Hello
Just switched from symbian to android and now I really want to get some apps installed to my phone.
When I click the market app, I need to sign in with my gmail account.
But when I try this it gives me the message.
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned for data services"
The part with temporary I don't believe and the SIM card part I know is wrong as I can surf the net, sync my exchange company mail etc.
I have tried with WIFI also, but same message coming.
Living in Norway, using Netcom as carrier.
Does anybody have any clue on how I can get past this and log into market?
Best regards
TommyE
Remove the sim. Wifi should still work. Tested here fine, when I had a Hero. This will not be a data provisioning issue.
I can also confirm this. I didn't initially have a Google account, and when I tried to create one via the handset I got the data provisioning error. I master reset the phone, created a Google account online with my PC, and set the Google login details in the initial setup of the phone. After this I had no problems.
Good luck.
ditto, I didn't set up android account when I went through initial setup, and it wouldn't work later. Had to factory reset and do it during initial setup (it was happy enough using my wifi for this)
same problem on HTC Magic =(
I have HTC Magic, i purchased it several days ago and it was working just fine. Then i found out that i can't replace the google account from previous owner and decided to hard-reset.
After that I'm getting this (I'm on T-mobile USA and I have just internet for 5.99):
"This could be a temporary problem or your sim card may not be provisioned for data services, if it continues, call customer care"
Called customer care, they said it won't work without 24.99 data plan, but it WAS working before! I tried changing APN from epc.tmobile.com to wap.voicestream.com but it didn't help =(
Phone is unlocked. Without signin in to google I can't even use phone features.
Any ideas?
Thanks!
I am having this issue now. I bought my Hero last week and set it up with my China Mobile SIM card. Then I decided to switch to China Unicom because they offer WCDMA 3G service. I am able to connect to CU data just fine but none of my Google apps will function. I can check gmail through the browser but not the internal application. This happens on Wifi as well.
I have done several factory resets with no luck. Any ideas?
after more than 12 hours my problem just went away. i don't know why. my guess is google has a mechanism in place to lock out accounts from more than one source or something. it's strange that i never had the problem with my G1 as often as i changed ROMs and when I changed SIM cards with it.
after more than 12 hours my problem just went away. i don't know why. my guess is google has a mechanism in place to lock out accounts from more than one source or something. it's strange that i never had the problem with my G1 as often as i changed ROMs and when I changed SIM cards with it.
Click to expand...
Click to collapse
I've been having issues with getting signed into Google here in China as well. I had also just come back from vacation where I was using a different carrier.
I had been unsuccessful in getting a connection to the Google servers for the last 12+ hours. I have reflashed my ROM (actually three different ones) and reformated my SD card, all with no luck.
Just got to the office and connected successfully right away over our VPN wireless router, however I'm still having trouble getting Gmail to load all of my conevrsations.
So, my guess is the usual iffy Chinese connection.
billybot6000 said:
I've been having issues with getting signed into Google here in China as well. I had also just come back from vacation where I was using a different carrier.
I had been unsuccessful in getting a connection to the Google servers for the last 12+ hours. I have reflashed my ROM (actually three different ones) and reformated my SD card, all with no luck.
Just got to the office and connected successfully right away over our VPN wireless router, however I'm still having trouble getting Gmail to load all of my conevrsations.
So, my guess is the usual iffy Chinese connection.
Click to expand...
Click to collapse
it's very strange. I never had an issue with my G1 but hero has all kinds of connection issues whether on WiFi or 3G. I rarely get email notifications, this issue, and now I can't download ANYTHING from the market.
please help ! =[
someone please help i just bought a sony ericsson x10 mini pro yesterday and im not able to browse the net, use the market or anything without it saying
"This could be a temporary problem or your SIM card may not be
provisioned for data services"
what does this mean?, do i need a new sim card in order to use the functions on the x10 mini pro? if so what sim card and where do i buy it ?
Hey all,
Ok, so here's the setup:
Bought a (supposedly) unlocked Samsung Focus from Expansys (AT&T Branded).
Don't have a SIM for Rogers yet, so just using it on my home wireless network. I can surf the web, access the marketplace, my XBOX Live account is linked up (my avatar is displayed), etc. All good.
UNTIL...I actually want to purchase or download an app/game from the marketplace! After I click Install, I get this message:
"This item is not available from the Marketplace catalog."
This happens for *every* application, paid or free. The only way I can get apps on to my phone is to get them through the Zune software and synch, and even then I have to go through the marketplace to the app where it tells me that its already installed (even though it shows up NOWHERE on my phone), and asks if I want to install it again...which it then lets me do and voila, app is visible.
This is *really* frustrating and I can't figure out what the issue could be. Any thoughts or has anyone else experienced this?!
