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Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
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castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
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Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
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castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
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Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
do you have your phone info set to lte only?
How do you check that? *#*#4636#*#* ? If so that's on wcda prefer
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Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
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Click to expand...
Click to collapse
Did your happen when you first got it or after you had it for awhile? And what's the RMA process
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The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
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Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Exodian said:
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
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Click to expand...
Click to collapse
Thank for your help that what I'll have to do only problem is I traded an s3 for this phone on CL so if it hardware I think I'm SOL but thanks for your help
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kthejoker20 said:
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Click to expand...
Click to collapse
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
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castro08 said:
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
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Click to expand...
Click to collapse
Try getting a new Sim from t mobile and reflashing the radio
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Exodian said:
Try getting a new Sim from t mobile and reflashing the radio
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Click to expand...
Click to collapse
Thanks will do but why would my sim card work on other phones and other sims not work on mine
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castro08 said:
Thanks will do but why would my sim card work on other phones and other sims not work on mine
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Click to expand...
Click to collapse
Most likely wouldn't but it would be one more "possible" problem eliminated.
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Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
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Click to expand...
Click to collapse
I'm currently going through the RMA process over virtually the exact same issue. However, I've been running franco's nightlies lately and up until he restored the HSIC/wifi stuff to stock in r154 I was actually experiencing less data drops and rapid tower swapping (constantly going from 3g to H and back rendering consistent data inoperable). *shrug* I feel as if it's something in the hardware on the cusp of failing because sometimes it does it more and sometimes it does it less. It's rather weird. I'm also on T-mobile towers through an MVNO (Straight Talk).
I just cancelled and switched to ATT go phone.
I have RMA'd 2 devices, tried multpie new simcards, relflashed, tried new radios, and nothing worked.
It no longer switches from 3g to H on ATT network.
It stays in H constantly.
Also, no more signal drops or loss of signal.
I have 100% signal all the time now.
The data is a little more expensive, but worth it for the coverage so far.
It's not your phone, it's the tmobile network.
info about my phone:
baseband: .33 right now
ROM: this one at the moment.
also tried this one, this one, and this one
also, its the new white nexus
what I've done so far:
I've tried this on the .33 baseband.
I then found these two zips (1 and 2) to help automate the process a bit, and use those to try baseband .24 and .27 with no change.
then I tried the instructions on this site
and finally, I am now on this rom I mentioned above, which is supposed to have everything done already...
I Know for a fact my area has LTE, as my roommate gets 4G on his S3 every day.
does anyone see anything I might be doing wrong?
Is your roommate using LTE with T-Mobile?
Nexus 4 only supports LTE band 4.
Angeloftheafterlife said:
info about my phone:
baseband: .33 right now
ROM: this one at the moment.
also tried this one, this one, and this one
also, its the new white nexus
what I've done so far:
I've tried this on the .33 baseband.
I then found these two zips (1 and 2) to help automate the process a bit, and use those to try baseband .24 and .27 with no change.
then I tried the instructions on this site
and finally, I am now on this rom I mentioned above, which is supposed to have everything done already...
I Know for a fact my area has LTE, as my roommate gets 4G on his S3 every day.
does anyone see anything I might be doing wrong?
Click to expand...
Click to collapse
are you sure that your roommate has an lte enabled sgs3? the tmo lte enabled sgs3 only went on sale on june 5th.
removed
did you update the APN to fast.t-mobile.com? I can't tell in specific so ill just give you a quick run down.
On multiple devices i've done:
1) flash broadband
2) clear caches/factor reset
3) flash AOKP (or CM 10.1)/GAPPS and clear caches
4) flash franco kernel (not necessary but i prefer it) and clear caches.
5) update APNs
6) change to LTE/GSM in phone info settings.
t989BeLikeItDo said:
Is your roommate using LTE with T-Mobile?
Nexus 4 only supports LTE band 4.
Click to expand...
Click to collapse
Yes he is
simms22 said:
are you sure that your roommate has an lte enabled sgs3? the tmo lte enabled sgs3 only went on sale on june 5th.
Click to expand...
Click to collapse
I might be wrong on the phone model, but I know he is on tmobile LTE
thfreedumb said:
did you update the APN to fast.t-mobile.com? I can't tell in specific so ill just give you a quick run down.
On multiple devices i've done:
1) flash broadband
2) clear caches/factor reset
3) flash AOKP (or CM 10.1)/GAPPS and clear caches
4) flash franco kernel (not necessary but i prefer it) and clear caches.
5) update APNs
6) change to LTE/GSM in phone info settings.
Click to expand...
Click to collapse
I have done all of this. I have the T-Mobile lte APN with IPv4/IPv6. I have also tried just IPv4 or IPv6.
