Wi-Fi Enterprise Network - Oppo Find 5

Can anyone confirm if you can connect to a enterprise network like eduroam?
It has 802.1xEAP security.
Usually i can connect with other devices with this configurations:
PEAP + MSCHAPV2
TTLS + MSCHAPV2
TTLS + PAP
then i just need to put my username under "identity" and my password. With OPPO Find 5 i can't connect. It goes saying "connecting" "autheticating" "obtaining IP address" but it doesn't do more than that.

sorry I don't have any experience with enterprise networks
If you haven't checked out the Firmware thread in the OPPO forums you may want to look here: http://www.oppoforums.com/index.php?threads/961/
*edit* if you find this to be a bug, you can submit a bug report here:http://www.oppoforums.com/index.php?threads/769/
Sent from my X909 using Tapatalk 2

Coreym said:
sorry I don't have any experience with enterprise networks
If you haven't checked out the Firmware thread in the OPPO forums you may want to look here: http://www.oppoforums.com/index.php?threads/961/
*edit* if you find this to be a bug, you can submit a bug report here:http://www.oppoforums.com/index.php?threads/769/
Sent from my X909 using Tapatalk 2
Click to expand...
Click to collapse
Corey, i know. I'm Tiago the portuguese ambassador. Seems my bug isn't fixed yet.

i have a Enterprise Network Myself, i will getting the device with 2 hours or so and will let u know. (RADIUS/NPS server with certificate).
I think though it an android functionality, not device specific.
--edit--
Works like a charm, both on 2.4 and 5Ghz. Radius from synology also works(tested that also)

Thanks for the update. Maybe it's a security issue from eduroam itself. But my huawei connects fine with the same configuration :S

