Related
I only ask this because i have an iphone that I have changed the imei numbers to all 0's, and Tmobile can not determine what phone i am using. I hate the fact that companies try to insist that they need this information. It is true that it does help with the average consumer, i am not the average. I just bought the phone new with no contract and would like to keep Tmobile from knowing things they have no right to.
I also contacted Tmobile as well as other carriers and THERE IS NO LAW IN THE US that prevents anyone from changing their IMEI numbers, it is only used for insurance purposes or deactivate your service which i believe they actually do by the sim card numbers anyway.
I am not trying to recieve cheep data or anything else, i pay for the unlimited internet (19.99) and 400 text (4.99). I only want a way to protect my privacy.
Your not going to find any help here since its against the Law in most countries.
and for that reason
speoples20 said:
your not going to find any help here since its against the law in most countries.
Click to expand...
Click to collapse
thread closed!
I didn't see a thread on this so I thought I'd warn anyone who doesn't know.
AT&T now blacklisting stolen phones.
AT&T is now blacklisting all reported stolen phones, or devices they say were "Improperly scanned" out of inventory and major retailers such as Best Buy or Wal-Mart. What this means is that sometime after inserting your SIM card into one of these phones, AT&T will lock your SIM card and you will either get a message stating the device is blocked from the network, or the phone will only call AT&T's security division. Even if you put it back in another phone.
This lock is supposed to occur within minutes according to AT&T, however we have seen it take up to weeks for the lock to occur. This also applies to any pre-paid service such as Straight Talk and Red Pocket who use AT&T phones. If you are on one of these plans, you must call your carrier, not AT&T and request the account be unlocked.
Sounds like a good plan right? The only problem with this is, at this time, unlike Verizon, Sprint, and other carriers, there is no way to call in and check the IMEI before you purchase a used or refurb phone. Thus, if you buy a phone from Craigslist, Ebay, or a local used phone store, its imposable to check the esn like you would a CDMA phone to determine if it has been reported lost or stolen.
The best you can do is put your SIM in the phone and try it out before you buy it and, more importantly, make sure there is a return policy at the store you buy it from. At this time there seems to be no sure fire way to determine if a phone you buy from an individual or online has been reported lost or stolen, and AT&T will not unblock any phone reported stolen except by the person who reported it.
The only exception is if you have purchased a phone from a major retailer. In that case AT&T security division reports that if you take the phone back with the receipt, they will unblock it.
Just reading this reminds me about insurance scams where someone would sell their old phone on some site and then call in the phone as stolen. To me: this is just another risk for buying used phones now. Then again: I recall reading a very recent article about a iphone theft ring in San Francisco. Maybe it's better off this way.
Puts ATT in hard spot. They can either let the thieves sell the units and then the end customer's are unknowingly screwed or let the units work. I suppose their rationale is that if the unit stops working they can report who sold them the phone?
I think they very well should blacklist phones reported as stolen. They've been doing it in Europe for years. My problem is, unlike every other major carrier, you cannot verify if a phone is stolen or not before you buy it. This doesn't punish the thieves so much as the person who unknowingly buys it.
killgorian said:
I think they very well should blacklist phones reported as stolen. They've been doing it in Europe for years. My problem is, unlike every other major carrier, you cannot verify if a phone is stolen or not before you buy it. This doesn't punish the thieves so much as the person who unknowingly buys it.
Click to expand...
Click to collapse
If it's reported stolen that's one thing - but what about the phones that somebody hasn't paid their bill to on the major carriers - the money owed goes on that person's SS# anyways for life until they settle up - I see bad esn's being sold on ebay all the time. I don't feel bad flashing a phone to cricket with a bad esn since it's tied to somebody's social. If it's stolen by thieves of course - lock em down. I'm just sayin'
mook_ said:
the money owed goes on that person's SS# anyways for life...
Click to expand...
Click to collapse
No. 7 years max.
killgorian said:
My problem is, unlike every other major carrier, you cannot verify if a phone is stolen or not before you buy it.
Click to expand...
Click to collapse
Yes. This service should have been offered FIRST and then a couple of years later they should have introduced the banning practice. As it is I can see a lot of people making honest mistakes.
