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It seems that a lot of people with the Hermes has the phone crashing/freezing/sleep of death to varying degrees of seriousness. But most of you have solved the issue by offloading programs, etc.
My device from day one has crashed/frozen regularly & still doing so right now.
Upon reading about users with the same problem I assumed it was a piece of software but no matter what apps I had loaded or unloaded the phone would freeze, usually after waking up from sleep mode. Sometimes it wouldn't wake up at all & other times it wakes up only to freeze again.
Right now I've nothing loaded onto the phone just plain hard reset & set up 3G & wifi & even removed the sd card but guess what it still freezes up.
I've noted that 99% of the crashes occur under these circumstances. When wifi is activated & the phone goes into to sleep mode without deactivating wifi, when I try to wake it up it'll freeze & not wake up at all or sometimes it will wake up but then freeze up again.
Maybe you guys can try it. Just activate wifi & let the phone go to sleep. Wake it up & see if it hangs. Please bear in mind though that it doesn't do it everytime.
Another thing I noticed is that when the phone freezes up it also gets very very hot which is a bit worrying.
This one single problem has spoilt what is actually a great device. I'm not sure what to do with it as I got it off ebay sim free. I've tried all the available different rom but no change. I'm beginning to think I might a defective wifi module or some other hardware issue.
This is a ROM problem, wait until newer ROMs come out and they will fix the sleep freeze issue.
This is happening to me too with my Cingular 8525 on the Black Majic Rom with WM6. Very, very frustrating! Maybe there's a program that can automatically turn off the wifi when I accidentally forget to turn it off?
I have Dopod Lite and I have option in Wifi Setting/Powersafe mode, where I can set Auto turn off after few minutes
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have noticed that my x2a goes out of standby when I am putting it into its case (on my belt). This causes the display to turn on again -- wasting battery time and possibly starting programs.
Has anyone else noticed this? I find that if I hold the phone for an additional 3 seconds befor I place it into the case, going out of standby does not appear to happen ... but that could be just operator error ... and I have tried to avoid hitting any of the buttons when inserting the phone, but the whole thing could be operator error ... or, like I think, that the phone is sensing a position change and jumping out of standby ...
Is there a fix for this?
I thought I'm the only one experiencing that problem.. The thing is, my phone is just on the table and in standby mode and then for some reason it just opens... Very weird..
Sometimes it happens to me too. i don't know why it happens.
Razzino said:
Sometimes it happens to me too. i don't know why it happens.
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Just a far shot:
Are you guys by any chance using the OneBridge syncronisation software?
I had this problem but it disappeared when my company switched to Activesynch/WMA for Exchange syncronisation.
i noticed my phone was doing this to, so i set it down and watch it for a while and noticed the screen will turn on when it is updating my weather or email, so this may happen when ever it automatically connects (due to some email, weather, ect.) you can try turning off data connection, and see if that changes anything. good luck
yummy-fun said:
i noticed my phone was doing this to, so i set it down and watch it for a while and noticed the screen will turn on when it is updating my weather or email, so this may happen when ever it automatically connects (due to some email, weather, ect.) you can try turning off data connection, and see if that changes anything. good luck
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mine was off all along... so I guess it doesn't update anything when this happens...
sorry that didn't work, i'm just thinking out loud now, but my phone has recently stopped turning the screen on by itself. uhm things i've downloaded recently was the SDfix.cab and the htcSDK.cab but both of those wouldn't effect it. uhmmm. is there possibly something running in the background? the only other thing i can think of is lock your phone so you won't push button while its in your pocket, and wait for an update (which an update is unlikely to come out). sorry i couldn't help
yummy-fun said:
sorry that didn't work, i'm just thinking out loud now, but my phone has recently stopped turning the screen on by itself. uhm things i've downloaded recently was the SDfix.cab and the htcSDK.cab but both of those wouldn't effect it. uhmmm. is there possibly something running in the background? the only other thing i can think of is lock your phone so you won't push button while its in your pocket, and wait for an update (which an update is unlikely to come out). sorry i couldn't help
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It's okay dude, I did what you said.. I locked my phone whenever I have to put it in standby mode, and great... It doesn't turn on by itself.. so I'm guessing that I pushed some buttons while the phone is in my pocket...
cheers mate!
It's the magnet!
I know the question was asked a while ago, but noone has posted this as a possible reason.
There is a magnetic sensor for opening the keyboard in the top left corner of the device. When you move your phone near a magnet (most phone cases' covers are held by magnets) it will detect opening the keyboard and go out of standby.
matt69 said:
I know the question was asked a while ago, but noone has posted this as a possible reason.
There is a magnetic sensor for opening the keyboard in the top left corner of the device. When you move your phone near a magnet (most phone cases' covers are held by magnets) it will detect opening the keyboard and go out of standby.
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I just tried that, and it does some out of standby when I pull it out of the case ... I was wondering why that happened -- sometimes, and not others -- and that answers the issue of pulling it out of the case ...
