Data service issues - Nexus 4 Q&A, Help & Troubleshooting

I'm not getting any WhatsApp messages unless I turn my screen on for a few seconds then they all come in. Any ideas what this is?
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Are you on WiFi? If you are, there's a wifi delay bug.
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Ya I know about that. That isn't the issue. Also, when I am on WiFi and leave home my cellular network doesn't connect sometimes once I disconnect form wifi
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bendirkss said:
Ya I know about that. That isn't the issue. Also, when I am on WiFi and leave home my cellular network doesn't connect sometimes once I disconnect form wifi
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Yes this is the issue on latest 4.2.2. Currently reported to Google. : Data Service Issue

Rohit02 said:
Yes this the issue on latest 4.2.2. Currently reported to Google. : Data Service Issue
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An update would be super
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Seems like everyone is facing this issue. An update from Google will fix it.

same issue for me on JB 4.2.2
very frustrating. google must fix this

Have the time I actually have no service.. I'm constantly putting my phone in and out of airplane mode
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Anyone hear anyrhing on a fix yet? I can rarely use my phone definitely wish i kept my BlackBerry
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Related

Nexus S stops syncing on WiFi when screen is off

I can't figure this out and its driving me batty. When my phone is on wifi and the screen is off, it will stop syncing with Google.
I turn my screen on and the wifi signal is grey, then after a moment, it turns blue and I get my Google voice texts, gmail, etc.
Dies anyone have any idea?
Sent from my Nexus 7 using Tapatalk 2
Go into Wi-Fi settings/hit menu key/advanced/keep Wi-Fi on during sleep choose always.
Problem solved.
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Babydoll25 said:
Go into Wi-Fi settings/hit menu key/advanced/keep Wi-Fi on during sleep choose always.
Problem solved.
Sent from my SGH-T999 using Tapatalk 2
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i'll give it a go.
weird, because this seems to have only started recently
thanks!
strra said:
i'll give it a go.
weird, because this seems to have only started recently
thanks!
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NP.
Sent from my HTC One X using Tapatalk 2
Babydoll25 said:
NP.
Sent from my HTC One X using Tapatalk 2
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well, i gave it a go and ran with it all day. still no incoming gmail or google voice texts when the screen is off
even when the screen is on, the notifications are very delayed. might it be a router setting..? it does only seem to happen at home..
strra said:
well, i gave it a go and ran with it all day. still no incoming gmail or google voice texts when the screen is off
even when the screen is on, the notifications are very delayed. might it be a router setting..? it does only seem to happen at home..
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what ROM/kernel are you running? Did you flash a kernel with updated wifi drivers and flash another (kernel) without reinstalling the ROM?
Otherwise, yes...check your router settings.
I'm sorry that changing out to wifi never sleeps, didn't fix your problem.
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The stock Droid 3 ROM has a battery saving "feature" in the settings. Do you have that somewhere?
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Babydoll25 said:
what ROM/kernel are you running? Did you flash a kernel with updated wifi drivers and flash another (kernel) without reinstalling the ROM?
Otherwise, yes...check your router settings.
I'm sorry that changing out to wifi never sleeps, didn't fix your problem.
Sent from my HTC One X using Tapatalk 2
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I'm trying a different kernel. I'll keep you updated.
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strra said:
I'm trying a different kernel. I'll keep you updated.
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Make sure to read the changelog of the kernel. Some kernels include updated WiFi/Bluetooth drivers and if you switch kernels you must reflash the ROM to revert the drivers.
Sent from somewhere....if I could only remember where....

Wi-Fi connectivity issues with 4.2.1

My Wi-Fi connectivity was rock solid on 4.2, but since applying the OTA I'm getting frequent data drops. Still shows me as connected to my router, but get no data. A quick Wi-Fi toggle fixes the problem each time. Anybody else seeing this?
dberthia said:
My Wi-Fi connectivity was rock solid on 4.2, but since applying the OTA I'm getting frequent data drops. Still shows me as connected to my router, but get no data. A quick Wi-Fi toggle fixes the problem each time. Anybody else seeing this?
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Exact same thing here!
I have had this issue with nexus 10 since I got it. My only complaint
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GAH1068 said:
I have had this issue with nexus 10 since I got it. My only complaint
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Does anyone else have this issue ?
Connectivity is really key for this device and if this is common then I would likely not update.
upsetting to hear this, one of the big reasons I opted for this over some other 10.1in tablets was the MIMO dual band wireless. My Viewsonic g-tablet has horrible wifi connectivity and it makes watching youtube horrible. I couldnt imagine having to deal with it on my nexus 10 when it comes in the mail.
The first thing to check is always to set a static IP and see if the issue is resolved.
Just got my replacement today. Before the 4.2 and 4.2.1 updates, WiFi was solid no drops and full bars. After updates, pretty finicky drops quite a bit:/ hope the next update addresses this.
And yes sometimes it will show bars but no data. Especially when I start using 5ghz instead of 2.4ghz.
Sent from my Nexus 10 using Tapatalk HD
After a few hours with no drops, I may have discovered a fix for my situation. I changed my access point from WPA (TKIP) to WPA2 (AES), and for the last 4 hours I haven't had a single drop. Prior to this, it'd drop every few minutes. Hopefully this holds up.
I've been having connectivity issues as well. I'll have my Nexus 7 and 10 in the same spot and the N7 will hold a solid connection and the N10 will drop and reconnect ad nauseam
My Wifi is perfect.
I also have this problem , any one found a fix?
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TomAshcroft said:
I also have this problem , any one found a fix?
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Try using a static ip.
Sent from my SCH-I535
jhoutz said:
Try using a static ip.
Sent from my SCH-I535
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Have tried this already.
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TomAshcroft said:
Have tried this already.
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When I had this problem I found that my google account had saved my connection settings. It was trying to use the same static ip as my phone. Went in and changed it and everything is fine.
Hopefully this can help.
Sent from my SCH-I535
jhoutz said:
When I had this problem I found that my google account had saved my connection settings. It was trying to use the same static ip as my phone. Went in and changed it and everything is fine.
Hopefully this can help.
Sent from my SCH-I535
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Where did you find this connection information?
dberthia said:
Where did you find this connection information?
Click to expand...
Click to collapse
Long press on the network you want to modify
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Anyone else having wifi connection issues with 4.2.1?

