CDMA and GSM selection/antenna problem on Rogers - Nexus 4 Q&A, Help & Troubleshooting

About a week ago I noticed that I was no longer able to make any calls, receive any calls, nor send text messages on my Nexus 4. Called Google, and they ran through the troubleshooting steps, and finally decided they will just replace my Nexus 4. The strange thing is that I have full signal bars, and I have no problem with using data.
I am upgraded to 4.2.2. Before putting the order for the warranty replacement, I decided to go into *#*#4636#*#* and try changing the network type. By default, it is on "WCMDA Preferred". I changed it "GSM Only". Now I can make and receive calls, and send text messages again. However, it is on EDGE only, and whenever my phone restarts the phone defaults back to "WCMDA Preferred", and if I don't manually change it to GSM I miss all my calls and text messages.
I have had the Nexus 4 since November, and didn't have this issue. This weirdness started a couple of weeks ago. Anyone else experience the same? Is it something messed on Rogers side? Why doesn't my Nexus 4 no longer recognize the proper network type it should be connecting to?

hubbss said:
By default, it is on "WCMDA Preferred". I changed it "GSM Only".
Click to expand...
Click to collapse
How did you make the change permanent.
I tried changing this, but when I look back it's again on "WCMDA Preferred".
From what I see there is no confirmation button.
Never mind.
Seems the data connection needs to be on '2G only' to make it work.

Related

Stuck SMS problem - Try this out...

Didn't have time to browse all the posts on this issue but while we're waiting for the next useless hotfix from HTC, I tried to go with manual settings for the network and network type by doing the following:
1. Wireless controls>Phone>Band: Change network type from Auto to WCDMA. Left Band Frequency on auto. Done.
2. Settings>All Settings>Personal>Phone>Network: Changed "Network selection" to "Manual". Your device will search for all available networks. Pick your carrier/network from the list.
3. On the same screen as 2, tap on "Set Networks" and uncheck all other networks except your own primary network.
With the above change the phone will only have my home carrier to choose from (not sure if that makes any difference) and the network type will always stay with HSPA which is no problem for me in the area I live, in fact I want that.
Cant confirm if this does it since the issue occurs sporadic, but so far five days without any SMS stuck in the outbox which is unusual for me, used to get it every single day.
Obviously the above leaves it to you to manually manage the network settings as well as running H all the time may be a problem for some, but if this works as an interim (hopefully not permanent!) solution for some users it could be worth giving it a shot...
Cheers.
Rom:1.48.405.2 UK, clean install without any of the previous SMS fixes but including all the currently avail updates from HTC.
Radio:15.28.50.07
Alisha said:
Didn't have time to browse all the posts on this issue but while we're waiting for the next useless hotfix from HTC, I tried to go with manual settings for the network and network type by doing the following:
1. Wireless controls>Phone>Band: Change network type from Auto to WCDMA. Left Band Frequency on auto. Done.
2. Settings>All Settings>Personal>Phone>Network: Changed "Network selection" to "Manual". Your device will search for all available networks. Pick your carrier/network from the list.
3. On the same screen as 2, tap on "Set Networks" and uncheck all other networks except your own primary network.
With the above change the phone will only have my home carrier to choose from (not sure if that makes any difference) and the network type will always stay with HSPA which is no problem for me in the area I live, in fact I want that.
Cant confirm if this does it since the issue occurs sporadic, but so far five days without any SMS stuck in the outbox which is unusual for me, used to get it every single day.
Obviously the above leaves it to you to manually manage the network settings as well as running H all the time may be a problem for some, but if this works as an interim (hopefully not permanent!) solution for some users it could be worth giving it a shot...
Cheers.
Rom:1.48.405.2 UK, clean install without any of the previous SMS fixes but including all the currently avail updates from HTC.
Radio:15.28.50.07
Click to expand...
Click to collapse
On mine under Wireless Settings>Phone is only has the options for sounds available?
Jammie: Doesn't sound like the right place. It's basically just the Comm Manager.
Thats right: Comm Manager/Phone then scroll down to Band to make those changes, then Done or Cancel and hit the Menu/Network or Advanced Network tab.
Bear in mind that if you select WCDMA only as opposed to Auto, then you will have no signal at all if you go to a non-3G area (of which there are still many thousands of square miles in UK!); overall its best to keep this at Auto for everyday use.
OK, I did steps 2 & 3 but on the first I had problem... Phone couldn't connect with the network with WCDMA, only with gsm, so I turned it from auto to gsm... I don't care about 3G
have tried all that and it didn't solve the sms problem for me...

