N4 display OFF while the phone is on. - Nexus 4 Q&A, Help & Troubleshooting

Ok people, i'm trying to explain.
Last friday i was on track doing my weekly jogging session, with my n4 in the armband.
Actually on: data, bluetooth (connected with the polar hearthrate trasmitter), gps, runtastic pro, and this time for the first time Google Play Music streaming my collection.
After about 3,5Km, I tried to switch on the display to read an sms, but nothing, it didn't switch on.I haven't payed attention 'cause sometimes it tooks a while to go on, and everything was working fine (i mean music, runtastic and so on).
at the end of the session, the same, everything was fine, except the display, BLACK.
And that's my problem now.
My phone works, even the touch works (i can use it,feeling the onscreen vibrations), but no display,no way.
I did 5 forced reboots, but nothing.
I would like to ask you if could be something other than the display or I've to change it.
No rma, even if it has US warranty, actually i'm in Italy.
Thanks for your answers.

Can you see anything in the bootloader or recovery?

Nigeldg said:
Can you see anything in the bootloader or recovery?
Click to expand...
Click to collapse
Nope, always off, i cannot see anything!

thats called sod, sleep of death. phone is on, but the display wont turn on. its not as common as it was for android 4.2-4.2.1, but still happen. do you undervolt? can you boot into the bootloader/recovery?

simms22 said:
thats called sod, sleep of death. phone is on, but the display wont turn on. its not as common as it was for android 4.2-4.2.1, but still happen. do you undervolt? can you boot into the bootloader/recovery?
Click to expand...
Click to collapse
Stock ROM, only root.As I wrote in prec. post, display is always OFF, also when booting.so I suppose it could be a display issue, but i want to have some confirms

madkoe said:
Stock ROM, only root.As I wrote in prec. post, display is always OFF, also when booting.so I suppose it could be a display issue, but i want to have some confirms
Click to expand...
Click to collapse
if the display is off while booting, its not sod, and probably a hardware issue. did you drop it? could it have gotten wet from excessive sweat or something?

simms22 said:
if the display is off while booting, its not sod, and probably a hardware issue. did you drop it? could it have gotten wet from wxcessove sweat or something?
Click to expand...
Click to collapse
I was thinking sweat as well. If nothing comes up even in bootloader I think it must be a hardware issue of some sort.

Nigeldg said:
I was thinking sweat as well. If nothing comes up even in bootloader I think it must be a hardware issue of some sort.
Click to expand...
Click to collapse
i think so too.. either something got wet, or got knocked loose.

simms22 said:
i think so too.. either something got wet, or got knocked loose.
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Click to collapse
yes.I'm gonna try to change the display... crossing fingers

madkoe said:
yes.I'm gonna try to change the display... crossing fingers
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Click to collapse
fingers crossed!
it might be something as simple as a loose wire too.

simms22 said:
fingers crossed!
it might be something as simple as a loose wire too.
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Click to collapse
i've already opened it.everything seems fine :|

madkoe said:
i've already opened it.everything seems fine :|
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Click to collapse
then could be the screen itself.

simms22 said:
then could be the screen itself.
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Click to collapse
I hope so...

Related

Next update?

