[Q] Soft Bricked: Stuck in "Firmware encountered an issue" Need Help! - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello,
I am relatively new to this and clearly making some mistakes, from what I have found on these forums I can't see anyone else having the same issues with this device. Any help would be greatly appreciated. So here goes:
I recently tried installing SHOstock's rom, everything appeared successful and the phone began to boot, but hung on the samsung logo with the padlock for 10+ minutes. I tried to reboot, same thing. When booting back into recovery to do a wipe and give it another shot, I was prompted for a password (which I did not set up). So I decided I had probably screwed something up and tried to flash back to stock with Odin. Odin failed, and now all I can get is "Firmware upgrade encountered an issue..." I get this even when trying to enter recovery. I've tried connecting to Kies as well, but no such luck, as it doesn't connect to the device.Currently working on downloading another copy of the stock software to try with Odin again.
Any help is appreciated,
Thanks

What S4 do you have( model#)?
Are you sure you are using the correct firmware?
Are you sure the Kernel and ROM you tried to install were correct for your phone?
Did ODIN recognize your phone or did it fail during / after installation? Was there a specific message?
Re-downloading is good (you said you were doing that now) just to make sure it wasn't a bad download.

scott14719 said:
What S4 do you have( model#)?
Are you sure you are using the correct firmware?
Are you sure the Kernel and ROM you tried to install were correct for your phone?
Did ODIN recognize your phone or did it fail during / after installation? Was there a specific message?
Re-downloading is good (you said you were doing that now) just to make sure it wasn't a bad download.
Click to expand...
Click to collapse
First, thank you for the quick response.
After redownloading from a different source, Odin's flash passed this time, and after a factory reset I am back in. Thank you again for the help.

Related

[Q] Bricked my S4 need help flashing back to stock

I tried installing Cyanogen Mod but it didn't work, I just got stuck at the boot screen and when I tired to flash back to stock something really went wrong.
Now all I see is an error saying "Firmware upgrade encountered an issue. Pleas select recovery mode in Kies & try again."
But I can still access download mode so from what I can tell I can fix this with the right files and right settings in Odin3.
I have the Sprint Galaxy S4 SPH-L720. I am currently running Odin3 v3.07.
I was trying to flash this in Odin3, qbking77.com/development/how-to-unroot-and-unbrick-the-samsung-galaxy-s4. I got as far as system.img.ext4 before it failed.
Any help would be greatly appreciated. I am still somewhat new to hacking my phone but an very tech savvy and feel comfortable following any directions you have for what to flash with odin3 and what options to use.
Thanks in advance.
Ryan990 said:
I tried installing Cyanogen Mod but it didn't work, I just got stuck at the boot screen and when I tired to flash back to stock something really went wrong.
Now all I see is an error saying "Firmware upgrade encountered an issue. Pleas select recovery mode in Kies & try again."
But I can still access download mode so from what I can tell I can fix this with the right files and right settings in Odin3.
I have the Sprint Galaxy S4 SPH-L720. I am currently running Odin3 v3.07.
I was trying to flash this in Odin3, qbking77.com/development/how-to-unroot-and-unbrick-the-samsung-galaxy-s4. I got as far as system.img.ext4 before it failed.
Any help would be greatly appreciated. I am still somewhat new to hacking my phone but an very tech savvy and feel comfortable following any directions you have for what to flash with odin3 and what options to use.
Thanks in advance.
Click to expand...
Click to collapse
Try these links from this post buddy
http://forum.xda-developers.com/showthread.php?p=46273175
The #1 misfit
of my crew of misfits
Ryan990 said:
I tried installing Cyanogen Mod but it didn't work, I just got stuck at the boot screen and when I tired to flash back to stock something really went wrong.
Now all I see is an error saying "Firmware upgrade encountered an issue. Pleas select recovery mode in Kies & try again."
But I can still access download mode so from what I can tell I can fix this with the right files and right settings in Odin3.
I have the Sprint Galaxy S4 SPH-L720. I am currently running Odin3 v3.07.
I was trying to flash this in Odin3, qbking77.com/development/how-to-unroot-and-unbrick-the-samsung-galaxy-s4. I got as far as system.img.ext4 before it failed.
Any help would be greatly appreciated. I am still somewhat new to hacking my phone but an very tech savvy and feel comfortable following any directions you have for what to flash with odin3 and what options to use.
Thanks in advance.
Click to expand...
Click to collapse
Been there (that screen is still odin mode). Should be recoverable through odin still. In my case, the problem was that I had a bad tar file. I'd start there, make sure you have the right file for your phone. If you have the right file, it may be a bad download. So I would try to re-download, or naybe try a different version.
Cheers.
Sent from my SGH-M919 using xda app-developers app
Oscar_david said:
Been there (that screen is still odin mode). Should be recoverable through odin still. In my case, the problem was that I had a bad tar file. I'd start there, make sure you have the right file for your phone. If you have the right file, it may be a bad download. So I would try to re-download, or naybe try a different version.
Cheers.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I had used the exact file before so I know its correct and uncorrupted. I did figure it out.
Successfully flashed using another computer. Best I can figure, following the CM installation instructions have a step "Run the included zadig.exe in the drivers folder of the Heimdall Suite."
That does something with drivers that odin must not like. I tried uninstalling, restarting my computer than reinstalling the Samsung drivers but that was not enough. A new computer was the answer.
Ryan990 said:
I had used the exact file before so I know its correct and uncorrupted. I did figure it out.
Successfully flashed using another computer. Best I can figure, following the CM installation instructions have a step "Run the included zadig.exe in the drivers folder of the Heimdall Suite."
That does something with drivers that odin must not like. I tried uninstalling, restarting my computer than reinstalling the Samsung drivers but that was not enough. A new computer was the answer.
Click to expand...
Click to collapse
Wow what one file can do to mess everything up and glad you got it working again buddy
The #1 misfit
of my crew of misfits
Bigger question here is:
Why are some phones experiencing corrupt partitions after flashing AOSP-based ROMs? Myself included....

