Nexus Customer care germany. - Nexus 4 Q&A, Help & Troubleshooting

Does someone has a phonenumber of the german customer care support for the nexus 4?

dimi22 said:
Does someone has a phonenumber of the german customer care support for the nexus 4?
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Call the store where you bought it, i got mine at MediaMarkt Aachen. I have the same version landgenoot

gee2012 said:
Call the store where you bought it, i got mine at MediaMarkt Aachen. I have the same version landgenoot
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Click to collapse
Hey vriend:laugh:
i bought this phone from marktplaats. i paid 410 euro including shipment it was brand new. For me MM germany was to far away. But i have a buzzing sound in the earpiece that is really annoying. i want to do something about it but cant find any contact information.

Related

[Q] Seems to have found the 16 GB version...

..but, am uncertain about the "validity" of this online shop.
Anyone have experience with this merchent?
http://www.cellgsmphones.com/conten...omnia_7_16gb_unlocked_gsm_phone_preorder.html
there is no 16 giga version for the omnia7
Thats wrong. There is such a version - for example in Germany.
If this site got the 16GB Version is a different matter tough.
These shops have the 16GB Versions http://geizhals.at/eu/a582829.html
watch out for the German T-Mobile Branded Omnia 7. It's not released right now, we have to wait 2-3 weeks.
Not 2-3 weeks. I just got an email that the place where I bought it will send it to me on Friday.
Most sites on the Internet says 16th or 18th though.
Where did you buy it, the most shops i asked about the 16GB version said 2-3 weeks.
I bought it with a contract on an ebay store.
I guess thats not what you are looking for.
But on amazon.de there are for example a few shops with a delivery on 18th.
If you search on google you will see the other stores with 16th (I have doubts that they really get it delivered by then, but thats what they say)
Anyone found one outside of Germany? Also, are the German ones unlocked and usable abroad?
Starting to get tired of waiting for the Dell Venue Pro.
A t-mobile phone is a t-mobile phone as far as i know. You can buy it from the link i posted earlier this morning sim free from deutsche telekom *aka t-mobile*
***posted this earlier****
It's with deutsche telekom you can get the 16gb version.
Found the link.
http://www.t-mobile.de/shop/handy/0,4855,2963-_122595-0-10452;CNC-0,00.html
ohne vertrag - without contract = 609.95€
"Someone Phone them this morning on 0800 33 55222 *german phone code 49* and see where they'll send it, i'm guessing anywhere if you pay for it"
T-Mobile US and UK are not compatible so I need to be sure there's no issue between Germany and UK as that would be a waste of my money .
Peew971 said:
T-Mobile US and UK are not compatible so I need to be sure there's no issue between Germany and UK as that would be a waste of my money .
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Click to collapse
I travel europe and get no issues apart from roaming charges , i am in live chat with them now, it's worth a laugh later, my bad german 5 min, then he asks "do i speak english...fu**ing classic*
What I meant was... If it's locked to T-Mobile DE, would it be ok with T-Mobile UK.
On a side note I wasn't expecting such a high price, maybe 100€ less...
Peew971 said:
What I meant was... If it's locked to T-Mobile DE, would it be ok with T-Mobile UK.
On a side note I wasn't expecting such a high price, maybe 100€ less...
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Click to collapse
I'm getting there. I've asked, but god bless him, its like this
"Dennis: NoThis does not go because you a German address must have."
saying that, i asked him this in german it seems.
for a free sim 7up.
****UPDATE****
*chat transcript*
http://img686.imageshack.us/img686/1307/livechat.png
Seems will work, Just have to be german to have it sent too you
Alright, waiting for an update. It seems Amazon.de is selling the phone too but they don't mention storage.
Peew971 said:
Alright, waiting for an update. It seems Amazon.de is selling the phone too but they don't mention storage.
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Click to collapse
I didn't think 513.964 GBP - is that bad for the 16GB thinking what they are selling the 8gb here for ?
I updated
mwako said:
I didn't think 513.964 GBP - is that bad for the 16GB thinking what they are selling the 8gb here for ?
I updated
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Click to collapse
Yeah maybe compared to the 8GB but the PAYG HD7 is only £380 and also 16GB, even if you pay to unlock it you won't go above £400 .
I might have to wait for the Dell Venue Pro afterall and upgrade the SD card.
Peew971 said:
Yeah maybe compared to the 8GB but the PAYG HD7 is only £380 and also 16GB, even if you pay to unlock it you won't go above £400 .
I might have to wait for the Dell Venue Pro afterall and upgrade the SD card.
Click to expand...
Click to collapse
But ya don't get the fastest, brightest unit atm lol, it's personal taste, i love HTC, i have shares in them lol the better they do, the richer i get
I've had a HTC from the MDA pro, TyTnII, Touch Pro 2, HD2, and now the Samsung, Why... put two next to each other When HTC front the cash and jump Samsung again with a new model back i go
I've got the German Omnia and it is definitely not locked to T-Mobile, because otherwise I wouldn't be able to use it with o2
The phone has no hardware branding but software branding with some uninstallable software and a customized search within IE (instead of Bing you get a Google based Telekom search). The biggest problem so far is that the MMS settings are locked to T-Mobile and are not customizable, so I can't sent or receive MMS (for me, it's no big deal, but for some it is...).
Furthermore, you can get the phone from other stores as well: Geizhals (local price search) has an overview of several shops that have the phone and are also cheaper than T-Mobile. The shop with the lowest price (handyattacke.de) also mentions that it might be possible to ship to other countries, but you have to ask them ("Lieferung in weitere Länder auf Anfrage."). Might be worth a try
Reihnold said:
but software branding with some uninstallable software
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Click to collapse
which software from t-mobile can not be removed?
i removed all the t mobile stuff
only the mms problem is there...
mwako said:
*chat transcript*
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LOL! Thats pretty funny... No offense, but let me guess, your german was coming from google translate or something like that? At least you´ve tried it!
Was today in a T-Mobile Shop in Germany and was asking the guy there about the Omnia 7. He confirmed me that all the T-Mobile branded Omnia 7 which are sold in Germany have 16GB memory and are not locked... That means you just have to find a Online Shop in Germany who send it to Europe to get a 16GB one. The only things you have to accept are the mms problem, startscreen from T-mobile for 2 seconds and the T-mobile Search. But Im sure with the time somebody here solve that problems...

