[Q] PlayStore and Gmail won't work with WIFI - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Good morning,
For my Galaxy S4, my Gmail and Playstore apps are not connecting when I turn WIFI on. They will only work with 3G/4G data. Everything else works fine except apps that require a Google account. Browser works fine with WIFI. Games that require a connection work fine with WIFI. Whatsapp works fine with WIFI. Pretty much everything except Google works fine with WIFI.
I have tried:
Disabling the firewall.
Clearing Google Play cache and data
Clearing Gmail cache and data
Deleting my Google account from my phone and starting over
Deleting Google Play Store app and installing a new one from a .apk file.
None of the above has worked. Everything was connected fine with WIFI until about 2 weeks ago. Not sure what happened. Any suggestions?
Thanks

It's a Google issue. http://forum.xda-developers.com/showthread.php?p=44555985

jd1639 said:
It's a Google issue. http://forum.xda-developers.com/showthread.php?p=44555985
Click to expand...
Click to collapse
Thanks. So basically, we just have to wait until Google comes up with a solution.

No, it's because you bought an s4.
Sent from my HTC One

uesat said:
Good morning,
For my Galaxy S4, my Gmail and Playstore apps are not connecting when I turn WIFI on. They will only work with 3G/4G data. Everything else works fine except apps that require a Google account. Browser works fine with WIFI. Games that require a connection work fine with WIFI. Whatsapp works fine with WIFI. Pretty much everything except Google works fine with WIFI.
I have tried:
Disabling the firewall.
Clearing Google Play cache and data
Clearing Gmail cache and data
Deleting my Google account from my phone and starting over
Deleting Google Play Store app and installing a new one from a .apk file.
None of the above has worked. Everything was connected fine with WIFI until about 2 weeks ago. Not sure what happened. Any suggestions?
Thanks
Click to expand...
Click to collapse
Are you rooted and on a custom rom. Only had this issue on GE/Aosp. Have you tried reformatting your sdcards. Carefully and correctly of course.
Yours problem sounds different if you are not getting the Package Failed message--

rugmankc said:
Are you rooted and on a custom rom. Only had this issue on GE/Aosp. Have you tried reformatting your sdcards. Carefully and correctly of course.
Yours problem sounds different if you are not getting the Package Failed message--
Click to expand...
Click to collapse
I'm rooted and still with the stock rom. Do you mean formatting the external sdcard? That one is empty. Or did you mean doing a factory reset?

Thought about formatting internal card. Back it up first. Something I do when all else fails. Still may be the Google issue others are having. I read something about clearing caches and data like you did to include Google framework. Then reboot to recovery and clear both caches. Then reboot.
Sent from my GT-I9505 using Tapatalk 4 Beta

Just did a Wipe Data/ Factory reset from Recovery and still nothing. Google just refuses to connect when WIFI is turned on.

uesat said:
Just did a Wipe Data/ Factory reset from Recovery and still nothing. Google just refuses to connect when WIFI is turned on.
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Click to collapse
Factory Reset your router and set it back up.

Ol' Dirty Bastard said:
Factory Reset your router and set it back up.
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Click to collapse
I had done that previously and it's not the router. I didn't work with any WIFI connection.
I just fixed it by installing a brand new firmware from this page: http://www.sammobile.com/firmwares/1/. I think my phone might have had a messed up version because my Baseband version was different from the ones on that page by 1 letter. So I just picked one close enough and flashed it and it works now. Still don't know how Google not wanting to connect with WIFI on is related to having a different Baseband version of Android, but it works so I'm happy.

bro you are gonna thank me for this
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore

Related

[Q] Cannot connect to Google Services (Grey WIFI Symbol)

Seem to have started having issues, but only started today.
Using Codename android rom 3.3.0
Anyone have any ideas on how to force it to happen etc.
Tried rebooting my router, but seems to be the same,
Have you tried Force closing the services under settings, apps, running, Google Services , then try syncing your GMail or logging into Gtalk to restart it
Ill have a look. rebooted my device several times and rebooted the router too.
I dont use Gtalk or Gmail. Just cant access the play store!
Wiped all the google apps data and cache. Seems to be fine now

New router, not Facebook app doesn't work

So I replaced my old reliable WRT54GL router running Tomato firmware with a new Asus RT-N66U router with RMerlin's modified stock firmware, everything is working fine... The only odd issue is my Nexus 4 on Beanstalk talks to it and every thing works, except the Facebook app, about 50% of the time it just its there saying "updating" all the time, toggle off WiFi and it connects to mobile data and happily updates, toggle back and it fails, but everything else on the phone works fine (G+. Tapatalk, Hangouts, Play Store, Spotify, Youtube, etc). To make it even stranger, sometimes it works with no issues.
Any ideas, I know this might not be the most appropriate to ask, but I don't know where else to start.
acejavelin said:
So I replaced my old reliable WRT54GL router running Tomato firmware with a new Asus RT-N66U router with RMerlin's modified stock firmware, everything is working fine... The only odd issue is my Nexus 4 on Beanstalk talks to it and every thing works, except the Facebook app, about 50% of the time it just its there saying "updating" all the time, toggle off WiFi and it connects to mobile data and happily updates, toggle back and it fails, but everything else on the phone works fine (G+. Tapatalk, Hangouts, Play Store, Spotify, Youtube, etc). To make it even stranger, sometimes it works with no issues.
Any ideas, I know this might not be the most appropriate to ask, but I don't know where else to start.
Click to expand...
Click to collapse
It's an app related issue. Try clear cache and data of Facebook app then restart the app. You will have set up your account again once cache and data are cleared.
taodan said:
It's an app related issue. Try clear cache and data of Facebook app then restart the app. You will have set up your account again once cache and data are cleared.
Click to expand...
Click to collapse
I was a little skeptical when I read this, but did it anyway, and it seems to have corrected the problem... Thanks!!!

