[Q] Phone mutes ringtone & notification when it receives call - Nexus 4 Q&A, Help & Troubleshooting

Since sometime in this week, my Nexus 4 would automatically mute my ringtone and notification volume when it receives incoming call.
I was trying out few apps that block unwanted calls ( Call Blacklist, Root Call Blocker Trial ) since some stranger thought it was good idea to call me several times in late night.
Anyhow, after I found out about the problem, I uninstalled those apps thinking those apps were probably the cause but problem still persists.
Is full wipe and reinstall only way to let it function properly or is there some hidden setting that I don't know of?
I'd like to avoid the full wipe route if possible. :crying:
Sorry for asking question that is not really a Nexus problem, but I only have account in this forum anyways.. :laugh:

Related

BUG:NO RINGTONE COMING,HELP PLEASE...

There is a bug on my Qtec 2020(FW:166)-
when someone calls me no signal goes to my QTEC(But the beep signal goes from calling phone)-sometimes signal goes only at the end of the call,and i see a call as missed.
what is it :?:
It is difficult to say exactly what could be causing this kind of problem.
Might I suggest some troubleshooting tips?
1. Backup your device
2. Hard-Reset
3. Try some incoming calls to see if they work correctly.
4a. If 3 did not fix, try flashing your ROM with the newest version.
5a. If that solves your problem, re-install all of your programs and you are finished.
6a. If it does not solve your problem, you may have a hardware problem, contact the vendor.
4b. If 3 did fix your problem, re-install your programs one-at-a-time, giving time for testing between loading programs. Only after you have proven that call reception still works do you install the next program. In this way you determine if a program you have loaded is causing your problem.
HTH!
if I understood you correctly, you have a problem where the Incoming Call bubble doesn't show, not ringing sound when someone calls you. And sometimes, it takes like 5 seconds delay before it shows or rings?
i experienced this after installing some phone related software. i suspected that the system somehow is overloaded, and the memory is somehow insufficient to handle incoming call and notify you in time.
Do you have RingtoneX, PocketZenPhone, IA Caller ID, Caller2Picture, Cell Profiler ... etc installed? What are the phone related apps you have installed? Or perhaps, could you list what are in your \Windows\Startup, let us troubleshoot the culprit.
chriswo said:
if I understood you correctly, you have a problem where the Incoming Call bubble doesn't show, not ringing sound when someone calls you. And sometimes, it takes like 5 seconds delay before it shows or rings?
i experienced this after installing some phone related software. i suspected that the system somehow is overloaded, and the memory is somehow insufficient to handle incoming call and notify you in time.
Do you have RingtoneX, PocketZenPhone, IA Caller ID, Caller2Picture, Cell Profiler ... etc installed? What are the phone related apps you have installed? Or perhaps, could you list what are in your \Windows\Startup, let us troubleshoot the culprit.
Click to expand...
Click to collapse
YES.YOU ARE RIGHT.
From your list i installed only POCKET ZEN PHONE(but i also had this problem before i'v installed PocketZenPhone).
WINDOWS/STARTUP:
AFlashMan
CFlashMan
CheckAutorun
ChgDflnk
IA_Caller_ID(MAYBE THIS IS BUG :?: -but i have not it ins.on my QTEC)
MMReg
NFlashMan
poutlook
stk
TFlashMan
GUYS,Please,help...
So,what causes the bug :?: :roll:
I am running PocketZenPhone also, and do not experience this problem.
Unfortunately, I still believe that a HR is the only way you can prove that the problem is caused by software you have installed and not the hardware. It sounds drastic, but you must start from a clean PPC and prove that it works, then figure out which software is causing the problem.
ok,i'll soon try it.
BUT i wanna hear from chriswo what to do,cos he got the same bug. :arrow:
I've got a similar sort of bug, not sure what causes it though and its a pain,
I cant get the volume slider for the phone to stay above zero, i raise it and it beeps as i do it, and i close the volume control, open it againg and it back at the bottom, If i recieve an incomming call, all that happens is the screen flashes with the incomming call alert but no ringing tone at all?
how are the phone settings set ?
as in ring type ?
and how are the sounds and notifications settings
just checked them and they all appeared to be ok, but i wend back in and changed my ring tone and then tried to change it back and it said
'this ring tone is not working properly, You may want to choose a different one to use.'
Very strange, so i am now using oldphone as my ring tone and it is working perfectly!, looks like one of my ring tones has got corrupted somehow
I had the same problem also
Fix by HARD RESET.
At that time I try to test many Phone edition program. (on XDA 1 2002).
After that everytime when I try to install some new program, I'll backup my data first.
so,i still waiting for chriswo,cos he knows this sort of bug...