[Q] Nexus 4 Radio - No 3G/HSPA Signal

I've not had a 3G/HSPA signal on my N4 for a while now. Trouble is I don't know exactly when it happened as I'm generally on either WiFi at home or at work, where I know I can only get Edge.
I've tried the usual check the APN, *#*#4636#*#* and nothing's jumping out at me (if I tell it to use WCDMA only I get no signal at all).
I'm wondering if it was the 4.2.2 udpate and wonder if I've got the wrong radio - so the question is does anyone know what radio I should have on my N4? I'm in the UK on Vodafone, but I got the phone from the Play Store.
I've tried searching but the N4 seems to have had so many signal issues it's difficult to sift out the relevant stuff
I'm not rooted but I'm happy to do it if needed. Already tried a factory reset so nothing to lose!
Cheers,
Dave
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
simms22 said:
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
Click to expand...
Click to collapse
Yeah, sorry, forgot to say. I tried the wife's SIM (different operator) and same issue, only got a 2G signal.
I was thinking it might have been an issue when they updated it to remove the LTE "feature"
Even i have the same problem . I am from India and also have tried a couple of sim card . Im not able to get 3g signal at all . Anyone pls help....
i have the same issue solved whit RMA my first nexus 4 was defective, my new nexus 4 changed in warranty now works well
3G/HSPA networks
participles ipntsly
I started having the same issue today in Atlanta. Had another T-Mobile HSPA phone sitting next to mine with 4 bars while I was on Edge. My N4 is < 1 week old and seemed to be OK but now I can't get it on anything other than Edge.
I've checked my APN settings, reset the radio, turned data on/off and reset the phone with no luck.
Any advice?
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
This worked for me.. thanks
I am having the exact same problem as Dave. My n4 has just stopped connecting to WCDMA (H).
I have tried re entering my APN's, Turning on/off mobile network, Airplane mode, rebooting and removing the SIM. From the test menu I have tried WCDMA only but I lose my signal completely and go to emergency calls only. If I use either GSM only or WCDMA preferred I can get a 2G connection but nothing more and when on WCDMA preferred it can lose connection completely as well.
I am also with Vodafone UK.
solution for this
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
caka said:
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
Click to expand...
Click to collapse
Thank you! A few seconds after doing this my N4 connected to 3G!
I have tried what solutions were posted here but everytime I switch from 2G to 3G in the menu I lose signal on my phone..
gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
I tried this as soon as I put WCDMA preferred I lose signal, I have tried doing this in several locations as I live in the country, tried at my school where my friends get H+ and I still lose connection. tried going back to stock still the same issue
Can someone fixed this problem? "WCDMA only" mode make my N4 lost signal.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Getting bars on 'GSM only'
I have got the same issue on my Nexus 4, and I still don't understand how it happened in the first place. I updated a bunch of apps before going to bed and remember waking up to no signals on my phone.
Currently I only receive signal when I go *#*#4636#*#* and set it to 'GSM only'. Any other configuration (WCDMA preferred, WCDMA only, etc) results in loss of signal.
I have tried the following with no luck:
1) Restored Factory Settings
2) Installed an older version of android
3) Flashed multiple radios
4) Steps listed on this thread
Can anyone help me out with this?
Thanks

[Q] Stuck on "EDGE". How can I change the Network under "SIM Status" ?

