[Q] Google Nexus 4 Loses Network Connectivity - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
I recently got a Google Nexus 4 and it seems to be losing the network connectivity frequently.
It keeps saying No Service / Emergency Calls Only.
I haven't made any changes to the phone yet and its still running on Stock Android (Android 4.2.2)
I read few other threads on this forum and came to know that there are others who are facing this issue
and one of the solutions is to reboot the phone. However, doing this frequently doesn't seem to be feasible.
I'm in roaming. Could that in any ways be affecting the network signals.
Please let me know if there are any other solutions as I would like to avoid using a custom ROM/ CM as of now.
Thanks in advance

It's a known nexus 4 issue. It has been reported. Let's hope google modifies that for newer releases if it's a software issue and non hardware...
Cheers!

luiseteyo said:
It's a known nexus 4 issue. It has been reported. Let's hope google modifies that for newer releases if it's a software issue and non hardware...
Cheers!
Click to expand...
Click to collapse
So till it gets fixed, rebooting the phone is the only solution ? Would frequent reboots (say every few hours) do any kind of damage to the device ?

luiseteyo said:
It's a known nexus 4 issue. It has been reported. Let's hope google modifies that for newer releases if it's a software issue and non hardware...
Cheers!
Click to expand...
Click to collapse
Not totally true....
I replaced my antenna section and this solved my problem.
So it can be hardware related for some.....
Others solved it with a new sim card or flashing the latest baseband. But its a known and annoying problem.
I tried everything and the last option was replacing the antenna section. I work in a mobile repair centre so it was no problem for me.
a pigeon delivered this message.... ** your welcome **

gohan040 said:
Not totally true....
I replaced my antenna section and this solved my problem.
So it can be hardware related for some.....
Others solved it with a new sim card or flashing the latest baseband. But its a known and annoying problem.
I tried everything and the last option was replacing the antenna section. I work in a mobile repair centre so it was no problem for me.
a pigeon delivered this message.... ** your welcome **
Click to expand...
Click to collapse
I reckon it could be due to the sim card, cause the card is kinda old (4+ yrs). Don't think its an issue with the antenna since it works fine in the home network. Only while in roaming it keeps flipping a lot.
Will try and get a replacement SIM for this. Can you point me to some tutorials/guides for flashing to the latest baseband.

Some can solve their problem by enabling and disabling airplane mode instead of a full reboot..worth trying.
sent from my N7 :smokin:

Gigabitex2 said:
Some can solve their problem by enabling and disabling airplane mode instead of a full reboot..worth trying.
sent from my N7 :smokin:
Click to expand...
Click to collapse
Have tried that. Isn't as effective as the reboot is. Hope Google fixes this soon

Hey guys
Just curious, could a factory reset help alleviate this issue ?

I have that problem, when I dont haVE roaming enabled. Enable all roaming and it should be good

Recently faced this issue.
And how can this be a hardware problem when not all are facing it? If minority is facing this issue than I doubt it's a hardware fault.

I noticed when I am undervolted past -150 I tend to lose service frequently.
Sent from my Nexus 4 using xda premium

I have that problem, its very random. Lately though everything works fine, voice, ect. My data though is another story. I have the custom APN in, and my data goes from 8-9mb down to less then 1mb, then no connection back to 1-2mb, back to 8-9mb. Bizarre to me. I work in IT, so im on wifi all day every day, its not a huge deal just really annoying. Most of the time though, just using airplane mode fixes any connection problems i have.

I have tried the Airplane Mode. Doesn't help at all.
And even I have noticed that if the signal strength goes beyond -150dBm it does lose the signal. Happens more while in roaming.
No solutions other than reboots so far.

