I just unboxed the NEW Galaxy S4 Google Play edition (GT-I9505ZWG) but can't even reach the home screen! Can you guys imagine how frustrating I am right now?
1. When I booted the phone at first time, the touch screen freeze in setup wizard process, then reboot itself automatically. It keeps rebooting that I have to remove battery to shut it down. Several times tried, setup never finished.
2. Sometimes a Force Close window pop up with "The System UI has stopped" or "The Settings has stopped" in the middle of the setup wizard process.
3. I tried entering the recovery mode and wipe/factory reset the phone but nothing changed. It still keep freeze&reboot.
Maybe it's a newly shipped model so I googled everywhere and couldn't find a similar issue. Does anyone have a clue about this problem? Is it a software issue between stock Android and Samsung or a hardware issue?
Please help!!! :crying::crying::crying:
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Hi There,
Shortly after updating my Nexus 4 to 4.2.2 OTA today the screen went blank and I've been unable to get it to function correctly again.
The phone is still showing some signs of life, I am getting notification LEDs and I am unable to unlock the phone with facial recognition even though the screen remains blank - I can tell from the vibration and the LED stopping that it has unlocked. Pressing the power button to lock it starts the notification LED again.
I have tried a hard boot (Volume Down + Power) and the screen did come on to display the google logo followed by the X but as soon as they had been shown it returned to a blank screen.
Does anybody have any ideas of what this could be or how to solve it or should I contact Google in regards to this issue?
Thanks in advance for any help
seems like the OTA update has corrupted somewhere. You should reboot into bootloader and use fastboot to flash the stock 4.2.2
Is there anything else worth trying before doing that? I wouldn't have a clue where to start as this is my first android device
Ok so I got it working but did lose all my data. If anyone else comes across this issue I had to boot into recovery mode and do a full wipe/factory reset. The first time i did this the phone started up with no problems but during configuration when I entered my Google account the blank screen strangely returned so I again did a full wipe in recovery mode, skipped the 'set-up google account' step and then entered it manually later in settings once the device had started up.
No idea what caused this and if its a bug in 4.2.2 or an issue with some settings in my google account that are being backed up and restored to the phone but either way I had no problems until 4.2.2 update installed and the issue occuring even after first data wipe rules out any third party apps being the cause.
I had a similar problem after updaing that the screen stay blank and it wo'nt unlock
As soon as i disable the bluetooth the problem solved.
It's happened when i paired it with my pc
Hello guys, this is my first post and question so please I hope mistakes will be forgiven
So I am using jb 4.2.2 rooted s4 and whenever I install a 3rd party launcher and restart the cell it hangs on samsung logo and get stuck there forever. I have to literally pull back the battery and put it 9 10 times to8 let it boot past logo successfully. First launchers used to work fine. I dont know if any app is causing it. Tried wiping cache and dalvik cache. Still problem persist.
Also I cant update my android from setting update menu. It first says registering device and then shows error "processing failed". Used to happen before root too
Hi guys I kindly require your assistance concerning my Samsung A5 2016 A510F, device was running android 5.1.1 before I updated to android 7.0. Here's the reason why I updated, device was acting shaggy it would suddenly close apps during operation. for an example with error "messaging has stopped working" would close most of the apps with the same error or suddenly restarts itself especially when the battery is less than 50%.
So I then attempted to do OTA update but failed to install "error, invalid file" so I went the Odin way, Downloaded stock firmware and flashed via Odin, everything went smooth until reached the "apps optimization 40 of 40" stacked there for about 30 minutes until i decided to restart the device, upon restart the device no longer went pass the Samsung logo stacked there.
Here's what I tried to resolve the issue:
- Cleared cache
- Factory reset
On recovery screen i noticed an error about "e: failed to mount partition" I tried almost every solution I came across to on Google with no luck. I then tried flashing to this custom rom https://forum.xda-developers.com/samsung-a-series/development/rom-resurrection-remix-rr-v6-unofficial-t3765542
Installed successfully but gets stuck on "checking for software update" I reinstalled the custom ROM again but this time without the GAPPS device booted successfully to home screen, went back to TRWP this time installed the GAPPS rebooted, it went successful, however device is unusable it keeps popping error "google play services closed" every 2 seconds.
Please help, is my phone officially dead I need clarity. Your assistance will be highly appreciated thanks in advance
b0ng0s said:
Hi guys I kindly require your assistance concerning my Samsung A5 2016 A510F, device was running android 5.1.1 before I updated to android 7.0. Here's the reason why I updated, device was acting shaggy it would suddenly close apps during operation. for an example with error "messaging has stopped working" would close most of the apps with the same error or suddenly restarts itself especially when the battery is less than 50%.
