[Q] [Poll] 4.3 Update - Are you having problems? - Nexus 4 Q&A, Help & Troubleshooting

As a new nexus 4 owner, I am trying to get a handle on how many people are getting issues with there Nexus after the 4.3 update, therefore a quick poll might help me and others in this area. I realize that this forum is not a completely representative selection but it's better than nothing.
Before you reply please check the terms I have used:
Stock = as you got the device from the store, no root, no custom ROM, no hacks. OTA update.
Modified = root access, customer ROM used, update from 4.3 ROM
Problem = any of the issues in the problem post (signal, reboot, heating up, battery, netflix)
No Problem = no obvious issue, including things that have known work around (like Play store issue)
Hope this helps.

Yes a very few of the N4 users are having problems with 4.3.
I only find the DEADLOCK ISSUE(Phone hangs for 5-6 secs)annoying and that is a JSS issue not with JRW..
Hope PA team solves this bug(partially solved). :good:

Have battery drain until restart. Then it's fine for unknown time. Phone can't go deep sleep. Better Battery Stats says phone is awake 95.6% of the time after unplugged.
Android OS is keeping the phone awake. Just installed Wakelock Detector to see what causing it.

Related

[Q] Battery drain/idle/standby?

Right, no matter what, I'm getting battery drain in stand by. No sync, Google now disabled, no mail, no location reporting/history etc. and yet I'm getting weird battery readings. In the pic below you can see, I'll let it idle for a couple of hours and the battery will drain. Then I'll use the n10 and the levels will spike. BBS shows that the n10 is awake for about 4 hours but the partial wakelock and kernel wakelock nothing untoward. I'm reluctant to root as I dont want to void my warranty but is any one facing similar issues?
yets said:
I'm reluctant to root as I dont want to void my warranty but is any one facing similar issues?
Click to expand...
Click to collapse
You can unroot and relock your device. Rooting should not be a warrenty issue.
See: " [NEXUS 10 TOOLKIT V1.3.0] Drivers, Backup, Unlock, Root, Flash, Mods + MUCH MORE"
http://forum.xda-developers.com/showthread.php?t=2001868&highlight=unroot
Features mentioned among many: "* Unlock/Re-Lock your Bootloader"
You will not lose warranty just by rooting the tablet. Nexus devices are pretty much made to be unlocked and Google provides the tools themselves to do the unlocking. I have heard of other people get warranty stuff done even while their tablet was rooted. This is because warranty is for hardware defects, which are not caused by root. If you have software problems then yes, those are to do with rooting. But normally you can fix software issues simply by finding a better ROM that has more bugfixes.
Also, that is some really terrible battery life. My tablet loses 1% every 7-9 days while idle. CM10.1 ROM from CraigGomez (November build) with KTManta kernel.
EniGmA1987 said:
You will not lose warranty just by rooting the tablet. Nexus devices are pretty much made to be unlocked and Google provides the tools themselves to do the unlocking. I have heard of other people get warranty stuff done even while their tablet was rooted. This is because warranty is for hardware defects, which are not caused by root. If you have software problems then yes, those are to do with rooting. But normally you can fix software issues simply by finding a better ROM that has more bugfixes.
Also, that is some really terrible battery life. My tablet loses 1% every 7-9 days while idle. CM10.1 ROM from CraigGomez (November build) with KTManta kernel.
Click to expand...
Click to collapse
Is it worth getting in touch with Google? I've had it since just after xmas? I'm about to factory reset it for the second time this week.
Why do you need to factory reset it so often?
I would root it, install a custom kernel, and run better battery stats to try and see what exactly is causing such a huge idle drain.
EniGmA1987 said:
Why do you need to factory reset it so often?
I would root it, install a custom kernel, and run better battery stats to try and see what exactly is causing such a huge idle drain.
Click to expand...
Click to collapse
I'd rather not factory restore it, this is my second time doing it. I'm starting from the beginning like it's a fresh install, just using the Google apps only to see if there are issues there and then adding more until I'm comfortable.
I want to root the tablet only as a last resort as I'm attempting to see if it is an app or it is the battery. I'd rather not brick it or void warranty only to find out it is the battery and then be unable to get a replacement.
There must be somebody that has similar problems?
So, factory reset, this is after 24 hours; This is not kosher. Stock apps. Only thing syncing if you can call it that was Google now. No syncing or anything. Purely from stock apps with updates. Stock battery graph says that it's not awake but stats say it's awake for 19 hours.This doesn't even come close to advertised idle/stand by time. Surely I should return it? I was adamant that I wouldn't complain but I didn't pay so much money for it to come out with this as stock performance.
That is massive usage from Android OS. Something in there is causing a wakelock, which means it is probably a software problem. If you were rooted and had better battery stats installed then it would tell you exactly what the wakelock was from. The built in Android battery info just gives it a generic "Android OS". It looks to me like that sudden sharper downhill slope is the point which the wakelock started. Although that is a bit steep drain before that point too. The point before the sharper decline section looks closer to a non-deep sleeping device stuck at its lowest frequency, but it had to have been sleeping if the device says it was only awake for 14 hours. Still, that 14 hours is a wakelock. Probably from the kernel. Cant say what it is exactly unless you have a better app installed
The Google Services thing is probably Google Now sucking up battery. It tends to do that.
You can either continue to diagnose this problem from the software/firmware or you can just send it back if you want.
EniGmA1987 said:
That is massive usage from Android OS. Something in there is causing a wakelock, which means it is probably a software problem. If you were rooted and had better battery stats installed then it would tell you exactly what the wakelock was from. The built in Android battery info just gives it a generic "Android OS". It looks to me like that sudden sharper downhill slope is the point which the wakelock started. Although that is a bit steep drain before that point too. The point before the sharper decline section looks closer to a non-deep sleeping device stuck at its lowest frequency, but it had to have been sleeping if the device says it was only awake for 14 hours. Still, that 14 hours is a wakelock. Probably from the kernel. Cant say what it is exactly unless you have a better app installed
The Google Services thing is probably Google Now sucking up battery. It tends to do that.
You can either continue to diagnose this problem from the software/firmware or you can just send it back if you want.
Click to expand...
Click to collapse
Thanks. To be fair I think if purchasing such an item, you shouldn't have to become a developer/hacker to study such an issue. Haha! I've used Google now when I first got the tablet and not understanding what it was had it enabled and get there was no battery drain to such an extent.
Fair play to Google, they've agreed to send me out a new one. It reached a point where I couldn't enjoy using the tablet and everything was a test to see what could be causing the issue.
I won't bad mouth Google, as I understand that things do become faulty and these items are complex enough. On another note I called up the RMA team in American (I googled the wrong number) and the two ladies were more than helpful. I don't know how anyone has problems with them. Maybe it was my British accent that did it!
So, I've got a replacement and so far it is not displaying the same issues. It got me thinking about when my original problem started and I think it started when it was updated to 4.2.2. This model comes stock 4.2.1 and it's prompting me to update. Should I bother? Was I just unlucky? Is there a specific way to ensure that the update is a clean update?
yets said:
... This model comes stock 4.2.1 and it's prompting me to update. Should I bother? ...
Click to expand...
Click to collapse
Upgrade to 4.2.2 as it's more stable, especially with the Chrome browser but there are additional bug fixes that address overall stability. A rule of thumb is to install new apps one at a time so you can judge if it causes instability.
You can also install, free from the playstore, "Bootlog Uptime" which tracks crashes and sometimes provides crash related information from the Android logs. It is very handy when you are trying to determine the cause of a force close, freezing or general odd behaviour.
3DSammy said:
Upgrade to 4.2.2 as it's more stable, especially with the Chrome browser but there are additional bug fixes that address overall stability. A rule of thumb is to install new apps one at a time so you can judge if it causes instability.
Click to expand...
Click to collapse
Yeah, I kind of did that when I factory reset it, I just loaded up the stock apps, desynced everything, logged out of everything that wouldn't be used, disabled Google Now and location settings, rebooted and it was still iffy. Before I sent it back I left it for a day and the battery stats were going up and down like a roller coaster. Could it of been a faulty battery? I would like to update but I'm so wary of the problem coming back.
You can also install, free from the playstore, "Bootlog Uptime" which tracks crashes and sometimes provides crash related information from the Android logs. It is very handy when you are trying to determine the cause of a force close, freezing or general odd behaviour.
You may have been unlucky. I have had great battery on all 4.2.2 some ROMs/kernels make a difference.
Sent from my Nexus 10 using XDA Premium HD app
So, after a few days my new Nexus 10 started displaying exactly the same issues as before and I had just about ruled everything out. I used BBS again and looked at the stats, with PowerManagerService being the main culprit but the numbers in Partial wake locks just didn't match. There were very little wakelocks but something was still draining. I looked at the CPU and for most of the CPU was running at 200hz in deep sleep. I just couldn't figure it out and looked at the Running apps and there was only a few but one remained constant throughout all my tests and that was the Settings app. I took a punt and stopped it and cleared it from recent apps. Lo and Behold, the drain has disappeared and the battery doesn't drop at all in idle.
Excuse my noobiness, I didn't know that Android treated Settings as a separate app? On my Samsung S3, this isn't the case, once you leave settings it closes it and suspends it causing no drain.
200MHz in deep sleep doesnt make sense. Cause deep sleep is different than a MHz value. If you are mostly on 200MHz then that means something on the tablet is not letting you sleep properly.
EniGmA1987 said:
200MHz in deep sleep doesnt make sense. Cause deep sleep is different than a MHz value. If you are mostly on 200MHz then that means something on the tablet is not letting you sleep properly.
Click to expand...
Click to collapse
Sorry, didn't make myself clear. BBS was saying that tablet was running at 200mhz preventing it from deep sleep and that thing causing it was having the System Settings app not closing. Hope that makes sense and helps people in the future.
Well that is certainly an interesting find. If you restart the tablet and dont open settings does the tablet sleep fine?
Yes, if you restart it and avoid going into settings, it sleeps happily only waking sync if you have any. It has been idling for about 10 hours without dropping.
I've attached a picture and if you compare to the one I posted at the start of the thread you can see a clear difference. There was a point where I forgot to close Settings and you can see the drain (middle of the graph).
Somehow I don't think this is normal. It dropped almost 30% at home while I was at work. Google now is disabled but groove IP running. No apps that should be sucking battery, but its mostly the android OS. Any thoughts?
Sent from my Nexus 10 using xda app-developers app
Probably the exact same thing as the guy above me. Doesnt look like you are deep sleeping one bit.

