Battery issues!! - Nexus 4 Q&A, Help & Troubleshooting

I've been having some strange issues with my Nexus recently...
When the phone gets to around 50% battery (sometimes happens as high as 63%, sometimes as low as 40%) it suddenly shuts off. No "Shutting down" screen or anything, just black screen and dead. Then once it's restarted (after plugging into the charger) it shows that the battery is at 0%!
The charge then jumps up really quickly (from 0-60% in about 20 minutes) and in really odd increments such as 0-8%, then jumps to 15%, 2 minutes later I'll look at the phone and it will be at 38% and then charges more steadily but still quickly to around 60% and then (mostly) normally from then on.
The battery also seems to discharge really unevenly when unplugged, the battery level will sometimes drop down around 10% all of a sudden or it will still be on 97% after charging all night.
Also this morning the battery was discharging while plugged in. I've been using my Galaxy S2 charger since launch as the wire is longer and once I noticed what was happening dug my Nexus 4 charger out of the cupboard and used that which then started charging the battery back up. I've included a screenshot showing this happening, when the graph starts raising was when I swapped to the official charger. The GS2 charged is now charging my Nexus 7 without any issues. The only other place it is charged is from a 12000mAh Powergen battery pack from Amazon. This i also used to charge other devices (Nexus 7, friends phones) without issue.
The phone is completely stock and updated to the latest version, I did replace the screen with an OEM one a few months back as I smashed it so one concern I had was that I may have damaged the battery while dismantling the phone but it has been fine up until a couple of weeks ago when these issues started appearing!
Does anyone have any suggestions or ideas?

I would do a reset
Sent from my Nexus 4 using xda premium

I did a factory reset earlier and the problem is exactly the same.
New battery time? Or does anyone else have any other ideas?
Thanks

Could be a defect . If a factory reset didn't fix it. I would think it's a hardware issue.
Sent from my Nexus 4 using xda premium

Related

Samsung Epic battery won't charge!!