So when do people think the next update will be on the N1?
ma2k5 said:
So when do people think the next update will be on the N1?
Click to expand...
Click to collapse
When its ready.
Diceman4 said:
When its ready.
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Click to collapse
absolutely spot on!!
Its been quite some time since the leak
_-..zKiLLA..-_ said:
Its been quite some time since the leak
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Click to collapse
leak?
I hope the new updatee fixes the non us navigation licensing and picasa sync amongst other things
Well im assuming hes talking about this recent update ERE36B. Cause im not sure if OP has rooted. hmmm
I am more concern about the touch screen problem. Not the Multitouch one, but the one about the touch screen goes crazzzy (seriously a phone that is operate completely by touch screen and the touch screen is not reliable??? what the heck is Google/HTC thinking?). That is the main thing that is keeping me from this phone.
NexusX said:
I am more concern about the touch screen problem. Not the Multitouch one, but the one about the touch screen goes crazzzy (seriously a phone that is operate completely by touch screen and the touch screen is not reliable??? what the heck is Google/HTC thinking?). That is the main thing that is keeping me from this phone.
Click to expand...
Click to collapse
I'd be curious to see the actual number of people suffering from this problem since so few people are complaining about it. Mine doesn't have this issue.
My screen goes crazy.
Every day or so ill turn the phone on where the top half of the screen wil be fine, but the bottom half will be out of calibration by about an inch. I'll feel the vibrate from the Buttons at the bottom when im clearly about an inch about them. Reboot fixes
cymru said:
My screen goes crazy.
Every day or so ill turn the phone on where the top half of the screen wil be fine, but the bottom half will be out of calibration by about an inch. I'll feel the vibrate from the Buttons at the bottom when im clearly about an inch about them. Reboot fixes
Click to expand...
Click to collapse
i must be one of the few people who are lucky as well. I don't have the screen calibration error. Every blue moon the wrong spot will light up but i just have to press it again, no need to exit out of app or reset. I've only had my n1 for a 1 1/2 months, i was not one of the early adopters, if that means anything.
Also, no screen calibration issues. Hope the new OTA opens up the rest of the N1 Ram!
j.bruha said:
I'd be curious to see the actual number of people suffering from this problem since so few people are complaining about it. Mine doesn't have this issue.
Click to expand...
Click to collapse
+1 neither does mine
j.bruha said:
I'd be curious to see the actual number of people suffering from this problem since so few people are complaining about it. Mine doesn't have this issue.
Click to expand...
Click to collapse
I have two N1s here and no screen issues.
Get your palms off the side of the screen and it'll work fine.
cymru said:
My screen goes crazy.
Every day or so ill turn the phone on where the top half of the screen wil be fine, but the bottom half will be out of calibration by about an inch. I'll feel the vibrate from the Buttons at the bottom when im clearly about an inch about them. Reboot fixes
Click to expand...
Click to collapse
The only screen issue I have is when I am using the phone via BlueTooth and need to Mute the phone.. when I hit the Mute button, it presses the 0 button instead. I just have to hit power to turn off the screen for a few seconds and turn it on and it works as expected again.
j.bruha said:
I'd be curious to see the actual number of people suffering from this problem since so few people are complaining about it. Mine doesn't have this issue.
Click to expand...
Click to collapse
Look like my comment fired up a storm. According to Google help forum, there are about 2000 posts, some are just back and fore, but even then it still come to a sizable #, most of them done like 4 -5 exchanges and still have the problem. I have 1 more month until I pull a trigger on this phone, hoping to see improvement.
NexusX said:
Look like my comment fired up a storm. According to Google help forum, there are about 2000 posts, some are just back and fore, but even then it still come to a sizable #, most of them done like 4 -5 exchanges and still have the problem. I have 1 more month until I pull a trigger on this phone, hoping to see improvement.
Click to expand...
Click to collapse
All of these users must have magnetic personalities lol
I have issues with touchscreen stuff all the time. When I type fast I'll get all kinds of errors... I also have the issue when sometimes no matter where I click on the screen it only hits the home button... I really hope this gets cleared up.
Well I must have very bad luck because this is my second N1 with the problem.Return the first one 00 because the screen craziness and receive a new one 01 (different badge) and also has the problem.But I'm keeping this one,anyway is rooted already and notices is better way better,but the problem still here,but just ,put it to sleep and wake-up and fix it.I don't know the cause of this if software or hardware but definitely not everybody has it.I downloaded a drawing app from the market and I can see that when the problem I touch someplace near the middle of the screen and it recognized the touch as a straight line all the way to the bottom.
spidermonkeyrob said:
Get your palms off the side of the screen and it'll work fine.
Click to expand...
Click to collapse
And I always make sure I'm not making contact with the screen with the palm or anything else.

