[Q] remote access - Galaxy S 4 Q&A, Help & Troubleshooting

Hello all. Sorry upfront if this has already been addressed, but i could not find it using search feature.
My digitizer has cracked on the S4 on ATT and i am sending it back to samsung for repair. My problem is 1st off i dont want to loose any information/pictures. and 2nd its rooted and running some custom mods.
I would like to try and make a backup onto my 32gb sd card already in the phone but i cannot see or use the screen. it is completely unresponsive.
Is there software that will allow me to connect with usb to see what is trying to display on the screen and allow me to interact via mouse?
the other problem is as with allshare it has to be "turned on" on the phone. i dont have that option.
If anyone knows of a way, please let me know.
Thanks

Use adb to backup the device (boot into your custom recovery)
Then use Odin to flash stock rom and stock recovery
You could send it back like that but
I'd want to run triangle away on it 1st and as u have no screen I don't see it working, unless u figure out what buttons to press to get the ROM past startup and change dev options input them via adb but its a lot of hope n pray
Or just get your self a new screen, s4 is designed to easily swap parts. I'm sure you can just pull the screen out using a suction cup
Sent from my GT-I9505 using xda app-developers app

JustSueMe said:
Use adb to backup the device (boot into your custom recovery)
Then use Odin to flash stock rom and stock recovery
You could send it back like that but
I'd want to run triangle away on it 1st and as u have no screen I don't see it working, unless u figure out what buttons to press to get the ROM past startup and change dev options input them via adb but its a lot of hope n pray
Or just get your self a new screen, s4 is designed to easily swap parts. I'm sure you can just pull the screen out using a suction cup
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Thanks i ended up just sending it in. they said if theres no sign of damage caused by neglect/miscare they will replace it. if there is any dents or dings that they think caused the screen to crack they will charge 200$.
The way i see changing myself is that the replacement is most likely not an actual samsung part and the cheapest i could find was 170ish. so for 30$ extra they replace with their part and they paid for the ups shipping. we will see how it goes!

