Locking up straight out of the box - Galaxy S 4 Q&A, Help & Troubleshooting

Just got my new i9500, turned it on and with in minute it locked up then rebooted (no sim or mem card at this stage).
Did't think much of it at the time. Went ahead and rooted it & flashed Omega rom.
Unfortunately it continues to lock up & reboot every few minutes of use. Looks like it is faulty and will have to go back for warranty. My concern is the rom counter and warranty. Will flashing a stock firmware with odin put the counter back to zero?

Flashing stock with odin will not reset Samsung's rom counter. From my understanding, there are ways to reset the counter, but you have to be very careful because it has the potential to really mess up the phone. If you flash back to stock rom and stock recovery and relock the bootloader, you will be able to exchange it wherever you bought it without an issue (assuming you are still within the 14 day period most carriers give you). No one will look that deeply into the software of the phone until it gets back to Samsung. And even then, it is not guaranteed they will check that. I'm not saying it won't happen, but the odds of you having any issues are slim.

KTM690 said:
Just got my new i9500, turned it on and with in minute it locked up then rebooted (no sim or mem card at this stage).
Did't think much of it at the time. Went ahead and rooted it & flashed Omega rom.
Unfortunately it continues to lock up & reboot every few minutes of use. Looks like it is faulty and will have to go back for warranty. My concern is the rom counter and warranty. Will flashing a stock firmware with odin put the counter back to zero?
Click to expand...
Click to collapse
Flash a Stock Firmware using Odin below is the link u can find a firmware of ur cell
http://forum.xda-developers.com/showthread.php?t=2265477&highlight=stock+firmware
after flashing a firmware again reset the device from ur cell
and i9500 has hidden counter mostly so u cant see how many flashes u have got however there isnt any way to reset also for now may be we have to wait till chainfire gets one for i9500 .. Once u flash a stock firmware it will show official hopefully they will replace it
Make sure its saying official on download mode and also in abous us / status / device status all should be official of whatever samsung writes

I have flashed a genuine firmware but it still says "Custom" when I boot into download mode.
Any ideas how to get it back to official & reset counter?

Related

[Q] GS4 - How to return completely stock for warranty exchange

Hi,
I've been do many flash last 24 hours on my Galaxy S4(Model SGH-I337M, Telus). Initialy, i've the factory stock rom, rooted. So, yesterday, i've decided to install Cyanogen mods nightly on my phone. Not the first time i've been used it on my phone. No problem before. So, this night, after a friend show me the release canditate release seem to be more stable, i've been try to put it on my phone. So, accidentaly wipe all the data on my phone. When i'm back home, i've put again the samsung original rom from my operator(4.2.2), found here, on the website, whit odin. All completed succefully, but i've noticed that the wifi won't turn on after the flash, and no sound from the speaker. So, i've put Cyanogen nigthlies again to test if it rom relative, but same issues here, no sound, but the wifi was working. The phone was very instable, so. Then, finaly, put the original rom again, without any rooting. Stuck on samsung logo, that i've finaly got fixed by clear the data and cache. But, no sound, and no wifi. Instable too.
Precision about phone: Unlocked whit the service mode(work), and enabled AWS whit a software and file(tutorial found here)
My question is: Anything else i can do to make my phone work fine again, and does it's possible to make the phone totaly stock? When i boot up, i've noticed that the phone, whit all rom i've try, said on samsung logo: Kernel is not sendroid enfonced, warranty status: kernel, so i can't go to return my phone on warranty whit that. How i can erase that line, and make my phone seem to be no modified?
Just to specify, it's not the first time i flash a phone. Do many flash, whit galaxy s2, s3 and s4, and sure, mine. Got try Cyanogen, stock, know how Odin work and all, try many rom, and before today, never has any problem to do turn back, but now, it's seem to be impossible.
Thank you very much for your help, very appreciated!
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
jd1639 said:
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
Click to expand...
Click to collapse
I've just try this. Flash the stock rom whit odin, and factory reset on original recovery after. Same, no wifi, no any sound.
Just see yesterday, when i'm flashing, i'm flashing on the bootloader in odin(whit the tar for the stock rom). Today, correct this by flash on the pda section, still not work. Found here on the forum the stock bootloader, rom, csc, and modem, but when i do this whit odin, odin said fail.
Thank very much, i think my phone is dead, and nothing to do to exchange it on warranty.
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
saj222 said:
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
Click to expand...
Click to collapse
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
dardares said:
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Click to expand...
Click to collapse
I've seen worse software, it's no better or worse than iTunes.
Sent from my SGH-I337M using Tapatalk
dardares said:
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
Click to expand...
Click to collapse
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
mps5566 said:
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
Click to expand...
Click to collapse
This is the link i've found whit all the factory stock operator ROM. This is what rescue me.
http://forum.xda-developers.com/showthread.php?t=2269304
@Spacemonkie4207 never my itune was freeze, and i can do basic operation like transfer music or create playlist without any problem. My kies stay on connection in progress, and turn, turn, turn, but never connect. And when it connect, only one operation, and kies completely freeze, stop responding, need to close it, and open it again. Tried many cable, usb cable, reinstalling software, two other computer, but nothing to do.
I recovered back to stock from custom to 4.3 however if you do so, depending on carrier you could lose root and the ability to install custom recovery.
I would revert back to 4.2.2 (as it's knox free) go to samsungupdates (google it) and pull the 4.2.2 for your region and carrier. flash with odin 3.9
you'll lose root, but you can always perform again as long as not on 4.3 (with 4.3 u can still root if you remove all the knox stuff, u just lose warranty).
Az

