Nexus7 problems - Nexus 7 Q&A, Help & Troubleshooting

Hello hope in right place, getting problems with n7 after doing the up date to 4.2.2, keeps lagging, going slow, sometime freezes! Also just noticed still got the last year kernel on device, I did do the frame work way to update and not sure if that's caused the problem? I've done a reboot and still does the same, just wondering if anyone could help please?
Sent from my Nexus 7 using Tapatalk HD

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Nexus 7 freezing issues

Alright, I am currently on my third Nexus 7 and getting a little frustrated. I really love this device and would love to customize it the way I want but I hold back just in case I have to return another one. My question is, is anyone else experiencing problems with their tablet randomly freezing? I havent seen any forums discussing this particular problem. I have a hunch it could be the Facebook app that is causing this but that is just a theory. Below is a video of said freezing problems. Sorry for the quality; it was late, i was drinking and enjoying Netflix.
Not that I've heard of, but a quick forum search would easily confirm or deny this.
Edit reason: added detail.
Sent from my Nexus 7 using xda app-developers app
I have searched the forums as I mentioned above yet I could not locate a topic with my particular problem
Sent from my Nexus 7 using xda app-developers app
If your anything like me I'm constantly force stopping apps because why should they still be running of I'm not using it, right? Well I was having the same issue as you. Freezing and studdering on a quad core CPU. Mainly it was freezing in the settings menu. So I stopped force closing all these apps I usually do and the freezing stopped. I'm on about a week in with my 3rd nexus 7 and not one freeze. So if you do do as I do try just letting the apps be and "kill" them instead.
Sent from my Nexus 7
feelinfroggy23 said:
If your anything like me I'm constantly force stopping apps because why should they still be running of I'm not using it, right? Well I was having the same issue as you. Freezing and studdering on a quad core CPU. Mainly it was freezing in the settings menu. So I stopped force closing all these apps I usually do and the freezing stopped. I'm on about a week in with my 3rd nexus 7 and not one freeze. So if you do do as I do try just letting the apps be and "kill" them instead.
Sent from my Nexus 7
Click to expand...
Click to collapse
The way android is designed, apps are supposed to run in the background. Your not supposed to have a lot of free ram. 100 mb of free ram is the same as 5 mb... If it's free ram it isn't doing anything but being wasted just sitting there. Task killers are useless since eclair 2.1.the reason apps run the in the background is so you can open an app where you last left off. Among lots of other reasons. Let android manage the tasks it's really good at it.
Sent from my Nexus 7 using Tapatalk 2
I've had a few freezing issues on my nexus 7. I've only had it a couple of days. It becomes completely unresponsive for minutes and never recovers. I have to hold down the power button until it shuts off (20 seconds maybe).
I've had a number of other quirks that really show (to me) that you get what you pay for. Its a cheap tablet with a top end CPU/GPU, but that's about it.
Not sure what my next step is, but I doubt I would be happy with the shortcomings of the Nexus 7 even if I had a perfect device. I think I just like higher end devices is all, and I don't mind paying more for something that just works with no compromise.
Again just my opinion.
Sent from my Nexus 7
No such problems here, but if I were you I would use the Linux command line commands : top, ps, free, df. With those you should be able to find out if an app or process is misbehaving. You need to install the terminalIDE app and read about those commands.
Sent from my Nexus 7 using xda app-developers app
Freezing issues
I just purchsed one... Used it for 2 days. After using for a while I consistantly had freezing, particularly when typing. I called it in for a RMA refund. Don't know what the issue is, but moving on to something more tried and true.
kmall87 said:
Alright, I am currently on my third Nexus 7 and getting a little frustrated. I really love this device and would love to customize it the way I want but I hold back just in case I ha ve to return another one. My question is, is anyone else experiencing problems with their tablet randomly freezing? I havent seen any forums discussing this particular problem. I have a hunch it could be the Facebook app that is causing this but that is just a theory. Below is a video of said freezing problems. Sorry for the quality; it was late, i was drinking and enjoying Netflix.
Click to expand...
Click to collapse
Freezing - yes now and then...
My Nexus 7 freezes occasionally. I have noticed that when it restarts there's a bunch of updates. Me thinks that maybe the CPU was busy doing updates while I was keying in / touching the screen etc and couldn't cope...but maybe not. These apps seem to update a lot, same goes for my notso :silly: smartphone.
Anybody else come back to your Nexus 7 that is actually completely off and requires a power button and volume down hold in order to restart? Also I find the Android OS is consuming much of the battery in some instances.
Sent from my ADR6425LVW using Tapatalk 2
Mine is shutting down randomly.
Sent from my Nexus 7 using Tapatalk HD
Bought my N7 three days ago and it worked brilliantly after installing all my apps from the play store then I got the message to update the OS from 4.2 to 4.2.1 which I duly obliged. Thereafter it was a totally different device with crazy stuttering just swiping home screens and and solid freezes on chrome which was especially bad. I had to do at least half dozen soft re sets when everything ground to a halt and a factory wipe none of which helped. I spent this afternoon using the nexus toolkit to unlock+root my N7 and installed nightly CyanogenMod 10.1 with jb20121212 Gapps and individually reinstalled+tested every app from play store including Chrome. Its (thankfully) now buttery smooth again and I've not had any problems whatsoever in the past 8 hours of using it. This surprised me as CM10.1 is based on 4.2.1 and maybe suggests its a problem with the stock Gapps included in the OTA?
I love android but Google are releasing these updates before they're ready and it makes the OS look unreliable in the eyes of the average consumer who has no interest in rooting and flashing roms.
32Gig Nexus 7+CM10.1
Galaxy Nexus gsm+AOSP R8+Franco kernal
belgian pie said:
Mine is shutting down randomly.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
I bought my wife a first generation Nexus 7 about 2 years ago and everything was fine with the tablet and is now updated with stock 4.4.4. Recently she started noticing that it would freeze for no reason and finally it got to the point where it would freeze very soon after it was booted up. I cleaned the cache and factory reset but the problem persisted. Obviously the unit is out of warranty but I called Asus to see if they could offer any advice. The only answers I got was that they couldn't do anything and it sounded like there was a problem with the motherboard. They also told me I could sent the tablet in for repairs but it would probably cost around $200! After laughing out loud at this ridiculous amount I told them I'd just go buy a Samsung Tab 4 for my wife and forget the Nexus. I bought the 8 inch Tab 4 and my wife is happy with the functioning of the product. BUT, I decided to give the Nexus 7 another chance at life so I utilized the Nexus Root Toolkit and I kept the stock 4.4.4 ROM instead of going the custom ROM route. I am pleased to report that there was NO motherboard problem and this tablet is working great so I am now the proud owner of the Nexus 7.
3year later. Still the same on 5.0.2
I really want to break this tablet on someones head who made it.
After 5.02 ...
It slowed down substantially. I did the "clear cache" which helped a little. It's so slow web browsing that I may as well not even try ... often 15 seconds to a minute to respond to a link click.
SO ... use it mostly for the Kindle app. I don't think it is the app fault, but when it locks up now, I see nothing on the screen; finally determined that it was in the process of downloading an update to some app or another, and the downloading locks the system if the kindle app is on the screen ... and seems to be a major slowdown other times.
Maybe there will be a 5.03 getting the performance back to KitKat levels.

