Related
My message to Asus.
"[Problem Description]
After the latest firmware update which included Netflix and the app backup program, I
have found that the touch screen no longer is sensitive enough to pick up my stylus.
Prior to the update it worked near flawlessly for note taking and drawing apps. Now
however I am lucky if it picks it up at all. Manila input via my fingers still works well.
Also, the app backup app does not work at all. It consistently fails regardless of the
choices I make, whether it be data, data and app, or even the size of that I choose.
Please advise if these are known issues and if an update is in the works to rectify the
issues. Thank you."
Their message back.
"Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
We will release new FW 8.6.5.19 for this issue soon."
Just as a heads up for anyone also having these issues as I am.
I want the firmware with ICS please.
That would be nice.....but in the meantime I'd love to be able to use my stylus for handwritten notes again....
lol i havent even received the one thats out now yet
uploder said:
lol i havent even received the one thats out now yet
Click to expand...
Click to collapse
I really do suspect that they've halted the current update and will be pushing the new one instead... I know there seems to be conflicting information on that score, but why keep pushing a flawed update when you've already made a new one?
wynand32 said:
I really do suspect that they've halted the current update and will be pushing the new one instead... I know there seems to be conflicting information on that score, but why keep pushing a flawed update when you've already made a new one?
Click to expand...
Click to collapse
hey if thats the case then bravo asus. if not ..
wynand32 said:
I really do suspect that they've halted the current update and will be pushing the new one instead... I know there seems to be conflicting information on that score, but why keep pushing a flawed update when you've already made a new one?
Click to expand...
Click to collapse
You're correct. On their fb page they said they temp stopped cuz of problems. This morning 8.6.5.19-20111107 is out.
Asus really is responsive to peoples feedbacks.
FYI 8.6.5.19 came out today. Just updated my Transformer.
Sent from my PG86100 using Tapatalk
asus leave other companies for dead when it comes to listening and updating devices
mardukeme said:
FYI 8.6.5.19 came out today. Just updated my Transformer.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
yay. this is for us, nvm i got it also =)!
i've got an update just now..dunno any changes they make for this update.. xD
i gotta say asus is shining as a company with these frequent updates. now only if they'd come thru for the sbk v2
A backup app? Haven't seen that? I wonder if that is in the update they pushed today.
-----
yep just found it. 20 minutes?! Not doing that immediately
It definitely fixed the app backup....said 20 minutes...took more like 5. And my screen is sensitive enough to use the stylus again, though it doesn't seem quite as sensitive as it used to be. :-/ ah well...here's to a speedy update to ICS...^_^
Can I has Ice Cream with my Sandwich?
Sent from my Transformer TF101 using Tapatalk
Dont let your bread get soggy
Sent from my Transformer TF101 using xda premium
Hi!
Server update is not responding. This morning i've checked several times with no results. It says "unable to connect to check for updates". Maybe is long wayted update to ICS. Who knows? They prep for rolling out
merlin2578 said:
Hi!
Server update is not responding. This morning i've checked several times with no results. It says "unable to connect to check for updates". Maybe is long wayted update to ICS. Who knows? They prep for rolling out
Click to expand...
Click to collapse
Mine is checking for updates just fine - there are none.
BTW, it's "awaited"
Servers are fine. But maybe you are right but are the Test over? Or have they even started? I think they have to Test first then release
Maybe they don't need any more, since the leaked firm from chinese. Now they know what the problems are, and maybe they fixed whats wrong. Since most of Xoom owners jumped to EOS firm, who's gonna need the official. That was a joke, ofcourse we need the official firm
Sent from my GT-I9000 using Tapatalk
Would be nice to have an official that the EOS guys can grab from instead of having to do the work that Motorola should of done ages ago...
I think something would have leaked to the blogs by now if there was an imminent update...
merlin2578 said:
Maybe they don't need any more, since the leaked firm from chinese. Now they know what the problems are, and maybe they fixed whats wrong. Since most of Xoom owners jumped to EOS firm, who's gonna need the official. That was a joke, ofcourse we need the official firm
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
"Since most of Xoom owners jumped to EOS...???" Huh? What gives you that idea? Don't mistake the xda clan of users as being the voice of Xoom world wide. I would wager most Xoom users on Xda have not jumped to EOS.