[Q] flashing Stock UK BTU though on boot polish language shown

Ages ago because i was impatientto update my phone so i flashed the Polish Stock using Odin, since then i have used Odin to flash the UK Stock, though when i wipe and reset the phone it still initially comes up with the polish language, (not a massive issue i know but i want to get UK OTA if it ever comes) also if i go to sell the phone at the end of this year when the Note5 is out im sure the new owner would want to turn it on and see english.
Ive tried
Clearing the EFS cache and resetting the phone from recovery before and after flashing BTU
I made sure reactivation lock was off as I wondered if that would cause an issue though that hasn't helped. does anyone have any other ideas?
Im un-routed as i sometimes use my phone to test out corporate BYOD so cant root of flash a custom rom.
thanks all for any help.
ooMoo said:
Ages ago because i was impatientto update my phone so i flashed the Polish Stock using Odin, since then i have used Odin to flash the UK Stock, though when i wipe and reset the phone it still initially comes up with the polish language, (not a massive issue i know but i want to get UK OTA if it ever comes) also if i go to sell the phone at the end of this year when the Note5 is out im sure the new owner would want to turn it on and see english.
Ive tried
Clearing the EFS cache and resetting the phone from recovery before and after flashing BTU
I made sure reactivation lock was off as I wondered if that would cause an issue though that hasn't helped. does anyone have any other ideas?
Im un-routed as i sometimes use my phone to test out corporate BYOD so cant root of flash a custom rom.
thanks all for any help.
Click to expand...
Click to collapse
Download Phone INFO Samsung from Play and check the CSC.
But it might be you are rebooting into DL mode instead of shutting down the phone then starting it in DL mode. I usually remove the battery for a bit and hold the power button for a few secs to make sure the mainboard is completely discharged. Odin (& other methods) all have problems changing BL and Modem if you just do a reboot into DL.
You might want to take a look at Multiboot and Recovery for the possibility of having the ROM you want, rooted etc. AND still have a stock ROM you can choose to boot into for work purposes.