Related

Captivate & 802.1x

I've had the captivate about 24 hours now and dig it. I've rooted it and remove the att bloatware (per titanium backup), I've also performed a backup using Rom Manager.
I'm having trouble getting it up and running on an enterprise wireless what uses 802.1x PEAP authentication. I can get through all the auth. steps, and the device is assigned an IP, but I am unable to do anything that requires an internet connection; browser, market, etc.
Has anyone else ran into this issue?
*****EDIT*****
sigh i just realized that this is in the wrong area, it should have been over in development...i'm an idiot
I had a similar problem on a WEP-encrypted network, which I fixed by setting a static IP on the phone and then setting it back to DHCP (the correct setting). However, your problem could be entirely different than mine (not that I even am sure what my problem was, just that I fixed it!)
Best of luck!
Having the same problem on enterprise access points regardless of encryption. Home wifi netwroks work great (open and WPA2). Enterprise APs (open and WEP) connect and give me an IP, but will not transfer data. Think its a driver issue with the Wifi, it happens on every captivate ive tested, and seems to be more widespread than the GPS issue.
I have had the same issue with my work at work. I can get it to connect and get a ip but can not pass any data.
Sent from my SAMSUNG-SGH-I897 using XDA App
Had the same problem at work. Luckily I'm an admin and figured mine out. Our monowall portal was the issue. I can give a detailed answer for my problem tomorrow when I get to work.
I actually had the cap wiped to go back, then I literally figured out the problem. Thanks go out to my team mate for helping me talk through this.
Sent from my SAMSUNG-SGH-I897 using XDA App
can't wait to hear what your fix was!
Sent from my SAMSUNG-SGH-I897 using XDA App
This sounds more like your network not being allowing your device rather then the device having an issue.
it's been frustrating as I know two other guys with android devices that didn't have an issue. one is a droid eris running 2.1 and the other is a nexus one running 2.2.
Sent from my SAMSUNG-SGH-I897 using XDA App
designgears said:
This sounds more like your network not being allowing your device rather then the device having an issue.
Click to expand...
Click to collapse
Worked closely with my highly experienced network admin in my dept. for an afternoon (we had some time to kill). He checked the firewall and dhcp servers, ran packet traces, etc.
With what I'm experiencing, its the device. These wifi networks we use with Cisco APs are completely wide-open. All other phones and mobile devices have always worked great for years. We rely on this network for many custom applications and mobile tools.
Once the dhcp server leases an address, it seems like the radio stack hangs, and the device ceases communication. Here's an older thread on the exact issue over at androidfouroms: http://androidforums.com/samsung-captivate/130403-wifi-terrible.html
I have tested multiple new unmodified captivates and the issue is identical accross the board.
Now that I am at work, and have coffee in me and not beer, I will go through the problem I had with miCap and works wireless. Due to my skeptical ways, I will be semi vague for security purposes. On with it.
When I originally got miCap (pet name for it) I was able to access our public wifi. It allowed me into the public portal to agree to terms. I played a little bit on it, but wanted to see if I could access our private wifi. I got in the private no problem. But after that I never was able to get back on to our public. It did the same thing as I've read. It got an ip no problem (via dhcp) and acted like all was well. No browser, or ap could get a connection. The phone would not switch over to 3g to get info.
Armed with ip and mac address, my co-worker and I started to did through our monowall. ( He also has a cap that had no issues on public or private). We try tried reserving the ip for miCap, didn't work. We tried static ip, didn't work. I spent the morning completely wiping miCap to get it back to return worthy.
This was when I decided on last ditch effort.
Our ap's are cisco's that connect into monowall. I got into monowall and dug around. I found that with in the captive portal (how fitting) that the ip/mac associated with my phone hadn't checked in for 8 days. Even though I tried everyday. I deleted the entry to the phone there and suddenly my phone was getting access again.
Now I understand that this may not help everyone, because setups vary from place to place. But digging deeper into configurations at the access points may be what is needed. Do I think the phone had nothing to do with it? No, I think it helped aggravate the problem.
We have had problems with the Intel 3945abg chipsets with the same exact setup. That problem was fixed with driver updates on the laptops.
sorry for the long winded reply.
So in a nut shell you deleted the DNS entry for that ip/mac in the firewall and you are working.
Pmac25 said:
So in a nut shell you deleted the DNS entry for that ip/mac in the firewall and you are working.
Click to expand...
Click to collapse
Essentially yes. But it is not listed like that in the portal. Hmmm. I wonder about the combo of dhcp/dns being the culprit.
I was able to resolve this issue by changing my connection settings from DHCP to static for the Cisco APs.
Installing WiFi Buddy from the market allowed me to access these connection settings.
I just used an address from our static IP pool.
Manually set IP, subnet, gateway, and DNS, and now im finally rolling on our enterprise wifi network
I sent a help ticket into samsung; maybe if enough folks do we can get it on their radar.
jhannaman82 said:
I was able to resolve this issue by changing my connection settings from DHCP to static for the Cisco APs.
Installing WiFi Buddy from the market allowed me to access these connection settings.
I just used an address from our static IP pool.
Manually set IP, subnet, gateway, and DNS, and now im finally rolling on our enterprise wifi network
Click to expand...
Click to collapse
you can set the ip manually with out an app. When on the wifi screen, hit menu-advanced. This is a good time to set the wi-fi sleep policy also.
phlunkie said:
you can set the ip manually with out an app. When on the wifi screen, hit menu-advanced. This is a good time to set the wi-fi sleep policy also.
Click to expand...
Click to collapse
Thanks for that, i figured the menu was built in somewhere just never found it.
:thumbsup:
UPDATE
So I flashed the i9000 Eclair rom last night, and when I got into work today I can connect and use the wifi here. So looks like something AT&T buggered up, big surprise there, when they "customized" the captivate.
As much as I normally love blaming AT&T for problems, that can't be done here. My Captivate (running Stock Firmware) connects just fine to my work network. We use 802.1x with PEAP/MSCHAPv2 for authentication.
Anyone been able to connect at over 802.11b speeds while connected to an 802.1x network? I show connections at G and N speeds on my WPA2 network but nothing over 11Mbps on 802.1x.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hi,
I am also having problems with my work wifi network.
It is 802.1x, on TTLS/PAP it also requires a thawte premium server ca certificate insalled.
Is there any way to connect this kind of networks?
With my previous iphone 3g it was taking only 4-5 seconds.