You can call into att and have them check the numbers on the phone ...I just did this a week ago with my one x after getting.burnt on one
Sent from my HTC One X using Tapatalk 2
Some online stores have a very efficient and reliable pre-purchase customer care.
I bought my AT&T phone from europe from negrielectronics.com and I clearly asked to know the IMEI of the device before placing the ordere since we have some specific IMEI issues here n Europe.
They could immediately email me the code.
So just ask if you want to purchase on the internet; maybe you'll be lucky.
We can actually deactivate stolen / lost phones,
I`m not sure about blacklisting, savedesk knows that,
After we make reports on lost/stolen phones we just send them to savedesk
It has always been a long before practise to ask the customer to rescan again to where you have bought the phone in cases of phones tagged as warehouse are not deactivated
this post is approved by the national potato safety regulation
hey guys - so i just got taken. bought a phone on CL and turns out it's blacklisted. do you know if there's anyway for ATT to check who this phone belonged to based on IMEI? my long shot is maybe contacting original owner (i know ATT doesn't give out information) but could THEY possibly contact original owner and tell him someone found his device?
i figure this is better than me tossing the device?? any thoughts?
piotrus22 said:
hey guys - so i just got taken. bought a phone on CL and turns out it's blacklisted. do you know if there's anyway for ATT to check who this phone belonged to based on IMEI? my long shot is maybe contacting original owner (i know ATT doesn't give out information) but could THEY possibly contact original owner and tell him someone found his device?
i figure this is better than me tossing the device?? any thoughts?
Click to expand...
Click to collapse
If you have any of the seller's info you can report it to authorities.
The only info i have is a cell phone number. Which was a pay as you go number. So i dont think they can do anything if sim card has been tossed right?
What will they authorities do? Dont they have more important things? Ill they confiscate the phone? I just realized i could sell it for use in Europe potentially?
piotrus22 said:
The only info i have is a cell phone number. Which was a pay as you go number. So i dont think they can do anything if sim card has been tossed right?
What will they authorities do? Dont they have more important things? Ill they confiscate the phone? I just realized i could sell it for use in Europe potentially?
Click to expand...
Click to collapse
it's IMEI programmed.
so no matter what SIM you'll use it will still be blacklisted,
as long as a stolen phone can receive a signal and passes through AT&T's database it will automatically send out a code to lock out the phone,
it is n "as-is" basis though,
depends entirely on the phone
deathnotice01 said:
it's IMEI programmed.
so no matter what SIM you'll use it will still be blacklisted,
as long as a stolen phone can receive a signal and passes through AT&T's database it will automatically send out a code to lock out the phone,
it is n "as-is" basis though,
depends entirely on the phone
Click to expand...
Click to collapse
Hi, my first post here.
I have a customer (I do computer repair, not cell phones) who unknowingly bought a "blacklisted" att phone an HTC one x from craigslist. Is there anything he can do? I told him I would look into it to try and help him out. But I know nothing of cell phones. The guy's like 60 trying to make a few bucks while in retirement buying and selling cell phones.
He used it for a day or so then it just stopped working. when his att sim was deactivated he went to att as he knows the folks who work in the local store. They cleared his sim card, but not the phone. They weren't interested in taking the phone from him either. They said it could be blacklisted for several reasons from non-payment, to stolen or some other reason, but they couldn't tell him the reason. Some advice or a point in the right direction would be greatly appreciated. Would unlocking the phone make any difference (to use on another carrier) or is he just basically screwed with this one?
Thanks,
Chris
SIM unlock it and have it on T-Mobile.
Lil Chris said:
Hi, my first post here.
I have a customer (I do computer repair, not cell phones) who unknowingly bought a "blacklisted" att phone an HTC one x from craigslist. Is there anything he can do? I told him I would look into it to try and help him out. But I know nothing of cell phones. The guy's like 60 trying to make a few bucks while in retirement buying and selling cell phones.
He used it for a day or so then it just stopped working. when his att sim was deactivated he went to att as he knows the folks who work in the local store. They cleared his sim card, but not the phone. They weren't interested in taking the phone from him either. They said it could be blacklisted for several reasons from non-payment, to stolen or some other reason, but they couldn't tell him the reason. Some advice or a point in the right direction would be greatly appreciated. Would unlocking the phone make any difference (to use on another carrier) or is he just basically screwed with this one?