[Q] Unable to remove custom padlock stock lolipop

I have tried everything I can possibly think of in a short period of time, and need an answer in a hurry. The phone (Verizon Samsung Galaxy Note 3 N-900V) was rooted back when kitkat was the main OS using geohot's towelroot (or possibly kingo root I can't remember which i used after I got the phone and upgraded from ICS). I have 2 of these exact same phones, used the exact same rooting method, and unrooted by uninstalling the superuser app, rebooted, and installed the OTA update to lolipop. My phone works fine, (the one I'm typing from) however, my other phone decided to take a dump. It's a software bug between the samsung firmware and the new lolipop OS. It was working for several months, then all the sudden it wouldn't recognize/register the APN. Now it doesn't see anything just about with the phone. Not even the IMEI from the phones serial number. The sim card has been replaced twice and has worked for a matter of a few hours, however, upon restarting the phone, it goes back to no service, and nothing is registered or recognized. I reflashed the phone with the stock 5.0 Lolipop using Odin several times to no avail. My phone (one I'm using now) once did this months ago, and I was able to access the service menu and reregister the SIM card and phone has worked fine since. With this other phone, I can't get into the service menu at all because nothing is registering. So, after reflashing 4 or 5 times, factory reseting from both the OS and from recovery booting, it still has the same issue. Here is my question. It used to be when I reflashed, the custom padlock would disappear. I'm getting a new phone tomorrow, and I need to get rid of the custom padlock before I return the old phone. I can use Odin, or whatever but it has to be something, I can do while it stays stock. The knox counter has not been tripped, and the flash counter is not tripped nor showing anything on the download mode. Everything lools, and feels stock, except that custom padlock. Is there a way to get rid of that custom padlock unrooted, by reflashing? I even used a pit file to repartition, but that didn't work either. Need help A.S.A.P.!
I would just hard brick the phone just before returning it...they will just throw it out at that point and your secret will be safe.
Hard Brick
xxperrin said:
I would just hard brick the phone just before returning it...they will just throw it out at that point and your secret will be safe.
Click to expand...
Click to collapse
You thinking maybe a NAND erase?
Hard Brick
I've thought about flashing the wrong rom too but dunno if that will work 100%. I either need to fix it, or make it 100% unrecoverable. Any advice?

Note 4 Stuck in Boot Loop - Help - Recovery not working - Flash stock Rom not working