WPA2 Enterprise

Has anyone managed to connect to a WPA2 Enterprise protected network? Using PEAP and MSCHAPV2, I haven't been successful. There seems to a bug in Froyo that was fixed after whatever build the Elocity is using: hxxp://code.google.com/p/android/issues/detail?id=8804 (I'm not yet allowed to post links).
I haven't had a chance to try the latest firmware yet.
Thanks,
..Mel
Thanks for logging this. I have the same issue. I was beating my brains trying to figure out why my Galaxy S would connect, but my A7 would not with the exact same settings.
Damn it
Noooooooooooo. I am waiting on mine being delivered and the sole purpose was to hook up to my work network which is WPA2 enterprise.
I hope someone out there has a fix for this. Donations a plenty for the person who does I tell ye.
I was able to connect to our network via PEAP just fine however this tablet does not have a proxy setting for wireless (this option is reportedly only available on models with 3g). All of my attempts at 3rd party addons to access the proxy settings screen have been unsuccessful as well.

[Q] 802.1x Not Connecting After 4.010.11 Update

Last Thursday I installed the 4.010.11 update from Acer and my wifi connection at work worked perfectly for one day. After the first day it switches very slowly back and forth between "Connecting" and "Scanning" but never actually connects. Looking at the active connections on the WAP we can see the MAC address of the tablet trying to connect but it won't do it.
We are using:
EAP method: PEAP
Phase 2: none
CA cert: unspecified
User cert: unspecified
Identity: my username
Anonymous identity:
Password: my password
My co-worker has a Xoom and it connects fine and both of our Android phones connect too.
We did not make any changes to the wireless configuration. The WAP I'm trying to connect to is an HP ProCurve MSM422 AP.
Today I backed everything up and did a factory reset and the A500 still won't connect. The unit connects just fine to all non 802.1x WAPs.
I have not installed the Acer wifi fix since my understanding is that it is rolled into the 4.010.11 update.
I've become pretty reliant on my tablet at work so this is driving me nuts. Anyone have any ideas?
Thanks,
Matt
same scenario for me, it appeared on the .08 update and I had hoped the .11 update would take care of this issue. However it didn't.
My Nexus One connects fine to the 802.1x connection. My A500 connects to wpa or open networks without trouble.
I don't use my A500 at work but I wish I could if I wanted to.
There is a fix for this well known issue on the Acer support site. Download the zip indicated (it's very easy to find), unzip it to your PC, and follow the instructions within.
There are also several threads on this topic that contain other ways to fix the issue, at least temporarily, but the Acer fix is meant to be a permanent one.
I ran into the same problem after trying to connect to a network that I hadn't yet properly set up. For me a factory restore solved the problem and it hasn't returned so far.
Sent from my A500 using XDA Premium App
FloatingFatMan said:
There is a fix for this well known issue on the Acer support site. Download the zip indicated (it's very easy to find), unzip it to your PC, and follow the instructions within.
There are also several threads on this topic that contain other ways to fix the issue, at least temporarily, but the Acer fix is meant to be a permanent one.
Click to expand...
Click to collapse
The threads on here don't mention 802.1x and my tablet works fine with all the other wireless protocols. The other threads also reported that it would connected and disconnect quickly. My tablet takes several minutes before it switches from "Connecting" to "Scanning" and vice verse.
I have done all the other fixes (double reset, system restore, deleting the DHCP cache (was never there to delete on mine), using static instead of DHCP, etc) and they do not help, not even temporarily. I have not flashed the fix from Acer since the PDF in the patch.zip does not list my newer version as being affected. My understanding, after reading all those other threads, is that the patch is rolled into the .11 update.
dude64 said:
I ran into the same problem after trying to connect to a network that I hadn't yet properly set up. For me a factory restore solved the problem and it hasn't returned so far.
Click to expand...
Click to collapse
I've done a factory restore and it did not help. First thing after restoring I went into my wireless settings and it would not connect. I figured since it worked for a day after doing the .11 update it would at least work temporarily after a restore but no dice.
-
Thanks to the both of you for your suggestions. I may try the Acer patch later today if I have time, I'm stuck in meetings most the day, and will report back. If anyone else has any other ideas I would be very grateful.
I might be a channel related issue. However, what EXACTLY do you mean by 802.1x? Do you refer to 802.11 a/b/g/n? Which one does your router support? IIRC, the A500 supports a/g/n variants only. Not at my tablet right now to check.
Wilda said:
Thanks to the both of you for your suggestions. I may try the Acer patch later today if I have time, I'm stuck in meetings most the day, and will report back. If anyone else has any other ideas I would be very grateful.
Click to expand...
Click to collapse
Just got done trying the patch (after all the other resets suggested on the Acer website) and it didn't work. According to the documentation with the patch, it is only for versions .07-.09.
I'd also like to add that I use WEP on my home network and I connected without a problem this morning. We also use PEAP here at work, so maybe that's the issue.
FloatingFatMan said:
I might be a channel related issue. However, what EXACTLY do you mean by 802.1x? Do you refer to 802.11 a/b/g/n? Which one does your router support? IIRC, the A500 supports a/g/n variants only. Not at my tablet right now to check.
Click to expand...
Click to collapse
802.1X is an authentication protocol originally used on wired LAN's for port authentication that is now also often deployed in corporate wifi networks to authenticate wireless client access to the network.
It should not be confused with 802.11 specs for the RF layer.
rvholland said:
802.1X is an authentication protocol originally used on wired LAN's for port authentication that is now also often deployed in corporate wifi networks to authenticate wireless client access to the network.
It should not be confused with 802.11 specs for the RF layer.
Click to expand...
Click to collapse
OK, I see what you're talking about now. The A500 only supports 802.11 b/g/n. Not sure what you connected to on the first day, but there is no listed support for 802.1X.
I'm not sure you've got a handle on the difference yet. 802.11 b/g/n is the wireless LAN spec, 802.1X is an authentication protocol used on top of the 802.11 layer instead of WEP or WPA2/WPA.
My A500, like the OP's, when running 3.0 worked fine on the network with 802.1X EAP authentication. If you are in the presence of a network running 802.1X and attempt to connect you are presented with a menu for information such as the info in the OP's first post. This info may still be entered in 3.1 for the 802.1X EAP network but it is not authenticating in 3.1 like it used to do in 3.0.
I suspect that the A500 is not presenting its entered credentials correctly such that the authentication process can complete.
I can confirm the Acer offical patch works for .11 (even though it says US .07-.09) - before I couldn't connect at work (PEAP/MSCHAPv2) but WPA and WEP worked fine - after patch 802.1x EAP worked great.
Tested on US 32gb 4.010.11_COM_GEN2
well I installed the patch and will report tomorrow on the results...
Well the wififix patch is not effective in correcting the issue I have at work with 802.1x networks. Patch installed last night and this morning the a500 will not connect.
Guess this is another issue Acer is deficient in testing.
I also tried the double reset just to make sure that it wouldn't by chance have any effect. No connect results.
To answer FloatingFatMan the WAP has two antennas which can be set independently. Right now one is set for b/g and the other for n. As was previously stated 802.1x is an authentication protocol and has nothing to do with speed. In our case it allows wireless users to be authenticated through Active Directory instead of using a password like WEP or WPA.
I'll try the Acer patch today and see if I have any better luck than rvholland.
pfc.joker said:
I can confirm the Acer offical patch works for .11 (even though it says US .07-.09) - before I couldn't connect at work (PEAP/MSCHAPv2) but WPA and WEP worked fine - after patch 802.1x EAP worked great.
Tested on US 32gb 4.010.11_COM_GEN2
Click to expand...
Click to collapse
rvholland said:
Well the wififix patch is not effective in correcting the issue I have at work with 802.1x networks. Patch installed last night and this morning the a500 will not connect.
Guess this is another issue Acer is deficient in testing.
I also tried the double reset just to make sure that it wouldn't by chance have any effect. No connect results.
Click to expand...
Click to collapse
I have the same version as pfc.joker (just the 16GB model), but I got the same results as rvholland. Went home and worked fine but at work it's borked. I haven't been able to find anything useful on the web regarding this. Anyone talked to Acer about it? I'm afraid they are going to charge me $100 for the call.
4.010.13 doesn't help
My a500 updated late yesterday to 4.010.13 and even though there was reference to some wifi tweaks it does not improve the situation I'm having on 802.1X authenticated wifi.
Retried this morning at work and the same results of scanning-connecting-disconnected and then followed by simply staying at scanning for a long time.
There is never any mention of 'obtaining ip address'. I doubt its ever connecting far enough to communicate with the dhcp server.
I received the 4.010.13 update last night and hoped it would fix the issue but like rvholland I too still cannot connect to the wireless at work. Hopefully a fix is found soon.
rvholland said:
There is never any mention of 'obtaining ip address'. I doubt its ever connecting far enough to communicate with the dhcp server.
Click to expand...
Click to collapse
Same thing here. Watching the connections on the WAP it looks like the A500 tries to connect but hangs on the authentication and therefore never gets to the point where the DHCP server can assign an IP.
My first query via online support from Acer was not helpful. They suggested the same old "use 4.010.10" update about wifi issues or "use the patch" answer.
Perhaps the second round will get someone to read the actual explanation of steps already taken before replying with the steps for a different problem.
rvholland said:
My first query via online support from Acer was not helpful. They suggested the same old "use 4.010.10" update about wifi issues or "use the patch" answer.
Perhaps the second round will get someone to read the actual explanation of steps already taken before replying with the steps for a different problem.
Click to expand...
Click to collapse
Thanks for taking the time to check in with Acer. We only have a few weeks before school starts and have a lot of projects that need to be done before the students come back so I have very little time to look into this right now. I sure hope you can get a hold of someone that actually realizes this is a separate wireless issue and is not fixed with .10 or the wifi patch on their website.