[Q] stock phone app often doesnt show its gui when receiving a call

hey all,
a while ago, suddenly one day without notice, my phone started behaving funny when receiving an incoming phone call.
Often, the Phone App's GUI wouldn't appear in the foreground. the phone would ring and vibrate properly, i could silent the ring with the volume rocker, but i have no way to answer the call. i know when it is finished ringing when i can see the missed call notification in the notifications bar.
also, during the ringing, i can continue using the app that was already in the foreground, the home button is disabled, and the notifications shade is disabled (cannot be pulled down)
i have no idea what i did to cause this (maybe playing with Handy Call?) and no idea how to get out of this state.
the worst part is, it seems to be random, i have no idea why it happens sometimes and not others. it is super annoying. ive actually started assigning specific ringtones to important people so i know immediately who is calling.
any one encounter this? any ideas?
xt907 running stock Rom 183.46.10, rooted, unlocked

notification sound issue

at some point of the day i noticed my notification sound no longer working.
I got all the msgs on my notification but with out sound.
turning off and on didnt fix. only the battery pull worked.
it happened like every once a day. some times I have to do battery pull twice a day.
I had this phone for a wk now.
anyone having notification sound issue?
even the turn off screen and on sound muted.
There's a few bugs, nougat is brand new, they'll fix things. My headphone kept buzzing one time until a restart
Its not just you. And I don't think its exactly something to do with Android 7.0
If you look at how your audio menu is when you change the ringer volume, you'll see that when the phone is set to vibrate, it actually MUTES the other two sliders.. it doesn't set them to vibrate. With that in mind, it seems more likely LG has a bug, than Android 7.0 having a bug.
Having this problem as well with my H910 (AT&T). It's very frustrating indeed. What's even worse is that it seems sporadic in nature, sometimes I will get a notification chime, sometimes I won't. As skyedream said, a battery pull is the only way to get consistent notification sounds, if only temporarily.
I think I get this too. Often I pull my phone out of pocket to find I had a text that I never heard.
Sent from my LG-H918 using XDA-Developers mobile app
I had this problem too yesterday where it was just frozen. Did a restart and all seemed ok after. First time that happened.
This happens to me as well. Also, I will get double notification sounds at times. Like an echo. Or, a different sound mixed with my selected sound. A reboot fixes. Have to do it a couple times a day. Very annoying.
No sound for notifications + no web video playback
I also have same issue with notifications. No pattern on what causes this, but a reboot gets rid of this (just for sometime! and the problem is back). I have also noticed apps not working smoothly and unable to play web videos including from Youtube app and Facebook App. Overall, tad disappointed with the software quality on this set.
Phone notification vibrate shuts off all other notification sounds
HikariNoKitsune said:
Its not just you. And I don't think its exactly something to do with Android 7.0
If you look at how your audio menu is when you change the ringer volume, you'll see that when the phone is set to vibrate, it actually MUTES the other two sliders.. it doesn't set them to vibrate. With that in mind, it seems more likely LG has a bug, than Android 7.0 having a bug.
Click to expand...
Click to collapse
Good call, thanks! I also notice that even though I have Sound Settings-Volume-Touch & Feedback sounds Off, I still get haptic feedback vibration on keyboard while typing this reply to you. It goes away when I go into Sound Settings-Vibration Strength, & turn slider off for Vibrate on tap. The Settings software isn't connecting the overall Volume Profile with the Vibrate Strength settings it seems. I don't know enough to know whether this is Android or LG. Under Vibrate Strength you can control notifications too, though haven't yet tested. Hope this helps til it gets fixed.
---------- Post added at 07:40 PM ---------- Previous post was at 07:26 PM ----------
DeesXDA said:
Good call, thanks! I also notice that even though I have Sound Settings-Volume-Touch & Feedback sounds Off, I still get haptic feedback vibration on keyboard while typing this reply to you. It goes away when I go into Sound Settings-Vibration Strength, & turn slider off for Vibrate on tap. The Settings software isn't connecting the overall Volume Profile with the Vibrate Strength settings it seems. I don't know enough to know whether this is Android or LG. Under Vibrate Strength you can control notifications too, though haven't yet tested. Hope this helps til it gets fixed.
Click to expand...
Click to collapse
I just tested texting...even though on quick settings slider notifications for text are grayed out, while call setting show vibrate only, in the full settings menu, under Vibrate Strength, you can slide the vibration strength up...I did this, sent myself a text, and phone vibrated the notification. I think it's messed up that I can't shut my call notification off completely, including nvibrate quickly with volume key or quick settings. Have to go into full settings menu sound & select silent. Please fix this Android/LG.
skyedream said:
at some point of the day i noticed my notification sound no longer working.
I got all the msgs on my notification but with out sound.
turning off and on didnt fix. only the battery pull worked.
it happened like every once a day. some times I have to do battery pull twice a day.
I had this phone for a wk now.
anyone having notification sound issue?
even the turn off screen and on sound muted.
Click to expand...
Click to collapse
Ya, I have the exact same problem... (I have a H990DS)
I can't seem to even fix it with a reboot.
I have emailed LG about the problem - we'll see what they say...
Digitalaks said:
I also have same issue with notifications. No pattern on what causes this, but a reboot gets rid of this (just for sometime! and the problem is back). I have also noticed apps not working smoothly and unable to play web videos including from Youtube app and Facebook App. Overall, tad disappointed with the software quality on this set.
