Samsung Kies not showing Firmware Version - Galaxy S 4 Q&A, Help & Troubleshooting

hi guys,
just bought Galaxy S4 but when i connect my phone with samsung kies. kies does show any firmware version. my phone details are as follows:-
Model Number : GT-I9500
Baseband version: I9500DDUAMDK
Samsung Kies Version : 2.5.3.13043_14
i am using this phone in Bangladesh
thanks for your help!

mahbazmi1 said:
hi guys,
just bought Galaxy S4 but when i connect my phone with samsung kies. kies does show any firmware version. my phone details are as follows:-
Model Number : GT-I9500
Baseband version: I9500DDUAMDK
Samsung Kies Version : 2.5.3.13043_14
i am using this phone in Bangladesh
thanks for your help!
Click to expand...
Click to collapse
Hi,
Does THIS help?

caused icatgram
mahbazmi1 said:
hi guys,
just bought Galaxy S4 but when i connect my phone with samsung kies. kies does show any firmware version. my phone details are as follows:-
Model Number : GT-I9500
Baseband version: I9500DDUAMDK
Samsung Kies Version : 2.5.3.13043_14
i am using this phone in Bangladesh
thanks for your help!
Click to expand...
Click to collapse
Try installing Samsung Kies in you mobile before connecting to Kies on your laptop this might work.

rkattreddi said:
Try installing Samsung Kies in you mobile before connecting to Kies on your laptop this might work.
Click to expand...
Click to collapse
Do you mean "Kies Air", if yes, it is already installed in the moble.......

Related

[Q] Firmware Update not showing

Hi,
I have an I9500 S4 international version.
I got a notification to update my phone and when I try to update FOTA it connects and says software is upto date.
Even if I connect with kies and it still says that it is upto date but its really the old build that I have.
Kies says :
current version: PDA:MDK / PHONE:MDK / CSC:MDK
new version: PDA:MDK / PHONE:MDK / CSC:MDK
Once it showed their is a new update and I tried to update but had to cancel the software download after that onwards it not showing the new update version :crying:, I even tired re-installing kies.
What can I do to update my firmware ?
Thanks in advance.
nitsanluke said:
Hi,
I have an I9500 S4 international version.
I got a notification to update my phone and when I try to update FOTA it connects and says software is upto date.
Even if I connect with kies and it still says that it is upto date but its really the old build that I have.
Kies says :
current version: PDA:MDK / PHONE:MDK / CSC:MDK
new version: PDA:MDK / PHONE:MDK / CSC:MDK
Once it showed their is a new update and I tried to update but had to cancel the software download after that onwards it not showing the new update version :crying:, I even tired re-installing kies.
What can I do to update my firmware ?
Thanks in advance.
Click to expand...
Click to collapse
Forget kies and ota. Flash via odin. You will always get the earliest updates when flashing via odin no matter which region your phone is from.
Sent from my GT-I9500 using xda premium
nitsanluke said:
Hi,
I have an I9500 S4 international version.
I got a notification to update my phone and when I try to update FOTA it connects and says software is upto date.
Even if I connect with kies and it still says that it is upto date but its really the old build that I have.
Kies says :
current version: PDA:MDK / PHONE:MDK / CSC:MDK
new version: PDA:MDK / PHONE:MDK / CSC:MDK
Once it showed their is a new update and I tried to update but had to cancel the software download after that onwards it not showing the new update version :crying:, I even tired re-installing kies.
What can I do to update my firmware ?
Thanks in advance.
Click to expand...
Click to collapse
what is your product code: last 3 letters in current version via kies MDK(???)
samersh72 said:
what is your product code: last 3 letters in current version via kies MDK(???)
Click to expand...
Click to collapse
It's CSC:MDK(KSA)
nitsanluke said:
It's CSC:MDK(KSA)
Click to expand...
Click to collapse
latest version for Saudi Arabia KSA is MEA, it is weird, it must take the ota update. sure you are not rooted.
try wiping data and cache via recovery and see if it will take the ota.
if not you can flash (KSA) MEA firmware with Odin
http://www.hotfile.com/dl/230514949/28c1011/I9500XXUBMEA_I9500OJVBMEA_KSA.zip.html
samersh72 said:
latest version for Saudi Arabia KSA is MEA, it is weird, it must take the ota update. sure you are not rooted.
try wiping data and cache via recovery and see if it will take the ota.
if not you can flash (KSA) MEA firmware with Odin
Click to expand...
Click to collapse
It's not rooted and wiping the cache didn't work either even tried factory re-setting no change :cyclops:
Thanks for the help :good:

[Q] Unable to update Unlocked International version galaxy S4 to android 4.3

Am facing a problem in updating
I have an Factory unlocked international version Galaxy S4 I9500 bought from US
AP : I9500UBUBMG9
CP : I9500UBUBMG9
CSC : I9500UUBBMG9
In Kies, current firmware version : PDA:MG9 / PHONE:MG9 / CSC:MG9(TPA)
Am using it in INDIA, as the Android 4.3 updates are out in India, Am unable to update,
OTA shows - The latest updates have already been installed.
Kies shows - GT-I9500 does not support initialization.
How (Kies/OTA) can I update in india if the 4.3 updates (for I9500) are releases in US.
Why does Kies shows - GT-I9500 does not support initialization.
can i update 4.3 US update in india through OTA(wifi).
Plz help
I'm also having the same problem. Please help!!
khannakabir said:
Am facing a problem in updating
I have an Factory unlocked international version Galaxy S4 I9500 bought from US
AP : I9500UBUBMG9
CP : I9500UBUBMG9
CSC : I9500UUBBMG9
In Kies, current firmware version : PDA:MG9 / PHONE:MG9 / CSC:MG9(TPA)
Am using it in INDIA, as the Android 4.3 updates are out in India, Am unable to update,
OTA shows - The latest updates have already been installed.
Kies shows - GT-I9500 does not support initialization.
How (Kies/OTA) can I update in india if the 4.3 updates (for I9500) are releases in US.
Why does Kies shows - GT-I9500 does not support initialization.
can i update 4.3 US update in india through OTA(wifi).
Plz help
Click to expand...
Click to collapse
Hi. you using your phone in india doesn't mean that you can get the indian update for panama (TPA) firmware. you can wait until the panama update rolls out or you can download any firmware you want from sammobile and flash it with odin.
Hi,
I have the same problem. My galaxy s4 i9505 is from UK, i think is unlock because and i'm using in Portugal with vodafone and have the same problem, kies and ota doesn't recognise the update to the galaxy s4.
as far i know the update already has been release in UK and in Portugal, unlocked or from any carrier has the 4.3 version release.
how can i update my phone ?
thanks
khannakabir said:
Am facing a problem in updating
I have an Factory unlocked international version Galaxy S4 I9500 bought from US
AP : I9500UBUBMG9
CP : I9500UBUBMG9
CSC : I9500UUBBMG9
In Kies, current firmware version : PDA:MG9 / PHONE:MG9 / CSC:MG9(TPA)
Am using it in INDIA, as the Android 4.3 updates are out in India, Am unable to update,
OTA shows - The latest updates have already been installed.
Kies shows - GT-I9500 does not support initialization.
How (Kies/OTA) can I update in india if the 4.3 updates (for I9500) are releases in US.
Why does Kies shows - GT-I9500 does not support initialization.
can i update 4.3 US update in india through OTA(wifi).
Plz help
Click to expand...
Click to collapse
U have one update for Kies now: HERE. If u have problems with Kies, flash it with ODIN. When u finish of install this firmware update ur Kies too (coz Android 4.3 use Kies 3)

Kies wont find latest s4 update

hi all
I own the Samsung galaxy s4 i9505 and I live in the uk
my mobile is on android 4.3 i9505XXUEMKF
but when I check on sammobile is says that their is a newer version of 4.3 which is
CSC: I9505YXXENA5
MODEM: I9505XXUENA4
so I did a manuel check on the phone and it doesn't find the update, so I connected my phone upto my pc and started kies 3
and that doesn't find this latest update either can anybody tell me why?
arnie2012 said:
hi all
I own the Samsung galaxy s4 i9505 and I live in the uk
my mobile is on android 4.3 i9505XXUEMKF
but when I check on sammobile is says that their is a newer version of 4.3 which is
CSC: I9505YXXENA5
MODEM: I9505XXUENA4
so I did a manuel check on the phone and it doesn't find the update, so I connected my phone upto my pc and started kies 3
and that doesn't find this latest update either can anybody tell me why?
Click to expand...
Click to collapse
If you wanna update your phone to the latest firmware then download and flash this file I9505XXUENA4_I9505YXXENA5_BTU.zip and the tutorial from here or here Goodluck Flashing , and Have a nice day.

