phone reboots :( - Galaxy S 4 Q&A, Help & Troubleshooting

atleast 2 or 3 times a day, my GS4 reboots, normally it happens when i open an app or the camera app... is my phone glitchy or this is to be expected on the octa-core version? I'm not sure if i should send back my phone, or wait for a samsung update.
Any help would be greatly appreciated thanks

Jason2k13 said:
atleast 2 or 3 times a day, my GS4 reboots, normally it happens when i open an app or the camera app... is my phone glitchy or this is to be expected on the octa-core version? I'm not sure if i should send back my phone, or wait for a samsung update.
Any help would be greatly appreciated thanks
Click to expand...
Click to collapse
its a known issue and many are waiting for the new update u can wait incase u wanna get rid of a issue u can flash OMEGA rom i have been using it since last week and have no issue however flashing ROM means u loose warranty

123hiten said:
its a known issue and many are waiting for the new update u can wait incase u wanna get rid of a issue u can flash OMEGA rom i have been using it since last week and have no issue however flashing ROM means u loose warranty
Click to expand...
Click to collapse
yes thats the problem, my phone is brand new and i dont want to lose warranty yet... so is it best to just wait for a sumsang software update?

Jason2k13 said:
yes thats the problem, my phone is brand new and i dont want to lose warranty yet... so is it best to just wait for a sumsang software update?
Click to expand...
Click to collapse
Ya u can wait infact i also got this phone 1 month ago and using a Rom reason it makes the phone worth more then what samsung gives and OMEGA is superb now
u take a call bro

Related

HELP!!

hey all i got my samsung galaxy 3 one month back and around 2 days back i just switched on my cell and it just stopped at samsung screen and didnt load so i showed it to the samsung customer care ,they fixed it .now its happening again!!
i dont know what to do!!
i have no idea about flashing or rooting or bricking or whatever
plz help me out!
got this cell from my pocket money!!
Check your battery, but it shouldn't be issue if phone actually starts. I recommended you to read about flashing and install new soft. Maybe you just overused it.
Sent from my overclocked GT-I5800 with Kyrillos' 6.0
ujjwalgulecha said:
hey all i got my samsung galaxy 3 one month back and around 2 days back i just switched on my cell and it just stopped at samsung screen and didnt load so i showed it to the samsung customer care ,they fixed it .now its happening again!!
i dont know what to do!!
i have no idea about flashing or rooting or bricking or whatever
plz help me out!
got this cell from my pocket money!!
Click to expand...
Click to collapse
Relax bro, its all right as of now. Try the following then we will see what to do
1. Try to do a factory reset.
2. Try to remove SD Card and then use phone for few hours without it.
3. If Any of the above solves your issue, then post here, else I would strongly suggest you to Flash a Stock ROM. You can contact me if you don,t know how.
Since you are from bangalore, so I am assuming you have a I5801 with Android 2.1 installed by default. Also post if you updated the firmware using KIES?
For the time being, cheer up as our Galaxy 3 is not frail
umangsagar said:
Relax bro, its all right as of now. Try the following then we will see what to do
1. Try to do a factory reset.
2. Try to remove SD Card and then use phone for few hours without it.
3. If Any of the above solves your issue, then post here, else I would strongly suggest you to Flash a Stock ROM. You can contact me if you don,t know how.
Since you are from bangalore, so I am assuming you have a I5801 with Android 2.1 installed by default. Also post if you updated the firmware using KIES?
For the time being, cheer up as our Galaxy 3 is not frail
Click to expand...
Click to collapse
hi
dont do any flashing or rooting if u have warranty on the phone and u have not done any of the above just take it back to service and tell them the problem and they will fix it for ur thats all ur phone is just 3 months old they have do it
haree said:
hi
dont do any flashing or rooting if u have warranty on the phone and u have not done any of the above just take it back to service and tell them the problem and they will fix it for ur thats all ur phone is just 3 months old they have do it
Click to expand...
Click to collapse
Yes i will second haree....in warranty period, if you havent made changes to your ROM, you should get it back to service centre and ask them do a proper repair, you can also tell them its a persistent problem. My apologies for not mentioning this as the 1st step above. Thank you haree