[Q] [SOLVED] Apps not working with wifi but no issue through browser or 4g

So I updated to NC1 and rooted and went on with my ricing as usual but I ran into this unusual problem after about a week. Keep in mind I did not change any settings anytime close to before this happened. Apps like Facebook, Twitter, eBay, Paypal, and even the Play Store stopped working over wifi but others did such as my chanu, Craigslist, email, etc. If I go to Twitter, Facebook, eBay, etc. through Firefox everything works properly but not in the apps themselves. If I disable wifi everything works fine off of 4g.
Here are some of the things I tried in order
- rebooted device
- cleared cache of applications with issues
- booted into recovery cleared my whole cache partition
- uninstalled apps but even Play Store wont work over wifi so I had to load it up in Firefox then reinstalled
- forgot wifi network and re connected
- restarted modem
- tried with the internet at my sisters house when I was over a few days ago and still did not work. She has a note 3 and everything worked properly for her
So at this point I was willing to try anything. I rebooted my device without my SD card just for the sake of desperate troubleshooting. When I booted into it all my active logins were gone. I tried logging into my twitter and it returned an error but not an error like before just saying my network connection wasn't working properly it said something along the line of "Unknown Hosts file"
Now I am fairly familiar with the GNU/Linux system (running Arch Linux for over a year) but I cannot think of a reason why my hosts file could have been modified on my device. Even if it was modified why it would bring issues like this? Shouldn't default to my Routers DNS server then?
Do you have adblock app running?
jmjoyas said:
Do you have adblock app running?
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Click to collapse
It was running originally but I disabled it and changed my network setting back to not use 127.0.0.1 as a proxy and the issue was still there. I probably should have mentioned this above. Really not looking forward to it but I feel like I am going to have to flash back and start all over with my ricing/settings.
[EDIT1]Alright I just uninstalled it completely and set my proxy setting to none and still have the issue. I am going to clear my cache partition with it uninstalled and see what happens.
[EDIT2]Well what do you know it worked after I rebooting and cleared my cache partition. I think it was more of the fact of rebooting then clearing the cache. Going to go ahead a give you a thanks for reminding me about adblock, I just kind of ruled it out as an issue when I disabled it the first time. Cheers!

Weird Play Store WiFi Issue

Hi Guys,
I ran into this issue two days ago. I am unable to connect to Play Store using Wifi over Note 4 and S4.
Play Store works using Mobile data (Virgin Media) for both devices. I can use internet as normal using wifi but Play Store doesn't work over Wifi. So far i have tried this;
1- Clear Cache and Data for Play Store.
2-Cleared Cache for Google Play Services and framework.
3- Wipe Cache and Dalvik Cache via Recovery
4-Flashed two different roms (Simplerom and BoBCat Rom)
5- installed latest Play Store apk
6- Change time and Date from Automatic to Manual.
7- Turned Plane mode, turned Wifi on Rebooted Phone then Opened Play Store.
8- Change Channels on Wifi router and restarted Modem etc
After all this still no success.
Spoke to ISP providers (Virgin Media), I have Superhub 2 which has wifi 2g and 5g and Belkin Router. I have tried both no Success.
Virgin were convinced that it was Note 4, after telling them that its the same on S4, they are looking into it. I asked them if equipment is faulty. They said internet works only Playstore is the problem, no need to change the equipment.
I have tried everything not sure what else I can do. Any Suggestions?
That's very strange.
If it had been just one device, I would have suggested a firewall on the device might be blocking the WiFi connection to GP, but allowing cellular data to pass.
Can you gain access to the Google account that's associated with GP via WiFi?
The only other suggestion I can make is create a Nandroid backup in Recovery.
Factory reset the device and check you can access GP.
Then restore or decide to start again, depending on the result.
Over Wifi GP doesn't connect using mobile browser. I did factory reset also still no sucess. I can access GP using PC. Its only when I am using wifi when i get time out error.

Play Store/Gmail - No Internet Connection error (But have internet Connection) - SSL

Hello, I have a PX6 Avin device and I just installed their update to fix all the other dreadful problems, and bam, no longer am able to use the Play Store. It says NOT CONNECTED TO THE INTERNET. I tried resetting the date and time to manual, still does not work. I have not tried tethering my hotspot to it but no WIFI works on play store or gmail. Everything else works with Wifi. And if you try to browse to a secure site it says cannot connect securely. What can I do to fix this? I was sure the date and time would fix but it did not.
braddman said:
Hello, I have a PX6 Avin device and I just installed their update to fix all the other dreadful problems, and bam, no longer am able to use the Play Store. It says NOT CONNECTED TO THE INTERNET. I tried resetting the date and time to manual, still does not work. I have not tried tethering my hotspot to it but no WIFI works on play store or gmail. Everything else works with Wifi. And if you try to browse to a secure site it says cannot connect securely. What can I do to fix this? I was sure the date and time would fix but it did not.
Click to expand...
Click to collapse
I would try either force stopping and clearing the cache from play store, or even the data! Watch out, you may have to give your credentials again.
Or in worst case, factory reset the unit and start configuring everything from scratch.
Sent from my ONEPLUS A3003 using Tapatalk

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