WI-FI problems - Galaxy S 4 Q&A, Help & Troubleshooting

Guys, I'm having the ugly Wi-Fi problems that many other Samsung users have had but don't want to dump my phone or leave Samsung. I'm seeing this reportined on nearly all of the latest Samsung phones but my Skyrocket II no problems worked great 4.1.2 - basically its the one where the phone connects to the router and but won't transmit data over the connection but cellular works fine.
Using literally every work around seems to give me 3-5mins of browsing and then I get dumped from my router; does anyone know the real permanent fix? I've seen other phones suggest rooting the phone and dumping earlier build files for Wi-Fi but wanted to check the pulse of the Samsung Android nation before I dump my phone tomorrow since I'm well within the 30-day window.
BTW - Powersaving mode is enabled....so far works "ok" without it on ~ spoke to soon sluggish as hell.

gravesy56 said:
Guys, I'm having the ugly Wi-Fi problems that many other Samsung users have had but don't want to dump my phone or leave Samsung. I'm seeing this reportined on nearly all of the latest Samsung phones but my Skyrocket II no problems worked great 4.1.2 - basically its the one where the phone connects to the router and but won't transmit data over the connection but cellular works fine.
Using literally every work around seems to give me 3-5mins of browsing and then I get dumped from my router; does anyone know the real permanent fix? I've seen other phones suggest rooting the phone and dumping earlier build files for Wi-Fi but wanted to check the pulse of the Samsung Android nation before I dump my phone tomorrow since I'm well within the 30-day window.
BTW - Powersaving mode is enabled....so far works "ok" without it on ~ spoke to soon sluggish as hell.
Click to expand...
Click to collapse
My son has the same problem with his S4. My S3 has no problems with our WIFI. I think you are on a D-LINK router. And that seemes to be the problem. If you connect to,for example, a Linksys router,your connection should work.
Try to connect to a different router at a friends house for instands.
Good luck !!!

Berend Botje said:
My son has the same problem with his S4. My S3 has no problems with our WIFI. I think you are on a D-LINK router. And that seemes to be the problem. If you connect to,for example, a Linksys router,your connection should work.
Try to connect to a different router at a friends house for instands.
Good luck !!!
Click to expand...
Click to collapse
WOW...called it D-Link DIR-655 to be exact...its the WPA security which is the culprit...after playing with my settings I got in on auto everything including duel wpa/wpa2 but TKIP not AES. Works like a champ at 54 Mbps on TKIP but AES 65 Mbps dies every time ~ and it only took reaming out ATT and swapping my phone to come home and troubleshoot it more, LOL.
Thanks for follow up but I'm sure if you tweak your router or by a new one like I might since you've confirmed my thoughts (although this thing has worked better than any Linksys I've ever owned!).
Thanks good luck back to you and your son!

