[Q] Nexus 4 won't connect to computer - Nexus 4 Q&A, Help & Troubleshooting

I recently picked up a nexus 4 and plugged it into my computer via USB and it started to install drivers but then failed
It continued to fail no matter how many times i tried and have had no luck being able to put files onto my Nexus
I wanted to root and have tried installing drivers myself and using the Nexus 4 toolkit and it installs drivers and lets me unlock my boot loader but will not let me root and will not let me even copy files onto it. I had a Galaxy Note II which worked perfectly on my computer and i can't figure out why my nexus won't connect. I spent 2 hours talking to Google themselves and they don't even know. My computer is running windows 7. please help me.

Seems like drivers conflict issue. Un-install all existing drivers of both Nexus and Samsung, create a new user account with admin privileges and try fresh install.

Related

[Q] Google Nexus 4 bricked?

I have a Google Nexus 4, bought direct from Google, I rooted it and it was working well for a while. Then the battery started draining super fast. A friend recommended resetting, so I did and it seemed to fix it for a while. Then the battery issue came up again, so I reset again, expecting the same outcome....however, I wiped the phone completely. It turns on and displays Google, and that's it.. My computer does not recognize the phone when I plug it in, and I cannot get the USB Debugging to even be an option. Every resolution I have found for this situation needs me to enable the USB Debugging mode. Is there any other way to get all the OS files back on this phone or is it bricked?
When I plug it into the PC it tells me to look up drivers, and this is how it sees my phone: Unidentified Device USB\VID_0CF3&PID_3000&REV_0200.
It isn't recognized as a phone at all. It tells me to download Atheros Drivers.
I have searched for days trying to find the solution to this. Any help would be so very appreciated by this noob
Did you try to manually delete drivers from the device manager? Ticking the option that permanently delete the driver from PC.
And after doing this...trying Windows Update for driver installation?
PS: also try to manually flash with Fastboot all the latest Factory Image from Google....
Sent from my Nexus 4 using Tapatalk 4 Beta
thesebastian said:
Did you try to manually delete drivers from the device manager? Ticking the option that permanently delete the driver from PC.
And after doing this...trying Windows Update for driver installation?
PS: also try to manually flash with Fastboot all the latest Factory Image from Google....
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes, I've done that, there are currently no drivers on my PC. When the phone is plugged into the PC, it tells me to find drivers because it is an unrecognized device.
MrsWhitey said:
I have a Google Nexus 4, bought direct from Google, I rooted it and it was working well for a while. Then the battery started draining super fast. A friend recommended resetting, so I did and it seemed to fix it for a while. Then the battery issue came up again, so I reset again, expecting the same outcome....however, I wiped the phone completely. It turns on and displays Google, and that's it.. My computer does not recognize the phone when I plug it in, and I cannot get the USB Debugging to even be an option. Every resolution I have found for this situation needs me to enable the USB Debugging mode. Is there any other way to get all the OS files back on this phone or is it bricked?
I have searched for days trying to find the solution to this. Any help would be so very appreciated by this noob
Click to expand...
Click to collapse
Hold volume up/down and power until it reboots into boot loader mode. Download the factory images from the Google website (search nexus stock images on Google) and plug your phone into the computer and use fastboot to flash the OS back.
Rember, as long as you can get the phone to turn on you can fix whatever other issue your having providing its software related.
To fastboot flash,
You need the android SDK, use Google to figure out how to install it but its not hard.
Run the flash-all bat found in the archive file you downloaded, or manullay flash each partition like this.
fastboot flash [partition] [.IMG name]
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
IRX120 said:
Hold volume up/down and power until it reboots into boot loader mode. Download the factory images from the Google website (search nexus stock images on Google) and plug your phone into the computer and use fastboot to flash the OS back.
Rember, as long as you can get the phone to turn on you can fix whatever other issue your having providing its software related.
To fastboot flash,
You need the android SDK, use Google to figure out how to install it but its not hard.
Run the flash-all bat found in the archive file you downloaded, or manullay flash each partition like this.
fastboot flash [partition] [.IMG name]
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
Click to expand...
Click to collapse
I am having trouble getting the phone to accept anything from the PC...
MrsWhitey said:
I am having trouble getting the phone to accept anything from the PC...
Click to expand...
Click to collapse
Download the toolkit and install the drivers
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
yea download Google Nexus 4 ToolKit install drivers then you can factory restore using the toolkit to restore
i think i chose option 9 and it downloaded the need restore image
Tried it all
I have tried all those ideas and all have failed. I can never get the computer to see my device. All it says is unknown device. When I click update drivers and direct it to the sdk driver I download it still gives me no connection through fastboot or adb. I have tried selecting various general Android drivers through the update drivers screen, Found some from Google Inc. that specify Nexus 4 bootloader interface and adb interface. Nothing is working. I think I need to have a working Nexus 4 to install to correct drivers first and then I might be able to piggy back off those and use my phone to flash through fastboot or push adb. I have worked with both command lines with reasonable success before rooting samsung tablets and phones and htc's. I am familiar with the process and have read numerous ideas none of which seem to work in this case. Made it all the way to Google search page 12. Anyone know a way to force install the Nexus 4 drivers without having a working phone present? I am thinking I just need to go buy a new one and return it after I plug it in to install drivers. Don't want to have to pay the re-stock fee though. Any other ideas are very welcome.
And I have tried to use the toolkit as well and it does nothing either. I have the stock rom ready to go just need a way to get it onto the phone.