[Q] SM-N900 Soft brick, unable to return to stock

Hi Guys,
This was my original FW:
AP: N900UBUBMI5
CP: N900UBUBMI2
CSC: N900UUBBMI2
Model: SM-N900 International version ( no carrier branding etc), FW version was from Uruguay
I flashed the wrong stock yesterday, and when I found the right one and tried to flash back it wouldn't work. I keep on getting a failed message in Odin in the system.img stage. Tried several different stock roms, tried to wipe data in recovery with no luck. Anyone know what I can do?
yoedba said:
Hi Guys,
This was my original FW:
AP: N900UBUBMI5
CP: N900UBUBMI2
CSC: N900UUBBMI2
Model: SM-N900 International version ( no carrier branding etc), FW version was from Uruguay
I flashed the wrong stock yesterday, and when I found the right one and tried to flash back it wouldn't work. I keep on getting a failed message in Odin in the system.img stage. Tried several different stock roms, tried to wipe data in recovery with no luck. Anyone know what I can do?
Click to expand...
Click to collapse
You have posted the same question twice: (original link) http://forum.xda-developers.com/showthread.php?t=2489935
I have provided you instructions with a process to ROOT, install TWRP and work with the appropriate ROM files to get things operational. You responded to my PM stating you already had a recovery ROM you tried but it still fails.
Unfortunately, I have a feeling your device is glitched which is why I recommended you follow each section and each step to the letter. I understand this is redundant steps as you would be ROOTING, installing TWRP and going through a similar process as before but it's what we call process of elimination with troubleshooting in case something happened during the ROOT or with the install of your TWRP software. I have provided you with the appropriate ROM file and TWRP files for your device which should hopefully do the trick but downloading them takes time as hotfile limits your download speed.
I'm being a bit direct but your situation is more of a troubleshooting matter which takes time and has no magical/quick answer. Rather than posting twice, please try what is suggested and respond with the outcome so we can further troubleshoot.
Thank you!
Hi,
I really do appriciate all your help but it seems something else is going on. Once you told me the first time I installed TWRP already and that didn't solve the problem. I always get stuck in odin in the flashing of the system.img. I already tried everything you said many times today but it didn't work
Maybe this phone is different than other phones.
yoedba said:
Hi,
I really do appriciate all your help but it seems something else is going on. Once you told me the first time I installed TWRP already and that didn't solve the problem. I always get stuck in odin in the flashing of the system.img. I already tried everything you said many times today but it didn't work
Maybe this phone is different than other phones.
Click to expand...
Click to collapse
I understand you have installed TWRP to try and do a recovery but this is what I'm saying... Maybe the ROOT went sideways and something is glitched in the device. If you follow my instructions which I provided via PM, this involves rooting the phone again, installing TWRP from scratch and going through each step as if it were a new device. It will take about 1 hour to do this process due to hotfile server speeds but once you've gone through this process, if it still hangs then another problem may be occurring. My thoughts are the ROOT itself or the TWRP recovery have become corrupt somehow causing you to get stuck during the flashing process.
Hope this helps!
cellrama said:
I understand you have installed TWRP to try and do a recovery but this is what I'm saying... Maybe the ROOT went sideways and something is glitched in the device. If you follow my instructions which I provided via PM, this involves rooting the phone again, installing TWRP from scratch and going through each step as if it were a new device. It will take about 1 hour to do this process due to hotfile server speeds but once you've gone through this process, if it still hangs then another problem may be occurring. My thoughts are the ROOT itself or the TWRP recovery have become correct somehow causing you to get stuck during the flashing process.
Hope this helps!
Click to expand...
Click to collapse
You might be right, but when I tried to root my device again I got into a boot loop. My phone doesn't have a operational operating system so the root wouldn't work it just boot looped. After that I re installed TWRP and proceeded but again failed in the same place...
yoedba said:
You might be right, but when I tried to root my device again I got into a boot loop. My phone doesn't have a operational operating system so the root wouldn't work it just boot looped. After that I re installed TWRP and proceeded but again failed in the same place...
Click to expand...
Click to collapse
OK, when you go into TWRP, from the touch base menus, click on format or wipe and within this menu, click on each option in a clockwise direction twice. This will wipe your device and hopefully come this time, you'll be able to ROOT the device again. Let us know how it works.
yoedba said:
You might be right, but when I tried to root my device again I got into a boot loop. My phone doesn't have a operational operating system so the root wouldn't work it just boot looped. After that I re installed TWRP and proceeded but again failed in the same place...
Click to expand...
Click to collapse
Issue has been resolved as indicated by OP in this thread: http://forum.xda-developers.com/showthread.php?p=46653062#post46653062