[Q] Rooting changed Model No

Hi All,
I have bought Samsung Galaxy 3 5 months back... the model no is GT-I5801. I did rooting to upgrade from Android 2.1 to 2.2 but the model no got changed to GT-I5800. Now my phone is dead slow... battery also got drained soon.
I really frustrated by using this change.
Can you anyone please help on this how to rollback all these things.
Regards
Ragavendran
Hi...
Try flashing an Eclair rom with bootloader
ragavendrang said:
Hi All,
I have bought Samsung Galaxy 3 5 months back... the model no is GT-I5801. I did rooting to upgrade from Android 2.1 to 2.2 but the model no got changed to GT-I5800. Now my phone is dead slow... battery also got drained soon.
I really frustrated by using this change.
Can you anyone please help on this how to rollback all these things.
Regards
Ragavendran
Click to expand...
Click to collapse
Go to the link : http://forum.xda-developers.com/showthread.php?t=1063940 or http://forum.xda-developers.com/showthread.php?t=1125387
Scroll down to ASIAN ROMs...choose which one you want to flash...go ahead and it should get restored to I5801.....
ragavendrang said:
Hi All,
I have bought Samsung Galaxy 3 5 months back... the model no is GT-I5801. I did rooting to upgrade from Android 2.1 to 2.2 but the model no got changed to GT-I5800. Now my phone is dead slow... battery also got drained soon.
I really frustrated by using this change.
Can you anyone please help on this how to rollback all these things.
Regards
Ragavendran
Click to expand...
Click to collapse
flash attached as one package..
but before flashing bootloader i wld recommned to close all running programmes in bg & then open odin & flash..
ranadip.bswas said:
flash attached as one package..
but before flashing bootloader i wld recommned to close all running programmes in bg & then open odin & flash..
Click to expand...
Click to collapse
Hi
What do you mean?
Flash the same way as we flash roms?
Coz I would be in download mode, so how come can I have apps running?
Even I need i5801 during boot, as I dropped my cell in water, its working fine now but I can't hear during a call or play a song (I mean things are not audible & so I need to contact Samsung care center) so need either ddjp2 wid bootloader or the file you provided.
Thanks in advanced.
dabhirahul said:
Hi
What do you mean?
Flash the same way as we flash roms?
Coz I would be in download mode, so how come can I have apps running?
Even I need i5801 during boot, as I dropped my cell in water, its working fine now but I can't hear during a call or play a song (I mean things are not audible & so I need to contact Samsung care center) so need either ddjp2 wid bootloader or the file you provided.
Thanks in advanced.
Click to expand...
Click to collapse
^I guess what he meant was that close all the background applications on your PC/Laptop before initializing the process.
h4r5h said:
^I guess what he meant was that close all the background applications on your PC/Laptop before initializing the process.
Click to expand...
Click to collapse
Ya . Thnx h4r5h ..
Sent from my GT-I5800 using Tapatalk
DDJP2 on samfirmware is wid a bootloader.
Anyway thanks for that small file (boot.tar)
Can I flash only the wanted portions of a rom after removing the rest using 'total commander' always.

Galaxy S4 Constant Reboots!!!