Note 4 Stuck in Boot Loop - Help
I have a Note 4 SM-N910F, never been rooted, stock rom upgraded to 5.1.1 back in October, working fine until yesterday when it got stuck in a Boot loop.
Not sure what caused it but before it got stuck I was messing around with Google Photos which was running a bit slow.
Also I put it on the Qi Charger just before the loop started. It has an aftermarket Fone charger stuck to the battery. I’ve had this and the Qi Charger for 6mths with no problems before now.
It gets to the Samsung page waits a couple of seconds then boots again.
Here’s what I’ve tried - unsuccessfully - to fix the boot loop:
1: recovery mode.
I can get the little recovery text to appear in the top left but after a few seconds it boots again.
2: volume down, home
This gets me to the screen with up/down for continue/cancel.
This is the _only_ screen I can get to stay up without rebooting. It sits there waiting for input.
- Cancel, causes restart, of course, but back into the bootloop
3: Mashing on power button. Banging it, wiggling it, blowing on it.
I read somewhere this could cause a boot loop, but I doubt it is my case because
a. I’ve never had problems with the power button before
b: When I take out the battery and put it back in, it does NOT turn on. If I do the same holding the power button, it powers into the boot loop. So if the button were jammed on I would expect it to never remain off with the battery in.
3: flashing stock rom
I’m not 100% sure what build I had before. I know it was stock 5.1.1 OTA, and I’m pretty sure it was unlocked (my wife bought the phone and i inserted my old sim, but she may have bought it from my carrier and can’t remember)
So anyway I tried all three versions of TPH (unlocked) 5.1.1 from Sammobile.
Installed Odin 3.10.7 and flashed them.
It reboots to recovery but immediately boot loops again.
I doubt its to do with the version of the rom anyway since the symptoms are identical after flashing. Only now the boot loop always shows the little ‘recovery booting...’ text in the top left.
Here’s what I have NOT tried but am thinking about:
A: Re-partition option in Odin
B: Nand Erase All option in Odin
C: Buying a new battery.
On A/B: as far as I can tell what I have done so far should have left the data intact. I’m prepared to wipe all my data if it fixes my phone (no lectures about backups please!) and I’m tempted to do one of these on the off chance that the problem is caused by data or the “disk" problems.
But I don’t want to brick it. Can someone recommend how likely these are to help
And what they actually do?
(Please refrain from responses I see elsewhere like “this will brick your phone if you don’t know what you’re doing”. I don’t know what I’m doing, thats why I’m asking - just the facts please)
On C: the battery seems ok in that the power is solid even after not being plugged in for a long time, but since it was on the Qi Charger with that aftermarket thing stuck to it when it happened, I’m suspicious. Can any one say if this is a likely cause?
If so, it might be worth waiting till I get a new batter before doing A or B (can I wait days for Amazon!?)
[UPDATE] Got a new (genuine) battery at a local electronics store. No dice. Same problem, so it's not the battery. Shall I go ahead and re-partition.
[UPDATE] Got a PIT file from another forum, and flashed again with re-partition checked and PIT loaded. same results.
Is Nand-rease worth trying?
The phone is still under warranty so maybe I can return it.
But in that case I want to erase what's on it first.
thanks for any help
rhubarb
I don't think that the Samsung service center will accept cuz u have unofficiall custom
Simple Go to ur any nearby SOFTWARE ENGINEER may be he will help u out
Even I had the same problem with my NOTE 4 EDGE
Try downloading and flashing any "COJ5" build of 5.1.1 from sammobile. Samsung has recently issued a new update "COJ5" it basically locks down the bootloader and will not allow the device to run any previous builds.....Maybe your phone updated to COJ5 in the background and then it started messing around because the phone is rooted. Flashing "COJ5" will lock your bootloader and you will not be able to flash 4.4.4 or 5.0.2 but there is nothing to lose when your phone is already pretty much dead?.....ORRR if this is not a software issue then it could be related to hardware maybe the memory of your phone is done. I am not an expert on this but this is just an advice.....i have told you what will happen if u flash coj5 build now its up to you to decide. I would suggest you wait and wait if you are lucky to get a response from an expert and do what they say .......if not then give this a try!
**EDIT** another idea....First flash a custom recovery such as TWRP....see if it lets you boot into recovery and if it does then perform all sorts of formats.....and factory resets in there see if it works....if its still rebooting after format then flash the coj5 build of 5.1.1....note that you "MUST" format it with TWRP first and then check if its working because once you have coj5...it might not let you flash custom recoveries.
dork997 said:
Try downloading and flashing any "COJ5" build of 5.1.1 from sammobile. Samsung has recently issued a new update "COJ5" it basically locks down the bootloader and will not allow the device to run any previous builds.....Maybe your phone updated to COJ5 in the background and then it started messing around because the phone is rooted. Flashing "COJ5" will lock your bootloader and you will not be able to flash 4.4.4 or 5.0.2 but there is nothing to lose when your phone is already pretty much dead?.....ORRR if this is not a software issue then it could be related to hardware maybe the memory of your phone is done. I am not an expert on this but this is just an advice.....i have told you what will happen if u flash coj5 build now its up to you to decide. I would suggest you wait and wait if you are lucky to get a response from an expert and do what they say .......if not then give this a try!
**EDIT** another idea....First flash a custom recovery such as TWRP....see if it lets you boot into recovery and if it does then perform all sorts of formats.....and factory resets in there see if it works....if its still rebooting after format then flash the coj5 build of 5.1.1....note that you "MUST" format it with TWRP first and then check if its working because once you have coj5...it might not let you flash custom recoveries.
Click to expand...