Thanks for that explaination ...
But there are other times when it goes out by itself ... but I have it is the case most of the time now, and not on the charger ... so it is not really an issue for me anymore, but it is another mistery solved ...
Yup, my X2 does the same annoying thing.
I agree, best way is to lock the screen.
I noticed that the screen part of the phone is kinda wiggly...
I just noticed this morning that when I hit the power button the screen only dims now. I swear it used to shut off the display completely before today, and I know for certain that is how it worked on 1.6. This really is annoying, because now when I put it in my pocket the 3 buttons are constantly being depresses and they vibrate, which lights the display again. That coupled with this stupid lock screen that I have to try to open 3-4 times is really making me angry. Maybe it's just me thugh.....
I'm assuming you upgraded to 2.1?
I remember reading somewhere that someone had a similar issue after upgrading to 2.1 but then they re flashed 2.1 a different way and problem went away.
Same issue here, it really eats up my battery life, and I do end up pushing those soft keys all-too often... I am on 2.1 and that is definitely when the problem started, I'm going to try reflashing to see if I can eliminate the issue.
try the steps found here on streaksmart.com. She reports that she has no issues when its done that way. I don't have my streak yet but will follow these steps when i get it.
I had a similar problem before, only the screen would go off and on again and stay on!
Turns out it was an APP that done this.
It is possible an app is causing the problem.
Don't leave wifi on when not using and the problem disappears.
vatk said:
Don't leave wifi on when not using and the problem disappears.
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+1
I've been experimenting with what's been causing this on mine, and I noticed that sometimes wifi will not shut all the way off. It hangs at "Turning off..."
So I tried not letting it sleep with wifi on, I turn it on if I need it, then turn it off (really a big pain in the butt) but went two days with no "no sleep" problems.
Today I tried leaving wifi on all the time, not two hours later it happened.
Since it's not happening to everybody, I wonder if it has something to do with our wifi setups. Maybe the router brand, or the encryption type, or something?
Last night I powered off the phone before better. I have wifi on all the time and I never shut it off. Today though, I have had no issues with the sleep function. It's still mid afternoon so we'll see if it continues this way. If so I will explore the wifi solution as well.
I was having this problem and somehow this setting was wrong:
SETTINGS>>APPLICATIONS>>DEVELOPMENT>>STAY AWAKE
mine was checked and we all know what that mean. Check yours to be sure if your not up for flashing again. Just a thought in case you overlooked this...
bhyde said:
I was having this problem and somehow this setting was wrong:
SETTINGS>>APPLICATIONS>>DEVELOPMENT>>STAY AWAKE
mine was checked and we all know what that mean. Check yours to be sure if your not up for flashing again. Just a thought in case you overlooked this...
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Yes, it means the screen will not time out and go off when it's being charged, but you can still turn it off, and mine wasn't plugged in when I couldn't turn it off.
I don't think this is related to what I've been seeing, but thanks.
It seems that Bluetooth did it today. I was fine all day going black on sleep with power button, but once I switched on wireless to connect to my car stereo it never went off again. Even if I turn off the wireless I have to shut down and reboot.
jnovello said:
It seems that Bluetooth did it today. I was fine all day going black on sleep with power button, but once I switched on wireless to connect to my car stereo it never went off again. Even if I turn off the wireless I have to shut down and reboot.
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Same here. Started car and it showed zero signal strength for the phone on the dashboard display. Pressed the power button on the Dell Streak and the car display then displayed the signal strength. From then on, the screen would dim but not shut off.
Pete
petesbodyparts said:
Same here. Started car and it showed zero signal strength for the phone on the dashboard display. Pressed the power button on the Dell Streak and the car display then displayed the signal strength. From then on, the screen would dim but not shut off.
Pete
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Was your wifi also enabled (even if not connected to any AP's) when this happened?
a042349 said:
Was your wifi also enabled (even if not connected to any AP's) when this happened?
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Yes, and I couldn't turn it off once the "screen dim bug" took hold. Today I've rebooted and left Bluetooth OFF and Wireless ON and have not had an issue all day long, and that's making calls, using 3G, wireless and running a pile of apps. I think I can live with no Bluetooth until the next release.
Pete
I don't think it's BT. I think it's wifi not recovering properly from sleep mode.
a042349 said:
I don't think it's BT. I think it's wifi not recovering properly from sleep mode.
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Fair call. However, I've now had BT off for 6 hours and I'm using 3G, wireless and USB transfers and it hasn't hiccuped yet. This is the longest I've had with no screen dim bug.
I did notice that when I walked out to the car, the Streak could still "see" my home wireless network, then starting the car and the BT pairing and connecting is when the screen dim bug came back.
Maybe it's when both are run at the same time and both are connected/paired?
petesbodyparts said:
Fair call. However, I've now had BT off for 6 hours and I'm using 3G, wireless and USB transfers and it hasn't hiccuped yet. This is the longest I've had with no screen dim bug.
