[Q] Motoroa degy plus problem - Defy Q&A, Help & Troubleshooting

hi..i have a problem in my defy ...some times when i get a phone call and start to answer...the device hang up while call timer is going on and never respond to any thing unless plugging the battery out

Maybe your phone is laggy... Backup all the things and reset the phone... see if the problem is solved
phanidatta said:
hi..i have a problem in my defy ...some times when i get a phone call and start to answer...the device hang up while call timer is going on and never respond to any thing unless plugging the battery out
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Related

Problems ringing people back

This seems to happen quite often, I ring one of my friends and he doesnt answer (i hang up when it hits voicemail) .. because hes sometimes left his phone in another room etc.. i ring back but it just hangs up straight away. Says dialing for a split second then hangs up. Ive tried ringing back for a good while, its not a delay on o2 as it stays the same till i soft reset.
Any ideas?.. im using the latest rom from o2
I don't know what causes it, but I think what you've described happens to me every now and again. Not very often, but by coincidence it happened yesterday.
You try and make a call and it immediately plays the hangup sound and the call is aborted. A soft reset cleared the problem for me and always has in the past. I would be very interested to find out the cause.
Anthony
I get exactly the same problem quite frequently, i found the only way around, other than a reboot, was to manually dial the number rather than use the speeddial or phone book,
O2 have really got to do some debugging of the firmware on these things, At the moment i certainly wont be keeping it once my 12 months contract is up in 4 months time

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

Phone Doesn't Ring when in the standby mode !! Help Please!!

After a reboot it works fine for a few days (2-3 days)
Then the prblem starts.If you manually put it in standby mode (screen off) and make a call to the phone it rings. But if you wait till it goes to standby mode by itself it wil not ring. But it will show that you had a missed call when you resume the phone.
If you manually put it in standbye mode it starts doing i after while.
If you hard Reset the phone and resinstall everything, it works fine for a month or so then it starts doing the same thing as abovee.
Has anyone experienced this?
Is this a defective phone?
Thanks,
Phone not ringing when in standby
actually i've been having the same problem. every once in a while when i turn my phone back on from standby, i get all the text messages and missed calls that i got during the time it was in standby. i know this happened often with older versions of wm, but i thought it'd be fixed by now.
it happens about once a month, but it'd be nice to not miss important calls since i use it for work
lftrejo said:
actually i've been having the same problem. every once in a while when i turn my phone back on from standby, i get all the text messages and missed calls that i got during the time it was in standby. i know this happened often with older versions of wm, but i thought it'd be fixed by now.
it happens about once a month, but it'd be nice to not miss important calls since i use it for work
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Click to collapse
This is really interesting. It seems to happen on some phones but not on some others. in out office it happens only on that one phone. I wonder if some of the phones are deffective.
I have the same problem with my phone and it is really frustrating. My phone still doesn't seem to ring or vibrate even sometimes when I bring it out of standby mode. The screen flips on and I get a notification...but no vibration or sound.
