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So here's my issue.
During a call if i recieve a SMS/MMS/Email, my earpiece volume drops dramatically and i can use the volume rocker and put it too full and it still doesn't get back to a decent level.
So i was wondering if anyone else has noticed this and is having this small problem, other than that i am completely happy with the phone so far , haven't touched my iPhone since i recieved the Nexus One Jan 7th
P.S. i have SMS Popup app installed and same problem, so i have tried removing the app and still no cure
I haven't tried this on SpeakerPhone or BT Headset
I can 2nd this bug.
Along side, if you were to use any touch tone to send DTMF tones while on the phone (say you're entering your credit card or something), it also goes down real low. This is definitely a bug.
C
ya ....argh!!...hopefully a firmware update fix
I have experienced the bug as well...but what is even more strange is that if I get another text message or email and it causes the phone to vibrate the in-call volume shoots up even louder than it was before. I think it may have something to do with dual microphone and background noise cancellation this phone has.
No problem for me?
Just thought I'd offer some more input, but I don't think my phone is experiencing this problem..? I am currently on the phone with T-Mo, and had to enter numbers via the number pad while in the call, and the volume didn't adjust (neither up or down) at all.
I'm glad I found this thread. I should have read through all of the posts in XDA before starting a brand new thread about this. Sorry guys! I even have this issue listed on google's help forum with some ppl indicating the same. The call volume decrease for me when a call comes in. I have to put the phone on speaker, then take it off speaker in order to get the volume back to where it was. I use to have the volume decrease during an active call when a email or text comes in, but a small work around was to set the ringtone and notifications to silent in settings and in text and emails. Does anyone know if this is a software or hardware issue? or if there will be an OTA update to fix? This phone is amazing otherwise...I know there isn't a TON of ppl reporting this, so I hope google doesnt forget about us. I received a replacement that did the same thing along with new bugs the original didn't have, so I sent it back.
I have it also. Just thought it was me!
@johnboywilson, do you think google will come out with an OTA update for this? This is technically my first android phone, so im not sure how often they come out with updates, or if they get to all the issues no matte how few ppl might be having them. I had WinMo before, and they were pretty good at getting to bugs, sometimes even if just a handful of ppl have them. I had a samsung behold II for 2 weeks. I've only been using android for a little over a month now.
next time this happens will someone try swapping to speaker phone then back to handset and see if it goes back to where it was. I've had a problem a couple times where I couldn't hear the caller, switched to speaker phone, heard them fine, switch back to handset and the volume was back to normal. I honestly dont remember if I had received a notification at the time or not but I'd be curious to know if it is the same thing.
@zjchaser, if you had seen my two previous posts, you would have seen that I use the speaker phone on then off method to correct the volume decreasing when a call, text or email comes in while on a call. This is just a work around and not a fix. I need to know if we will get an OTA update to correct???
@Mrplennium I`m sure they will. if you go onto google support pages you will see what questions people are asking and what faults other people are experiencing.
@zjchaser I have had that problem too. If im on a call and i switch between speaker phone and handset the sound goes off. If i then make a new call the sound is still off and i have to switch between speaker and handset to get it to come back on!
Still love the phone though..
@johnboywilson, I hope you are right. I am one of those ppl that started a thread on the google forum about this issue, and others have been reporting it. I was just fearful that this is one of those issues that's in the minority, so google might skip over it. I hope that's not the case. Other than that, this is by far the BEST phone i've ever owned. I have no other issues with it.
I use the wired headset mostly, but I can confirm this as well. It isn't just another call or SMS for me that causes it...anything that adds a notification (SMS, plugging in to USB, email...anything!). The volume either goes crazy up, or crazy down. It seems to alternate.
It went down the other day after an email during a call, so I had to put the rocker all the way up just so it would sound normal. Shortly thereafter, I got a text and lost my hearing for about 10 mins...the phone can get very loud.
Seriously, this needs to be fixed.
Yup, it happens through the wired headset as well. I think it's def a software issue. Hope you have google people patrolling this site and seeing these issues as well. The first OTA update is coming this week, but for the 3G issue. No one knows what other possible fixes might be included.
Even received a replacement that did the same thing. Not sure why some ppl have working devices, and others have these software glitches. I doubt i'll ever be an early adopter again.
WOW! ok, after 3 preliminary tests, I can conclude that the OTA update has resolved this issue!!!!! YEEPEEE!!!!!!!! Now the phone is PERFECT! I will keep monitoring the situation throughout the day to see if it stays that way, which I can't imagine why it wouldn't!!!THANK YOU GOOGLE!!!!
it didnt fix the problem when i did the update,still have low incall volume
If you have low incall volume - rise it, or flash a kernel with volume boost hack. This bug has been resolved months ago. You're talking about something else.
I received a Nexus 7 at Google I/O, and it had a defective screen, so I had to get it replaced. Now my new one won't play sound. Haha. Bummer.
The weird thing is that it does play alarm and notification sounds, just not the media sounds.
Does anyone with more expertise on Android hardware have any ideas on why this might be happening and whether this is an issue I can rectify personally?