Samsung Omnia 7 from USA to India?

Hey people,
An uncle is coming down from US to India (my current country) and I plan to buy the Omnia 7.
Should I ask him to buy one for me...but again, will I have to unlock it???
Does it come carrier specific like the iPhone?
Do I have to "Unlock" it?
Or should I just ask him to get the phone and pop in my SIM card from India?
Any help is greatly appreciated.
I'm pretty sure the Omnia 7 isn't sold in the US. They have the Focus instead.
Someone correct me if I'm wrong.
Yes, it's not sold in the US or Canada. But he can order one from ExpanSys (who gets them from Europe).
I picked a few up from Canada before I headed to Saudi Arabia. Work like a charm. Just gotta remember there's tax, warranty, customs, shipping. Not much profit made for reselling them Manuals also came in french, but that's not a big deal if you know how to use these things.
bmazloum said:
Yes, it's not sold in the US or Canada. But he can order one from ExpanSys (who gets them from Europe).
I picked a few up from Canada before I headed to Saudi Arabia. Work like a charm. Just gotta remember there's tax, warranty, customs, shipping. Not much profit made for reselling them Manuals also came in french, but that's not a big deal if you know how to use these things.
Click to expand...
Click to collapse
Hey thanx a lot guys for ur replie...its a lil surprising that teh Omnia isnt in the US...
Peew971 said:
I'm pretty sure the Omnia 7 isn't sold in the US. They have the Focus instead.
Someone correct me if I'm wrong.
Click to expand...
Click to collapse
Anywyas what about Dubai? The main Proper City???Even on the website, nothing clearly is mentioned...when where etc??
But thanx! And do let me know about Dubai...
Hello...
As Peew971 said: Omnia 7 isn't sold in USA by default, and ExpanSys actually have a very high prices, I got mine from Australia, factory unlocked and shipped to Libya (cost me about 840$ at that time, with Screen Protector + Case + Shipping Insurance), I've checked the website now (becextech.com.au) and it is priced at 699 AUD$ (= 687 US$) without shipping costs.
I hope I've helped you...
ahmadmr said:
Hello...
As Peew971 said: Omnia 7 isn't sold in USA by default, and ExpanSys actually have a very high prices, I got mine from Australia, factory unlocked and shipped to Libya (cost me about 840$ at that time, with Screen Protector + Case + Shipping Insurance), I've checked the website now (becextech.com.au) and it is priced at 699 AUD$ (= 687 US$) without shipping costs.
I hope I've helped you...
Click to expand...
Click to collapse
Hey ahmadmr,
Thanx for your reply...I am not very confident of ordering a phone from somewhere else..especially from another country..there is a similar website here in India..I contacted them and they asked me to wait for a couple of days..so lets see, but thanx again..if it is available in the Middle East (Dubai) I can ask a friend to get it too...
t mobile germany is probably your best bet. ive seen a number of posts saying the phone is unlocked & i think its the 16Gb version too.
robnewton1 said:
t mobile germany is probably your best bet. ive seen a number of posts saying the phone is unlocked & i think its the 16Gb version too.
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Click to collapse
Oh ok...Germany..yea...makes sense...Will surely try now...a couple of friends keep going there...