[Q] USB and recovery problems after OTA upgrade to 4.3

I took the OTA to 4.3 on my Nexus 7. It was previously unlocked and rooted, but had no kernels, etc changed. After the update ran, I lost root as expected, however, in trying to get it back, I've discovered I'm having a couple of other issues.
First, the device is no longer working properly via USB on my PCs. On both my Win 7 and Win 8 PCs, the device won't properly connect to where I can browse files or anything else. On the Win 8 computer, I see a Nexus 7 device in Device manager, but drivers won't install. I downloaded the drivers from the Asus site, but trying to manually install them doesn't work on the Win 7 machine, and on the Win 8 machine, they install but don't seem to be working with the Nexus 7 as it still shows a problem in Device Manager.
The tablet also will not boot into recovery mode. I can power it up into fastboot mode, but if I select "Recovery Mode" and hit the power button, I just got the Android with the red triangle for a few minutes before it boots back into the OS. After doing some searching, I saw where you might need to have it plugged into a PC to get it to go into recovery, but that doesn't work, either (might be tied to the USB problem).
Ideas?
Did you turn on developer options, and USB debugging? Have you tried USB connection type PTP instead of MTP?
If you have the stock recovery, the red triangle and Android are normal. You can bring up a blue options menu by pressing the power and volume up buttons from the red triangle Android.
Sent from my rooted Nexus 7 @ 49.4 mpg
exglynco said:
Did you turn on developer options, and USB debugging?
Sent from my rooted Nexus 7 @ 49.4 mpg
Click to expand...
Click to collapse
Yes.
Try another driver source. Wugfresh's installation is a lot tougher than Skipsoft's, but try the other guy 's system.
Sent from my rooted Nexus 7 @ 49.4 mpg
exglynco said:
Try another driver source. Wugfresh's installation is a lot tougher than Skipsoft's, but try the other guy 's system.
Sent from my rooted Nexus 7 @ 49.4 mpg
Click to expand...
Click to collapse
I was using the stock drivers off the Asus page. I'll look around for the two you mention. I assume they're posted on here somewhere.
And about the recovery just try flashing another recovery from fastboot
Code:
fastboot flash recovery recovery.img
Sent from my Nexus 7
Red Devil said:
And about the recovery just try flashing another recovery from fastboot
Code:
fastboot flash recovery recovery.img
Sent from my Nexus 7
Click to expand...
Click to collapse
Without USB access? That's my dilemma.
OK, I'm getting closer. I got TWRP installed and rerooted it. I had to do the "Revoke USB debugging authorizations" on the Dev Options screen. Then it would work via ADB.
Still not browsing files yet on my desktop, but at least I know I'm talking to it. So now I'll play with the driver installation a bit.
EDIT: Well, drivers reinstalled for about the 4th time, and it's still not allowing me to browse files from my desktop. Galaxy S4 works fine as soon as I plug it in, even if I also uninstall it's drivers. Ideas? I obviously have it working over USB because I can give it commands and reboot it via the PC.