Click to expand...
Click to collapse
I experience the same as you. I usually clear regents and then hit restart and all my notification sounds come back and videos. I'm just wondering, are you using any type of ad blocker? I use the ad block browser and I've noticed that whenever I open my browser, that's when my notifications get muted.
Issue resolved after update
Hi, looks like this issue is resolved with the update I got in January 2017 end. But not sure what caused it to fail in first place. But as of now, all is well after the update. Cheers!
I still have this problem over here on T-Mobile. Very annoying.
Anyone ever find a fix? Having these issues on a new LG V20 US Unlocked connected to Verizon.
Bumping this to see if anyone has found a solution to this. My V10 started muting notifications when the ringer volume was set to vibrate on one of its later updates. I figured it was a glitch in my phone since I didn't see anyone else complaining about it. This was one of the reasons i decided to upgrade to a V20. I was pretty surprised that it did the exact same thing and it's apparently by design. Who in their right mind would think this was a good idea?
I'm not sure of the cause, but I had many calendar reminder alarms fail to sound over several days when I got this V20. I tried different calendar apps and ended up with one called aCalendar. It works OK most of the time, but there is still a serious issue. If ANY other kind of notification happens to sound right when a calendar alarm needs to sound, the calendar will NEVER sound its reminder notification for the alarm. I've had this happen several times with incoming text or social networking message notifications. I hear those, and then the subsequent alarm that should have sounded concurrently is silent. I've had to set 2 reminders for the same important event, spaced 10 minutes apart, to try to reduce the odds of this issue hijacking an important notification. I've not seen this exact problem ever before on any Android device. My US Unlocked V20 is 100% stock. No idea what to do about it. But from what I can glean online, neither LG nor Verizon plan to push any future updates on the V20, so we're stuck.
For contact selecting unique notification tones that actually stopped working
I got this LG v20 and I loved it...still do....but... how do I keep certain text notification tones thst i select to not change back to default?...on its own? Crazy. I use zedge ap to download ringtones n notification tones. Maybe there is an issue there?
@Dkb123,
If you could please add some punctuation to your post, it might be easier to read so someone can understand your problem and help you .
I am using a rooted HTC One m10 with Viper ROM and am having the same problem. Echos notification noises, turns off alarm and notification sounds, and it is beyond annoying. I have already had to reset it twice to try to fix it and nothing has worked. I have no idea what is causing it but when I try to open my alarm app it says it was disabled and could have been caused by a system time change (which didnt happen) or battery saving (where I have it whitelisted). I will try disabling my ad-blocker. I'm not sure how those things could be connected but since it was suggested I will give it a go. I am consulting all of the developers I know about this but so far nobody has an answer. I am kind of starting to freak out because I need my phone to work. I have 3 kids under the age of 6 in school and need to know when someone has to get in touch with me. Before the last reset, I also saw that when my notification was disabled and I went back in to reenable it, it had been switched back to the sound I had selected the time before that. One more note. When I go in to check my notification noises, all of them, my ringer, notifications, and alarm, are all blank for about one half second before they repopulate and then show the correct tones. If it were as simple as it being my ROM someone would have posted it on the thread because it is a pretty big problem to have gone unnoticed. Is it possible we are all running an app or have a shared setting that is causing this to happen to only us. I had to dig pretty hard to find this thread in the first place. It might help if we posted a list of our apps, what do you guys think?
klear6 said:
I am using a rooted HTC One m10 with Viper ROM and am having the same problem. Echos notification noises, turns off alarm and notification sounds, and it is beyond annoying. I have already had to reset it twice to try to fix it and nothing has worked. I have no idea what is causing it but when I try to open my alarm app it says it was disabled and could have been caused by a system time change (which didnt happen) or battery saving (where I have it whitelisted). I will try disabling my ad-blocker. I'm not sure how those things could be connected but since it was suggested I will give it a go. I am consulting all of the developers I know about this but so far nobody has an answer. I am kind of starting to freak out because I need my phone to work. I have 3 kids under the age of 6 in school and need to know when someone has to get in touch with me. Before the last reset, I also saw that when my notification was disabled and I went back in to reenable it, it had been switched back to the sound I had selected the time before that. One more note. When I go in to check my notification noises, all of them, my ringer, notifications, and alarm, are all blank for about one half second before they repopulate and then show the correct tones. If it were as simple as it being my ROM someone would have posted it on the thread because it is a pretty big problem to have gone unnoticed. Is it possible we are all running an app or have a shared setting that is causing this to happen to only us. I had to dig pretty hard to find this thread in the first place. It might help if we posted a list of our apps, what do you guys think?
Click to expand...
Click to collapse
Hi. You posted this in the wrong area. This is for the LG V20. Try searching the HTC One M10 area for a solution. Someone there might be able to help you.