[Q] Battery life

Hello everyone I hope I got the right forum
I have a problem with the new system update released
The new update did not help at all to my nexus
I ran out of battery really fast, before the update it was fine
Battery had stayed a long time
What should I do?
1headshot said:
Hello everyone I hope I got the right forum
I have a problem with the new system update released
The new update did not help at all to my nexus
I ran out of battery really fast, before the update it was fine
Battery had stayed a long time
What should I do?
Click to expand...
Click to collapse
Read this:
http://forum.xda-developers.com/showthread.php?t=2385843
To get battery like this:
http://forum.xda-developers.com/showpost.php?p=44364085&postcount=5089
:cyclops:
Galaxo60 said:
Read this:
http://forum.xda-developers.com/showthread.php?t=2385843
To get battery like this:
http://forum.xda-developers.com/showpost.php?p=44364085&postcount=5089
:cyclops:
Click to expand...
Click to collapse
A quick look through that thread shows that it is focused on problems relating to Google Services. Since the update, I too am having issues with the battery draining more quickly than it ever did before. However, it appears to be msm_hsic_host wakelock causing the problem. Google services are a very small part of my battery usage.
I have posted a couple times about it in various threads, but I haven't seen a fix that applies to 4.3.
The battery drain is out of hand. I love my N4, but this is a big turn off for me.
I have tried these configurations to make sure it wasn't an oddball app causing the problem -
Stock 4.3 with stock Kernel - no root/stock recovery - Only apps being the ones that load on a factory reset
Wiped all partitions and reloaded stock 4.3/gapps/no root/stock recovery
Stock 4.3/rooted/TWRP/Stock gapps
Stock 4.3/rooted/TWRP/gapps+ a handful of other apps (photobucket/es file explorer/bbs - essentially, my normal config)
Added note - I also have cell broadcasts of all types turned off.
All of the above combinations respond the same way in regard to battery drain overnight. 7-9 hours off the charger/no screen time nets me 25-30% loss of battery from a full charge. msm_hsic shows up in BBS with 1.75 to 2.5 hours of wake time and is the highest power consumer. Putting the phone in flight mode reduces power consumption to ~2% over the same 7-9 hour timeframe. Just turning wifi off doesn't change anything.
Ideas anyone?
Calebz said:
A quick look through that thread shows that it is focused on problems relating to Google Services. Since the update, I too am having issues with the battery draining more quickly than it ever did before. However, it appears to be msm_hsic_host wakelock causing the problem. Google services are a very small part of my battery usage.
I have posted a couple times about it in various threads, but I haven't seen a fix that applies to 4.3.
The battery drain is out of hand. I love my N4, but this is a big turn off for me.
I have tried these configurations to make sure it wasn't an oddball app causing the problem -
Stock 4.3 with stock Kernel - no root/stock recovery - Only apps being the ones that load on a factory reset
Wiped all partitions and reloaded stock 4.3/gapps/no root/stock recovery
Stock 4.3/rooted/TWRP/Stock gapps
Stock 4.3/rooted/TWRP/gapps+ a handful of other apps (photobucket/es file explorer/bbs - essentially, my normal config)
Added note - I also have cell broadcasts of all types turned off.
All of the above combinations respond the same way in regard to battery drain overnight. 7-9 hours off the charger/no screen time nets me 25-30% loss of battery from a full charge. msm_hsic shows up in BBS with 1.75 to 2.5 hours of wake time and is the highest power consumer. Putting the phone in flight mode reduces power consumption to ~2% over the same 7-9 hour timeframe. Just turning wifi off doesn't change anything.
Ideas anyone?
Click to expand...
Click to collapse
As far as I know, this wakelock is caused because of the usage of 3G, like browsing, syncing, or any other thing that consumes data. This drain for me is usually between 10%-15%. There is no way t completely get rid of it, because it is part of the Android system.
There are many kernels that tried to fix this, about stock image and JW branch I don´t know, but maybe you should try to install an AOSP variant, because AOSP has many bugs fixed.
Also I remember I read somewhere that also bad radio could be causing this kind of issues, so try to get latest radio/bootloader for 4.3.
Hope it helps.
:highfive:
Galaxo60 said:
As far as I know, this wakelock is caused because of the usage of 3G, like browsing, syncing, or any other thing that consumes data. This drain for me is usually between 10%-15%. There is no way t completely get rid of it, because it is part of the Android system.
There are many kernels that tried to fix this, about stock image and JW branch I don´t know, but maybe you should try to install an AOSP variant, because AOSP has many bugs fixed.
Also I remember I read somewhere that also bad radio could be causing this kind of issues, so try to get latest radio/bootloader for 4.3.
Hope it helps.
:highfive:
Click to expand...
Click to collapse
To avoid having loose ends out there (in case anyone finds this thread during a search) - The problem turned out to be the latest radio. Not my lack of it :lol:
After flashing back to the .48 radio, from the .84 radio - everything is back to normal. No more weird Android OS wakelocks. ~3-4% battery drain overnight instead of 20-30%
There are more and more people popping up on XDA with this problem. So far, all of them that I have seen are outside the US. A few have even discovered the same fix.
So - future person that finds this thread during a search, look into the possibility of flashing back to version .48 of the radio. Hopefully this saves someone the trouble of experimenting with a bunch of different ROMs and kernels.
Calebz said:
To avoid having loose ends out there (in case anyone finds this thread during a search) - The problem turned out to be the latest radio. Not my lack of it :lol:
After flashing back to the .48 radio, from the .84 radio - everything is back to normal. No more weird Android OS wakelocks. ~3-4% battery drain overnight instead of 20-30%
There are more and more people popping up on XDA with this problem. So far, all of them that I have seen are outside the US. A few have even discovered the same fix.
So - future person that finds this thread during a search, look into the possibility of flashing back to version .48 of the radio. Hopefully this saves someone the trouble of experimenting with a bunch of different ROMs and kernels.
Click to expand...
Click to collapse
I put your post into my thread for people looking for an answer to this wakelock. Hope you don´t mind. Credits to you are there.
http://forum.xda-developers.com/showthread.php?p=44122105
:fingers-crossed:

[Q] Why might battery drain be worse on wi-fi?

Hi - newbie here hoping to get to the bottom of my battery drain problem.
Somewhat unusually I think, I am seeing problems only when I have wi-fi switched on. It took me a while to realise as I have wi-fi at work and home and I wouldn't normally have turned wi-fi off as I always understood that 3G uses more power.
I tried installing BetterBatteryStats but I am not rooted so it is only giving limited information. What it does tell me is that I am draining the battery at a rate of 9% or so an hour on wi-fi and about 1.4% on 3G. This is with very light or no actual use of the phone. The top two wakelocks by a big margin are msm_hsic_host and PowerManagementService.WakeLocks.
I have virtually nothing running according to my running processes list - mainly the Google ones like Google Play Services, Google Keyboard.
I couldn't put my finger on exactly when this started but it was towards the end of 2013. I did have the really bad drain with Google Play for a few days until the next Android update came. What I'm seeing now is not as bad as that was. I couldn't say whether I had a period after that update when things for a while were better than they are now but my feeling is that things have never been great since the 4.4 updates.
Does anyone have any suggestions please? Am I going to have to root to get better info to debug this problem?
OK, I'm too having this problem and couldn't find any concrete solution for this.
Without full use of batterystats application, the information that you provide don't help much.
Could be many things.
Unleashed by my Nexus 4

IP table modification causes reboot in rooted stock 4.2.2 MF9!

