Screen keeps staying on. - Galaxy S 4 Q&A, Help & Troubleshooting

I had this problem with the S3 in the early days. Something would trigger the screen the light up and then it would stay until I noticed. Occasionally I would find the phone very hot with the battery mostly drained. I turned off all the fancy eye tracking options but it kept doing it. Resets would help but the problem would return after a while. Eventually I think an update sorted it.
I had forgotten about this until now. Now my S4 is doing the same. Something triggers the screen to light up e.g. fully charged and it stays on. It does go dark but still stays on. Again resetting it fixes it for a while but the problem eventually returns again.
I have set the screen to time out and made sure keep awake is unchecked in developer options.
Is this a known issue?

Dexter_Morgan said:
I had this problem with the S3 in the early days. Something would trigger the screen the light up and then it would stay until I noticed. Occasionally I would find the phone very hot with the battery mostly drained. I turned off all the fancy eye tracking options but it kept doing it. Resets would help but the problem would return after a while. Eventually I think an update sorted it.
I had forgotten about this until now. Now my S4 is doing the same. Something triggers the screen to light up e.g. fully charged and it stays on. It does go dark but still stays on. Again resetting it fixes it for a while but the problem eventually returns again.
I have set the screen to time out and made sure keep awake is unchecked in developer options.
Is this a known issue?
Click to expand...
Click to collapse
are you using live wallpaper?
this is caused usually by bugs of some live wallpapers

samersh72 said:
are you using live wallpaper?
this is caused usually by bugs of some live wallpapers
Click to expand...
Click to collapse
Yes I am. I was using audioglow but noticed it wasn't transparent at the top so switched to on of the stock Samsung ones. It appears to be behaving atm after a reset but if it starts playing up again I will switch to a static wallpaper and see.

Try an application like Wakelock Detect (instsall from Play Store) to see which application is keeping your Screen or CPU awake...
Maybe that'll help you solve the problem.

I had the same problem when I manually deleted the boot image. Daaah did u do that?
Sent from my GT-I9505 using xda premium

thx. dashrink,
i confirm i causes by deleting bootimage files from folder system/media. after reading your feedback i put there back after reboot works agian.
dashrink said:
I had the same problem when I manually deleted the boot image. Daaah did u do that?
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse

Install Better Battery Stats and let it sit in Your phone for few hours, than You will see what is draining Your battery.
You can find free version here on xda.

mikecarlone said:
thx. dashrink,
i confirm i causes by deleting bootimage files from folder system/media. after reading your feedback i put there back after reboot works agian.
Click to expand...
Click to collapse
Glad I could help

dashrink said:
Glad I could help
Click to expand...
Click to collapse
Where do I find these boot image files?

edwinperlaza said:
Where do I find these boot image files?
Click to expand...
Click to collapse
Its just the image that comes up when you boot up the phone.
Cant remember the filename tho

Related

screen won't timeout

I have a i9020A and my screen will not time out. I have it set to 15 sec, even installed screebl and set it to 15 sec....no matter what i do the screen won't turn off unless i press the power button......tried multiple reboots and no fix....how do i fix this? this is becoming a real pain
Try doing a factory reset. I had the same problem. It was not the first factory reset that solved it but the second one. Make sure you do not install the apps immediately. After the facotory reset use it for a day or two and observe. Then install the apps one by one. I think some apps cause this problem.
apolloms said:
I have a i9020A and my screen will not time out. I have it set to 15 sec, even installed screebl and set it to 15 sec....no matter what i do the screen won't turn off unless i press the power button......tried multiple reboots and no fix....how do i fix this? this is becoming a real pain
Click to expand...
Click to collapse
Is the phone plugged in? There's an option to keep screen alive during charging which may be enabled?
Sent from my Nexus S (2.3.4) using XDA App
zero383 said:
Is the phone plugged in? There's an option to keep screen alive during charging which may be enabled?
Sent from my Nexus S (2.3.4) using XDA App
Click to expand...
Click to collapse
nope
for some reason its working now...no clue what was going on