Does anyone have a proper workaround for the obtaining IP address?

Honestly I have no idea why this is happening on my android 4.0+ devices. I will get stuck on obtaining IP address connecting to certain networks and the only thing that worked for my home network is static IP. But for instances when I don't have access to the router to know what the static IP should be, is there a way to get this working? This happened on my phone as well. I was at a local cafe which had wifi and before I upgraded my samsung galaxy s2 to ICS, I could connect to their wifi no problem, now it has the same issue, and so does my Nexus 7. I don't know what to enter for static IP, I entered some random IP, it connected but internet still didn't work. Why is this problem plaguing ICS onward, and does anyone have a workaround when static IP is not an option?
This is definitely not a universal problem (I've never heard of it before). Are you running stock roms? If not, then do you have these problems with stock roms?
C2Q
Why are you posting this to multiple threads?
There is no "proper way" to use a static IP for a router that is setup for DHCP only. For routers that use both, many times the static IP's are reserved for specific devices.
Sent from my Nexus 7
Because I didn't notice the other thread before I posted this one. Anyway then why is this obtaining IP address loop a problem on ICS? As I said, my phone on GB would manage to connect/obtain an IP address just fine before I upgraded to ICS. This happened with my home router and other areas as well. The solution that worked for me at home was to assign a random static IP within my routers IP range. But if I don't know the gateway IP this won't work. So what gives? I'm kind of confused what you mean by routers set up for DCHP only. If I use static or DCHP options on the android device to connect, they will both work (this was before ICS).
I ran into similar issues with my nexus 7 and my work open wifi. It needs you to connect to a web login page where you accept a use policy before you can surf. My nexus would connect but never redirect to that login page.
The issue was resolved by using static IP instead of DHCP and also by changing the DNS values to DNS1 8.8.8.8 and DNS2 4.4.8.8
Changing those settings lets me finally use my work wifi. My phone also has the same issue (its an ICS phone, whilst the nexus is jelly bean) but is not resolved with this change.
Sunburn74 said:
the issue was resolved by using static IP instead of DHCP and also by changing the DNS values to DNS1 8.8.8.8 and DNS2 4.4.8.8
Click to expand...
Click to collapse
Sure that is not 8.8.4.4 ?
Thanks for posting this question. I have exactly the same problem with my Samsung S3 (ICS) and Nexus 7 (Jellybean). My old Samsung S2 (Gingerbread) worked fine.
I am trying to connect to a hotel open network. When I try I get the looping "Obtaining IP..." message. I have a strong network signal.
What gives? How come earlier versions of Android worked but later ones don't?
As the OP stated, the static option works insofar as I can then connect to the network but the made up static IP numbers do not actually let me download (or upload) data. As the OP wrote, you need to know some valid values for the static IP setting.
Does anyone have a solution for this (apart from downgrading to Gingerbread)?
Ive always had this issue but my home router has dhcp off. A majority of routers start with 192.168.1.1 or 192.168.1.2 so its not hard to work it out.
BT routers always start with 192.168.1.254 so there's another option dunno why my devices do it but im used to it. My Wifes Xoom 2 and wildfire S are stock and do not have the issues my rooted ones do but i have just put it down to coincidence
First off. Is your modem in service? Do other devices connect? Have your restarted your tab? Does it connect to other networks? Meaning going to another WiFi hotspot If you can answer yes to all of these questions we move on....
What modem/router are you connecting to?
What type of WiFi encryption are you using? Wep-open, WPA, wpa2-psk
On the tab does it fail to obtain the IP address? Meaning it says "remembered"?
Not going to lie more the 3/4ths of the time you have the wrong WIFI PASSWORD. CHECK IT AGAIN usually its on the modem/router or if you have no clue here is a hint: on windows vista and windows 7 under control panel>network and sharing center>manage WiFi networks if your right click on the network name such as "Ilovepancakes"and go to properties it will have a security tab that you can click on and show password.
Sent from my Nexus 7 using XDA Premium HD app
bonesy said:
Ive always had this issue but my home router has dhcp off. A majority of routers start with 192.168.1.1 or 192.168.1.2 so its not hard to work it out.
Click to expand...
Click to collapse
I don't know what you mean. Do you mean that I should try these numbers to see if they work? You need a number of values to set up static IP addressing to work.
Did you dirty-flash your Nexus? A while back my Gnex wifi connections would take longer to complete the handshake. I did a factory reset/fresh install & it has been much faster.
strongergravity said:
Did you dirty-flash your Nexus?
Click to expand...
Click to collapse
My Nexus (and GS3) is completely stock (I have only added a launcher).
This problem seems to be caused by older routers, which don't seem to like something about newer versions of Android.
I'm not sure if it's something Google can fix, but the combination of old router and new Android seems to make logging onto wi-fi networks a problem.
Bump.
Ive been struggling with this problem for a week now since getting a transformer infinity. My s3 gets stuck when I try to connect to it. The tab cycles through connecting, obtain a valid address and saved.
I bought a new 32gb nexus yday and had this issue. I entered advanced settings, changed dhcp to static. Changed IP addy to 192.168.1.1 and it worked fine. Only had to do it once. After that it connected to every network fine without changing settings again.
Sent from my Nexus 7 using xda app-developers app
Warrior1975 said:
I bought a new 32gb nexus yday and had this issue. I entered advanced settings, changed dhcp to static. Changed IP addy to 192.168.1.1 and it worked fine. Only had to do it once. After that it connected to every network fine without changing settings again.
Click to expand...
Click to collapse
This worked for me also (Infuse 4G on JB), but it seems like this is only a problem on WiFi AP's that have marginal signal strength, even though they appear to have full bars. I personally have never have seen this issue on a network that was performing properly.
Same here!
Same thing is happening to me! Im using he htc desire c running ics.. my phone detects the wifi network, shows that it has excellent strength, but it gets stuck at "Obtaining IP Address"! My friend and I both bought the same model a couple of weeks earlier and till now neither of us have been able to connect to a wifi network! Please Help!!!
its a DHCP bug
This is probably not a problem with your network configuration unless it works everywhere else; im having the same problem as well as other people i know and its definitely a bug with DHCP, so the only way to work around this is by using a static ip as far as i know
bobbyelliott said:
I don't know what you mean. Do you mean that I should try these numbers to see if they work? You need a number of values to set up static IP addressing to work.
Click to expand...
Click to collapse
What he's saying is that most routers will begin assigning addresses starting with 192.168.1.1 or 192.168.2.1 for itself (you can access the router configuration page by typing in this address into a web browser), and then increment upwards afterwards. If you knew that the router started its DHCP addressing with 192.168.1.1, for example, you could try 192.168.1.2, and so on and soforth.
If you did a "dirty" upgrade, I'd recommend doing a factory wipe (after an appropriate backup-- there are some good apps out there that can handle this). In-place OS upgrades have a bad habit of being finicky. Android is also generally less tolerant of network "misconfigurations" than, say, Windows, OS X, or iOS. Many networks that use captive portals (your standard coffeeshop Wi-Fi) deliberately use an altered network setup to support their access policies, such as a captive portal.
However, with the exception of corporate/enterprise networks (which may require fine-tuning because of increased security), you really shouldn't be messing around with this if you don't have at least a rudimentary understanding of how networking works. That's not meant to be insulting, but when people plug in random values and find it doesn't work, it tends to lead to more frustration than utility.
(fyi: The reason you can "connect" by tossing in a random set of octets your your IP and DNS is because you've properly authenticated against your router, but you'll never be able to receive data unless your router's DHCP lease lines up with your self-assigned IP, because the router never handed that address out to you. It's the digital equivalent of building a mailbox in front of your house without registering with the post office, and wondering why you never get mail).

