Database Users

[Q] unable to get 3G internet speed on mobile network

Hi, im in Jamaica, using my HTC MyTouch 4 G but unfortunately my phone refuse to connect to more than EDGE speed on any of the mobile network, it is unlocked & therefore able to use any SIM but no matter which networks i connect to this phone refuse to go any faster than edge. Today I tried my SIM in another phone which is an Iphone 3G, and it instantly picked up 3G speed so it prove that the problem is with my phone & not the networks, can anybody give some advice? My internet settings are all correct & entered by the technicians at all the respectful phone companies

Did you do factory restore settings.. or just factory reset the whole phone..ooh are you on Android 2.1 or 2.3. Also go to network mode and see if its not on GSM only.
Sent from my HTC Glacier using xda premium

jamgirl said:
Hi, im in Jamaica, using my HTC MyTouch 4 G but unfortunately my phone refuse to connect to more than EDGE speed on any of the mobile network, it is unlocked & therefore able to use any SIM but no matter which networks i connect to this phone refuse to go any faster than edge. Today I tried my SIM in another phone which is an Iphone 3G, and it instantly picked up 3G speed so it prove that the problem is with my phone & not the networks, can anybody give some advice? My internet settings are all correct & entered by the technicians at all the respectful phone companies
Click to expand...
Click to collapse
the mytouch 4g and all other tmobile phones will only have 3g/4g on tmobile networks. this is because the bands that the mytouch 4g and other tmobile devices have are different from most of the world's. so unless another carrier has the same bands as tmobile, 1700/2100/AWS, EDGE will be the fastest you get. the iPhone 3G is capable of 3G because it's band is the same as most of the world's carriers network bands for 3G: 850 / 1900 / 2100.
this doesn't have anything to do with factory resetting the phone or whatever. it is simply hardware.
hope this sheds some light for you.

jamgirl said:
Hi, im in Jamaica, using my HTC MyTouch 4 G but unfortunately my phone refuse to connect to more than EDGE speed on any of the mobile network, it is unlocked & therefore able to use any SIM but no matter which networks i connect to this phone refuse to go any faster than edge. Today I tried my SIM in another phone which is an Iphone 3G, and it instantly picked up 3G speed so it prove that the problem is with my phone & not the networks, can anybody give some advice? My internet settings are all correct & entered by the technicians at all the respectful phone companies
Click to expand...
Click to collapse
The reason it worked in the iPhone is that T-Mobile and att use different 3g bands and the hardware in those phones is only setup to work on those bands. Before you buy a phone, unlocked you should find out what bands your local networks use.

saranhai said:
the mytouch 4g and all other tmobile phones will only have 3g/4g on tmobile networks. this is because the bands that the mytouch 4g and other tmobile devices have are different from most of the world's. so unless another carrier has the same bands as tmobile, 1700/2100/AWS, EDGE will be the fastest you get. the iPhone 3G is capable of 3G because it's band is the same as most of the world's carriers network bands for 3G: 850 / 1900 / 2100.
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Click to collapse
Just some semantics: "most of the world" uses 2100 band, which makes MT4G compatible with most existing networks in Europe and around the world. Americas (both North and South), on the other hand, happen to use mostly 850 and 1900 bands, uncommon in the rest of the world, which are indeed incompatible with MT4G.

Am still confused.. even some people and parts of the united states people still fall on or can't get pass edge..anyway...
Sent from my HTC Glacier using xda premium

As long as you don't have a compatible-band cellular tower of your carrier in vicinity, you won't get 3G. Not all cellular towers support 3G.
And if your carrier's band(s) aren't compatible, then you never get 3G.

jr_718 said:
Am still confused.. even some people and parts of the united states people still fall on or can't get pass edge..anyway...
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
That's because they can't get good signal where they live.
Sent from the HTC Glacier Sense 3.0 using XDA premium app

saranhai said:
the mytouch 4g and all other tmobile phones will only have 3g/4g on tmobile networks. this is because the bands that the mytouch 4g and other tmobile devices have are different from most of the world's. so unless another carrier has the same bands as tmobile, 1700/2100/AWS, EDGE will be the fastest you get. the iPhone 3G is capable of 3G because it's band is the same as most of the world's carriers network bands for 3G: 850 / 1900 / 2100.
this doesn't have anything to do with factory resetting the phone or whatever. it is simply hardware.
hope this sheds some light for you.
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Click to collapse
thanks so so much to everyone who took time out to answer my question, i am no more happier than when i asked my question unfortunately but i am so much wiser and now with more knowledge, lol , i know now what i need to do, get rid of the phone and get myself a more compatible phone...unless there is a way to manipulate or change the network factory/hardware settings in the phone???...any ideas?