[Q] My Nexus 7 screen being unresponsive?

Hey! I thought that I had a flawless Nexus 7. That wasn't true!
I played Puddle THD for 30 minutes and back in the homescreen my screen wasn't detecting where I touched.
(Like in this video: http://www.youtube.com/watch?v=Gh4FMM7ctVo )
This is very frustating since I worked hard to get this tablet. I am running Stock firmware but I'm unlocked/rooted. I was wondering if there was a fix or if this problem is present in every tablet. Thanks.
Mine has been perfect so far. Mine is still stock jellybean though.
Sent from my Nexus 7 using xda premium
The issue in the video seems to be the same one being discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=1789450
Although a few of the people in the thread will start calling you a crybaby for even thinking that this is a problem.

Nexus 10 freezing and rebooting

Anyone else experiencing this? In the 24 hours I've been using my nexus 10, this has happened at least 10 times. All of a sudden the device becomes unresponsiv, the screen dims until it turns off, and the only way to get the device back on is holding down the power key multiple times until it boots back up. Needless to say, quite frustrating. Otherwise, love this device.
Anyone else experiencing this?
Sent from my Nexus 10 using Tapatalk 2
http://forum.xda-developers.com/showthread.php?t=1998496
Sent from my Galaxy Nexus using Tapatalk 2
Not quite sure how one loves a device that forces you to reboot ten times in the last 24 hrs. It's like buying a new Honda and loving it even though it stalls ten times a day.
Too many people apparently buy their device to adoringly stare at like a trophy or a collectors item than actually use.
Those all seem like pretty legitimate apps to me. This would suck but I would suggest deleting one app and using the tablet till it happens then rinse repeat till you find the offending program.
Try the secret magic spell: a full wipe
Sent from my GT-N7100 using xda app-developers app
Add me to the list of people with random freezes and reboots. It's happened to me 3 times since I've gotten the tablet a few days ago, and I was using a different app each time. I suspect it's an OS bug rather than an app that's causing it. It's a little disheartening that Google let their new flagship 10" device get released with such a bug. Hopefully they release an OTA update sooner rather than later.
For the record, I rooted using the flashable CWM SuperSU file - I did not use the toolkit.
I have had my 16gb 10 now for almost a week - currently stock and non rooted. No problems whatsoever and I have been working it pretty hard.
Mine has frozen 2-3 times in the past few days. No idea why either. Audio continues to play, and the device responds to button use, but the display stops altogether.
Sent from my Nexus 10 using Tapatalk HD
I got mine like a week ago and it's been frustrating. I debated whether to return it or not. I really like the Nexus 10 but this has been really inconvenient. Does CM10.1 have the issue coz I am planning on rooting and flashing CM10.1 if it resolves the issue. Just trying to get an input.
ralphconrad91 said:
I got mine like a week ago and it's been frustrating. I debated whether to return it or not. I really like the Nexus 10 but this has been really inconvenient. Does CM10.1 have the issue coz I am planning on rooting and flashing CM10.1 if it resolves the issue. Just trying to get an input.
Click to expand...
Click to collapse
In another thread someone said it slowed the issue but didn't stop it.
Sent from my Nexus 4 using Tapatalk 2
Thanks man, now I'm debating if I should just get the transformer infinity. I really don't need root that much because I only use my tablet for school...
Sent from my Nexus 10 using xda app-developers app
Happened to me several times as well. Last time the screen went black (not off) and the tablet was extremely hot, to the point of burning my hand when I touched it! Seems it was stuck that way for several hours and didn't reboot itself.