[Q] Problems connecting to wifi network: looping "obtaining IP address"

There appears to be a problem with new versions of Android and old routers. Many people have reported the "obtaining IP address" loop problem.
Let me explain. I use the leisure facilities in a local hotel. It has a public (open) wifi network. I believe it uses an old router. My Galaxy S2 (Gingerbread) and AsusTransformer (ICS) both connected to this network without problems. I recently replaced the S2 with an S3 (ICS) and my Transformer with a Nexus 7 (Jellybean). Neither of my new devices connect to this network. I have had the same problem in a local cafe.
I have researched this problem. It is not uncommon. It appears to be caused by an odd mix of hardware (router and wifi chipset) and software (later versions of Android). If you are unlucky (like me and some others) you will be unable to connect to some networks.
The solution is to use static IP addressing (since your device is unable to obtain a dynamic IP address). This will allow your device to connect to the network -- but you need to know the correct settings (for static IP addressing) before you can actually use the network.
This problem has been reported by many people. Does anyone know if there is a fix or a workaround?
The only one I can think of it to get hold of a device that does connect to this network and copy the (static IP) settings. But this would only solve it for one location meaning that I will run into it again the next time I try to connect to a network with old hardware.
Sometimes when I get that problem it's due to IP address conflicts on the Windows 7 computers.
I go to the computer and:
http://helpdeskgeek.com/networking/release-and-renew-an-ip-address/
Otherwise I just pull the router out and refresh it, should work for another few weeks or so.
Asovse1 said:
Sometimes when I get that problem it's due to IP address conflicts on the Windows 7 computers.
I go to the computer and:
http://helpdeskgeek.com/networking/release-and-renew-an-ip-address/
Otherwise I just pull the router out and refresh it, should work for another few weeks or so.
Click to expand...
Click to collapse
I don't have access to the PC. It is owned by the hotel. I need a solution that I can apply client (Nexus) side.
Solution
I found a solution. I asked the guy to reset the router and both my Nexus and S3 immediately connected. Someone advised me to do this. I have no idea why it worked. Not really a solution since i cant go round cafes asking people to reset their routers for me.
Is there a way to find out IP, DNS, gateway etc values on Nexus when they are dynamically assigned?
I sometimes have this Problem when starting my accesspoint after enabeling wifi on my N7.
I have to reboot my N7 in that case to get an IP.
Happened to me quite a few times when I went out with it to a restaurant or something. It just loops and loops.
My Nexus (and S3) now connect to the hotel network every time now. So it looks like you only need to ask the owned to reset his router once.
Embraced with this problem
bobbyelliott said:
My Nexus (and S3) now connect to the hotel network every time now. So it looks like you only need to ask the owned to reset his router once.
Click to expand...
Click to collapse
Resetting the modem solves the problem if you don't make any change to the router settings. I don't understand why the hell google is not solving the problem yet...
many users are found to face the same problem..
eve I can connect with my Nokia E72 but not with my N7...
I can get the IP from my cell phone. But come on, what's the point of doing so?? Are you gonna assign the IP for each and every WiFi you connect?? Or if the IP changes everyday??
Static ip won't help, yes you can connect to wifi, but cannot get connection to internet. This is a bug of android, and ITs in Princeton univ. had some investigation. 412 should have fixed it
Sent from my HTC Z710e using xda premium
gcd0318 said:
Static ip won't help, yes you can connect to wifi, but cannot get connection to internet. This is a bug of android, and ITs in Princeton univ. had some investigation. 412 should have fixed it