Nope. Some phones are restricted to certain bands by software (radio build), but unfortunately this restriction seems to be in HW.

jamgirl said:
thanks so so much to everyone who took time out to answer my question, i am no more happier than when i asked my question unfortunately but i am so much wiser and now with more knowledge, lol , i know now what i need to do, get rid of the phone and get myself a more compatible phone...unless there is a way to manipulate or change the network factory/hardware settings in the phone???...any ideas?
Click to expand...
Click to collapse
With some God like skills you may be able to remove the HW antenna from a T-Mobile phone and replace the one in this phone. While I would not suggest it. I didn't want to tell you there was NO way to do it.

I hope someone in this thread can answer the same kinda question for me, but in a different way. Right now I'm in the United States on Simple Mobile's 40$ 3G Plan, but I noticed on my MyTouch 4G (Running the latest RoyalGinger) that I am connected at 4G speeds, however shouldn't my indicator for Data/internet connector on the phone read off as 3G instead of 4G? When i ran a bandwidth test on my phone from DSL Reports Mobile Speed Test, I got the following from a 100k file.
124 kbit/sec
0.287s latency
6.72s d/l time
Is that how fast 3G usually is? or should I be going faster? Thanks to anyone who can help.

Why is my LTE device displaying as HSPA+?

Hey guys. I Have a Samsung Galaxy Note 2 (SGH-I317M) and for some reason it fluctuates between HSPA+ and 3G signals rather than LTE. The device is originally locked to Rogers but I unlocked it and am now using it with MTS. I am running on jelly bean 4. 1.2 and CleanRom 4.0.5. Anybody have any ideas as to why I'm not getting LTE?

KR3W said:
Hey guys. I Have a Samsung Galaxy Note 2 (SGH-I317M) and for some reason it fluctuates between HSPA+ and 3G signals rather than LTE. The device is originally locked to Rogers but I unlocked it and am now using it with MTS. I am running on jelly bean 4. 1.2 and CleanRom 4.0.5. Anybody have any ideas as to why I'm not getting LTE?
Click to expand...
Click to collapse
Are you still getting fast data speeds? All LTE is 3.9 g and hspa is like 3.6 g lol..
http://tasel.wordpress.com/2012/03/13/lte-hsdpa-dc-hsdpa-explain-this-alphbet-soup-of-4g-to-me/
Since you only mentioned your phone model and not the important notion what your carrier is, what is it?
Sent from my EVO using Tapatalk 2

thlinx said:
Are you still getting fast data speeds? All LTE is 3.9 g and hspa is like 3.6 g lol..
Since you only mentioned your phone model and not the important notion what your carrier is, what is it?
Sent from my EVO using Tapatalk 2
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Click to collapse
Yes I'm getting fast speeds but I can't help but wonder why this is happening. I mentioned that I'm with MTS so I'm not sure if that's what you're looking for. I live in Canada so it's probably not familiar to you. They just started carrying S3's which are running on their LTE network and they show 4G at the top of them when activated rather than HSPA+.

KR3W said:
Yes I'm getting fast speeds but I can't help but wonder why this is happening. I mentioned that I'm with MTS so I'm not sure if that's what you're looking for. I live in Canada so it's probably not familiar to you. They just started carrying S3's which are running on their LTE network and they show 4G at the top of them when activated rather than HSPA+.
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Click to collapse
Nope not familiar with Mts. That's correct.. it all depends on the towers u are near .. if they haven't upgraded there towers sorry your sol lol
Sent from my EVO using Tapatalk 2

It is either the towers or your phone isn't compatible with the bands of LTE (there are multiple bands like there is with UTMS).