Click to collapse
You can flash TWRP through ODIN while on COJ5 bootloader. It's locked but you still can flash recoveries and kernel and 5.1.1 ROMS
I am very interested in this thread. I have the EXACT same problem as you have after installing SimplRom, which was a ROM prior to COJ5. It could indeed be that our bootloaders are locked now?
I am using the N910F and just like you, installing any ROM/Custom Recovery/Bootloader/Kernel doesn't help. Perhaps installing a COJ5 ROM might help. I will give that a try, but I've recently used Kies to install the latest official firmware, but it didn't fix the issue.
I will report back here and we'll work on this together to make our phones work again!
Osama lakdawala said:
I don't think that the Samsung service center will accept cuz u have unofficiall custom
Simple Go to ur any nearby SOFTWARE ENGINEER may be he will help u out
Even I had the same problem with my NOTE 4 EDGE
Click to expand...
Click to collapse
Thanks but:
1: I have no custom rom. I have never had a custom rom on this device. I want to take it to Samsung, but want to clear the memory first. How can I do that?
2: I _am_ a software engineer_
dork997 said:
Try downloading and flashing any "COJ5" build of 5.1.1 from sammobile. Samsung has recently issued a new update "COJ5" it basically locks down the bootloader and will not allow the device to run any previous builds.....Maybe your phone updated to COJ5 in the background and then it started messing around because the phone is rooted. Flashing "COJ5" will lock your bootloader and you will not be able to flash 4.4.4 or 5.0.2 but there is nothing to lose when your phone is already pretty much dead?.....ORRR if this is not a software issue then it could be related to hardware maybe the memory of your phone is done. I am not an expert on this but this is just an advice.....i have told you what will happen if u flash coj5 build now its up to you to decide. I would suggest you wait and wait if you are lucky to get a response from an expert and do what they say .......if not then give this a try!
**EDIT** another idea....First flash a custom recovery such as TWRP....see if it lets you boot into recovery and if it does then perform all sorts of formats.....and factory resets in there see if it works....if its still rebooting after format then flash the coj5 build of 5.1.1....note that you "MUST" format it with TWRP first and then check if its working because once you have coj5...it might not let you flash custom recoveries.
Click to expand...
Click to collapse
Thanks to you and dork97 for the ideas. First some notes:
- I have never flashed a custom ROM, nor ROOTed this Note 4. The recent upgrade to 5.1.1 was official.
the first upgrade to 5.0.1 was automatic and after that I turned off automatic upgrades and upgraded to 5.1.1. manually. So I dont think it was an upgrade that caused it and it certainly was NOT a custom ROM or ROOT. I was doing nothing at all when the boot loop started.
- I'm not sure what ROM I had, but when I went looking for the available Portugal unlocked ROM, which _should_ be what I had, the latest were CJ03 (3, not 5) and before that CH03, CI03. Presumably I had one of those (my last update was October, so probably CH03).
I have tried all 3 of these, but the symptoms are the same.
I'm tempted to try the TWRP option - but would like some more details on what is and what it does, or what problem I might have that it would fix.
However I am probably still in time for a warranty repair - especially since I didnt actually do anything for this to happen. I would like to avoid losing that chance.
If I do take it in for warranty, I'd like to wipe the memory first though. How can I do that?
Finally can anyone actually tell me if the NAND ERASE is likely to help? How does flashing TWRP compare?
I get the feeling in fact, that I have a hardware problem. Especially given there were not software system changes around the time it happened, and given that it loops while trying to boot into recovery mode. In fact the only mode that doesnt constantly cycle is download mode. (Even holding the power button in dl mode does nothing which makes me suspect that, but pulling the battery out and replacing it leaves it off until I press the power button so perhaps not)
Thanks for the replies so far. Any more ideas, details?
roverrhubarb said:
I get the feeling in fact, that I have a hardware problem. Especially given there were not software system changes around the time it happened, and given that it loops while trying to boot into recovery mode. In fact the only mode that doesnt constantly cycle is download mode. (Even holding the power button in dl mode does nothing which makes me suspect that, but pulling the battery out and replacing it leaves it off until I press the power button so perhaps not)
Click to expand...
Click to collapse
I have the exact same as you. I did install a custom recovery (multiple) and still get the bootloop. From my tries yesterday, I indeed also suspect it may be a hardware issue. Perhaps to do with the battery/charging port. When I have my device unplugged and try to start in recovery/normalboot, it does not have a bootloop but simply turns off (and then doesn't respond until I pull the battery out). I think a NAND erase wouldn't do anything as I've personally tried that already.
Have you prior (upto a week) before you got the issues had your phone in a moist environment (bathroom while showering for example). I got my problems a week after I accidentally left my phone in the bathroom and installed custom ROM (which was done earlier and had no issues).
I've read online that it may have caused oxidation on the inside and may need some cleaning/drying with alcohol.
I still hold hope that we just have a software issue as download mode is working fine (apart from the Power off not working unless we pull out the battery).
Anybody have any experience with oxidation on their phone? Perhaps have had a similar bootloop due to hardware failure?
roverrhubarb said:
Thanks to you and dork97 for the ideas. First some notes:
- I have never flashed a custom ROM, nor ROOTed this Note 4. The recent upgrade to 5.1.1 was official.