Related

SGS1/SGS2 Wifi connects but no Internet data transfer

I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
most likely your office has blocked access through mobile devices
psp888 said:
most likely your office has blocked access through mobile devices
Click to expand...
Click to collapse
But as I say in the first post blackberry and iphone can connect
Yes I have the same prob, goes steady for ten mins, then just stops receiving a network connection, but my desire is fine. My honeycomb tablet does the same thing, but just turning wifi on and off fixes it. This appears to need a full reboot then works perfect again for a while. I've only had this phone two hours and have noticed it so surely others have.
taha_e said:
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
Click to expand...
Click to collapse
I too faced the similar problem in the beginning dude...later some where in the forum one user stated to reduce the security level of modem or router from WPA/WPA2 to WEP/AES...then it works flawless...i don't know whether it is a problem with android or hardware...but most of the router or modem is secured with higher level of security which could not be accessed by our SGS2..i hope this would be fixed by software update..
eswar6280 said:
I too faced the similar problem in the beginning dude...later some where in the forum one user stated to reduce the security level of modem or router from WPA/WPA2 to WEP/AES...then it works flawless...i don't know whether it is a problem with android or hardware...but most of the router or modem is secured with higher level of security which could not be accessed by our SGS2..i hope this would be fixed by software update..
Click to expand...
Click to collapse
Its is most likely router specific problem as its not a general problem and the majority have no problem with the highest security level .
jje
It seems to be a problem with just some devices as indicated by this thread: http://forum.xda-developers.com/showthread.php?t=1194635. For a high end smartphone worth £500, temperamental wifi is a problem i shouldn't have to put up with. My router has no problem with any other devices so it's clearly a fault with the phone.
Never had an issue with wifi and wpa / wpa2 on multiple hot spots and home. Try a factor reset and flash . On kf3 xeu
Sent from my GT-I9100 using XDA App
taha_e said:
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
Click to expand...
Click to collapse
i have this problem try to set up data tranfer with this, is free and support galaxy s2 , just follow the steps and a messege will arribe with your data set up...
http://tweakker.com/wizard/step1
That tweaker site is for GPRS/3g connection, this thread is about WIFI connection, so it won't help.
I have wifi problems as well. It connects just fine when i first configured the network but it won't work back from standby, although it still looks connected it won't transfer any data. Today i noticed an extra detail, it would seem that an app that was connected was still working but anything else i started fresh (like openinng the browser to access a page) wouldn't work.
I also noticed it loosing connection once after using it continuously for around 15 minutes.
Still haven't tried changing the security settings on the router, but, i previously had an ipad2 (for a short time, then sold it because it's just an expensive toy) and it would display the same behaviour.
Before that, i had a Nexus S with the same router and it always worked flawlessly! No settings were changed in the router.
I'm going to try lowering the security to wpa or wep and test it later.
If it works it might be a problem with the router but it's also a problem with the device (phone/ipad).
EDIT: one more thing, when i first got the SGS2 it had an older rom (vodafone KE7 i think) and it worked flawlessly until i updated it to a newer version the next day. I can't be to sure this was the culprit because i didn't use it that much the day before and it was a fresh install so maybe the issue didn't have time to show up.
one of my friends has a captivate sgs he also has the same problem, seems to be an android bug, or maybe samsung, another issue on this phone is about the bluetooth , it can not discover my headset bluetooth (sony DR-BT50) I have tried galaxy s , galaxy s2 and galaxy tab 10.1 but none of them can discover the headphone seems my galaxy life is messed up
Well i had similar issues with my vibrant and even on my nexus one....i think it is android bug....but if u r using cm7 or miui...u can easily get rid of it...by going to wifi settings>>>>advanced settings>>>regulatory domain>>>>change it to 14 channels....
but my sgs2 doesnt have this prob so far....i used those settings on nexus one and vibrant....and it worked....
Hope this helps..
taha_e said:
one of my friends has a captivate sgs he also has the same problem, seems to be an android bug, or maybe samsung, another issue on this phone is about the bluetooth , it can not discover my headset bluetooth (sony DR-BT50) I have tried galaxy s , galaxy s2 and galaxy tab 10.1 but none of them can discover the headphone seems my galaxy life is messed up
Click to expand...
Click to collapse