Thanks,
Chris
Click to expand...
Click to collapse
AT&T is very strict with matters pertaining to blacklisted phones,
reactivation of a valid sim card is possible but not the phone,
i never had actual experience with AT&T phones since i'm not in the US and we only had experience navigating them during our training at AT&T tech support,
but you can try flashing the stock generic firmware from a AT&T HTC one X and using a T-mo sim instead of a AT&T sim to prevent execution and authentication of IMEI protocols which are nessesarry to deactivate the blacklisted phone,
Welcome to the bad ESN world
Sent from my SCH-I535 using xda app-developers app
cell128 said:
Welcome to the bad ESN world
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
And corporate controlled america
--------------------------------------------------------------
By staring at this post you have waived your right to privacy
Complaints will be trolled accordingly
Im a bit confused. Maybe someone could shed some light. Can a at&t iphone that is not in good standing with at&t be used on straight talk. If so must it be a ST Tmobile sim?
Im buying my mom an at&t iphone 4s off CL and want to make sure it can be activated. Thanks!!
themow said:
Im a bit confused. Maybe someone could shed some light. Can a at&t iphone that is not in good standing with at&t be used on straight talk. If so must it be a ST Tmobile sim?
Im buying my mom an at&t iphone 4s off CL and want to make sure it can be activated. Thanks!!
Click to expand...
Click to collapse
As long as it is not reported lost or stolen it can. If it has been blacklisted, no it cannot.
So I called Google to report a lost/stolen Nexus 4, so that they could block the IMEI (I'm in Canada) But then they just responded:
"I have received word back from our specialist they let me know that since the device was not lost/stolen during the shipping process that the situation is out of our scope of support. "
Click to expand...
Click to collapse
This is crazy! Google can easily block IMEI's from accessing the Play Store, and render the phones useless. Why haven't they done this? I'm the original purchaser- so what is the problem?
Have you called Fido? Once they block the IMEI, it is also entered in a central database that other carriers draw from. Should not matter whether you bought the phone from your provider or not.
CMNein said:
Have you called Fido? Once they block the IMEI, it is also entered in a central database that other carriers draw from. Should not matter whether you bought the phone from your provider or not.
Click to expand...
Click to collapse
Are you sure they enter it into a central database? The last I heard was that if you block the IMEI with the carrier only, it only applies to Fido and people have been able to use the stolen handset on other carriers. I've read anecdotes of people getting Google to successfully block the IMEI of their stolen IMEI's.
It makes much more sense if Google does it themselves. A phone that can't access the Play Store becomes useless!
montrealguy said:
Are you sure they enter it into a central database?
Click to expand...
Click to collapse
Not 100%, but definitely worth looking into.
montrealguy said:
So I called Google to report a lost/stolen Nexus 4, so that they could block the IMEI (I'm in Canada) But then they just responded:
This is crazy! Google can easily block IMEI's from accessing the Play Store, and render the phones useless. Why haven't they done this? I'm the original purchaser- so what is the problem?
Click to expand...
Click to collapse
It's not Google's job. It's the carrier's job... Google isn't running a network. It's like trying to get UPS to block the IMEI for you; it makes no sense.
Sent from my Galaxy Note 2
Product F(RED) said:
It's not Google's job. It's the carrier's job... Google isn't running a network. It's like trying to get UPS to block the IMEI for you; it makes no sense.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
I completely disagree. Google blocking IMEI's of stolen phones is much more efficient than carriers blocking the IMEI's one by one. All they need to do is block any phone with that IMEI from accessing the Play Store. And voila- you can't even use the stolen phone in a different country!
It would be a good idea, sure.
In the meantime have you talked to your provider, or pushed Plan B to your phone from Google Play?
Product F(RED) said:
It's not Google's job. It's the carrier's job... Google isn't running a network. It's like trying to get UPS to block the IMEI for you; it makes no sense.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
I completely disagree. Google blocking IMEI's of stolen phones is much more efficient than carriers blocking the IMEI's one by one. All they need to do is block any phone with that IMEI from accessing the Play Store. And voila- you can't even use the stolen phone in a different country!