Thanks,
DL
I just got my Focus today and I've got the EXACT same problem. I don't have it unlocked yet, so the only thing that is the same between our two cases is that we don't have a valid sim card.
Can anyone confirm this issue?
Issue Fixed...well more Issue Disappeared
My issue went away...literally...I don't really know what I did, or that I did anything. I blogged about it here (I'm still too new to post full url's here, so its broken up): geekswithblogs .net /dlussier /archive /2010/11/23/142839.aspx, but here's the update part:
So last night I plugged my phone into my pc to charge, which brought up the Zune software. I wanted a few more apps, so I downloaded them from there. Phone synched, and I went to try my apps. I thought “What the hell”, and tried to access an app on the marketplace. This time I didn’t get the “This item is not available from the Marketplace catalogue”, I got some message about an error and a hex value.
I tried to access an app again to see if I’d still get the error message and…*POOF*…I have full access to the marketplace over wi-fi!
I have *no* idea what caused the switch, it was nothing that I did intentionally! I did notice that the prices are now higher (BeJeweled was 4.99, now 5.49), and I’m assuming its because I’m hitting the Canadian marketplace and not the US one.
Weird, yes, but its working so…yay?
lol the EXACT same thing happened to me...it just....went away? lol I'm not complaining
This is more of an informative post for anyone who finds themselves in a situations similar to what I was in. This weekend I purchased the Verizon 3G Galaxy Tablet. When I purchased it I opted NOT to pay for a data plan for the device as I was planning on just tethering it to my cell phone when wifi was not available.
The problem with this is on first boot the device attempts to register and activate itself but ONLY via 3G service. If you do not have a 3G data plan it simply fails and will never let you get past the register screen. The next day I took it back to the store where I purchased it from very pissed off and was show a trick to get around the registration screen in the event that I ever factory reset my device.
If you find yourself in a similar situation here are the steps necessary to get past the screen.
1. Attempt the register the device via 3G and let it fail.
2. While viewing the failed registration message hit the following button sequence:
Volume Up Once
Volume Down Twice
Volume Up Three Times
Volume Down Four Times
After that it will take you to the finish screen with out registering your device and finally let you log into the system. From there you can configure a wifi network and rerun the setup wizard to register your device if you want to.
Thanks,
whit3fir3
I own a Sprint version and this doesnt work on it
Sent from my SPH-P100 using XDA App
Interesting. I purchased my Verizon version of the tab on launch day and they would not sell it to me unless I purchased at least the first month of data service so that they could activate it. Big fight in the store over this.
Wplangan,
Yeah I had the same argument at the Verizon store I went to. The agreement ended with me telling them to go screw themselves and then walking across the street to BestBuy and getting the exact same tablet from there with no questions or data plan requirements. Only problem I had was the activation (since I did not want to purchase 3G service). Once I figured out how to bypass that so I could setup a WIFI network and then register the device, everything has worked great.
Thanks,
whit3fir3
whit3fir3 said:
Wplangan,
Yeah I had the same argument at the Verizon store I went to. The agreement ended with me telling them to go screw themselves and then walking across the street to BestBuy and getting the exact same tablet from there with no questions or data plan requirements. Only problem I had was the activation (since I did not want to purchase 3G service). Once I figured out how to bypass that so I could setup a WIFI network and then register the device, everything has worked great.
Thanks,
whit3fir3
Click to expand...
Click to collapse
Well, u couldn't perhaps devuldge such knowledge to a fellow wifi only opted before designed galaxy galaxy conasuer? This a burden and objective of mine since the firtst GT release upon my first start up....I was appreiciative of the potential of my new devise at heart and nearly content just minimizing.....I welcome any wisdom or exsperience in advancing my situation...it certainly wasn't free I shun any such factory tyrany or forceful ideas
i've just been changing a few icons on my home scree. everything has been running great, had no problems whatsoever until i tried to access the market this afternoon.
the error im getting is that i need to set up or sign into my gmail account, so i go ahead and chose sign in, then it says:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned
for data services. If it continues, call Customer Care."
ive searched all day on the net for a fix, tried unmounting the sd card, removing the sim, signing in via youtube, but nothing works.
what i have noticed is that, in the accounts settings, my gmail address is missing (samsung & regular email accounts are still there).
now, i must say that while i have been messing around with stock icons, i havent touched anything google related, or indeed deleted any apk's.
the last option open to me is a hard reset, which i want to avoid like the plague after weeks of customising my phone, even titanium restore didnt fix it
does anyone have anymore ideas what i could do?
thanks
i've had an idea, but will it work?
if i create the same account on my girlfriends galaxy ace, would i be able to transfer those account settings to my phone? if so, where are they located
i've just noticed as well, that i'm not getting any emails from my other accounts either
please....really need some help here guys
You could always re-flash your firmware to get the gmail icon and all the other settings back.I know you said you don't want to but if its disappeared then its a good way to get it back at least and with a nandroid and /or titaniun back-up its not that much work to put all your settings back.
ok, reflashing the firmware didnt work. the problem is definitely with servers as i cant add any more email accounts, all are getting server errors.
so....i ask this, what file holds this information? and if i can copy this from my girlfriends phone, will it work?
in fact, does anyone know ALL of the google apk's that should be installed, i have a feeling one is missing/corrupted
surely someone on here must know the answer to my last post??