Hey don mess up man ...check whether that Bluetooth headset support Bluetooth v3.0 ...since our device is equipped with latest version of Bluetooth v3.0...
Sent from my GT-I9100 using XDA Premium App
JJEgan said:
Its is most likely router specific problem as its not a general problem and the majority have no problem with the highest security level .
jje
Click to expand...
Click to collapse
I din state anything like it is a general problem...and moreover i tried with my Cisco wifi and with belkin router i could not able establish connection with my sgs2 where as my iphone4 connects without any issues dude ...so i concluded that it could be a minor bug and can be resolved by software update ...
Sent from my GT-I9100 using XDA Premium App
eswar6280 said:
Hey don mess up man ...check whether that Bluetooth headset support Bluetooth v3.0 ...since our device is equipped with latest version of Bluetooth v3.0...
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Surely it would be backwards compatible.
It should be meaningless if bluetooth 3 not support BT2.x many devices still using BT2.X, anyhow my laptop is bt2 but I can connect to my sgs or sgs2
jamesa9911 said:
Yes I have the same prob, goes steady for ten mins, then just stops receiving a network connection, but my desire is fine. My honeycomb tablet does the same thing, but just turning wifi on and off fixes it. This appears to need a full reboot then works perfect again for a while. I've only had this phone two hours and have noticed it so surely others have.
Click to expand...
Click to collapse
My Glalaxy s 2 has the same problem. It was fine till i was on KF7 but things changed with KG6 now.
My SGSII connects fine to every WiFi I've tried to join (open and ones that I know the password for). That is at least 3 different models of D-Link routers, a few Belkin and others that I can't recall.
I don't count a connection until I can actually view the internet and live stream the radio and I have been on it for more than an hour (I was proving to an ipad & ipad2 users that there was nothing wrong with a WiFi router and it was their toys that kept on dropping the connection).
I am was using the E7 and now F3 stock ROMs.
I did have a problem for about half a day. It would say connected to the WiFi but I couldn't get to the internet. I had to switch off the WiFi and connect via data connection and then try again with the WiFi - sometimes it would work sometimes it didn't. The only thing I installed prior to the problem was the Twitter app (from the market). Once I uninstalled that app and rebooted the phone everything was working fine. I can't say for definite that it was the cause of the problem.
To the OP: since you are connected to the work's WiFi, could the problem with not seeing the internet be due to the Work using a proxy server. That is what my work has.
fred_up said:
My SGSII connects fine to every WiFi I've tried to join (open and ones that I know the password for). That is at least 3 different models of D-Link routers, a few Belkin and others that I can't recall.
I don't count a connection until I can actually view the internet and live stream the radio and I have been on it for more than an hour (I was proving to an ipad & ipad2 users that there was nothing wrong with a WiFi router and it was their toys that kept on dropping the connection).
I am was using the E7 and now F3 stock ROMs.
I did have a problem for about half a day. It would say connected to the WiFi but I couldn't get to the internet. I had to switch off the WiFi and connect via data connection and then try again with the WiFi - sometimes it would work sometimes it didn't. The only thing I installed prior to the problem was the Twitter app (from the market). Once I uninstalled that app and rebooted the phone everything was working fine. I can't say for definite that it was the cause of the problem.
To the OP: since you are connected to the work's WiFi, could the problem with not seeing the internet be due to the Work using a proxy server. That is what my work has.
Click to expand...
Click to collapse
Well I have a router that was supplied by imagine.ie, its a Motorola router and they with-hold the password to change settings on the router, have you heard the like????
Anyway trying that twitter suggestion, maybe the sync function was causing intermitttent wifi problems
Edit: Scrap them not giving out passwords http://www.imagine.ie/wimax_hub_setup.html
After a few hours survey I could connect my phone to the wifi, but Im not sure if this method works for you, anyhow I will explain here check it on your phone and report back
-Downaload the application "wifi static" from the market and install
-turn your wifi on and then run the application
-in the application choose add configuration,a window will popup saying have found a wifi connection will ask you to set for this connection or no just accept
-exit the application and turn off wifi
-turn on wifi and try to connect to internet,if you can connect then you are done if you can not go to below
-go to wifi static and choose the configuration which is already set and change the DNS I changed DNS1 to 8.8.8.8 and DNS2 8.8.4.4
-reboot (maybe not neccessary but recommended to do)
-turn on wifi and connect to internet and check if you still can not then...
-wait for me for further study