O have also tried creating a new APN with the correct settings
Edit: the settings in the *#*#INFO#*#* menu is LTE/GSM auto (PRL)
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Angeloftheafterlife said:
Yes he is
I might be wrong on the phone model, but I know he is on tmobile
I have done all of this. I have the T-Mobile lte APN with IPv4/IPv6. I have also tried just IPv4 or IPv6.
O have also tried creating a new APN with the correct settings
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Click to expand...
Click to collapse
where are you located?
South Houston
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Angeloftheafterlife said:
South Houston
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Click to collapse
well, most of houston has lte http://ltemap.org/tmobile . did you change the phone info to lte/gsm by dialing *#*#4636#*#* in the phone app? select phone info, change the wcdma preferred to lte only. if you see the 4G icon show up, change the lte only to lte/gsm.
simms22 said:
well, most of houston has lte http://ltemap.org/tmobile . did you change the phone info to lte/gsm by dialing *#*#4636#*#* in the phone app? select phone info, change the wcdma preferred to lte only. if you see the 4G icon show up, change the lte only to lte/gsm.
Click to expand...
Click to collapse
Yeah, I tried that. I just lose signal until I change it back to lte/gsm
Edit: ohsh*t look at that. I just started getting 4g. Whadduknow
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Angeloftheafterlife said:
Yeah, I tried that. I just lose signal until I change it back to let/gsm
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Click to expand...
Click to collapse
if you did everything right, then you just dont have lte in the area youre in. id try to check for lte around other parts of houston
Yeah, I seem to be getting 4g, but its weak. It switches back to hspa and 3g as soon as I take it off of late only
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Angeloftheafterlife said:
Yeah, I seem to be getting 4g, but its weak. It switches back to hspa and 3g as soon as I take it off of late only
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Click to collapse
sounds like youre on the very edge of lte coverage at this point
Alright, that's kinda what I figured. Thanks for all your help
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Im running cm 10.1.2 it works great I live were tmobile has lte. so I flash LTE radio and that works great. my apn is tmobel us LTE and my preferred network mode is lte/gsm/wcdma. Sometimes when I drive outside lte coverage zone or in on a weak spot my preferred network mode will change to csm/wcdma. Is this normal? I was driving and I just lost signal the other day Im guessing this is why. I got a screen shot of a app that shows I get lte or hspap with lte/gsm/wcdma. Should I not get both hspap and lte with this setting. Im guessing the phone could not get lte so it changed the profile? Can it do that?. When I was out of the coverage area tried to change it back to let/gsm/wcdma but it defaulted to csm/wcdma.. On reboot it defaults to lte/gsm/wcdma. so i know its working thanks for reading my thread.
I'm pretty sure that is normal. My phone does the same.
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myturbo1 said:
I'm pretty sure that is normal. My phone does the same.
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Click to expand...
Click to collapse
So when your phone changes profile when it gose into a lte zone dose it drops signal or any thing?
I want to say mind dose for a second as the profile changes then if I go back into a LTE zone it will change back. But im not sure as I have only been running this build for a few days and I mostly stay in a LTE zone.
Yes basically disconnects for a sec then changes.
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myturbo1 said:
Yes basically disconnects for a sec then changes.
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Click to collapse
Just wondering why that is? does lte/gsm/wcdma not support hspap? Because my app screen shot told me on that profile i get hspap and lte .
I'm not really sure. But I do not understand why the nexus 4 handles this Network change so slowly. It's annoying at times.
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HI, the three network in the UK is rolling out 4G this weekend, what rom do I need to flash my nexus 4 with to get it working ???!!....I wan't super fast lol !!!!!!!
I think it's only starting in like 3/4 cities if your lucky enough to live in one of the cities. Also nexus 4 only supports one band on 4g if your also lucky enough for three to be using the supported band.
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onisuk said:
HI, the three network in the UK is rolling out 4G this weekend, what rom do I need to flash my nexus 4 with to get it working ???!!....I wan't super fast lol !!!!!!!
Click to expand...
Click to collapse
itll work on the n4 only if its band 4 lte, and no other frequency for lte. and its not about flashing a rom, its about flashing a hybrid radi, having the right apn, and changing the phine info to lte/gsm. there are threads that explain how to do it.
Yes I live in London.....but since updating to the latest 4.3 I can no longer select 4g LTE in the service menu. How would I find out if three is using the correct band !????
onisuk said:
Yes I live in London.....but since updating to the latest 4.3 I can no longer select 4g LTE in the service menu. How would I find out if three is using the correct band !????
Click to expand...
Click to collapse
for 4.3 the option is in the phone menu, . and you need to ask them what band they are using.