[q] gt-i9505 does not support initialising

Hi
I try to update my Samsung S4 using KIES but get the error GTI9505 does not support initialising.
When I dial *#1234#
I get the following version information
AP: I9505XXUDMH8
CP: I9505XXUDMH8
CSC : I9505OXXDMHA
Can you tell me how I can update my phone?
DanRamwell said:
Hi
I try to update my Samsung S4 using KIES but get the error GTI9505 does not support initialising.
When I dial *#1234#
I get the following version information
AP: I9505XXUDMH8
CP: I9505XXUDMH8
CSC : I9505OXXDMHA
Can you tell me how I can update my phone?
Click to expand...
Click to collapse
Conect ur phone to Kies and make a pic attaching it here.
*EDIT: You don't need press TOOLS -> FIRMWARE UPGRADE & INITIALIZATION. When you conect ur phone to the pc and open Kies, the updates jump automatically
plz help
i bought a used galaxy s4 GT-I9505
it was already upgraded to 4.4.2 but i wanted to root it
i tried to root it via Odin but failed possibily I TRIED WITHOUT ENABLING DEBUGGING MODE
now kies says
"kies 3 don't support your device"
i tried "FIRMWARE UPGRADE AND INITIALISATION"
but it says your device don't support initialisimg...
Plz plz plz help me,,,,,,
ODIN will not work for sure give me a way out of it plzzzzzzzzz

Update

Hello i have a Samsung galaxy note 3 on three network , i am new to all this and i have googled my question many times only to become more confused. I was curious when my phone will get the lollipop update for uk phone. Future thanks to anyone who can give me any information. P.s im not rooted
zaravacher said:
Hello i have a Samsung galaxy note 3 on three network , i am new to all this and i have googled my question many times only to become more confused. I was curious when my phone will get the lollipop update for uk phone. Future thanks to anyone who can give me any information. P.s im not rooted
Click to expand...
Click to collapse
Hi,
What model of phone do you have? The LTE SM-N9005? If so (and I hope someone could either second this or correct me if i'm wrong) I believe you could flash via odin (and you do not need to be rooted to do this) the lollipop update that O2 has. 5.0 is available for the UK via the sammobile website, so if the basebands remain the same and the phone is the same model, I believe you could just download the 5.0 update from sammobile and flash it via odin.
Since you would be flashing an official version of sammy's rom, you won't need to be rooted, nor have a custom recovery.
Cheers
zaravacher said:
Hello i have a Samsung galaxy note 3 on three network , i am new to all this and i have googled my question many times only to become more confused. I was curious when my phone will get the lollipop update for uk phone. Future thanks to anyone who can give me any information. P.s im not rooted
Click to expand...
Click to collapse
We need know your model and firmware that you are using. Install this APP and add some screenshots here.
reply
Ok phone model is SM-N9005 And firmware is N9005xxugng1
zaravacher said:
Ok phone model is SM-N9005 And firmware is N9005xxugng1
Click to expand...
Click to collapse
so, you are using the sm-n9005, and the firmware u have is the same one as the firmware that the 02 UK version runs in 4.4.2.
Unless I'm mistaken, and if anyone sees I am please correct me, you could flash the 5.0 version with odin for o2 UK. I don't see why it wouldn't work, since it seems you have the same phone and firmware currently in 4.4.2
cheers
zaravacher said:
Ok phone model is SM-N9005 And firmware is N9005xxugng1
Click to expand...
Click to collapse
Your device is using of UK (with CSC: BTU). It still without Lollipop update. I recommend don't flash via ODIN any firmware and wait for future updates (via OTA) if you aren't rooted.
zaravacher said:
Ok phone model is SM-N9005 And firmware is N9005xxugng1
Click to expand...
Click to collapse
You have
Model SM-N9005 Model name GALAXY Note 3 LTE Country United Kingdom Version Android 4.4.2 Changelist 1955971 Build date Mon, 28 Jul 2014 12:56:29 +0000 Product code BTU PDA N9005XXUGNG1 CSC N9005OXAGNJ3
BTU no current update and likely to skip to the next build of Android .
O2 UK firmware can be used on this phone flashed via Odin .
http://www.sammobile.com/firmwares/download/45137/N9005XXUGBOB6_N9005O2UGBOC1_O2U/

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