Phone Always Awake

So, I just went and checked my phone's battery usage and realized it has been awake all day. I'm not sure what's causing this, nor how to fix it. I tried glancing through the forums a bit but I'm pretty busy at the moment and didn't see anything, so I apologize for probably repeating a topic. Oh, I'm running MikG 3.0 with the Less Lionfish 1.4 kernel, Smartass governor and SIO I/O scheduler. Thanks for any help.
sounds like maybe a rogue app. did you restore any apps through Titanium Backup? did you recently download any new apps? How long have you been noticing it? do you have any data syncing in the backround that may be hung up?
app
I think alaman68 is correct. If you reboot your phone, does it happen again? If yes, check your running apps for rogue service. If not, you'll just need to to do trial and error.
Today was the first day I noticed it, and I check my battery usage rather often. I am constantly installing and uninstalling apps, but I don't have anything currently installed that I didn't have before when my phone was normal. I'll reboot my phone and see if it continues.
Brilliancy said:
Today was the first day I noticed it, and I check my battery usage rather often. I am constantly installing and uninstalling apps, but I don't have anything currently installed that I didn't have before when my phone was normal. I'll reboot my phone and see if it continues.
Click to expand...
Click to collapse
wipe the cache and delvik when you reboot
I rebooted it without wiping either cache and it has stopped for now. Should I do that anyways? Thanks for the help, by the way.
In terminal emulator, type dumpsys power.
It'll shoe you if any of your system level apps or sensors are causing it
Sent from my PC36100 using xda premium
Im having the same problem somehow. I thought it might b android Os that was high but that doesnt come up on battery use...
Cm7
Check to see if you have FriendStream removed, I know MikG will allow this through the tweaks. If it's not showing up in your list of apps, it'll lead to a sync problem that will literally keep your phone on constantly. The only way to fix is to wipe and flash again, then don't remove it. You can try to push it back in through ADB, but that didn't work on my phone. I reflashed, and now I'm consistently getting 19 hours with no tweaks applied. Just a heads up. Without FriendStream, you may see the sync icon in your top bar all the time.
I don't have the sync icon or anything, just the ones on the pic but still awake?
If i do clean flash then nandroid restore, will the problem fine back?
What else can b keeping it awake
I don't have friendstrm or any of those Facebook related apps
Nothing comes up on battery use, its simply always awake
cwbeasley said:
Check to see if you have FriendStream removed, I know MikG will allow this through the tweaks. If it's not showing up in your list of apps, it'll lead to a sync problem that will literally keep your phone on constantly. The only way to fix is to wipe and flash again, then don't remove it. You can try to push it back in through ADB, but that didn't work on my phone. I reflashed, and now I'm consistently getting 19 hours with no tweaks applied. Just a heads up. Without FriendStream, you may see the sync icon in your top bar all the time.
Click to expand...
Click to collapse
Will this happen even if you shut autosync off? One of the first things I do when flash a rom is remove friendstream, I never thought of a potential problem though.
Sent from my PC36100 using Tapatalk 2 Beta-4
I don't have any auto sync, and Google apps bakup is off
This will happen with auto sync off.
Sent from my SGH-T989 using xda premium
Download the 'better battery stats' application. It will show you what is causing the wake lock
Sent from my PC36100 using XDA
OK I d.l the app. But I'm having trouble finding what's keeping it on.
What option should I click on.
The first screen does say my phone has been awake for one extra minute compared to the screen on. But I can't find the option where it says what the app is.
Hellp
oscar996 said:
OK I d.l the app. But I'm having trouble finding what's keeping it on.
What option should I click on.
The first screen does say my phone has been awake for one extra minute compared to the screen on. But I can't find the option where it says what the app is.
Hellp
Click to expand...
Click to collapse
When you open the app the first line on top says other. Change it to partial wakelocks. Before checking your wakelocks unplug your phone and don't use it for a few hours.
Sent from my lair.
OK thanks. It ended up being a `audioOut`1which I have no idea what they r since they r not apps. Check them out.
I'm on aokp evo

[Q] Screen Timeout 2 Second MaDnEsS...

