Today received following message from my service provider (Airtel):
Namaste! New android software version 4.2.1 for your Samsung Device is here! Please upgrade for better data experience at www.samsung.com (data charges apply)
anyone else received this message?
Sent from my GT-N7000 using Tapatalk 2
I_android said:
Today received following message from my service provider (Airtel):
Namaste! New android software version 4.2.1 for your Samsung Device is here! Please upgrade for better data experience at www.samsung.com (data charges apply)
anyone else received this message?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Yes... I have also received the same message but don't know where is the update? I guess Airtel is making april fool in the last days of april..
This could potentially be a leak released over the air to random note users in selected region just like the 4.1.2 leak we had months ago.
To anyone here who has received the 4.2.1 update, if you can, please contact ThaiDai or eybee so they can help extract the ROM so as to share it to the entire xda community.
Nop, nothing like that on my phone
I too use Airtel, but I didn't receive anything like that. Try to update and let us know. Searching google for the same also doesn't show up anything
I_android said:
Today received following message from my service provider (Airtel):
Namaste! New android software version 4.2.1 for your Samsung Device is here! Please upgrade for better data experience at www.samsung.com (data charges apply)
anyone else received this message?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my GT-N7000 using xda premium
Same here
Team Union v6+Xperiacle Tablet 200dpi+Kalagas Mixed Theme
tejesh.mundra said:
Same here
Team Union v6+Xperiacle Tablet 200dpi+Kalagas Mixed Theme
Click to expand...
Click to collapse
can anyone try updating and report in the forums ?
did u check the software update in settings>>about>>software update ?
or kies ?
Maybe they mistyped 4.1.2
Sent from my GT-N7000 using Tapatalk 2
Well this should be interesting
its better call customer care and make it confirm ??
samsung dont post updates via sms messages
screenprint your message and show. It should be a popup like regular ota
what would guys be look for in 421 ?
from 404 to 412 was a major update.....so....
probably a typo there
rraaka said:
what would guys be look for in 421 ?
from 404 to 412 was a major update.....so....
probably a typo there
Click to expand...
Click to collapse
better battery improvements, smoother experience and
Android 4.2.1 for Galaxy S3 quick look - YouTube
http://www.youtube.com/watch?feature=player_embedded&v=4weGgd_ykjg
Airtel could possibly leak some information from Samsung telling its user there is going to be an unofficial JB 4.2.1 update over OTA. if anyone can, people from the India region (DDLSC) could un-root their Notes so as to receive the unofficial OTA. Otherwise, in a month so we can find out if that leak is true(from sammobile) or we can get it earlier here.
Anonymous Vagrant said:
better battery improvements, smoother experience and
Android 4.2.1 for Galaxy S3 quick look - YouTube
http://www.youtube.com/watch?feature=player_embedded&v=4weGgd_ykjg
Airtel could possibly leak some information from Samsung telling its user there is going to be an unofficial JB 4.2.1 update over OTA. if anyone can, people from the India region (DDLSC) could un-root their Notes so as to receive the unofficial OTA. Otherwise, in a month so we can find out if that leak is true(from sammobile) or we can get it earlier here.
Click to expand...
Click to collapse
well, all of those look feasible for our Note...hope it comes soon
as long as memory management and lag issues are sorted .....they need us to test it out for them ? we're game
Anonymous Vagrant said:
If anyone can, people from the India region (DDLSC) could un-root their Notes so as to receive the unofficial OTA. Otherwise, in a month so we can find out if that leak is true(from sammobile) or we can get it earlier here.
Click to expand...
Click to collapse
Already unrooted and checked for update.. No ota nothing
Sent from my GT-N7000 using Tapatalk 2
4.2.1 for our note's? Hmmm....did someone update their phone?
I'm on varun's ROM and away from my laptop so can't revert to stock ROM....
what I think is there is a typo...they wrote 4.2.1 instead of 4.1.2
Sent from my GT-N7000 using Tapatalk 2
I don't think they mistyped it,a provider wouldn't do such a big mistake,and we all know that we will be getting the 4.2 update sooner or later so i think they know what they are typing
So guys why don't you talk to service provider and get more details who have received this message
As per cutomer care AD ARWSVC is not airtels message id so it is not from airtel ... This message could be fake
Team Union v6+Xperiacle Tablet 200dpi+Kalagas Mixed Theme
Related
I wonder if someone could explain to me what this update means and how is it possible to get 2 updates whithin 24hours.