the first upgrade to 5.0.1 was automatic and after that I turned off automatic upgrades and upgraded to 5.1.1. manually. So I dont think it was an upgrade that caused it and it certainly was NOT a custom ROM or ROOT. I was doing nothing at all when the boot loop started.
- I'm not sure what ROM I had, but when I went looking for the available Portugal unlocked ROM, which _should_ be what I had, the latest were CJ03 (3, not 5) and before that CH03, CI03. Presumably I had one of those (my last update was October, so probably CH03).
I have tried all 3 of these, but the symptoms are the same.
I'm tempted to try the TWRP option - but would like some more details on what is and what it does, or what problem I might have that it would fix.
However I am probably still in time for a warranty repair - especially since I didnt actually do anything for this to happen. I would like to avoid losing that chance.
If I do take it in for warranty, I'd like to wipe the memory first though. How can I do that?
Finally can anyone actually tell me if the NAND ERASE is likely to help? How does flashing TWRP compare?
I get the feeling in fact, that I have a hardware problem. Especially given there were not software system changes around the time it happened, and given that it loops while trying to boot into recovery mode. In fact the only mode that doesnt constantly cycle is download mode. (Even holding the power button in dl mode does nothing which makes me suspect that, but pulling the battery out and replacing it leaves it off until I press the power button so perhaps not)
Thanks for the replies so far. Any more ideas, details?
Click to expand...
Click to collapse
Well if you still have warranty then don't try anything on your own and go for the warranty repairs.
dork997 said:
Well if you still have warranty then don't try anything on your own and go for the warranty repairs.
Click to expand...
Click to collapse
thanks. How can I wipe personal data without voiding the warranty, using odin or kies? Given I canNOT get it into recovery mode, only download mode.
roverrhubarb said:
thanks. How can I wipe personal data without voiding the warranty, using odin or kies? Given I canNOT get it into recovery mode, only download mode.
Click to expand...
Click to collapse
Since you can get into download mode I'd flash firmware through ODIN again after verifying it's correct.
I'm seeing off the sammobile site for the 910F not all are the COJ5 locked bootloader.
Since you did update in Oct you may be on the COJ3. I'd try one of those and see if it works.
If it doesn't work and stops on the sboot.bin file then you have the COJ5
roverrhubarb said:
thanks. How can I wipe personal data without voiding the warranty, using odin or kies? Given I canNOT get it into recovery mode, only download mode.
Click to expand...
Click to collapse
i am sorry i don't know any way to remove personal data other than doing it via recovery. There is an option of "nand erase" in odin it is used while flashing firmware and it wipes everything on the phone but i have never used it (and also don't know whether it can help you or not) ... Senior members kindly help us with this.
Any update to your situation?
very interested as I am in the same situation as you are. Download mode works, recovery+normal boot not. No matter what ROMs/recoveries I install
Same issue I think
I am also in the same situation, although I can enter the recovery mode - home power and volume up - I have tried the wipe cache and then factory wipe to no avail - I have also entered download mode and flashed the stock recovery and even though Odin says pass, it is still in a boot loop. Also when I go to the download screen it has a line saying knox warranty void 0x1(4) does this mean I have voided the warranty even though I only used Odin to flash stock recovery?
Did anyone found a solution
Did anyone ever found a solution to this problem I'm having the exact same issue on a note 4 smn910a
I have a slightly different issue with my Note 4 SM-N910G, wherein am not able to start the phone at all, it is completely dead, if i put the cell phone on charge then also there is no LED on the top but if i connect the device to the PC it does make the connected sound on the PC but Odin is still not able to recognize the device neither kies. I tried draining the power by removing the battery, connected the device to PC without battery and then inserting it but the same problem. Please suggest me any resolution for this dead body am carrying from past few weeks.
hi Op,
did you find any solution for this issue?
Hello all. This is advice to use as a very last resort if you are experiencing the recovery bootloop issue AND you don't have the emmc failure bug. I had the recovery reboot, sudden shutdown with no warning, etc. issue for the past two weeks. I tried everything on Google and Youtube to fix my problem with no success. I flashed multiple stock ROMS and recovery tars (stock and TWRP) via ODIN, but nothing worked. Oddly enough, I never received the emmc error that I have read about. Also, in the few times that my phone booted normally, I even loaded the Wakelock Power Manager app, set it to partial wakelock and my phone STILL continued to bootloop. As a last resort, I bought a new battery, but the reboot problems continued in Android 4.4.4 Kitkat, 6.0 Marshmallow, 7.1 Nougat and 8.1 Oreo ROMS. Well, here is what finally helped me to get my phone back operational. I had a backup ROM from a previous install and a TWRP flashable version of the same ROM on my SD card (in case the phone did not stay on for the full restore). I put the phone into a ziplock bag into a freezer for about 20 min. (thankfully this time TWRP stayed on long enough for me to do the following):
1) copy all the files I wanted to save from internal storage to a computer.
2) performed a full wipe (Dalvic, Cache, System, etc. Like when flashing a ROM, but this time also internal storage. Note: Please do not wipe both internal and SD card, as you may have a difficult time trying to load the ROM file back on the sd card (assuming you don't have a card reader).
3) After wiping, I was able to restore my stock ROM backup (or you can just flash the stock ROM).
I can't be 100% sure, but I think my wiping internal and then flashing the stock ROM finally did the trick. Since this morning, the phone has been pretty much back to as it was before. In either case, I'm sharing this with the hope that it helps someone else.
Sent from my SM-N910T using Tapatalk