I've been having random rebooting and freezes since getting this tablet i've replaced it three times already so i'm tired of calling google about it don't even think they have a solution because we've been waiting since November for them to fix this problem so i decide to turn off location and took HD widgets out and so far my tablet has not frozen or rebooted in two weeks it been working really well hope it continues to perform this way.
Chrome has major stability issues as far as I can tell. It crashes very frequently and causes a complete system lock-up when it does. I've resorted to Firefox. To me, this is absurd on a core first party app. Google: get your act together on Chrome.
I recently noticed this issue and have been reading what a lot of others here have had to say and so far it seems to be related to wifi. I would bet it's a software / kernel / driver issue because others have reported not having the problem before the latest update.
If I think about it, I probably had the lockup/reboot happen once before now and I can't really tell you what I was doing at the time. But I thought nothing of it. I have however found a way to force it to happen. All it takes is a large download (1gig'ish) in uTorrent, the download works fine for about 10 minutes and then the tablet either just restarts, or it first becomes unresponsive to input (screen or buttons) but is still functioning, followed by a hard lock up that can only be fixed with a forced power off.
It may be a buffer issue, or memory leak, I've been able to prolong the lockup by throttling the uTorrent download speed and minimizing the number of active apps running. As suggested in other threads I've disabled location discovery and it may have bought me a little more time but if so it's not much. I can't tell if it's because of the amount of constant data flow coming in, or the number of active connections to different seeders, or more likely a combination of the 2. I can also say that if I attempt to browse the web with either chrome or Dolphin while downloading in uTorrent the freeze or reset happens much quicker.
So for now I'm hoping that in the next update they resolve the issue and will just use my pc for torrent downloading.
T.D.K,
It may help Google resolve this issue if you reported your obvervations in this bug report thread:
https://code.google.com/p/android/issues/detail?id=39879
I think the wording you used in your post would be sufficent. Nothing helps identify where a bug is more than a repeatable instance of the issue.
Turning off the location services and uninstalling HD widgets sorta worked for me... I still get random reboots though but mostly when I'm using Chrome. Google should have just left the stock android browser and made Chrome optional.
Sent from my Nexus 10 using xda app-developers app
3DSammy said:
T.D.K,
It may help Google resolve this issue if you reported your obvervations in this bug report thread:
https://code.google.com/p/android/issues/detail?id=39879
I think the wording you used in your post would be sufficent. Nothing helps identify where a bug is more than a repeatable instance of the issue.
Click to expand...
Click to collapse
Thanks, ya that had crossed my mind but wasn't sure which defect to post it to so thanks for the link.
HELP!!
I am experiencing the same problem.
3DSammy said:
T.D.K,
It may help Google resolve this issue if you reported your obvervations in this bug report thread:
https://code.google.com/p/android/issues/detail?id=39879
I think the wording you used in your post would be sufficent. Nothing helps identify where a bug is more than a repeatable instance of the issue.
Click to expand...
Click to collapse
Nope, the problem was submitted to Google months ago and is listed to only receive medium priority. A total system failure that affects every single Nexus device is only given medium priority. Makes me ponder what in glory be would be considered high priority. Maybe if the tablet reached out and kicked you in the balls whenever you looked away from it

