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Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....
hi.a friend of mine got a n1 just two days ago.after playing with it for some time(this is also my first time playing with android) i noticed that the data connection is always on and as he doesnt have a data plan he had been charged a lot.
we searched and found an app called APNdroid and now it seems that the phone doesnt connect automatically.but now he cant send mms o recieve. the mms button is ticked in apndroid and all the settings seem to be fine.can some one please help.
thanks
You need a separate APN for mms on most networks.
Question - what is the point of having an N1 without a data connection? Might as well have any old cheap crappy phone (which would probably actually be better for making calls than the N1 anyway!).
GlenH said:
Question - what is the point of having an N1 without a data connection? Might as well have any old cheap crappy phone (which would probably actually be better for making calls than the N1 anyway!).
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Click to collapse
thats true.the problem is our carrier doesnt have a data plan for mobile internet.and he got charged 200 bucks in a day with out even downloading anything from the marketplace.
and in the APN settings there is a slot for entering mms apn and proxy etc and he has it filled and it seems he even went to the carrier and even they coulnd find wats wrong
sliv said:
thats true.the problem is our carrier doesnt have a data plan for mobile internet.and he got charged 200 bucks in a day with out even downloading anything from the marketplace.
and in the APN settings there is a slot for entering mms apn and proxy etc and he has it filled and it seems he even went to the carrier and even they coulnd find wats wrong
Click to expand...
Click to collapse
This question might go better talking to a customer service rep from the carrier.
sliv said:
thats true.the problem is our carrier doesnt have a data plan for mobile internet.and he got charged 200 bucks in a day with out even downloading anything from the marketplace.
Click to expand...
Click to collapse
which mobile carrier doesn't have data plan for mobile internet
Hey you should try toggle data widget, it allows mms but blocks all other data connections. Its what I use when I'm not running the desire rom. I have to block data because it is so much more expensive here in New Zealand than most other places. 10mb a day for $1 and then $1 for every mb over that.. The nexus one would chew that up in seconds lol
Just got my sgs today, and it's using UMTS by default. as long as I don't have my wi-fi enabled, it won't access the internet... What am I doing wrong?
Thanks in advance.
Check your APN configuration.
Thanks - but I've already been there. APNs menu is empty.
Maybe a firmware defect?... the device's certainly using UMTS for voice calls, so there's no reason I won't be able to use data connection.
Fatherboard said:
Thanks - but I've already been there. APNs menu is empty.
Maybe a firmware defect?... the device's certainly using UMTS for voice calls, so there's no reason I won't be able to use data connection.
Click to expand...
Click to collapse
But that's the point, it shouldn't be empty.
You have to add APN settings yourself. In Access Point Names click Menu -> New APN
OMG... I'm such a n00b!
I thought this should be configured automatically from my SIM card, thanks again.
Fatherboard said:
OMG... I'm such a n00b!
I thought this should be configured automatically from my SIM card, thanks again.
Click to expand...
Click to collapse
not all SIM cards contain that information.
specially if you have been using the same SIM card since 2000 like i've been.
supposedly some newer SIM cards will have that info pre-programmed but... it's not compatible with all the phones anyways, so why bother.
i don't mind entering the APN settings by hand.
AllGamer said:
not all SIM cards contain that information.
specially if you have been using the same SIM card since 2000 like i've been.
supposedly some newer SIM cards will have that info pre-programmed but... it's not compatible with all the phones anyways, so why bother.
i don't mind entering the APN settings by hand.
Click to expand...
Click to collapse
Hi I have this same problem. APN is empty. I can add new APN but what next?? How will I know what settings to use, or to put in there. My network is O2 Ireland. Can any one help me?
Edit: I found settings i needed but unfortunately my internet still doesn`t work! What could be the reason?
Try this link, all UK networks
h**p://www.filesaveas.com/gprs.html
But those settings are for UK.
I`ve found correct one for Ireland O2.
Only Zedge and market is working. Internet doesn`t.
Once u're finished configuring your APN, restart your device. I wasn't able to access the internet using HSDPA (even though the icon showed up) until I restarted it.
Fatherboard said:
Once u're finished configuring your APN, restart your device. I wasn't able to access the internet using HSDPA (even though the icon showed up) until I restarted it.
Click to expand...
Click to collapse
I did restart and still no luck.
no joy here.
i've tried everything i can think of to get the built-in wifi hotspot to work, without success. i can connect, but then there is no internet access. on my vista laptop the connection properties read: "access: local only".
i've also tried tethering my blackberry playbook, with similar (non-) results.
i was beginning to think that EE might be detecting tethering and had started to block it, but i managed to connect OK today using the same sim in my old HTC Hd2 winMO 6.5 phone and the wmwifirouter tethering app.