OK, try this one. Plug in your tablet to pc, go to hardware manager, find your Android Device then choose Uninstall (choose Remove all drivers for this device), unplug and plug in your tablet again. Your Windows should discover few new devices (mine has discovered three) and download drivers for them then you should see Android ADB Interface in Android Devices and Nexus 7 in Mobile Devices.
--edit--
I've solved my issue
http://forum.xda-developers.com/showthread.php?p=44322739#post44322739
Already been done that road multiple times.
have the same problem except one thing: no one 3 computers don`t detect my nexus. have no reaction in device manager, on connection nexus as mtp/debug/fastboot. Only usb-otg works.
xxut said:
have the same problem except one thing: no one 3 computers don`t detect my nexus. have no reaction in device manager, on connection nexus as mtp/debug/fastboot. Only usb-otg works.
Click to expand...
Click to collapse
After you plug your nexus in have you unlocked the screen to see if it is asking you to authorize the tablet?
What other steps have you taken? Have you installed proper drivers? Have you manually chosen to update drivers with the sdk drivers if in device manager is showing the nexus? Have you tried the drivers from Asus?
Sent from my Nexus 7 using Tapatalk 4 Beta
SlowCobra96 said:
After you plug your nexus in have you unlocked the screen to see if it is asking you to authorize the tablet?
What other steps have you taken? Have you installed proper drivers? Have you manually chosen to update drivers with the sdk drivers if in device manager is showing the nexus? Have you tried the drivers from Asus?
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I personally did all of those things. After having the Nexus "forget" all the other PC authorizations on the dev screen, I finally got it to accept ADB commands, just not to properly install drivers that would allow me to browse files like it had done on 4.2.
SlowCobra96 said:
After you plug your nexus in have you unlocked the screen to see if it is asking you to authorize the tablet?
What other steps have you taken? Have you installed proper drivers? Have you manually chosen to update drivers with the sdk drivers if in device manager is showing the nexus? Have you tried the drivers from Asus?
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Nexus doesn`t appears in device manager. At all. It starts to charage, but no reaction in device manager, no any reaction(except charging) at nexus. On computer it looks like i didn`t connect anything. I`ve trying to intall drivers as legasy hardware, but nothing changes. Sorry for my english.
xxut said:
Nexus doesn`t appears in device manager. At all. It starts to charage, but no reaction in device manager, no any reaction(except charging) at nexus. On computer it looks like i didn`t connect anything. I`ve trying to intall drivers as legasy hardware, but nothing changes. Sorry for my english.
Click to expand...
Click to collapse
Try turning off usb debugging. My tablet cannot connect to pc but with usb debugging off it at least recognises tablet as a media device and this enables me to view its files
.but still the problem of not being able to root

Bricked & Unseen...