Nexus 4 ruins my home wi-fi !?

Every time i connect nexus 4 to my home wi-fi. Every other device gets terrible connection speed... Before nexus 4 my Nexus 7 had steady speeds up to 20mbps. With nexus 4 connected speeds go down to 5-3 mbps and even when i disconnect n4 from my home wi-fi router still acts really strange and i have to reboot it. Anybody experienced anything like that?
skyrocket727 said:
Every time i connect nexus 4 to my home wi-fi. Every other device gets terrible connection speed... Before nexus 4 my Nexus 7 had steady speeds up to 20mbps. With nexus 4 connected speeds go down to 5-3 mbps and even when i disconnect n4 from my home wi-fi router still acts really strange and i have to reboot it. Anybody experienced anything like that?
Click to expand...
Click to collapse
I have three desktop computers, an iPad, an iPod, a Roku unit, and two smartphones sharing the same wifi signal. My speeds don't seem to vary any regardless of the number of devices sharing it at any given time. I would have to call my service provider if I found myself in your situation.
Buddy3927 said:
I have three desktop computers, an iPad, an iPod, a Roku unit, and two smartphones sharing the same wifi signal. My speeds don't seem to vary any regardless of the number of devices sharing it at any given time. I would have to call my service provider if I found myself in your situation.
Click to expand...
Click to collapse
Yep, same.
To the op, I'd say either reboot the router (which you probably have done) and / or see if there's a firmware update for the router.
If no cure, call your internet provider.
Ok.. Forgot to mentioned that n4 also loses wifi connection from time to time.
Seems like im not the only one.. People post similar problems.
https://code.google.com/p/android/issues/detail?id=40065
my nexus has never dropped wifi connection to any router you may have hardware issues..
skyrocket727 said:
Ok.. Forgot to mentioned that n4 also loses wifi connection from time to time.
Seems like im not the only one.. People post similar problems.
https://code.google.com/p/android/issues/detail?id=40065
Click to expand...
Click to collapse
I have seen this before. It happens in mixed networks (old B laptop used to crash the WiFi AP when G clients were also connected).
1) Check for a firmware update to your router. This is most likely where your issue is. The router speed should drop and increase as needed, but buggy firmware may only keep in last slowest speed until a reboot.
2) Mixed encryption (WPA & WPA2) is a nightmare Force "WPA2 only with AES only" -or- "WPA only with TKIP only". Some clients may try to use WPA with AES and this was what was crashing my AP at the time.
3) If you still have issues, try using "G&N" only, or even force G only. Some older G clients don't hear N traffic, so they just transmit on top of it.
4) Last resort, look for a used router that can run DD-WRT firmware. Personally, I will never go back to OEM router firmware.
Hope this helps...
i used Wi-Fi Analyzer and it showed 2 really strong signals on the same channel.. one being mine and the other someone's else. i manually changed it from 11 to channel 5 and everything back to normal/// 20mbps just like before!
skyrocket727 said:
i used Wi-Fi Analyzer and it showed 2 really strong signals on the same channel.. one being mine and the other someone's else. i manually changed it from 11 to channel 5 and everything back to normal/// 20mbps just like before!
Click to expand...
Click to collapse
Guess your neighbour will be pleased too !:laugh:
Hi every one. I just got my N4 last week and i experiense the exact same thing!!!!
this is realy bad because every time i use the wireless network every body in the house starts complaining because my N4 shuts down all connections here.
It works alright with the main router wich is a thomson. but it fails with the other two routers (that are Belkin - N) that are only access points!
I realy want this fixed because not having internet at home is quite bad!