I did notice that when I walked out to the car, the Streak could still "see" my home wireless network, then starting the car and the BT pairing and connecting is when the screen dim bug came back.
Maybe it's when both are run at the same time and both are connected/paired?
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I agree its looks like its a wifi issue. I always keep my bluetooth off and it still did it.
I got mine fixed... but the problem is i did a bunch of steps and now cant figure out which one actually fixed it. its been running great for 12hrs now.
What I did, since I noticed that wifi sometimes didn't sleep or wake itself up properly all the time (which i think is what's affecting our Streak sleeping), was turn off the wifi sleep. In other words when my device shuts off wifi stays active.
However, I then used "Tasker" from the Market and setup two profiles. When the screen goes off it shuts off 3G, wifi and autosync. Then when the screen comes on it turns on 3g/wifi, waits 20 secs and enables autosync (which then initiates a mail/calendar/contacts sync).
This has worked perfectly, and I get mad good battery life to boot. Now this means I don't get mail/updates (facebook, weather, etc - still get calls and txts obviously) but for me it's not a big deal especially for the battery life.
I may eventually setup more Tasker events to duplicate "Juice Defender" and poll every half hour (3G only, when screen is off only) to get my updates, but for now it's been working great.
I also setup profiles so if I'm not where I have wifi pairings it shuts down wifi. Also if it detects I'm connected via wifi (at home for instance) it disables my lock screen. I also have it set to only start GPS for apps that need it (Maps, Navigation, Places, etc) and that helps save battery too.
Tasker is an awesome app for $3.99. It has a steep learning curve, but there are enough walk-throughs available to teach you how to do the basics.
rebel146 said:
I agree its looks like its a wifi issue. I always keep my bluetooth off and it still did it.
I got mine fixed... but the problem is i did a bunch of steps and now cant figure out which one actually fixed it. its been running great for 12hrs now.
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Found the fix on Modaco. Have a look at the last page of the thread called "2.1 Bugs ....., Add what you find please....."
I never knew there was an "Advanced" menu for WiFi!
yeah that is not it. I also have mine set to never time out so does that mean it will never shut off either? Anyway, it keeps happening through the day. Wifi and bluetooth do seem to have something to do with it, but I need them both on all the time so the only thing I can do is reboot. Then it is good for a couple hours. Are the any apps that have a reboot? That's one thing I miss on the iPhone.
Hello,
I recently noticed an issue with my wifi (stock 2.3.3), where an app that needs to update regularly didn't seem to be doing it when the screen was off. As the phone always sits on its dock when I'm at home, I "solved" the issue by making the screen never turn off.
However, today I decided to give SIPdroid another go, as I tested it when I first got my phone and it wasn't working properly. I found out why, the second I put the phone to my ear, the screen turns off and the sound cuts. If I take the phone away, I suddenly get all the audio high speed as it catches back up.
A bit of googling showed this to be a known issue, the wifi goes into power saving mode when the screen turns off - on SIPdroid there's an option to keep the screen off and it seems to work well, it just dims the screen instead. But that's still an unnecessary battery drain.
I had trouble finding any recent info on the issue (within the past 6 months), maybe I was just using the wrong keywords. So I thought I'd ask here. Does anyone know anything about this issue? Is it likely to be fixed in the next version of android if it ever comes to the desire HD? Maybe there's a fix out there already (preferably without rooting and/or installing custom rom, my phone is just right as it is now...).
Settings>Wireless & Networks>Wifi settings>Hit 'Menu'>Advanced>Wifi sleep policy>Never
That'll prevent the wifi turning off when the screen turns off.
Sent from my Desire HD using xda premium
I tried that before posting, it makes no difference whatsoever (besides, the sleep policy is either never or 15 minutes, this problem occurs the second the screen goes off).
If u re root: change radio... try anyone.
stock: mmm default reset to try. (i think)
No:
http://code.google.com/p/sipdroid/issues/detail?id=268
http://code.google.com/p/sipdroid/i...Status Priority Milestone Owner Summary Stars
Reading through the comments, it seems a more general android problem. A reset wouldn't fix it.
Also:
http://code.google.com/p/android/issues/detail?id=9781
Hi Everyone,
Ok I also drop my phone like everyone else. recently i dropped (a small one) it but I didn't notice anything wrong, everything worked fine. I turned off my bluetooth so I can connect my speaker to another device. Ever since I cannot turn on my bluetooth nor wifi (only wifi rarely comes and goes). And I do have more problems, and the list is
*proximity sensor is not working
*gyroscope is not working (auto screen rotation)
*data dropping
*calls get scrambled noise
*and the gps went haywire
Steps I took-
Complete wipe out and hard reset to factory.
banging on the table
(apparently none of them worked)
Is this a software problem or hardware problem? If it's a hardware issue how come all the components went crazy like that.
Any solution will be appreciated.
Thanks and cheers!!