unstable wifi connection - Nexus 4 Q&A, Help & Troubleshooting

Hello,
I am experiencing very unstable wifi connection with my nexus 4 that i've received a days ago
I rooted my phone and tried this : http://forum.xda-developers.com/showthread.php?t=2300873
Well, it improved my connection speed, but it's still unstable.
What i mean by unstable is that when i am moving the phone, while streaming for example, my connection slows, or even sometimes it completely shuts down for like 10-20 seconds and comes back when i maintain the phone immobile.
i am between 3 to 5 meters away from the router
(i updated the router, and tried different channels, and encryptions )
Otherwise, my connection speed is good when the phone is immobile (between 5 mbs and 10 mbs (yes it's good for me))
thanks

Could be some sort of interference. Have you had the same issue on another WiFi? Do you have a case on your phone that might be causing an issue?
Sent from my Nexus 4 using Tapatalk 4 Beta

eqjunkie829 said:
Have you had the same issue on another WiFi?
Click to expand...
Click to collapse
I haven't tried on other wifi.
eqjunkie829 said:
Do you have a case on your phone that might be causing an issue?
Click to expand...
Click to collapse
i don't think so

Related

Loosing internet connection over wifi

hi folks,
this happens both my nexus 7 and galaxy nexus from time to time. While connected to my home wifi they will loose internet connection. They are still connected to my router as i can ping devices on the network. I have to disconnect and reconnect to get net access back again. Im using WPA2 Personal encryption on the routher with tkip/aes
Anyone else experience anything simillar? I have no issues on my work wifi.. it stays connected all the time
Cheers,
Mick
I'm curious about this too. Been having the same problem. I've tried two different routers even went back to stock. I use shout cast on winamp when I sleep. Wakes me up when the music stops.
Sent from my Nexus 7 using XDA Premium HD app
seems like there are plenty of users experiencing the same issue
http://code.google.com/p/android/issues/detail?id=35496
Its frustrating as my 7 and Galaxy Nexus are solid as a rock on wifi at work.. both experience the issues at home. I'll try boosting the power output as suggested here tonight and see how it goes
Comment 31 by lamyjeanfrancois, Aug 16, 2012
Changing home router to a wrt-based asus rt-n66u and boosting the output power to the maximum US allowed value of 100mW fixed it for me. Other devices were working fine, even lowly archos 28 mini tablets. It seems that jb is misinterpreting signal strength.
I dont want to run a static IP.
More related to the issue here:
http://code.google.com/p/android/issues/detail?id=34942
Cheers,
Mick
Some testing last night, i upped the output power on my ddwrt router - that didnt stop the issue from happening. Then i went with a static IP. This seemed more stable but i still lost connectivety at one point, only for it to return on its own - before i would have had to connect/disconnect from the access point to restore internet. More testing tonight.. its very frustrating! I dont think its a hardware issue as its happening with both the Galaxy Nexus and Nexus 7. Anyone else having simillar issues?
Same here
I Experience the same, happens almost every hour or so.
All my other wi fi devices have no problems, just nexus 7
Hehehe it seems many of us having wifi range issue. I checked my wifi signal strength thru wifi analyzer app and it seems wifi is solid if only I always have more than -40dBm strength. Which means I needed to be always closer to the router, can't make it when I'm already at my room. Quite annoying but I guess I had to send it to service center.
Tapatalked from my Ace 2
Same problem here....
Weird thing is I have 2 routers connected to each other (dhcp off on second one), having same problem on both routers. I thought it was the internet connection as my HTC Desire does the same thing.
I also tested the nexus 7 wifi with my 3g Desire via hotspot.... and no issues at all for 3 hours+.
So i'm pretty sure its not a nexus issue, unless there are some compatability issues from my nexus to the router.
Ideas anyone?
using static IP at home seems to be stable.. cant understand what different though between work and home that it works fine in the office.. must be a config parameter on my access point at home
vinny86 said:
I Experience the same, happens almost every hour or so.
All my other wi fi devices have no problems, just nexus 7
Click to expand...
Click to collapse

Nexus 4 ruins my home wi-fi !?