Stuck in bootloop on untouched stock rom, unrooted device.

This afternoon my S7 Edge entered a boot loop. All I was doing was reading the news, in the same app I have been for the past couple of months. The device is untouched in terms of modifications since purchase, so unrooted stock rom. I can get into download mode, and occasionally, recovery mode. I wiped the cache as my first attempted fix - no change. Then did a factory reset - no change. I then thought I'd try loading twrp so I could flash a custom rom, but Odin was unable to flash it due to FRP Lock blocking it. I then downloaded the latest stock rom from sammobile, and was able to flash this via Odin. On first boot the device did start to load, and reached 10/19 in optimising the apps, before starting the boot loop again. I am kinda out of ideas now. Any help would be greatly appreciated.
re: bootloops
whitebloodcell said:
This afternoon my S7 Edge entered a boot loop. All I was doing was reading the news, in the same app I have been for the past couple of months. The device is untouched in terms of modifications since purchase, so unrooted stock rom. I can get into download mode, and occasionally, recovery mode. I wiped the cache as my first attempted fix - no change. Then did a factory reset - no change. I then thought I'd try loading twrp so I could flash a custom rom, but Odin was unable to flash it due to FRP Lock blocking it. I then downloaded the latest stock rom from sammobile, and was able to flash this via Odin. On first boot the device did start to load, and reached 10/19 in optimising the apps, before starting the boot loop again. I am kinda out of ideas now. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Go into settings>developer's options and ENABLE OEM UNLOCK then
go into settings>general management>reset>factory data reset and
reset the phone.
Once you have done that the phone will work properly without rebooting
provided that you have successfully odin flashed the official samsung
G935F S7 Edge firmware prior to doing a factory data reset.
Good luck, have a great day!
Thanks for replying. Unfortunately I can't get into the phone at all. Only screen I have access to a recovery and downloader.
So I left the phone alone for a while and tried booting into safemode. This time it worked - sort of. It is asking me for a password, but I have never set one. I only ever set a pin and fingerprints. But since wiping everything that doesn't seem to apply anymore. What is the default password? I am referring to the phone password, rather than a google account obviously. I am not at that stage of the boot up.
Update: found the password (default_password), still boot looping on the optimising apps screen.
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
I have flashed stock rom (initially the version that matches my carrier, although my phone was bought sim free and unlocked, and then the version for unlocked phones (BTU in sammobile I think)) but it still just boot loops. The phone can remain in download mode as long as it wants, and previously, when it was asking for the password, it was able to remain on that screen indefinitely. I would have thought if it was a hardware problem the boot looping would happen regardless of the action on screen. Immediately after flashing the stock rom, it did start to load before ooting. Now it just boots immediately at the Samsung Logo.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
Just to be clear, do you mean repartition here? I have not checked that option before, will try it.
Even without the PIT file. Flashing stock rom should have fixed you... which carrier do you have? If Verizon, they have a recovery assistant software that works in these situations. Or if not try "samsung kies". If all else fails I'd give Sammy a call.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
vsn4 said:
Even without the PIT file. Flashing stock rom should have fixed you... which carrier do you have? If Verizon, they have a recovery assistant software that works in these situations. Or if not try "samsung kies". If all else fails I'd give Sammy a call.
Click to expand...
Click to collapse
I am in the UK, and my carrier is Three, although the phone was purchased sim free. I tried samsung kies (phone not compatible apparently), samsung switch (phone does not support initialization). I may have to call Samsung, but I purchased the phone on eBay, so no warranty (never doing that again!), so I guess it'll be expensive to get them to sort it. I've taken it to a phone repair shop this afternoon and the guy reckoned he could fix it based on what I said. We shall see. I don't have to pay unless he fixes it, so worth a shot.
You can wipe your phone by entering recovery. Default recovery has the wipe option.
alehawk said:
You can wipe your phone by entering recovery. Default recovery has the wipe option.
Click to expand...
