Dialpad input causes screen to turn off/on - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

When I am on a call and I need to key in something using the dial-pad, when I press a number my screen instantly turns off and back on again. Is anyone else having this issue. Could this be related to some feature that I can disable?
EDIT: I think its the Smart Stay feature, however I am still curious if this happens to anyone else.

Hasn't happend to me..

mmmajor said:
Hasn't happend to me..
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I concur, I am having this same issue!
It happens on every ROM I have tried.
[[edit]] not my phone--- it turns off then without some fenagling , it won't turn on. Making it impossible to use dialpad while inbound with a phone call. It seems that nobody else has really called for this issue in android 4.3
but not seeing it anywhere else. :\

Related

Mogul randomly turns on?

Sometimes I notice that my device is on already when I take it out of my pouch.
I left it on my desk once to monitor its behavior... and sure enough, sometimes it will turn itself on as if it is receiving a call, but no call rings. Then the screen dims (as it should) and sits like that for a while.
Has anyone else noticed this?
What causes my phone to come out of sleep by itself?
I'm using the Sprint Mogul version with WM6.
yes, i've noticed usually that happens when i loses reception... don't know how to fix that hopefully someone out there is smart enough to figure it out
My Q did the same thing... it lights up for no reason, then times out like it should. If I don't lock my phone I end up opening a program or calling someone also it has to affect battery life. I have not been able to find out why the phone does this but I would sure love to know how to make it stop.
Do you have any emails setup that are pushed or checked on a schedule?
I find this happens when I am in fringe areas. I think it comes up when you lose service/switch to roaming/etc. I have slide 2 unlock so its really not a big deal.
ppc wakes up to password screen
I know I have read this somewhere but can't remember where I read it but lately I have had this happen. I reach for my mogul to find it awaken and with a screen asking for a password. I never have set a password and leaving password blank doesn't work. I have to soft reset to get out of it. Don't know if this is a mogul bug, wm6 bug, or 3rd party app bug. I have slide2unlock 1.19 installed as well as the Grumps iPhone theme, and HTC Touch Today plugin. Other significant apps installed includes Voice Command 1.6, smartskey, and Live Search 2.0
Anybody know the cause?
Edit: oops, meant to start new thread.
My 6800 randomly turns on and the screen for the voice dialing comes up. I have no clue why this happens but it is annoying and drains the battery faster.
mmaryo said:
My 6800 randomly turns on and the screen for the voice dialing comes up. I have no clue why this happens but it is annoying and drains the battery faster.
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Could it be that you have a BT headset that is trying to connect to it? I know mine reacts like that- as it should, since the BT should trigger a voice command.
Dishe said:
Could it be that you have a BT headset that is trying to connect to it? I know mine reacts like that- as it should, since the BT should trigger a voice command.
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yeah that's happening to me too, and my bluetooth is off. it's driving me nuts, i'm almost tempted to just lock the lock on my phone

Topaz not turning on

Sometimes when my topaz is off, it won't turn back on or wake up. I know this isn't a problem with the button because it also doesn't respond to phone calls or charging. The only way to fix it is to reset it by pressing the red button. This is really frustrating since I will miss calls etc. Does anyone else have this problem? Is there a solution? Please Help!
supreme_one333 said:
Sometimes when my topaz is off, it won't turn back on or wake up. I know this isn't a problem with the button because it also doesn't respond to phone calls or charging. The only way to fix it is to reset it by pressing the red button. This is really frustrating since I will miss calls etc. Does anyone else have this problem? Is there a solution? Please Help!
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Click to collapse
Search for "Standby of Death" in Topaz forums.
Its a ROM issue
ive found that taking the stylus out SOMETIMES works...but as Bruce correctly said...ROM issue.

is this a Known Bug??

everytime someone calls me, the screen stays black? then to ge the screen to turn on, i press the lock key and it siliences the call...
anyone else have this? wow..annoying for sure.
Definitely not normal... I had an issue with not being able to answer calls (screen turned on, but unresponsive) very early on, but it worked fine after a reboot. Haven't heard anyone else having the issue you're having and I know I haven't had that happen.
If you haven't tried a reboot already, you should probably try that... if you're still having the issue you might want to consider returning that one.
CC Lemon said:
Definitely not normal... I had an issue with not being able to answer calls (screen turned on, but unresponsive) very early on, but it worked fine after a reboot. Haven't heard anyone else having the issue you're having and I know I haven't had that happen.
If you haven't tried a reboot already, you should probably try that... if you're still having the issue you might want to consider returning that one.
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Great...i traded it with someone...
i did a factory reset (did not know i was going to loose root) and it runs soo much better. i wonder if SETCPU was doing it? or the keyboard i bought in the app store?
whatsapp does hiccup with the keyboard, so im sure its an app thing..
i find my phone does this once i have started using a bluetooth headset. even if i turn off the bluetooth and bluetooth headset my proximity sensor is screwed up until i reboot the phone.
i also have noticed that if i am on speaker phone and the screen times out i have to push the power button to wake it up (if i am still on the call and want to see the screen). there is a setting in the accessibility menu that can set the power button to hang up calls, so make sure that is not set
dvigue said:
i wonder if SETCPU was doing it? .
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setcpu wasnt causing any problems for me
how low did u set it to with the screenoff profile ?