Every time i connect nexus 4 to my home wi-fi. Every other device gets terrible connection speed... Before nexus 4 my Nexus 7 had steady speeds up to 20mbps. With nexus 4 connected speeds go down to 5-3 mbps and even when i disconnect n4 from my home wi-fi router still acts really strange and i have to reboot it. Anybody experienced anything like that?
skyrocket727 said:
Every time i connect nexus 4 to my home wi-fi. Every other device gets terrible connection speed... Before nexus 4 my Nexus 7 had steady speeds up to 20mbps. With nexus 4 connected speeds go down to 5-3 mbps and even when i disconnect n4 from my home wi-fi router still acts really strange and i have to reboot it. Anybody experienced anything like that?
Click to expand...
Click to collapse
I have three desktop computers, an iPad, an iPod, a Roku unit, and two smartphones sharing the same wifi signal. My speeds don't seem to vary any regardless of the number of devices sharing it at any given time. I would have to call my service provider if I found myself in your situation.
Buddy3927 said:
I have three desktop computers, an iPad, an iPod, a Roku unit, and two smartphones sharing the same wifi signal. My speeds don't seem to vary any regardless of the number of devices sharing it at any given time. I would have to call my service provider if I found myself in your situation.
Click to expand...
Click to collapse
Yep, same.
To the op, I'd say either reboot the router (which you probably have done) and / or see if there's a firmware update for the router.
If no cure, call your internet provider.
Ok.. Forgot to mentioned that n4 also loses wifi connection from time to time.
Seems like im not the only one.. People post similar problems.
https://code.google.com/p/android/issues/detail?id=40065
my nexus has never dropped wifi connection to any router you may have hardware issues..
skyrocket727 said:
Ok.. Forgot to mentioned that n4 also loses wifi connection from time to time.
Seems like im not the only one.. People post similar problems.
https://code.google.com/p/android/issues/detail?id=40065
Click to expand...
Click to collapse
I have seen this before. It happens in mixed networks (old B laptop used to crash the WiFi AP when G clients were also connected).
1) Check for a firmware update to your router. This is most likely where your issue is. The router speed should drop and increase as needed, but buggy firmware may only keep in last slowest speed until a reboot.
2) Mixed encryption (WPA & WPA2) is a nightmare Force "WPA2 only with AES only" -or- "WPA only with TKIP only". Some clients may try to use WPA with AES and this was what was crashing my AP at the time.
3) If you still have issues, try using "G&N" only, or even force G only. Some older G clients don't hear N traffic, so they just transmit on top of it.
4) Last resort, look for a used router that can run DD-WRT firmware. Personally, I will never go back to OEM router firmware.
Hope this helps...
i used Wi-Fi Analyzer and it showed 2 really strong signals on the same channel.. one being mine and the other someone's else. i manually changed it from 11 to channel 5 and everything back to normal/// 20mbps just like before!
skyrocket727 said:
i used Wi-Fi Analyzer and it showed 2 really strong signals on the same channel.. one being mine and the other someone's else. i manually changed it from 11 to channel 5 and everything back to normal/// 20mbps just like before!
Click to expand...
Click to collapse
Guess your neighbour will be pleased too !:laugh:
Hi every one. I just got my N4 last week and i experiense the exact same thing!!!!
this is realy bad because every time i use the wireless network every body in the house starts complaining because my N4 shuts down all connections here.
It works alright with the main router wich is a thomson. but it fails with the other two routers (that are Belkin - N) that are only access points!
I realy want this fixed because not having internet at home is quite bad!

[Q] Wifi won't stay connected.

