S4 randomly dropping wifi on 5g - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Hi guys, I know there are a few threads regarding wifi connectivity issues, however, my issue is slightly different. I have an asus dual band router rt n66u. When I connect to the 2.4 band, my connection is solid. When I connect to the 5g band it connects however randomly it will lose signal, no rhyme or reason. It may go days and be fine or it may drop it few times a day. When trying to reconnect, it will give me authentication error. I have tried everything so far that has been posted to no avail. Only happens on 5g band. Any ideas? Thanks.
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Are you sure it is not a router issue?

Yep, have another gadget that connects to that band without any drops.
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5g bands have always been flaky with phones. The behavior you describe was common place on the Evo LTE. Everybody I know just disabled the 5g and their battery life went up and the wifi drops stopped. I have a feeling that you haven't seen to many complaints is because everyone is using 2.4g because its more reliable.
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I'll have to give it a shot. Reason I'm using 5g band is that I'm pulling full speed throughout the entire house, even on the complete other side.
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I have a Asus n56u and my wifi randomly drops also.
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starkillers said:
Hi guys, I know there are a few threads regarding wifi connectivity issues, however, my issue is slightly different. I have an asus dual band router rt n66u. When I connect to the 2.4 band, my connection is solid. When I connect to the 5g band it connects however randomly it will lose signal, no rhyme or reason. It may go days and be fine or it may drop it few times a day. When trying to reconnect, it will give me authentication error. I have tried everything so far that has been posted to no avail. Only happens on 5g band. Any ideas? Thanks.
Sent from my SPH-L720 using Tapatalk 4
Click to expand...
Click to collapse
Check this post I made about WiFi.
Seems the S4 doesn't 'like' some routes default settings.

Did that already, no love. It seems to be an apparent driver issue between the S4 and my Asus router using the 5g band. I used an older firmware with an older set of drivers and it works with no drops.
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Related

Wireless N

Does anyone know why the wireless N channel of my dual band router doesn't show up on my A500?
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+1..
Can't even see my N network either.. My wife's Xoom has a setting under advanced/wireless to change your setting, but my Acer doesn't.
It might be because the A500 doesn't recognize 5Ghz N networks, only 2.4Ghz.
johnb1972 said:
Does anyone know why the wireless N channel of my dual band router doesn't show up on my A500?
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Click to expand...
Click to collapse
If it's a 5Ghz that could be the problem, but maybe it's just the channels (12 or 13) that doesn't play nice and there's a fix posted already.
Well, mine is a 5Ghz N network.. so that may be the problem. Oh well.
a500 is 2.4 only not dual band like the zoom
Another strange thing.. Speed tests with the a500 are half as fast as my dinc using my wifi
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I just did a post about the wifi, since IMO, this is the feature the A500 is weak on.
No adhoc
No 5gz
Weak signal that is unstable in weaker wifi areas
The signal seems toggle in weak areas from one bar, two and zero, disconnects and then reconnects. Rinse and repeat.
My gTablet is a good device for wifi comparisons, but makes the A500 seem weak.

Anyone else experiencing slow download speeds?

So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
Edit: we were on the same wifi
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Did you try turning off Wi-Fi optimization in settings?
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outz said:
Did you try turning off Wi-Fi optimization in settings?
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Click to collapse
No I kept it on but earlier in the day I was getting perfectly good speeds. Like sometimes my speed is fine and then sometimes it's slow.
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Ngo93 said:
So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
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Click to collapse
Me too I just switched from vzw iPhone 5 and I have T-Mobile now.... I cant even download my apps from the market and I have to get hot spot from my girls i5
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It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Ajfink said:
It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Click to expand...
Click to collapse
Yeah I switched to another network and it went fast again. Was just wondering if anyone knew the cause of the sudden slowdowns though.
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On T Mo, I have had it flip from H+ to 3G but all in all in my speed test without changing anything APN wise I consistently get around 16mbps down. You tube and such flies (HQ) and even on wifi on Xfinitys basic package on a G band router I have no issues at all with wifi and YouTube in HD. Sorry, I'm no help but I haven't had an issue.
Oh my bad, I forgot to mentioned that we were on the same WiFi.
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Yeah I have that problem on my WiFi as wells slow speeds. Have to switch to hspa to download apps, rediculous
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I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Also switching to mobile data for youtube as its faster!
phil001 said:
I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Update!!! I figured it out its googles servers they are overloaded this is what makes me think that. Play store loads slow as well as YouTube! Not our phones!
Also switching to mobile data for youtube as its faster!
Click to expand...
Click to collapse
I think something is wrong with our WiFi radios. Might need an update. Its happening to a lot of us.
Sent from my Nexus 4 using Tapatalk 2
I'm seeing this issue as well and it's occurring on 2 completely different wireless networks: at home and in the office. I've tried tweaking wifi settings on both my Nexus 4 and on my router at home but nothing has fixed the slow wifi speeds. And none of my other Android devices are experiencing this issue (Nexus 7, Galaxy Nexus, Motorola Xoom).
I called Google Play support just now and they didn't have any info to offer on whether or not this is a known issue, they just asked if I'd tried restarting my phone and/or done a factory reset. After I verified that I'd already done both things and neither action resolved the issue they said I could exchange the phone, so that's what I decided to do.
If this problem is indeed being caused by faulty hardware in the phone, hopefully the replacement phone will be in a better state and work properly. <crosses fingers>
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
Seemonsters said:
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
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Click to collapse
That makes no sense seeing as everything else works fine on my Wi-Fi
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i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
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Click to collapse
So you just unchecked and checked?
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remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
Click to expand...
Click to collapse
horr1blek1tten said:
So you just unchecked and checked?
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Click to collapse
I think remydlc is referring to download speed over a cellular data connection, and not WiFi (which is what this thread's topic is really about). At least that's the way I read it...
Is this related... I have noticed compared to my old S2 and iPad my nexus has fewer bars and the signal can drop if held in the left hand. The connection speed can be much less too.
Not good.
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
glenroebuck said:
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
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Click to collapse
I don't think this is causing the issue (at least for my phone). I've had the slow WiFi speeds on 2 completely different networks, with one being the campus network of the university I work at. Also, I've tried using my Nexus 4 on 2 different routers at home, one of which can do both 2.4/5.0 ghz and when I tried manually setting the phone to just use either the 2.4 ghz or the 5.0 ghz network it made no difference; the phone's WiFi speed was still very slow.
I'm feeling pretty convinced at this point that it's something faulty with the phone. I pretty much tore down and rebuilt my home network yesterday and tried all different types of settings to test the result on my Nexus 4 and nothing made the WiFi speed any better on the phone.