Related

Vibrant USB Connection Issue

Hello XDA Community!
I made a post about this issue before, but have more details so hopefully someone can help me figure out this issue.
My phone even when unplugged from my PC continuously says USB Connected/ USB Debugging in the notification menu.
Also, when I try and reboot the phone, instead of booting even to the Vibrant logo screen, the loading circle continuously blinks on and off, without actually booting.
As I type this, I am not holding down the power button, and the loading circle is blinking on and off by itself....
I used to be able to turn the phone on into recovery mode in the past, but now when I try to reboot into recovery I get a big yellow picture that says "Downloading"
The only way the phone will turn on is if it is plugged in.
I am fairly certain that this reboot issue and the USB issue are correlated in some way.
Did anyone else have this issue with their phones? And if so, how did you solve it?
Another thing I have just discovered...
When the phone is on and idle, the USB Connection notification will constantly blink on and off, which is why I think the phone would do the same when trying to power on!
Is this a hardware issue or a software issue?
I have not flashed anything in a very long time before this issue started happening so I believe a restore is unnecessary .
Someone please help me! This is very annoying, not only do I have NO notification bar because of the constant USB Connection notification turning on and off, I cannot turn on my phone at all unless it is plugged in!
ACK!
Take it back
I carry the insurance, so personally if this was happening to me I would not even mess with it. It sounds like you have a genuine problem with the phone and it needs to be replaced.
If it is possible to do try a nandroid backup of your phone to make getting back to where you are on your new device easier. Then take your phone back to stock with the recovery image here -->
http://forum.xda-developers.com/showthread.php?t=734475 (Thank you justanothercrowd)
One you have a stock device see if you are still having the issue. If you are take it back as defective. Even if you don't have the insurance, that sounds like a factory defect and should be covered by the factory warranty. The insurance just makes the process easier and makes sure they just give you a swap out at the store rather than having to wait for repairs. It also covers things the warranty does not, such as screen breakage - which is the specific reason I carry the insurance.
Ah crap wish I had insurance.... Do I have to do that whole odin procedure or is there a one click un root procedure as well?
Sent from my SGH-T959 using XDA App
Nevermind i just read through that link you posted. So when i go to a t mobile store do i have to unroot or can i just hide my root applications until i get a new phone?
Sent from my SGH-T959 using XDA App
I actually have not had reason to go back to stock, or even use odin yet at this point. My only roms were .zip files that I flashed via clockwork recovery.
I would say that your best best it to just follow the instructions on justanothercrowd's thread very carefully and deliberately. You are already having issues with reboots and your USB port, so this is not the time to deviate into experiments.
So to cut you off and just answer you next three questions:
Q) Can I just . . .
A) No! Just follow the directions exactly.
Q) But can I . . .
A) No! Just follow the directions exactly.
Q) Do I have to . . .
A) Hey look, Just follow the damn directions exactly!
Sorry, I can't help much beyond that. You chose to modify your phone and risk that you would not have issues, just like the rest of us here. In your case you did have issues. Now you have to get it back to stock so they don't have any reason to claim you caused this or that your warranty is void. I hope all goes well and it works out for you. Let as know and keep us posted. Good luck.
Lo N Slo said:
Nevermind i just read through that link you posted. So when i go to a t mobile store do i have to unroot or can i just hide my root applications until i get a new phone?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
We must have been typing at the same time LOL.
There is a thread on unrooting, and basically it is just deleting a few things. After doing this you should not have any non-stock applications on the phone and there would be no reason to think it was rooted unless they went digging on the file system. Personally, I would delete those telltale files just in case, it looks a little suspicious to bring in a phone that looks like it has not been used since you bought it, but they have no proof you did anything and you can claim that you first did a factory reset to see if it would fix the problem.
Just want to keep this thread going, as I am having the exact same issue as the OP as of today. It happened out of the blue, and I haven't flashed anything new to my phone since JI6 was released, other than that, it's just a stock, rooted phone.
Hoping someone has an idea, but I will likely get it replaced under warranty, since the GPS has never worked either.
damnit damnit damnit I really wish I had warranty.
Random question about clockword mod recoveries.
If I were to do a backup right now, and save that file to my computer, could I restore that file later on a different phone after I root my replacement?
I don't have that many mods flashed, and I know all of the apps can be synced, but still it would be sooo convenient .
I believe that is how it works, so yes. It should be no different then when you clone a hard drive to put the image on multiple computers for easy distribution.
It is (just like the cloning metaphor) hardware specific. Just like I could not purchase a upgrade computer and expect a cloned image to work, don't expect to create a Vibrant backup and restore it on a Captivate.
That said, you should be able to restore your backup to new (identical) hardware.
By the way, what is the warranty on these? I thought it was a year for defects. I didn't think the Vibrant had been around long enough yet for anyone to be off warranty.
it should be a year, but there was also the option for a purchased warranty. I did not purchase a warranty, so I should be good on just my manufacturer's defect warranty
Being discussed here:
http://forum.xda-developers.com/showthread.php?t=817643