Ringtones Bug

870DS 10e TWN
unrooted
debloated (26 apps)
active non-LG or Google apps: Nova Launcher, AccuBattery, WhatsApp, Instagram, two banking apps. that's it!
missed a bunch of phone calls and texts today, discovered all ringtones and notifications were dead. in Settings, confirmed that all volumes were up, Airplane mode was off, etc. the crazy thing: on the ringtones / notifications screens, clicking on any/all of them produced no sound. none of them worked. and strangely, playing music or videos or youtube still worked fine.
rebooted and everything is working again, for now.
ugh. it happened again. missed a bunch of calls in the last two hours, and also the courier at my front door.
but it's unpredictable: earlier this morning i got a text message notification. but after that ... nothing. phone did not ring, but when i checked the ringtones and notifications and contacts, they all seemed to work.
anyone else have this happen?
AM Radio said:
ugh. it happened again. missed a bunch of calls in the last two hours, and also the courier at my front door.
but it's unpredictable: earlier this morning i got a text message notification. but after that ... nothing. phone did not ring, but when i checked the ringtones and notifications and contacts, they all seemed to work.
anyone else have this happen?
Click to expand...
Click to collapse
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
nchc said:
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
Click to expand...
Click to collapse
smart settings have not been activated. but Gestures > Silence incoming call / Flip phone to silence incoming call was ON. turned it off, will see if there's any change ...
something definitely wonky. might try another reset. again, this issue is intermittent / unpredictable:
took phone calls this morning at 7:53am and 8:00am. when i checked the call log, i saw that i missed an incoming call at 7:47am -- and the voicemail notification -- before these other calls.
concerning ...
nchc said:
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
Click to expand...
Click to collapse
I'm facing the same issue. Miss a lot of calls/text/alarms every day. I don't know when it's going to happen. A restart fixes it. I'll tell you what I've observed till now:
1. Can happen anytime. The sound will stop coming from speakers/headphones.
2. A reboot will fix it
3. Phone not on silent. Face down silent setting Off. Answer incoming call setting Off.
4. Notification/ringtone/system volume at max
5. No sounds, except for music, will come from the speakers
6. I put the phone on vibrate. Connected headphones. Called myself. There was a very very faint ringtone coming through the headphones.
Reverted to sound mode. Called again. No sound anywhere. Not from the speaker. Not from headphones.
7. Called LG customer care. They couldn't fix it.
I'm 100% sure that this is a software issue as a reboot fixes it. It might be because of a third party app. I've put my phone in safe mode to check if the issue resurfaces. Will inform on it after 24 hours of testing.
If anyone gets any solution please report.
---------- Post added at 12:42 PM ---------- Previous post was at 12:41 PM ----------
himanshu.bh said:
I'm facing the same issue. Miss a lot of calls/text/alarms every day. I don't know when it's going to happen. A restart fixes it. I'll tell you what I've observed till now:
1. Can happen anytime. The sound will stop coming from speakers/headphones.
2. A reboot will fix it
3. Phone not on silent. Face down silent setting Off. Answer incoming call setting Off.
4. Notification/ringtone/system volume at max
5. No sounds, except for music, will come from the speakers
6. I put the phone on vibrate. Connected headphones. Called myself. There was a very very faint ringtone coming through the headphones.
Reverted to sound mode. Called again. No sound anywhere. Not from the speaker. Not from headphones.
7. Called LG customer care. They couldn't fix it.
I'm 100% sure that this is a software issue as a reboot fixes it. It might be because of a third party app. I've put my phone in safe mode to check if the issue resurfaces. Will inform on it after 24 hours of testing.
If anyone gets any solution please report.
Click to expand...
Click to collapse
And I tried the factory reset also... Didn't work.
probably related to one of the 26 apps you debloated...