I got my 32GB AT&T Galaxy s4 one week ago today. Had to make an 8 hour road trip to get one but I would say it was very much worth it. I am having this maddening problem where a couple times a day the Display screen timeout keeps re-setting itself to (2 seconds) Unbelievably frustrating considering I can barely get the screen unlocked in 2 seconds and if I blink I have to do it all over again.
But wait, don't walk away just yet, there's more! I have already factory reset 3 stinking times trying to get to the bottom of this and when I woke up this morning it was back to (2 second). Furthermore it shows (2 seconds) in brackets like that so I assumed this was the default value but after checking just now while I was typing this post I noticed after changing it back to my preferred 30 seconds that the 2 second option vanishes. I'll snap a screenshot next time this happens.
Anybody else seen or heard of this problem? I assumed everybodys was doing this until I started searching and found 0 others with the problem. Is my phone The Chosen One?
Yes, i have it also and i found some forums where they discuss same problem, but no solution . Let's think what we have in common..
I have this app called Light Flow, do you?
Also which things you have on?
I have nfc, snart view, smart scroll, air view, air gesture
whatever61 said:
Yes, i have it also and i found some forums where they discuss same problem, but no solution . Let's think what we have in common..
I have this app called Light Flow, do you?
Also which things you have on?
I have nfc, snart view, smart scroll, air view, air gesture
Click to expand...
Click to collapse
Absolutely have Light Flow. I never leave home without it.
NFC. Yes
Smart View. No
Smart Scroll. No
Air View. Yes
Air Gesture. Yes.
I thought for sure it must be Smart Stay malfunctioning but I don't even use that.
maybe it has something to do with Light Flow?? this app caused weird bugs sometimes...
wanna try to turn it off for a while and let me know if it helps?
whatever61 said:
maybe it has something to do with Light Flow?? this app caused weird bugs sometimes...
wanna try to turn it off for a while and let me know if it helps?
Click to expand...
Click to collapse
Worth a shot. I'll play with it and see. Thanks for the idea!
I'm having the same issue and I also use Light Flow - any developments?
Work around
Guys, Did yo get this sorted? I had exactly the same problem which has been driving me mad but managed to sort a workaround which works perfectly. Let me know if this wasn't sorted and I'll post it.
I turned off "Power Saving" mode and it hasn't done it since.
EDIT: Nevermind... just had to give it more time.
Islandguci said:
Guys, Did yo get this sorted? I had exactly the same problem which has been driving me mad but managed to sort a workaround which works perfectly. Let me know if this wasn't sorted and I'll post it.
Click to expand...
Click to collapse
Would you kindly post the workaround? I'm out of ideas at this point.
You all have LightFlow. LightFlow causes other odd issues with Accessibility settings with the S4. Get rid of it and for now use Light Manager. Its much better IMO because it doesn't need to be activated in Accessibility settings, it just works.
Well, I didn't have power saving on and was still getting the problem. I uninstalled light flow and still had the problem. To resolve this for now I use an app called tasker, I had it already because it is a very cool app anyway but once installed if you don't have it just create a rule to deal with the time out issue. My rule for example went like this.
If the time is between 00.01 and 23.59 then set display timeout to 2 minutes. This fixed the problem for me.
In fact you could create other rules to do the same but this does it nicely.
Sent from my GT-I9505 using xda app-developers app
Islandguci said:
Well, I didn't have power saving on and was still getting the problem. I uninstalled light flow and still had the problem. To resolve this for now I use an app called tasker, I had it already because it is a very cool app anyway but once installed if you don't have it just create a rule to deal with the time out issue. My rule for example went like this.
If the time is between 00.01 and 23.59 then set display timeout to 2 minutes. This fixed the problem for me.
In fact you could create other rules to do the same but this does it nicely.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
I set my rule to set the display timeout every time the display is turned on. I couldn't make it work the way you did it. I think I need more expertise.
Thanks again.
I haven't seen this issue again since starting this thread. Go figure. I haven't changed anything at all either. Still using lightflow in its entirety just like I was before and never changed anything else that I can recall. Weird.
Ok, I think I have this issue figured out. Here's how I resolved it:
1. Open Light Flow
2. Open Settings
3. Scroll all the way down to the section "Additional LEDs found"
4. Deselect "lcd-backlight control' and exit
I have the same exact problem.. Tried everything but with no luck!! Any one figured it out!??
OutCell said:
I have the same exact problem.. Tried everything but with no luck!! Any one figured it out!??
Click to expand...
Click to collapse
Just to let you guys know, i was able to fix this problem but with a sacrifice.. I reset my phone to factory settings & reinstalled all apps except for Light Flow (The problem did arise after i installed it) and now the screen times out perfectly with the duration i set. :good:
I just hope Light Flow fix this issue soon because i got used to the LED lights indications,, they were very useful.
Solution (I hope)
It's light flow's turn on screen option. They're patching it in the next update, but for now all you have to do is uncheck switch screen on in the notifications.
I tried this tonight. Will post back confirmation from the link
I just registered so I can't post the link to the forum I found it on.
Screen timeout
So I have a Galaxy s4 and started having this same issue with my phone. I would set the timeout for 3 minutes but it would reset back to 0 after so long. I dont have that application you all are talking about. I did root my phone which I do not think matters.
Essentially there are 2 spots to change the screen timeout I found.
My device>Display>Screen timeout
and
My device>Accessibility>Screen timeout (which was set to 0 even though the other was set)
I will let you know if this resolves the screen timeout issue for me.
Thanks
-Jon
goonies83 said:
So I have a Galaxy s4 and started having this same issue with my phone. I would set the timeout for 3 minutes but it would reset back to 0 after so long. I dont have that application you all are talking about. I did root my phone which I do not think matters.
Essentially there are 2 spots to change the screen timeout I found.
My device>Display>Screen timeout
and
My device>Accessibility>Screen timeout (which was set to 0 even though the other was set)
I will let you know if this resolves the screen timeout issue for me.
Thanks
-Jon
Click to expand...
Click to collapse
Disregard....still having the issue.
mharmon said:
I'm having the same issue and I also use Light Flow - any developments?
Click to expand...
Click to collapse
I also was having the same 2 second screen problem and found the unchecking the (turn on screen) to (Switch the screen on for 5 seconds when the notification arrives) in each of the notifications in Light flow has solved my problem. It seems that it was the cause of resetting the screen time out to 2 seconds.
Can someone else try this and confirm that this is the cause???