Is anyone else having issues with Wifi not staying connected? For example, it'll keep dropping out from my router every 3 minutes or so. When it drops out, the 3G will enable for a few seconds but then it will connect back to the router.
Is anyone else having this issue? What did you do to fix it?
Cheers
Are you rooted? Have you done any mods? Perhaps you should check the advanced settings in the WiFi option
Sent from my GT-I9505 using xda premium
Hi,
No I'm not rooted. No mods at all. 100% stock firmware. I have checked the Advanced Wifi options but can't see anything wrong.
Just to mention, I did at first think it might have been a fault with the phone so I got the phone swapped out with another brand new device however the problem still persists.
I have a similar problem on a i9505 running the latest CM 10.2 nightly.
Some 2.4GHz networks are fine, others behave as you describe.
The one 5GHz network to which I have access has recently started to misbehave; the phone connects properly and works for about 2 minutes, after which I lose all connectivity (I can't even ping the router) yet the wifi indicator remains blue. Turning wifi off and on again gives me another 2 minutes. This goes on until I give up and switch to 2.4GHz.
Of course, I have no idea what is causing this. I've tried various channels on the router, as well as rebooting it.
Does this happen to all routers (I assume you use other routers somewhere else), or it just happen to this router only? Is this case, you may want to check the router itself.
Sent from my GT-I9500 using xda app-developers app
Frequent disconnections occur on all 2.4GHz networks. As for the 5GHz, I've only got access to one router on which to test it.
Sent from my GT-I9505 using Tapatalk
I've only tested it on my router.
As I say, I thought the phone was faulty so I swapped it out but the one I swapped it out with had the exact same issue.
cined said:
Is anyone else having issues with Wifi not staying connected? For example, it'll keep dropping out from my router every 3 minutes or so. When it drops out, the 3G will enable for a few seconds but then it will connect back to the router.
Is anyone else having this issue? What did you do to fix it?
Cheers
Click to expand...
Click to collapse
I had this problem and solve it...
just dial this: *#0011#
and then press menu and choose wifi and change WIFI Power Save Mode to: OFF
notice that every time you reboot device it is back to ON
ace_of_spades021 said:
I had this problem and solve it...
just dial this: *#0011#
and then press menu and choose wifi and change WIFI Power Save Mode to: OFF
notice that every time you reboot device it is back to ON
Click to expand...
Click to collapse
A couple of things concern me about this method though. Do we know what setting that mode to OFF actually does? I've heard reports that the phone gets quite hot and battery drains.
cined said:
A couple of things concern me about this method though. Do we know what setting that mode to OFF actually does? I've heard reports that the phone gets quite hot and battery drains.
Click to expand...
Click to collapse
ok you are right... so I upgrade my modem's firmware and now every thing is good and wifi stay connected :highfive:
ace_of_spades021 said:
ok you are right... so I upgrade my modem's firmware and now every thing is good and wifi stay connected :highfive:
Click to expand...
Click to collapse
Well I've tried 2 different routers now and 2 different Mini s4's and it's still disconnecting. What router do you have?
cined said:
Well I've tried 2 different routers now and 2 different Mini s4's and it's still disconnecting. What router do you have?
Click to expand...
Click to collapse
zyxel p-660HW-T1 v3
my firmware: V3.70(BYD.6)D0_20121108 | 11/08/2012
Sent from my GT-I9505 using Tapatalk
Well I got my phone swapped out (3rd one now) and I'll see how it goes.
Ni !^^ what us Your Android version ans MoDem actually? If you have that it s probable due to that i think..
Or maybe Your are a doesntt support Very well Your fréquences for match Your mobile?
Have you try to make a Fullwipe? For put tint everything restant as when you have buy it?
You will be on a custom rom with ni mldem update i dont say but chère..
WiFi still disconnecting even on 3rd device...
Wiping /system and flashing a newer nightly fixed the 2.4 GHz problem, but 5GHz is still dodgy. It's not the (Netgear) router as I have a couple of other Cyanogenmod devices which operate without any problem.
Perhaps I should start another thread as this may well be something different from what is affecting the op's device.