Time for that guy at moto, the one with the delorian, to time check some stats.
alodar1 said:
I would wager most Xoom users on Xda have not jumped to EOS.
Click to expand...
Click to collapse
I did change to EOS but for me its not a daily basis rom so yes , we are waiting for the original update so EOS will plast its goodness on it.
yeah they should speed up the update release. It's quite disappointing since I heard about the Prime ICS release which is said to arrive before the Xoom? oO
The Xoom is a Google experience device like all the Nexus phones. Google is the one that controls the updates. Verizon may hold up the process a bit for the 3G/4g versions, but it is essentially a Google controlled device. One has to wonder what is taking so long, but after hearing about the Transformer Prime update woes I don't mind the little extra wait, unless its another 6 month wait like it was to get the LTE upgrade.
Sent from my Xoom using Tapatalk
I have had no such woes... Updated with 0 issues
Sent from my Transformer Prime TF201 using Tapatalk
Saw this on Engaget:
http://www.engadget.com/2012/01/13/motorola-starts-rolling-out-its-xoom-project-opens-up-a-big/
Is anyone else having problems with this? I am currently seeing 2 problems.
1) not optimized for the screen resolution making sign in very difficult. This is to be expected so isn't a big deal.
2) appetite keeps signing me out which causes none of the apps to work until it is really signed into?
I thought the 2nd one might be related to the multi user ability of the tab but I only have a single user.
Anyone else seeing g this problem?
Sent from my Nexus 10 using Tapatalk 2
I have the same issues with the app.
I have no problem with the app. I signed in and setup everything already.
Yep, I see the same. The logging you out issue makes amazon appstore a showstopper for me right now.
Sent from my Nexus 7 using Tapatalk 2
I emailed Amazon and they say it's a known problem and are working on fixing it. no ETA
I was poking around Amazon and came across the Manage your devices menu. Its filled with the Nexus 10 over and over. It must be creating a new device ID every time we login.
I got this from Amazon and seems to work.
https://s3.amazonaws.com/public-mas-origin/AmazonApps-release-v4.3.apk
Please note that this is a temporary work around and is only for the time-being -- until we’ve the permanent fix available.
dmaul3300 said:
I got this from Amazon and seems to work.
https://s3.amazonaws.com/public-mas-origin/AmazonApps-release-v4.3.apk
Please note that this is a temporary work around and is only for the time-being -- until we’ve the permanent fix available.
Click to expand...
Click to collapse
hmm access denied anyone else?
I was able to download the new version from Amazon...just have them send you a new email
Sent from my Galaxy Nexus using Tapatalk 2
Any idea how long until they release it to production?
http://www.androidcentral.com/amazon-appstore-update-pushing-out-fixes-android-42-login-issue
should be today sometime
Hey there,
quick question, as i'm new to this, since this is my first android phone. so i've heard that 4.2.2 was released about a week ago. now apparently this update comes in waves, meaning that not everyone will get it at the same time. now i've got two questions about it, since i still haven't received this update:
- is this normal that you have to wait so long to get an update that's already available to a lot of people? (don't wanna do the framework trick)
- what is the purpose of that? please don't tell me, google couldn't handle the traffic when some people want to download this tiny update at the same time? oO
i'm just asking because im starting to worry if there's something wrong with my phone that makes it unable to receive system updates. i don't need the update that bad.
Yes. Don't worry.
I have a n4 ,n7 and n10. Framework worked for me 1st time with all the devices. Its very easy. Why not just do it???
rican408 said:
I have a n4 ,n7 and n10. Framework worked for me 1st time with all the devices. Its very easy. Why not just do it???
Click to expand...
Click to collapse
Because i've read that it messes up / resets settings of certain apps.
Worked fine for me.
Clearing Google services framework from the apps section definitely works.
I haven't gotten it either. Framework worked on N10 and gnex. I'm mainly not forcing it on N4 out of curiosity of how long it will take. Yes, I'm strange but not really needing update on N4. No reboots, no butter in the update, etc.
Sent from my Nexus 4 using Tapatalk 2
I haven't got it either. Is that related to the country or the batch of the phone you purchased?
Still havent got it either. I dont wanna force it with the framework data delete trick, the update is nothing interesting so id like to wait and see how long it would take to recieve the OTA.