Yes but if I select LTE it just goes back to CDMA ....!? Goes anyone know the three 4G APN details !? What band goes it need to be to work !??? Sorry for all the questions lol
What frequency can the Nexis 4 pick up on Hybrid Radio?
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ryanraven said:
What frequency can the Nexis 4 pick up on Hybrid Radio?
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Click to expand...
Click to collapse
band 4 for lte only. the hybrid radio lets you use lte if band 4 is available.
simms22 said:
band 4 for lte only. the hybrid radio lets you use lte if band 4 is available.
Click to expand...
Click to collapse
Do you know the frequency ? 1800mhz ?
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onisuk said:
Yes but if I select LTE it just goes back to CDMA ....!? Goes anyone know the three 4G APN details !? What band goes it need to be to work !??? Sorry for all the questions lol
Click to expand...
Click to collapse
it goes back because you need to use either the .27 hybrid radio or the .33 hybrid radio. google disabled lte for 4.3, and you cant enable lte in the settings unless you are using one of the hybrid radios.
After a quick search its 800mhz band is that ok !??
So it won't pick up Three mobiles 4G
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onisuk said:
After a quick search its 800mhz band is that ok !??
Click to expand...
Click to collapse
again.. band 4 for lte only.
Anyway it doesn't really matter the 4G chip in our phones doesn't work 100% apparently causes huge battery drain etc
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ryanraven said:
Anyway it doesn't really matter the 4G chip in our phones doesn't work 100% apparently causes huge battery drain etc
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Click to expand...
Click to collapse
nice rationalization, but not true. the chip works great, everything works. and since switching over to lte permanently, ive been seeing 6-7 hours screen on time regularly. imagine this, when you download things it takes time for it to finish downloading, especially large files. the slower data speed, the longer it takes. the longer it takes, the more battery is wasted. on lte, i average about 30mbps download speed, so downloads finish in seconds. so less battery is wasted. i download 2gb games from the play store in about 13-18 minutes. the newer lte chips are much better on battety than the old days, better than hspa+, hspa, 3g, and 2g.
How can that be possible ? The LTE chip in the nexus 4 has no antenna or amplifier :/ hmm I'm baffled
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ryanraven said:
How can that be possible ? The LTE chip in the nexus 4 has no antenna or amplifier :/ hmm I'm baffled
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Click to expand...
Click to collapse
doesnt need it? whatever it is, you dont hear complaints from lte users here in the states(mostly tmobile) about data signal or data speed for sure. and about battery.
Looks like I'm gonna have to get a nexus 5 then !!! Dam !!!
ryanraven said:
Anyway it doesn't really matter the 4G chip in our phones doesn't work 100% apparently causes huge battery drain etc
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Click to expand...
Click to collapse
Battery life is the same with LTE enabled. My N4 has it enabled my wife hasn't let me to it to her's yet and our battery life is the same, but my data is much faster than her's. I get LTE signal with my N4 in the same places as I do with my Galaxy Tab 2. So I would say it works perfectly fine. Yes I am on T-mobile in case anyone was wondering.
3 UK is going to use LTE band 3 and 20 only, so the nexus 4 will not support it (unless Google is going to release a Nexus 4 LTe version, which is pointless because you should get the Nexus 5 anyway.)
ryanraven said:
How can that be possible ? The LTE chip in the nexus 4 has no antenna or amplifier :/ hmm I'm baffled
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Click to expand...
Click to collapse
Many people are using LTE on their Nexus 4 including me, it only work with LTE band 4.
These issues apply to T-Mobile users installing the current build of 4.4 (and possibly other GSM carriers but I don't have an ATT SIM to test). Motorola is aware of the issue. I read these forums pretty thoroughly and I've been answering these questions all over so I figured I'd just put them all one place. Issues as follows:
- Devices with the LTE radio active cannot send SMS
- Devices with the LTE radio active cannot send MMS (Carrier/Settings dependent)
- Devices with the LTE radio active cannot make phone calls and instantly disconnects on call attempt.
Urban Legends:
- Stock tethering does not work - I have personally tested on TMO and know it does work. Yer doin' it wrong.
Fixes
Easiest fix for now if you're on a device running 4.4 and want to... you know... be able to use your phone... is to use phone information and switch the radio mode over to GSM Only (not the auto one). This fix is a little finicky because if the phone realizes it's not running in the mode selected on your mobile networks screen it will override and turn LTE back on if you haven't selected UMTS only.
Full steps are:
Mobile network settings - Change network mode to LTE/GSM/UMTS
Mobile network settings - Select network UMTS Only
Install app linked below
Open Phone Info and select GSM Only
Phone info apk for sideload - http://www.mediafire.com/download/284l17ry2ok1yuk/Phone_info_1.3.apk
I'll update this thread as I discover more issues or as people post issues that can be replicated below.