[Q] Stuck on "EDGE". How can I change the Network under "SIM Status" ?
I'm running Dirty Unicorns 9.8 OFFICIAL (5.1.1) on my Nexus 4. The other day I noticed I had like one or two bars so went into Settings > About phone > Status > SIM Status and clicked "Network". Usually, there are a handful of providers to use there and sometimes changing to a different one improves my reception (This is a T-Mobile phone). I don't remember what I left it on.
Today the phone is stuck on "EDGE" under "Cellular Network Type". I tried to get back in the "Network" to check and see if I left it on something stupid, but I can't get back into the provider selection. No matter what I do, the device won't hook up to "LTE" (whatever HSPA/HSPA+ thing T-mo says is LTE). Everything worked fine last week. Haven't applied any patches or anything other than messing around with the Network settings. Any idea what I might try? Is there a magic dialpad entry to use to reset the Network?
Thanks
eris170 said:
I'm running Dirty Unicorns 9.8 OFFICIAL (5.1.1) on my Nexus 4. The other day I noticed I had like one or two bars so went into Settings > About phone > Status > SIM Status and clicked "Network". Usually, there are a handful of providers to use there and sometimes changing to a different one improves my reception (This is a T-Mobile phone). I don't remember what I left it on.
Today the phone is stuck on "EDGE" under "Cellular Network Type". I tried to get back in the "Network" to check and see if I left it on something stupid, but I can't get back into the provider selection. No matter what I do, the device won't hook up to "LTE" (whatever HSPA/HSPA+ thing T-mo says is LTE). Everything worked fine last week. Haven't applied any patches or anything other than messing around with the Network settings. Any idea what I might try? Is there a magic dialpad entry to use to reset the Network?
Thanks
Click to expand...
Click to collapse
Same problem here with metro pcs who uses T-mobile
After a few days of this, and several chats and calls to T-Mobile, it seems T-Mobile is "working on towers" in my area and things will be like this for a few days. The situation is this according to the last phone call with T-mobile:
* HSPA+ is no longer available on the towers in my area
* LTE and GSM (Edge) are the only supported modes
* LTE is not supported on the Nexus 4. tuff-shizz. buy a new phone.
Ok well this sucks... so here's what I did in the past couple days.
* Installed Chroma ROM and the the LTEEnable zip file thing floating around all the forums here.
* Found out Chroma was a rebranded AOSP ripoff so uninstalled it.
* flashed Dirty Unicorns 6.0.1 to my Nexus 4, bluetooth seemed funky so flashed the .33 radio from "dmitry" ROM that I found on several threads. Also flashed LTEEnable zip, not sure I needed it. LTE now working.
* dialed *#*#4636#*#* and went into "Phone Info"
* Network Type: "LTE"
* Set Preferred Network Type: LTE/GSM (PRL) -- originally had this set to "LTE only" but no voice calls could go out, or come in.
You would think this is the end of story, but wait. Voice calling takes 20 seconds to connect (even voice mail). With "LTE only" settings all incoming calls go directly to voice mail. never even rings the phone. Are you shizzing me?? With "LTE/GSM (PRL)" the phone waits for 20 seconds to drop from LTE back to "Edge" before the call finally hooks up.
Today, found out nexus 4 doesn't do VOLTE (Voice Over LTE). at least thats what google said. That would explain the Drop to "Edge" when dialing out.
Thing is, I tried this with a NEXUS 5 on my account, using two different sims , running stock Android Whatever on the N5 and it does the EXACT SAME THING. dropping calls to "Edge" before connecting. Takes 20 seconds to dial out. Incoming calls on LTE (which the n5 runs by default) all go to voicemail.
So it seems the workaround now is to dial the "magic number" above and set the "Preferred Network" to "GSM only" (Edge). That's the only way to get phone calls in or out of either device on T-Mobile's network today. Don't bother trying to Google anything though because it won't re-connect to LTE to do it. On either my hacked N4 or the stock ROM N5. You may as well be using a dial-up modem to get any data through either phone.
So, in the end, I don't have anything screwed up under "Network Settings". I'm stuck in "Edge" mode because Tmo is updating towers for LTE. It remains to be seen if I have to upgrade both and N4 and N5 to stay on T-Mobile however. The next few days will tell. I still think this is a bit of a ****-move on T-Mobile's part. Especially if I have to upgrade the N5. It's an expense I wasn't planning on. They could at least kick in some rebate to help out with the cost of new devices. No idea if it would save any money to switch carriers at this point.