Flash the 27 modem it fixes a lot of this
Sent from my Nexus 7 using xda premium

I have read on this forum that there are issues with Android 4.2.2 and an older version of the baseband radio (like .33 or .27)

Nexus 4 Network/Sim Issue
riptide05 said:
I have read on this forum that there are issues with Android 4.2.2 and an older version of the baseband radio (like .33 or .27)
Click to expand...
Click to collapse
I've had this issue since Sunday morning. No signal whatsoever. It detects a sim card even when there is none. My current micro sim is working and tested in other phones. Pls someone fix this... Duh Google/LG it's your responsibilty. Taking my Nexus 4 for repair tomorrow.
I just bought it a week back!! Very upset...

riptide05 said:
Hey guys,
I recently got a Google Nexus 4 and it seems to be losing the network connectivity frequently.
It keeps saying No Service / Emergency Calls Only.
I haven't made any changes to the phone yet and its still running on Stock Android (Android 4.2.2)
I read few other threads on this forum and came to know that there are others who are facing this issue
and one of the solutions is to reboot the phone. However, doing this frequently doesn't seem to be feasible.
I'm in roaming. Could that in any ways be affecting the network signals.
Please let me know if there are any other solutions as I would like to avoid using a custom ROM/ CM as of now.
Thanks in advance
Click to expand...
Click to collapse
Try Matr1x kernel. I also had same problem. But now it is solved with Matr1x kernel V10.

It still didn't help... I just got a refund for my phone...
Sent from my Nexus 4 using XDA Premium 4 mobile app

Related

[Q] NexusHD2 ICS v2.7 - Data connection problem

Never posted in these forums before, since I've never suffered any problems with my HD2 until now. So I will post it my way.
Background info:
I have been using tytung's Android ROMS since he was developing Froyo, starting with MAGLDR. Since then I've been constantly upgrading to his next releases. When cLK eventually got stable (around the latest stable GB releases I think), I switched over to that bootloader. Not having any problems. When ICS finally got it's HWA fully working I switched over to this. I had never encountered any problems with my phone ever, which I am greatly thankful for... That was until now.
My problem:
Approx a week after installing tytung's NexusHD2 ICS v2.7, I started having problems with the phone's data connection in general. When I turn on the phone, it MAY get signal to my data carrier. Sometimes I do, other times I don't. I can try to put the phone in "Plane mode", and back to normal. But that has the same effect as when i turn off/on the phone. Other times when the signal bar shows that I either have full or 50% signal (two dots), I am not able to call, send sms nor browse the internet at all. WTF!? I have tried disabling the WiFi but this has no effect. When I search for data providers(carriers?), I may find all of them after two minutes of searching, I'll find none OR it will search for ever and never come to any conclusion.
Searching:
I have searched through nearly the whole developement thread, and also searched through this Q&A thread, but I can't find anyone who suffers the exact same problems as me. There are some threads and problems similar to mine, but none of their "fixes" has killed the problem for me.
What I have tried:
- Tried the WiFixerFree-solution
- Tried different (older) kernels
- Tried flashing older tytung releases (2.3, 2.4, 2.5, 2.6)
- Did a fresh install
- Extending the system partition (in case of bad blocks)
no success
I don't think this has anything to do with tytung's newest release. It's just weird that this recently started happening, especially after working so good for so long. Does anyone have any clue on what I can do now?
Disassemble your phone and make sure the antenna tabs are touching the contacts,I did this and sure enough one was not touching. After reassembling, full signal was restored.
Sent from my HTC HD2 using xda premium
Omg found the stupidest solution to this irritating one week-long problem.
I tried to extend the system partition even further. Weird that this solution rarely have come up as an option in the forums.
Hope this is helpful to anyone else who may suffer the data drop-problem.
EDIT: Nope... Just a temporarily solution. I can't understand why this should have something to do with the hardware, when I haven't done anything that could harm the phone in any way. But I'll do it asap, and report back. Thank you for the tip.
The 3g connection not working and I can't even use the gprs and I can't enter APNs to let the phone access the internet please please please help me
Now I can use the internet only through the Wi-Fi connection!!!!
Which apps2sd scripts are you using?.I used to have this problem with Link2sd...but yesterday,I did a clean installation and flashed INT2EXT script,and I must say,no network issues anymore...
Sent from my NexusHD2 using xda app-developers app
Hagdi2 said:
Which apps2sd scripts are you using?.I used to have this problem with Link2sd...but yesterday,I did a clean installation and flashed INT2EXT script,and I must say,no network issues anymore...
Sent from my NexusHD2 using xda app-developers app
Click to expand...
Click to collapse
Aaaahh! Thank you! I am currently using Link2sd, will try to flash the INT2EXT script, and report back!
Zmip said:
Aaaahh! Thank you! I am currently using Link2sd, will try to flash the INT2EXT script, and report back!
Click to expand...
Click to collapse
Any good news? I have this problem also, after flashing 2.7. I have restored my HD2 back to my previous backup, but still suffering this problem.
The 3G/H signal jumps between 0 ~ 4 bars, but most of the cases it has 0 bar, then switches to edge. If the internet get disconnected, it cannot reconnect automatically. have to turn off data and back on to connect to the internet.
I flash the latest radio, no help. reflash the sd card, no help. reformat the phone, no help.
The last thing i want to try is to part my phone and reconnect the data antenna
link:
http://forum.xda-developers.com/showthread.php?t=1190180
if nothing helps/i break my HD2, then it is time to buy a new phone.
Reporting back. Just installed int2ext+, and can report back that after only 3 minutes of use that my data dropped... again. I were not able to call, and neither send sms or anything.
I will get the needed tools to disassemble my phone and TRY to fix the connections. When this is done I will report back again.
Thanks for all tips I have gotten so far! I love this community!
Fffffffffffffffff
NAH! Just disassembled my phone and straightened up the pin that was the problem for this guy
After 2 minutes of uptime, the signal dropped to two bars, then after ten more seconds it dropped to zero... Now it is back to "normal", doing random bumps from 0, to two to four bars. Soooo... f*uck
The pins were my problem, I only have data dropout when going into the market or sending/receiving MMS's now.
i have similar problem too.after using wifi tethering. 3g IS not working anymore till reboot. sometimes 3g automatically change to 2g and vice versa
Any solution?