Calibration Issue

This is to get an idea about Touchscreen calibration issue with nexus one. I am trying to figure out if those of us who have faced this problem need to get replacement or just wait for software update.
Calibration of the battery or the touchscreen?... Very vague post... Give us the issues.
Paul22000 said:
Calibration of the battery or the touchscreen?... Very vague post... Give us the issues.
Click to expand...
Click to collapse
Touch Screen calibration. The lower 3/4 part of the screen starts acting crazy and registers touch below what you are touching. Needs a soft-reset; solves the issue temporarily.
Used to experience them semi-regularly. Seldom after switching to custom ROMs; both Cyanogen's and Modaco's Desire seem to have lessened the problem somewhat, though I can't imagine why as I don't think either developer poked around with the drivers or anything. And since I've been on custom ROMs for quite a while now, I'm certain it's not a placebo effect. I simply very rarely experience the problem anymore.
I too rarely experience this anymore after switching to Desire.
Also, soft-reset is not necessary. Turn the screen off for 3 seconds.
Damn it. It happen to me today again. I was browsing my email with one finger on the screen in the middle flipping through. Then all of sudden the phone kept vibrating as if I was touching the icons below. Then the search box pop up, a voice search came up and a task screen as if pressed those buttons!! I should have recorded it. Anyway I put the phone to sleep and wake it again and all is well for now. Anyone think this is a hardware problem???
never have had this happen, only thing i have noticed is when another part of my hand is touching the edge of the screen..
I talked with Google customer service today. She acknowledged that it is fairly common issue and insisted that it is not a hardware issue and even her phone has the same behavior. Whatever it is, they will cover it under warranty. So, i will wait for a month and if problem is unsolved, I will ask for replacement.
malicious85 said:
never have had this happen, only thing i have noticed is when another part of my hand is touching the edge of the screen..
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Click to collapse
Same here. Learned to hold my phone more effectively.
uberingram said:
Same here. Learned to hold my phone more effectively.
Click to expand...
Click to collapse
My other hand is not even on the phone. I'm only using one finger!
The ONLY calibration issue I have seen is when I am on my BT Hands free in the truck and go to hit the Mute button, it registers and presses the 0 (zero) key instead.
Hitting power (to turn off the screen) and turning it back on again (after a 2-3 second pause) fixes it...
Annoying, but not unusable...
Talderon said:
The ONLY calibration issue I have seen is when I am on my BT Hands free in the truck and go to hit the Mute button, it registers and presses the 0 (zero) key instead.
Hitting power (to turn off the screen) and turning it back on again (after a 2-3 second pause) fixes it...
Annoying, but not unusable...
Click to expand...
Click to collapse
yow you make it seem natural for a phone that cost 500+!!
ram130 said:
yow you make it seem natural for a phone that cost 500+!!
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Click to collapse
Eh? This makes no sense...
My point was, I am having calibration issues. I stated my case, stated my opinion and moved on. Responses like these are useless and need to be purged.
Talderon said:
Eh? This makes no sense...
My point was, I am having calibration issues. I stated my case, stated my opinion and moved on. Responses like these are useless and need to be purged.
Click to expand...
Click to collapse
As in you take it simple. You spent money on the phone and it has problems like those, you making seem normal for a phone that cost 500 plus. Almost like your giving permission to other manufactures that says its okay to have these problems.
ram130 said:
As in you take it simple. You spent money on the phone and it has problems like those, you making seem normal for a phone that cost 500 plus. Almost like your giving permission to other manufactures that says its okay to have these problems.
Click to expand...
Click to collapse
I don't see why being $500+ should matter. FYI, the price range this handset falls into is the typical, NORMAL price being not subsidized to a network.
erikku said:
I don't see why being $500+ should matter. FYI, the price range this handset falls into is the typical, NORMAL price being not subsidized to a network.
Click to expand...
Click to collapse
Kool then. Lets just hope this is a software issue. Because of Google silence on the matter, I cannot decide whether or not to return or swap the phone. Mainly because I don't know for a fact if its software and my 14days ends this Thursday
Maybe its a app installed causing the issue...
maybe its a design issue, arn't the antennas down in that part of the phone? If it happens with the desire ROMs too?
If it was easy to fix surely it would be fixed by now as its quite widely reported
scote said:
maybe its a design issue, arn't the antennas down in that part of the phone? If it happens with the desire ROMs too?
If it was easy to fix surely it would be fixed by now as its quite widely reported
Click to expand...
Click to collapse
Thats what I believed until I saw someone here said they were having touchscreen problems before but not anymore on a leak rom. So now I'm half sided in what to believe.
temperbad said:
Maybe its a app installed causing the issue...
Click to expand...
Click to collapse
Hell no.
ram130 said:
Thats what I believed until I saw someone here said they were having touchscreen problems before but not anymore on a leak rom. So now I'm half sided in what to believe.
Hell no.
Click to expand...
Click to collapse
What makes you a genius, maybe we all have a app that causes our **** to go buggy when Its open or something... could easily be the dealio.... I don't have the problem so I don't care, but I know apps can make things very buggy....
I doubt it is a app, but it could be, and others that flashed roms that don't have the problem anymore well, maybe the new rom and app aren't conflicting, just a guess....