Yeah, when the imei is blocked by T-Mobile, or another carrier, you can still sell the phone as a WiFi only device and make 200$ but if it can't even be used as that, its worthless
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
montrealguy said:
I completely disagree. Google blocking IMEI's of stolen phones is much more efficient than carriers blocking the IMEI's one by one. All they need to do is block any phone with that IMEI from accessing the Play Store. And voila- you can't even use the stolen phone in a different country!
Click to expand...
Click to collapse
You're missing the point. Google doesn't have access to the carrier database of IMEI numbers. They actually cannot do it.
Yes this is pretty standard...unless lost in shipping Google has nothing to do with this, the carrier must handle it,and let me tell you ahead of time, IMO which I've had happen twice with my carrier at least T-Mobile, they will NOT block or kill an IMEI and handle a stolen phone without a police report. I know its a pain, but if every Joe who wants to sell a phone and then recoup with a stolen claim could just call without any paperwork to back it up would be too easy. I know getting the police isn't exactly proof someone isn't trying to scam anyway not like the cops are actively pursuing cell phone thieves, but they require it.
Sent from my Nexus 4 using xda app-developers app
Know what's kind of ironic about this?
Blocking the IMEI is actually a very inefficient and easily-circumvented method to screen phones. Heck I'm not even using my phone's IMEI for my carrier right now as I need a plan that isn't offered for the Nexus 4. For the sake of not derailing this thread I won't delve into details, but I can assure you, it's very easy to calculate a new IMEI.
Product F(RED) said:
You're missing the point. Google doesn't have access to the carrier database of IMEI numbers. They actually cannot do it.
Click to expand...
Click to collapse
And I agree that it isn't on Google to screen the IMEI's. As said there.
imagine : you stole the IMEI of a friend who you dont' love or hate, you calle google for block they IMEI ..... easy to abuse with this system ... it's not google job to block IMEI....
for google, a slolen phone .... is a phone who give $$$ to google, why he block them ?
Johmama said:
Know what's kind of ironic about this?
Blocking the IMEI is actually a very inefficient and easily-circumvented method to screen phones. Heck I'm not even using my phone's IMEI for my carrier right now as I need a plan that isn't offered for the Nexus 4. For the sake of not derailing this thread I won't delve into details, but I can assure you, it's very easy to calculate a new IMEI.
And I agree that it isn't on Google to screen the IMEI's. As said there.
Click to expand...
Click to collapse
It isnt a matter of derailing the thread. It is a matter of you are not allowed to get into details as this is illegal and banned from being talked about here.
zelendel said:
It isnt a matter of derailing the thread. It is a matter of you are not allowed to get into details as this is illegal and banned from being talked about here.
Click to expand...
Click to collapse
Uh, that too. Sorry, forget I mentioned anything.
How did you contact Google? I have a similar problem and I need to make some inquiries.
Thanks!!
jo_iii said:
How did you contact Google? I have a similar problem and I need to make some inquiries.
Thanks!!
Click to expand...
Click to collapse
https://support.google.com/googleplay/#contact=1&ts=3013792
Good luck
Sent from my Nexus 5 using XDA Premium 4 mobile app
Android The Greek said:
https://support.google.com/googleplay/#contact=1&ts=3013792
Good luck
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess giving a reply to a 3 month old post is as the saying goes better late than never.
I didn't know where else to post this question...
I'm about to buy a NEW Galaxy S4 Active from a guy on Craigslist that's going to get one new from the ATT store today. The selling price to me? $400.
That's a great price, so I'm wondering...
Is there anything that I need to be aware of? Can I lose out on this deal? I'm assuming that he's going to get an upgrade and extend his contract, because that's the only way he can make money on this deal. But what if he cancels his contract or doesn't pay his bill, won't the phone get blacklisted and I'll end up with a brick in a few months?
No blacklisting on att phones. The only way you can lose out is if the guy has insurance on his phone, sell it to you, then calls att reports it stolen. Then the phone becomes a glorified paperweight.
Alot of people run this Craigslist scam, because the insurance deductible is cheap, and they make a large profit selling it, then reporting stolen and get a brand new device, meanwhile you get scammed.
To prevent that from happening you can meet the guy at an att store and let them know you are purchasing the phone from him, and they will transfer ownership to you and he can't file a stolen device.