PDA 19100 DUMMY
PHONE 19100XXKH3
CSC 19100XEUKH2
Can you do a *#44336# and post the image? That is really one weird update.
Sent from my GT-I9100 using Tapatalk
Pda 19100 dummy
phone 19100xxkh3
csc 19100xeukh2
How did you obtain this build on your device?
Through the OTA update. You guys have still not answer my question. What does this update means i mean by name DUMMY
segunmichaelolu said:
Through the OTA update. You guys have still not answer my question. What does this update means i mean by name DUMMY
Click to expand...
Click to collapse
It means you are the first person to report receiving this update... or you changed the build prop. Either way I have no clue.
Sent from my GT-I9100 using xda premium
Why is it whenever i try to share with the community any new update , people seems not to believe me. I am not a developer , so how can i change the build of my phone. The only thing am good in is to use odin to install firmware on my phone . But this new update am short of word myself.
Was it anothe OTA update?
Sent from my GT-I9100 using XDA App
Yes of course , I got it this morning as soon as i switch on my phone
Has any body else got any of these updates?
I have just tried going menu/settings/about/software updates/check for updates/ but it returns with "no update available". If that was not how you got the OTA update please give the exact steps you did so others can try this out. I am in the UK on O2 running stock KF3.
If nobody else is getting these updates then my _guess_ is that you are some how getting test updates reserved for Samsung staff.
And no I don't have any inside info into thier numbering system.
Yep one person only the whole wide world gets the update . Something wrong if it was a proper OTA update many more would be posting .
jje
I agree, i believe the OP is telling lies
plain and simple..
intratech in his post# (in this thread itself) has shown that he has captured baseband version I9100KH3 but i am sure OTA is not the way right now to get this update
The OP has been flashing firmwares here and there and claiming he is getting it from OTA.... white lies black lies...all lies
It is possible that the OP is some how getting test updates reserved for Samsung staff and for Samsung testing. Samsung are not intending that these OTA updates go to his phone.
I went to the samsung website and the latest firmware download is Kies_2.0.2.11071_128.exe dated the 24th of August 2011.
I am not at home to install and test this out.
LouisJB said:
It is possible that the OP is some how getting test updates reserved for Samsung staff and for Samsung testing. Samsung are not intending that these OTA updates go to his phone.
Click to expand...
Click to collapse
possible...and weird
Maybe my phone is mainly build for samsung update eventhough i am not samsung memeber of staff. All what i know is i have got the update via OTA this morning . I have not hacked or do anything to my phone .
I believe the update is a Samsung problem as KH3 is replaced by KH5 that was a single user OTA update .
Plus OTA has never worked for most users .
jje
This all sounds way too odd for me.
Firstly, the OP gets KH5 then suddenly he gets a DUMMY firmware OTA.
Either something is wrong with Samsung OTA updating for this device or its all a crock of s**t.
No one else had anything like this so my advise is perform a system dump and give someone that knows their stuff to look at it like a developer...PM them perhaps?
If not, I dont believe it.
Just used manual update in my german note and had a 15 mb firmware. Doesn't break root. Any word whats new? Still at 2.3.6.
Thanks
Sent from my GT-N7000 using xda premium
ericshmerick said:
Just used manual update in my german note and had a 15 mb firmware. Doesn't break root. Any word whats new? Still at 2.3.6.
Thanks
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Could be preparation for ICS, Although that is just a guess.
Anytime i see anything about an update i just keep thinking it's ICS!!
Can't wait for it.
probably the one hand keyboard update
So XLA4 is the big update they're pushing out to everyone?
I was wondering what it was.
- Frank
http://forum.xda-developers.com/showthread.php?t=1452050
This is the bugs and fixes thread for LA4.
nothing for UK yet
cpam said:
nothing for UK yet
Click to expand...
Click to collapse
Yep, same here ... Mine's an unbranded, unlocked UK note (XEU) and I'm getting nothing through Kies or manual update on the phone. Still on KKA.
I'm in the UK and got the OTA update yesterday. I'm running a German unlocked Note from Expansys UK. Cant see any differences though tbh. :/
Sent from my Samsung Galaxy Note using XDA Premium app.
PlanetRaptoR said:
I'm getting nothing through Kies or manual update on the phone. Still on KKA.
Click to expand...
Click to collapse
Same here also. No update so far.....wonder when will Samsung release an update for us?
sscgod said:
probably the one hand keyboard update
Click to expand...
Click to collapse
I think that was already in KL7, the previous official update for German Notes...