Does the N10 still have its problems?

I've heard the device will do things like restart randomly, and have some other misc issues - is that fixed with later releases of it or is it still an issue?
I never got any og those problems with my N10, maybe others do i dont know. Mine runs very well and the best tablet i have used
Sent from my GT-I9300 using xda app-developers app
Bipedial said:
I've heard the device will do things like restart randomly, and have some other misc issues - is that fixed with later releases of it or is it still an issue?
Click to expand...
Click to collapse
My N10 suffers from random reboots and memory leaks every couple days. But after flashing a 4.3 rom those problems almost dissapear with the updated Mali drivers from Samsung
So right now its a no issue, at least for me
Had screen flicker, but went away with the kit kat update (fingers still crossed).
Only had one reboot and that was on 4.3.
Sent from my Nexus 7 using xda app-developers app
I've been using mine for almost over a week. It came with 4.2.x and asked for update to 4.3 right after unpacking. Never had a single problem for a week with 4.3 and now using 4.4 which i manually updated. Still had no problems.
No problems here too..
The reason that you maybe find much 'complains' is because people with a problem are searching for a fix. But hou never hear a word from people without problems.. Well until now
I really love this tablet. Fast and oh te screen.
Sent from my Galaxy Nexus using XDA Premium HD app
On 4.3 I got
- screen flickering
- random reboots after heavy apps (like reading big sized PDF in acrobat)
After 4.4 I haven't seen those issues yet.
Sent from my Nexus 5 using xda app-developers app
I've not had too many issues with my N10. I've mostly been running CM10.2 on it, but I've put KitKat on it now and it's purring like a happy cat.
Solid with 4.4 so far.
4.3 eliminated a number of the screen issues with the updated Mali drivers. Looks like they were updated further under 4.4 as the Google site shows new binaries for 4.4.
I'm running stock 4.4 and have 0 issues. Didn't with 4.3 either. Can't say for anything earlier, I'm newer to the device.
Still running 4.3 here, but mine reboots randomly a couple of times a week.
Waiting to see what 4.4 will do.
Sent from my Nexus 10 using XDA Premium HD app
I had massive problems before, but it works like a charm since 4.4!
Gesendet von meinem Nexus 10 mit Tapatalk 4
4.4 seems so far (over two days uptime with Chrome installed!) to have fixed the massive memory leaks on this device.. 4.3 never seemed to release memory correctly and SystemUI would bloat to 200MB and completely implode on itself. Now it seems memory is releasing fine, and SystemUI is fluctuating in memory usage like it should be now..
I was given an N10 for my bday back on Sept 30 and its gotten almost daily use. I can say with full confidence that I have experienced ZERO problems. No memory leaks (if its going on I cant tell...the performance is snappy as hell!) no light bleed and definitely no random reboots. I have thrown the most hardware intensive games at it and they all work better than I had hoped for. It does exactly what I want it to do when I want it to do it.
I've had it for about half a year and used daily and I've had one or two reboots during that time, quite long ago now, otherwise it's been perfectly smooth and had no issues.
The photo editor crashes while editing large images (probably runs out of memory), haven't tried it on 4.4. But that's really not a issue as I normally use Photoshop on my pc anyway.
So far I never had any other issues at all, no random reboots or anything else. 4.3 was running smoothly as is 4.4 which I have now. The only modifications I have made are rooting it so I can use certain apps, and I didn't even have to reroot after the 4.4 ota.
tldr: mine works like a charm.
Sent from my Nexus 10 using xda app-developers app
Mine suffers extremely bad with memory leaks and random reboots when I have Location Services on. If I turn Location off, it doesn't reboot but after 30 hours or so, it slows to a complete crawl and redraws the launcher every 2 seconds thus making me have to manually reboot it. It's usable and I still use it every day, but I'm definitely not ecstatic with it and I'll likely replace it as soon as another tablet running stock Android and with a beautiful screen comes along. Hopefully I'm not waiting too long.
I get a reboot on average every 3 days. Usually while in the browser.. Screen will just flash white and reboots.. Never slows down before had.. No sign of trouble either..
Sent from my Nexus 10
I haven't had any reboots from the browser yet, but I did get a hard freeze while using the HBO app yesterday. That's actually new, never saw it before the update so hopefully it's just a one time thing.
Bipedial said:
I've heard the device will do things like restart randomly, and have some other misc issues - is that fixed with later releases of it or is it still an issue?
Click to expand...
Click to collapse
I'm having problems with any rom later than 4.2. The 4.3 roms cause random reboots, and 4.4 will not install.... Something about some E: error.
I've gotten into the habit of wiping for factory reset before every flash.....so I have no idea why the problem with flashing the 4.4 roms. :silly:

Weird screen flash during bootup after upgrading to KitKat

Background/Insight
After finally becoming fed up waiting for the OTA update to reach my device, I decided it was about time I manually update my Nexus 7 (2012) through ADB. While everything appeared to install perfectly (followed these guides: Guide1 & Guide2) I noticed one odd quirk after rebooting... A hideous white flash occurs right before the boot animation plays. To most it probably isn't a big deal, but to my OCD and I it is a huge deal (not really, but it is a little annoying).
The Question
Now, all that being said, has anybody else experienced a similar issue with their Nexus 7 (2012)? If so, were you able remedy it? Any input is greatly appreciated!
Here's a video I took of it: https://db.tt/byTVcr1i
Also, here's someone I found on YouTube who has a similar after having upgraded to KitKat: http://www.youtube.com/watch?v=-XaL0E0JMJo
Yes. Don't worry, from observation I have determined that is a copy of the last on screen image of the system recovery
Sent from my Nexus 7 using XDA Premium HD app

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