[Q] Nexus 4 Notification Delay

This topic has been discussed a lot of times on internet but I am really concerned about fixing my phone as no matter what, if i am on 2G, 3G or WIFI I stop having notification after 15-20 minutes. In fact I tried PINGING my device and PING stops really after 15 minutes. Anyways, currently I am desperately waiting for 4.3 and there is just no NEWS of the RELEASE DATE whatsoever. But also I am not much into CUSTOM ROM or KERNELS but was wondering if I can only update the KERNEL version (i.e., FRANCO if any one suggest) and solve this issue. I want to be remain on STOCK ANDROID but is it possible to only upgrade the kernel ?
Also I would need tutorial for the quickest root and the safest kernel to follow and keep upgrading it all the time. Thank you.
ibrahim52 said:
This topic has been discussed a lot of times on internet but I am really concerned about fixing my phone as no matter what, if i am on 2G, 3G or WIFI I stop having notification after 15-20 minutes. In fact I tried PINGING my device and PING stops really after 15 minutes. Anyways, currently I am desperately waiting for 4.3 and there is just no NEWS of the RELEASE DATE whatsoever. But also I am not much into CUSTOM ROM or KERNELS but was wondering if I can only update the KERNEL version (i.e., FRANCO if any one suggest) and solve this issue. I want to be remain on STOCK ANDROID but is it possible to only upgrade the kernel ?
Also I would need tutorial for the quickest root and the safest kernel to follow and keep upgrading it all the time. Thank you.
Click to expand...
Click to collapse
The choices and threads are out there for you if this is truly bothering you. You can stay stock and flash a couple of files to test out if your issue is fixed. Rooting is not the end of the world and you can always go back. As for tools there are multiple stickied root methods just choose one. Also no guarantee 4.3 fixes the issue. I flashed a couple files from Development in the Wifi/Fix thread and my problems went away. May for you it may be the prima drivers but you wont know until you do it
playya said:
The choices and threads are out there for you if this is truly bothering you. You can stay stock and flash a couple of files to test out if your issue is fixed. Rooting is not the end of the world and you can always go back. As for tools there are multiple stickied root methods just choose one. Also no guarantee 4.3 fixes the issue. I flashed a couple files from Development in the Wifi/Fix thread and my problems went away. May for you it may be the prima drivers but you wont know until you do it
Click to expand...
Click to collapse
I will be still waiting till 4.3 is released but just one thing I wanted to confirm when you said your problem was FIXED. Was it on both 3G / WiFi because this issue occurs on both interface.
Are there any other particular apps that still gets notification after everyone don't?
Sent from my Nexus 4 using xda app-developers app
QuackDuck said:
Are there any other particular apps that still gets notification after everyone don't?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
any APP has the same issue. I use the following and in everything it is the same frustrating issue.
whatsapp
Talk.to
Email (Even if the settings are on 1 hour INBOX CHECK, it never works until i manually do the sync)
These are the only apps I always expect to notify me INSTANTLY. Also it was the same in Google talk and any other IM apps.
ibrahim52 said:
I will be still waiting till 4.3 is released but just one thing I wanted to confirm when you said your problem was FIXED. Was it on both 3G / WiFi because this issue occurs on both interface.
Click to expand...
Click to collapse
for me I had mostly issues on wifi and now I can ping my phone after 30 minutes and it still going. I never honestly noticed it on 3g but either way you have options try them first
playya said:
for me I had mostly issues on wifi and now I can ping my phone after 30 minutes and it still going. I never honestly noticed it on 3g but either way you have options try them first
Click to expand...
Click to collapse
Thanks but it also happens in 2G because 3G I can't use due to my work environment where I can't keep charging my phone and in 3G this phone battery drains quickly. Well, two more weeks ill wait for 4.3 and if Google is still fooling then I will go ahead with ROOT and some KERNEL experiments. Thanks a load.