Sent from my SAMSUNG-SGH-I337 using xda premium
I would be very careful when buying an expensive phone from Craigslist. Tell him you only want to meet at an at&t store so they can make a note on his account that he sold you the phone. Then I would have them activate the phone there and then for you. If it's legit then he'll have no issue doing what you suggest. $400 is a good price for an active. But sometimes if it seems too good to be true, well you get the point.
Great advice you guys! That's what I'll do is meet him at the store and make sure I'm notated and the ownership is transferred to me. I didn't realize ATT would do that for me!
That is two good pieces of advice. Benefit of Craigslist over EBay is one-on-one contact. I would add, and you probably already decided, is if he doesn't want to meet with some excuse--don't buy it--
I just bought an iPhone for a family member. I met the seller at the AT&T store and I went in and had AT&t run the IMEI. they said it was not reported stolen but that is all they could do. According to the sales person there is no way to transfer an IMEI and that an original purchaser could theoretically still report the phone stolen.
I am not sure if I believe the second part but it could be. I can't see att trying to track every IMEI as phones change hands.
alphadog00 said:
I just bought an iPhone for a family member. I met the seller at the AT&T store and I went in and had AT&t run the IMEI. they said it was not reported stolen but that is all they could do. According to the sales person there is no way to transfer an IMEI and that an original purchaser could theoretically still report the phone stolen.
I am not sure if I believe the second part but it could be. I can't see att trying to track every IMEI as phones change hands.
Click to expand...
Click to collapse
Yeah that's wrong. Basically an imei cannot be on two accounts at the same time. So going in to a store with the seller they could remove it from their account and it would be put on yours. With ATT however, there is very little ways for them to "blacklist" a phone. Sure it may not be able to be placed on your account but a sim will still work just fine in it. Verizon is different due to the way their activations work.
sent from just the tip
imitenotbecrazy said:
Yeah that's wrong. Basically an imei cannot be on two accounts at the same time. So going in to a store with the seller they could remove it from their account and it would be put on yours. With ATT however, there is very little ways for them to "blacklist" a phone. Sure it may not be able to be placed on your account but a sim will still work just fine in it. Verizon is different due to the way their activations work.
sent from just the tip
Click to expand...
Click to collapse
I am not sure why you say they can't blacklist. They can and are now doing so. EU has done it for years. No one in the USA did it in the past but the carriers are doing it now, and they are working on a shared database. So once a phone is blacklisted it will be unusable on any carrier.
Today a blocked AT&T phone could still be used on t-mobile.
The phone sends its IMEI when it connects to the network and AT&T can easily block it if it is reported stolen. There are other threads about people buying notes and s4 that are blocked.
alphadog00 said:
I am not sure why you say they can't blacklist. They can and are now doing so. EU has done it for years. No one in the USA did it in the past but the carriers are doing it now, and they are working on a shared database. So once a phone is blacklisted it will be unusable on any carrier.
Today a blocked AT&T phone could still be used on t-mobile.
The phone sends its IMEI when it connects to the network and AT&T can easily block it if it is reported stolen. There are other threads about people buying notes and s4 that are blocked.
Click to expand...
Click to collapse
Weird. I've never seen a phone not connect to the network like that. I haven't told ATT I've switched phones since my OG Note a year and a half ago. That phone has long since been gone. The only thing that seems to be reporting to ATT is the sim. What happens when you use an imei from outside their database? How does it access their network then?
sent from just the tip
imitenotbecrazy said:
Weird. I've never seen a phone not connect to the network like that. I haven't told ATT I've switched phones since my OG Note a year and a half ago. That phone has long since been gone. The only thing that seems to be reporting to ATT is the sim. What happens when you use an imei from outside their database? How does it access their network then?
sent from just the tip
Click to expand...
Click to collapse
I switch phones all the time and I don't "tell" AT&T - this works fine without issue, but they do see the IMEI - this is easy to verify. Log into your AT&T account and look at your devices - it shows the actual phone that is being used on that number. I am not sure how often they update this, but it shows the system automatically sees the IMEI.
They only keep a database of Blocked or blacklisted IMEI. It is impossible for them to keep a database of approved phones, it just wouldn't work and it would piss people off. It is easier to keep a short block list.
On my account, I have 2 other family lines for dumb phones and they have data blocks. But these lines are using other smart phones, and they listed by brand and model when i log into my account. The IMEI can be used to detect brand and model. I still don't know why the CSRs ask for IMEI when this info shows up automatically, but i never give it to them.
