Paranoid - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I know you all are gonna hate me for starting another thread about gs4 "problems" so far I've had almost nothing related to others besides some small lag that hasn't bothered me much. I've been paranoid looking my phone over up and down for any problems before my 14 day period is up. The only real problem I've had is call quality.. I've had 2 dropped calls in a week and a ton of "what can you repeat that" " I can't hear you" in both speaker mode and normal talking. I'm guessing this is just AT&T so I'm not too concerned. Could someone give me a decent list off problems to check off from to be sure my phone is solid and I have no need to exchange it. Thanks and I'm reading for the flaming incoming. I have been reading these forums everyday since release so don't think I'm just coming in here blind to be lazy. Just wanna make sure my 600+ investment is gonna be worth my money after the 12th day
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Download the geek squad app. From there you can test speaker and microphone quality among a list of other diagnostics
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Related

Jumped ship

I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
So you went to the inspire?
Im thinking of leaving the inspire for the atrix
nickleson said:
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
how did people not understand you
where you holding the phone right or
if could have defective
nickleson said:
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
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Click to collapse
Well I would assume working on your speaking or getting a less defective Atrix would work just as well. Not like anyone else has a probably with the voice quality...
I had the same problem. I turned off the noise cancellation feature and that fixed it. The noise cancellation feature sounds like it has a gate with a threshold that's too high so it cuts off the beginning and end of words.
Sent from my MB860 using XDA App
Yea I got the inspire sorry for not being specific. Well I talked to the guy at best buy and he looked at me like I just wanted a new phone. But I'm pretty sure I know how to hold a phone and even when my phone was two inches away from my mouth when I was on speaker and people are still complaining I don't think that it's the position I'm holding it. It's not user error and now all of the sudden after I got the inspire people have been commenting on how they can hear me for the first time since I got my atrix. They didn't know I got a new phone. I'm not trying to say the atrix was a bad device it just didn't suit my needs as well as I liked. And I didn't know how I was going to be able to prove that my atrix had bad call quality to the best buy guy since it's a qualitative example.
Sent from my Desire HD using XDA App
you probably coulda called him and walked across the store to show that your mic was bad, nobody has any problems understanding me whatsoever.
I've had complaints on my phone as well... they say it sounds muffled basically. I'll see if things get better with noise cancellation off. That's one of the few complaints I've had about the phone actually. I never really had much concern over call quality, but it's been mentioned enough times that I think it's a reasonable issue.
nickleson said:
Yea I got the inspire sorry for not being specific. Well I talked to the guy at best buy and he looked at me like I just wanted a new phone. But I'm pretty sure I know how to hold a phone and even when my phone was two inches away from my mouth when I was on speaker and people are still complaining I don't think that it's the position I'm holding it. It's not user error and now all of the sudden after I got the inspire people have been commenting on how they can hear me for the first time since I got my atrix. They didn't know I got a new phone. I'm not trying to say the atrix was a bad device it just didn't suit my needs as well as I liked. And I didn't know how I was going to be able to prove that my atrix had bad call quality to the best buy guy since it's a qualitative example.
Sent from my Desire HD using XDA App
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Click to collapse
If you didn't think you could convince the BB guy with a phone call and then you state that the Atrix didn't suit your needs, it tells me that you really did just want a new phone. If you didn't like the device just be honest about it. If you liked the device you would have exchanged it for a different Atrix as defective.
My phone sounded muffled on the first day of owning it. Now I have no complaints, not sure if it was a setting or what.
I had the same issues with speakerphone, but after I turned off noise cancellation everything was better.
colin725 said:
Well I would assume working on your speaking or getting a less defective Atrix would work just as well. Not like anyone else has a probably with the voice quality...
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Actually a lot of people have issues with the voice quality. I've gone through 3 atrixes and still have the same issue, even the employees at the ATT store notice it. Motorola said they were working on it and some people have had some luck exchanging the phone, others have not been so lucky. The issue is only with the mic in the phone, if you use bluetooth then voice quality is crystal clear.
Bell atrix here..
