nexus 4 play store not downloading after 4.3 - Nexus 4 Q&A, Help & Troubleshooting

Hi all,so my 4.3 update came in 2 days ago,and ever since then I can't download updates or new apps from the play store. I've tried resetting phone,quitting and re opening. Tried on both WiFi and 3g and no luck. I get the same message which I will attach a screenshot of. Any help would be appreciated. I'm not rooted and the update was ota. The screenshot was taken after attempting to download an update to an app.

ice_cold17 said:
Hi all,so my 4.3 update came in 2 days ago,and ever since then I can't download updates or new apps from the play store. I've tried resetting phone,quitting and re opening. Tried on both WiFi and 3g and no luck. I get the same message which I will attach a screenshot of. Any help would be appreciated. I'm not rooted and the update was ota. The screenshot was taken after attempting to download an update to an app.
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try removing the Google account and resign it, you are good to go.

how to remove google account.
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tariquenor said:
how to remove google account.
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People>Settings>Accounts, click on your Google account and go to its setting it'll have the option to remove. Then re-add
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You have to factory reset if you are using the first email added to the device when setting it up.
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andyabc said:
You have to factory reset if you are using the first email added to the device when setting it up.
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No, you don't have to do a factory reset.
Edit: I retract my previous statement.
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silverramsrt said:
No, you don't have to do a factory reset.
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You have to if it is the first email in the setup process according to android unless your asking for issues such has force closing.
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andyabc said:
You have to if it is the first email in the setup process according to android unless your asking for issues such has force closing.
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I yield. I posted before my brain could catch up. Sorry Mr. andyabc!
Although you can remove and re-add your Google account, and this does fix the problem, you will get force-close errors.
Mr. andyabc's post reminded me that this happened to me just a few days ago.
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silverramsrt said:
I yield. I posted before my brain could catch up. Sorry Mr. andyabc!
Although you can remove and re-add your Google account, and this does fix the problem, you will get force-close errors.
Mr. andyabc's post reminded me that this happened to me just a few days ago.
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Yeah you have to factory reset to remove the main (first) account since it uses most of the Google Services and such.
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Related

cannot download apps from playstore

I tried to look for this problem, but couldn't find anything relevant...
finally got my unlocked nexus 4 in the mail today!
was super excited, cut my existing t-mobile sim card (I'm on a contract with them) and was able to connect to their network.
the problem is that no matter what network i am on (wifi, 4g, 2g) i cannot download any apps from the play store. I click on 'install', it brings up the permissions window, i click on 'accept and download' and it tells me "[app_name] could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0]."
Also can't update any apps...
I am extremely confused.. has anyone encountered this problem?
Remove your Google account and re-add it
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iAndropple said:
Remove your Google account and re-add it
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from the phone or the plus store?..
The phone itself from settings
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iAndropple said:
The phone itself from settings
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woohoo!! thanks! =)
Mind pressing that "Thanks" button? and no problem buddy.
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Screenshot for a reference.
@iAndropple Thanks,

Can't install latest Facebook

I keep getting this error when trying to install latest Facebook. I have 1.8gigs free
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Boot into recovery, and wipe cache and dalvik cache.
Didn't work
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Does it still do it when you try to install something else?
You could be like me and not have Facebook anymore
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It is your nexus saying screw Facebook...if I was a nexus 4 I wouldn't want Facebook on me either.
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I am with djwyman. Don't install FB app on your phone please. It is a piece of ****e software. Instead use your browser, chrome or Firefox. Works rather well.
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djwyman said:
It is your nexus saying screw Facebook...if I was a nexus 4 I wouldn't want Facebook on me either.
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jamesc760 said:
I am with djwyman. Don't install FB app on your phone please. It is a piece of ****e software. Instead use your browser, chrome or Firefox. Works rather well.
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Both of you, GET OUT. You are not helping at all.
mgorman said:
I keep getting this error when trying to install latest Facebook. I have 1.8gigs free
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OP, I do not know the source of that error, but from the screenshot it looks like you are using a custom rom. Try deleting some cwm backups. If that fails, do a factory reset and start over.

Unable to reach Google on g+ or hangouts

Can someone help me troubleshoot this? I try to add a circle or connect to hangouts and it's just like nope, server error.
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NOBODY?
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Delete app data and cache. Uninstall and reinstall from market. See if that helps. Always should be first steps when an app bugs out like that.
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boborone said:
Delete app data and cache. Uninstall and reinstall from market. See if that helps. Always should be first steps when an app bugs out like that.
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That actually worked. I did that before I even read this. Thanks tho
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Can't update Google play apps on 4.3

Official OTA update on a stock N4 and I can't update my apps now, just keep getting an error.
Bugger I can't even install anything either
Delete your google account in settings and re-add it.
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Made no difference
Tell a lie it's working now, cheers
MrBelter said:
Tell a lie it's working now, cheers
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Great!
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Huge battery drain

Hello, recently I updated my Nexus 4 to Android 4.3 (over the air)
But now the messaging app drains a huge amount of battery. How can I solve this? I already force closed it lots of times but it keeps coming back...
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Can you select Messaging from the list so I can have a look of what is going on?
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-edit-
andyabc said:
Can you select Messaging from the list so I can have a look of what is going on?
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It is kept awake all the time.
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Strange, try a factory reset.
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andyabc said:
Strange, try a factory reset.
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Hmm is there a way to keep app data without root? I'm planning to root again as soon as CM gets updated to 4.3, so I'd prefer that otherwise.
(Cant backup anything on a pc now since my own pc is broken)
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Wipe dalvik cache?
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Thibaultvw said:
Hmm is there a way to keep app data without root? I'm planning to root again as soon as CM gets updated to 4.3, so I'd prefer that otherwise.
(Cant backup anything on a pc now since my own pc is broken)
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I've never used it, but this app from the Play store (made by clockworkmod) says it can backup without root (although you will need a PC).

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