Dropped calls in Sweden

I have two units of the mi A1 both behave the same way. The unit drops signal and moves to another net and drops call.
By entering *#*#4636#*#* chose Phone Information I can choose network type.
By default it is set to TD-SCDMA/CDMA/UMTS. Since I'm in Europe I would prefer something that started with LTE/UMTS or something like it, but it doesn't make a difference. It still drops calls. And when unit is rebooted it goes back to default again.
Anyone who has an idea about the dropped calls problem?
Henrik
No one else have problems with dropped calls?
I have the same problem.
I had some kind of similar problem this weekend. The phone is up to date and worked fine for almost 3 weeks. Suddenly the phone started to drop calls like I wasn't able to place any call, also when called me back I was getting out of network message. In the mean time I was able to use 4G network placing Whatsapp calls. First I have restarted the phone, then tried to reset all network settings. Nothing helped. Then I have entered the service menu with *#*#4636#*#* and selected Phone info. Here you can set the preferred network type. I have tried out several combinations until I have managed to place and receive calls with following settings: TD-SCDMA/CDMA/UMTS. Maybe It was a network related problem, I don't know, arround me all other phones worked fine. What I have noticed, when I have placed a call the network displayed 4G and it should switch to 3G during call. No Volte offered yet here so it must place a 3G call. After playing with settings this working as it should.
Did the settings save after reboot? I'm still having problems.
I still have TD-SCDMA/CDMA/UMTS after reboot. I don't know what were the default settings.
Henrik, did you come up with a solution? Fellow Scandinavian here with the same issue...
Somewhat strange... I'm using my A1 in Sweden as well.
During quite long calls (10-25 mins) I haven't had any 'dropped call' this far.
I'm having 2 SIM cards (1 private, 1 work) in mine, both Telenor.
Edit:
On Stock 7.1.2 Dec 17 ROM, not modified/unlocked or rooted!
Hey fellow swedish,
I am also considering to buy that phone.. Did you manage to find any solution? Do you think that worths it buy it?
JockeSve said:
Somewhat strange... I'm using my A1 in Sweden as well.
During quite long calls (10-25 mins) I haven't had any 'dropped call' this far.
I'm having 2 SIM cards (1 private, 1 work) in mine, both Telenor.
Edit:
On Stock 7.1.2 Dec 17 ROM, not modified/unlocked or rooted!
Click to expand...
Click to collapse
I think people in this thread have some ****ty MVNO with service from several carriers, and when the mobile switches carriers, calls drop.
If you're in a major carrier then such switch never happens so there are no dropped calls.
But I might be wrong of course.
That's weird.
I noticed that whenever I'm on 4G the calls usually drops out. If I have it set to 3G I don't seem to have any issues. I tried to set it to LTS/UMTS auto (PRL) but it goes back to stock setting when I reboot.
I had a Sony Xperia Z3 Compact before and I never had any dropouts so I don't think it's a carrier issue... What does yours say in the Phone info JockeSve?
Voice network type: LTE
Data network type: LTE
Set Preferred Network type: TS-SCDMA/CDMA/UMTS
it is dropping the calls... is it phone? or just toy?

not receiving incoming calls...