[Q] Misbehaving N1

I got my AMOLED N1 back in Feb 2010.
Unlocked bootloader, rooted 2.2.1.
The problem which existed from day one but showing much more often these days, is that after running an app (e.g. Market) the touch screen misbehave. It either does not register the touch, or maps the touch about an inch lower from where it should be. The phone has plenty of free memory (internal).
The problem is more prominent since the 2.2.1 update (but I am not sure it's related).
Does anybody else experiencing this?
TIA
Most people!
There is no solution other than the temporary fix of turning the screen off and then on again.
OferR said:
I got my AMOLED N1 back in Feb 2010.
Unlocked bootloader, rooted 2.2.1.
The problem which existed from day one but showing much more often these days, is that after running an app (e.g. Market) the touch screen misbehave. It either does not register the touch, or maps the touch about an inch lower from where it should be. The phone has plenty of free memory (internal).
The problem is more prominent since the 2.2.1 update (but I am not sure it's related).
Does anybody else experiencing this?
TIA
Click to expand...
Click to collapse
Yes.
I'm getting really frustrated with the N1 due to the ****ty touch screen.
I had a play with my brother's Nexus S.... SO much nicer and smoother. The touchscreen on the N1 is abysmal and shocking!
I've also noticed "freezes" in the sense that the display won't come up - only the touch screen buttons light up and then slowly fade off.... only way to recover is to pull out the battery. Really annoying.
DirkGently1 said:
Most people!
There is no solution other than the temporary fix of turning the screen off and then on again.
Click to expand...
Click to collapse
Thanks DirkGently1, itay1,
Is there anything that can be done to fix this? e.g. replace a part (whether under warranty or not)?
It is actually becoming hard to even use the N1 as a phone or for text..
OferR said:
Thanks DirkGently1, itay1,
Is there anything that can be done to fix this? e.g. replace a part (whether under warranty or not)?
It is actually becoming hard to even use the N1 as a phone or for text..
Click to expand...
Click to collapse
DirkGently1 said:
...There is no solution other than the temporary fix of turning the screen off and then on again.
Click to expand...
Click to collapse
There's always the option of selling the phone while it's still worth something and buying something else!
DirkGently1 said:
There's always the option of selling the phone while it's still worth something and buying something else!
Click to expand...
Click to collapse
oh well...
It sounds like yours is worse than the normal problem. My screen will only mess up once every few days, some people have gone months, some a few times a day.
But if your phone is unusable just get it replaced under warranty.
Clarkster said:
But if your phone is unusable just get it replaced under warranty.
Click to expand...
Click to collapse
I think my phone sensed that we are talking about it. All of the sudden it behaves.
OferR said:
I think my phone sensed that we are talking about it. All of the sudden it behaves.
Click to expand...
Click to collapse
My first experience using Android was turning on my Nexus One and encountering this issue the very first time i had to use the screen! The device i have has had this problem in varying degrees since i got it. Very bad to start with, not so frequent after i sent it back for repair.
Take a look at the poll from my own thread about the issue...
http://forum.xda-developers.com/showthread.php?t=878477
Pretty commonplace problem, which along with the power buttons failing detracts from an otherwise great phone.
Blame HTC, I had this issue on my first N1 earlier last year. I would turn the screen off then turn it back on.
OferR said:
I think my phone sensed that we are talking about it. All of the sudden it behaves.
Click to expand...
Click to collapse
I find it behaves better when the screen is clean. Perhaps finger grease can confuse it... it might be *that* sensitive.
I flashed the frg83d update this morning and I've gone all day without the crazy screen thing and I'm loving it lol!
*knock on wood *
Hope it stays that way!
@DirkGently1:
I've added my vote
@itay1:
I was just about to write the same thing. It is much better after I've cleaned it (which I didn't for a while)
I am not using any screen cover. I never did. But maybe there is a cover that helps. Those of you who never suffered from this issue, do you use a screen cover/protector? which one?
Also, maybe the issue is intensified by how dry (or not) our fingers are compared to others..
@dusty-:
Do you mean frg83g? frg83d did not help my case. sorry..
Yes I meant frg83g lol