Anybody noticed anything new with respect to the KL7?
cpam said:
nothing for UK yet
Click to expand...
Click to collapse
I am in the UK and got the update on day one via kies.bought phone from Amazon.de
The update is only for german Notes. You can get it by manually download it and flash it. Did it myself yesterday.
Sent from my iPad GT-N7000 using xda premium
Download where from?
Where did you download it from?
Info about the update
Hello guys!
I bought my Galaxy Note in France (I work there).
The PDA/PHONE/CSC are XXKKA/XXKK5/XXKK5.
Build info is Friday 11 Nov...
How is it possible to receive official updates (stock roms) without flashing?
Please do not start telling me to read guides and so on... I worked on Android platform and after this experience I am aware how preparing roms and custom stuff is obviously a great challenge, gives you great satisfaction, but makes the phone be more prone to crashes, memory leaks and so on.
Thank you in advance.
update
No update for slovakia, orange. just waiting for ICS
patient is a virtue tow weeks. when i bought my xoom, after 6 mounts of delays my daily routine was check for updates , not any more..
---------- Post added at 12:42 PM ---------- Previous post was at 12:40 PM ----------
pantweb said:
Hello guys!
I bought my Galaxy Note in France (I work there).
The PDA/PHONE/CSC are XXKKA/XXKK5/XXKK5.
Build info is Friday 11 Nov...
How is it possible to receive official updates (stock roms) without flashing?
Please do not start telling me to read guides and so on... I worked on Android platform and after this experience I am aware how preparing roms and custom stuff is obviously a great challenge, gives you great satisfaction, but makes the phone be more prone to crashes, memory leaks and so on.
Thank you in advance.
Click to expand...
Click to collapse
how far is Germany from you , just drive there and see if you will get the update
cpam said:
how far is Germany from you , just drive there and see if you will get the update
Click to expand...
Click to collapse
I'm sure you were joking but this actually does raise a point that people should take into consideration:
If the phone is bought from the UK but the firmware is German, then it will get German upgrades. If it's bought from amazon.de and has Chinese firmware then it will only get Asian upgrades.
It doesn't matter where you buy the phone from, it matters what country the firmware is directed at. I also own a UK note which has BRI as the sales code and I don't have any update even though I live in Finland.
how far is Germany from you , just drive there and see if you will get the update
Click to expand...
Click to collapse
Really funny... If it was only a matter of geographical location just a dns static route would fix the trouble of getting updates...
Please avoid useless posts.
louw.pretorius said:
Where did you download it from?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1424997
Just thought i'd try the live chat guru on o2, to see if any light could be shed on where the damnation my ICS update is, and he told me it would be here by the end of the month! (see attachment for his word for word answer)
Can't say of o2, but i9100p ics was released last week.
Sent from my GT-I9100
atifsh said:
Can't say of o2, but i9100p ics was released last week.
Sent from my GT-I9100
Click to expand...
Click to collapse
what network you on man?
atifsh said:
Can't say of o2, but i9100p ics was released last week.
Sent from my GT-I9100
Click to expand...
Click to collapse
That was the Orange update ....
I thought my luck was here at long last.
I spoke to Samsung couple of days ago and they have no idea when it be released as they have so many network to cater for, they say it will come out but not any time soon so I have returned the phone for same reason.
With the new Variant P even the 3 micro USB jigs will not reset the counter fingers cross they don't check it.
O2 Did not even know last week that the phone they where dispatching was not the same version and insisted that the update was out.
dont fully understand what you're saying in that post, but i got my phone updated today via kies! im now on android 4.0!!
oli17 said:
dont fully understand what you're saying in that post, but i got my phone updated today via kies! im now on android 4.0!!
Click to expand...
Click to collapse
Me too, just got it via Kies for my I9100P (o2 network)
Sent from my GT-I9100P using Tapatalk 2
ics update for i9100p on O2 network
hello everyone,
At last I was able to sucessfully update my Samsung Galaxy S2 (I9100P NFC MODEL) on 14th of May 2012 through samsung kies software. my carrier is O2.
jerrytom said:
hello everyone,
At last I was able to sucessfully update my Samsung Galaxy S2 (I9100P NFC MODEL) on 14th of May 2012 through samsung kies software. my carrier is O2.
Click to expand...
Click to collapse
Hi guys,
Just got back on the forum after many years.
My wife wants to know what the ICS update will do, and if it actually is worth attempting to update her 2 month old i9100 (O2/Tescos) ... e.g. pros/cons
We'd really appreciate a quick reply or link.