Sent from my HTC Z710e using xda premium
Click to expand...
Click to collapse
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
TheDarkDefender said:
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
Click to expand...
Click to collapse
What was the solution?
bobbyelliott said:
Is there a way to find out IP, DNS, gateway etc values on Nexus when they are dynamically assigned?
Click to expand...
Click to collapse
For a simple display of the values look at something like Network Signal Info of Wifi Analyser (both free)
jet1000 said:
What was the solution?
Click to expand...
Click to collapse
Use a static IP .
Sent from my Nexus 7 using xda app-developers app
You can only get internet access when you'll be using the correct IP, DNS etc. So try to find out what is the working IP setting...
Sent from my Nexus 7 using xda app-developers app
Deleted
I just started having a similar problem. I have a samsung galaxy tab with Sprint. I've had it for a year and this is the first time I've had this trouble.
The only difference is, I cannot connect to any wifi network at all. It keeps hanging on "obtaining IP address" and then disconnects. It doesn't matter if it's my home wifi or school or free wifi in a restaurant.
The only possible connection I can make is that I downloaded Lookout to check it out as a possible security app, I have since uninstalled it but that did not fix my problem.
Continuing to research this but any ideas on how to fix this would be fantastic.
I'm having this problem on my HTC One S. It happened yesterday without warning and it's really annoying. I went to a nearby cafe and the wifi worked perfectly, so it's something wrong here.
Static IP solution connects to me to the network but I can't actually use the internet, so I'm stumped.
i'm getting the same error with AOKP 4.2.2, and also know people with stock 4.2.2 with it.
the only way i found to fix it is to reboot the phone..... and wait for it to happen again and reboot it again
i cannot use static IP since in my university (and some other public places) it is not possible to connect it like that :S
TheDarkDefender said:
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
Click to expand...
Click to collapse
How did you solve this? I Need help with my tf 300
bobbyelliott said:
There appears to be a problem with new versions of Android and old routers. Many people have reported the "obtaining IP address" loop problem.
Let me explain. I use the leisure facilities in a local hotel. It has a public (open) wifi network. I believe it uses an old router. My Galaxy S2 (Gingerbread) and AsusTransformer (ICS) both connected to this network without problems. I recently replaced the S2 with an S3 (ICS) and my Transformer with a Nexus 7 (Jellybean). Neither of my new devices connect to this network. I have had the same problem in a local cafe.
I have researched this problem. It is not uncommon. It appears to be caused by an odd mix of hardware (router and wifi chipset) and software (later versions of Android). If you are unlucky (like me and some others) you will be unable to connect to some networks.
The solution is to use static IP addressing (since your device is unable to obtain a dynamic IP address). This will allow your device to connect to the network -- but you need to know the correct settings (for static IP addressing) before you can actually use the network.
This problem has been reported by many people. Does anyone know if there is a fix or a workaround?
The only one I can think of it to get hold of a device that does connect to this network and copy the (static IP) settings. But this would only solve it for one location meaning that I will run into it again the next time I try to connect to a network with old hardware.
Click to expand...
Click to collapse
Note: You Must have root.
Go to
/data/misc/dhcp/
and delete all 3 / 4 files there.
And voila it should work.

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