Wi-Fi taking EXTREMELY long time to connect

It seems my note use quite long time (apparently 1 min) to connect to a Wi-Fi. I try several networks with the same result. My Z2 and s4 connects straight away. Anybody else have this problem?
Edit: After several tests I can say that the average connection time (from I turn wi-fi on and until connection is established) is 25 seconds!!!! My Z2 is 5 sec. and my Z2 tablet is 7 sec. What are your times?
Tested on 3 different wi-fi networks today and still all taking long time for connecting
Have not heard of this problem. Try resetting the phone and nothing is solved, then might be hardware defect. Use warranty or find a way to get a replacement would be my best guess.
I reset the phone - and I try to time how long time for connecting to the wi-fi (only have 3 wi-fi networks in range) It take 25-30 sek to connect - is this normal? Every time I turn on wi-fi the box with networks available come in.... Everybody get this?
This box I get everything I turn on wi-fi. Is this normal?
mlhdk said:
This box I get everything I turn on wi-fi. Is this normal?
Click to expand...
Click to collapse
Yes.
Sent from my SM-P600 using Tapatalk
How long time does it take for your note to get connection?
It's almost instant at home, but takes a few seconds when I'm at uni (eduroam). My S4 used to be unable to connect to eduroam during the first few attempts, so the Note 4 is a definite improvement.
Sent from my SM-P600 using Tapatalk
Is it really so hard to tell how long time your note 4 take to connect to a wi-fi........? ?
iridaki said:
It's almost instant at home, but takes a few seconds when I'm at uni (eduroam). My S4 used to be unable to connect to eduroam during the first few attempts, so the Note 4 is a definite improvement.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thanks. Is it instantly on afther you turn on wi-fi? Mine still take minimum 20 sek to connect
mlhdk said:
Thanks. Is it instantly on afther you turn on wi-fi? Mine still take minimum 20 sek to connect
Click to expand...
Click to collapse
I think it depends on the hotspot you're connecting to. It's instant at home because it's a personal network, while in a university it's a more complicated structure with thousands of users connected at the same time. So I don't think there's anything wrong with your phone, it's more the networks you're connecting to. You other phones may connect quicker due to compatibility between modem and router.
Sent from my SM-P600 using Tapatalk
iridaki said:
I think it depends on the hotspot you're connecting to. It's instant at home because it's a personal network, while in a university it's a more complicated structure with thousands of users connected at the same time. So I don't think there's anything wrong with your phone, it's more the networks you're connecting to. You other phones may connect quicker due to compatibility between modem and router.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thanks again ?
I have 3 networks at home, with 3 different routers - on all network I getting instantly connection with my other devices....... But my note seems to be very very slow. I get superb speed when I am connected - so I quess nothing wrong with the hardware..... Just Strange it takes so long time for connecting ?
mlhdk said:
Thanks again ?
I have 3 networks at home, with 3 different routers - on all network I getting instantly connection with my other devices....... But my note seems to be very very slow. I get superb speed when I am connected - so I quess nothing wrong with the hardware..... Just Strange it takes so long time for connecting ?
Click to expand...
Click to collapse
It's probably a matter of compatibility between the Note 4 modem and your router. So long as it connects and the speeds are the expected, you have nothing to worry about.
Sent from my SM-P600 using Tapatalk
Anybody else have long connection time???
I really would like some help here.... Could you please try to time the connection and post your result here.
I had something similar a few times, but a just turning off and on the router solved it.
gabrymr said:
I had something similar a few times, but a just turning off and on the router solved it.
Click to expand...
Click to collapse
Thanks - but I already tried to turn off and on the router.
After a bit more testing I found that it is actually the "start up" time for the wi-fi that's taking time - and not the connection time. If I change wi-fi network while the WiFi is on I nearly get instantly connection on all networks. So the question is if your start up time for WiFi also is 20 seconds???
I had this problem couple days ago. Restarted my phone and problem was gone.
Tried to change to a static IP Address - but nothing changes ?