Yes it works for me with my iPad, though i am on T-Mobile but its all part of the same network i think
theabsurdman said:
no joy here.
i've tried everything i can think of to get the built-in wifi hotspot to work, without success. i can connect, but then there is no internet access. on my vista laptop the connection properties read: "access: local only".
i've also tried tethering my blackberry playbook, with similar (non-) results.
i was beginning to think that EE might be detecting tethering and had started to block it, but i managed to connect OK today using the same sim in my old HTC Hd2 winMO 6.5 phone and the wmwifirouter tethering app.
Click to expand...
Click to collapse
Make sure you have the consumer broadband APN assigned. Search Google for the settings as I'm too lazing to paste mine! You should find them using google and then tethering will work. I use it regularly connecting my TF101.
Sent from my Nexus 4 using xda premium
im the same(orange uk)my n7 finds and connects to my n4 but no internet,its doing my head in lol as my old s2 worked
---------- Post added at 06:58 PM ---------- Previous post was at 06:45 PM ----------
michael_duvalle said:
Make sure you have the consumer broadband APN assigned. Search Google for the settings as I'm too lazing to paste mine! You should find them using google and then tethering will work. I use it regularly connecting my TF101.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
i cant see consumer broadband on my apn list just orange internet and mms
thanks for the replies guys.
i looked at settings/ more... mobile networks/ access point names.
there was no "Consumer Broadband" APN defined, so i created one entering values derived from here:
http://www.burnedouthippy.com/2011/...onnection-problem-on-the-htc-desireorange-uk/
'Select Consumer Broadband
Change the following settings, taking care to make sure that you copy these details exactly (including capital or lowercase lettering)…
APN from consumerbroadband to orangeinternet
Username from <Not set> to Orange
Password from <Not set> to Multimedia
Authentication type should be set to CHAP.
Press your Menu button, tap “Save”
Now in theory, you should be able to create a hotspot and connect to the internet'
didn't work for me, alas!
any other ideas?
Maggs69 said:
Yes it works for me with my iPad, though i am on T-Mobile but its all part of the same network i think
Click to expand...
Click to collapse
what have you got in your settings under:
settings/ more... mobile networks/ access point names
?
i'll borrow the wife's ipad II later and see if there is a special case for apple.
theabsurdman said:
thanks for the replies guys.
i looked at settings/ more... mobile networks/ access point names.
there was no "Consumer Broadband" APN defined, so i created one entering values derived from here:
http://www.burnedouthippy.com/2011/...onnection-problem-on-the-htc-desireorange-uk/
'Select Consumer Broadband
Change the following settings, taking care to make sure that you copy these details exactly (including capital or lowercase lettering)…
APN from consumerbroadband to orangeinternet
Username from <Not set> to Orange
Password from <Not set> to Multimedia
Authentication type should be set to CHAP.
Press your Menu button, tap “Save”
Now in theory, you should be able to create a hotspot and connect to the internet'
didn't work for me, alas!
any other ideas?
Click to expand...
Click to collapse
tried the same site mate,nada for me too
thats me tried foxfi(force close),wifi tethering for root users and pdanet to no avail so im giving up will save up for 3g n7
not good enough really, is it?
between this and the bluetooth fiasco i'm getting a bit angry with google.
hopefully the 4.2.2 update will bring some fixes.
i'm going to keep bumping this thread in the meanwhile.
Anybody else on EE (orange) and tethering successfully? Anybody?
I have had no success either. I tried calling orange but the guy was convinced I needed LG software like Kies to be able to set it up so gave me the number for LG. I think I'll call back and speak to someone else.
success!
problem solved!
i am now tethering my laptop and blackberry playbook to my N4 on EE (orange) UK!
All that was necessary was to phone Orange and have them switch it on; simple as that. i spoke to a chap in India, told him which handset i had, and he then activated data tethering "with a 1GB cap".
i received a "updated sevices" text on my phone moments later, switched off and on again, and it worked thereafter.
there was no charge for this. my contract is a 1 month sim-only dolphin 20 with 1GB data and i would presume the tethering comes out of this allowance (although the chap on the phone said that this was a separate thing ??)
anyway, for anybody else, it's nothing to do with APN settings etc. you need to phone orange and ask for it to be activated.