Hi all, I have had my galaxy s4 I9500 for 4 weeks now and running completely on stock rom I9500UBUAMDK. Only recently I have been having problems with the phone rebooting 3-4 times a day in my pocket! This is getting very frustrating and need an urgent fix! I have already factory reset the phone and there's no warranty as I purchased my phone online and unlocked. If anyone else is having the same problem or could give me advice, please share. Thanks!
There is a known problem , with too many apps open, and when camera is launched, the phone will reboot.
sunish said:
There is a known problem , with too many apps open, and when camera is launched, the phone will reboot.
Click to expand...
Click to collapse
Thanks for the reply, and yes i've had reboot problems when camera app is opened, however my phone is rebooting 3-4 times a day without doing anything
B3AstLyBLitZ said:
Hi all, I have had my galaxy s4 I9500 for 4 weeks now and running completely on stock rom I9500UBUAMDK. Only recently I have been having problems with the phone rebooting 3-4 times a day in my pocket! This is getting very frustrating and need an urgent fix! I have already factory reset the phone and there's no warranty as I purchased my phone online and unlocked. If anyone else is having the same problem or could give me advice, please share. Thanks!
Click to expand...
Click to collapse
there is a new update which u can install and will have no issue at all
get the firmware from below link for ur unlocked i9500 and flash using ODIN
http://samsung-updates.com/device/?id=GT-I9500
Note after flashing the new firmware do a complete reset from ur device and u ll have all the issues gone
123hiten said:
there is a new update which u can install and will have no issue at all
get the firmware from below link for ur unlocked i9500 and flash using ODIN
http://samsung-updates.com/device/?id=GT-I9500
Note after flashing the new firmware do a complete reset from ur device and u ll have all the issues gone
Click to expand...
Click to collapse
Thanks for the advice, sorry I'm a bit confused if I need root to install this new firmware?
B3AstLyBLitZ said:
Thanks for the advice, sorry I'm a bit confused if I need root to install this new firmware?
Click to expand...
Click to collapse
No u dont have to root to install this update just get the firmware use odin 3.07 / 04 and flash it

Problem with my new galaxy s4 freezing and rebooting

Hi all
I just bought a new galaxy s4 since the first start the screen freeze and the device reboot it self, I didn't install any app on it, I didn't even finish configuring the device, I was able to finish first startup configuration after 15 time of freezing and rebooting on me at different steps or times, I did hard reset and I downloaded the latest software update, nothing seems to fix it
I'm sure it's a software issue since I tested it's hardware
can anyone help me with a possible solution to that problem ?!?!?!
EngASM said:
Hi all
I just bought a new galaxy s4 since the first start the screen freeze and the device reboot it self, I didn't install any app on it, I didn't even finish configuring the device, I was able to finish first startup configuration after 15 time of freezing and rebooting on me at different steps or times, I did hard reset and I downloaded the latest software update, nothing seems to fix it
I'm sure it's a software issue since I tested it's hardware
can anyone help me with a possible solution to that problem ?!?!?!
Click to expand...
Click to collapse
Which firmware are you in?
try to flash a MGA firmware using odin and then reset the device from ur setting and all should be fine
For firmware see my signature it has a link
.
123hiten said:
Which firmware are you in?
try to flash a MGA firmware using odin and then reset the device from ur setting and all should be fine
For firmware see my signature it has a link
.
Click to expand...
Click to collapse
That would avoid the warranty wouldn't it ?!?!
No flashing firmware doesn't void warranty.
Sent from my GT-I9505 using xda premium
gee2012 said:
No flashing firmware doesn't void warranty.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
EngASM said:
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
Click to expand...
Click to collapse
nope, you should be fine.
im4eversmart said:
nope, you should be fine.
Click to expand...
Click to collapse
isn't there any other link than the Hotfile link to download the firmware !!
EngASM said:
isn't there any other link than the Hotfile link to download the firmware !!
Click to expand...
Click to collapse
No, takes about 1,5 hrs to download unless you get a premium hotfile acccount.
Get it exchanged.. I cant remember a time where I purchased and started rebooting on its own that quickly.
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
PS :I'm still on official software. I tried reflashing its official firmware via odin and the problem persists.
zahix said:
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
PS :I'm still on official software. I tried reflashing its official firmware via odin and the problem persists.
Click to expand...
Click to collapse
did you try to wipe data and cache??
I'm pretty sure you both have a hardware issue. Freezing and rebootung sounds like probs with the CPU. As the problem where since first start, there sholdn't be a hindering getting it exchanged...
I agree. If it's happening straight out of the box send it back for replacement. Seems like hardware fault to me.
Sent from my GT-I9000 using XDA Premium HD app
samersh72 said:
did you try to wipe data and cache??
Click to expand...
Click to collapse
Yes I tried to wipe data and cache multiple times.
I bought it from a store 2 months ago and I don't think they offer warranty like Samsung stores. I will try to tell the seller that the phone has manufacturing defect and maybe he would replace it .
zahix said:
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
Click to expand...
Click to collapse
Same thing. This is a replacement for the first phone that suddenly died (didn't power on anymore). First one before it died, worked flawlessly. I didn't reboot it for weeks. This new one reboots 10 times a day on it own.
gee2012 said:
No, takes about 1,5 hrs to download unless you get a premium hotfile acccount.
Click to expand...
Click to collapse
U are wrong. HOTFILE is offline and TERAFILE.CO is online
---------- Post added at 01:52 AM ---------- Previous post was at 01:50 AM ----------
EngASM said:
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
Click to expand...
Click to collapse
If u need any firmware pls:
1. Tell me model of phone (i9500, i9505)
2. If is branded or no to one phone company
3. Android 4.2.2 or 4.3
4. Where are u from?
If you get random reboots the phone freezes up without no reason and while booting the phone it hangs on the samsung logo get your Battery exchanged asap.
Samsung acknowledged to have shipped a bad series of batteries serial starting with BD
you can exchange them under waranty
other symptoms you can encounter is that the phone is rebooting during incomming calls/sms and a huge battery drain before reboot you are at 80% after you only have 20% or less left
you can also check if the battery is swells up.
replace this battery asap because it can explode and for your sake I hope this does not happen to you and especially when the phone is in one pf the pockets of your pants (have to be carefull for your childsupport )
goodluck