Screen stays on after full charge..

I've googled and searched on xda but haven't been able to find much. So at night when I place my phone on the charger ask is good until it is completely charged.
The screen pops up telling me that I now have full charge and to disconnect charger. Bad thing is.....it doesn't go away..!!! Now I'm left with the screen lighting up the entire bedroom in the middle of the night.
Now this would bother me much but my girlfriend is now waking me err up in the middle of the night asking me to turn my screen off.
Please help!!!
Sent from my SM-N900V using Tapatalk
xtrandrix said:
I've googled and searched on xda but haven't been able to find much. So at night when I place my phone on the charger ask is good until it is completely charged.
The screen pops up telling me that I now have full charge and to disconnect charger. Bad thing is.....it doesn't go away..!!! Now I'm left with the screen lighting up the entire bedroom in the middle of the night.
Now this would bother me much but my girlfriend is now waking me err up in the middle of the night asking me to turn my screen off.
Please help!!!
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Go into Settings>Developer Options (if you have it enabled) and look at the "Stay Awake" option. Make sure it is unchecked. If it is checked, the screen will stay on when it is plugged in unless you manually turn it off. I am guessing this is checked for you and is why the screen stays on.
PrsnlCrcl said:
Go into Settings>Developer Options (if you have it enabled) and look at the "Stay Awake" option. Make sure it is unchecked. If it is checked, the screen will stay on when it is plugged in unless you manually turn it off. I am guessing this is checked for you and is why the screen stays on.
Click to expand...
Click to collapse
Thanks for the help but this is one of the first things I checked. This isn't the fix
Sent from my SM-N900V using Tapatalk
Root your phone and disable the full battery notification is that easy glad I could help
Sent from my SM-N900V using XDA Premium 4 mobile app
rayraycarter4 said:
Root your phone and disable the full battery notification is that easy glad I could help
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This may sound dumb.. but I can't figures out where that setting is.. would you please guide to to the correct location
Well it looks like I may have found a solution to my problem. Found an app called Batter Charged Silencer. Not in the Google play store. Will try it tonight and see what happens.
Sent from my SM-N900V using Tapatalk
Found a solution! PLEASE READ IN FULL
Hey man. I have a Note 3 and have the same problem. As you've probably discovered by now, the Battery Charged Silencer app does not work for our newer devices. In searching for alternatives, I found apps that provide an alarm for when the battery is fully charged. This was NOT what I had wanted, as I just wanted my light to go off when charged, but I figured this the best alternative (hear the alarm, unplug). HOWEVER, I discovered that one app in specific DOES NOT WORK AS IT IS SUPPOSED TO, and, because of this, my phone never lights up when fully charged!!! Go to the play store and get the free NEOADN FULL ALARM. I launched it once, disabled the notification bar selection because I didn't want that (so maybe do this just in case, and also leave the discharged amount option alone), picked a sound, and nothing mattered cause it never worked, never came on, and neither did my screen! One of the reviewers of this app said the app was crap cause it had to be launched each time to work. Maybe that's why it "works" for me, cause I activated it but then held my home button down and closed all apps (not thinking) and then realized it was a blessing! Just install, maybe configure how I said if needed, close your apps, and never worry about it again! (And don't ever update the app just in case they "fix" it). Hope this helps, let me know via email: [email protected]
xtrandrix said:
I've googled and searched on xda but haven't been able to find much. So at night when I place my phone on the charger ask is good until it is completely charged.