Strange screen blinking?! help please!

Got yesterday my Acer A500 and its really great.
But a few minutes ago I got a strange problem ( not rooted or flashed yet, just the normal 3.0.1 stock rom )
battery was down to 10% and then the screen started blinking ( turned off and on again and again). while this I also couldn´t use the screen everywhere.only several areas worked.
do you think that I should send it back for warranty or just wait?
help would be appreciated!thanks in advance!
didn´t remove this acer sticker and just recognized that the screen has problems that touch input doesn´t work, so removed it and it works again.tested again with the sticker -> screen blocked -> removed -> works again...lol maybe the solution.because this was like touching the screen, although the first day the sticker didn´t effect the display usage
I would say yes. To sending it back if you got it online.I drooped my very slightly same kinda thing I took it apart and was the. Monitor connector loose.my GPS radio antana was lose as well. Go figure. I put drop of silicone on the connectors to prevent them from coming loose again
now battery stats hang. it remains on a certain percentage and only after a reboot it shows the current stats...don´t know what to do...
murderdollpf said:
now battery stats hang. it remains on a certain percentage and only after a reboot it shows the current stats...don´t know what to do...
Click to expand...
Click to collapse
Did apply a screen protector that was wet application or get the unit wet in any way? If so, you may have moisture contamination in your unit.
Rob
silverball.slayer said:
If so, you may have moisture contamination in your unit.
Click to expand...
Click to collapse
I like moisture contamination on my women, not my electronics.
...wait, wrong forum.
Hell I thought you were a chick...!
shaun298 said:
Hell I thought you were a chick...!
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Click to collapse
She might still be..
<wants pictures..>
shaun298 said:
Hell I thought you were a chick...!
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Click to collapse
Off-topic, but yes, I am. I just happen to swing both ways
WereCatf said:
Off-topic, but yes, I am. I just happen to swing both ways
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Click to collapse
Whoooweee add me to the chic list moisture content.thou my hot chic only.24 faithful years bonnie and I been together. And she puts up with my tech obsession as well as two closets full of shoes.
(
Sorry Op did not mean to crash your thread. Giggles
WereCatf said:
Off-topic, but yes, I am. I just happen to swing both ways
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Click to collapse
erica_renee said:
Whoooweee add me to the chic list moisture content.thou my hot chic only.24 faithful years bonnie and I been together. And she puts up with my tech obsession as well as two closets full of shoes.
(
Sorry Op did not mean to crash your thread. Giggles
Click to expand...
Click to collapse
<Fluffbutt is officially drooling now..>
WereCatf said:
I like moisture contamination on my women, not my electronics.
Click to expand...
Click to collapse
First of all, the above statement makes me shudder.
Anyway, it really does sound the unit has moisture contamination. Not much, but enough to throw a few circuits off.
All this is waaay too funny ! I really didn't know. Damn it now I'm nearly to old to do anything about it. Back to topic, agree it may be moisture. Give it a day or two & a good charge & see what happens. If not try a reset then exchange if not working. Good luck.
the blinking issue only was once and also the battery now seems to be fine.really nice tablet though
The screen on/off problem is resolved with the OTA firmware update and the Honeycomb 3.1 update. No sense returning the Iconia because the new one will still have to wait for the updates to be pushed to the device. The problem will be resolved automatically as soon as the updates are pushed to your device.
Mandel