MrObvious said:
It is either the towers or your phone isn't compatible with the bands of LTE (there are multiple bands like there is with UTMS).
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Click to collapse
I'm pretty sure it isn't the towers cause my friends iPhone 5 is running off LTE and he live about 5 minutes away from my house. I've also been at distances one minute away from his house and did not pick up LTE then either. I don't know much about bands or frequencies but my carrier just launched the Galaxy S3's and they run off LTE and I'm assuming the Note 2 has the same hardware. S3: 700 (Band 17), 1700/2100 (AWS) MHz , Note 2: 700(band 17) 850 AWS 1,900(band 2). I'm clueless as to what those numbers mean but i'm guessing the important thing is Band 17, right?

Try going near his house then. Or have you checked the network settings? You may have to flash something.

MrObvious said:
Try going near his house then. Or have you checked the network settings? You may have to flash something.
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Click to collapse
I have to no avail. I had a friend try to help me out over the phone with network settings and his phone appears to have a setting that mine does not. When he goes into settings > wireless and network more settings > mobile network there is an option for him to toggle between LTE, HSPA+ etc. My phone doesn't have that for some reason. All that's listed is Mobile data, data roaming, Access point names, and network operators. Nothing to toggle between networks, which is probably what I need to enable LTE. I have no idea why that setting would be absent from my device. My friend was using an S3 on the same operating system as me btw.

From what i can tell it's the frequencies . The frequencies your device have seem to be different than the frequencies the s3 have on your carrier. If it's not that then you can check your apn settings.
Sent from my HTC One X using xda app-developers app
---------- Post added at 01:20 AM ---------- Previous post was at 01:05 AM ----------
Well i didn't realize how old the thread was, but i hope yes fixed your problem.
Sent from my HTC One X using xda app-developers app

What model is your phone, and what model is his phone. You said you brought your phone from a competing carrier who is likely using alternate frequencies that your phone might not be picking up either due to hardware or software limitations. Without knowing the hardware, and where it came from in the first place, we can't figure out what frequencies your phone is looking for and can't answer your question effectively.

download an app that will show you what is the type of connection you are actually on.
I think that maybe its the matter of incorrect icon.

International galaxy s4 data on At&t

Hi I had just ordered an unlocked international galaxy s4 and I was wondering if data would work when I stick my at&t sim card in there. Would it be 3g 4g or lte. Thanks in advance.
Sent from my SAMSUNG-SGH-I747 using xda premium

Search. It's a powerful function
You shouldve done some research before purchasing if you specifically wanted one of those

Where I ordered it from it said that it would work on any gsm network and at&t is a gsm network if I'm not mistaken.
Sent from my SAMSUNG-SGH-I747 using xda premium

http://en.wikipedia.org/wiki/AT&T_Mobility#Radio_Frequency_Summary
http://www.gsmarena.com/samsung_galaxy_s_iv-5125.php
3G will be supported only.
EDIT: Actually I don't know as it the i9500 supports 2100MHz which is a frequency ATT uses (according to Wiki) for 4G. Wait for someone else from your region to confirm this as I'm just a Brit tryna help out.

darrendm said:
http://en.wikipedia.org/wiki/AT&T_Mobility#Radio_Frequency_Summary
http://www.gsmarena.com/samsung_galaxy_s_iv-5125.php
3G will be supported only.
EDIT: Actually I don't know as it the i9500 supports 2100MHz which is a frequency ATT uses (according to Wiki) for 4G. Wait for someone else from your region to confirm this as I'm just a Brit tryna help out.
Click to expand...
Click to collapse
Thank you. As long as I get data I'm fine
Sent from my SAMSUNG-SGH-I747 using xda premium

You will definitely get data, the worst case it'll be Edge. However if you got the GSM version (I'm using s3 on AT&T), You will get 3.5G HSDPA which is very fast as well. I'm getting 5-6 Mbit.

shadowyman said:
You will definitely get data, the worst case it'll be Edge. However if you got the GSM version (I'm using s3 on AT&T), You will get 3.5G HSDPA which is very fast as well. I'm getting 5-6 Mbit.
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Click to collapse
Ya I got the GSM version. Good to hear. Thank you.
Sent from my SAMSUNG-SGH-I747 using xda premium

Deleted

LTE speeds on att with international galaxy s4
anyone got LTE to work on international s4 with att?
Tmobiles att for instance gets up to 38mbit download and over 20mbit upload in my area. But the cell reception in some specific areas has not improved in the last three years, thus considering staying with att, despite tmobile much better plans which they said to have launched in march.