[Q] Wifi Issue with LG-D802. Advice is very appreciated

[Q] Wifi Issue with LG-D802
Hi all
Few days ago i receive my G2 and quickly updated to android Kitkat (Never experiencing Jellybean on this phone before),
I started to have some issues with the wifi. The wifi appears to be connected but sometimes there is no data transfer and wifi automatically disconnect even in the strongest signal area (the router is just below my desk of my phone) and the wifi settings was still turned on.
This occurs with every router from normal to the strongest connection.
Besides the connection drops also occurs on this phone which there is no internet connection even when the wifi is connected
So is this the wireless hardware issue or anyone experienced this before? Would like some suggestion please, Thanks!
So... just to make sure, you are running the default/stock ROM with OTA update to Android KitKat right? I am currently running CM11 nightly, and sometimes it has issues with connectivity (wifi/LTE). Let me know.
ainstushar said:
So... just to make sure, you are running the default/stock ROM with OTA update to Android KitKat right? I am currently running CM11 nightly, and sometimes it has issues with connectivity (wifi/LTE). Let me know.
Click to expand...
Click to collapse
Yes it is running stock LG rom at 4.4.2
Here is what i would try:
1. Try resetting the phone to see if the errors go away. Maybe something went wrong while upgrading
2. If the problem still persists, and you are expert at ROMing - try installing a different ROM to see if this is related to LG's ROM.
3. Get a replacement if under warranty.
Just to let you know, KitKat does have some wifi issues. Some people are reporting issues with 4.4.2 and not with 4.2.2.
Hope that helps.
ainstushar said:
Here is what i would try:
1. Try resetting the phone to see if the errors go away. Maybe something went wrong while upgrading
2. If the problem still persists, and you are expert at ROMing - try installing a different ROM to see if this is related to LG's ROM.
3. Get a replacement if under warranty.
Just to let you know, KitKat does have some wifi issues. Some people are reporting issues with 4.4.2 and not with 4.2.2.
Hope that helps.
Click to expand...
Click to collapse
I have reset the phone after i face the problem after the first day of use. However it does still appear but not in a very frequent like minute or hour basis. The connection drop and wifi disconnects occurs randomly during normal browsing/playstore/ social apps activities. I guess it was very hard to get for replacement under warranty if the problem was not really significant (occurs 2-4 times per day) although it is still under warranty coverage.
Thanks for your advice, i am currently looking towards in accessing device debug log to try to proof them there is something wrong with the wifi on the phone.
For me the same problem happened and i found out the solution by lowering the band of rounter to 54mbps only
Sent from my LG-D802 using XDA Free mobile app

Mic not working and in NEED of a fix!