On Fido. SOUNDING CRYSTAL CLEAR

What is this" atrix is a bad phone" crap

Maybe im just stupid but damn I love my atrix.... I had inspire returned got atrix never looked back so wtf? Our bootloader is locked that's it.... the device is fast as hell and since 1.8.3 the motoblurr has been my pick with gladatrix so why do people talk about selling it for infuse.inspire and captivate? The inspire lags when over used and the atrix excells in high usage
Sent from my MB860 using XDA Premium App
I blame it on the vocal minority. I love this phone. Hate motoblur? Download a different launcher. Hate bootlocked devices? Shouldn't have bought this phone. Hate the fingerprint scanner? Don't use this function. Etc... etc..
Sent from my MB860 using Tapatalk
its just the same 2 or 3 guys screaming like little girls.
The Atrix is a great device. People need to stop crying about it. No one wants to waste time reading complaints.
If I could marry my Atrix I would! She already accepted my proposal via SMS, but unfortunately, although I am forward thinking, the State of Massachusetts is not, so we cannot wed!
doing the opposite of that is also annoying imho.. (will become so if not yet)
just stop feeding the trolls and they will move elsewhere
I love my phone -- just one complaint really.... as an actual PHONE -- it's a little tough for people to understand me on the other end. I know there are a TON of factors that go into this.. but... still... I find myself just putting a phone call on speaker and talking on it that way. Sounds better and I can have better conversations as opposed to people on the other end going "What?"
s1mpd1ddy said:
I love my phone -- just one complaint really.... as an actual PHONE -- it's a little tough for people to understand me on the other end. I know there are a TON of factors that go into this.. but... still... I find myself just putting a phone call on speaker and talking on it that way. Sounds better and I can have better conversations as opposed to people on the other end going "What?"
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Click to collapse
I'm actually used to that. I'm extremely soft spoken, and I always have people on the other end go huh? Or what?
Annoying at first, but it's okay now.
Swyped from my Motorola Atrix 4g using XDA Premium App
I just got an Atrix but I've been using an inspire, having a tough time deciding which to sell, might keep both since they're both awesome phones
Sent from my HTC Inspire 4G using XDA App
Seriously. The phone is great and there are too many vocal winers on this forum for it's own good. That's it. Once we get a few custom kernels unlocking the phone's true potential (+3 multitouch) it will be even better.
Sent from my MB860 using XDA Premium App
Just a lot of haters on it and Motorola on the internet for obvious reasons.
Plus At&t has a lot to do with it and since most people have their old tech still they want to believe that dual core is pointless and lags with motoblur and blah blah.
Just keep rehashing the same thing over and over again.
Watch if the bionic ever comes to verizon, it will be getting a lot more praise, even though it will be the same phone.
I get no lag on mine, it seems to be getting faster and faster the more crap I install on it. There were obviously some buggy models but if you get a good one, there's not too much to complain about it.
The browser is probably one of the best and that's what most people use their smartphones for.
Devnant said:
Seriously. The phone is great and there are too many vocal winers on this forum for it's own good. That's it. Once we get a few custom kernels unlocking the phone's true potential (+3 multitouch) it will be even better.
Sent from my MB860 using XDA Premium App
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Click to collapse
You'r gonna be waiting a long time before moto unlocks this phone if they ever do which I doubt. Lts see how much you love this phone in six months when nothing has changed and much better phones are available.
Sent from my MB860 using XDA App
yeah, too many whiners on this forum.
i have been a power user of phones since my blue angel sx66 back in the day. i was a primarily winmo user (sometimes palm and bb for work) until recently when i tried wp7 and have now moved on to this atrix.
i really don't have any features that i am missing except remote desktop.
i like my atrix and still have my surround and tilt 2. but i still keep using my atrix. there are far too many clowns in here talking about dumb stuff and half of them don't even own an atrix.
and so what if something better comes out in six months. guess what??? there will always be something better coming out in six months. get in where you fit in.
My Atrix rocks. It's really snappy, it never lags and battery life is insane. When I had my Milestone, I could only squeeze 12 to 15 hrs from it with moderate use. My Atrix can hold a charge for 20+ hours with heavy use, even more if I use the Lapdock since it charges the phone.
Very happy with this device!
I agree with the vocal minority theory. Many of these people look at the locked bootloader and try to convince themselves it somehow makes the phone subpar, or they listen to the vocal minority group that says AT&T sucks and translate that to their phone.