Ok, here goes my story.
Just a week ago from the date this was posted, I decided to update my recovery (TWRP) through ROM Installer. Surprisingly, I didn't see TWRP at all in the "Recoveries" section of the application. Stock, ClockworkMod Touch, regular Clockworkmod (no touch), and unofficial Clockworkmod were available - from what I can remember. I decided to use Clockworkmod (no touch) to install Paranoid Android. Coming from OmniROM, I factory reset and flashed the .zip.
Flashing ended in error with Status 7. A while before I had used ClockworkMod Touch to try another ROM and had no such issue. I ignored the error and restarted my tablet hoping that it would still boot fine. It rebooted, gave me the Google logo for about 5-10 seconds and automatically rebooted into recovery.
I saw a bypass for Status 7. Removing some lines from the updater-script was the solution. Having no access to my Nexus 7 storage, this bypass is unusable
I tried flashing a new recovery using flashboot fastboot. After verifying that I had my drivers installed (Universal ADB by Koush), I opened up adb in the command line (Windows) as an administrator. I could not see my device. I tried the drivers from Asus, multiple USB 2.0 ports, and a different USB cord, but same results. I tried on a different computer. Still no detection.
Systems used: Windows 8.1, Windows 7 (x64), Windows 7 (x86)
I tried using Wug's Toolkit and used Flash Stock + Unroot, since it didn't need USB Debugging enabled. Same results...
I also tried plugging in another Android phone (LG Optimus Dynamic II) to see if Windows would recognize it. Windows recognized it, installed drivers automatically, and was recognized in ADB immediately. This practically unknown phone (XDA doesn't have a section for it yet) could be recognized, but my world famous Nexus 7 2012 can't be seen.
I have absolutely no idea of what to do now...
Are you on the bootloader screen when trying to use fastboot?
PrizmaticSmoke said:
Are you on the bootloader screen when trying to use fastboot?
Click to expand...
Click to collapse
Yes. Every time I use fastboot, I am in the bootloader.
I'm not new to this at all, so say whatever you need to ^^
The main problem is my PC not recognizing my Nexus 7 through adb. Again, I have used multiple cables with no success.
The computer I am using for this runs Windows 7 x64. I have only tried using USB 2.0 ports to connect my tablet.
Thank you!
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
PrizmaticSmoke said:
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
Click to expand...
Click to collapse
Thank you so much for all of this! I'll need all the luck I can get...
By the way, I checked that softbrick option ^^!

USB driver trouble

Ive been searching and trying for quite some time now for a solution but I have yet to find one.
My problem is this, I've soft bricked my Nexus 7. I can get into fastboot and recovery (CWM).
My computer has had a fresh install since i rooted last, now when i connect with USB it doesnt even come up in device manager. Everything ive found online tells me Windows will automatically detect the device then i can update the driver. But i cant even get that far!
I was wondering if anyone could PLEASE help me figure this one out? Is there some way to force Windows 7 to install a USB driver for Nexus 7. Ive downloaded the specific driver.
I'd hate for my Nexus 7 to end its life this way.
Did you try with wugs toolkit. It should have multiple solutions for USB drivers.
Sent from my Nexus 7 using XDA Free mobile app
rail205 said:
Did you try with wugs toolkit. It should have multiple solutions for USB drivers.
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
I tried Wugs toolkit... also step by step, manually in SDK but Im always getting stuck at "Windows will automatically detect your device" because it doesnt.
the only solution i can think of is to get another nexus 7 to install the drivers and take it from there, but thats a leap i'd rather not take unless it's completely necessary. Even then there is no guarantee that it will work.
Are the latest chip set drivers for the computer installed correctly? All windows updates and drivers? Tried another USB device, cord, and port? Of the 5 ports on my laptop only 1 works for adb and fastboot.
Sent from my Le Pan TC1020 using Tapatalk
When using WUG's Toolkit be sure to use the USB deview tool inside the driver section.. Remove all of the entries with the Vendor IDs listed in the tool dialogs.
Sent from my Nexus 7 using Tapatalk
Interesting that some of you have been able to get adb working. I've tried every possible USB drivers and cannot get adb working for my nexus 7, nexus 10, or Acer iconia A1-830. My phone still runs android 4.2, connects no problem. There is no solution, must be because I'm still running winxp on laptop

Bad Lollipop Install, Stuck in Bootloop, Can Not Get PC to Detect Nexus 7

Hi everyone.
I unsuccessfully tried to install Android 5.0 on my 2012 Nexus (as well as my Nexus 7 2013). Unfortunately the thing is stuck in a boot loop right now.
I can still get into recovery mode, however, neither of my laptops can detect the Nexus 7. I use a Windows 7 laptop and a Windows 8.1 and I can not access the storage from either.
Can anyone please help me out with this problem?
... hope someone responds with suggestions.... have similar problem... installed Android 5.0, get 'flaky' ops & Pc can't detect tablet... how do I get back to And 4.4.4??
Have you guys made sure you have the updated Asus drivers for pc
Sent from my Nexus 7 using XDA Free mobile app
My windows 7 PC didn't recognize my n7 in recovery until I disabled MTP (found under "Mount" in TWRP), then I could connect to it using ADB.

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