[Q] Issue with Call-Waiting

Have a weird issue with my call waiting -- it just seems to go through and switch me over without notice and without my input. I'll be talking to someone, and then suddenly I'm talking to someone else .. ?!?!
Anyone else having this issue? I don't even hear a -beep- like my old phones which used to warn me of a second call ..
My theory is that when the call comes through the screen lights-up and waits for my input and perhaps my face is accepting the change-over?!
If I hold the phone and use speakerphone, I see the prompt for the second-call ..
any help appreciated!
Exactly same isssue..
Your theory is right, i'm experienced twice at least today.. There is a big green button at lower screen area while call waiting state.. It's too easy to activate one of them accidentally with your face..
Anyway, i want to change dialer, but every dialer app only change dialer, but "on-call screen" stay stock one which i don't like...
Any suggestions ?
Reason4444 said:
Exactly same isssue..
Your theory is right, i'm experienced twice at least today.. There is a big green button at lower screen area while call waiting state.. It's too easy to activate one of them accidentally with your face..
Anyway, i want to change dialer, but every dialer app only change dialer, but "on-call screen" stay stock one which i don't like...
Any suggestions ?
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Click to collapse
Sorry, hadn't seen your response ---
I still haven't resolved this issue either .. very annoying. I'm talking to one person then all of a sudden I'm speaking to someone else.
I've tried to reproduce the problem by having a conversation and having someone then call me .. but I couldn't .. this time I heard the call-waiting beep and it didn't switch over, it waited for my input.
When I get 'the issue', it just switches over to the other call without my permission and it terminates the first call.
I'm wondering if this is a fault with my phone, or an issue with the pseudo-roms i have on my phone like Gingerblur, gladiatrix, etc --- or the dialer itself .. shrug
no one else experience this?

[Q] Is there a way to prevent the screen from turning off during calls?

I realise that this is quite a useful function, but for me, it's troublesome, especially if the call doesn't get through, and I am sent to voicemail. You see, I believe that either my light sensor or my proximity sensor is not functioning properly. When I accept a call, call someone, the screen goes off, and doesn't come back on till the call ends, or I take out the battery and put it back in.
I'm sure this is a hardware thing, as I've tried installing Android, and the problem persists. I don't really want to spend money fixing my phone, as I can't really afford it right now. So, back to my question, is there a way to make sure the screen doesn't turn off when I'm calling someone? Is there a registry tweak or something? Or is there a setting I'm just not seeing?
I'm using pdaimatejam's WP7 version 8.1 (I think) ROM, if that makes any difference.
Thanks!
this is normal operate, not error... screen go off for reason you not break call when phone too close to ear with touch... but when you move phone from ear screen must turn on again....
markiemice said:
........................When I accept a call, call someone, the screen goes off, and doesn't come back on till the call ends, or I take out the battery and put it back in.
I'm using pdaimatejam's WP7 version 8.1 (I think) ROM, if that makes any difference.
Thanks!
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Click to collapse
When you accept a call, its a feature of Windows to switch off the light but sometimes it never comes back and you are stuck at "no display". I also face the same issue. Its the ROM bug. I'm also using pdaimatejam's WP7.
Don't worry... Your phone is fine
Also had this happen twice. But then I disabled the feature to turn on the speaker when the phone is turned during a call and it didn't happen ever since. Not sure if that's really the cause, but you could give it a try.
dxdy said:
this is normal operate, not error... screen go off for reason you not break call when phone too close to ear with touch... but when you move phone from ear screen must turn on again....
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As I've mentioned, my phone light doesn't come back on when I remove it from my ear. This cannot be normal. It can't be normal that I have to reseat the battery after every failed call.
tanush said:
When you accept a call, its a feature of Windows to switch off the light but sometimes it never comes back and you are stuck at "no display". I also face the same issue. Its the ROM bug. I'm also using pdaimatejam's WP7.
Don't worry... Your phone is fine
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If you read my original post, I mentioned that I tried this on Android as well, and I get the same problem.
cerebos said:
Also had this happen twice. But then I disabled the feature to turn on the speaker when the phone is turned during a call and it didn't happen ever since. Not sure if that's really the cause, but you could give it a try.
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Are you talking about the settings in the "Attentive Phone" section? Didn't work for me.
markiemice said:
Are you talking about the settings in the "Attentive Phone" section? Didn't work for me.
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Click to collapse
Yes I did.
I have the same problem as you, although I have not tried flashing android yet but that is my next step. When on a call screen goes off and never turns back on.
I use bluetooth headset so I can kill the call with it and screen comes back thankfully. But I can't delete voice mails or use the screen at all during a call. ON Pdaimatejam's 8.5 rom.
We don't have a fix for this yet?
for me its oks.. if the screen is off it may touch your skin and could end the call...if you remove the phone from your ear and would like to use the dialer while still on the call, the screen powers up automatically..
phoy18 said:
for me its oks.. if the screen is off it may touch your skin and could end the call...if you remove the phone from your ear and would like to use the dialer while still on the call, the screen powers up automatically..
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But that is just it, It doesn't power up automatically at all. It stays off no matter what you do untill you actually end the call! be that pull the battery, other person hangs up, or you use Headset to end call..
What rom are you using?
sageki said:
But that is just it, It doesn't power up automatically at all. It stays off no matter what you do untill you actually end the call! be that pull the battery, other person hangs up, or you use Headset to end call..
What rom are you using?
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Click to collapse
im using the latest from pdaimatejam. even the older 8.5, once i removed my phone to my ear, screen turns on even the call has not ended..
Would really love a fix for this also.. I must admit though that i don't think it is a hardware issue.. Nevertheless it could be fixed with a regedit or something like that.. Can't really use the phone anymore
sageki said:
But that is just it, It doesn't power up automatically at all. It stays off no matter what you do untill you actually end the call! be that pull the battery, other person hangs up, or you use Headset to end call..
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Seems that the light sensor is broken, it's the little point in the upper left corner of the phone. The only workaround I see is to use a headset (BT or cable). With this you still can hang up any calls.

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