I haven't owned any android phones in the past because I've heard from others that they're slow and laggy. However, I bought the Atrix because seeing one in person, it was exactly the opposite. Having owned mine for a month now (as of today, in fact), its still just as zippy (if not more zippy) than the day I bought it.
Exador said:
You'r gonna be waiting a long time before moto unlocks this phone if they ever do which I doubt. Lts see how much you love this phone in six months when nothing has changed and much better phones are available.
Sent from my MB860 using XDA App
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Click to collapse
I believe he's referring to the kexec bypass by Kholk, not an official Motorola unlock. Once that is available and we have custom kernels, I'd be surprised if there isn't a reversal in attitude among these people.
s1mpd1ddy said:
I love my phone -- just one complaint really.... as an actual PHONE -- it's a little tough for people to understand me on the other end. I know there are a TON of factors that go into this.. but... still... I find myself just putting a phone call on speaker and talking on it that way. Sounds better and I can have better conversations as opposed to people on the other end going "What?"
Click to expand...
Click to collapse
Check your background noise supression.. ( under call settings) wifes atrix was hard to hear till I turned it off..
gammite said:
yeah, too many whiners on this forum.
i have been a power user of phones since my blue angel sx66 back in the day. i was a primarily winmo user (sometimes palm and bb for work) until recently when i tried wp7 and have now moved on to this atrix.
i really don't have any features that i am missing except remote desktop.
i like my atrix and still have my surround and tilt 2. but i still keep using my atrix. there are far too many clowns in here talking about dumb stuff and half of them don't even own an atrix.
and so what if something better comes out in six months. guess what??? there will always be something better coming out in six months. get in where you fit in.
Click to expand...
Click to collapse
Hey -- check out Teamviewer on the market --- all you need to do is install the server on your PC, and the app on your phone, and voila --- Remote Desktop.
the best part? .... its FREE for home users.
This phone is pretty cool. ONLY after it is rooted. I almost sold this phone until I rooted and put gibgerblur on it. I customized it to my liking and now I love it.
Sent from my MB860 using XDA App
DroidBabe said:
This phone is pretty cool. ONLY after it is rooted. I almost sold this phone until I rooted and put gibgerblur on it. I customized it to my liking and now I love it.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Rooting rules for real for real!!!
Sent from my MB860 using XDA Premium App
s1mpd1ddy said:
Hey -- check out Teamviewer on the market --- all you need to do is install the server on your PC, and the app on your phone, and voila --- Remote Desktop.
the best part? .... its FREE for home users.
Click to expand...
Click to collapse
i have played with it. i dunno if i trust it. i can't see why they let it be used for no charge.

Should I get this phone?

I no I no....this post is gonna receive lots of bias info but I still wanna give it a try and I hope people r honest. I have read all over in these forums, there are lots of threads like this but at points it seemed people were overly sarcastic about everything.
My contract ends in a couple of weeks. I'm gonna be switching to tmobile as its hella cheaper. Now putting specs aside, I no they are great, how is everything else in the phone.
My primary concern is the glass back. It seems like everyone is split among the issues-some have already shattered it and others haven't.
Anything else I should no before setting my mind on which phone I should get?
Thanks
Sent from my HTC PH39100 using xda app-developers app
Hardware is great, price is great. It appears that build quality is VERY inconsistent seeing as most of my friends and myself have seemingly perfect units, but there are still a billion new RMA threads every day. To protect the glass back it's safest to get yourself a case. If, like me, you don't like using the phone with a case on then try a pouch case to protect it in your pocket but which allows you to use it 'naked' when you want to. Mine hasn't shattered yet although there are some minute and unnoticeable scratches on the back glass; they can't be seen unless in the perfect light.
I have this phone for a few months now and I absolutely love it! It's fast it's super handsome ... it is very unique!!!
Personally I didn't have any problem with the glass... except a little scratch which I don't know what happened!! My problem with the glass is that it's super slippery! It sometimes moves even on flat surfaces like coffee table...! 2 week ago I ordered some skins for back of my phone from here:
http://dbrand.com/submodels/nexus-4/
My phone looks even better with this, looks very luxury! It has a better grip now and doesn't slip away like fish! I'm using screen protection on gorrila glass also just to avoid taking any scratch...