[Q] Galaxy S4 very slow wifi problem...

Hi! I just bought S4 and my browsing using wifi is extremely slow... things like youtube, web ect. and sometimes shows no connection in browser or yt app although wifi icon shows it s connected... Checked wifi on iPhone - no problem... I am new to android system so could you please share some info how to solve this or should i return the phone... Regards, Stepanooo...
No problem with wifi... work like charm..
stepanooo said:
Hi! I just bought S4 and my browsing using wifi is extremely slow... things like youtube, web ect. and sometimes shows no connection in browser or yt app although wifi icon shows it s connected... Checked wifi on iPhone - no problem... I am new to android system so could you please share some info how to solve this or should i return the phone... Regards, Stepanooo...
Click to expand...
Click to collapse
I had the same problem, repeated on two different GS4 phones today. I tried everything possible to figure out what was wrong but couldn't fix the problem. The phones would connect to my wireless router, but would send and receive data only intermittently. Sometimes, resetting the router, or pulling the phone's battery, or going into airplane mode would be the only ways to get the phone to actually send and receive data, but it would only work for 20 seconds - 3 minutes. Every other wireless device and wired device works on this router, except for the GS4. And the GS4s both worked in-store on their wireless network. My guess is that it's a hardware or software compatibility issue with certain routers. Oh and mobile data worked like a charm.
What kind of wireless router do you have?
Maybe you need to pay your internet bill
Sent from my SGH-T999 using Tapatalk 2
My S4 has the exact same problem on a DLink 655. Works ok on other networks I have tried but on the DLink it will work for about 20 seconds and then data stops flowing. No other device I have has any issues.
To figure out whether the issues is the SGS4 or the SGS4<>your router you really need to try it from some different locations. The i9100 had tons of issues with D-Link routers so perhaps that's what's happening here. My solution when I had issues with my i9100 was to ditch D-Link forever and move to NetGear and I haven't had a problem since (at least at home).
s4 wifi issues
BarryH_GEG said:
To figure out whether the issues is the SGS4 or the SGS4<>your router you really need to try it from some different locations. The i9100 had tons of issues with D-Link routers so perhaps that's what's happening here. My solution when I had issues with my i9100 was to ditch D-Link forever and move to NetGear and I haven't had a problem since (at least at home).
Click to expand...
Click to collapse
Hey guys my at&t S4 16 gig is having the same problems. For me it connects to my d-link 615 for about 2 or three minutes then times out. I have to turn wifi back off and on again for my wifi to kick back on. I'll do some more testing on other routers to make sure its not my s4. Hope its my dlink. If so ill get a none dlink router. Frustration as all hell.. I even connected using pin code and still the same any suggestions guys Thanks. Really don't want to return phone. Thanks
kabobulate said:
My S4 has the exact same problem on a DLink 655. Works ok on other networks I have tried but on the DLink it will work for about 20 seconds and then data stops flowing. No other device I have has any issues.
Click to expand...
Click to collapse
My router is a DIR-655 as well. Looks like this may be an actual issue with D-Link routers? Anybody having issues with another brand of router?
And if it IS an issue with D-Link, who's at fault for the problem? Samsung or D-Link? My 655 has been the most reliable piece of network equipment I've ever owned. It works with everything, except for a Galaxy S4...this is annoying.
Sent from my HTC Vivid.
glad i still have my unlimited data plan. no real reason to click the wifi button... most wifi spots i go near are more bogged down & slower than the s4 lol
slapdaddy said:
My router is a DIR-655 as well. Looks like this may be an actual issue with D-Link routers? Anybody having issues with another brand of router?
And if it IS an issue with D-Link, who's at fault for the problem? Samsung or D-Link? My 655 has been the most reliable piece of network equipment I've ever owned. It works with everything, except for a Galaxy S4...this is annoying.
Sent from my HTC Vivid.
Click to expand...
Click to collapse
yeah i actually got my phone 2 days ago and right out of the box had this problem, i was on other sites saying that the s3 i900 had alot of those issues on 4.2 and 4.2.1 jellybean.. lots of users reporting that when the upgraded to 4.2 ect they started having those issues.. i hope its a jellybean issue not hardware issue.. i agree with you though i have had my d-link 655 for years and never had an issue till now.. i have my s3 and iphone 5 all running on my dlink just fine S4 not so much..
Same problem here - excelent connection at 150 Mbps with my dlink dir-855, but dies quickly. wifi toggle helps. Tried a lot of settings, fixed ip/dhcp, 2.4 / 5 Ghz and etc - problem persists.
i have TP-LINK router but i drained my battery till phone went off then charged till 100% and no issues so far wifi works fine... just wondering why this problem could appear...
Seems like I've found the solution - in router settings, in firewall section disabled "TCP Endpoint Filtering" (set from "Address Restricted" to "Endpoint Independent"). Have not had any issues since than. But can't actually tell if it puts the network to any risk compared to previous settings.
i have also different problem
everything seems good but i have a big problem with wi fi but
when i try it with s2, it is working
whenever i want to access internet with wi fi on s4, in Wi fi menu, it writes -----> in order
1) "Obtaining ip adress..." and later
2)saved,secured
3)Obtaining ip adress...
4)failed to obtain ip
5)newtwork disabled becauseinternet connection is low
my modem's security is WPA*Wpa2 psk
and my modem model is
inca IM-205NX
Samsung galaxy s4 wifi issues
I have the same problem, seems to be a wifi issue with 4.2.2, my router is DIR 655 Dlink, wifi only works if I just connected it then its either slow or disconnects. very frustrating, also I get 3G but its slow.
A family member just got a S4 and is facing the same issue with the DIR655.
I've updated firmware to latest version for my A4 hardware model, version 1.35ww but the problem persists. So I had to bring out another Access Point (TP-Link TL-MR3020)to cater to his needs...
So who should we complain to? the DLink has been serving me faithfully for the past 3 years+, infact the DIR655 was one of the best wireless routers around and I never an issue with any of my wireless toys, until it met the S4...
PsychodelEKS said:
Seems like I've found the solution - in router settings, in firewall section disabled "TCP Endpoint Filtering" (set from "Address Restricted" to "Endpoint Independent"). Have not had any issues since than. But can't actually tell if it puts the network to any risk compared to previous settings.
Click to expand...
Click to collapse
Can you confirm that this fix works for a lengthy period of time? Is it still working? I thought I had fixed mine once (the phone was working for a while) and then it just stopped transferring data altogether. I think tinkering around with some things can make it better or worse, depending on what it is.
yapyj said:
A family member just got a S4 and is facing the same issue with the DIR655.
I've updated firmware to latest version for my A4 hardware model, version 1.35ww but the problem persists. So I had to bring out another Access Point (TP-Link TL-MR3020)to cater to his needs...
So who should we complain to? the DLink has been serving me faithfully for the past 3 years+, infact the DIR655 was one of the best wireless routers around and I never an issue with any of my wireless toys, until it met the S4...
Click to expand...
Click to collapse
Same here. I was contemplating replacing my 655 after 6 years of service without ever having to reset it only because it will not pass magic packets from WAN to LAN...at least the A versions don't (I have A2). And this is becoming more of a frequent problem as of late. Every other device connects without issue, even my mom's S2. I'm on WiFi right now on my HTC Vivid...no problems.
Which brings me to this...everybody in this thread with a 655, please list your hardware version and firmware version. It can be found at the top of the router's web interface page.
Mine is..
Hardware Version: A2
Firmware Version: 1.34NA
Sent from my HTC Vivid.
UPDATE!!!!
jayydoggy said:
Hey guys my at&t S4 16 gig is having the same problems. For me it connects to my d-link 615 for about 2 or three minutes then times out. I have to turn wifi back off and on again for my wifi to kick back on. I'll do some more testing on other routers to make sure its not my s4. Hope its my dlink. If so ill get a none dlink router. Frustration as all hell.. I even connected using pin code and still the same any suggestions guys Thanks. Really don't want to return phone. Thanks
Click to expand...
Click to collapse
UPDATE: seems to be d-link routers in my case. my dad has same d-link 655 and my s4 does the axcact same thing... but i went to starbucks, micky d, at&t hotspots and wifi worked flawlessly.. so in my case, its d-link routers... sucks.. on my way to buy a netgear n600..
delete
dir655
Hardware A4
firmware 1.35 NA