I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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gk1984 said:
I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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I had the issue.. 32gb version in the US with the sep build. I actually had it prior to to 4.2.1. I ended up going into advanced properties and changing wifi to always on. Drains battery, but fewer need to turn wifi off and back on.
Tony
Yes. I have WiFi disconnects and random reboots since the new update .
Sent from my Nexus 7 using Tapatalk 2
WiFi Fixer
I use WiFi Fixer downloaded from Google Play. When the connection is dropped it automatically reconnects after a second or two.
Same on my 7 WiFi stops working at random times turn WiFi off and on fixes it, only started after 4.2.1 update
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Thanks for confirming everyone. I have wifi always on and still have the issue. Hopefully it gets fixed...
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Same issue after 4.2.1
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How do we make Google aware of these bugs?
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My WiFi is always on and tethered to my evo3d at least 8 hours a day. Not a single problem under 4.2.1.
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Just to clarify, i'm having this problem 100% stock. Not rooted what so ever. Roms/kernels could have this eliminated. But I wouldn't know.
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I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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No wifi internet / e-mail / notifications after 4.2.1
I am having a similar issue. Stock Nexus 7, never rooted, installed the 4.2.1 update when it was pushed. Since then I can connect to wifi connections but there is no internet access. While the icon in the upper right has small flashing arrow like data is being sent back and forth, the icon remains gray and no internet-requiring services on the tablet work. I've tried everything that I (and Google Play and Asus support) could think of with no luck.
The only thing they could come up with at the end was to restore the tablet to factory settings. Unfortunately I have application data that I need to back up that I can't access by accessing the internal storage using my laptop (I'm stock, remember?).
So I'm between a rock and a hard place here. Anyone have any suggestions? It was very frustrating when the Asus representative suggested I use the built-in backup and restore feature:
Me: "That requires internet access to work right?
Asus representative: "Oh....right..."
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
Sent from my SPH-L710 using Tapatalk 2
GiantJay said:
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
Sent from my SPH-L710 using Tapatalk 2
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Known issue. I logged a bug with Google and there's actually several open bugs reporting wifi issues. So far, none of the bugs are being picked up by google officially.
+1
Veeery Slow
quincyquinn said:
I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
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r0zj0k3r said:
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
Sent from my Nexus 7 using xda premium
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Or use Static IPs. That solved it for me. I had to ask my company to provide a reservation for my MAC Address. It's like back in the 90s when Wifi started coming out using the BellLabs/Lucent chipset.

Random Signal Loss

Hi,
Not sure why, I'm facing random signal loss. Particularly when the phone sleeps.
I'm using Sentinel ROM and Air Kernel.
This has been happening in the past week and my other dumb phone on the same network with another sim card always has signal.
Neither the ROM or Kernel was updated recently.
What could be the problem?
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nileshgr said:
Hi,
Not sure why, I'm facing random signal loss. Particularly when the phone sleeps.
I'm using Sentinel ROM and Air Kernel.
This has been happening in the past week and my other dumb phone on the same network with another sim card always has signal.
Neither the ROM or Kernel was updated recently.
What could be the problem?
Sent from my Nexus 4 using Tapatalk 2
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Any chance your Nexus is looking for 3g signal where as your dumb phone is on 2g?
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atulalvenkar said:
Any chance your Nexus is looking for 3g signal where as your dumb phone is on 2g?
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It is in 3g (preferred)/2g mode.
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Turns out to be a issue with operator. Was in a different area all day and didn't face it.
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Wifi issues with 4.3

After upgrading to 4.3, I have lost my Wifi performance to my normal router. Now, while still able to scan available routers, I'm no longer able to connect.
Anyone know of a solution, short of an RMA?
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Wat kind of router are you using and what frequency? 5Ghz or 2.4?
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One is a linksys, the other is unknown as it's at the doctors office. As for frequency, one of each.
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Change wifi channel at router and try again.
With other wifi networks works fine?
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No. I have no connectivity. Wi-Fi performance has slowly diminished since I did the upgrade.
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ph37rd said:
No. I have no connectivity. Wi-Fi performance has slowly diminished since I did the upgrade.
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Setting a static IP has fixed it for me. Setting it on the phone that is. Happens far less now than when i didn't have a static IP.
How did you upgrade at 4.3?
Through official OTA?
if you could check it, reflash only radio.Img from factory Rom.
Sent from my NookColor using Tapatalk 4
My issue is not that bad.. the only issue i have since the update is the wifi signal drops completely, and the router next to me on my desk. The signal comes and goes for a couple of minutes then goes back to normal
RASTAVIPER said:
How did you upgrade at 4.3?
Through official OTA?
if you could check it, reflash only radio.Img from factory Rom.
Sent from my NookColor using Tapatalk 4
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The upgrade was done via a full wipe (was rooted at the time) and flashed the image from Google. Phone has been stock since. After the upgrade, I noticed the Wi-Fi signal went from four bars in the living room to three. Before losing connectivity completely, then two. One to none happened pretty quick.

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