LTE not appearing in notification Bar

I saw LTE yesterday in my notification bar, and that was the first time I saw it in 2 weeks. I always have 4G, but I believe that's HSPA+. Anyone have anything similar, and how they would fix it?
Sent from my SGH-I337M using xda app-developers app

QuickSkope said:
I saw LTE yesterday in my notification bar, and that was the first time I saw it in 2 weeks. I always have 4G, but I believe that's HSPA+. Anyone have anything similar, and how they would fix it?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Maybe there are issues with LTE in your area? If you didn't change anything on the phone I would reboot it just to be sure but it's probably a coverage issue.

I'm gonna talk to Rogers today, cause I should have LTE around my area.
Sent from my SGH-I337M using xda app-developers app

HSPA+ is H+, not 4G. Test your connection speed if you're unsure, anything over 10mbps (especially for upload) is most likely LTE. I get around 24-36mbps up here in Canada.
Edit: Ah, that might be different for each carrier then. I definitely get H+ when I am on HSPA+.

8mb/s. On download, I don't believe those are LTE speeds, and if they are they're pass poor.
Also, never seen H+ on my GS4, so I think 4G is HSPA+.
Sent from my SGH-I337M using xda app-developers app

The "4G" indicator is HSPA+.
Sent from my SAMSUNG-SGH-I337 using xda premium

On the AT&T version, when on LTE, there is a small print "LTE" under the 4G symbol. The term 4G has been abused so much, God knows what it means on any given device.

I`ve got the rogers one and it says LTE when theres LTE and 4G when there isn`t.
Check your apns and make sure its ltemobile.apn set up ?

kylecore said:
I`ve got the rogers one and it says LTE when theres LTE and 4G when there isn`t.
Check your apns and make sure its ltemobile.apn set up ?
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Where are you located? And ya, I have my Rogers LTE and my tethering APN as well.
Sent from my SGH-I337M using xda app-developers app

QuickSkope said:
Where are you located? And ya, I have my Rogers LTE and my tethering APN as well.
Sent from my SGH-I337M using xda app-developers app
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Click to collapse
I'm in Chatham Ontario.
Between Windsor and London

I think it might be a radio issue with the stock ROM. It was the same on the S2 Skyrocket, some radios worked better than others. The Radio I had on my S2 when I switched over to the S4 showed LTE in my area constantly. Previous radios on that phone were hit and miss...some a lot better than others. I guess we will have to wait until the BootLoader is unlocked (for AT&T S4s) and other basebands (radios) are released until we can test and see which one works better in each area.
My S4 has a pretty good connection now, but it too shows 4G where it use to show LTE. Like I said, some radios do better than others when handling LTE connections.

So apparently the representative lied to me and said that I would have LTE, but my region doesn't support it. That's awesome : /. Thought it doesn't explain why I had it for a brief period. Maybe it came from a tower with LTE. Weird.
Well, This things going back unless a representative can give me a decent deal : /

QuickSkope said:
So apparently the representative lied to me and said that I would have LTE, but my region doesn't support it. That's awesome : /. Thought it doesn't explain why I had it for a brief period. Maybe it came from a tower with LTE. Weird.
Well, This things going back unless a representative can give me a decent deal : /
Click to expand...
Click to collapse
Are you positive that your area doesn't have LTE? Just because the phone is capable of having LTE doesn't mean you are guaranteed an LTE signal. You have to be within the LTE broadcast area and, your phone's modem (radio) has to pick up that LTE signal. Like I said before, the phones radio has a lot to do with it. Some just handle LTE connection (and all connections) better than others. Radios are flashable, but the bootloader has to be unlocked, with custom recovery installed and different versions of the radio have to be available before Devs can make them flashable. Some will do better than others. It's just a matter of trying them when they are available.

scott14719 said:
Are you positive that your area doesn't have LTE? Just because the phone is capable of having LTE doesn't mean you are guaranteed an LTE signal. You have to be within the LTE broadcast area and, your phone's modem (radio) has to pick up that LTE signal. Like I said before, the phones radio has a lot to do with it. Some just handle LTE connection (and all connections) better than others. Radios are flashable, but the bootloader has to be unlocked, with custom recovery installed and different versions of the radio have to be available before Devs can make them flashable. Some will do better than others. It's just a matter of trying them when they are available.
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I live in Nanaimo BC, Checking the Rogers Map, it states that LTE is "Coming Soon". Which is ambituitous to say the least.