[Q] Upgrading from CM6 to CM7 w/o a functioning power button

Hi,
A couple of months ago my power button completely stopped working on my Nexus One. After a bit of googling I saw this was a common problem for some users.
I worked around this problem by using the Trackball Wake feature in CM6 and when I actually need to turn on the device I use the "battery in & out while plugged in" hack.
I want to upgrade to CM7 and as usual I'll have to do a complete wipe. This will cause the "trackball wake" feature to go back to default which as I recall is off.
I'm also worried about various problems during the install that would require me to boot back into the bootloader which is impossible w/o a power button...
Any suggestions?
(Except "get a new phone". I'm in Israel and new phones here ain't cheap. a Nexus S for instance costs about 1000$ off contract.)
Thanks.
1) Buy a new power button board from eBay and fix the phone / give the phone to someone to fix.
2) Talk to HTC customer service in US (or where you bought the Nexus - I guess from Google?), open a ticket, ask for replacement phone, open account in advance on www.usaddress.com or such, give them the usaddress account address, send them the phone marked with your ticket number and S/N, document yourself sending the phone, wait till you get the phone by mail.
There is nothing much you can do. If you get your ROM to crash before ADB daemon starts running, you won't be able to get to recovery - and bootloader won't help you.
P.S. Don't upgrade to CM7 just yet. It's not nearly stable enough, and it causes most launchers to crawl.
There is a button to reboot into recovery directly on cm6
Booker-T said:
There is a button to reboot into recovery directly on cm6
Click to expand...
Click to collapse
He's talking about a case of FAILED installation.
I don't see how you can't do it, but in a very rare case, yes it could end up bad.
Just make sure you check md5, and most people have upgrade w/o wiping anything at all. Even if you do wipe it, just flash everything and the first time that you boot up, go straight to enable trackball wake.
You can get into fastboot no problem, and from fastboot you can boot into recovery:
fastboot boot recovery.img
(or whatever your recover file is named)
Sent from my Nexus One using XDA App
Yes, if he's fastboot-oem-unlocked, then it's a possibility.
Thanks a lot!
Fixing the power button is too much messing with hardware for me, and fixing it costs about 80$..
What I'm basically getting is that in the ****ti case I do have some error during installation I'm screwed but that it's a rare situation...
Would you risk it?
I'm seriously considering selling it (2nd hand hi-end phones go for about 400$ in Israel since buying a new one is much more expensive due to taxes) and having someone from my work bring me a new Nexus S (I work in a startup that also has an office in NY)
BTW, I called HTC regarding this problem and they've said that rooting / installing custom ROMs voided the warranty... Is that not the case?
Thanks.
If you ask me - CM7 is nowhere near completion state, and I kinda regret moving to it. Mostly because of launchers that don't support Gingerbread yet (both ADW and LauncherPro lag like hell with 7 screens), because of wonkiness (can be cured with Dewonkifier app, but still annoying), and because I need to compile it myself to get battery percentage. If you use GO Launcher or don't use many screens, don't mind installing Dewonkifier, and don't mind not having battery percentage - you can install it.
Read multiple threads about warranty on XDA. I've recently got my friend's phone exchanged, in exactly the same setup as you have (office in US).
You shouldn't need a power button using Clockwork recovery. Best method is to install Rom Manager. It will install the latest Clockwork 3.0.0.5 and allow you to download CM7 stable as well as GAPPS.
It is pretty fool-proof.
Later versions of Clockwork only use the trackball for selecting and use the back button; I think you can also use VOL+/- to go back also.
If you want to be safe, download several roms to your SD card. Perhaps CM6, CM7, and whatever else. That way if one rom fails, you have another option.
Clockwork also has the options to mount the SD card directly from the recovery menu, so you have the option of downloading roms on your PC and transfer them over to the phone.

[Q] Smashed my Screen, need to get data off - Help!

Absolute disaster this evening, dropped my nexus 4 and smashed the screen. Now i cant use it and cant connect via usb because there is a pin code.
Is there anyway i can connect the phone to my laptop and remote control my phone so i can unlock my phone, do a titanium backup etc? My phone is rooted
Thanks!!
did you have developer mode on? and clockworkmod recovery?
Are you able to reboot into a custom recovery? If so, you might be able to operate the custom recovery using only hardware keys (power, vol +/-) and make a nandroid, then use adb to pull the backup onto your computer. How broken is your screen? Is it just non-responsive to touch or has it gone completely blank?
Do you have a custom recovery on it?
If you do you might be able to make a nandroid backup and pull the backup with adb.
Yes im able to get into recovery, and i have clockwork recovery installed. Developer mode was also on. Doing a nandroid now as i type this but im not sure how i would get the data off to my PC? I have used adb before im just not sure of the commands id need to mount the storage area.
As well of this, which would also be cool is if there is anyway i can get a remote session so to speak of my phone to my laptop so i can control it and use my phone via my pc. Then i could run a titanium backup, and use those backup files to restore to my galaxy nexus backup phone... as a wait for a new nexus 4 is going to be a long one...not to mention if i go via insurance. :/
How did u drop it ? No case ? Bumper ?
Can you put some pictures '?
sorry 4 u bro !
n/m
Ro0tMan said:
How did u drop it ? No case ? Bumper ?
Can you put some pictures '?
sorry 4 u bro !
Click to expand...
Click to collapse
Im sorry for myself! I had a flip case thing on but the case was open if you like (from cover folded behind back) i was jogging and i dropped it and it hit the floor and slid along about 5 meter. I done it properly i can tell you that much.
Damage - https://docs.google.com/open?id=0B1n_hHrOJqONa283WHE0S3pnRWs
Is the the screen just non responsive then?
msn.debord said:
Is the the screen just non responsive then?
Click to expand...
Click to collapse
Yeah, completely. The side of the phone is dented too, and the bottom. Hardware buttons obviously work fine though
sgauntlett23 said:
Im sorry for myself! I had a flip case thing on but the case was open if you like (from cover folded behind back) i was jogging and i dropped it and it hit the floor and slid along about 5 meter. I done it properly i can tell you that much.
Damage - https://docs.google.com/open?id=0B1n_hHrOJqONa283WHE0S3pnRWs
Click to expand...
Click to collapse
Talk with LG/Google - Support ..see what they can say you ...
Anyway , are some stores on internet where you can buy the screen but it`s not cheep
Be more carefoul next time !
Boot into recovery and connect to your computer.
Using adb type:
adb pull /sdcard/ /nameoffolder/
That will pull the contents from your sdcard to a folder on your computer
Thanks guys, managed to get my data off now. Must say Android Commander is pretty good too. I was able to use it to enter my pin code and gain access also1

What to do when taking phone in for swap?