What I have tried so far:
1. Factory reset
2. Checked volumes (All three channels at max volume)
3. Plugged in headphones (this actually produces sound)
If it isn't in the menus, you might need root access and more help...
Have you rooted it yet?
It sounds like media sounds are routed only out the headphone jack.
Given you get alarm and alert sounds, but not media, it sounds like a configuration issue.
Let's give others a chance to chime in and see what is offered up.
Good luck...
Got mine today, got 5 whole hours playing with it and the sound went out, as did the vibration. No sound at all, did a hard reset, nothing. Now sitting on hold with google, waiting to find out how many weeks I am going to have to wait for an RMA.
Don't go to Google. Go straight to Asus.
Sent from my Galaxy Nexus using xda app-developers app
I am having the same issue. Only audio that works is the email notification. I bought the tablet Monday and the audio stopped working yesterday. I did a factory reset through the settings menu, that didn't help. If i try to go to recovery mode, it freezes on the black google page. I did call asus. After 45 minutes of being asked if i was sure i had the volume on, they asked me to wait 2 weeks and see if an update came through to fix the problem. At one point i was put on hold and encouraged to google search for a solution while i waited. Needless to say I'm pretty disappointed. Any ideas here how to fix this? Do I wait for a fix or walk back into sams club and roll the dice again by exchanging for another? I already reset it and lost my apps and configuration
Thanks
Joe
joemannnnn said:
I am having the same issue. Only audio that works is the email notification. I bought the tablet Monday and the audio stopped working yesterday. I did a factory reset through the settings menu, that didn't help. If i try to go to recovery mode, it freezes on the black google page. I did call asus. After 45 minutes of being asked if i was sure i had the volume on, they asked me to wait 2 weeks and see if an update came through to fix the problem. At one point i was put on hold and encouraged to google search for a solution while i waited. Needless to say I'm pretty disappointed. Any ideas here how to fix this? Do I wait for a fix or walk back into sams club and roll the dice again by exchanging for another? I already reset it and lost my apps and configuration
Thanks
Joe
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You know my sound started working spontaneously.. haha. It was really weird. It came and went for a few days and I was still going to send it to Asus, but now the sound is completely there. Try using it for a few days??
Check if your sound works with headphones too.
NDomino said:
Got mine today, got 5 whole hours playing with it and the sound went out, as did the vibration. No sound at all, did a hard reset, nothing. Now sitting on hold with google, waiting to find out how many weeks I am going to have to wait for an RMA.
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I didn't think the N7 had a motor for vibration in the first place...
Mine has never vibrated.
Sent from my Nexus 7 using xda premium
kind3rgarten said:
I didn't think the N7 had a motor for vibration in the first place...
Mine has never vibrated.
Sent from my Nexus 7 using xda premium
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Mine does, it stopped working when the sound stopped. Then the sound came on a few hours later, went out again shortly after that, then came back on sometime during the night. Has stayed on since. Fingers crossed it is just a software issue.
NDomino said:
Mine does, it stopped working when the sound stopped. Then the sound came on a few hours later, went out again shortly after that, then came back on sometime during the night. Has stayed on since. Fingers crossed it is just a software issue.
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lucky. You have a vibration motor???
Sent from my Nexus 7 using xda premium
I have no sound at all, I've emailed Google, as I got bored on hold on the telephone.
N7 does NOT have a haptic feedback motor. Any "vibration" you've been feeling is a result of the speaker playing clicking noises loudly.
Simply put, you never had vibration. Period.
nickmv said:
N7 does NOT have a haptic feedback motor. Any "vibration" you've been feeling is a result of the speaker playing clicking noises loudly.
Simply put, you never had vibration. Period.
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This is what I thought. Thanks.
Delusional much? Hah.
Sent from my Galaxy Nexus using xda premium
Received mine yesterday and same here - notifications ok, but no media sound through speakers (which is ok thru headphones)
Has everyone's problem 'healed up' or are anyone still without sound/sent their unit back? Are google sending a silent update out to affected machines?
I'm in the UK and am wondering whether to leave it a day or two or try and contact Google/Asus.
Cheers,
Berty
Mine is working fine at the moment. I would update to the newly released version and see if that resolves your issue.
Give it a few days at least, because your warranty won't expire for a year.
Hello
I have got the same problem as thread starter, does somebody ever found a solution for this?
I have noticed that the sound will work for a few minutes after a restart of the Nexus 7, but i disapeares again.
I have Android 4.2 installed and my device is 2 weeks old.
regards.
I got mine replaced and the new one was fine.
I experienced the same symptoms on this thread no media sound through the speaker but would get sound whilst adjusting alarm volume, I managed to fix this issue by doing the following:
Play any song through the media player then plug in the headphones and unplug them again a few times, on my nexus when I unplugged the headphones the song would pause for some reason, so press play and repeat the process. After a few tries the volume came out of the speakers.
Hope this helps some of you
jambono5 said:
I experienced the same symptoms on this thread no media sound through the speaker but would get sound whilst adjusting alarm volume, I managed to fix this issue by doing the following:
Play any song through the media player then plug in the headphones and unplug them again a few times, on my nexus when I unplugged the headphones the song would pause for some reason, so press play and repeat the process. After a few tries the volume came out of the speakers.