Tried updating stock firmware via Odin3.09 Fail

Hi I posted this in an existing thread but figured I may be better off starting my own.
I have a stock 4.3 note 3 on voda UK. Downloaded the sanmobile firmware and followed their mini guide to flash it.
However it failed at about 95% when i boot now i get a firmware failed to install use kies to restore error. I can still boot back to download mode, but am not sure what to do to get it back on.
Appreciate any help
Razaldo9 said:
Hi I posted this in an existing thread but figured I may be better off starting my own.
I have a stock 4.3 note 3 on voda UK. Downloaded the sanmobile firmware and followed their mini guide to flash it.
However it failed at about 95% when i boot now i get a firmware failed to install use kies to restore error. I can still boot back to download mode, but am not sure what to do to get it back on.
Appreciate any help
Click to expand...
Click to collapse
Make sure you are downloading a correct firmware, USB debugging mode on, run Odin as administrator and try again
bekasulaberidze said:
Make sure you are downloading a correct firmware, USB debugging mode on, run Odin as administrator and try again
Click to expand...
Click to collapse
Thanks, I figured it out by following a guide. I'll post basics in case anyone else struggles with the same;
Went back to Odin 3.07. Had to re-partition it, then do a factory reset at boot loop.
When it came on it was spanish, but i think it was the first time i switched it on too.
Razaldo9 said:
Thanks, I figured it out by following a guide. I'll post basics in case anyone else struggles with the same;
Went back to Odin 3.07. Had to re-partition it, then do a factory reset at boot loop.
When it came on it was spanish, but i think it was the first time i switched it on too.
Click to expand...
Click to collapse
Glad you fixed your phone :good:

Help restoring phone, please!

So, I was going to install a Lollipop rom and I thought I followed directions correctly but it gets stuck at the "Powered by Android" very first screen. Booting into recovery gets me into the simple manual recovery mode and not safestrap. Odin also doesn't seem to recognize that I've connected my phone - although maybe there's a special way to do it?
I basically need help getting my phone working again. I've dug around but everything seems focused around using Odin and I don't know how to get that to see my phone in the state that it's in.
Help!
So, reasons I am dumb #1: I had no idea what the key combo to boot into Odin was (volume down+home+power) So, now I can get to Odin and I'll try to figure it out from here unless someone jumps in with something before I do.
Sheesh. Sigh.
im in need of help myself as I went to root my sm-g900v and now am stuck in bootloop.. how do i fix this? no matter what I do to get it to restart, same result....
rlo5ca said:
im in need of help myself as I went to root my sm-g900v and now am stuck in bootloop.. how do i fix this? no matter what I do to get it to restart, same result....
Click to expand...
Click to collapse
From Download Mode, just flash a stock ROM. If you hadn't rooted yet, you can use Kies 3, from Samsung, to reset your phone to newest ROM, correcting any issues. Verizon also has a Software Repair tool you can try, but I like Kies better. All the info you need is in the stickies.