Hi, Okay so I am having a problem with the Nexus 4 microphone. It's not working for the following;
Calls
Voice Search
Video capture
Pretty much everything a mic is used for really...
The problem started persisting I believe back in 4.3 or possibly just after the 4.4 update, not entirely clear.
I have found a rather irritating fix for the problem, it's a silly fix but it's a fix nonetheless....as strange as it is if I plug in the usb data cable the mic works. Strange yes? If I plug in the usb cable and then unplug it the mic works for a little bit and then goes dead again. Even stranger yes?
Since the problem has occurred I have I have been running customs ROMS and Kernels, predominantly for the 4.4.4 update and nothing really less. The problem is still persistent, hasn't gotten worse in anyway...just persistent. Keep in mind I hadn't put anything custom on my phone until after the problem occurred.
So obviously this states that I have done factory resets, formats, flashes etc...
Currently running the latest Dirty Unicorn ROM with the PAGAAPS.
I have read a lot on the google product forums and some other threads around the place with others having practically the same issues. There is a lot of varying conclusions between it being a hardware or software issue with no real resolution though. Some have dissembled their phone and changed the mic and what ever other hardware they found necessary to change or try and fix....to also find that it hasn't fixed their problem.
Here is a link to one thread with everyone having the same issue, everything on there I have tried apart from doing open surgery on my phone.
Nexus 4 microphone not working Google product forum
So if this is a software issue for some phones, the problem could be solved in the upcoming update to Lollipop 5.0 which could be potentially awesome for me.
....if no resolutions happens from that, well then I'm stuck with what is causing the issue.
In conclusion notes; and in case the 5.0 update doesn't fix the issue, and in knowing that my small fix can be resolved with the data cable plugged in. Is there another fix I could try, with an app, rooted app, or with an Xposed module that anyone knows of that I could at least try? Any help in this direction would be much appreciated.
Best Regards,
Loopy
Loopy Frog said:
Hi, Okay so I am having a problem with the Nexus 4 microphone. It's not working for the following;
Calls
Voice Search
Video capture
Pretty much everything a mic is used for really...
The problem started persisting I believe back in 4.3 or possibly just after the 4.4 update, not entirely clear.
I have found a rather irritating fix for the problem, it's a silly fix but it's a fix nonetheless....as strange as it is if I plug in the usb data cable the mic works. Strange yes? If I plug in the usb cable and then unplug it the mic works for a little bit and then goes dead again. Even stranger yes?
Since the problem has occurred I have I have been running customs ROMS and Kernels, predominantly for the 4.4.4 update and nothing really less. The problem is still persistent, hasn't gotten worse in anyway...just persistent. Keep in mind I hadn't put anything custom on my phone until after the problem occurred.
So obviously this states that I have done factory resets, formats, flashes etc...
Currently running the latest Dirty Unicorn ROM with the PAGAAPS.
I have read a lot on the google product forums and some other threads around the place with others having practically the same issues. There is a lot of varying conclusions between it being a hardware or software issue with no real resolution though. Some have dissembled their phone and changed the mic and what ever other hardware they found necessary to change or try and fix....to also find that it hasn't fixed their problem.
Here is a link to one thread with everyone having the same issue, everything on there I have tried apart from doing open surgery on my phone.
Nexus 4 microphone not working Google product forum
So if this is a software issue for some phones, the problem could be solved in the upcoming update to Lollipop 5.0 which could be potentially awesome for me.
....if no resolutions happens from that, well then I'm stuck with what is causing the issue.
In conclusion notes; and in case the 5.0 update doesn't fix the issue, and in knowing that my small fix can be resolved with the data cable plugged in. Is there another fix I could try, with an app, rooted app, or with an Xposed module that anyone knows of that I could at least try? Any help in this direction would be much appreciated.
Best Regards,
Loopy
Click to expand...
Click to collapse
My N4 had a broken mic out of the box brand new lol. It was the latest batch, made in October 2013
I fixed it by getting a new mic because i diagnosed it wasn't a software issue
I ended up flashing "LRX08 B15.5S" from [L][5.0] Android L-pv N4 [B15.1 updated 10-27-2014] and I also put the "91u-a9: AOSP/L" Kernel from [KERNEL] [4.4.4/CM/(L)] [Bleeding Edge] Unleashed Kernel Series [91u-a9] [10/28/2014] Thinking there might be a chance it would fix my problem bringing it to 5.0 instead of 4.4.4.
I thought it worked all day yesterday without the data cable needing to be plugged in, I ran tests all day and it worked fine. Today is a different story though. I guess the data cable creates some form of initial connection the phone needs for my mic to work, and leaving it long enough it looses that connectivity. I'm not sure.
I don't have any intentions sending the phone in to get fixed, or repaired, as I'll be upgrading my nexus soon enough. I guess at this stage my fix is too cut the very end off of an old cable and have it in my pocket for incoming and outgoing calls. Anyone else have another solution?
Best Regards.
Loopy
Flash stock firmware... Don't flash custom firmwares without running a thorough check
Sent from my Nexus 4 using XDA Free mobile app
arkangel72 said:
Flash stock firmware... Don't flash custom firmwares without running a thorough check
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
I believe that's what I did in the very very beginning of the problem, however on the possibly note that I didn't I'll do that just before Nov 3rd, if the official L is update is available then. Thanks ark
Yup...
Sent from my Nexus 4 using XDA Free mobile app
arkangel72 said:
Flash stock firmware... Don't flash custom firmwares without running a thorough check
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
flashed stock. Problem still persists.