When I got my Epic the battery was at 50% like expected. I immediately plugged it in when I got home and it seemed like it was charging because the charging light was on and the battery indicator was showing charge.
About 1 hour later I had to leave for class and I unplugged my epic. It stated it was 15% battery left and gave me the sad low battery notification.
I plugged my epic into the wall at school and let it charge a good 2 hours. Throughout the charge the battery would NOT GO ABOVE 15%. I finally unplugged it a few minutes ago, and STILL the battery is at 15%.
Is there any way to reset the battery stats or is this a faulty unit?? I called my radioshack nd they stated they can do a phone swap for me BUT THEY DON'T KNOW WHEN THEY WILL GET MORE EPICS IN. WTF. I obviously can't use a phone that won't charge..... I saw a similar problem on androidcentral forums, where someones epic wouldn't charge over 80%.
My radioshack lady said to take out the battery and reset the phone. I've done this 3 or 4 times and still the battery registers 15%.
Sent from my SPH-D700 using XDA App
I'm having the exact same problem except my phone always thinks the battery is at 0%. Even when plugged in to charge, the phone will still occasionally die. It's very likely that I'm just making some silly mistake though, as the Epic is my first Android phone.
I had on USB debugging but I don't think that should affect charging through usb. I don know what's wrong with the charging port or the battery. But its definately going DOWN. Now its blinking at 0% with no way to charge it.
I'm wondering if I let the battery die and try to charge it to see if it will fix the battery.....
Sent from my SPH-D700 using XDA App
Same issues until i plugged it into a wallcharger.. now im good
meaning a non usb charger
I have tried the usb wall charger that came with the phone, and also a generic microusb charger. Both light up the notification charging light, and then the battery shows the charging..... still won't go above 15%.
Argh!
Sent from my SPH-D700 using XDA App
easy fix guys....
be sure to use the original charger and usb cable.
plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....
follow these steps exactly and it should start charging......
(in the future, dont let your phone completely die)
PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)
hope that helps!! ENJOY YOUR EPIC!!!
jbarajasp said:
easy fix guys....
be sure to use the original charger and usb cable.
plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....
follow these steps exactly and it should start charging......
(in the future, dont let your phone completely die)
PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)
hope that helps!! ENJOY YOUR EPIC!!!
Click to expand...
Click to collapse
I have tried this, charger into wall, then cable into charger, then usb into phone.
Still phone will not charge.
If I unplugg the charger, it says the battery is empty.
Sent from my SPH-D700 using XDA App
aww man that sucks, maybe the battery is defective? u should try going to the sprint corporate store that does repairs. they should be able to test the battery and if its defective give u a new one.Its still under warranty, and if u have TEP it definitely is covered.
My Epic was experiencing the same issue. When I first got it today, it was gradually charging fine via my new Thinkpad's USB port. But then for some reason, "Battery Indicator" showed the charge going down, even though the red LED and the battery icon indicated that the phone was being charged. So did my lock-pattern screen. I called my local store for a replacement.
The phone wouldn't charge while I had the rubberized phone cover on, bought from the Sprint store. Also, the phone felt very warm, so I took the cover off, opened the battery cover to see how hot the battery was. It didn't feel too hot to the touch. I removed the battery, put it back in, powered the phone back on, and saw a huge green battery charge icon, but alternating with an icon with what I think was a yellow warning sign, and a thermometer on it. So I left the Sprint rubberized phone cover off, and recycled the power on the phone.
After the phone fully loaded up, I tried USB-charging the phone. Now, it's gradually charging up (was down to 14%, now back up to 19%). The phone feels cooler, too.
I'm leaving the replacement option on the table in case my phone turns for the worst. I rely on the phone for work and business so can't be without a phone. Maybe I should reconsider getting a land-line or VOIP service again. But maybe, this being a brand-new phone, the battery needs to be cycled a few times before it stops acting unusually. I'll try the wall charger before I head to bed tonight, and see what happens tomorrow.
Here is my findings after putzing with it all day. I was using two chargers. Both griffin's. One was cigarette plug to usb with an output capacity of 1 amp. I also have a wall one that has a usb port and is meant for an ipad. They need lots of current to charge them and this one is capable of 3 amps.
Using the evo, both could charge it and run the phone at the same time. The battery percentage would always increase. With both of these chargers on the epic, even though the charge light would be red, if I was using the phone, it was not charging and it was pulling off the battery to run the phone.
This should not act like this. I have read that these screens are supposed to be more power efficient, but I don't notice that. I do not know if the power regulator in the phone is wimpy or not but I noticed that when I played something loud through the speaker, the screen backlighting would dim when the sounds peaked. Come on! An amp and a half battery in this phone should be able to handle that.