How to get a Nexus 4 in Italy?

As the title says,I would buy a Nexus 4,but I live in Italy and I don't know when it will be available in my county....
So,how can i take it from America(I'll save some euros paying it with dollars)?
If someone could send it to me i'll pay shipping cost and a little extra.....or there are any shops like amazon that can send it to me?
+1
I'm Italian too and the Nexus 4 will be buyable in the end of November and the first dais of dicember from Internet and shops as Media world..
Now the question is: how much will it cost? I read in countries those can't buy it from play store (Italy, Austria, Sweden, Netherlands and others) it will cost 550 euro in 16gb version! It's a theft!
Any information about this?
Rusl1TA said:
I'm Italian too and the Nexus 4 will be buyable in the end of November and the first dais of dicember from Internet and shops as Media world..
Now the question is: how much will it cost? I read in countries those can't buy it from play store (Italy, Austria, Sweden, Netherlands and others) it will cost 550 euro in 16gb version! It's a theft!
Any information about this?
Click to expand...
Click to collapse
im from portugal and my country doenst support google play to buy nexus devices... if it cost 550, i know some people in france and will ask them to buy one and send for my for more like 10 euros
I'm looking for another way to buy the Nexus 4 because i've read about the price in Italy and I don't want to be robbed,I can ask to my uncle in Germany and he will send it to me,but buying it in America would be a better way because I won't annoy my uncle and I could save some euros(349$ for the phone+more or less 50$ of shipping cost=309 euros).So,someone know about a site where i can buy it?If not,who could send it to me from America?
Frattak said:
I'm looking for another way to buy the Nexus 4 because i've read about the price in Italy and I don't want to be robbed,I can ask to my uncle in Germany and he will send it to me,but buying it in America would be a better way because I won't annoy my uncle and I could save some euros(349$ for the phone+more or less 50$ of shipping cost=309 euros).So,someone know about a site where i can buy it?If not,who could send it to me from America?
Click to expand...
Click to collapse
I need a site to buy it from Italy for a decent price
if you buy it from US you will pay ship + taxes (dazio+iva).
borich said:
if you buy it from US you will pay ship + taxes (dazio+iva).
Click to expand...
Click to collapse
Yes but how can I buy if from US? I have no relatives there
borich said:
if you buy it from US you will pay ship + taxes (dazio+iva).
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Click to collapse
Yes, and you will have no warranty as well.
Rusl1TA said:
Yes but how can I buy if from US? I have no relatives there
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Click to collapse
Only from an online store like amazon or expansys. In order to get it from play you must have an adress in the u.s as well as a u.s credit card.
Rusl1TA said:
Now the question is: how much will it cost?
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Click to collapse
http://www.clove.co.uk/lg-nexus-4
&
http://www.handtec.co.uk/product.php?xProd=8177
jauhien said:
http://www.clove.co.uk/lg-nexus-4
&
http://www.handtec.co.uk/product.php?xProd=8177
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Click to collapse
In Italy it will cost about 550, so I asked.. Can I buy it from this site you linked if I live in Italy?
I live in the US and will buy and ship a Nexus 4 to you. PM me.
dralways said:
I live in the US and will buy and ship a Nexus 4 to you. PM me.
Click to expand...
Click to collapse
I don't trust of this kind of things, I prefer find a site to buy it..
Nobody knows a site where I can buy the phone at maximum 400$?
Can buy from uk
Hi I can get it from UK as my brother still lives there and if someone wants one I can get it for you + a little extra. Of course if you don't trust me (why you should?) I can arrange a "meeting day" for delivery in the Venezia-Mestre/Padova area.
If you are interested PM me
I'm Italian but living in London.. was wondering how the warranty will work with devices bought in UK and taken to Italy, in case if issues will you have to send it back in UK?
Sent from my Wildfire S using xda app-developers app