Sent from my Nexus 4 using xda app-developers app
i know in canada, the updates go through service providers(if purchased from them) instead of google servers. maybe this is what is happening if you don't see the update yet?
melo_mx said:
i know in canada, the updates go through service providers(if purchased from them) instead of google servers. maybe this is what is happening if you don't see the update yet?
Click to expand...
Click to collapse
Is there a way to check this?
jb91 said:
Hey there,
quick question, as i'm new to this, since this is my first android phone. so i've heard that 4.2.2 was released about a week ago. now apparently this update comes in waves, meaning that not everyone will get it at the same time. now i've got two questions about it, since i still haven't received this update:
- is this normal that you have to wait so long to get an update that's already available to a lot of people? (don't wanna do the framework trick)
- what is the purpose of that? please don't tell me, google couldn't handle the traffic when some people want to download this tiny update at the same time? oO
i'm just asking because im starting to worry if there's something wrong with my phone that makes it unable to receive system updates. i don't need the update that bad.
Click to expand...
Click to collapse
So you have to torce update Kipling google framework,then update,reboot band you're ok
I ended up getting bored and sideloading it
No update for me yet either
Sent from my Nexus 4 using xda premium
ragnarok12 said:
No update for me yet either
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
No update for me either, but I don't mind it. Nothing major that I've read so far will force me to manually update my phone. If it doesn't come by Google I/O, then I'd worry, but by then KLP will probably be out.
facetubespam said:
No update for me either, but I don't mind it. Nothing major that I've read so far will force me to manually update my phone. If it doesn't come by Google I/O, then I'd worry, but by then KLP will probably be out.
Click to expand...
Click to collapse
The whole update cycle can take weeks before everyone has it.
gee2012 said:
The whole update cycle can take weeks before everyone has it.
Click to expand...
Click to collapse
This. People don't realize that updates are rolled out in batches.
Sent from my Nexus 4 using Tapatalk 2
joshnichols189 said:
This. People don't realize that updates are rolled out in batches.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Is there any reason for that? I still don't understand why they would do it this way.
jb91 said:
Is there any reason for that? I still don't understand why they would do it this way.
Click to expand...
Click to collapse
I'm curious about this too. Oddly, clearing the cache from my Google Framework didn't work. I'm curious to see if battery life gets ANY better with this update.
jb91 said:
Is there any reason for that? I still don't understand why they would do it this way.
Click to expand...
Click to collapse
They stagger the updates so their servers don't get overloaded with everyone trying to download the update at once. Microsoft does the same thing with Windows updates but they finish within a few days.
Canada here. My N7 took five days to get the OTA. It's been five days since the rollout began and still no OTA on my N4 yet.
I went to OnePlus store personally just now because the great people therr did not pickup the phone full day yesterday
one guy is telling that they're not ready now ( because they don't have internet or some crap) , two people discussed in a local language and asked me to come tomorrow.
one female is asking me to come on Sunday, it's just 10 minutes work.
I asked about data, one guy is saying that everything will be wiped, one is saying that nothing will happen
noob morons don't know ****, I am wondering why do they even hire them? such unprofessional assistance.
I visited OnePlus Experience Store in Brigade Road, Bangalore.
added OP tag
@Goutham Ganesh
Customer service centers in India generally run by third-party companies mostly. If the person did not understand what you were talking about you can also told them what's the Widevine encryption and should have asked them to talk to their superiors if they do not have any idea about it. India is a country which still lacks a proper internet connection. So if they have any issues regarding internet connection, they must have asked you to come on next day to get it flashed. Also you are of those luckiest persons who can visit the service centers in person and get it done within few minutes. OnePlus 5T users around the globe have that advantage? Try it once again in polite way. You should not shout here by abusing someone.
Goutham Ganesh said:
I went to OnePlus store personally just now because the great people therr did not pickup the phone full day yesterday
one guy is telling that they're not ready now ( because they don't have internet or some crap) , two people discussed in a local language and asked me to come tomorrow.
one female is asking me to come on Sunday, it's just 10 minutes work.
I asked about data, one guy is saying that everything will be wiped, one is saying that nothing will happen
noob morons don't know ****, I am wondering why do they even hire them? such unprofessional assistance.
I visited OnePlus Experience Store in Brigade Road, Bangalore.
Click to expand...
Click to collapse
I visited them today. They were completely professional and completed the update in 5 mins. No data loss as well. I have verified that the update has been installed via the DRM info app.