I didn't drop my phone on a hard floor but I did drop it on carpet and one time I kicked it and it hit the wall! Nothing happened thou
If you like taking pictures with your phone I have to say the Camera isn't the best specially in low light situations but it's not the worst either...
I like the screen better than Super Amoled cause colors are more natural but I gotta say it looks a little washed out sometimes! It could be more colorful, you can improve it with custom kernels if you are planning to root...
Everything else about this phone is 10/10... battery life, smoothness, update support, appearance and ..... I'd give this phone 9 out of 10
I was seriously considering this phone also a couple of weeks ago. Posted my thoughts on XDA and the guys convinced me to buy it. One of the best decisions ever. The phone looks stunning and the build quality is excellent on mine. So far I managed to avoid scratches by keeping the back screen protector on and putting a case on it straight away.I haven't rooted mine yet because you will get the fastest updates from Google straight. However if you do want to root it there will be a variety of alternatives available (maybe an Ubuntu OS later). So trust me it is a good phone I will give it a 9.5/10 minimum.
Don't mean to troll..still with vzw. And hella jelly of u assholes...DNA is Aiight tho...on topic was I'd buy it if I could... Might anyway!!!!
Sent from my HTC6435LVW using Tapatalk 2
I waited to buy my n4 for a while, I mean the shortage helped but still I waited. Expandable storage being the biggest reason and the geek in me wanted to see what else would come to the market to rival the n4.....I wish I had pulled the trigger earlier. The phone is phenomenal! Best phone I've owned by far, still wish storage was expandable....I'm annoyed with Google for that and their dumb explanation, but other than that I love my phone! I got myself a heavy duty case just in case....so far so good!
Did I mention that I love this phone with all my heart lol
Sent from my Nexus 4 using xda app-developers app
That's it....nexus it is! Lol
How loud is the rear speaker during music playback? I'm a music guy not a camera guy.
Which case do u guys recommend?
Sent from my HTC PH39100 using xda app-developers app
Check out this video, sound isn't the best but it's still quite loud. The quality can be a bit tinny at times but normally it's OK. The biggest issue with the speakers for me is the placement as when you put the phone down on a flat surface the sound is entirely muffled (and I mean entirely, there's almost nothing coming out).
Its the best phone for the value of any smart phone and if you are going TMobile pre-paid check out Straight Talk, its basically the same service but $15 a month cheaper.
Nigeldg said:
Hardware is great, price is great. It appears that build quality is VERY inconsistent seeing as most of my friends and myself have seemingly perfect units, but there are still a billion new RMA threads every day. To protect the glass back it's safest to get yourself a case. If, like me, you don't like using the phone with a case on then try a pouch case to protect it in your pocket but which allows you to use it 'naked' when you want to. Mine hasn't shattered yet although there are some minute and unnoticeable scratches on the back glass; they can't be seen unless in the perfect light.
Click to expand...
Click to collapse
Just a comment on this, there is an idea of a "self-selection" bias. This is a forum to discuss the phone and when are people most likely to discuss something? When they have a complaint. There are likely millions of perfectly good Nexus 4s out there with owners who are blissfully unaware of what XDA is (or even what RMA means).
If you go into any forum and base your picture on complaints in a product forum youd think everything was garbage. Look at Apple forums, youd think Iphones and Ipads are nothing but terrible batteries, rattles and light bleed.
The reason your phone is good is the same reason my phone is good. The vast majority of Nexus 4s are quality.
mubby93 said:
That's it....nexus it is! Lol
How loud is the rear speaker during music playback? I'm a music guy not a camera guy.
Which case do u guys recommend?
Sent from my HTC PH39100 using xda app-developers app
Click to expand...
Click to collapse
Great for music, it shocked me how great it is for that purpose....its definitely gaining ground on iphones. Franco kernel and for a music player i went from power amp to vanilla music player but lately I've been really feeling emersys 3d music player...best audio I've heard so far through my headphones, gonna mess with it a lil while longer to test for bugs if im still happy with it I'll buy the premium version.
Sent from my Nexus 4 using xda app-developers app
If you have to ask, then you don't deserve this phone. Go and get a Samsung Galaxy phone.
Sent from my Nexus 4 using xda premium
jamesc760 said:
If you have to ask, then you don't deserve this phone. Go and get a Samsung Galaxy phone.