G4: Buying in UK, using in India!

Well.. the subject says a lot about my concern..
But the specific issue would be: Will I get the Android updates in India, if I'm using a N4 bought from UK?
PS: I believe there won't be any radio issues because they are anyway selling same N4's worldwide! Please confirm, someone?
PPS: Its N4 in the status! G4 is a typo *sort of*
Yes you should get the updates and your calling / internet should work with your Indian service provider frequency too.
I m getting one too
hey ..I am also getting one from UK. My friend will bring that for me. Can you tell me how much will be taxes and shipping over the 279 pound price.
PS : shipping to London not India :good:
Tax (VAT) is included in the price, shipping we don't know for sure yet, but it's looking like £9.99
Can anyone bring one for me
Thanks for the replies guys!
I'll ask a friend to bring one with her when she comes to India. Also, I've no idea about the shipping/ taxes but it will anyday be less than the ebay price of ~27k (16GB) in India ..
One more question. I read somewhere that phones bought in UK will be registered on Google Play with a UK account only. Is that true?
*sorry for the newb-ness*
Nope.
aashish2137 said:
Thanks for the replies guys!
I'll ask a friend to bring one with her when she comes to India. Also, I've no idea about the shipping/ taxes but it will anyday be less than the ebay price of ~27k (16GB) in India ..
One more question. I read somewhere that phones bought in UK will be registered on Google Play with a UK account only. Is that true?
*sorry for the newb-ness*
Click to expand...
Click to collapse
That's not true, there is no such thing as a "UK Account" all Google Accounts are international. My dad bought a One X in India with a Google Account he made there, and he brought it back to Australia, and it's fine. Jellybean Update, the lot. However, there are a bunch of Indian apps, like Bollywood Music Streaming, and AirIndia, that are still on the phone. But besides, that it's great.
LaviLoki said:
That's not true, there is no such thing as a "UK Account" all Google Accounts are international. My dad bought a One X in India with a Google Account he made there, and he brought it back to Australia, and it's fine. Jellybean Update, the lot. However, there are a bunch of Indian apps, like Bollywood Music Streaming, and AirIndia, that are still on the phone. But besides, that it's great.
Click to expand...
Click to collapse
That sounds great. As a matter of fact, that very reassuring! Thanks for sharing! ..
I believe the Indian apps should anyway vanish after installing a custom ROM!
Will be available in India by 30 Nov.:good: (confirmed)
rohit_nikalje said:
Will be available in India by 30 Nov.:good: (confirmed)
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Click to collapse
That isn't too long a wait to make!
But the bigger question is, what would be the price?
Nexus 7 launched at 17,000, almost a double of what it meant in $$ exchange terms!

Ordering from Hong Kong.