And like I said, when i bought the last phone, I walked in the store and the guy knew what i wanted and looked it up to see if it was reported stolen. When it was not, he said everything was good. A few years ago, they would not have cared either way.
alphadog00 said:
I switch phones all the time and I don't "tell" AT&T - this works fine without issue, but they do see the IMEI - this is easy to verify. Log into your AT&T account and look at your devices - it shows the actual phone that is being used on that number. I am not sure how often they update this, but it shows the system automatically sees the IMEI.
They only keep a database of Blocked or blacklisted IMEI. It is impossible for them to keep a database of approved phones, it just wouldn't work and it would piss people off. It is easier to keep a short block list.
On my account, I have 2 other family lines for dumb phones and they have data blocks. But these lines are using other smart phones, and they listed by brand and model when i log into my account. The IMEI can be used to detect brand and model. I still don't know why the CSRs ask for IMEI when this info shows up automatically, but i never give it to them.
And like I said, when i bought the last phone, I walked in the store and the guy knew what i wanted and looked it up to see if it was reported stolen. When it was not, he said everything was good. A few years ago, they would not have cared either way.
Click to expand...
Click to collapse
See that's where I'm having this issue. I log into my ATT dealer site and it still shows me on the OG Note. When I log into my account it shows OG Note. My account doesn't update with what phone I'm using currently. Not sure if mine is an anomoly or not. AFAIK though ATT told us there was nothing that could be done when one of our ATT display phones was stolen. That's part of where my assumption that blacklisting was not a real thing with ATT.
sent from just the tip
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
imitenotbecrazy said:
See that's where I'm having this issue. I log into my ATT dealer site and it still shows me on the OG Note. When I log into my account it shows OG Note. My account doesn't update with what phone I'm using currently. Not sure if mine is an anomoly or not. AFAIK though ATT told us there was nothing that could be done when one of our ATT display phones was stolen. That's part of where my assumption that blacklisting was not a real thing with ATT.
sent from just the tip
Click to expand...
Click to collapse
I admit I never blocked a phone. But there is thread that has lots of details of a few users experience:
http://forum.xda-developers.com/showthread.php?t=2315935
According to AT&T only the original owner can report a phone stolen - so maybe only new activations get treated this way. The AT&T rep said i could not add the IMEI of the used phone to my account to prevent someone from reporting it stolen, so their system has lots of limits.
I wish I knew more, but AT&T is not the most forthcoming with how things work.
alphadog00 said:
Today a blocked AT&T phone could still be used on t-mobile.
Click to expand...
Click to collapse
I read just the other day that Tmo and ATT are sharing their blacklists. And once a phone has been blacklisted on one carrier, the other will follow suit.
I purchased a Verizon Galaxy Note 3 from a guy off Craiglist and checked the ESN, it was clean then and I proceeded to use with T-Mobile. Everything was working fine, HSPA and such. But now, after waking up, the phone has not signal, so I went online to check to see if anything happened to the ESN, and noticed it now has changed from Good to Bad. I've tried to contact the guy but no response.
I tried to remove the sim and inserted it in a different phone and everything was fine.
Is there anyway I can still use the Verizon Galaxy Note 3 with T-Mobile even though the ESN is bad?
I've tried to change the APN settings (epc.tmobile.com) and even (fast.t-mobile.com) on the device but nothing is working for me. It keeps showing No Service - Selected Network (T-Mobile) not available.
The device model is SM-N900V, Android 4.3.
Please help !
Waw I did not think that happened . he called the phone lost stolen after he sold it . sorry this happened to you . did you call up Verizon to explain the situation ?, they are the ones that issued the lock on the ESN They might be able to help . please keep is posted
ttav9216 said:
I purchased a Verizon Galaxy Note 3 from a guy off Craiglist and checked the ESN, it was clean then and I proceeded to use with T-Mobile. Everything was working fine, HSPA and such. But now, after waking up, the phone has not signal, so I went online to check to see if anything happened to the ESN, and noticed it now has changed from Good to Bad. I've tried to contact the guy but no response.
I tried to remove the sim and inserted it in a different phone and everything was fine.