Hope this helps some of you
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Got my N7 last Augest and it started to have this exact problem last Saturday...tried this one, still doesn't work...
It looks like it's a software issue since notification sound does come out of the speaker, but problem still there after flashing differernt roms...quite a pickle!
no media sound
I have the same problem. Cracked the screen last year and got it fix last week. After I got it back I immediately updated it to kit Kat 4.4.4 (did not check the sound). Media does not work on speakers. Alarm and notifications work. Everything works on the headset
i used to keep it on vibration all the time and now when i started keeping it on normal mode, it doesnt ring. neither does it vibrate. got jelly beans 4.2.2. this problem was there before nexus got updated to this version. any quick help anyone? want to avoid formatting as i am not rooted to save my apps. I tried rooting but was unsuccessful as the adb doesnt recognise the device. but thats a different story. please help. all volume levels checked. everything looks cool then the actually sound. can hear notification sounds too. just doesnt ring. phone displays the call but doesnt vibrate or ring.
contacted google and they sent a link to order a new one and gave me a rma. just trying my luck before ordering.
I am having problems with the in-call volume of my Nexus 4. Say I have it at 4/5, it will remain at this for a while, however, it does not maintain this setting. When I answer a subsequent phone call, the in-call volume will have reset itself to 2/5. It is quite annoying answering a phone call, not hearing the person on the other side and then having to increase the volume again. I actually returned my 1st Nexus 4, however, this problem is now occurring on my replacement phone as well. Would anyone have any suggestions as to what might be causing this problem before I contact Google again. I have not made any adjustments to the OS of the Nexus 4. Thanks for any help!
Jersey1 said:
I am having problems with the in-call volume of my Nexus 4. Say I have it at 4/5, it will remain at this for a while, however, it does not maintain this setting. When I answer a subsequent phone call, the in-call volume will have reset itself to 2/5. It is quite annoying answering a phone call, not hearing the person on the other side and then having to increase the volume again. I actually returned my 1st Nexus 4, however, this problem is now occurring on my replacement phone as well. Would anyone have any suggestions as to what might be causing this problem before I contact Google again. I have not made any adjustments to the OS of the Nexus 4. Thanks for any help!
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I have Volume + installed from Google Play and it increases the volume considerably from the speaker, through bluetooth and headsets. If you try it go to settings/sounds/sound effects and choose Volume + instead of Music Fx. I`am using the paid version and it works great for me.
gee2012 said:
I have Volume + installed from Google Play and it increases the volume considerably from the speaker, through bluetooth and headsets. If you try it go to settings/sounds/sound effects and choose Volume + instead of Music Fx. I`am using the paid version and it works great for me.
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Thanks for your reply. Actual loudness of the phone is not a problem, when the highest in-call volume setting is maintained. However, the phone will randomly reset itself to the 2/5 setting. Over the weekend, I give the Volume + app a try. It has an individual setting for in-call volume, however, the problem still occurs. Do you think the problem is software related and therefore potentially could be rectified by the next major update to be released? I'am worried that I may have to try and return another phone to Google!
help!
Jersey1 said:
Thanks for your reply. Actual loudness of the phone is not a problem, when the highest in-call volume setting is maintained. However, the phone will randomly reset itself to the 2/5 setting. Over the weekend, I give the Volume + app a try. It has an individual setting for in-call volume, however, the problem still occurs. Do you think the problem is software related and therefore potentially could be rectified by the next major update to be released? I'am worried that I may have to try and return another phone to Google!
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Did you ever find the solution? I just got a Nexus 4 and have the same issue. I've been searching like crazy for a solution!
changogger said:
Did you ever find the solution? I just got a Nexus 4 and have the same issue. I've been searching like crazy for a solution!
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I forgot to say that even though is the same issue, in my case is the other way around. The volume resets to 5/5 even though I change it to 2/5 during a call. The 2/5 setting seems to last only some time but surely after a few hours, when I make or receive another phone call the volume has gone up to 5/5.
I have the same issue. The volume is always to the max. During the call I lower it, because it is too loud at the maximum, but during the next call, the volume is at maximum again. I tried several applications that adjust in-call volume, but it had no effect.
nemilose said:
I have the same issue. The volume is always to the max. During the call I lower it, because it is too loud at the maximum, but during the next call, the volume is at maximum again. I tried several applications that adjust in-call volume, but it had no effect.
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I believe we might have an application installed that's resetting the volume, would you mind sharing the applications you have via private message and then we can check which we have in common and go from there? If you agree I'll send you mine as well.
After several factory resets I finally found out what was the problem. Automatic Call Recorder has an option named Maximize recording volume (or something like that). When I turned off this, the problem was solved.
Hi!
My Nexus 4 arrived yesterday. I unpacked it, put my SIM card in, updated to 4.3, didn't have time to add any apps. Everything seems ok, even notifications are not being delayed on WiFi, but notification volume seems really low compared to ringer volume. I tried a few different notification sounds, that didn't help.
Has anyone experienced this with 4.3? Is there an easy fix?
I would appreciate your suggestions Thanks!