I frequently check to be sure that my notifications are set up in the settings properly. Weird.
brynhewko said:
I have the same problem with my phone and it is really frustrating. My phone still doesn't seem to ring or vibrate even sometimes when I bring it out of standby mode. The screen flips on and I get a notification...but no vibration or sound.
I frequently check to be sure that my notifications are set up in the settings properly. Weird.
Click to expand...
Click to collapse
We spoke to HTC about this. They said it's a known problem and they are
working on it.
Have you tried a hard reset? (hold Talk & End together and press the rest button. ****Be carefull this wipes out all data and reinstalls everything**).
We found out that for the time being rebooting soelves the problem for a few days. Hard reset solves the problem for a few weeks.
I have done a Hard Reset earlier with some success (for a few days). I find that a reboot typically solves the problem only for a couple of hours. I will eagerly await an HTC fix. haha.
brynhewko said:
I have done a Hard Reset earlier with some success (for a few days). I find that a reboot typically solves the problem only for a couple of hours. I will eagerly await an HTC fix. haha.
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Click to collapse
Try disabling time synchronization under the phone options. That's seemed to have "fixed" my issue I experienced almost daily. I'm going on three weeks with no freezes.
avoges said:
Try disabling time synchronization under the phone options. That's seemed to have "fixed" my issue I experienced almost daily. I'm going on three weeks with no freezes.
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Click to collapse
Did that fix a freeze problem? Ours doesn't freeze. You can easily bring it out of standby. But while in standbye it doesn't ring. Are we talking about the same problem?
Thanks,
SultanH said:
Did that fix a freeze problem? Ours doesn't freeze. You can easily bring it out of standby. But while in standbye it doesn't ring. Are we talking about the same problem?
Thanks,
Click to expand...
Click to collapse
Maybe you're right, I experienced a slightly different issue. My phone wouldn't ring when someone called AND I couldn't bring it out of standby - it would not respond to a power button press. Disabling time synchronization fixed this and it now always rings.
I used to have this issue when I had my Touch checking my email once every hour. After a hard reset and changing to manual email sync the problem has been eliminated.
Keep in mind there is still an issue when the battery drops below 30% where the phone will not wake up for notifications. A charge and soft reset will fix this issue.
Hope this helps.
This is a know problem with the touch so far this is what has come about
hp://forum.ppcgeeks.com/showthread.php?t=11805
HTC has mad the phone to shut down when the battery is at 30% from what people are saying to conserve the battery.
go to ppcgeeks.com on this issue, its all over the place
SD memory card is my theory
I think there is a problem with the memory cards on this phone. I don't know if it' a hardware problem or a wm software issue, but when you take the memory card out the phone is much more reliable. I've defintely had the missed call phenonema with the card in and I don't think it ever failed with it out. Many threads talk about flakey memory cards, Has anyone had this problem without the memory card in the phone? I've taken mine out because it is so poorly supported. Attachments cause a problem, activesync doesn't back up pictures from it, I've read other issues about programs that don't run from it!
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