I was having data issues with many different modems on my carrier but found today that KE7 modem solved my problem with solid download/upload speeds. worth a shot.
Have you frozen something or deleted something with titanium that you shouldn't have?
Try calling your operater to check if you have connection problems or not.After all the warning did say to call.The fact that it just happened suddenly is quite surprising and re-flashing should have put back everything that was missing.
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
PlanetP said:
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
Click to expand...
Click to collapse
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
chiefroastbeef said:
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
Click to expand...
Click to collapse
me too,google maps, google account,all disconect from server,maybe this is really a china thing, exchange works great though, maybe later microsoft will sell a lot more wp7.5 in china,because android can not sync with google anymore
2 days later i will check again in europe
Connection Error
I have been accessing gmail/market/maps on China mobile for past 3 months ... but for last couple of days I am getting Error connecting to server message... does it something to do with China mobile connection or something to with the setting... I have wiped the mobile couple of times and installed new rom also. Even then it is not solved? any soultion
Seems like this is a problem on both networks just recently, for me, it was just four days ago.
I have been in and out of china the past three months with my s2 without problems. I wonder why we are all met with this problem.
Now that you brought it up, google maps doesn't work either. it seems to detect my location, the arrow swivels around, but the map its not displayed, just the grid.
I really hope this is a temporary thing...
Sent from my GT-I9100 using XDA App
I've recently (2 days ago actually) upgraded my firmware to 2.3.5 (from 2.3.3) and I'm getting the same connection error when trying to add a google account. I'm pretty sure this is related to the china firewall as all the google services work correctly ever since the day I bought the phone.
In fact, I have tried all the alternatives that you can think of: using wifi to add google account does not work, using youtube to add account does not work, using market enabler to fake my sim card provider does not work, factory reset does not work, downgraded back to my original 2.3.3 firmware does not work. The only plausible option left now is to try and add a L2TP VPN account to my phone. If this happens to work (which I'm pretty sure should) then it means china has resumed blocking all the google mobile services.
I'll keep you guys updated in a few days once I find a good vpn service provider.
UPDATE: I have got a reliable vpn service going on and am now able to connect to google services and sign in to my account. Note that you'll need to take out your unicom sim card and connect to wifi+vpn to have this work. If you have a sim card inserted, you'll have to try the youtube trick with vpn connected.
So I have proved that this is, in fact, related tol china blocking access to all the google mobile ports.
So the china firewall has blocked google mobile services before?
I never knew this since I recently switched from a hk blackberry with a roaming plan in china the past three years when I traveled in and out of china.
Do you think it has to do with this weeks anniversary?
Sent from my GT-I9100 using XDA App
Got the same problem after have bought a GS2 from Hong Kong.
Try Wifi/China Mobile internet but nothing works was wondering if it didnt come from my rom...
Same problem, wish I'd seen this thread early, as I 've just wiped my phone, lost **** loads of data re-installing firmware, stock rom etc, re-setting, sim card in/out, cannot try the YouTube Trick as China won't allow You Tube and still can't add the google accoutn as it says it can't establish a reliable connection.
Jesus, what the feck is going on ?, anybody got any information on whether this is actually just China ?
This was working fine up until a few days ago, I have been in Guangzhou for past 2 years, and had Galaxy S2 working fine here for last 6 months, and now this ?
Wow, that sucks for you, I feel for ya, I have since rooted my phone so I can make bootable back ups.
I am heading back to hong kong tonight, so I will update you guys tonight when I get out of the firewall.
When did this problem start happening for you guys?
Sent from my GT-I9100 using XDA App
Hi Chief,
For me 3 days ago, it really is a complete pain in the A$%e...
At first I thought my Data Plan had been cancelled with China Telecom, but even after re-booting, hard reset without sim and just connecting to the WiFi in the company which is obviously Chinese, it still will not add the Google Account so no GMAIL or Market Place anymore...
Still trying to see what else is shafted, but also my phone looks naff now as I cannot re-download Go Launcher EX from Market Place as cannot get on it...
That is around the same time as mine, I think I lost connection last wednesday. I hope this isn't forever, especially for you guys that are in china long term.
Had this happened before? I wonder if this is across all phones with android platform.
Sent from my GT-I9100 using XDA App