Dead screen :'( - Galaxy S 4 Q&A, Help & Troubleshooting

i received my Galaxy S4 I9505 a week ago and have been happily using it until today it turns on vibrates make notification sounds but the screen doesn't turn on i have taken the battery out and restarted it many times makes sounds and vibrates but still no picture and it doesnt have picture in recovery mode either.
i have never dropped the phone or scratched it its in perfect condition so i cannot see why it would stop working
i need help quick its like a child to me :crying:
pls no hate i am a noob

Screen seems to really be dead. If you've only had it for a week, you should be able to exchange it without any issue. I don't know where you live, but in Europe we have a 14 day exchange period covering us.

alienboi said:
i received my Galaxy S4 I9505 a week ago and have been happily using it until today it turns on vibrates make notification sounds but the screen doesn't turn on i have taken the battery out and restarted it many times makes sounds and vibrates but still no picture and it doesnt have picture in recovery mode either.
i have never dropped the phone or scratched it its in perfect condition so i cannot see why it would stop working
i need help quick its like a child to me :crying:
pls no hate i am a noob
Click to expand...
Click to collapse
Try to take out the battery then put it back and press the volume down button without loose press also the power button.
Is anything on screen?
If no then service is the only way.

ausdim said:
Try to take out the battery then put it back and press the volume down button without loose press also the power button.
Is anything on screen?
If no then service is the only way.
Click to expand...
Click to collapse
nothing and thats putting it in to recovery mode i think i said that it only vibrates in original post

alienboi said:
nothing and thats putting it in to recovery mode i think i said that it only vibrates in original post
Click to expand...
Click to collapse
Download mode...
Anyway you need to visit to service center.

Related

Focus not turning on

I have had my Focus for one year now, and last night it shut its self off and will not turn back on. It has randomly shut off four or five times in the past two weeks, and I thought it was a hold button issue because I would go to lock my screen and nothing would happen, and then a few seconds later it would show the power down screen. I would always swipe up to navigate out of it but sometimes it would end up shutting off anyway. So now I can't get it to start up by pressing the hold button, but when I insert the battery it will show the Samsung screen for a few seconds and then shut down. Any Help ?
lsguntu said:
I have had my Focus for one year now, and last night it shut its self off and will not turn back on. It has randomly shut off four or five times in the past two weeks, and I thought it was a hold button issue because I would go to lock my screen and nothing would happen, and then a few seconds later it would show the power down screen. I would always swipe up to navigate out of it but sometimes it would end up shutting off anyway. So now I can't get it to start up by pressing the hold button, but when I insert the battery it will show the Samsung screen for a few seconds and then shut down. Any Help ?
Click to expand...
Click to collapse
It is either the power button or the battery. Search the forum for "power button" and you'll get threads with similar issues as yours. In most cases it is the power button, though.
^ Do you really think its power button issue? Because once in a while when i press the power button the phone starts but will shut down after the samsung logo.
lsguntu said:
^ Do you really think its power button issue? Because once in a while when i press the power button the phone starts but will shut down after the samsung logo.
Click to expand...
Click to collapse
How many seconds after starting up does it shut down?
Do this test: when powered down, lean the phone so the power button is pointing to the ground and tap a few times on the phone (to unstuck the power button). Then connect the power from the outlet (to start up the phone). Try this a few times. If it starts up normally even once, then your problem is the power button.
EnderPsp said:
How many seconds after starting up does it shut down?.
Click to expand...
Click to collapse
For around 6 seconds..It is not going pass SAMSUNG logo screen.
EnderPsp said:
Do this test: when powered down, lean the phone so the power button is pointing to the ground and tap a few times on the phone (to unstuck the power button). Then connect the power from the outlet (to start up the phone). Try this a few times. If it starts up normally even once, then your problem is the power button.
Click to expand...
Click to collapse
I tried this but no luck . I tried another battery but no luck..I will take it to service center tomorrow and lets see what they have to say. :crying::crying::crying::crying:
lsguntu said:
For around 6 seconds..It is not going pass SAMSUNG logo screen.
I tried this but no luck . I tried another battery but no luck..I will take it to service center tomorrow and lets see what they have to say. :crying::crying::crying::crying:
Click to expand...
Click to collapse
6 seconds sounds like the power button stays pressed, turns off as it would be kept pressed.
Sorry mate, good luck with that. Look at the other threads, there are a couple of repair tips there.
EnderPsp said:
6 seconds sounds like the power button stays pressed, turns off as it would be kept pressed.
Sorry mate, good luck with that. Look at the other threads, there are a couple of repair tips there.
Click to expand...
Click to collapse
Finally i got it fixed. It costed me around $30 US dollars. Service center guy told me that he did the following
1) Replaced ON/OFF Switch
2) Replaced charging connector which was burnt.
I recently bought and used Batteries from ebay.com and they might screwed the phone? no idea..
switch failure has nothing to do with dodgy batteries but just shoddy workmanship from sammy, much like the sgs3 which also equips another horrendously fragile on/off switch
by the way, did they replace just the internal microswitch or the switch as a whole, button and all?
lsguntu said:
Finally i got it fixed. It costed me around $30 US dollars. Service center guy told me that he did the following
1) Replaced ON/OFF Switch
2) Replaced charging connector which was burnt.
I recently bought and used Batteries from ebay.com and they might screwed the phone? no idea..
Click to expand...
Click to collapse
Thanks for posting your solution! Would you please share with us where you repaired it so others looking for solutions have a starting point.
Cheers :victory:
Saiyaku said:
switch failure has nothing to do with dodgy batteries but just shoddy workmanship from sammy, much like the sgs3 which also equips another horrendously fragile on/off switch
by the way, did they replace just the internal microswitch or the switch as a whole, button and all?
Click to expand...
Click to collapse
I think they replaced entire switch unit. This is not the first samsung focus who has switch problem. One of my friend got the switch problem in 1 week of purchase of new phone.
EnderPsp said:
Thanks for posting your solution! Would you please share with us where you repaired it so others looking for solutions have a starting point.
Cheers :victory:
Click to expand...
Click to collapse
I got this fixed in Elephant House, Ameerpet, Hyderabad, India. This is NOT an authorized service center which I got this fixed. But this guys screwed up my volume button... I can increase the volume but not decrease.. I dont want to go to the service center again as its very far from my home.. Any app which can decrease the volume?
Note :- Its NOT a software problem ..Service guys did not reset or make changes to the phone related to software/OS.
lsguntu said:
I got this fixed in Elephant House, Ameerpet, Hyderabad, India. This is NOT an authorized service center which I got this fixed. But this guys screwed up my volume button... I can increase the volume but not decrease.. I dont want to go to the service center again as its very far from my home.. Any app which can decrease the volume?
Note :- Its NOT a software problem ..Service guys did not reset or make changes to the phone related to software/OS.
Click to expand...
Click to collapse
Sorry to hear that another button may be busted. Yes there is a homebrew volume rocker.
lsguntu said:
I think they replaced entire switch unit. This is not the first samsung focus who has switch problem. One of my friend got the switch problem in 1 week of purchase of new phone.
Click to expand...
Click to collapse
hrmmm, i'm not liking this; here i can find a wide variety of spare parts for android based samsungs but absolutely zero for this device
i thought i could improvise something with another model in a worst case scenario
thank you for the report