[Q] Major Wifi Issue!!

I am having a major issue with the wifi on my i9500!!
So I bought this phone from a guy.. he said the phone is never used and by looking at the condition, it seemed he was telling the truth!!
So anyways... I buy it, come home and I double check everything on the phone and also try my wifi network... I couldn't connect to my home network!! Its the same network that I connected my macbook, my previous phones (s3 and note 2)... every other device works fine except this s4!!!
So i thought the phone was faulty, and thats the reason the guy sold it to me!!!
So... I borrowed another i9500 from a store and asked them i need to check if my home wifi works... and again same thing.. It doesnt work on my home network!!
I also tried going in yorkdale mall and checked my girlfriends note 2 and my s4 and tried connecting to the open network!!
NOTE 2 connected in 15-20 seconds.. while the s4 never connected and kept on saying "acquiring IP address".. I tried connecting to my home network by doing "Advanced Connection" and manually adding the IP address.. IT CONNECTS! But i cannot do anything.. theres no internet access!!
Now im confused as to if my home network is the issue here, but if that was the case.. why did my girlfriends note 2 connect to the open network at yorkdale mall while mine didn't connect at all!!!
CAN SOMEONE PLEASE HELP ME!! I USE internet by this company called "CIK"... yeah my dads trying something new... we definitely get more speed on every device!! so its definitely better that way! but the only problem is i cannot connect my s4... Now i dont know if its the s4 itself, or my home network!!!
I need wifi... yes i do have 6gb data plan, but then i'll be going out of country soon and i'll be needing wifi for sure!!
sorry for the confusion... but all i need is to get my wifi working.. or if the device's wifi is faulty, how can i find that out for sure!
any help would really be appreciated!
thanks in advance people!!
roni2915 said:
I am having a major issue with the wifi on my i9500!!
So I bought this phone from a guy.. he said the phone is never used and by looking at the condition, it seemed he was telling the truth!!
So anyways... I buy it, come home and I double check everything on the phone and also try my wifi network... I couldn't connect to my home network!! Its the same network that I connected my macbook, my previous phones (s3 and note 2)... every other device works fine except this s4!!!
So i thought the phone was faulty, and thats the reason the guy sold it to me!!!
So... I borrowed another i9500 from a store and asked them i need to check if my home wifi works... and again same thing.. It doesnt work on my home network!!
I also tried going in yorkdale mall and checked my girlfriends note 2 and my s4 and tried connecting to the open network!!
NOTE 2 connected in 15-20 seconds.. while the s4 never connected and kept on saying "acquiring IP address".. I tried connecting to my home network by doing "Advanced Connection" and manually adding the IP address.. IT CONNECTS! But i cannot do anything.. theres no internet access!!
Now im confused as to if my home network is the issue here, but if that was the case.. why did my girlfriends note 2 connect to the open network at yorkdale mall while mine didn't connect at all!!!
CAN SOMEONE PLEASE HELP ME!! I USE internet by this company called "CIK"... yeah my dads trying something new... we definitely get more speed on every device!! so its definitely better that way! but the only problem is i cannot connect my s4... Now i dont know if its the s4 itself, or my home network!!!
I need wifi... yes i do have 6gb data plan, but then i'll be going out of country soon and i'll be needing wifi for sure!!
sorry for the confusion... but all i need is to get my wifi working.. or if the device's wifi is faulty, how can i find that out for sure!
any help would really be appreciated!
thanks in advance people!!
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Click to collapse
this happened to my older brother's s4 too we even sent it back to our retailer thinking its a factory defect but it turns out to be router incompatibilities. I suggest replacing your router to a preferably future-proof one, the ones with the ac standards. Routers such as netgear or asus are some of my recommended ones
http://www.asus.com.au/Networks/product.aspx?P_ID=LzShv8ma7TrQB4eO&templete=2
http://www.netgear.com/home/products/wirelessrouters/ultimate-performance/R6250.aspx#
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if you use a dsl connection use a dual-band router with adsl support such as these products.
http://www.tp-link.us/products/details/?categoryid=219&model=TD-W8980
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND3700.aspx
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND4000.aspx
http://www.asus.com.au/Networks/ADSL_Modem_Routers/DSLN55U_Annex_A/
for more information on this issue you can check this thread
http://www.galaxys4forums.net/forum/12-galaxy-s4-help/292-wi-fi-connectivity-issues-5.html
You can check the website of these routers for more choices Goodluck!
Reserved
Sent from my GT-I9500 using xda app-developers app
SignetSphere said:
this happened to my older brother's s4 too we even sent it back to our retailer thinking its a factory defect but it turns out to be router incompatibilities. I suggest replacing your router to a preferably future-proof one, the ones with the ac standards. Routers such as netgear or asus are some of my recommended ones
http://www.asus.com.au/Networks/product.aspx?P_ID=LzShv8ma7TrQB4eO&templete=2
http://www.netgear.com/home/products/wirelessrouters/ultimate-performance/R6250.aspx#
-----------
if you use a dsl connection use a dual-band router with adsl support such as these products.
http://www.tp-link.us/products/details/?categoryid=219&model=TD-W8980
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND3700.aspx
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND4000.aspx
http://www.asus.com.au/Networks/ADSL_Modem_Routers/DSLN55U_Annex_A/
for more information on this issue you can check this thread