So I then attempted to do OTA update but failed to install "error, invalid file" so I went the Odin way, Downloaded stock firmware and flashed via Odin, everything went smooth until reached the "apps optimization 40 of 40" stacked there for about 30 minutes until i decided to restart the device, upon restart the device no longer went pass the Samsung logo stacked there.
Here's what I tried to resolve the issue:
- Cleared cache
- Factory reset
On recovery screen i noticed an error about "e: failed to mount partition" I tried almost every solution I came across to on Google with no luck. I then tried flashing to this custom rom https://forum.xda-developers.com/samsung-a-series/development/rom-resurrection-remix-rr-v6-unofficial-t3765542
Installed successfully but gets stuck on "checking for software update" I reinstalled the custom ROM again but this time without the GAPPS device booted successfully to home screen, went back to TRWP this time installed the GAPPS rebooted, it went successful, however device is unusable it keeps popping error "google play services closed" every 2 seconds.
Please help, is my phone officially dead I need clarity. Your assistance will be highly appreciated thanks in advance
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Hi there, I am wondering if you resolved your issue because I have exactly the same problem. Any infos would help me a lot.
Thank you
Hi,
I am stuck in a position where I cannot access my phone settings, because it starts popping up all these force close error alerts and shutting down on its own. I cannot unlock OEM from phone settings and hence I cannot flash anything, not even stock ROM!
My phone got problems all of a sudden. It started with a lot of apps force closing on its own and phone got frozen. So I tried restarting the phone by holding power button. But it showed on the booting screen that I might need to Factory Reset my phone. I thought I had no choice but to reset it, so I chose wipe data and Factory Reset.
The real problems started after that!
The phone got restarted and I had to input the Language settings and all, and suddenly all these app force closing windows started to pop-up. I tried closing one by one but it didn't stop and started to shut down the system on its own.
The same thing repeats whenever I try to factory reset as soon as my phone boots up.
I can access the FastBoot mode, so I tried unlocking Bootloader, but I am getting the error, "FAILED (remote: oem unlock is not allowed)
I also have already tried MiFlashTool, MiUnlock, going to EDL mode etc. Please do help!
That force closing and freezing sounds to me like bad memory chip, so it needs to be replaced, but I am not 100% sure...Hopefully someone who knows more than me will help you out.
Incompatible themes might causing the UI like the settings to crash. So uninstall the themes/substratum. No idea on what is causing your other problems.
(Moved from general discussion)
Hey all,
I've run into a bit of a pickle..
I replaced the screen on my S8 (SM-G950U) and after booting, it immediately gives 'System UI isn't responding' and/or 'Process system isn't responding'.
Shortly after (1-3 minutes) the phone will reboot. The errors may appear 1-2 more times before rebooting.
A bit of info:
Model: SM-G950U
OS: G950USQU4CRE9
Steps taken:
Clearing cache does nothing.
Factory reset via recovery mode has no change.
Flashing stock ROM (same version) with ODIN does nothing either.
Before restoring I was able to go in and see the RAM was reporting what I assume is normal (~30% usage)
Also the front camera was no longer working, but I've replaced that as well and haven't had the phone on for long enough to get through the initial setup to test.
Anyone have a potential solution / suggestion? Any and all help is appreciated. Thanks!
Edit:
It might also be worth noting that the shutdowns only happen after booting. There's no issue when entering recovery / download mode.
Havr you tried safe mode?
I know this is an old thread but hoping to get some guidance. I am facing the exact same issue on my at&t s8+ snapdragon as mentioned above. The device is unrooted and was with stock oreo rom. suddenly started showing either "system iu isn't responding" or "process system isn't responding". Later the device started hanging and kept restarting. It restarts from samsung logo instead of the device model name unless force restarted. This cycle keeps happening. I am able to access download mode and recovery without any problem. recovery initially shows "installing update" followed by "no command" but then works normally. The device doesn't power off even from recovery, it keeps rebooting. I have tried (1) cache wipe (2) factory reset from recovery (3) safe mode (4) installed stock rom without problem (5) installed latest stock s8+ unlocked xas pie rom without problem (6) installed latest stock s8+ sprint version pie rom without problem but i am unable to even end the initial device setup as the device keeps hanging with these errors and restarts. Any ideas would be appreciated.