Thanks
andromeda9 said:
Hi guys,
Just got back on the forum after many years.
My wife wants to know what the ICS update will do, and if it actually is worth attempting to update her 2 month old i9100 (O2/Tescos) ... e.g. pros/cons
We'd really appreciate a quick reply or link.
Thanks
Click to expand...
Click to collapse
well, its not quite as reliable (a few glitches here and there). it looks nice and so on. haven't noticed a lot of differences. (when signing into an open wifi network, it gives a notification that you need to accept terms and conditions - if that makes sense - which i like). if she isnt a nerd like me, who likes new things, i'd probably say don't bother. But others on here may disagree.
hope this helped
Samsung Galaxy S2 I9100P O2 UK ICS 4.0.3 ROM w/ Download Link
Just updated my O2 UK Samsung Galaxy S2 I9100P (NFC) today.
I have uploaded a copy of the ROM to my public dropbox folder if anyone is on an unofficial rom and needs to update through odin you can.
I9100PXXLPH_I9100PO2ULP4_I9100PXXLPC
ICS 4.0.3
Heres the link:
dl.dropbox.com/u/46008629/Samsung%20i9100P%20ICS%20O2.zip
Its just uploading atm should be up within the hour
If my post helped you please click Thanks
Many thanks for the upload. Been looking for this since rooting my i9100P with an i9100 firmware
CR5N said:
Many thanks for the upload. Been looking for this since rooting my i9100P with an i9100 firmware
Click to expand...
Click to collapse
me too ! great to see that people are so nice and upload this
Thankyou ever so much for this!
No problem guys i'd been stuck on custom firmware and managed to update via kies using SpoofFw and saved the file as I knew people had been looking for it for ages including me lol.
I have just bought a used O2 I9100P but when I connect with kies I get:
"your device does not support software upgrading via kies"
Anyone else had this problem?
My device is identified on Kies as... PDA:KJ4 PHONE:KI3 CSC:KJ2 (XXX)
On device info:
PDA : I9100PXXKJ4
PHONE : I9100PXXKI3
CSC : I9100PO2UKJ2
Further to this when I enter *2767*4387264636#
I get:
SELLOUT SMS
[1]Sellout SMS: OFF
[2]PCode:Not Active
[3]Moderod
I also have noticed the imei on about phone does not match the sticker inside the phone.
The phone seems to not be rooted. I have no experience with rooting and flashing.
Any help with getting this phone back to stock GB or ICS and the correct IMEI would be greatly appreciated.
If I flash the Rom you have uploaded above using Odin will my Phone be back to "normal" and work as it should on Kies?
@Darius i don't know but maybe this post/thread could offer an insight. I Googled 'sellout sms' as never heard of it!
http://www.thegalaxytabforum.com/index.php?/topic/998-phone-codes-to-display-factory-info-etc/
Darius When you boot the phone does it display i9100 or i9100p?
Christaggis said:
Darius When you boot the phone does it display i9100 or i9100p?
Click to expand...
Click to collapse
Hi, Good question, I hadn't checked that. I just did and it boots saying I9100P
Christaggis said:
Darius When you boot the phone does it display i9100 or i9100p?
Click to expand...
Click to collapse
Well, I went ahead and flashed the ICS you posted and it's working great. Thanks very much for that.
This firmware was just posted on the Sammobile website. Does anyone know anything about it? Is it a 4.0.4 update to the LRG firmware or 4.1?
http://www.sammobile.com/firmware/?page=8&view=5602
I think is an 4.0.4 update.
Downloading, will test it right away. Thanks
ThaiDai said:
Downloading, will test it right away. Thanks
Click to expand...
Click to collapse
Waiting for your review
I hope they release something for India also
Sent from my GT-N7000 using xda premium
Yup waiting for India
Sent from my GT-N7000 using xda premium
24.5MB via OTA
Via Kies how big is it?
Sent from my GT-N7000 using Tapatalk 2
Just got the update via OTA in Germany (unbranded, german note)
But I can't install it because my battery is dead
Can anyone test if they removed the unified search, like they did on the sgs3 and gn?
Sent from my GT-N7000 using xda app-developers app
garytube said:
Just got the update via OTA in Germany (unbranded, german note)
But I can't install it because my battery is dead
Can anyone test if they removed the unified search, like they did on the sgs3 and gn?