I9500 Downgrade stuck for no reason

hello have this phone since it came out never did any root or nothing
because of the shown problem i think it may be a carrier(movistar) thing
i dont know.
Any help its appreciated
the problem shown for clearer understanding:
(you know the youtebe thing) /watch?v=yO5h072_dzg
PS: thanks for any help
didierdalz said:
hello have this phone since it came out never did any root or nothing
because of the shown problem i think it may be a carrier(movistar) thing
i dont know.
Any help its appreciated
the problem shown for clearer understanding:
(you know the youtebe thing) /watch?v=yO5h072_dzg
PS: thanks for any help
Click to expand...
Click to collapse
that happen after you make Downgrade ?
EgyMan said:
that happen after you make Downgrade ?
Click to expand...
Click to collapse
as i said "i have this phone since it came out never did any root or nothing
because of the shown problem"
i never was able to do anything root or downgrade related stuff. I have all stock firmware. never was able to past that screen
didierdalz said:
as i said "i have this phone since it came out never did any root or nothing
because of the shown problem"
i never was able to do anything root or downgrade related stuff. I have all stock firmware. never was able to past that screen
Click to expand...
Click to collapse
try use mobile odin ?
Downgrade the latest Samsung devices is the MOST STUPID THING you can do in your life. Maybe 2 or 3 persons dont agree with me but the rest for sure yes. If ODIN let u downgrade becomes the problems with wifi, data, random reboots, warranty void, battery drains... And you downgrade coz ur phone was bad with the new android version? Come on! :laugh:
Joku1981 said:
Downgrade the latest Samsung devices is the MOST STUPID THING you can do in your life. Maybe 2 or 3 persons dont agree with me but the rest for sure yes. If ODIN let u downgrade becomes the problems with wifi, data, random reboots, warranty void, battery drains... And you downgrade coz ur phone was bad with the new android version? Come on! :laugh:
Click to expand...
Click to collapse
dude wtf i have to go in that mode if i want to root "Come on! :laugh"
EgyMan said:
try use mobile odin ?
Click to expand...
Click to collapse
you must be rooted and i cant as i said before

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