Defective screen? - Nexus 4 Q&A, Help & Troubleshooting

For some reason now when I ran the screen test on the grey background I see two vertical lines. A light dark one on my left side and a light whitish one on the right side. I never had this before when I got the device. I did lots of searching and research and some people said it disappears by itself ... Can someone confirm this to be true cause I don't really want to RMA. I also notice that the lines get lighter as the phone cools down too.

teambestyrandy said:
For some reason now when I ran the screen test on the grey background I see two vertical lines. A light dark one on my left side and a light whitish one on the right side. I never had this before when I got the device. I did lots of searching and research and some people said it disappears by itself ... Can someone confirm this to be true cause I don't really want to RMA. I also notice that the lines get lighter as the phone cools down too.
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My Nexus 4 here problem, left side on screen show black/white thin line 3-4cm.

Update*
Okay so the darker line went away after my device was cooler and idle for a couple of hours but it comes back once the phone is heated slightly. Does anyone know if its the glue adhesive or just a defect?
Sent from my Nexus 4 using Tapatalk 4 Beta

Related

Blank spots on screen

I was wondering if anyone else was seeing blank splotches on their screen when u view ur gs3 in a dark room with a black background (used a screen test app)? I read that it was normal for amoled screens to have this
Sent from my SCH-I535 using xda app-developers app
YES. What the hell are those? I'm in a dark basement with the brightness all the way down an can see black spots in several parts of the screen when viewing on a dark background. This isn't normal, right?
There are other threads about this... and yes they are normal on amoled screens. I found mine yesterday i have a few small ones and one the size of pencil eraser. Just get use to it. The odds of you getting a replacement without any is very slim.
Yeah I just read other threads about it. It's only visible in specific conditions so 99% of the time I won't even notice them.
So that's an actual part of the screen? I always assumed that was some internal part that was somehow inexplicably noticable when the screen was dark. I have one about 60% down from the top of the screen. Weird, but it's not a big deal really.
seoulstyle said:
So that's an actual part of the screen? I always assumed that was some internal part that was somehow inexplicably noticable when the screen was dark. I have one about 60% down from the top of the screen. Weird, but it's not a big deal really.
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It might be an ink blob or glue.
I found a few small ones yesterday. Not a big deal as I wouldn't have noticed it if I weren't looking for then in the dark. I'm definitely not returning it for something I'll most likely never notice again.

Newer Nexus 4's ALL have yellow screens?