Hi all!
I have a friend, who lives in Hong Kong and would be able to easily buy and get the phone back to me (his sister is an air stewardess) so yay for me. The 64gb option works out to be about £410-420 taking into account currency rates, which is a massive saving!
Problem is:
1) I can't check the Hong Kong version of the Google store so I can't check the availability but my friend says it's not there yet. Does anyone know when they usually stock it? I've tried using Hola extension to see if I could emulate an Hong Kong I.P address but didn't get anywhere with that.
2) Will be any band issues etc if I was to use the phone here with a sim-only contract here in the UK? How would after-sales work?
Thanks for any help!
2. HK should be the international version and fine for the UK. Zero aftersales unless you return it via the route you got it.
I'm visiting Hong Kong today and tomorrow. Can you buy the international version In any shops or is it only the Play store?
so the OG roms google released are only for one model. Since they have two Nexus 6p does the same OEM roms work on both models?
i.e. these:
https://developers.google.com/android/nexus/images?hl=en#angler
The best way is to ask your friend to order one sim free in the UK and send it to HK. So that you can enjoy the VAT free but to pay £20 something for delivery. Then send it back to UK for you. You will also have the local customer service in the UK.
However, I think those UK sim free vendor with international delivery does not have stock at this moment.
Sent from my Nexus 6 using XDA Free mobile app
Just checked with VPN,
It is not released in the HK play store yet.....
deeproot said:
so the OG roms google released are only for one model. Since they have two Nexus 6p does the same OEM roms work on both models?
i.e. these:
https://developers.google.com/android/nexus/images?hl=en#angler
Click to expand...
Click to collapse
The only difference is the LTE bands, AFAIK.
kboya said:
2. HK should be the international version and fine for the UK. Zero aftersales unless you return it via the route you got it.
Click to expand...
Click to collapse
Ahh balls! Is that Google's official word on aftersales support?
smallvan said:
The best way is to ask your friend to order one sim free in the UK and send it to HK. So that you can enjoy the VAT free but to pay £20 something for delivery. Then send it back to UK for you. You will also have the local customer service in the UK.
However, I think those UK sim free vendor with international delivery does not have stock at this moment.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Hmm yes that is an option but then I'll have to deal with getting the tax back etc. I think I'll risk it with getting one from HK as it'll be a bit more straight forward. There doesn't seem to be any quality control issues does there?! Hopefuly I'll get a good one and won't ever need to worry about returning it etc..
ugene1980 said:
Just checked with VPN,
It is not released in the HK play store yet.....
Click to expand...
Click to collapse
Ohh how exactly do I use a VPN to emulate a Hong Kong I.P address? Any pointers would be great!
kboya said:
The only difference is the LTE bands, AFAIK.
Click to expand...
Click to collapse
Am I right in thinking you're talking about some ROM and not the fact the HK version will be different/difficult for me to use in the UK?
No, I'm saying the HK should be the international version with UK bands fully supported. The US version only supports some of the UK LTE bands.
HK version support below freq (6P) - it lists
GSM/EDGE:850/900/1800/1900MHz
UMTS/WCDMA:B1/2/4/5/6/8/9/19
TD-SCDMA:34/39
CDMA:BC0/1
LTE (FDD):B1/2/3/4/5/7/8/9/17/19/20/28
LTE (TDD):B38/B39/40/41
CA DL:B1-B5、B1-B8、B1-B19、B3-B3、B3-B5、B3-B7、B3-B8、B3-B19、B3-B20、B3-B28、B5-B7、B7-B7、B7-B20、B7-B28、B39-B39、B40-B40、B41-B41
5X just start the sale, hopefully 6P will soon be available
kboya said:
No, I'm saying the HK should be the international version with UK bands fully supported. The US version only supports some of the UK LTE bands.
Click to expand...
Click to collapse
Ok thanks!
Hi-Fi said:
HK version support below freq (6P) - it lists
GSM/EDGE:850/900/1800/1900MHz
UMTS/WCDMA:B1/2/4/5/6/8/9/19
TD-SCDMA:34/39
CDMA:BC0/1
LTE (FDD):B1/2/3/4/5/7/8/9/17/19/20/28
LTE (TDD):B38/B39/40/41
CA DL:B1-B5、B1-B8、B1-B19、B3-B3、B3-B5、B3-B7、B3-B8、B3-B19、B3-B20、B3-B28、B5-B7、B7-B7、B7-B20、B7-B28、B39-B39、B40-B40、B41-B41
5X just start the sale, hopefully 6P will soon be available
Click to expand...
Click to collapse