Here are some more observations. About three hours before I was to go home, I would either put the phone on the griffin wall charger when I was inside or I would put it on the griffin 12v adapter when I was in the car. Finally around 45 minutes before quitting time, the charging led went blue. I was mostly charging the last hour with the phone off. I turned it on but kept it plugged in. By the time the home screen came up and everything settled down, the battery would be at 95%. I was like wtf. I left it on until it charged up and the light went blue. The battery was at 96% at full charge.
I kept hitting it with the charger. Unplug it for a few seconds then plug it back in. I repeated this many times. I would also charge until blue then turn off and let charge until blue. I would follow that cycle for awhile.
Lastly, I left it turned on and charging but would unplug it for a few seconds then plug back in. The maximum % would inch higher and higher. I got it up to 98%. Then I noticed that when the screen came on to tell me it was fully charged, it was at 100 for maybe a second or two then it would drop to 98. I suspect the screen was causing the drop. All the time I have been typing this, I have gone from 98 to 90 while on wifi, screen minimum brightness and using hardware keyboard.
This was my battery and charging findings for today. Add this to the theories out there flying around.
I find that completely unacceptable if the phone can't charge if being in use....
I plugged it in the way mentioned earlier for about 30 minutes while I was waiting on a friend. The charge went up to 15% but 15% isn't gonna last me longer than a hour of use which isn't usable.
It stil won't go above 15%.... I'm gonna leave it alone for a hour and see if it will charge, but a phone that can't charge isn't of use to me.
And judging from what everyone says its not even a hardware error, if there are many people with the problem.....
Sent from my SPH-D700 using XDA App
is this a defect, or is this only isolated to some phones?
herbthehammer said:
Using the evo, both could charge it and run the phone at the same time. The battery percentage would always increase. With both of these chargers on the epic, even though the charge light would be red, if I was using the phone, it was not charging and it was pulling off the battery to run the phone.
Click to expand...
Click to collapse
Ive been testing finding battery charge of 2% every 10 min while connected to desktop charger Telanav enabled so somethings definitely wrong with your device.
I would take back asap swap for new
So I just got home and plugged my Epic in yet again. After about 30 minutes of charging my battery is at 20%.
Still way slow but the battery has gone above the 15% sliver of battery.....
I'm thinking its because the battery has to be conditioned... I'm gonna charge it for a day to see if the battery performance changes...
Sent from my SPH-D700 using XDA App
I'm gonna try turning off the phone while it's charging at night and see what happens. Or I could try the htc evo battery conditioning suggestion.
Full 8 hour charge on. Disconnect charger and turn off phone. Charge off for an hour. Turn on and wait a couple minutes then turn off and charge for a hour. I think maybe charging the crap out of it might condition the battery some.
Maybe kinda like filling your gas tank up until the lever pops. Then slowly keep filling until it pops again. Then push the rear of the car up and down and side to side to try and get the tank to burp out any air pockets. Then slowly top it off until it barely overflows the filler pipe. I know, stupid mental picture!
The only questionable thing I have is, after a "full charge" should I run the phone until it shuts off then give it another FULL charge? Some say yes, some say no. Each have their theories.
I noticed that the "Where" application was sucking down a tremendous amount of juice. There are multiple similar complaints for it in the Market. Uninstalled it, and now the phone is charging gradually and steadily.
@ 9:57PM, battery life = 36%. Now @ 10:25PM, battery life = 48%. I'm cautiously optimistic.
With Where installed, "Battery Indicator" displayed a voltage of <3V. After removing it, voltage is now a hair < 4V (3.945V is the latest refreshed value).
I will be following herb's suggestions for conditioning by maxing the battery out tonight. I think I'll run the phone down to 0% tomorrow, once it's fully charged to the hilt.
Even so, I still intend to exchanging this unit out because I'm also experiencing issues with the Back soft-button.
Considering encasing it in that Sprint rubberized casing tomorrow to see if it affects the battery life.
My Epic has no problems except for the battery being slow to charge, but i charged it to 80ish in about 2 hours.
If anything, I will try to switch it for a new battery.
I just thought of something that may be nothing. Did anyone, like myself, update google maps to 4.4.0? I am going to try something and see if it helps.
In battery use details, in the about phone under menu, what is your highest battery consumption? My display is pegged all the way and it is at 70%. The next closest is cell standy 14. Then browser is 9, system is 4, idle is 2 and os is 2. I'm going to remove the maps update. I read somewhere that some people suspected the update to eat battery.
I haven't updated the maps app. The screen and standby are the highest ive seen on power usage.
My radioshack wont have any more Epics in until Friday or later.... I'm gonna try to power cycle the battery (if I can leave it off for that long. )

