Random soft reboot? - Nexus 4 Q&A, Help & Troubleshooting

May be coincidence, but bought my phone this past Saturday evening, working perfectly. Decided to unlock and root yesterday, went fine, the phone was restoring my apps and it got its first soft reboot. Installed Franco kernal, was playing with it some, decided to try a complete stock 4.2.2 install. That went fine except after it was rebooting for the first time it got stuck at the 'X', so I wiped data/cache and after booted fine again. Again, as the apps where restoring it soft rebooted again.
Today HD widgets got an update, again soft reboot, so I uninstalled HD widgets and it soft rebooted again.
Is this a trend with 4.2.2? Something with HD widgets? Coincidence that it only started happening after I rooted?

The only thing I could think of is you probably undervolted too much. -100mV is good enough.
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Or an app going crazy
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I've read some people having problems with HD widgets and 4.2+, so I'm hoping its that. The first reboot came immediately after rooting, so I was still stock. It was automatically restoring my apps when it happened.

stevessvt said:
I've read some people having problems with HD widgets and 4.2+, so I'm hoping its that. The first reboot came immediately after rooting, so I was still stock. It was automatically restoring my apps when it happened.
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I have HD widgets installed and had no issue so far. Try to figure out the last app (s) you installed before the reboots happened.

I definitely think HD widgets has something to do with it, I've read a few reports about it. Also it rebooted while HD widgets was updating this morning and also when it was being uninstalled. I did have an widget on my lock screen which my be a culprit.

Related

strange issues with my Vibrant

running rooted stock Vibrant. Phone was doing great until yesterday.
All of a sudden It started going into a reboot loop. Did a factory reset. waited for about an hr.
Then started installing my apps. I only use a bunch of games, launcher pro and some others, nothing crazy. after about 3 hrs of playing word wise, it starts it again. This time I notice that the notification bar it takes a long time to run the media scanner. sometimes it scanned twice , then reboot over and over. I finally did a factory reset again.
Could it be Launcher pro? I havent reloaded any apps at this time, and it been 10 hrs with no reboot?
Anyone else had this sort of issues?
I've used LP since day 1 with absolutely no issues. I would have to venture a bad app?
I think it might be beautiful widgets, or fancy widgets. I think it went into a boot loop when it did a auto time and date update. I kept seeing that at the bottom of my phone before it rebooted.
dunno, will be very frustrated if I cant customize it the way I want.
Well, I've used BW from day 1 also, no issues.
Sent from my Vibrant
didnt figure it was one of those,
guess I will have to look at one app at a time.
Sorry man, if discovered, will you let me know via a PM so I can put it in the sticky as a possible problem?
are you using setcpu? i was having all sorts of problems with phone hanging and never waking and such with setcpu...i finally just did a nandroid restore and uninstalled...no issues since
not using set cpu. very wierd. hasnt happened since my last factory reset last night. installed apps, not all of them because I am in the process of seeing if I have a bad app.
just taking it slow to see if I can duplicate the problems.
only thing now is that I have a problem with disappearing icons on my launcher pro dock LOL

Apps wont delete/Factory reset NOT working!

Just bought a Verizon tab on Sunday. It is still stock, not rooted. Was using Launcher Pro and Dolphin HD. Was running well, until earlier tonight, when random apps started force closing then I noticed that several apps that I had downloaded before, and I had then deleted, were now showing back up installed. I have deleted them all since several times from Market and or Astro. I have also changed the wallpaper, and after a reboot, all settings would revert, bringing back the deleted apps and the old wallpaper.
Finally after numerous reboots, I decided to do a factory reset, and it is NOT working. It runs though the process, but when it boots back up, it still shows the old deleted apps and old wallpaper. PLEASE HELP!
Nobody? Seems like I got a lemon. I am going to take it back to Best Buy for an exchange.
Sounds like something funky is happening with your google backup/restore (assuming you have that enabled). Try turning it off and starting over from there.
Never had that enabled originally. Tried enabling and then undoing. No matter what I did it wouldn't work right. I took it back to Best Buy and exchanged it. Typing on the new one now. Hopefully all's good with this one.
Sent from my SCH-I800 using XDA App

[Q] Random reboots, Desire Z w/ official 2.3.3 - could factory reset fix this?