Sent from my Nexus 4 using xda premium
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Click to collapse
Hey I'm asking just to make sure that I don't make a mistake I made with HTC twice. I have never owned a Samsung phone and never will.....I sincerely hate touchwiz!
Sent from my HTC PH39100 using xda app-developers app
mubby93 said:
Hey I'm asking just to make sure that I don't make a mistake I made with HTC twice. I have never owned a Samsung phone and never will.....I sincerely hate touchwiz!
Sent from my HTC PH39100 using xda app-developers app
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Click to collapse
This is realy a great phone, it is fast and fluid, esasy to root and restore, no hassle with unlocking bootloaders and loosing warranty. A very good screen and very active development and a descent price for the device. I didn`t regret buying this phone for a second.
jamesc760 said:
If you have to ask, then you don't deserve this phone. Go and get a Samsung Galaxy phone.
Sent from my Nexus 4 using xda premium
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Click to collapse
dont be a ****
T-mobile is a bit like the mafia when it comes to the contract - be sure you are ready to make a long-term commitment
Sent from my SCH-I535 using xda premium
I would save the extra money and get the phone without contract and go with something like straight talk or t-mobile's
Prepaid plan.
Sent from my HTC One X using Tapatalk 2
44BSD said:
T-mobile is a bit like the mafia when it comes to the contract - be sure you are ready to make a long-term commitment
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
fordraimo said:
I would save the extra money and get the phone without contract and go with something like straight talk or t-mobile's
Prepaid plan.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
What do u guys mean? How is it like the mafia? It's a two year contract and when it ends, it ends?!?!?!?!
Sent from my HTC PH39100 using xda app-developers app
Dunno what they mean but its still always a better value to get it from the play store, then you are not locked into the contract. You can use ST as an MNVO and get the same signal you would with T-Mobile but for $25 less (comparing to the contract plan) a month. If you do the math youd realize that the contract route costs more money.
Oh I see. No I'm getting a family plan and I get a 12% discount through my school.
Sent from my HTC PH39100 using xda app-developers app
One of the best phones I've owned. IMO: Pros: IPS, the feel, size (fits well on my hand), jb is smooth. cons: miss the home button from the iphone and spend too much time on xda.

HTC still cant iron out those build issues.

My misses just got her HTC ONE for her upgrade as she likes mine.
She got the black one and i noticed they still have issues with the speaker grills not sitting right.
Love my phone and its been great ( performance wise and no issues technically ) and she likes hers, but I'd have thought by now they'd have ironed out these silly issues.
She hasn't noticed it and it's gone straight into a case so she isn't bothered, I'm just surprised about this.
They're only issues if you allow them to be issues. Seriously, it's only a issue if the grill is hanging off lol
Quality control is quality control. Don't get me wrong. I love HTC. But they should get their **** together if they want to be world beaters.
Sent from my GT-N7105 using Tapatalk 4
Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
Theshawty said:
Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
Click to expand...
Click to collapse
Errare humanum est, perseverare diabolicum. Something like that i think.
Sent from my HTC One using Tapatalk 4
I'm also on my third HTC one. This one seems to be holding up pretty well though. Top speaker problems on the first 2.
Sent from my HTC One using Tapatalk 2
entreh which
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
I just got my second One and it's in worse shape than the first One. The first was actually pretty good, build wise, I exchanged it for the camera issue. Now I have a phone with a couple of build issues and the camera issue is still there. I shouldn't have returned my first One
TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
Click to expand...
Click to collapse
There is no such thing as perfection, so it might be quite difficult for HTC to deliver.
Sent from my HTC One using XDA Premium 4 mobile app
TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
Click to expand...
Click to collapse
Although I do understand where you are coming from, people put these phones together. Unless the people are perfect, there's no way the phone is gonna be perfect.
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
Xperia23 said:
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
Click to expand...
Click to collapse
The one is designed and manufactured to be as thin as possible. On top of that they also implemented their 'zero gap' design. If you read some of the teardown threads, it's assembled in a way that allows zero room for error. Taking into account the fact that most people who receive a One that they consider to be perfect don't usually post about it at all, I'd say the actual defects of the one are a much smaller percentage than they appear to be on XDA.