HD2 randomly turns off and others problems

My HD2 randomly turns off when it wants to. Theres no set command or application that causes this. Usually it turns off when I make a call. The screen will show I am calling someone, and sometimes I will get away with making a successful call but now its getting much more frequent where I am thinking I am talking to someone and I dont even know that the phone has turned off. It usually happens more when I am making the call and less when I receive the call.
The phone also turns off because of the slightest of heat building up. Using Co-pilot for more than 20mins will cause the battery to heat up. But its not just Co-pilot that causes it, sometimes if its just being used for relief from boredom and and browsing through pics and emails, then it heats up a little and that will be enough for it to turn off.
Everytime this has happened, the HD2 resets, comes to the home screen(where the time and network is shown) and then resets again. This will repeat 3 to 4 times and then it either freezes on the white HTC screen with the red writing at the bottom, or it will just freeze on one of these screens that appear turn by turn to get to the home screen. In this case, what I have to do, I have to physically take the battery out and then turn it back on.
I've tried finding solutions in this forum and for some other problems that people have experienced (not the same as mine, but slightly different), experts have said to perform a hard reset whereby it brings the phone back to the factory settings and everything is wiped off the phone. I have tried backing everything up but it wont let me back up my contacts. Using ActiveSync it says, I must need outlook contacts configured but I dont understand. Can someone please tell me how to back up my contacts.
All of these problems are giving me constant problems daily when I am using my phone and is putting this amazing HD2 to shame.
I forgot to mention, I have:
OS version: 5.2.21869 (21869.5.0.82)
manila 2.5.19211619.0
ROM version: 1.48.405.2 (71924) WWE
ROM date: 11/18/09
HI, did u find any solution for that? i am having same problem but no cure yet
khizerjalal said:
HI, did u find any solution for that? i am having same problem but no cure yet
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Click to collapse
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.
similar problem here,
- on my unit resets and reset loops happen when battery temperature exceeds 31-32oC
(BattClock has option to display this info)
- hard reset / ROM re-flashing did not help
- someone on this forum suggested checking the battery connector pins on the unit - supposedly straitening them may help
_Dee_ said:
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.
Click to expand...
Click to collapse
Dont know how to bump but I am BUMPing it like this so one of the experienced techies will read this and pass on some of their precious technological knowledge and shed some light.
Im having the same problems as well..... to the point i longer use the phone and switched back to my iphone. Im still hanging on to it and hope that android can be ported.... but man what a shame it could have been the ultimate phone.
I just phoned HTC yesterrday and asked them what they could do to help. I was told to do a hard reset (shock shock horror horror!) and see if it does anything. So after backing everything up and doing a hard reset I think my heart wanted to believe that this would fix the issue and so I performed the hard reset. Unfortunately right after, I had to use the phone to go somewhere and so I thought Id try using the co-pilot but before reaching that, it turned off.
I have been using it today and I still have those problems, its turned off randomly whenever it wants to. I have got away with making a couple of calls but that was because most of them have been incoming calls.
Plz technicians help me out....
Im thinking of calling htc and telling them to fix it, they said they could book it in?
i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom
ilijan said:
i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom
Click to expand...
Click to collapse
Not all pal , Im from the Philippines and the same thing is happening with my HD2. Right now, Im just charging it while the phone is off . I phoned HTC Philippines since it is still under warranty and they said, they will need to repair the phone since the problem was the main board as they said.(Once you experienced that the phone heats up even when not charging, they believe it needs repair).
Mine is currently in for a warranty repair for random reboots. Even when at night it was doing it. I'm on stock rom and have never used custom roms. Interesting that when I called support they asked if it had overheated. or if it did it more when overheating - so I think the two must be related as far as HTC are concerned.
Hi there,
I own a HTC HD2 for about 7 months now, using it A LOT. Flashing rom's like crazy and never had any problem.
Recently I've been on a holiday (Mexico, very humid), since then my HD2 is having issue's.
Keeps freezing, screen goes black and then in resets. Often I doesn't boot which means I have to pull out my battery to get it going again (sometimes I have to yank out the battery 3 or 4 times for it to boot again). And yes, of course I hardresetted, re-flashed etc for several times.
Seems a similair problem.
I also experienced that in some cases, my HD2 vibrate's 7 times in a row when trying to boot (like somekind of error message for the HTC technies). Can;t find anything about it on the web.
Any of you guys experienced this as well??
Well I had the same problem.
Got to the point when I had to go back and use my old HD
Took it back to the store and complained.
The guy from the store opened it up, straightened the pins on the battery and it works like new now
Oke, I tryed that also, but maybe they are not straight enough yet. I will look again I hope that's the problem

i9000 reboot at incoming call

hi
My phone reboot about 10-30 times a day. Sometimes reboot at incoming call.
I've tried different ROMS, but i have the same problem with all.
Have somebody an idea?
hkalman said:
hi
My phone reboot about 10-30 times a day. Sometimes reboot at incoming call.
I've tried different ROMS, but i have the same problem with all.
Have somebody an idea?
Click to expand...
Click to collapse
check your battery or see if it reboots whilst connected to charger
xsenman said:
check your battery or see if it reboots whilst connected to charger
Click to expand...
Click to collapse
Hi
thanks for your idea. I tested my battery in the last 10 days. The battery seems like good and phone restart when connected to charger too.
Have somebody another idea?
Same thing happening to me. Running me nuts!
hkalman said:
hi
My phone reboot about 10-30 times a day. Sometimes reboot at incoming call.
I've tried different ROMS, but i have the same problem with all.
Have somebody an idea?
Click to expand...
Click to collapse
Today the phone started playing funny noise when I get any notification or even incoming call. Some kind of beepbeepbeepbeep sound and for notification the only way to stop it is to check it out. Otherwise continues making that annoying sound.
Would changing operating system help solving these rebooting and blocking issues?
Thanks

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