Is there anyway I can still use the Verizon Galaxy Note 3 with T-Mobile even though the ESN is bad?
I've tried to change the APN settings (epc.tmobile.com) and even (fast.t-mobile.com) on the device but nothing is working for me. It keeps showing No Service - Selected Network (T-Mobile) not available.
The device model is SM-N900V, Android 4.3.
Please help !
Click to expand...
Click to collapse
You may also want to try to set your network settings to global rather than to lte. For some reason, if you have it set to global it uses a different radio and will work just fine on tmobile.
jmichaels1982 said:
Waw I did not think that happened . he called the phone lost stolen after he sold it . sorry this happened to you . did you call up Verizon to explain the situation ?, they are the ones that issued the lock on the ESN They might be able to help . please keep is posted
Click to expand...
Click to collapse
I have called both T-Mobile and Verizon.
I called Verizon first to explain the situation and the representative transferred me to Tech Support, and then the Tech Support asked me for the ESN, which I gave him. He then told that indeed the ESN is bad, but he could not find the reason why. He recommended me to call T-Mobile.
I then called T-Mobile and told them about the situation. It's funny because for reasons T-Mobile found out that the reason ESN is bad is because, exactly what you said, the phone has been reported lost/stolen. The phone is now blocked from accessing any US carriers. The representative from T-Mobile told me that Verizon was the one who put the lock on it, so I would need to call Verizon to get the problem fixed.
I called Verizon again, and this time, I spoke with a really friendly representative, she listened to the whole situation, and tried to fix the problem for me. She even tried to look up the phone numbers that I used to contact the guy with. But unfortunately, none would work. I feel really bad because she tried all she could. The conversation went on for almost an hour.
Long story short, the phone is now locked from being able to use with any US carriers. I'm stuck with a very expensive brick. Both T-Mobile and Verizon could not do anything about my situation. Pretty frustrated now.
Learned my lesson, I will never buy any phones from anyone on Craiglist ever again !
Certain people will buy it for parts . dont give up on selling it . try swappa next time . they have PayPal protection . although anyone can do what just happened to you . to protect yourself against this in the future : put the phone under your account either by calling or in a verizon store . I believe that once the ESN is registered under your name they can't report it lost or stolen . popping the Sim in , I think , without calling just puts the phone on your account but doesent register the ESN . these are all.just speculations . I could be way off. There is a verizon rep on these forums . he is very friendly ... Look up his forum and ask away !
It's unfortunate. I had a friend who ran into the same thing about two months ago with a note 2 on verizon. Not to mention I had been scammed on an ATT phone. Unfortunately att phones they dont block the phone for a couple hours, so when I was purchasing the phone I was able to make a test call then I got blocked in the morning. This was few months after tmobile, att and verizon instituted that co-network nationwide ban.
I'm not sure if it would help, but next time it might be a good idea to do a transaction instore. Possibly having one of the employees transfer over the phone and issuing a new sim card, might deter the would be thief from doing an insurance claim. Since you would be able to prove that you did everything in store, hopefully with the aid/witness of the verizon rep that helped you.
You can use blacklsted note 3 on att and t-mobile. However, u need to add apn into the phone yourself in order to get data. I don't need you need to root it or not to change it. Go switch to GSM I think there people who able to get lte on T-mobile in band 4 , but i don't know how. I had a blacklisted note 3 currently running on ATT. Only get H+ .
http://forum.xda-developers.com/showthread.php?t=2582747
I wonder what could be the motivation of a seller to report a phone stolen after selling it? Fraudulent insurance claim afterwards? Or maybe it was a stolen phone but the owner was out of town and was unaware of the theft? (Strange scenario.) Or maybe Verizon blacklists phones for non-payment on an account?
Sorry this happened to you, but I am sort of curious if you got a "too good to be true" deal off of CL... do you mind me asking how much you paid for a $700 phone?
Performing the sale right in a carrier's retail store with an immediate account transfer does seem to be a really good idea - if the seller gets cold feet about that, you'll know that things are not on the up and up.
A sure fix is replacing the motherboard with one from a shattered unit.
Check the IMEI number before purchasing.
Sent from my SM-N900V using Tapatalk
raginmonkey said:
You may also want to try to set your network settings to global rather than to lte. For some reason, if you have it set to global it uses a different radio and will work just fine on tmobile.