Network Issue

Hey there guys! I've been facing a problem with the connectivity of one of my sim cards. At times, the range shown in one of the sim cards goes to zero no matter where you are and the only way to fix it is by rebooting or deactivating and later reactivating the sim. Is anyone else facing the same prob ? Did anyone have a solution for this?
I'm using 4gb variant with unrooted stock ROM and locked bootloader. Build .339
The issue is shown more often in sim with enhanced 4GLTE mode enabled. In my case it's idea but I've faced it even when I swapped the sim with airtel too.
I have seen this issue much in.339 patch
GliderZ said:
Hey there guys! I've been facing a problem with the connectivity of one of my sim cards. At times, the range shown in one of the sim cards goes to zero no matter where you are and the only way to fix it is by rebooting or deactivating and later reactivating the sim. Is anyone else facing the same prob ? Did anyone have a solution for this?
I'm using 4gb variant with unrooted stock ROM and locked bootloader. Build .339
The issue is shown more often in sim with enhanced 4GLTE mode enabled. In my case it's idea but I've faced it even when I swapped the sim with airtel too.
Click to expand...
Click to collapse
Bro same issues faced by you, me and thousands of other user . But still now Asus don't even accept this issue. So don't buy any other Asus phone in your life
Rommaster94 said:
Bro same issues faced by you, me and thousands of other user . But still now Asus don't even accept this issue. So don't buy any other Asus phone in your life
Click to expand...
Click to collapse
But still, considering everything else, I really love this phone. I'm quite satisfied by the specs it offers
gaurav.m3 said:
I have seen this issue much in.339 patch
Click to expand...
Click to collapse
Well it existed for me even b4 .339. Been there for a long time, not that far from the initial builds. Really unfortunate that a fix has not yet been found (at least that I know of)
I have net issue in 339
Welcome to the club. Those are some topic about on zentalk (the last in list is mine):
https://www.asus.com/zentalk/thread-256567-1-2.html
https://www.asus.com/zentalk/thread-242365-1-2.html
https://www.asus.com/zentalk/thread-255087-1-3.html
https://www.asus.com/zentalk/thread-251930-1-5.html
https://www.asus.com/zentalk/thread-236917-1-6.html
Try to open your, so they can ignore it like the others. The problem is worsend with .339. Now i also have problem in calling. Asus mod request to me the serial number, but after that the nothingness, as usual!

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