Sent from my ONEPLUS A5000 using Tapatalk
ashwinrajsr said:
I visited them today. They were completely professional and completed the update in 5 mins. No data loss as well. I have verified that the update has been installed via the DRM info app.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
I'm from Kolkata and the service centre i went to was called regeneresis. They said it would take barely 30 mins but after waiting for over 4 hours, i was given a completely wiped device with bl locked and they said they're having issues with their ip(?)
zeeshanonlyme said:
I'm from Kolkata and the service centre i went to was called regeneresis. They said it would take barely 30 mins but after waiting for over 4 hours, i was given a completely wiped device with bl locked and they said they're having issues with their ip(?)
Click to expand...
Click to collapse
Was your BL unlocked? Mine was locked but was on the open beta. No mods made otherwise. Not sure if an unlocked BL will require a wipe.
Sent from my ONEPLUS A5000 using Tapatalk
ashwinrajsr said:
Was your BL unlocked? Mine was locked but was on the open beta. No mods made otherwise. Not sure if an unlocked BL will require a wipe.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Yeah unlocked and rooted
Was on ob4
I don't mind the wipe;had the data already backed up.
They kinda wasted 4 hours after telling me initially that it would take 30 mins max.
Now when i call them they tell me it might take a week or so. Where r u from?
zeeshanonlyme said:
Yeah unlocked and rooted
Was on ob4
I don't mind the wipe;had the data already backed up.
They kinda wasted 4 hours after telling me initially that it would take 30 mins max.
Now when i call them they tell me it might take a week or so. Where r u from?
Click to expand...
Click to collapse
Oh, that's bad. I'm from Bangalore. I got mine updated at the OnePlus experience store.
Widevine
I went to the exclusive service centre at Koramangala Today and got it updated with in 10 minutes without any data loss. My phone is unlocked and rooted with magisk.
What's this updates guys ??
chinnu07 said:
I went to the exclusive service centre at Koramangala Today and got it updated with in 10 minutes without any data loss. My phone is unlocked and rooted with magisk.
Click to expand...
Click to collapse
were you on stable OOS?
Sent from my OnePlus5T using XDA Labs
Nope I was on Open Beta 5 with Unlocked Bootloader and rooted with magisk
chinnu07 said:
Nope I was on Open Beta 5 with Unlocked Bootloader and rooted with magisk
Click to expand...
Click to collapse
I was on Open Beta 3 while upgrading and Open Beta 3 does not support L1, maybe that's why they wiped. (it is necessary to wipe to rollback to stable OOS)
Sent from my OnePlus5T using XDA Labs
I called OP customer care and enquired about the update and she told me that the update currently supports only Netlfix HD and not Amazon Prime video HD. Can someone confirm?
zeeshanonlyme said:
I called OP customer care and enquired about the update and she told me that the update currently supports only Netlfix HD and not Amazon Prime video HD. Can someone confirm?
Click to expand...
Click to collapse
I called and
Amazon is "still working" to support OnePlus devices.
I have problem playing Netflix HD, check this, I have been talking to ROM Support Team. https://forums.oneplus.net/threads/netflix-error-9.813186/
Sent from my OnePlus5T using XDA Labs
Goutham Ganesh said:
I called and
Amazon is "still working" to support OnePlus devices.
I have problem playing Netflix HD, check this, I have been talking to ROM Support Team. https://forums.oneplus.net/threads/netflix-error-9.813186/
Sent from my OnePlus5T using XDA Labs
Click to expand...
Click to collapse
Have you got the update done?
If yes then from where?
zeeshanonlyme said:
Have you got the update done?
If yes then from where?
Click to expand...
Click to collapse
please read the first post
Sent from my OnePlus5T using XDA Labs
ashwinrajsr said:
I visited them today. They were completely professional and completed the update in 5 mins. No data loss as well. I have verified that the update has been installed via the DRM info app.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
If it says L3 Security level, the update is not applied, right? It must say L1?
Edit: Got the answer in another thread. Thanks
this seems to be an India thread? nobody else is providing any input re this "update". how do the rest of us with no OP service centers in our countries get this patch?
I had a conversation with OnePlus on live chat. I directly used the term "widevine level 1".
He told me that it's a 1-2 hour process and that if I have decrypted my storage and unlocked BL, I should ideally revert both and backup my data.