Wow really? Awesome. Can you please update me/us here when the 6P comes out!
I trust my friend to get the device and everything...but not his speed in replying back to me/actually doing it lol and I'm worried it'll get sold out.
He thinks it will be easier/available in local shops like Fortress and Broadway. What do you think? Did the 4, 5 and 6 come out as soon as it was for sale online?
Thanks.
chasingstatus said:
Ok thanks!
Wow really? Awesome. Can you please update me/us here when the 6P comes out!
I trust my friend to get the device and everything...but not his speed in replying back to me/actually doing it lol and I'm worried it'll get sold out.
He thinks it will be easier/available in local shops like Fortress and Broadway. What do you think? Did the 4, 5 and 6 come out as soon as it was for sale online?
Thanks.
Click to expand...
Click to collapse
I'm waiting too
6P - i think it is not so hot in HK, i do search several forum, just only few discussion, may be it comes form strange black color stripe at the back, and her brand "Huawei" this phone just fit for Nexus fans like me, so I guess it won;t be sold out soon
for the local shop sales, it seems it is different to the past, as 5X start online sales yesterday, there is no local sales yet, in the past, shop sales start 1-2 weeks prior online
Hi-Fi said:
I'm waiting too
6P - i think it is not so hot in HK, i do search several forum, just only few discussion, may be it comes form strange black color stripe at the back, and her brand "Huawei" this phone just fit for Nexus fans like me, so I guess it won;t be sold out soon
for the local shop sales, it seems it is different to the past, as 5X start online sales yesterday, there is no local sales yet, in the past, shop sales start 1-2 weeks prior online
Click to expand...
Click to collapse
Hm if that's the case I'll tell him to order it as soon as it's out on Google. Don't think Fortress/Broadway are going to have it in stock soon too then, also don't think it'll be at Google's price?
Keep me updated!
chasingstatus said:
Hm if that's the case I'll tell him to order it as soon as it's out on Google. Don't think Fortress/Broadway are going to have it in stock soon too then, also don't think it'll be at Google's price?
Keep me updated!
Click to expand...
Click to collapse
HK Google play store just out, order 1, 1-3 days delivery
Hi-Fi said:
HK Google play store just out, order 1, 1-3 days delivery
Click to expand...
Click to collapse
Hi Thanks for the update! I told my friend to get on it and he said there's no 64gb options available I told him to wait. Did you get order a 64gb?
Maybe he was too late.
Thanks again
I just check play store, following still available
alumimum - 32, 64, 128
graphite -64
frost - 64, 128
I think your friend check retail store, I heard all those store only provide 32
ask him to go to Google store to check again
I order graphite 64, today ship out, hopefully i will get it tomorrow
according to Google.. N6P isnt available in HK just yet.. as there is no HK playstore... I just VPN'd and used a HK IP address to check... you have to use a 3rd party reseller...
https://support.google.com/store/answer/2462844?hl=en
gd6noob said:
according to Google.. N6P isnt available in HK just yet.. as there is no HK playstore... I just VPN'd and used a HK IP address to check... you have to use a 3rd party reseller...
https://support.google.com/store/answer/2462844?hl=en
Click to expand...
Click to collapse
I am Honkonger, I ordered to HK Playstore on Nov 16 and I just received this new baby this morning(11-18 )
gd6noob said:
according to Google.. N6P isnt available in HK just yet.. as there is no HK playstore... I just VPN'd and used a HK IP address to check... you have to use a 3rd party reseller...
https://support.google.com/store/answer/2462844?hl=en
Click to expand...
Click to collapse
You mis-read the website, only certain areas in Hong Kong cannot purchase directly from the HK Play Store. There IS a Play Store in HK. But thanks for trying.
Hi-Fi said:
I just check play store, following still available
alumimum - 32, 64, 128
graphite -64
frost - 64, 128
I think your friend check retail store, I heard all those store only provide 32
ask him to go to Google store to check again
I order graphite 64, today ship out, hopefully i will get it tomorrow
Click to expand...
Click to collapse
That's really strange then. I whatsapped my friend again, hopefully there's still stock and he can order my 64gb Frost White
Thank you!

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