The first Nexus 4 I received was a rev10 I got that shipped the third week after release. It has a perfect calibration with beautiful popping whites and dark blacks. Unfortunately, I had the issue where a portion of the screen would tint yellow (about the size of my thumbprint) after it heated up.
This annoyed me so I got an RMA phone and it turned out that the entire scree was an ugly yellow even without heat. This was shipped to me from jan 1-7 I forget the actual date but it was recent. It also had a sluggish vibration issue that annoyed me. I sent it back and they sent me another RMA phone that arrived on the 14th and what do you know, it also has a yellow tint to the screen. The colors are much darker compared to my original screen as well and I tried color calibration apps but they just don't look as good as the original. This phone is a rev11 if that matters.
Do all the newly made phones have color issues? Or are there well calibrated ones out there and I should keep on RMAing?
The new screens just don't look as good and are really ugly. Someone let me know if they have a good screen
If you figured that out from an extensive poll of people then I'd understand that conclusion but from 2 RMA that's just plain stupid!
My screen is white as can be, compared to One X its looks insanely good, the One X colors pop and are really vibrant though
slashei2 said:
the first nexus 4 i received was a rev10 i got that shipped the third week after release. It has a perfect calibration with beautiful popping whites and dark blacks. Unfortunately, i had the issue where a portion of the screen would tint yellow (about the size of my thumbprint) after it heated up.
This annoyed me so i got an rma phone and it turned out that the entire scree was an ugly yellow even without heat. This was shipped to me from jan 1-7 i forget the actual date but it was recent. It also had a sluggish vibration issue that annoyed me. I sent it back and they sent me another rma phone that arrived on the 14th and what do you know, it also has a yellow tint to the screen. The colors are much darker compared to my original screen as well and i tried color calibration apps but they just don't look as good as the original. This phone is a rev11 if that matters.
Do all the newly made phones have color issues? Or are there well calibrated ones out there and i should keep on rmaing?
The new screens just don't look as good and are really ugly. Someone let me know if they have a good screen
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o am jee :d
SlasheI2 said:
Do all the newly made phones have color issues? Or are there well calibrated ones out there and I should keep on RMAing?
The new screens just don't look as good and are really ugly. Someone let me know if they have a good screen
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My screen is perfect. You should maybe change the light bulbs in your place..
I have a revision 11 and a revision 10 which is going back due to speaker crackle. The screen on my revision 11 looks cooler but I certainly wouldn't have described either as being yellow.
Sent from my Nexus 4 using Tapatalk 2
It goes away after a couple days...
As ctowne said, it goes away after a while. It's the glue that is used to laminate the glass and display.
Mine was pretty yellow at the start, however a couple of weeks on, and it's absolutely fine now.
Yes let us assume that the two phones we received is indicative of all phones. Makes sense.
Sent from my Nexus 4 using Tapatalk 2
ctowne said:
It goes away after a couple days...
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lambomanx1 said:
As ctowne said, it goes away after a while. It's the glue that is used to laminate the glass and display.
Mine was pretty yellow at the start, however a couple of weeks on, and it's absolutely fine now.
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+1. Mine was yellow. After a few days, the screen is normal. Rev. 11.
lambomanx1 said:
As ctowne said, it goes away after a while. It's the glue that is used to laminate the glass and display.
Mine was pretty yellow at the start, however a couple of weeks on, and it's absolutely fine now.
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r5xscn said:
+1. Mine was yellow. After a few days, the screen is normal. Rev. 11.
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Sent from my Nexus 4 using Tapatalk 2
Yeah mine went away within 3 days at the very most. Also, you can adjust the screen settings with fauxclock if you really want to tweak it. As long as you have uniform yellow on the whole screen then don't worry about it. If certain spots are yellow after a few days then you might have a problem.
To those of you whose yellow tint went away, was the yellow tint uniform over the entire screen before it went away?
I just got my rev11 RMA, and I've only got a yellow tint on the bottom half of the screen. Should I expect it to go away over the next few days?
Also, just holding it side by side with my rev10, I have to say, in addition to the yellow tint, the rev11 just seems a little bit less clear and a little bit less sharp. Could be because it has the factory Google screen protector on it, I guess, whereas my rev10 has an SGP crystal clear on it.
On the plus side, the light bleed is improved on rev11. Nowhere near perfect, but signifciantly better than my rev10.
If the yellow tint goes away, I can live with the rev11. If it does not go away, it will be another RMA.
I got a Rev11 one, but never had a yellow screen from the start. I guess i've been a lucky one..
When I did my RMA, my rev_11 had a more yellow tint to it on whites.. I could really tell on apps like SMS...
colors look OK and I've gotten used to it..
My rev 11 doesn't have a yellow tint.
Sent from my Nexus 4 using xda app-developers app
phositadc said:
To those of you whose yellow tint went away, was the yellow tint uniform over the entire screen before it went away?
I just got my rev11 RMA, and I've only got a yellow tint on the bottom half of the screen. Should I expect it to go away over the next few days?
Also, just holding it side by side with my rev10, I have to say, in addition to the yellow tint, the rev11 just seems a little bit less clear and a little bit less sharp. Could be because it has the factory Google screen protector on it, I guess, whereas my rev10 has an SGP crystal clear on it.
On the plus side, the light bleed is improved on rev11. Nowhere near perfect, but signifciantly better than my rev10.
If the yellow tint goes away, I can live with the rev11. If it does not go away, it will be another RMA.
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All 3 of my phones have had an uneven yellow tint. I RMA'd a rev10 first which had a brighter and cooler screen than the two replacements, but and uneven tint along the bottom 1/3rd. My rev11's, the one I sent back and the one I have now have a less bright display, and the one that went back had half of the screen horizontally yellow tinted, this one has yellow tint in the bottom left corner. It's the least tinted out of all of them.
FTR the uneven tint did NOT go away on my first two phones. While overall yellowness may clear up, the uneven factor doesn't change.
All 3 have had backlight bleed, was probably the least on my rev10, the first rev11 had it pretty bad along the taskbar and left/right hand sides. The second rev11 has it on the taskbar, but a little less, and the top left hand side.
The displays are just pretty crappy LG IPS panels, I'm certain most people will be on an RMA goose chase to get a phone without any uneven tinting/backlight bleeding. They'll exist, but how long do you want to ride your luck changing? I also think LG have changed the display between rev10 and rev11, as as I said both my rev11s are duller.
I got my third replacement N4 today (REV 11) and it (like the previous 2) has the yellow tint to the bottom of the screen and left edge in particular. Looks noticeably brighter the bottom half too (slight though). I'm really disappointed with this as I don't think it's looking like there will be any (or many) from this current batch that don't have this problem.
Does anyone know from a technical point of view why LCD panels are prone to this - why is it such a consistent problem in manufacturing? What exactly is the cause and why isn't it prevented? Any links? I've Googled it but no results...