Huh, i really bricked it! (SM-910F, endless recovery loop)

Hi folks,
i have had many devices and virtually customized every one. Now i have really done it, i bricked my phone.
I did happily flash the new march updates for the 910F, some dr. ketan, just the usal stuff. However, now my phone boot loops in and out recovery. To be precise, it starts after successfully flashing with odin (does not matter if repartition with pid files or full nand erase...):
- it tries to enter recovery (blue text at the top)
- it fails (nothing happens), then it goes black, it vibrates two times and
- restarts with trying to enter recovery (endless loop)
No getting out. Removing battery and starting normal does not work.
Download mode and flashing via Odin and Kies "does" work, but changes nothing....
Does anyone have ever had similiar issues and or fixed this?
All thoughts are welcome.
Greetings from germany...
rionline said:
Hi folks,
i have had many devices and virtually customized every one. Now i have really done it, i bricked my phone.
I did happily flash the new march updates for the 910F, some dr. ketan, just the usal stuff. However, now my phone boot loops in and out recovery. To be precise, it starts after successfully flashing with odin (does not matter if repartition with pid files or full nand erase...):
- it tries to enter recovery (blue text at the top)
- it fails (nothing happens), then it goes black, it vibrates two times and
- restarts with trying to enter recovery (endless loop)
No getting out. Removing battery and starting normal does not work.
Download mode and flashing via Odin and Kies "does" work, but changes nothing....
Does anyone have ever had similiar issues and or fixed this?
All thoughts are welcome.
Greetings from germany...
Click to expand...
Click to collapse
try to flash only the stock recovery.
If it fails, flash the last stock with pit file + factory reset on recovey, if wou're again in bootloop
I did the same thing on my note 10.1
"your partition is corrupt. Would you like to factory reset your device?"
it is still here in bootloop..
Rajada said:
try to flash only the stock recovery.
If it fails, flash the last stock with pit file + factory reset on recovey, if wou're again in bootloop
Click to expand...
Click to collapse
Do you have a recent stock recovery flashible with odin or do you know where to find?
I did flash the recent stock with pit files/repartitioning,...does not help.
iRoNX said:
I did the same thing on my note 10.1
"your partition is corrupt. Would you like to factory reset your device?"
it is still here in bootloop..
Click to expand...
Click to collapse
How do you know the partition is corrupt? I think i already did a factory reset by repartitioning with the pit file. Corrupt partitions i tried to fix by nand erase in combination with repartitioning... this did not help.
I have the same problem, only problem I got some text with red+blue+yellow color, what I did was flash a stock ROM ( SAME ROM I HAD BEFORE ROOT FAIL) and it worked (like)
rionline said:
Do you have a recent stock recovery flashible with odin or do you know where to find?
I did flash the recent stock with pit files/repartitioning,...does not help.
Click to expand...
Click to collapse
any flagship Samsung is bricked if you can get into download mode.
if you want to try, above you have the recovery from the last S1CPC1, flash it at odin:
Rajada said:
any flagship Samsung is bricked if you can get into download mode.
if you want to try, above you have the recovery from the last S1CPC1, flash it at odin:
Click to expand...
Click to collapse
thank you very much. i do not understand your first sentence......btw. i can get into download mode...(just if you meant "can not")
Update: I have virtually flashed every rom > 5.0. No success, no difference. Everytime the odin flash procedure is successful (in all variants, with pit, with nand erase, etc...), but the phone loops everything (normal start, recovery) besides the bootloader.
only new thing i noticed: allthough binary status is official, the device status is and stays custom not matter what i flash.
anyone? anything?
Did you try to flash the stock recovery yet?
Also, what did you exactly flash to cause this?
sunniebeta said:
Did you try to flash the stock recovery yet?
Also, what did you exactly flash to cause this?
Click to expand...
Click to collapse
yes i tried stock recovery already. not sure what caused this. i do remember that i had some problems with 4.8 debloated and then i wanted to flash the hole corresponding stock package as clean base. somewhere in the middle this happenend. i am not quite sure, but maybe, maybe flashed cf-autoroot to this march update. but i am not sure if this was before, after or initially.