Where HTC really impresses me is the fact that they seem to be 100% willing to warranty any device with any build quality issue. Obviously they should, after advertising a premium device with no gap and superior build quality to plastic phones. However, what major companies should do, and what they really do are not always the same. They can not promise you a perfect phone, but they are willing to replace it until you receive on that satisfies you.
Where they fail, is with that replacement device. Any mass produced product is going to have defects, and some will make it past quality control, this is inevitable. But devices going to customers who have already sent in devices due to build quality issues should have added levels of quality control, to ensure no one gets two bad phone. That would save them a lot of negative publicity.
AT&T HTC M7ul
Baad Newz's InsertCoin 3.4-2
Flar2's Bulletproof 6.2
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
Sent from my HTC One using xda app-developers app
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Click to collapse
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4
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That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
Sent from my HTC One using xda app-developers app
monkeypaws said:
That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
Sent from my HTC One using xda app-developers app
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Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
Sent from my HTC One using Tapatalk 4
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Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
Sent from my HTC One using xda app-developers app
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I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
Sent from my HTC One using Tapatalk 4
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Im supposed to get mine today. Hopefully its acceptable enough for me to keep. Yeah I'd hate a different device also. There was a reason I chose this over sgs4.
Sent from my HTC One using xda app-developers app
Update: finally got my replacement in the mail. I'd have to say they really worked on getting me a zero gap device. Everything is aligned. No glue stocking out of the grills. No problems with the buttons. No gaps at all. Software is also running great. I was gonna call right away again if there were issues but I'm actually shocked they came through. Now to see how fast they can get 4.3 out.
Sent from my HTC One using xda app-developers app

G2 issues, any solutions/suggestions?

I am really thinking of selling this thing. I put it up at Craigslist just to see what kind of bites I get on it. I'm just having a hard time with some stuff:
Proximity sensor is weird, at times the screen doesn't turn on when I put the phone down when calling someone, and other times when calling someone and I put it up to my ear the phone seems to go to sleep and the call is disconnected. Sometimes when the phone doesn't turn on again the knock on sensor doesn't work and I have to use the power button.
Knock on doesn't work half the time. I've tried every variation of fast, slow, and keeping my finger in the middle. Sometimes it works beautifully , others times it takes 4 or 5 tries.
Random battery drain, seems it's that CIQ GPS issue, but it just randomly pops up and if the phone is in my pocket drains half of it in an hour or 2.
Rear buttons are getting annoying. They are sensitive, if it's in my pocket and I'm listening to music even a light tap of my pocket and the volume is affected. I can't really get used to them.
Speaker is TERRIBLE. I did the audio hack on here and raised it to 68, I also tried the Viper4android app, neither of them made much difference. Even if they did, it's still mono so doesn't make for a great emergency boombox. I can be in a quiet room and it's bordering on useless.
Even with CleanROM installed I still get occasional lag, it's only minor, but it just bums me out with such powerful hardware.
The rest of my complaints are with Android and things that are just not polished or ready for prime time, but that should be another subject.
Pluses:
The screen is insane, and it's VERY easy to read in sunlight.
The battery life (when not bugged) is pretty insane as well.
Android is cool to tinker with.
Who else is on the fence?
Err no
Sent from my LG-D802 using XDA Premium 4 mobile app
Sure you just didnt get a monday-version of the phone?
I mean.. I have had a BLAST with the G2 so far.
I wouldnt sell it if I got the double for what I paid.
Well.. I would.. and I would buy another one !
But on my G2 I have no issues whatsoever. Not rooted or anything yet though.
O.P, you have a defect.
My phone definitely doesn't act like that. I'd try exchanging first before selling it altogether
Why did you wait till after the return window was closed? I'm afraid Craigslist would only net you some low ballers.
I'm not sure which carrier version you have but if it's a Verizon version expect nothing but low ball offers.
Sent from my LG-D801 using xda app-developers app
OP is alone on this one. So far it's been the best phone I've owned. The screen and battery kill all.
I tend to wonder if people start threads like this in the forum of the phone they are selling just to get attention. Just sell it and move away quietly. No one really cares.
Sent from my LG-D800 using XDA Premium 4 mobile app
shook187 said:
Why did you wait till after the return window was closed? I'm afraid Craigslist would only net you some low ballers.