Power button not working

Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
DaveyT said:
Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
Click to expand...
Click to collapse
Did you try a battery reset? With the phone off, can you get into either Download or Recovery mode? That would eliminate the possibility of an OS issue.
lmike6453 said:
Did you try a battery reset? With the phone off, can you get into either Download or Recovery mode? That would eliminate the possibility of an OS issue.
Click to expand...
Click to collapse
I kind of scared to turn the thing off in case I can't switch it back on. I'll try it though.
Edit: It's dead. Taken the battery but can't switch back on now. What a joke.
Bad luck brian i feel sorry for you
tarekkkkk said:
Bad luck brian i feel sorry for you
Click to expand...
Click to collapse
I know I kind of expect this bad luck these days after having two faulty Nexus 7's. My Galaxy S2 power button is still going strong after 2 and a half years but the Note 3 lasts 7 hours
DaveyT said:
Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
Click to expand...
Click to collapse
It's a dud mate. Faulty unit.
Just send it back and get it replaced.
Just send it for replacement. There's a reason phones come with a warranty that covers manufacturer defects. Whining about it to strangers in the forum is not going to fix it for you.
Sent from my SM-N9005 using XDA Premium 4 mobile app
MohJee said:
Just send it for replacement. There's a reason phones come with a warranty that covers manufacturer defects. Whining about it to strangers in the forum is not going to fix it for you.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I was posting to see if any one else had the same problem or if it was a setting I'd missed. Arsehole.
Cheers everyone else I'll replace it tomorrow.
This is exactly the sort of thing that makes me worry about voiding my warranty. Decisions, decisions....
DaveyT said:
I was posting to see if any one else had the same problem or if it was a setting I'd missed. Arsehole.
Cheers everyone else I'll replace it tomorrow.
Click to expand...
Click to collapse
Yeah this is definitely the least friendly of all the Android forums. Sorry to hear you have a dud unit mate. Get it replaced.
My power button is not working to turn the screen off. Long press works to bring up the power down menu or to do a hard shut down. It works to turn back on though. Seems to happen after I plug it into the wall charger. Restoring a nandroid backup fixes the issue.
Not sure if it's related but my PC's USB crashed after trying to plug the phone in and use USB 3.0 to transfer files. I had to refresh my W8 PC to get the USB working again.
I have the Sprint version, rooted and running JellyBomb.
Hello bro...Me to facing same problem of power button issue.But my phone was able to get into recovery mode and it is also turning on.After doing hard reset also still the problem not solved.My phone is working perfectly but only problem is I'm unable to lock and power off the phone.Please help me dude.
ajayajay007 said:
Hello bro...Me to facing same problem of power button issue.But my phone was able to get into recovery mode and it is also turning on.After doing hard reset also still the problem not solved.My phone is working perfectly but only problem is I'm unable to lock and power off the phone.Please help me dude.
Click to expand...
Click to collapse
I have the same problem. my power button is done for. whenever i need to start it. I plug it in and go into recovery and reboot from there. I also use this https://play.google.com/store/apps/details?id=com.plexnor.gravityscreenoffpro&hl=en for screen timeout and lock. And you can also get exposed and gravity box and there is a status bar tweak to double tap the status bar to lock screen (put phone to sleep).
I tried everything then found the solution on another website
My note 3 has been with me for almost 2 years now and it's power button stopped working about 2-3 months ago. Until now I avoided draining the battery below 2% and was fine but just today I dropped my phone and it shut down. I knew that my power button didn't work because of hardware problems so a soft reset didn't work for me. What I found however is that if your power button is dead you can just very quickly remove and re-insert your battery and your samsung device (I have no idea if this works on other brands) automatically boots itself. I'll give the link too incase I wasn't clear enough and I hope this helps people who shared my worries.
http : // www . teckdiary . com / samsung / how-to-start-your-samsung-galaxy-phonewhen-its-power-button-doesnt-work/
You'll have to delete the spaces in that link sorry about that

[q] asus is ****ed and asked me for money for a simple question :/

Okay, so pretty much, my Nexus 7 wont turn on, i have not used it in about 3 months and now its completely dead, i have charged it for a while, i have tried taking apart the batery and LCD ribbon (i know, voided my warranty) and all that i get most of the time is a 'pixel party' on my screen.
i have tried turning the on/off button as well as the volume down. i have used all buttons to make it go into recovery, nothing has worked :/
have i ****ed up the back with static??
Breath and explain please
oudam2326 said:
Okay, so pretty much, my Nexus 7 wont turn on, i have not used it in about 3 months and now its completely dead, i have charged it for a while, i have tried taking apart the batery and LCD ribbon (i know, voided my warranty) and all that i get most of the time is a 'pixel party' on my screen.
i have tried turning the on/off button as well as the volume down. i have used all buttons to make it go into recovery, nothing has worked :/
have i ****ed up the back with static??
Click to expand...
Click to collapse
Can you explain more about exactly what happened what rom you were running. Was the device stock . can you get to fast boot mode . does the computer see it with adb..
OHH And without the Bad words. There are Kids on xda.. doing**** you might as well just use the words . Same difference..

i9500 boot loop

Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone
rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)
Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app

my yotaphone is dead

it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try pressing power for about 15 seconds, it should reset then.
SteadyQuad said:
Try pressing power for about 15 seconds, it should reset then.
Click to expand...
Click to collapse
it doesnt reset the power button is useless, i guess ill have to wait for the battery to drain maybe then it restarts
adamo86 said:
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
Click to expand...
Click to collapse
how do i get it in download mode?
luisumf said:
how do i get it in download mode?
Click to expand...
Click to collapse
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Jeopardy said:
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Click to expand...
Click to collapse
did not work
This sounds more and more like a case for Yota's repair center. If there wasn't something broken in the device one of these methods described in this thread should have worked.
Sounds like hardware to me.
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
petra333 said:
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
Click to expand...
Click to collapse
Hi Petra. Since you're using a Yotaphone as well, could I ask you to do a small favour for me please? After I had my YP rooted I accidentally deleted the system app "back screen manager". My back screen has stopped working since then. It'd be fantastic if you could just extract the system app from your phone and send it to me so that I can manually place the system app on my phone root folder. You don't have to root your phone for this. All you need is an App extractor from play store. And it will take less than 5 mins to extract and send it to me(Assuming that you are well versed with android OS). Here's my email address [email protected] or you could send me a link to the shared file. Do let me know if you are willing or not. Thanks a ton.

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