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[Q] Verizon LG G2 to T-mobile LTE?

I have read a lot already on this site about my issue just wanted to clear up a few unanswered questions.
I am looking to switch from Verizon to t-mobile because of prices and terrible reception where I'm living in Riverside Ca. So I know that I can simply put in a t-mobile sim and change to the correct gsm settings and get cell reception (correct me if I'm wrong) but what about getting LTE from t-mobile? I have looked to see if the new 700 mhz band covers here and Ventura County Ca. (where I am when I'm not in Riverside) and it does so I should get LTE without having to put in a custom Rom, correct?
I'm a novice when coming to roms (plus a failed attempt) so i would like to avoid them as much as I can. Will do it if I have to though... All about saving $$$$
Thanks for the replies.

@mjmjpfaff
I know what your saying about saving $$$ phones these days are almost the half of a old car/price of a motorcycle.
If your Verizon phone is not simlocked and also has support for the LTE bands which T-Mobile is using then it's possible to get LTE working without the need to buy another phone. If it's mentioned on internet on multiple sites that the G2 supports that LTE band then you can get it without a custom rom.
In my eyes it's possible to have working LTE from T-Mobile on your verizon phone, but to be 100% sure I would contact Verizon support about your question.
I also had many fail attempts with custom roms first but after you get how it works, you can flash anything as smooth as butter:good:
you could also wait for a VS980 G2 user who had the same issue as you but I think that it would take you more time awaiting for a reaction from somebody since not many people are browsing the Q&A section.

wulsic said:
@mjmjpfaff
I know what your saying about saving $$$ phones these days are almost the half of a old car/price of a motorcycle.
If your Verizon phone is not simlocked and also has support for the LTE bands which T-Mobile is using then it's possible to get LTE working without the need to buy another phone. If it's mentioned on internet on multiple sites that the G2 supports that LTE band then you can get it without a custom rom.
In my eyes it's possible to have working LTE from T-Mobile on your verizon phone, but to be 100% sure I would contact Verizon support about your question.
I also had many fail attempts with custom roms first but after you get how it works, you can flash anything as smooth as butter:good:
you could also wait for a VS980 G2 user who had the same issue as you but I think that it would take you more time awaiting for a reaction from somebody since not many people are browsing the Q&A section.
Click to expand...
Click to collapse
I found this on another thread:
"I just switched from a Verizon Galaxy Note 2 to the G2 since all I can get from it with t-mobile is H+ speeds (about 4mbs-6mbs). I inserted the t-mobile sim into the verizon g2 and it automatically switched to global mode and I then went in to edit the apn settings to fast.t-mobile.com. 4G LTE is working just fine on stock rom kitkat update (I'm in L.A. suburb). Speeds range from 15mbs to 30mbs+ depending on where I am in the city. Here are some screenshots"
This guy is pretty much in my area and sounds like he did not do anything other switch in a t-mobile sim...
( http://forum.xda-developers.com/showthread.php?t=2609607&page=4 --> first post on that page)
I will DM him to get some more insight.
Thanks for your reply.

I'm using my droid mini on tmobile and am getting LTE speeds. You should see them if you're in an area where the network was refarmed to 1900mhz
Keep in mind the fastest speeds you will see is 21Mbps unless you swap for the Tmobile Verizon which goes up to 42Mbps and higher.

tiguy99 said:
I'm using my droid mini on tmobile and am getting LTE speeds. You should see them if you're in an area where the network was refarmed to 1900mhz
Keep in mind the fastest speeds you will see is 21Mbps unless you swap for the Tmobile Verizon which goes up to 42Mbps and higher.
Click to expand...
Click to collapse
What area or state are you in if you don't mind me a asking?

Chicago area

Hi I too am using t-mobile on a VS980 and with CM11 and Cloudyg3, I am able to get LTE through their automated APN settings!