Poor WiFi Range

I'm on my second Nexus 4 and still can't get over how poor the WiFi range is on these phones. Both of my N4s have had the same results. When I'm in an area of my house about 20-25 feet from the router I get 0-1 bars of WiFi, where my laptop and PS3 both get 80-100% connectivity. Every other smartphone I've owned has had better WiFi reception than this. Anyone have suggestions?
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Try changing the security settings on your router to use a different protocol. For some reason that made a big difference for me. Generally I've found the WiFi range to be fairly good.
mattb3 said:
Try changing the security settings on your router to use a different protocol. For some reason that made a big difference for me. Generally I've found the WiFi range to be fairly good.
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Click to collapse
There hasn't been any security on either router I've been using so I know that isn't the problem. Thanks though.
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I'm experiencing the same thing: within 20 feet of the router, signal drops dramatically
I'm getting the exact opposite. I've noticed a huge difference with reception versus my Galaxy Nexus.
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nibrwr said:
I'm experiencing the same thing: within 20 feet of the router, signal drops dramatically
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Click to collapse
Even when I'm standing 10 feet away with the router in site I get 2 or 3 bars. Pretty pathetic
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I setup a repeater recently but my nexus still gets 1 or 2 bars with WiFi.
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Also experiencing a similar problem. I don't think I've ever seen 4 bars on wifi since my 3 weeks of owning the phone. Almost all the time it's at 2 bars, even when other devices right next to me will have full signal.
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btse said:
Also experiencing a similar problem. I don't think I've ever seen 4 bars on wifi since my 3 weeks of owning the phone. Almost all the time it's at 2 bars, even when other devices right next to me will have full signal.
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Click to collapse
Its terrible dude. I've got an iPhone 4s next to my N4 and the N4 is going between 0 and 1 bar of WiFi and the iPhone is getting between full and 1 less than full. Speed tests on the iPhone are also much faster
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Are you on 2.4Ghz or 5Ghz band? My N4 refuses to work on the 2.4Ghz band. When it did connect, I would get less than 1MB connection link. Switched over to 5Ghz band, and I get a consistent 72MB connection. It even picks it up out to the middle of the street. Try changing bands if you have a capable router. Hopefully the next update will solve the WiFi problems this phone has.
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Sully6789 said:
Are you on 2.4Ghz or 5Ghz band? My N4 refuses to work on the 2.4Ghz band. When it did connect, I would get less than 1MB connection link. Switched over to 5Ghz band, and I get a consistent 72MB connection. It even picks it up out to the middle of the street. Try changing bands if you have a capable router. Hopefully the next update will solve the WiFi problems this phone has.
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The router I'm using right now is 2.4 only. When I go back to my apartment next week I can test the 5GHz signal
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You guys should give wifi analyzer a try. I it might show that there are other signals on the same band?
I personally get poor wifi signal, but with wifi analyzer I saw that there are a total of 13 networks nearby
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floppyears said:
You guys should give wifi analyzer a try. I it might show that there are other signals on the same band?
I personally get poor wifi signal, but with wifi analyzer I saw that there are a total of 13 networks nearby
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I know that there are no other WiFi networks nearby because I live in the middle of the woods lol
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Try flashing a aftermarket kernel such as Franco Kernel. You can change the WiFi algorithm as well to see if it improves at all (changable with his app, Franco Kernel updater)
A lot of people reported that R19 and newer fixed their N4's wifi problems.
zephiK said:
Try flashing a aftermarket kernel such as Franco Kernel. You can change the WiFi algorithm as well to see if it improves at all (changable with his app, Franco Kernel updater)
A lot of people reported that R19 and newer fixed their N4's wifi problems.
Click to expand...
Click to collapse
I was using his 23rd release all day yesterday and got the same problem
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I get decent range on both 2.4 and 5 GHz ranges. Dont have it set on channels and allow the router to set that. Obviously do to the higher freq I get less range on the 5 GHz range but use this for my phone and my wife's S3 as it will run on it as well. Keeping the 2.4 side as clutter free as possible. Love my dlink dual band router.
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The bars really are not a good method of determining anything. My WiFi works just as good as any of my other devices, iPod,iPhone,nexus 7, touchpad and more. I am not looking at the bars though but rather just going by how it works and it works fine for me. I can go as far as my mail box at the end of my driveway..
Sent from my Nexus 7 using xda app-developers app