Click to expand...
Click to collapse
Did OP try this?
That's very unfortunate. I've dealt many times over craigslist I'm fortunate that the phones I've bought were from good people.
I hope you get something out of it.
I trade phones alot, and thats why I swap sims wherever I meet someone.
brex91 said:
I trade phones alot, and thats why I swap sims wherever I meet someone.
Click to expand...
Click to collapse
Can you elaborate?
xdadevnube said:
Can you elaborate?
Click to expand...
Click to collapse
i mostly trade even up, went from a note 2 to a s4 to a note 3 and only spent money on gas to meet the person with the phone.
So when we both arrive I look at the phone for physical damage, then power both down, swap sims and power back up. If I get a signal it's activated. (on verizon at least)
(I think theres a limit to how many times you can do this in a certain period of time, but for me it's only every 6 months or so, so no problems)
And of course in my situation I'm doing trades locally off craigslist.
brex91 said:
i mostly trade even up, went from a note 2 to a s4 to a note 3 and only spent money on gas to meet the person with the phone.
So when we both arrive I look at the phone for physical damage, then power both down, swap sims and power back up. If I get a signal it's activated. (on verizon at least)
(I think theres a limit to how many times you can do this in a certain period of time, but for me it's only every 6 months or so, so no problems)
And of course in my situation I'm doing trades locally off craigslist.
Click to expand...
Click to collapse
I suppose after a trade you can call in your old phone lost/stolen if the other guy does it to your "new" phone. If you just buy a phone, then I can see what happened to the OP being much more likely.
Sent from my HTC6500LVW using Tapatalk 2
xdadevnube said:
I suppose after a trade you can call in your old phone lost/stolen if the other guy does it to your "new" phone. If you just buy a phone, then I can see what happened to the OP being much more likely.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
possibly, but like i said, that's why I swap sims. After that the phone is activated on my account, they can't report it stolen. I make sure I have a signal before the trade is done.
brex91 said:
possibly, but like i said, that's why I swap sims. After that the phone is activated on my account, they can't report it stolen. I make sure I have a signal before the trade is done.
Click to expand...
Click to collapse
Now I'm confused. So in the case of the OP, he should have activated it with Verizon first (Verizon phone)?
He said it was working with T-Mobile, then it stopped working.
Sent from my HTC6500LVW using Tapatalk 2
Never heard of a Verizon phone being blocked from the other carriers. I bought a bad esn Verizon note 3 for my girlfriend off eBay and she still using it on AT&T. Please update on the situation if you're able to use with AT&T
Sent from my SM-N900V using xda app-developers app
so OP, did anything work out for you?
This just happend to me too..
I lost my AT&T S4, and since i had over a year left on the contract i sought craigslist for a new phone.
I purchased a used Verizon s4 for $380 from a person claiming to be the original owner, he said he upgraded and was selling the current phone.
I put my AT&T sim in the phone and it was all good.. i had signal and tested it by making a call to the sellers phone.. I did other physical check to make sure no water damage etc.
I purchased the phone and switch the SIM back to my temp dumb phone. when i reach home i was googling APN settings for AT&T when i came accross a link that mentioned bad ESN, so just for the heck of it, i plugged in the ESN of the new phone and turns out it was reported Stolen!!
i am little scared to put in my SIM back into the phone... is it OK to put the SIM back? will it work? is there any other issues i may face?
Ofcourse i tried contacting the seller,, but as exected, he has not responded yet.
I checked ESN on checkesnfree.com, as well as the verizon site and they all report it as stolen.
I checked same ESN on tmobile site and used the ESN # as IMEI, and even tmobile site said it was stolen.
I did the same thing on Swappa.com and they were not able to determine ESN status..
on AT&T, if i go in as a new buyer, add SIM card to my cart, it asks me to enter device IMEI and it accepts it.. the AT&T rep told me that this was a good way to check if IMEI is clean or not.. so i am assuming IMEI is clean on AT&T, but for how long??
Sorry i know i am asking Too many questions.. but this has been so sudden and unexpected.. kind of feeling like a fish out of water!
If a phone is reported stolen, it will not work on T-Mobile or AT&T. If it is bad esn/imei for non payment, then it will only be blocked on Verizon.