I'm asking since I complained about this issue to HTC customer service and they recommended a factory reset due to a possibility that the Gingerbread update had created a conflict with the previously installed firmware.
Either that or possibly a defective main board - which would require me to send my DZ in for repair (Oh, the horror of being stuck with my emergency phone, a Nokia 6300, for three weeks!). And that would probably not fix anything except if they gave me a new phone right away.
The former option might be worth a try even though it sounded like complete horse crap but I just wanted to make sure before having to re-install avery app and set up my homescreen all over again.
The issue is killing me! So far I've had two random reboots today, both of which happened with the screen off and no apps open. It has also happened a few times while playing Angry Birds Rio and in the middle of a phone conversation - the latter being the most annoying.
I have same problem. Reboots and homescreen restarts. I red that fa reset not working on homescreen restarts on another forum.
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I did a factory reset after updating to 2.3 yesterday i havent noticed any problems yet but its been less than 12 hours since i set my phone and all my apps back up. Prior to doing the factory reset i noticed some minor interface errors including one homescreen reset but no actual phone reboots. Must say the look of the new sense including the quick settings in the pull down bar was well worth it
Sent from my Desire Z
So factory reset is the best way to fix bugs, i see that factory reset can solve all of its. Good news
Thanks for your feedback, guys!
I think I'll do a reset tonight if I can find the time.
Will report back if this fixes the issue
Sent from my HTC Vision using XDA App
Same problems here, from time to time I hear the HTC boot sound, meaning it's been restarting by itself. At least once a day. Also I often get the Sense iterface re-loading after I use some apps. All of this happened after I updated to 2.3.3, before that it ran flawless for more than 8 months.
I'll factory reset these days, but I really hate backing up, installing and configurig everything again.
Me too. Stock 2.2 to stock 2.3 unlocked. I was so annoyed that I uninstalled all the programs that kick in at start up (like British Airway's app, Continental, Sky News & so on & my phone now works like it did before, no restarts, no freezing, nor Sense restarts (unless I'm installing a lot or uninstalling a lot of programs)...
Sense restarts as there's low RAM in the device right? And when it's super low, it restarts the whole phone?
darthmelk said:
Same problems here, from time to time I hear the HTC boot sound, meaning it's been restarting by itself. At least once a day. Also I often get the Sense iterface re-loading after I use some apps. All of this happened after I updated to 2.3.3, before that it ran flawless for more than 8 months.
I'll factory reset these days, but I really hate backing up, installing and configurig everything again.
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Been getting the same on DZ update when it came out for Europe. And it literally made me switch do CM7. My line of thought was if I was going to do factory reset I could as well switch to platform which will give me more up-to-date Android on updates...
Ok, so I went through the tedious process of doing a factory reset and setting my phone up all over again.
This was on Saturday and I've had no random reboots so far. What I did have today, though, was my phone suddenly being dead until I removed the battery, put it back in and turned the phone on again. This has happened many times before with 2.2.1 and is a known issue but this is the first time it happened after upgrading to 2.3.3 - hopefully also the last.
Sense is still restarting constantly
Sent from my HTC Vision using XDA App
The same for me. Some of the problems are gone after the factory reset, but Sense keeps reloading after I install/update apps in Market or after using some apps. It never did that in 2.2.
Dead phone issue happened again just before *sigh*
Sent from my HTC Vision using XDA App
A little update:
The factory reset seems to have actually fixed brightness setting itself on max even though Sense often restarts.
Sent from my HTC Vision using XDA App