Thank you. Finally I got the LTE turn off.
I gotta switch the mobile mode to LTE/UMTS/ gsm and select network as UMTS only. Then use phone info choose gsm only.
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vuphongkkk said:
Thank you. Finally I got the LTE turn off.
I gotta switch the mobile mode to LTE/UMTS/ gsm and select network as UMTS only. Then use phone info choose gsm only.
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Click to expand...
Click to collapse
when I use those settings, I only get Edge. I mean, its better than nothing, but still....
DaemonAshra said:
when I use those settings, I only get Edge. I mean, its better than nothing, but still....
Click to expand...
Click to collapse
Not all areas are refarmed for hspa+
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arcanexvi said:
Not all areas are refarmed for hspa+
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Click to expand...
Click to collapse
It was selecting GSM Only in Phone Info. Switched it to GSM auto (PRL) and I got HSPA+ back.
but Seriously dude. thanks for this info. I was tired of using my Moto G while my MAXX was just collecting Dust.
Edited the OP for a more clear fix. Thank you to vuphongkkk for pointing out the UMTS only.
I'm on T-Mobile and live in an HSPA+ refarmed area (NYC), but there are places I go on a regular basis that aren't refarmed. I set it on "WCDMA preferred" and voila, I have both 2 & 3G connectivity, with preference given to 3G.
I can't post links, but this XDA thread explains it in more detail I think: ... showthread.php?t=688492
Vodafone confirmed for anyone wondering.
H+ for UMTS only,
Edge for global.
No Sim adjusting at all
Just popped a sim in today. Getting LTE but really hating the call fail bug. Gotta place the call twice repeatedly to get it through
Maxx'd out Kit Kat
Update: Having major glitches when running LTE, pretty deal breaking for a full switch to tmo right now. Eagerly awaiting the new OTA to see if it fixes it. Seems to have major issues on the HSPA/LTE handoff. How did it function prior to 4.4?
Maxx'd out Kit Kat
On 4.2.2 was working fine, the phone just switch from LTE to 3g itself when you need to make phone call. But I had problem on 4.2.2 that if I connect to WiFi then it'll take awhile to get the LTE back. Normally an hour after out of WiFi range
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vuphongkkk said:
On 4.2.2 was working fine, the phone just switch from LTE to 3g itself when you need to make phone call. But I had problem on 4.2.2 that if I connect to WiFi then it'll take awhile to get the LTE back. Normally an hour after out of WiFi range
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Click to expand...
Click to collapse
Maybe thats the problem I was having? I just ended up with a 4.2.2 phone after my 4.4 got destroyed. LTE wouldnt work for me but I was in the house after switching off wifi...hmmm
Arcanexvi what's the best APN to use for 4.2.2? And do I have to have phone info installed or can I uninstall it? Since I changed all the settings to get hspa+ I forgot what the default settings were. =\ whoops and thanks for all your help so far
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vlcano57 said:
Arcanexvi what's the best APN to use for 4.2.2? And do I have to have phone info installed or can I uninstall it? Since I changed all the settings to get hspa+ I forgot what the default settings were. =\ whoops and thanks for all your help so far
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Click to expand...
Click to collapse
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
You can uninstall it if you want. It's extremely small though so no reason to do so unless you just don't want to see the icon. Uninstalling will NOT reset your settings.
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Thanks! I messed myself all up though.
In android mobile network settings should I have network mode as global, LTE/CDMA or LTE/gsm/umts?
If its LTE/gsm/umts do I still use gsm only under select network?
And if I leave phone info installed do I have to change anything on there for LTE to work? Phone info seems to change the network selection in the app on its own so I just stopped messing with it. Thanks and sorry to be a pain
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If you on 4.4 you don't have to change anything to have LTE work on your phone. Follow step by step from the beginning of the thread to turn off LTE
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I'm on 4.2.2 and already changed settings. So was curious on what the original settings on 4.2.2 are to get LTE working with APN settings
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4.2.2 rarely get LTE data. Choose network mode as LTE/gsm/UMTS . select network as automatic. Don't use the phone info. If you already use the phone info app in this thread then use it again to switch back to LTE/gsm.. Or the option that has evething.
Remember to add APN fast.t-mobile.com
But as I mentioned, 4.2.2 has some problem with the radio , so it rarely pick up LTE
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Oh well in that case I might as well leave it lol. Thanks for the info
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Just to add another data point, I have a Droid Mini on stock 4.2.2. I'm connecting to t-mobile with the listed apn info, global and auto. I have LTE the vast majority of the time.
Cheers!