The screen pops up telling me that I now have full charge and to disconnect charger. Bad thing is.....it doesn't go away..!!! Now I'm left with the screen lighting up the entire bedroom in the middle of the night.
Now this would bother me much but my girlfriend is now waking me err up in the middle of the night asking me to turn my screen off.
Please help!!!
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
abracadavis said:
Hey man. I have a Note 3 and have the same problem. As you've probably discovered by now, the Battery Charged Silencer app does not work for our newer devices. In searching for alternatives, I found apps that provide an alarm for when the battery is fully charged. This was NOT what I had wanted, as I just wanted my light to go off when charged, but I figured this the best alternative (hear the alarm, unplug). HOWEVER, I discovered that one app in specific DOES NOT WORK AS IT IS SUPPOSED TO, and, because of this, my phone never lights up when fully charged!!! Go to the play store and get the free NEOADN FULL ALARM. I launched it once, disabled the notification bar selection because I didn't want that (so maybe do this just in case, and also leave the discharged amount option alone), picked a sound, and nothing mattered cause it never worked, never came on, and neither did my screen! One of the reviewers of this app said the app was crap cause it had to be launched each time to work. Maybe that's why it "works" for me, cause I activated it but then held my home button down and closed all apps (not thinking) and then realized it was a blessing! Just install, maybe configure how I said if needed, close your apps, and never worry about it again! (And don't ever update the app just in case they "fix" it). Hope this helps, let me know via email: [email protected]
Click to expand...
Click to collapse
Surprisingly the Batter Charged Silencer app did work for me. I've been good to go ever since. No more waking up to the girlfriend telling me to turn my phone off in the middle of the night

[Q] Screen won't turn off

For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Dial *#0*# check some test for dimming, sleep etc.
JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Download wakelock detector and see which app is keeping your screen on.
Dialed that number, the dimming worked, but the sleep button didn't do anything. I'll try that app out and see what it says.
In my understanding *#0*# dialing is for hardware check, if sleep is not working from there means it has nothing to do with any app & better to take to service centre.
Sent from my SM-N9005 using XDA Free mobile app
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Any help? Using the wakelock app it says that system manager application is used a lot more than anything else. Not sure what it does.
JollyGreen527 said:
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Click to expand...
Click to collapse
Try to flash complete stock ROM & clear Data & Catch before & after flashing from recovery may HELP.
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
Mine its not rooted still stock and all of the sudden started acting up with the screen ....i did the *# test and when i went to sleep it went straight to the lock screen ...any idea what could cause it
help
JollyGreen527 said:
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
Click to expand...
Click to collapse
how do you do that cause I'm having same problem s
scooby 777 said:
how do you do that cause I'm having same problem s
Click to expand...
Click to collapse
Mine does this every time I reboot my phone. I have to press and hold the home key, pick the pie chart, pick RAM and pick "Clear Memory". Then it's fine til the next time I reboot.
I had my note 3 with the same problem and solved it recovering the original system/media/bootsamsung*.qmg files.
to solve the problem plug the charger and unplug it immediately and plug it back in again. This is also the reason why the problem is caused. So doing it again will solve the problem.

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