Random Reboots

I've had 2 random reboots today, both while doing absolutely nothing......... if I called into VZW to get a replacement, it would likely be new, right?
Nevermind, called VZW, they said I could just turn it in for a new phone within the 14 days. Yay.
Do you have chrome beta installed?
apascual89 said:
Do you have chrome beta installed?
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Nope, just standard Chrome as factory installed.
Going to go pick up another unit later today. Wondering if there are any other programs that screw this phone up......
drtchocky said:
Nope, just standard Chrome as factory installed.
Going to go pick up another unit later today. Wondering if there are any other programs that screw this phone up......
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http://www.google.com/url?q=http://...sntz=1&usg=AFQjCNG_UssmZvv2DI8RxFXRnMNvSy9qYQ
That's why I asked.
NiLS? I had several reboots with that app. Removed it and no reboots for the last two days.
Sent from my LG-D800 using Tapatalk 4
alex72 said:
NiLS? I had several reboots with that app. Removed it and no reboots for the last two days.
Sent from my LG-D800 using Tapatalk 4
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What's NiLS? I returned it and got a brand new replacement. The new one seems a bit more snappier and no reboots yet. I headed off the automatic re-installation of all my backed up apps by turning off mobile data shortly after I got it. Once I got errors on all of them I manually added the apps I really needed.
Seems like it worked... lopped Nova launcher on it and a cool icon pack... all is cool.
drtchocky said:
What's NiLS? I returned it and got a brand new replacement. The new one seems a bit more snappier and no reboots yet. I headed off the automatic re-installation of all my backed up apps by turning off mobile data shortly after I got it. Once I got errors on all of them I manually added the apps I really needed.
Seems like it worked... lopped Nova launcher on it and a cool icon pack... all is cool.
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It's a app from Play Store. Obviously, something else caused reboots for you. I'm glad that everything worked out great for you.
Sent from my LG-D800 using Tapatalk 4
I had the same problem today. It happened when I got a text. It rebooted like 3 times one after another. Then it just stopped. Weird.....
Anyone any ideas? I have the T-Mobile version. NOT ROOTED
another update
ok so maybe some good news here. i've been testing all day, locking/unlocking my phone and some normal random things to simulate activity. i have had zero reboot issues since i did a factory reset and zero reboots since i updated the gmail app.
HOWEVER.... the very minute i added the gmail widget to the locks creen i noticed that the widget said it was loading but didn't finish. my screen locked itself (as it should) because i wasn't touching it. So I double tapped the screen, scrolled to the gmail widget and it still said it was loading... then I unlocked it and BAM, rebooted.
after the phone rebooted i went to look at the gmail widget on my lockscreen before unlocking. everything is loaded. then when i tried to unlock the phone (im using a pattern unlock BTW) it rebooted again. Just now I removed the gmail widget from the lock screen and now I can get into my phone.
I hope this helps everyone else who is having the unlock reboot issue.
I just got LG G2 yesterday from Vodafone and today it just restarted 3 time and i think every time animation was 2 times i don't know why and i am sure the restarting started after i added gmail widget on Lock screen but now i removed the widget and now i am waiting can someone suggest a simple and permanent solution...plz

[Q] Nexus 4, Force close loop on all apps, Help?

Last night my phone was working perfectly and i didnt install any new apps yesterday so i dont know what caused this to happen...
At about 6am today i turned on my phone. it was all fine until i unlocked it. When i put in my pattern it unlocked and it showed a few of my icons for about half a second and then it came up with an error message saying that the launcher had crashed so i pressed "ok" and it came up again so i pressed "report" and then it said "market feedback agent has stopped" and went back to the launcher and came up with the first error again.
i was just thinking about a way of getting around all the errors to install a new launcher so then i could use my phone. i plugged in my earphones and used the button to start playing my music, then i unlocked my phone and quickly opened skype before the error came up again and then i went in my notifications and i could open Play Music from the notification, i had a notification for an app update so i clicked it and it opened the play store so i installed "go launcher ex" i tried going into my recent apps to change my song but it said "system ui" had crashed, i tried to get into my settings but that crashed too, i worked out that it was most of the stock apps and a few others like bbm that werent working.
device specifications:
Nexus 4
Android 4.3
Rooted
Stock rom
Stock kernal
I dont know what to do without losing everything? thank you for any help
rebooted already? This usually fixes a lot of probs.
cheers
This is happening to me to. I fix it by clearing the ram or closing all open apps. But it happens like once daily now. Any long term solutions?
Sent from my Nexus 4 using Tapatalk
DrHero said:
This is happening to me to. I fix it by clearing the ram or closing all open apps. But it happens like once daily now. Any long term solutions?
Sent from my Nexus 4 using Tapatalk
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same issue as here...
http://forum.xda-developers.com/showthread.php?t=2513412
just different description... Just cleared google service framework data... will check back in on that thread after tomorrow morning and let you know if it works.
Same here. Bone stock and I don't even shut the phone off but overnight something happens to it and all apps crash. It sucks because it was my morning alarm but the clock app crashes without sounding the alarm.
If I reboot it will work perfect till the next morning, then all over again. Wiped and it still does it. Called it in and Google wasn't aware of anything so if you get this make sure and call Google so they know its widespread.
I cleared services framework and it solved it. So far, 2 days without infinite force closes
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Same thing happened to me today. I rebooted into recovery, cleared cache, clear dalvik cache and reboot. Been fine since.
daewond3r said:
Same thing happened to me today. I rebooted into recovery, cleared cache, clear dalvik cache and reboot. Been fine since.
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That did not fix it for me.
I got the infinite loop the next morning.
i tried re-booting but nothing happened, i had to go into recovery mode and reset my phone. now i wish i made a backup.
I haven't been getting those major crashes yet but after a while I can't open any apps or they "stop. " I think it has been happening ever since I returned to stock for the kit Kat update. Closing all the apps sometimes fixes it but that ruins my favorite part of the phone which is I can have all my stuff open all the time.
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I'm still having this problem. Did everyone else fix it or did it just go away?
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You guys should try fastboot flash system... I was getting these crashes awhile back and flashing the system.IMG solved it for me. You will not loose any data either
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