Play store not working - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Is anyone else having a problem with play store not working? All I get is a screen that says "no connection".
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Might just want to go into the application manager, clear data, force stop, and try using it again. That usually fixes it for me :thumbup:
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I've done that, uninstalled it, reinstalled, updated.... Nothing I can think of works.
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dbug2008 said:
Is anyone else having a problem with play store not working? All I get is a screen that says "no connection".
Sent from my SPH-L720 using xda premium
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Working fine here... You sure you're connected to 3/4g, Wifi? Maybe in a dead spot?

No, that's not it. All other data apps work. Good connection all around.
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Log out of your Google account and sign back in.
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Related

Market "play" broken?

I have seen this In The QA section, but no fix yet. The play store keeps telling there is an error with my purchase. Even the free stuff. I have tried using TB to wipe the data but no luck. I know it worked at one point as I used it to get TB when I switched to cm9
Sent from my SPH-D700 using xda premium
Just reflashed gaps and still won't let me download anything
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don't know if anyone is reading this but me but reflashing cm9 fixed it
Sent from my SPH-D700 using xda premium

Android OS background data use?

My data use in the background by my os is using a lot of data. Is this abnormal for a week of use? Seems excessive to me
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My HTC one only uses about 2mb of data per day for comparison.
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delete
That's why its so strange.
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My android os os has used 32mbs since I gotbit on april 27th...
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Should I complain to at&t?
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I just checked and I have the same issue.
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colts187 said:
Should I complain to at&t?
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Att has nothing to do with it...it has to be one of your apps...something is constantly syncing/and or jot stopping its data use...I suggest a factory reset through kies or odin if rebooting the phone doesnt resolve the issue
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mg2195 said:
Att has nothing to do with it...it has to be one of your apps...something is constantly syncing/and or jot stopping its data use...I suggest a factory reset through kies or odin if rebooting the phone doesnt resolve the issue
Thanks. I did a factory reset and that fixed it. Now to figure out the culprit.
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Sent from my SAMSUNG-SGH-I337 using xda app-developers app
colts187 said:
My data use in the background by my os is using a lot of data. Is this abnormal for a week of use? Seems excessive to me
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

Unable to reach Google on g+ or hangouts

Can someone help me troubleshoot this? I try to add a circle or connect to hangouts and it's just like nope, server error.
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NOBODY?
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Delete app data and cache. Uninstall and reinstall from market. See if that helps. Always should be first steps when an app bugs out like that.
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boborone said:
Delete app data and cache. Uninstall and reinstall from market. See if that helps. Always should be first steps when an app bugs out like that.
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That actually worked. I did that before I even read this. Thanks tho
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Prepairing services problem

Every couple of hours I get at the top of my screen "prepairing services" and then it go's away. Its quite annoying. Does anyone know how to make it stop doing that?
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Check to see which services it trying to start. R u on a custom ROM?
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onitenki said:
Check to see which services it trying to start. R u on a custom ROM?
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No it's just stock and rooted. When I try to open it on the pull down notification It just shows perpairing services.
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Security policies update?

Has anybody received this security update? And if so what did you do? Should I just accept it or cancel. Btw I'm rooted mja stock rom and kernel.
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Accept it and you won't get the mag anymore.
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cruise350 said:
Accept it and you won't get the mag anymore.
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What is mag?
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I think he meant nag. As in nagging popups
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Ah, so it's not going to really change anything. I hit cancel. Now the nag is gone.. haha didn't really mind the nag just didn't want it change anything to my device.
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Anytime I would connect to wifi I would get that popup. I cancelled it at first but I cant watch any videos from my device. For example youtube will say "cant connect to server" or a video on facebook "cannot be played" If I switch back to using mobile network they play fine, so out of annoyance I clicked the update option and it doesn't nag me when I connect to wifi but I still can watch any videos. Any suggestions ?

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