http://www.galaxys4forums.net/forum/12-galaxy-s4-help/292-wi-fi-connectivity-issues-5.html
You can check the website of these routers for more choices Goodluck!
Click to expand...
Click to collapse
Wow thanks.. I guess it is the router then.. BUT the thing I wonder is why all the devices still work fine and just the s4 doesnt seem to connect!!!
Or is it all the samsung galaxy s4s and they have done some tweaking with the settings... no idea..
but its good to find out for sure that its not the device!!
I shall try connecting my phone at few of my friends place... + at local starbucks/tim hortons... it better connect LOL!!
Thanks anyways
ok, happend to my sisters s4 today, when i got it for her because she liked mine so much, anyways, niether my phone or her connects to Her home router, but her old iphone 5 does. and her husbands s3 does. so i replaced there router with this one
http://www.tp-link.us/products/details/?categoryid=238&model=TL-WR941ND
and i called the SP for her network information. and programmed the new router with this PDF guide
http://www.tp-link.us/resources/document/TL-WR941ND_V5_QIG_7106504193.pdf
WORKED LIKE A CHARM
the s4 just has new wifi technology that old routers are not compatible with, so at least thats what samsung said when i called them @roni2915
so first of all i own a galaxy s (very first one) used to own a galaxy s3 and now a galaxy s4 and everyone works fine with my router BUT the reason I am posting here is, that both of my wifes iphones (3gs and 5) had problems with my router and I was able to fix it by using a different encryption method. I used to have my router on WPA/WPA2 and changed it to WPA2 only and now i am having no compatibility issues plus i didnt have to downgrade my encryption security.
oh and regarding this new "wifi technology" which the s4 happens to use, my router is 2 years old and with the above settings it connects just fine
maybe you find my post helpfull
Just unplug your router for 10 seconds and then plug it back. Try again to connect to your router. Maybe your router doesn't see you new device.
Sent from my GT-I9505 using xda premium
roni2915 said:
Wow thanks.. I guess it is the router then.. BUT the thing I wonder is why all the devices still work fine and just the s4 doesnt seem to connect!!!
Or is it all the samsung galaxy s4s and they have done some tweaking with the settings... no idea..
but its good to find out for sure that its not the device!!
I shall try connecting my phone at few of my friends place... + at local starbucks/tim hortons... it better connect LOL!!
Thanks anyways
Click to expand...
Click to collapse
My s3 and my sister's sony xperia acro s and other wifi devices works fine on our previous router. Only the S4 isn't. It always gets stuck on obtaining ip address then fails to obtain one saying the network is too slow and thus got disabled. When we changed our router to a new one it connected instantaneously so i'm pretty certain that this is a router incompatibility issue.
We're using this one btw http://www.tp-link.us/products/details/?categoryid=219&model=TD-W8980 took a week to arrive from the US shipping from our relatives there
roni2915 said:
I am having a major issue with the wifi on my i9500!!
So I bought this phone from a guy.. he said the phone is never used and by looking at the condition, it seemed he was telling the truth!!
So anyways... I buy it, come home and I double check everything on the phone and also try my wifi network... I couldn't connect to my home network!! Its the same network that I connected my macbook, my previous phones (s3 and note 2)... every other device works fine except this s4!!!
So i thought the phone was faulty, and thats the reason the guy sold it to me!!!
So... I borrowed another i9500 from a store and asked them i need to check if my home wifi works... and again same thing.. It doesnt work on my home network!!
I also tried going in yorkdale mall and checked my girlfriends note 2 and my s4 and tried connecting to the open network!!
NOTE 2 connected in 15-20 seconds.. while the s4 never connected and kept on saying "acquiring IP address".. I tried connecting to my home network by doing "Advanced Connection" and manually adding the IP address.. IT CONNECTS! But i cannot do anything.. theres no internet access!!
Now im confused as to if my home network is the issue here, but if that was the case.. why did my girlfriends note 2 connect to the open network at yorkdale mall while mine didn't connect at all!!!
CAN SOMEONE PLEASE HELP ME!! I USE internet by this company called "CIK"... yeah my dads trying something new... we definitely get more speed on every device!! so its definitely better that way! but the only problem is i cannot connect my s4... Now i dont know if its the s4 itself, or my home network!!!
I need wifi... yes i do have 6gb data plan, but then i'll be going out of country soon and i'll be needing wifi for sure!!
sorry for the confusion... but all i need is to get my wifi working.. or if the device's wifi is faulty, how can i find that out for sure!
any help would really be appreciated!
thanks in advance people!!
Click to expand...
Click to collapse
Classic router issue, every new generation of phone will have some issue with older access points, in most cases a firmware update to the router / ap can solve the issue, though it does depend how old the AP is and the manufacturer. some Public hotspots are very very very old!
---------- Post added at 08:09 AM ---------- Previous post was at 08:06 AM ----------
calinormy said:
Just unplug your router for 10 seconds and then plug it back. Try again to connect to your router. Maybe your router doesn't see you new device.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
This can work but its rare in my experience, though sometimes factory resetting the AP can help if you have configured it for high band 54GX2 or what ever its called (double speed N) which wasnt standardised to begin with and thus has some issue with devices who are working on the standard. Dropping back to N or G can solve the issue.. just depends on router and setup.

