I am getting random reboots - Galaxy S 4 Q&A, Help & Troubleshooting

I have the GT-I9500. I am getting random reboots when I start using the camera and also it froze a couple of times spontaneously.
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amagdy81 said:
I have the GT-I9500. I am getting random reboots when I start using the camera and also it froze a couple of times spontaneously.
Sent from my GT-I9500 using xda app-developers app
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Rebooting when opeining the camera is a common bug. But random freezing and reboots is not a bug.
For the first issue, I will wait for 1 software update from Samsung to fix the camera, but for the latter I would highly recommend exchanging your phone.

amagdy81 said:
I have the GT-I9500. I am getting random reboots when I start using the camera and also it froze a couple of times spontaneously.
Sent from my GT-I9500 using xda app-developers app
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Make sure your kernel and software match each other, e.g. you are not running an older kernel than you should be, for example MDE kernel with MDK software, mixing can cause these type of issues.

Related

Galaxy s4 randomly reboots every few days sometimes

Any idea why it might be restarting I akresdy factory reset it and tried that but since the update to address the add sometimes the phone restarts but only every few days at least
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Hello, my phone reboots when I try to make a photo
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Everything still stock?
Sent from my SPH-L720 using Tapatalk 2
same here, sometimes when I open the camera app my S4 freezes for few seconds and then reboots, not mentioning the overheating problem.
Samsung should release an update or something, it better be a S/W issue otherwise I will kill someone.
Do you have problems running Antutu benchmark?
I have the same symptoms as you describe and the one thing that makes my phone restart every time is running the Antutu CPU benchmark.
Everything is stock and yes the phone likes to reboots when I start the camera app. Not every time but like once out of 2 times
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MopHeadGeek said:
Any idea why it might be restarting I akresdy factory reset it and tried that but since the update to address the add sometimes the phone restarts but only every few days at least
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Hi MoHeadGeek,
Do you have any update on that?
Any updates on the reboot issue when using the camera? It is really annoying
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Same here. I don't know if I should change my phone or it's just a software bug that they will solve soon...
For me, it also freezes+rebooted while in the gallery or even launching some app.
If everything is stock, unmodded, and you installed all available updates from Samsung I would go get a replacement.
If your phone restarts when you start the Camera it is a software issue
It happens due to low RAM [the irony that it is in S4 -_-]
They should fix it soon but if you need to immediately then go to development options, scroll all the way down and keep Max tasks to 4.
Read it somewhere it works
But I think you have to set again after maual reboot
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I installed the german update and it fixed the problem.
The developers options didn't work for me when I was with the stock rom.
Enviado desde mi GT-I9505 usando Tapatalk 2
K3yMaster said:
Do you have problems running Antutu benchmark?
I have the same symptoms as you describe and the one thing that makes my phone restart every time is running the Antutu CPU benchmark.
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Just bought my S4 and I am having the same problem, did you happen to find out the cause of this?

Randomly crashing after 4.3 update!

My Nexus 4 just started randomly started crashing after the 4.3 update ... Anyone having the same issue?? Please help...
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Hmm. the Nexus 4 I'm using doesn't have that issue. Sounds like you have an app incompatibility with Android 4.3. I would suggest combing your apps, or doing a factory reset.
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Thanks, it turned out to be Snapchat!
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yups even i found the issue of random crash in 4.3 (stock update, no root, no unlocked bootloader)
It crashed while using Skype and Gallery.
Chrome randomly crashed on a sandboxed_process:0 with crash type Native Crash.
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In three days I've had the phone reboot three times, all within the first hour after unplugging it. Twice it rebooted while I wasn't using it and once while sending an email. I'm completely stock and did a factory reset yesterday.
neurotic_ said:
In three days I've had the phone reboot three times, all within the first hour after unplugging it. Twice it rebooted while I wasn't using it and once while sending an email. I'm completely stock and did a factory reset yesterday.
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The exact same thing happened as well.. How did the factory reset affect the performance?
Thanks
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yeah I have some crashing problems while using snapchat too! does anyone know how to prevent this?
legendnexus said:
yeah I have some crashing problems while using snapchat too! does anyone know how to prevent this?
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I fixed my snapchat issue by clearing my snapchat data and cache and uninstalling and reinstalling the app!
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Android 4.3 issues?

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Quietstorm11364 said:
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Keyboard not working
Lol
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Lol!
Seriously, all the 4.3 issues i had with my s4 were fixed by the indian mj9 firmware.
tclocki said:
Lol!
Seriously, all the 4.3 issues i had with my s4 were fixed by the indian mj9 firmware.
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agreed
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phone hangs from time to time and sometimes when i use camera phone freezes totally.
i've to pull out the baterry and restart.
just got the s4 gti9505 and starting to regret it.
No real issue's for me, but i've been using only custom roms.
The correct firmware does help.
rayenvs said:
phone hangs from time to time and sometimes when i use camera phone freezes totally.
i've to pull out the baterry and restart.
just got the s4 gti9505 and starting to regret it.
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Totally happy with my S4. Have had it from May and never had a single issue or FC.
With root and all bloatware frozen, I can easily do a full day with 4-5 hours screen time.
So I'm in no hurry for any 4.3 or 4.4 update whatever ... You know "Don't fix it if it's working" :victory:
That's true.
I installed a complete new firmware. Working fine now.
Had a problem with my sd card ,but seems that my sd card was defect
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Constant camera crashing

Camera seems to crash all the time when attempting to record a video. It'll just freeze and then when I attempt to reload it I get "unable to connect to camera"
Tried different firmware and multiple Roms.
Any suggestions or anyone else have this issue?
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I had that issue on my Skyrocket. I believe its a hardware issue. It happened, regardless of the camera app or rom. The sad thing its, it was random. I thought it was my batter as I used a generic batter and the phone would just shut off when using the camera.
I would also shut it down manually when this would happen, and it many times wouldn't boot up without a restore. Thank goodness I had backups in recovery.
Late reply. It never once did it on stock now its constant anytime I go to record a video.
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Did ya try copying the camera apk from root explorer.... I do not have this as I am not rooted on my MK2 firmware as 1 is not available, hence I have no issues that I can think of yet.
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It's not just the stock camera. It's any camera app. :/
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Random reboots - GT-I9505, Help`?

Hi, i've got my hands on a Galaxy S4 GT-I9505 running 4.2.2 MH6. Im updating it at the moment. but it reboots atleast 2 to 3 times a day. for no reason? it's not modded but AVG is installed. could that be the problem?
Can you make screenshots about your app launcher and sys info? Looks like some strange apps led to that. Or you can try to flash a Perseus kernel(or Adam,up to u).
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Air-真心为你 said:
Can you make screenshots about your app launcher and sys info? Looks like some strange apps led to that. Or you can try to flash a Perseus kernel(or Adam,up to u).
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Updated it to 4.3 but the problems are still there, it's under warranty. i noticed now that there was another problem. Network signal goes off then after some seconds it reboots as well. Should i turn it in again? it was just in for screen replacement! problems started after the screen was replaced! no problems before! it's a freind of mine that has this phone! and no he isn't going to mod his phone.
Anyone?
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Streykatorato said:
Anyone?
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As already mentioned in other threads it's most likely that's the battery that needs to be changed due to a series of bad batteries that was shipped with the galaxy S4.
try it out with another battery and your problem will be solved
regards
Paul

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