5 ghz preferred WiFi on Nexus 4

Hi,
I use my Nexus 4 quite a bit at home and at school. My school has a very slow over populated 2.4ghz, the 5ghz band though is very quick. I've noticed the Nexus 4 jumps on the 2.4 automatically, to get on the 5ghz I have to turn on 5ghz only. However when I get back home, my wireless router only runs at 2.4, so I have to turn Wi-Fi back to auto. This gets annoying having to do this 5 days a week. My question is simple, is there a way to set 5ghz as the preferred band for Wi-Fi when both are present? I should mention my phone is fully rooted.
any help would be appreciated. Thanks.
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zazierx said:
Hi,
I use my Nexus 4 quite a bit at home and at school. My school has a very slow over populated 2.4ghz, the 5ghz band though is very quick. I've noticed the Nexus 4 jumps on the 2.4 automatically, to get on the 5ghz I have to turn on 5ghz only. However when I get back home, my wireless router only runs at 2.4, so I have to turn Wi-Fi back to auto. This gets annoying having to do this 5 days a week. My question is simple, is there a way to set 5ghz as the preferred band for Wi-Fi when both are present? I should mention my phone is fully rooted.
any help would be appreciated. Thanks.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Can you forget the 2.4Ghz Wi-Fi network? That way it won't connect to it. Some ROMS have where you can prioritize the networks too so if both are in range and you have connected to both it will prefer whichever one you set at higher priority. If you don't have a ROM like that just install an app that can do this for you. Here is one:
https://play.google.com/store/apps/details?id=org.za.flash.wifiprioritizer&hl=en
M3drvr said:
Can you forget the 2.4Ghz Wi-Fi network? That way it won't connect to it. Some ROMS have where you can prioritize the networks too so if both are in range and you have connected to both it will prefer whichever one you set at higher priority. If you don't have a ROM like that just install an app that can do this for you. Here is one:
https://play.google.com/store/apps/details?id=org.za.flash.wifiprioritizer&hl=en
Click to expand...
Click to collapse
Unfortunately the 2.4 and the 5ghz networks have the same name, I don't see a way to distinguish the two just with the stock OS.
Try go on just 2.4 then forget the one it connects to while on 2.4 only.
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M3drvr said:
Try go on just 2.4 then forget the one it connects to while on 2.4 only.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
When a router has 2.4 and 5 GHz on one SSID, it doesn't appear as 2 separate access points, just one. Maybe you could make some sort of tasker profile that forces the phone to 5 GHz while your at school, and 2.4 anywhere else if that's possible.
Good point, I forgot about that. I named mine differently. Yeah try tasker, if you can figure it out.
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I don't think switching between 2.4/5 GHz is currently possible in tasker.
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[Q] wifi problems

hi everyone....used to be a regular on here when i had my captivate, but then the s3 and my current s4 i never modded in any way......anyway...my att s4 will not keep my home wifi info and loses connection at times....is there any way to fix this?
If it only happens on your home Wi-Fi it's an issue with it. Try upgrading the firmware on it.
no
it has to be phone side becausee there are numerous things on wifi that are not effected
Few questions first to help,
Is your router a single or dual band router?
Does it drop and than reconnect, or is it dropping and not finding?
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it drops and then i have to retype the password
i think it is dual band
WiFi has been crap on my s4 since day one. Constantly drops or slows significantly on N or AC or G networks. I tried 3 routers and I have dozens of other devices with no problems. Countless times a day I have to toggle WiFi on and off to restore speed for another 5,10 or 15 minutes. YouTube is the worst. It just hangs when the phone drops to 1-3 Mbps down from 30. This happened on stock and all stock like ROMs. WiFi is this phones tragic flaw. The problem gets no attention online because people think it only pertains to dlink routers which is completely untrue.
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well
well i figured out my problem i think...it may be your problem as well
is yours on att as well?
if so there is a app called att smart wifi...this is what was causing my issues....however the phone(even stock) will let you remove this app
I am on att, I don't have it. I have something frozen called ATT hotspots. But nothing called Att smart WiFi.
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