Click to collapse
Was the first thing I tried. Didn't help.
I got the bootloop thingy and was the cache, I wiped and the phone booted up
alehawk said:
I got the bootloop thingy and was the cache, I wiped and the phone booted up
Click to expand...
Click to collapse
Thanks for trying to help, but, again, already tried that.
whitebloodcell said:
I am in the UK, and my carrier is Three, although the phone was purchased sim free. I tried samsung kies (phone not compatible apparently), samsung switch (phone does not support initialization). I may have to call Samsung, but I purchased the phone on eBay, so no warranty (never doing that again!), so I guess it'll be expensive to get them to sort it. I've taken it to a phone repair shop this afternoon and the guy reckoned he could fix it based on what I said. We shall see. I don't have to pay unless he fixes it, so worth a shot.
Click to expand...
Click to collapse
Hope all goes well, let us know if you get it sorted out.
Hi
Just curious...why do u say u don't have warranty just because u brought from eBay?
Surely it doesn't matter where u brought it and it still has warranty.
Have u tried contacting Samsung?
AnubuRe said:
Hi
Just curious...why do u say u don't have warranty just because u brought from eBay?
Surely it doesn't matter where u brought it and it still has warranty.
Have u tried contacting Samsung?
Click to expand...
Click to collapse
Pretty much all warranties (including Samsung - I checked) are contracts with the original purchaser only. Even if you have proof of purchase, you then need to match the records they have of the identity of the original purchaser. Whilst some manufacturers will be more lenient, others will follow the official policy strictly. Speaking from experience here.
whitebloodcell said:
Pretty much all warranties (including Samsung - I checked) are contracts with the original purchaser only. Even if you have proof of purchase, you then need to match the records they have of the identity of the original purchaser. Whilst some manufacturers will be more lenient, others will follow the official policy strictly. Speaking from experience here.
Click to expand...
Click to collapse
For those perhaps in similar situation in the future, Samsung didn't care that it was purchased second hand, despite what the fine print says. They just looked at the serial number. In the course of trying my own repairs I flashed a custom rom, which of course tripped the knox warranty void bit. When I took it into the service centre they saw this and then wanted to charge £225 for an out of warranty repair. I refused at the time. I later called Samsung support and explained the situation (I said a phone repair shop must have done the flashing). Again on the phone I was told it would be an out of warranty repair, and this time I agreed. They collected my phone and returned it to me today however, with no invoice or mention of charges, so it looks like they just did the repair no questions asked.
I have the same issues, so far I'm getting by with flashing a stock rom with pit file and doing repartition and nand erase, normal cache/ factory reset doesn't help, it sometimes even boot loops while in twrp.
Somehow Odin flashing helps for a random amount of time, but it has thus far, crashed after a month, or a couple weeks since the last flash, etc. So far it's been my 5th boot loop event in the last 6 months
It sucks but as I got mine from another country (/win), didn't get the warranty ;( plus I tripped Knox by rooting.
sounds hardware related to me..
i had a friend with a note 4 who had similar problems it would hardly ever boot sometimes boot straight into download mode..
if by chance it did boot it would boot once the device was locked for a short time it would reboot and start over again bootlooping..
it was the emmc flash memory that was failing...
a workaround i found for this was the first thing i did when finally getting it to boot was install "Wake Lock - CPU Awake" and set it to never let the device sleep and to startup on boot...
this "fixed" it as long as your phone does not turn off... he had insurance though and sent it off and they sent him a new refirb
again this note 4 was untouched never rooted or anything
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
im having pretty much the exact same problem except ive been unsuccesful at flashing the stock firmware for my galaxy s7 active (SM-G891A). the active series isnt the most saute after, so finding the right firmware is alil more difficult. which im pretty sure is how i got into this situation! my question is what exacly does checking the "reparation" option do. i read to leave to leave it unchecked/unticked. maybe thats why ive been unsuccessful. and someone told me awhile ago not to fill in the "bt" box becuz i have a locked bootloader. this correct or no?

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