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
How can I test this? Just installed the update and actually all that I can see which has changed is some german commercial applications (shops/hotels/food delivery) - uninstalling them all now
joost81 said:
How can I test this? Just installed the update and actually all that I can see which has changed is some german commercial applications (shops/hotels/food delivery) - uninstalling them all now
Click to expand...
Click to collapse
Just use the search box to search for a contact or app (by name).
Randomwalker said:
Just use the search box to search for a contact or app (by name).
Click to expand...
Click to collapse
Added the "Quick Search Bar" to my homescreen. When I press it nothing happens (well, Google text turns green on-finger-down). No keyboard shows up. The voice input directs me to google.com (when saying facebook)
We are talking about the google search widget, right?
You can also long-press the settings key.
Tested myself :banghead:
Nothing changed there
Sent from my GT-N7000 using xda app-developers app
XXLRK is still 4.0.4
Downloaded XXLRK today on my german gt-n7000 in India. Still 404
The changelog for XXLRK
The large 24MB OTA update does not change the version of Android, but the Galaxy brings touch to firmware version XXLRK and the performance of the Galaxy increases note. The search will remain intact! But there is a slightly modified keyboard with large distances and significantly improved writing comfort
Will this OTA kill root access? or should I rather use Mobile Odin?
Vrayhem said:
This firmware was just posted on the Sammobile website. Does anyone know anything about it? Is it a 4.0.4 update to the LRG firmware or 4.1?
http://www.sammobile.com/firmware/?page=8&view=5602
Click to expand...
Click to collapse
I did the OTA update altho i did see it in the samfirmware website as well .. i wonder, could this update also fix the brickbug samsung said would fix ? Altho i suspect they would make a big fuss about the update if this was the one which fixed the brickbug, eh ?
I have it. Its 4.0.4
However i want to root with cwm is there a cf kernel for xxlrk?
Anyone noticed in XXLRK, power_profile.xml is mentioning battery capacity as 1650 instead of actual value 2500? decompiled framework-res.apk and under res>xml you can find this file. I don't know if battery usage calculation can give bad result because of this? or is it ok? Anyone with advanced knowledge pls.
Asian 4.04 Update
Most of Asia received the update to 4.04 in the last few days. I am in Thailand but there was no OTA update but the update was on Kies. Since updating I am still wondering what it was supposed to do as I cannot see any obvious changes except that I have lost root. I thought it might be an update to keep us safe from the brickbug but who knows? Anyone able to shed any light on what the update is for?
Waxwrong said:
Most of Asia received the update to 4.04 in the last few days. I am in Thailand but there was no OTA update but the update was on Kies. Since updating I am still wondering what it was supposed to do as I cannot see any obvious changes except that I have lost root. I thought it might be an update to keep us safe from the brickbug but who knows? Anyone able to shed any light on what the update is for?
Click to expand...
Click to collapse
I use the Thai stock ICS 4.0.4 but I don't think there are differences, but this is only a regional 4.0.4 update.
And I didn't see any post here describing something new in these end-of-july-stock-ROMs.
I kept root the long way (coming from GB rooted, and installing the new version with Mobile Odin Pro, adding Notecore 13 later).
When you switch to a safe kernel you do not have to hope for an official safe update anymore.
Hi, I was just wondering if anyone in the UK has received the Lollipop OTA or the update via Kies yet?
I am using a EE Note 4 with the BTU 4.4.4 stock rom (BTU CSC aswell). There hasn't been much news that I've seen since around early january about the Note 4 Lollipop update. If anyone has any input on this, it would be great to hear from you. As you can probably tell, I'm new to XDA. But I feel that the best people to speak to about this stuff are on here
P.S. I'm a techie, so any questions or things to talk about regarding this post I would be more than happy to discuss
http://www.sammobile.com/firmwares/database/SM-N910F/
Check Sammobile for firmware... As of now a Vodafone UK lollipop update exists. You can flash it via Odin and will work fine with an EE handset.
Will it work on my unlocked o2 phone too
Flashing ROM on o2
yogihoy said:
Will it work on my unlocked o2 phone too
Click to expand...
Click to collapse
If its a 910F it should work.
Just to cover your ass, install TWRP, and make a full Nandroid backup.
First flash TWRP via ODIN and backup.
Then install the firmware.
All the tutorials can be found on this site:
http://galaxynote4root.com/
As more and more branded and unbranded Note 4 receive lollipop around the world I find it very difficult to understand why the Note 4 which I bought from the official Samsung Website last November has not received the update.