Evening Yallll - Wifi question for yas!!!

OK so device is a - LG D80210B - 16GB - UK - EE - UNLOCKED - ROOTED - StockMOD rom with update package. 4.5gb storage space left.
2nd device is a - HTC ONE 16gb - STOCK - NO ROOT
3rd device is a - SAMSUNG RV510 Laptop.
Im on EE uk network on both phones with EE ADSL Broadband at both mine and my partners house.
Now.... One would assume everything from the same company would be simple... If only that was the case! haha.:silly:
Now which ever property I visit within 15 - 20 minutes of being on the Wi-Fi the LG G2 kicks everybody out of the router, all at the same time. No one can access the network until one of 2 things happens... either I disconnect for 15mins plus or the router gets restarted nothing else will bring back the internet. Note - This does NOT happen when I am not present and surfing can be achieved all day on any device.
So ive spoken to the useless turds at EE technical support on the phone about 30 x they have absolutely no idea what the issue is but its definitely only related to my device. There suggestion is to cancel and go back to sky (which worked flawlessly previously to EE being installed). this is an option but it means another month with no internet at all and I also get an additional 10GB of 4GEE data on my phone allowance if I have there broadband so it would be beneficial to keep it.
Things ive tried;
Every different setting under the sun.
Different encryption.
Static IP addresses.
DCHP settings.
the brightbox will only broadcast internet on 2.4ghz as well if it helps anyone diagnose.
Using a known router as an access point to see if that solves the issue - again perfect until I log on.
Tech support.
Search the net and forums on here.
Spoken to a networking wizard mate of mine.
The problem seems to lie in the LG G2 and/or Jellybean firmware currently installed and installed as stock as the fault is not present when I log off the Wi-Fi...
So..... I decided to try a different rom, the Slim Kat rom
The Wi-Fi works flawlessly for me and everyone else however the rom is just too unstable at the moment to be a daily driver. It doesn't have the complete knock on knock off features and I don't really like the look I much prefer the stock rom as well as some of the games I play just will not work.
Now ive had and been flashing smartphones for about 8 yrs with the help of you lot on here leedroid especially was one of my faves so im not a novice or anything im just lost for what else to do or try????
Has anyone else experienced anything similar?! I would send it away to see if its a hardware fault but as it works perfectly on kitkat I assume its got to be some kind of bug in jellybean.
OR ive changed something that's ****** it up.
I would really appreciate any imput at all because I have a phone I cant use at my partners house or at home ...
Cheers brett
Just to add it also does it when Im on my own i.e. just the phone.
bump for today.... this is really breaking me now as no one can use the wifi for longer then 15 minutes lol
So theres not one single person that has even the faintest idea of what my issue may be?
Someone had this issue before, read about it. A router update fixed their issue. If setting device static, the router also needs to be configured to hold it, try this with all devices and lock local IP's. Next, leave a device off and see if it gets kicked. The G2 seems a bit picky with routers... On the Comcast Technicolor, it won't push past 3.5 dl, but max up. Some old drt firmware has problems as well.
Steamer86 said:
Someone had this issue before, read about it. A router update fixed their issue. If setting device static, the router also needs to be configured to hold it, try this with all devices and lock local IP's. Next, leave a device off and see if it gets kicked. The G2 seems a bit picky with routers... On the Comcast Technicolor, it won't push past 3.5 dl, but max up. Some old drt firmware has problems as well.
Click to expand...
Click to collapse
Thanks for the reply dude...
Yeah tried to update it but its telling me its on the most recent software even though its date is 2010. Called tech support they say it up to date.
I can set the IP in the DHCP section of the router but I cannot for one second find out how to do it on the phone... do you know?
I used DHCP to assign a static IP to both phones, the Nintendo wii, the sky box and the laptop, so they always pick up that IP from the router without fail. I also set the DHCP settings so that it does not conflict with any of the locked IP's just incase - so DHCP is from 192.168.1.2 - 192.168.1.99
Its not a router problem as much as id like to blame it on that because I used my old known working sky router as an access point to connect to as well and that make absolutely no difference apart from slow it down because it doesn't support "N" mode.
Its an EE brightbox router - piece of *****
I can leave the other 4 devices connected to the router 24/7 with no issue until I connect the LG G2. Then all devices are booted at the same time usually 15-20 mins sometimes less. never more. it also only occurs when just the LG is connected. Like now my phone is stuck at recovery ATM (another problem im trying to solve) and the internet hasn't dropped once my partner is on it and so is the sky box so its DEFO my phone that's doing the bad.
That's ODD that isn't it my up and downstream in the router are both above 10meg although the attenuation and line noise keep changing.
cheers for the input
In wifi menu of phone, hold on connection and select modify. Check show advanced options, chose static, input data(along with password again). Reboot phone. After you fix it of course.
Steamer86 said:
In wifi menu of phone, hold on connection and select modify. Check show advanced options, chose static, input data(along with password again). Reboot phone. After you fix it of course.
Click to expand...
Click to collapse
I ended up getting a new router that seems to be ok so far... what does that actually do? Thank you so much for it suggestions
Sent from my LG-D802 using xda app-developers app
Sets static for phone. Has to be set on both router and phone. I just found out the G2 has some issue with AES on certain routers. Try TKP only. I had to do this with my other Technicolor. Odd thing is AES works fine on the SB 6141. Lost on that one.
Had exactly the same issue with my shiny new G2. Using a Netgear modem/Router. I upgraded the firmware and that seems to have fixed it. It was killing the Router within about a minute of use. Now running 25 minutes without any drops. Fingers crossed it's permanent.
Sent from my LG-D802 using Tapatalk

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