just got the phone yesterday and updated it to the P beta. everything works amazingly well for a beta in my opinion, BUT i cant receive calls. outgoing calls, texts, web and apps are just fine.
spent almost 2 hours at tmobile flipping all the settings around and no luck. any ideas would be appreciated.
Same issue here bro...Incoming don't ring but I get voicemail notifications.... Really annoying, even if it is a DP.
Turns out the beta doesn't play well with the essential LTE. Switch to 3g and calls will come through. Hopefully it doesn't take long to find a work around for it
I believe the people having this issue have volte enabled...try and disable volte (it's broken anyway and more than likely why calls won't ring through) and see if that works
Got same issue... My experience was that I could solve the problem with reboot.
Issue came after playing on settings for mobile network.
Is meaning, when you do this you have to reboot afterwards otherwise you can't receive calls
Try it.
vergilbt said:
Got same issue... My experience was that I could solve the problem with reboot.
Issue came after playing on settings for mobile network.
Is meaning, when you do this you have to reboot afterwards otherwise you can't receive calls
Try it.
Click to expand...
Click to collapse
Tried rebooting multiple times while changing settings around. The only way I can get the calls to come through is by going without LTE completely.
knotjeff said:
Tried rebooting multiple times while changing settings around. The only way I can get the calls to come through is by going without LTE completely.
Click to expand...
Click to collapse
Settings/network settings/mobile network/advanced/enhanced LTE?
I had the same issue and to fix mine I just enabled Wifi Calling.
When on wifi I didn't get a call, just missed call notification. After enabling wifi calling, it comes through without issue.
I tested calling off wifi and on wifi and all calls come through good now.
This could be similar, so you guys might want to look at that also.
Good luck!
Heard from a few that this was solved by going into phone app settings -> calls -> calling accounts, then turning on "receive incoming calls". Seems it's disabled to save battery? Can't confirm as I just flashed to try it out and then went back to 8.1 because I like themes too much. Lol.
I'm on Sprint and was never able to make or receive calls regardless of Network settings in the easily accessible options menu.
The following fixed my issue. You can access this menu without downloading an app but I forget how so it's easier to just download the free app https://play.google.com/store/apps/details?id=com.xsquarestudio.forcelte
I had my network mode set to LTE/CDMA when first using this app, and somewhere in the middle I changed it to CDMA but I'm not sure how much that impacted the actual fix.
These were my steps. I'm not responsible for any damage this may cause to your device as I'm not sure if messing with these settings is foolproof or not.
First, opened previously linked app "Force LTE" then under "Set Preferred Network Type" I changed to CDMA only. Enabled/disabled airplane mode. This seemed to do nothing as LTE was still showing in statusbar.
I then chose CDMA auto (PRL), airplane mode on/off, didn't seem to do much either. LTE still showed in statusbar and couldn't make calls. Also "Voice Network Type" showed "Emergency Calls only" inside the app.
I then chose the 3 dot menu and chose "select radio band". I changed that to United States, without resolving problem. Then selected "Cellular 800" and this may have solved the problem, but I continued on and selected PCS, fiddled with some settings in Phones settings menu. Was finally able to receive calls and my signal indicator showed 3G. In app Voice Network Type was listed as 1xRtt. I decided to select radio band once more and chose Class 10.
Calls were still functioning fine. So I went into Main settings menu and changed mobile network from CDMA to LTE/CDMA. LTE kicked in and calls still work!
Again, these settings may only work for Sprint hence the PCS Network option, and I believe Sprint may utilize the 800mhz frequency. The app might show you different options depending on your carrier. I don't know.
Anyway, fully functioning! Woohoo!!
Forgetfull said:
Settings/network settings/mobile network/advanced/enhanced LTE?
Click to expand...
Click to collapse
I don't have anything in my settings that says "enhanced LTE" .
Tried using the 4g/LTE and the LTE only options. Neither would let calls through.
I have this problem using the Essential PH-1 with Android 9 Pie in South Korea on the KT network. It should be fully compatible, according to radio specifications, however it only works when I change the following setting:
Settings | Network & Internet | Mobile network | Advanced | Preferred network type | 3G
This is not ideal, since it makes the Internet slow, but at least I can make/receive voice calls. I submitted a support ticket to Essential requesting their official help (I'm well within warranty).
I had the same issue when I use my Att prepaid plan. The problem is caused by wrong network type, you can send text and browse internet, because they use the different channel. My PH-1 wrongly recognized the sim as CDMA/LTE mode, just switch it to 4G/LTE, it will be work. Go to Settings, then search "wi-fi calling", point "advanced" then you can see an opinion "Preferred network type" if you are ATT or T-mobile user, and your preferred network type is "LTE/CDMA“ then your phone cannot make call. Switch it to "4G/LTE", you phone will be work. BTW, Verzion uses CDMA, so if you are Verzion user, CDMA/LTE will work for you phone.

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