Has anyone in the UK received the official lollipop update OTA for the unbranded Note 4?
I have just spoken to the UK Samsung support and they said I should get it on 27th April and to phone them if I don't get it.
They said it has been delayed because of bugs but couldn't explain why it has been delayed longer for me compared to most others unless I am getting 5.1 instead of 5.02.
Gaugerer said:
As more and more branded and unbranded Note 4 receive lollipop around the world I find it very difficult to understand why the Note 4 which I bought from the official Samsung Website last November has not received the update.
Has anyone in the UK received the official lollipop update OTA for the unbranded Note 4?
I have just spoken to the UK Samsung support and they said I should get it on 27th April and to phone them if I don't get it.
They said it has been delayed because of bugs but couldn't explain why it has been delayed longer for me compared to most others unless I am getting 5.1 instead of 5.02.
Click to expand...
Click to collapse
Interesting to see if the come through with that update on that date.
Uk unlocked note 4 user here. They bug reason does not surprise me at all, my other half has a S5 has the lollipop update back in Jan she has regretted it ever since, all sorts of issues with the radio particularly when disconnecting from wifi back to 3/4g she is left without a data connection.
From what I gather the 2 phones use the same if not similar radios.
Hey guys,
I have a UK BTU samsung note 4 unlocked, I.just got the update for lollipop.
Just downloading now.
Hope that helps
It's only 5.0 thought it would of been at least 5.01 not sure I want to install lol
I have too....... [emoji1] [emoji1] [emoji1] [emoji1] [emoji1]
oggythedoggy said:
I have too....... [emoji1] [emoji1] [emoji1] [emoji1] [emoji1]
Click to expand...
Click to collapse
Have you installed yet, can't understand why we only get 5.0
Not yet still download.
oggythedoggy said:
Not yet still download.
Click to expand...
Click to collapse
Let me know how u get on
OK i will... [emoji106]
Problem when is donwload, after start to install but is give me error, I try two times bet the same thing happen. I will try with kies.... [emoji20]
oggythedoggy said:
Problem when is donwload, after start to install but is give me error, I try two times bet the same thing happen. I will try with kies.... [emoji20]
Click to expand...
Click to collapse
Oh I see. Mine has downloaded but not sure I want to install 5.0 that had all the problems.
---------- Post added at 09:01 PM ---------- Previous post was at 08:57 PM ----------
Interesting as samsung live update or sammobile show that this firmware is available yet, they both still say 4.4.4 is the latest firmware.
Confused
Phone has now been updated and is running 5.0.1 build number BOC5. No errors while installing
Did you update via Kies?
I have the same problem with OTA.
Sent from my SM-N910F using XDA Free mobile app
skutyy said:
Did you update via Kies?
I have the same problem with OTA.
Sent from my SM-N910F using XDA Free mobile app
Click to expand...
Click to collapse
No mine was an OTA update, and all worked perfectly fine for me. after oggythedoggy said he had an error i thought i should just try and it installed fine.
---------- Post added at 10:13 AM ---------- Previous post was at 10:12 AM ----------
oggythedoggy said:
Problem when is donwload, after start to install but is give me error, I try two times bet the same thing happen. I will try with kies.... [emoji20]
Click to expand...
Click to collapse
Did you manage to get yours sorted via Kies
No not yet...I'm at work and will try on afternoon
Sent from my SM-N910F using XDA Free mobile app
Response from Samsung to my error raport:
Thank you for your email. Your customer reference number is ......
Due to the nature of this matter a remote management session may be the best solution for you. This would involve a technical expert accessing the screen of your device to perform advanced troubleshooting steps.
For a technician to access your phone, you will need a stable internet connection (Wi-Fi is recommended). You will also need to download 'Smart Tutor' from the Google Play Store or Samsung Apps, and allow 'Unknown Sources'. To do this, please follow the steps below:
Settings/About Phone/Security/Unknown Sources (turn to Allowed)
For PC access, a stable internet connection is required. I recommend that you check for any Windows/Mac OS updates before the session starts.
I would like to reassure you that this is a secure service, and none of your personal details, files or settings can be accessed without permission.
The remote management team works by appointment so depending on availability it could take up to 72 hours to secure a session. The session length can vary; I recommend that you allow for 2 hours. Please reply with your preferred time and date, and I will forward your details to our Remote Management Team.
Alternatively, you can ring our Help Desk and one of our advisors will be happy to assist you further. Our opening hours are Monday to Saturday, 09:00-18:00.
I look forward to your response.
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