Notification sound bug

Does anybody face this bug" notification sound automatically go into the vibration mode,restart to get everything back to normal"??i tried cear partition cache but didn't help this method..help plz
I also have the same issue. In my case, notification sound or ring comes from earpiece speaker instead of main speaker so it's too low to be heard. Not sure about the root cause. Reboot definitely helps but quick way to fix it is to call any number(like 111) and hang up after putting it on speaker. Is anyone else facing the same issue?
I can confirm that notification/call ringtone goes silent automatically in v323 also. DND is not activated and no power saving module/mod is enabled. This is an annoying bug and frequently causes me to miss important calls and notifications
Same here.
I solved my problem this way..i dont know if it will work for you friends..
Step 1 download the zedge app from playstore
Step 2 download the htc reactive notification tone
Step 3 set it via phone setting but select zedge app
I dont have the call ringtone problem i set "RING 1"
check it guys ..and tell me if it is working or not?
Thanks. sorry for bad english!
Sayan Duary said:
I solved my problem this way..i dont know if it will work for you friends..
Step 1 download the zedge app from playstore
Step 2 download the htc reactive notification tone
Step 3 set it via phone setting but select zedge app
I dont have the call ringtone problem i set "RING 1"
check it guys ..and tell me if it is working or not?
Thanks. sorry for bad english!
Click to expand...
Click to collapse
Didn't work for me. Do you guys have any smartwatch connected via Bluetooth? I do and may be it is the root cause of this issue?
I think this issue definitely has something to do with Samsung gear S3. Whenever I turn off and back on the Bluetooth, issue appears to be gone for few hours.
Guys i think the new 326 update fixed this issue..whats say?
I still have this issue but it's not so frequent now. It comes back in 2-3 days after reboot.
Issue is there. Randomly no notification. 326
Sayan Duary said:
Does anybody face this bug" notification sound automatically go into the vibration mode,restart to get everything back to normal"??i tried cear partition cache but didn't help this method..help plz
Click to expand...
Click to collapse
I experience it too. But in my case, I don't have to restart the phone, only turn it back to ring mode works to fix it although only temporarily.
It happens randomly, if I'm not using my phone for about 15 minutes, not always happen but randomly, occasionally happen.
I don't have any smartwatch apps or alike installed, but I'll check for other apps that might causing it.
I wish whether it's a bug from Asus or mistake from my side, it can be fixed somehow, because it's annoying.
Still looking for the solution.
=========
UPDATE: SOLVED (A long ago actually, sorry I just write this now)
An app caused it. It has to do with timer and notification sound triggering at some preset times a day.
After I uninstall the app, all is OK.
Hey guys, I am too facing the issue. But root cause seems to be this.. When I open any app that gives some audio output, n I immediately try to reduce the volume. Somehow the ringer volume also goes down along with media. N after this whenever I press the volume rocker, it doesn't work on ringer volume but on media volume. Once I restart it works fine but same thing repeats if I do what I mentioned.
Hi guys anyone experience after the update or Android become Android 8.0 my phone do not have signal anymore

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