however,...what really bothers me, is that there is absolutely no indiciation for an error during the flash process. odin and kies, everything completes just fine, just booting does not work. that's why i fear, that this is just an ugly coincident and the problem is caused by some failing hardware.
maybe and immensly undclocked kernel (odin flashable) could start my phone. because something is still working, when the bootloader and the nand writing is working just fine.
does anybody know how to get a really granpa speedy kernel, or how to make it?
rionline said:
Hi folks,
i have had many devices and virtually customized every one. Now i have really done it, i bricked my phone.
I did happily flash the new march updates for the 910F, some dr. ketan, just the usal stuff. However, now my phone boot loops in and out recovery. To be precise, it starts after successfully flashing with odin (does not matter if repartition with pid files or full nand erase...):
- it tries to enter recovery (blue text at the top)
- it fails (nothing happens), then it goes black, it vibrates two times and
- restarts with trying to enter recovery (endless loop)
No getting out. Removing battery and starting normal does not work.
Download mode and flashing via Odin and Kies "does" work, but changes nothing....
Does anyone have ever had similiar issues and or fixed this?
All thoughts are welcome.
Greetings from germany...
Click to expand...
Click to collapse
Used to happen to me all the time. What I used to do was, after flashing the rom, connected it again to odin, flashed the cwm recovery 5-6 times and then used to give it a try. Also ,after trying this, flash the bootloader-modem file and pretty sure your phone will boot(This is optional)
rionline said:
Hi folks,
i have had many devices and virtually customized every one. Now i have really done it, i bricked my phone.
I did happily flash the new march updates for the 910F, some dr. ketan, just the usal stuff. However, now my phone boot loops in and out recovery. To be precise, it starts after successfully flashing with odin (does not matter if repartition with pid files or full nand erase...):
- it tries to enter recovery (blue text at the top)
- it fails (nothing happens), then it goes black, it vibrates two times and
- restarts with trying to enter recovery (endless loop)
No getting out. Removing battery and starting normal does not work.
Download mode and flashing via Odin and Kies "does" work, but changes nothing....
Does anyone have ever had similiar issues and or fixed this?
All thoughts are welcome.
Greetings from germany...
Click to expand...
Click to collapse
Greetings from Hamburg ☺
I was having also huge bug with dr.ketan rom at first was working flawlessly and 1 month later my phone wouldn't charge at all or recognise any charging cable.
Good thing is you can enter download mode (odin )
That means your phone is only soft bricked.
Flash SM-910F pit file + Latest stock firmware in odin mode all together in 1 flashing process...dont forget to mark repatriation in odin when using pit file.
When you got pass on odin and phone reboot and you see Samsung logo...fast take battery out and wait 1 min , put battery back and hold combo to enter stock recovery and do factory reset.
Good luck :fingers-crossed:
android freek said:
Greetings from Hamburg
I was having also huge bug with dr.ketan rom at first was working flawlessly and 1 month later my phone wouldn't charge at all or recognise any charging cable.
Good thing is you can enter download mode (odin )
That means your phone is only soft bricked.
Flash SM-910F pit file + Latest stock firmware in odin mode all together in 1 flashing process...dont forget to mark repatriation in odin when using pit file.
When you got pass on odin and phone reboot and you see Samsung logo...fast take battery out and wait 1 min , put battery back and hold combo to enter stock recovery and do factory reset.
Good luck :fingers-crossed:
Click to expand...
Click to collapse
Thanks guys. I tried yesterday some stuff, nothing was working and i finally got it dead as a stone! Nothing was working anymore. However, i took it to the samsung service center. They were irritated, that they can't get it on at all! ... However, i am curious, how they handle it and how much they want for a repair attempt/or replacement.
Just for info. I did all the things you proposed. Nothing worked. I think this was just a coincidental hardware failing. If you flash all the time, there is a chance that you do it, while something is dying!?
i keep you updated! Thanks for now...
Corrupted eMMC? Probably! Please let us know what the service centre said ultimately and how much they charged you.
ithehappy said:
Corrupted eMMC? Probably! Please let us know what the service centre said ultimately and how much they charged you.
Click to expand...
Click to collapse
So i am back with a fresh note 4 mainboard. they changed it no questions asked, no fee, no problems. i like!

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