I'm on ee or orange UK and my hotspot works, you have to go into a ee store and activate tethering through them, check your data plan on your my orange account like the attached image and see if it says tethering in the info underneath the bar
http://tinypic.com/r/2rh66mu/6
Blewk
Sent from my Nexus 4 using xda app-developers app
Blewk said:
I'm on ee or orange UK and my hotspot works, you have to go into a ee store and activate tethering through them, check your data plan on your my orange account like the attached image and see if it says tethering in the info underneath the bar
Click to expand...
Click to collapse
thanks. however i just checked my orange online account and, unless it's taking ages to update (not unknown for orange), there is nothing new listed; certainly nothing about tethering, yet my tethering now works where it didn't before.
so it looks like it doesn't need to be indicated on the account for it to be activated.
theabsurdman said:
problem solved!
i am now tethering my laptop and blackberry playbook to my N4 on EE (orange) UK!
All that was necessary was to phone Orange and have them switch it on; simple as that. i spoke to a chap in India, told him which handset i had, and he then activated data tethering "with a 1GB cap".
i received a "updated sevices" text on my phone moments later, switched off and on again, and it worked thereafter.
there was no charge for this. my contract is a 1 month sim-only dolphin 20 with 1GB data and i would presume the tethering comes out of this allowance (although the chap on the phone said that this was a separate thing ??)
anyway, for anybody else, it's nothing to do with APN settings etc. you need to phone orange and ask for it to be activated.
Click to expand...
Click to collapse
just phoned them and that's me sorted too, cheers mate
Sent from my Nexus 7 using Xparent Green Tapatalk 2
Called them again and after a fair amount of messing around including adding the consumer broadband apn the guy said doesn't see why it won't work and that I should try tethering to a different device to check is not my macbook with the problem
Sigh
I still can't get this to work on the N4, I have it as a part of my package because it used to work on my HTC.
Sent from nexus 4 or SGS3 using xda premium.
I am on Orange. I changed to the N4 from my galaxy S2. My tethering used to work on the S2 (thought I had to change the APN settings to make it work) but hasn't worked at all on the N4. I know it could be due to it being a different device but it doesn't make much sense.
I am planning to move to Giff Gaff in the next few days, I will report back if I have any change on the Wifi tethering!
ThEGr33k said:
I am on Orange. I changed to the N4 from my galaxy S2. My tethering used to work on the S2 (thought I had to change the APN settings to make it work) but hasn't worked at all on the N4. I know it could be due to it being a different device but it doesn't make much sense.
I am planning to move to Giff Gaff in the next few days, I will report back if I have any change on the Wifi tethering!
Click to expand...
Click to collapse
Works fine on giffgaff here
Sent from my Nexus 4 using xda premium
Lothaen said:
Works fine on giffgaff here
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yep, I am happy to report that after going to giff gaff my tethering now works a treat. :victory:
Hello this is my first time here so I am sorry if I screwed anything up with this post.
Anyway I just bought an Axon 7 form Italian Amazon (I am from slovenia) and inserted my Sim card in it. Everything works fine except data. I can make phone calls or write texts but even if I turn on the data it just doesn't work
Is this a bug in software and if so is there end way to fix it?
Thanks in advance
Hi, maybe the wrong apn?
Settings >dual sim settings >mobile networks >access point names
Is there your provider?
Hi there was no app actually. I tried to make one just bi clicking random things and I got 3g connection. Any idea how to actually configure an apn?
Ulrih said:
Hi there was no app actually. I tried to make one just bi clicking random things and I got 3g connection. Any idea how to actually configure an apn?
Click to expand...
Click to collapse
Depends on which provider you have.
Look at this maybe your provider is also there: APN Settings
Ok thanks mate
You're welcome, look on my post above i added a link.
Ulrih said:
Hi there was no app actually. I tried to make one just bi clicking random things and I got 3g connection. Any idea how to actually configure an apn?
Click to expand...
Click to collapse
Hi, I'm from Slovenia also. Zivjo Which operator are you on? (Mobitel, simobil...)? Tell me and I will send you link for Apn settings. I have axon 7 from amazon.de and everything works
Perfectly. I use bob (simobil) operator.
Oh zivijo I am on simobil
Create 2 apns. One for data second for mms.
Just insert this data in and save. You will have like mi only it will be simobil. Then you are good to go
Sorry, for mms is this setting
It's still only 3g but it is quite fast (15MB down) so it will do. Ena lepa hvala
UPDATE: it works perfect now thanks again
Pull down your notification menu and make the the quick setting for "data 1" is enabled. That got me a time or two. It disables in ultra power saving mode. Check!
Sent from my ZTE A2017U using Tapatalk
Yoz should have 4g speed. Weird..
Yes I do have 4g now I rebooted the phone and it works
Great enjoy. If you have any more questions feel free to contact me.