[Q] pinkish/purplish hue at the top of the display?

I see a distinct pinkish/purplish hue at the top of the display. This is very visible on webpages with white background and black text (or in e-reader apps which black text on white background). The white balance at the bottom of the screen is very different than the white balance at the top of the screen.
I tried putting display in various different mode but the hue stays there consistently.
Does anyone else see this? If not, I may just have a defective piece and need to take it back.
Thanks,
Osho
http://forum.xda-developers.com/showthread.php?p=40931884 search next time
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damador said:
http://forum.xda-developers.com/showthread.php?p=40931884 search next time
Sent from my GT-N7000 using Tapatalk 2
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I did see that - but thought that was only for the issue that when one scrolls up and down - there is a tint/hue. In my case, even on plain white background, I can see purplish/pinkish white at the top and the "real white" at the bottom.
Osho
oshogg said:
I did see that - but thought that was only for the issue that when one scrolls up and down - there is a tint/hue. In my case, even on plain white background, I can see purplish/pinkish white at the top and the "real white" at the bottom.
Osho
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IMO faulty device and not related to smear or red tint issues
Oshogg, that sounds like faulty hardware. I have the same thing, except my tint is at the bottom of the screen.
I'm returning it to my provide for a replacement next Tuesday, when they get new stock in.
One thing to check, is the metal rim in relation to the glass... Someone I know who has the same problem as me noticed a slight "lip" raised at the bottom of the phone (I have this as well). Do you have this at the top? He suggested that it might be that the glass was pushed in too far at the bottom / top during manufacturing.
Thanks everyone for the responses. I went to the AT&T store back today and to their credit, they did an exchange right away without any hassle. I compared the new and the old phone displays side-by-side : it was a day and night difference. So, there definitely seems to be very low quality control (at least on the displays) at Samsung manufacturing.
Osho