I'm not sure which carrier version you have but if it's a Verizon version expect nothing but low ball offers.
Sent from my LG-D801 using xda app-developers app
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I originally bought it off CL for $400, maybe that's why they sold it, lol. I already got 2 offers for $400 so should at least break even. Maybe I have a defective one, but don't feel like going thru LG warranty.
paniro187 said:
I tend to wonder if people start threads like this in the forum of the phone they are selling just to get attention. Just sell it and move away quietly. No one really cares.
Sent from my LG-D800 using XDA Premium 4 mobile app
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Click to collapse
I always wonder about people complaining about threads like this, if they are just trying to get attention. Just read it and move away quietly, no one really cares.
Seriously, taking the time to lecture me about what I should post is just as bad as me starting a discussion. It's a forum after all. If you have something which might help that would be great, have you experienced the same issues? Do I maybe have a defective unit? Do you know of any fixes which might help the issues I have?
well then there is no point in this thread, other then arouse people, and for what...
oh snap troll baited.
Please close and delete thread
spinedoc said:
I always wonder about people complaining about threads like this, if they are just trying to get attention. Just read it and move away quietly, no one really cares.
Seriously, taking the time to lecture me about what I should post is just as bad as me starting a discussion. It's a forum after all. If you have something which might help that would be great, have you experienced the same issues? Do I maybe have a defective unit? Do you know of any fixes which might help the issues I have?
Click to expand...
Click to collapse
OP, What's sad is if you had my phone, you wouldn't sell it. So far mine is perfect & has no issues @ all. Have you considered trying to buy a brand new G2?
If you were really looking for issues to fix the phone you would ask that instead of whining about selling it
Sent from my LG-D800 using XDA Premium 4 mobile app
Been using the Verizon variant and so far am really enjoying it. After being on touchwiz for so long, the G2 is a refreshing new experience.
tiguy99 said:
OP, What's sad is if you had my phone, you wouldn't sell it. So far mine is perfect & has no issues @ all. Have you considered trying to buy a brand new G2?
Click to expand...
Click to collapse
I may try to go through LG warranty. Anyone think they would give me an issue if I don't have a receipt and wasn't the original buyer?
paniro187 said:
If you were really looking for issues to fix the phone you would ask that instead of whining about selling it
Sent from my LG-D800 using XDA Premium 4 mobile app
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I did ask, but thanks for your whining about my whining.
You definitely must have a defective unit, mine is so good. Previously had a Galaxy 3 & I'm not regretting the decision to skip the S4.
Best phone I've used, ever.
Sent from my LG-D802 using xda premium
spinedoc said:
I may try to go through LG warranty. Anyone think they would give me an issue if I don't have a receipt and wasn't the original buyer?
Click to expand...
Click to collapse
I don't think so. The phone just came out so the warranty is still good provided there's no water damage or anything major.
spinedoc said:
I originally bought it off CL for $400, maybe that's why they sold it, lol. I already got 2 offers for $400 so should at least break even. Maybe I have a defective one, but don't feel like going thru LG warranty.
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Click to collapse
I reeeeeeeally hope the buyer of your defective phone will end up here on Xda, finding this thread. He then might have a case against you since you sold him a phone you knew didn't work properly.
android404 said:
I reeeeeeeally hope the buyer of your defective phone will end up here on Xda, finding this thread. He then might have a case against you since you sold him a phone you knew didn't work properly.
Click to expand...
Click to collapse
I haven't sold my phone. I will probably send it in to LG to see what they think, I just was hesitant to do that in case they can't replicate the problems. I didn't feel like waiting a month just to have them send it back and say it's fine. Seems they are intermittent. Most of the time the phone functions well, other than a slight lag. The proximity sensor issues are fairly occasional, but I haven't had the phone in a while. The knock on sensor is about 1/3 the time, but anecdotally I've read lots of other users having the same issue so that may be a universal problem with maybe a batch of them. The battery drain issue is also a well known bug with CIQ which some experience.
spinedoc said:
I may try to go through LG warranty. Anyone think they would give me an issue if I don't have a receipt and wasn't the original buyer?
Click to expand...
Click to collapse
You need the reciept.
Doesnt matter if you're not the original owner or not though.
Edit: This is according to Norwegian\Scandinavian laws btw.

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