Image retention / ghosting - battery related? Possible solution

So, I received my Nexus 7 16gb last Friday from Ebuyer in the UK and it exhibits image retention like no LCD device I've ever owned - exactly like the photos of pre-release Nexus tablets that were doing the rounds. Just a few minutes with the keyboard or a UI button on the screen and it'll burn in for a few minutes.
Someone on another forum suggested that the problem could be power-related and therefore the battery could be the issue.
My N7 arrived arrived with about an 80% charge so all I've done since then is put it on charge for a few hours at a time to top it up. The lowest I'd got to was 14%. I decided that I'd completely discharge the battery and then leave it on charge until it was at 100%. I left it running a pixel fixing app until it got to about 12%. I then watched some of Transformers, expecting it to warn me when it got below 5% but the thing just shut off completely after about 30mins and wouldn't turn back on.
I left it charging for 6hrs overnight while turned off using the included charger. This morning it had only reached 28% BUT the ghosting seems to be gone.
Now, I'm not sure if it's fixed. I had to dash off to work so didn't have time to play, but will see what it's like when I get home. It also bothers me that it only managed a 28% charge in 6hrs, but maybe the battery calibration was completely wrong to start with?
Unfortunately I've now noticed that my screen is coming unstuck on the left hand side like a lot of other people Guess mine just took a few days longer for the glue to work itself loose.
I know a few other people on here have the ghosting problem - maybe you can try something like this and see if it helps.
00se7en said:
So, I received my Nexus 7 16gb last Friday from Ebuyer in the UK and it exhibits image retention like no LCD device I've ever owned - exactly like the photos of pre-release Nexus tablets that were doing the rounds. Just a few minutes with the keyboard or a UI button on the screen and it'll burn in for a few minutes.
Someone on another forum suggested that the problem could be power-related and therefore the battery could be the issue.
My N7 arrived arrived with about an 80% charge so all I've done since then is put it on charge for a few hours at a time to top it up. The lowest I'd got to was 14%. I decided that I'd completely discharge the battery and then leave it on charge until it was at 100%. I left it running a pixel fixing app until it got to about 12%. I then watched some of Transformers, expecting it to warn me when it got below 5% but the thing just shut off completely after about 30mins and wouldn't turn back on.
I left it charging for 6hrs overnight while turned off using the included charger. This morning it had only reached 28% BUT the ghosting seems to be gone.
Now, I'm not sure if it's fixed. I had to dash off to work so didn't have time to play, but will see what it's like when I get home. It also bothers me that it only managed a 28% charge in 6hrs, but maybe the battery calibration was completely wrong to start with?
Unfortunately I've now noticed that my screen is coming unstuck on the left hand side like a lot of other people Guess mine just took a few days longer for the glue to work itself loose.
I know a few other people on here have the ghosting problem - maybe you can try something like this and see if it helps.
Click to expand...
Click to collapse
I spoke too soon - arrived home after leaving it on charge for over 20hours. Device was 100% charged and still ghosting like crazy. Using a live wallpaper helps, but doesn't fix it when e.g. switching between application launcher and apps. My screen is also starting to lift quite badly so I think I'm sending this back.
I'm sold on the device though - for the money it's the best option out there. Wouldn't entertain a Playbook or a Galaxy Tab 2 7.0 at the same price - performance and display resolution on the Nexus are awesome. Just wish I'd waited a few months until the bugs are ironed out.

Strange battery problem.. Red light of no death?

I was late this morning after the alarm didn't go off on my nexus 4.
Tried to turn on the phone.... Nothing.
Then a red light started to flash. I plugged it in and 30seconds or so later it started charging from empty.
Strange because the phone was fully charged the night before! The phone turned on and I went to battery setting to find the battery has jumped down to 0% from about 70%.
Wtf is going on?
Exactly the same happened to me once (see here) — no idea the actual reason, but if it only happens once, it may just be the battery is recalibrating itself for the first time or something.
All seems normal now but very strange.
I'm not hat happy about this phone.
I had a T-Mobile my touch 3g slide and it did that to me the week I got it I was so scared I drop e right to the T-Mobile store because at first I plugged it in and it did nothing no lights no charging g so I wait like 10mins and nothing so I bring it to the store And the guy plugs it in and it charges right away and I was like lol :what:
Sent from my Nexus 4 using xda app-developers app

Battery/Charging Issues (Nexus 4)