Title say's most of it, but I have a rooted 4.2.2 stock MF9, TWRP recovery, with kernel version 3.4.0-953334 which re-boot's if I try to manually or through other means attempt to change the IP table. Installed and ran Android Firewall by jtschohl and when I tried to apply rules device re-booted! Tried with Avast firewall and received same results. jtschohl was nice enough to respond (very quickly I might add) to the crash report I sent and pointed out that a particular Samsung build had a kernel issue that caused this problem. I would not have been smart enough to figure this out on my own - true.
I have spent a few hours reviewing at XDA posts about updating to newer 4.4.2 (or other) and it seems like a very problem laden process - too many reports of excessive battery drain, lock screen, voicemail, wi-fi, etc issue's that I simply don't have on my current build. Currently with the Samsung app's I don't need frozen via Titanium, a custom launcher, Llama, and a few other changes I have a very stable, very fast, very reliable phone with the exception of not being able to implement a firewall (which I would really like for a couple of app's who talk too much!), evidently due to a kernel issue.
Question is - can I update the kernel to one without this IP table/re-boot issue without loosing stability, root, my current app's/data? I'm happy staying with 4.2.2 MF9 - no bootloader issue's introduced in 4.3 and beyond etc. - so that is my level of satisfaction with my current set-up. It also obviously reflects my level of competence and unwillingness to potentially screw up my phone - especially a boot loop type issue - which I encountered 1 time out of 7 devices I had otherwise successfully rooted over the last 2 years. My wife's S4 is at exactly the same level and has the identical issue BTW - mentioned since in my search I didn't seem to find this IP table issue discussed?

[GT-I9505][stockrom] Very poor battery life after update to Lollipop 5.0.1

The short version: I have kernel wakelocks bluesleep and msm_serial_hs_dma, which keep my phone from going to deep sleep until I kill and disable the bluetooth-adapter-service.
This is what I tried till now:
I updated my Galaxy S4 (GT-I9505) from Android 4.4.2 (I9505XXUGNG8_I9505ATOGNF1_I9505XXUGNG8 ROM, Austria unbranded, phone was originally "3 Hutchison" branded) to 5.0.1 (I9505XXUHOE3), that was downloaded automatically via OTA. I rooted the phone with philz-touch (had rooted 4.4.2 also). I noticed a very heavy battery drain, but only after I had already "cleaned" some of the bloatware. Battery life was less than 10 hours, while it held out almost 2 days with my usage pattern on 4.4.2. So I did a factory reset, which didn't help. I started disabling services, including system services until the point where WIFI and bluetooth wouldn't work anymore at all (even enabling the services again didn't help). But at least I noticed that the battery drain was gone and it seemed to be one of the bluetooth system services.
Since I had to reinstall anyway, I used the I9505XXUHOF2_I9505OXAHOF2_I9505XXUHOF2 ROM (Germany unbranded, I couldn't find an Austrian UHOE3 or UHOF2 to download). Also did a factory reset of course. The battery drain was there again. This was even before rooting the phone, which I then did again to have more options to find the culprit (but I did not uninstall anything that came with stock). BBS showed me the bluesleep and msm_serial_hs_dma wakelocks. The wakelocks stayed no matter if bluetooth was enabled or not. I even flashed the modem on its own (although my phone info showed the right UHOF2 baseband before already), because this sometimes seemed to help people. Didn't change anything either.
In the end I narrowed it down to a single thing I have to do after installing stock (and rooting): disable the Bluetooth-> AdapterService (com.android.bluetooth.btservice.AdapterService) with the "Disable Service" app. The wakelocks are gone and I get almost two days of battery life (a little bit worse than on 4.4 though). Of course bluetooth will now not work at all until I reenable the service and reboot (and remember to disable and reboot as to not have my phone dead in a few hours).
I don't use bluetooth on a daily basis, but killing a system service can't be the solution. Why are the wakelocks there in the first place, even when I never had bluetooth active after a reboot? Are there different hardware revisions and you can't flash all you want? Since most people seem not to have a problem like this on a stock ROM after a factory reset, the only difference can be the hardware, or not?
Hi,
bumping your thread and a question for ya, is 5.0.1 that bad? I'm still on 4.4.2 stock and I did notice a OTA update notification, but I didn't accept it yet.
Erroneous91 said:
Hi,
bumping your thread and a question for ya, is 5.0.1 that bad? I'm still on 4.4.2 stock and I did notice a OTA update notification, but I didn't accept it yet.
Click to expand...
Click to collapse
If the thing bluetooth wouldn't happen (which it obviously does not for everyone or the outcry would be much bigger), there's nothing wrong with it. After I killed bluetooth completely battery life is only slightly reduced compared to 4.4. I liked the dark look of 4.4 more though. Now everything has a bright background. But that's personal preference.

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