Nexus Player Wifi

Hello, I own 2 nexus players, suddenly 2 days ago after working well, both started to develop slow wifi connections, streaming is nearly impossible, I downloaded a web browser for the device and opened a speed test page, the maximum speed registered is no more than 1.5 mbps while my internet connection is 10 mbps, all my other wireless devices get at least 9.8 mbps when tested the connection, strangely in the nexus playerthe speed increases a little more during the morning at the most to 3 mbps. I tried everything regarding the router, at first I used my dsl router wifi then I turned it of and started using my airport extreme, no changes in my nexus players, and getting full speed in my other devices, then I connected the nexus players to the airportextreme 5ghz wifi network, no change, I also tried to get the router closer to the nexus player, no change.
The last thing I tried is to share my mobile 4g connection to the nexus player which is about 25 mbps, I was standing next to the nexus player and the fastest speed it got was 1.5 mbps.
The problem occur in both nexus players, my other wireless devices get full wifi network speed, I dont know what else to do. Is this a common known issue?
How far away are they from the router? I have my router and NP #1 in the same room, and 5ghz signal is excellent. But the signal for NP #2 in the bedroom is lousy, so it uses the 2.4ghz band.
Maybe try using a wifi analyzer app to see what the best channels are for your router?
The router is at the most 15 feet from the nexus player. The strange thing is that both worked fine for about 3 months and suddenly at the same time they presented this problem. Could it maybe a firmware update? Mmmm When I shared my 4g connection I was three feet from the nexus player, I have no further ideas of what could be the problem. Neither google nor asus have responded my emails.
Nephilim3883 said:
How far away are they from the router? I have my router and NP #1 in the same room, and 5ghz signal is excellent. But the signal for NP #2 in the bedroom is lousy, so it uses the 2.4ghz band.
Maybe try using a wifi analyzer app to see what the best channels are for your router?
Click to expand...
Click to collapse
same problem
Exactly the same problem I have. It started today. I have even performed factory reset but without any help. It runs 6.0 software but until today everything works fine. My internet connection is 40/20 mb/s and all other devices works just fine.Anyone knows what can be?
dare2812 said:
Exactly the same problem I have. It started today. I have even performed factory reset but without any help. It runs 6.0 software but until today everything works fine. My internet connection is 40/20 mb/s and all other devices works just fine.Anyone knows what can be?
Click to expand...
Click to collapse
most likely a driver incompatibility issue that came with the latest update.
I assume this to be the case since I used to have wifi problems with the Nexus player in the past, which used to disconnect from my wifi sometimes, especially with my 5GHz wifi, to which it never managed to stay connected more than a few days in a row. And all of those problems are gone after the new update. So I assume that the changes fixed things for some people (like me) and broke things for others (like you). My speed from the Nexus Player is blazing fast as well, it maxes out my connection when performing a speed test.
Haggster66 said:
most likely a driver incompatibility issue that came with the latest update.
I assume this to be the case since I used to have wifi problems with the Nexus player in the past, which used to disconnect from my wifi sometimes, especially with my 5GHz wifi, to which it never managed to stay connected more than a few days in a row. And all of those problems are gone after the new update. So I assume that the changes fixed things for some people (like me) and broke things for others (like you). My speed from the Nexus Player is blazing fast as well, it maxes out my connection when performing a speed test.
Click to expand...
Click to collapse
Thanks for reply.
If it is happend right after I have updated to 6.0 I will understand but three weeks later....
Somewhere I read that NP can be connected with wlan cabel using wlan adapter.If is it possible do you think it will solve the problem?
dare2812 said:
Thanks for reply.
If it is happend right after I have updated to 6.0 I will understand but three weeks later....
Somewhere I read that NP can be connected with wlan cabel using wlan adapter.If is it possible do you think it will solve the problem?
Click to expand...
Click to collapse
It should solve the problem. Also I've heard wlan cables come cheap these days on ebay.
Maybe a neighbor is now using a bad channel. See adjacent channel interference and co-channel interference.
Hi @mladost13, did you solved the slow wifi issue on Marshmallow?
goose2600 said:
Hi @mladost13, did you solved the slow wifi issue on Marshmallow?
Click to expand...
Click to collapse
Apparently my dsl modem blacklisted both nexus players, i don't know why, so the bandwidth for the two devices was limited. What i did was to reset the modem, problem solved temporarily, I already had to reseted it twice, as it blacklisted the np again. After doing that the speed in my nexus players is back to nearly 10 mbps again.
mladost13 said:
Apparently my dsl modem blacklisted both nexus players, i don't know why, so the bandwidth for the two devices was limited. What i did was to reset the modem, problem solved temporarily, I already had to reseted it twice, as it blacklisted the np again. After doing that the speed in my nexus players is back to nearly 10 mbps again.
Click to expand...
Click to collapse
Tanks! I deleted Nexus Player from wifi devices list (in router network manager) and bandwith comes back!

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