Lg g2 makes me cry

So I've had my phone (d803 canada telus) for 2 years and it's been fine for most of it but a few months ago it started to reboot over and over, sometimes when im using an app or sometimes just sitting there.. sometimes it reboots right away and others it takes a whole night of wait to start again. Is there a way to fix this, i have performed a factoty reset and it didng didn't fix the problem.
Weirdly for about phases of a week once in a while the problem would stop amd and id be like whoa cool but it would start again and this time it looks like its gonna stay. Please help? Called and the only thing they said i could do was "repair" it for $149 but nuh uh. I don't even know what could have changed to the phone physically because i take good care of it.
not sure if goign back to stock again a tot or kdz installation might help.?
or maybe you have hardware problem
raptorddd said:
not sure if goign back to stock again a tot or kdz installation might help.?
or maybe you have hardware problem
Click to expand...
Click to collapse
What kind of hardware malfunction could cause a phone to turn on and off 40 times a day?
Minchan_5 said:
What kind of hardware malfunction could cause a phone to turn on and off 40 times a day?
Click to expand...
Click to collapse
It could be anything. A single bad capacitor could ruin a phone. It's rare but it does happen from time to time. Like raptorddd suggested, try to tot back to stock following THIS GUIDE. Then update to th latest ota and factory reset. If that doesn't fix it then it looks like you need a new phone. Good luck.
Had this issue when my battery started dying.
Got a replacement and the problem went away
If you take the phone apart you may notice the battery could have started to swell
Minchan_5 said:
So I've had my phone (d803 canada telus) for 2 years and it's been fine for most of it but a few months ago it started to reboot over and over, sometimes when im using an app or sometimes just sitting there.. sometimes it reboots right away and others it takes a whole night of wait to start again. Is there a way to fix this, i have performed a factoty reset and it didng didn't fix the problem.
Weirdly for about phases of a week once in a while the problem would stop amd and id be like whoa cool but it would start again and this time it looks like its gonna stay. Please help? Called and the only thing they said i could do was "repair" it for $149 but nuh uh. I don't even know what could have changed to the phone physically because i take good care of it.
Click to expand...
Click to collapse
tiguy99 said:
Had this issue when my battery started dying.
Got a replacement and the problem went away
If you take the phone apart you may notice the battery could have started to swell
Click to expand...
Click to collapse
Ok so I took my phone apart and didn't notice anything that weird except that it was reeeaallyy dirty inside, dust all over the place, mainly at the bottom where the speakers are. I cleaned it mostly but I don't think that's the problem. But I looked a little closer at the battery and it doesn't seem swelled like you suggested but it had tiny dents. Would I need to get it replaced? Don't even know how this could have happened. Would pictures help or is the desc enough
Yes. It's not holding proper voltage
Minchan_5 said:
Ok so I took my phone apart and didn't notice anything that weird except that it was reeeaallyy dirty inside, dust all over the place, mainly at the bottom where the speakers are. I cleaned it mostly but I don't think that's the problem. But I looked a little closer at the battery and it doesn't seem swelled like you suggested but it had tiny dents. Would I need to get it replaced? Don't even know how this could have happened. Would pictures help or is the desc enough
Click to expand...
Click to collapse
tiguy99 said:
Yes. It's not holding proper voltage
Click to expand...
Click to collapse
I'll try a new battery then, thanks!
No prob!
Keep us posted

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