Screen develops vertical lines with white gradient

Very interesting. Out of the blue, when I turned my phone on this afternoon I started seeing top to bottom vertical banding. I've noticed that it changes depending on what colors are on the screen, especially in the top/status bar. They are mostly white/gray, but there is a little blue and red.
The phone is only 8 days old, so I'm planning on bringing it back to Sprint on Monday morning. I'm quite sure it's a hardware issue, but I haven't seen anyone else posting about it with this device. I only wanted to see if anyone else had this experience so that I could decide whether it was a design defect that would cause me to reconsider my choice of this phone.
Peace.
have you drop the phone? coz mine develop a horizontal one on the top display .. drop from about 1 feet from the ground
fortunately for me, after i reboot it, the issue gone for good
zekurosu said:
have you drop the phone? coz mine develop a horizontal one on the top display .. drop from about 1 feet from the ground
fortunately for me, after i reboot it, the issue gone for good
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No drops. Phone was in an OtterBox Defender.
Didn't go away after multiple reboots.
Brought it in to a Sprint store and they ordered me a replacement.
Glad I hadn't rooted it yet.
i notice these lines to, its more of a grid that i see, vertical and horizontal lines, i believe its supposed to make the phone more responsive to the touch of our fingers, making it react faster than other android phones...just an assumption
Trident said:
Very interesting. Out of the blue, when I turned my phone on this afternoon I started seeing top to bottom vertical banding. I've noticed that it changes depending on what colors are on the screen, especially in the top/status bar. They are mostly white/gray, but there is a little blue and red.
The phone is only 8 days old, so I'm planning on bringing it back to Sprint on Monday morning. I'm quite sure it's a hardware issue, but I haven't seen anyone else posting about it with this device. I only wanted to see if anyone else had this experience so that I could decide whether it was a design defect that would cause me to reconsider my choice of this phone.
Peace.
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I had this happen after I had my screen replaced (cracked screen). Local repair guy replaced the screen, seemed to be working fine. I took it home and got these same vertical white streaks. Took it back to him, he found some kind of lose connector or board somewhere below the screen and had to apply some adhesive. I'm picking it up today to see if the issue is truly fixed.
Mine showed after i took the phone to capture images under direct sunlight
WhiteZero said:
I had this happen after I had my screen replaced (cracked screen). Local repair guy replaced the screen, seemed to be working fine. I took it home and got these same vertical white streaks. Took it back to him, he found some kind of lose connector or board somewhere below the screen and had to apply some adhesive. I'm picking it up today to see if the issue is truly fixed.
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Did it end up working... i dropped mine and had the screen replaced then it showed white lines and then the display just stopped working (Its just black) and i can hear the sounds it makes but i cant see anything so i need some help
cocook2000 said:
Did it end up working... i dropped mine and had the screen replaced then it showed white lines and then the display just stopped working (Its just black) and i can hear the sounds it makes but i cant see anything so i need some help
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Yes, I havent had a problem since.
Trident said:
Very interesting. Out of the blue, when I turned my phone on this afternoon I started seeing top to bottom vertical banding. I've noticed that it changes depending on what colors are on the screen, especially in the top/status bar. They are mostly white/gray, but there is a little blue and red.
The phone is only 8 days old, so I'm planning on bringing it back to Sprint on Monday morning. I'm quite sure it's a hardware issue, but I haven't seen anyone else posting about it with this device. I only wanted to see if anyone else had this experience so that I could decide whether it was a design defect that would cause me to reconsider my choice of this phone.
Peace.
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Click to collapse
I have this exact issue, only difference is that the screen sometimes goes black. I noticed that when it does of I press the lower part of the screen it will display the white grid briefly then go black again. I have tried holding down the circuitry near the connector at the lower part of the screen down but to no avail. Please help.
I think I've experienced the same with my phone after a DIY display replacement. I put some electrical tape between the display connectors and the radio cable. Make sure that the tape is holding all the display connectors in place.

Misaligned screen

So I have the edge since the 11th now. And every time I have the feeling that the screen is centered to the right side, I notice it extra with a case. As the area between the bezel and the screen is larger on the left side.
This afternoon I looked with an magnifying glass and indeed saw that this was indeed the situation. It is about 0.1 mm or so but oh so annoying. Luckily I can exchange it, however there will be only phones I stock around the 30th. Keeping mine thill then.
Are there others with the same issue?
The attached version is not my phone, but just an example to explain.
To better understand what i mean I attached a picture. I have the black version but you could see it as the black line on the right side of the phone is thinner than on de left, so the screen is essentially to far to the right..
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
TML1504 said:
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
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I know. When my S6 comes back from warranty repairs I will try to make a picture. The S5 I have laying around can't focus clearly enough.
Well I hope I won't have a replacement with tint issues or such. Because my screen is, aside of the alignment, pretty perfect. Maybe I'm a bit nitpicky but I think that's justified with these kind of price tags.
I still have till the 30th to get used to it or exchange it. An order for a replacement has been made.
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
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Click to collapse
The picture I used is just to explain what i mean with the black lines on my phone. Imagine that picture with no black line on the right of the phone, so the screen blends in with the white. And a bigger black line on the left.
That's what i have, but my phone is black so i cant put it on a picture to explain it.
I can really only tell in a dark room, but there is ever-so-slight light leakage where the glass meets the metal on the bottom of my S7 Edge. I see the slight leakage on the bottom-left and bottom-right. Doesn't bother me much, maybe a little, but my experience with smartphones is you'll be lucky to find one with absolutely flawless everything including screen alignment. It's often not worth exchanging for a new one, which may have other issues. Plus there's the whole issue of setting the phone up from scratch again. My device seems to be working fine (this is my 5th day with it) so far, so I won't be exchanging it.
After reading this thread I checked mine and its is misaligned like you described. I then went to Samsung and they checked and said that its normal. Now that I see it, its driving me crazy.
Sent from my SM-G935F using Tapatalk
Same
Same **** with me. My screen is also misaligned and its driving me nuts with this phone price i dont know what to do about it. I have s7 edge btw same **** all over with the s6edge. I really didnt notice it when using the phone. I noticed it when im checking out the phone looking how pretty it is then when i turned on the screen i noticed that the left side of my screen has a thinner black bezel and when i look on the right it has a little bitty gap.

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