My S4 got REALLY hot today, and I turned it off for a wihle.
When I turned it back on, the screen is messed up. It comes on a shade of green with lots of lines. It makes it all but impossible to read anything on the screen.
Looks like I have to return it to get a swap.
Whats the best way to remove the root and anything that shows the phone was rooted... and return it to all stock...??
Since it's a hardware problem, I'd doubt they'd care whether it's rooted or not. Return it and you should be fine
Sent from my Samsung Galaxy S4 (SGH-i337) via Tapatalk 4
If you get an exchange, it would be a good idea for you to do some research and reading before you root the next phone so you will have the information you need in case something else happens to the next one. Good luck.
I hate that I may get an MF3, as Im on AMDL now.
Im not sure where you are going with your post, its not a rooting problem, Ive had it rooted from day one.
The ATT service center has one in stock, they said they have to refresh the software before giving me a replacement....... If I can get to triangle away Im going to try to reset the counter, and try to wipe and try to get the software back to factory.
I think I can get to download mode so I can get to odin...........
I let the phone sit (battery out) for a while and the screen came back to life. I thought everything was fine until I noticed when I plugged it into power it showed charging and beeped, then stopped charging, and then returned to charging again.
I plugged it into a computer and got a warning about a power surge on the usb port and the phone isnt recognized by the computer.
If its not back to normal in the AM, Im going to take it to the service center (after I remove my apps and hopefully restore root)
Check the port on your phone for a bent pin.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Nothing bent. Used an otoscope to get a good view~
Try a different charge cable?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Got the warranty exchange and yes, it is MF3
Had to send it back rooted with TWRP installed.
If they just hook it to a computer, then they will not be able to talk to the phone, lets hope thats all they do.
If they boot to the recovery screen they will see TWRP.
Im hoping they are just looking at them, seeing no visible damage and shipping them to Samsung for refurbishment..........

Data recovery

So I broke my S4. Now the screen has a big crack and the display is shot. Once in a while it flickers just enough to see my wallpaper is still set how I had it so I'm assuming everything else is working. My question is how would I copy over the data (contacts, messages, etc) with the screen in this condition? I figure it must be simple and right under my nose since I haven't figured it out yet. I appreciate any help given.
I've tried to do this but am getting nowhere. There's no option I can find that doesn't require the display to work. Not to mention the PIN to get in from lock screen. I don't know. I guess I'm out of luck.
Is it not worth it to you to replace the screen?
I can't afford to and I have an s5 active now that I'm begrudgingly paying $33 a month for.
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
Afaik a new screen is your only real option. Maybe someone with more experience can tell you how to adb into the phone without unlocking it but I don't know if you can issue the unlock pin or password with adb. The trick, I would think, would be to get the drives to mount. Maybe if you drop into recovery mode using the button combo there might be a way to adb into the phone. Personally I think your stuck until you get a new screen. I'm assuming you haven't backed up any of your info. Your contacts will transfer over but without a backup you may just have to do without. In the future, I know this doesn't help but I had this happen with a really old htc, try using box. You get 50 Gb of data so there is just plenty of room to keep backups. I use tasker to automatically backup my important stuff to box. I hope you get better help than what I'm giving you.
If you used Kies would need your pin? This won't work I just looked it up.
Perhaps you could try this http://www.amazon.com/gp/aw/d/B009QW3TBK/ref=aw_d_dsc_wireless
HDMI out and USB ports for keyboard and mouse to enter your pin. [emoji41]
You should be able to get into recovery mode and access data via adb from there.
Kids may work as well if u haven't tried that try it first.
Sent from my SGH-I337M using XDA Free mobile app
Wouldn't kies request the unlock PIN? And how would I get into recovery without the display? I appreciate all the help.
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app

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