I am having problems with my Nexus 4.
History, replaced screen after phone was knocked out of my hand, probably damaged battery while trying to remove it, but everything worked once it was back together.
Screen broke again, and while working on that, I noticed the battery had swollen so ordered a replacement of eBay.
All back together now, but.
1 Phone does not state "charging" when connected to AC or USB charging, although the battery icon has the lightning bolt in it and the %charge does not drop while messing with the phone.
2 Phone does charge using wireless, but slowly, and status swaps back and forth between charging and not charging and the % will move from e.g. 40% to 35% as it says charging or not charging.
3 USB works for connection to PC.
I charged the new battery overnight, wirelessly. It got to about 90%, so slow charging, but seems to work. Phone is usable, everything seems to work. I connected it to PC and was able to use Nexus Root Toolkit to backup, the reset the phone, no change in charging behavior.
Booting into safe mode made no difference either. So it seems it is not software/firmware/apps that are causing the problem?
I guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Any and all help appreciated. Thanks in advance, guys.
Opening and rechecking connections and coating with contact cleaner has made no difference.
Phone typically needs Volume Down and Power button pressed to get it to start, then Power Button to select start option, then seems to run okay.
Battery still not reaching 100% charged, generally 70-80% after a full night off, using wireless (my Nexus 5 charges happily on same charger).
Ordered a cheap battery from China, not really expecting that to be the problem, but no other clues or suggestions for now.
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Phone not switching on and Battery issues
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Any help and urgent help appreciated!
Zany!
Cooldood2012 said:
II guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Click to expand...
Click to collapse
It's possible some hardware was damaged when you took apart and put back together your phone. The USB board is a possibility, as is the back cover itself. These parts are pretty inexpensive, if you want to try buying a replacement, but that's just a shot in the dark.
uncle_buckman said:
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Click to expand...
Click to collapse
Buy a new battery. Li-ion batteries are only good for a few hundred cycles or so (~500 cycles is the expected lifetime), and the N4 isn't exactly the best in battery life, so you can reach the point where your battery turns to crap within a year or so (or less).
Go to ifixit.com and look at the teardown. All you need to replace the battery is a T5 TORX driver (for the screws at the bottom), something thin and plastic (like a guitar pick or a plastic knife - they do make professional tools for this) to pry the back cover off, a tiny phillips screwdriver (like for eyeglasses) for the battery screws, and something to pry the old battery off of the adhesive holding it in. Double sided cellophane tape works fine for keeping the new battery in. When prying the cover off, go slowly. A little at a time, don't rush or force things. Or you might flex too much and crack the back glass. Don't forget to take out the SIM tray first.
zanyguy said:
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Click to expand...
Click to collapse
Time for a new battery. See above.
My battery have started to swollen up a bit but not alot (around 1mm or less, but it is noticeable when not in a case, it can wiggle a bit from side to side but not alot at all).
I have already ordered a new battery if it is expanding more, but yet battery life is pretty good in standby but not getting more then 3hours of SOT. but since im mostly using the N4 for email's and texting its not a problem for me to get through a full day.
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
apocolypsecow said:
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
Click to expand...
Click to collapse
That could be software/ROM related. It sounds like somethings keeping your phone going full blast instead of letting it idle.
Yup, trying going back to full stock (should always be first step if possible), and then you can go from there. If it doesn't happen, than it was a software issue, and if it still does than it is definitely a hardware issue. Best of luck.
Sent from my Nexus 4 using XDA Free mobile app
---------- Post added at 04:29 AM ---------- Previous post was at 04:27 AM ----------
With a swollen battery I strongly recommend you stop actively using the device. Swollen batteries can explode and that would not be good at all. I advise you to please not use the device anymore.
EDIT: Spelling
Sent from my Nexus 4 using XDA Free mobile app
Third battery (original, suspect replacement, now China sourced replacement) has been working well, phone back together and preforming as new for the last few months

Phone got VERY hot.

Hello,
Never before had I any problems like that.
In the night(About 3 AM) when my phone was at about 5% of battery, I connected it to a charger.
After about 5 hours of charging I woke up. I know sometimes phones are just getting hot, but mine went far beyond that. I think the temperature it had was about 90 Celcius(194 F) degrees. And the whole phone was hot! It was burning to the touch. At this point I was wondering why it didn't blew up or got fat.
I disconnected it and waited some time until it's cold to touch. After a while I noticed it turned itself off. I couldn't turn it on. I put it back on charging on the different charger and it turned itself on like nothing ever happenned. Not even glue spots on the screen.
During that time it got from 5% to 57%.
Do you have any idea what happenned? And am I safe to sleep with my head next to it at night? Or should I just give it for warranty that I still have?
I'm including battery mix screen
imgur.com/xeTsR14.png
Are you using the original charger and cable?
Sent from my LG-D802 using Tapatalk
I Had the same Problem after I flash the Dorimax Kernel over the Stock rom with my D802.
I have solved the Problem with flashing the CloudyG2 LP Rom.

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