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My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.
So my girlfriend's Nexus S has been losing the entire voice and data network and going into no service mode, no biggie at first, just cycle airplane mode, then it went on to rebooting because you would select airplane mode from the power off menu but it would not check the box in the wireless settings menu.
After the reboot the box would show checked and airplane mode could be disabled and the service would resume. The the phone started getting stuck in airplane mode and not even rebooting it would bring it out the first few times, then it got to the point of resetting the phone, a wipe cache/data reset didn't fixed it. So off to T-Mobile for a new sim card. Rebooted the network immediately. And as of last night its back in full force and now not even a new sim will resurrect the network.
Have tried wiping, reflashing stock 2.3.3, new sim again, multiple resets, had to get an toggle widget to get it out of airplane mode and still a dead network, all this time the network in the *#*#4636#*#* menu showing unknown and is not able to be changed and reverts back to unknown immediately, OEM specifics settings button is greyed out and you are not able to disable the radio either.
While I'm going to call Samsung on Monday and I guess send the phone off, I worry about mine because it too does it but only once a month or so, but I do constantly have issues resurrecting the phone from airplane mode at times because the box will not be checked in the wireless settings menu but I can see the airplane instead of network bars, problem persists with reboots sometimes.
I also would like to add that even when the box is not checked in the wireless settings menu for airplane mode, if you click it it just hangs forever and will try to select but never will and stays grey like its turning everything off, but if the scren goes off its like you never tried.
Has anyone else seen this? I have seen a lot of people with data network issues or having to reboot to get voice network back but nothing as bad as I'm experiencing.
Both our phones are and have been completely stock and unmodified.
Thankfully we still have her Vibrant and in case I need to send mine in my Nexus One.
Sent from my Xoom using XDA App
Have you tried restoring from another persons' pre-made nandroid backup?
This over-writes the radio firmware, you should give it a go!
I also found that I had problems on 2.3.3, however reverting to 2.3.2 gave me no problems!
Just contact me if you need any help restoring from a nandroid backup or finding the 2.3.2 backup files
cdaly985 said:
Have you tried restoring from another persons' pre-made nandroid backup?
This over-writes the radio firmware, you should give it a go!
I also found that I had problems on 2.3.3, however reverting to 2.3.2 gave me no problems!
Just contact me if you need any help restoring from a nandroid backup or finding the 2.3.2 backup files
Click to expand...
Click to collapse
Is that true? I am just on the verge of calling samsung. My phone won't connect to or display any available networks, and is pretty much now dumbed down to a small tablet. I've tried everything except another persons nandroid backup. I've been told to stay away from flashing another persons... but I'm really desperate.
If you could provide me with a backup, that would be awesome.
I'm having identical problem.
It was working fine yesterday, look back to it and now it's got no mobile network, nothing. Just the no bars and cross symbol. I've tried wiping dalvik cache, reflashing the radio, wiping data/factory reset, reflashing the rom, restoring with a backup (Backup of when I first rooted the phone) and still no signal. Nothing has worked..
Anyone got ideas on how to fix this issue?
Gawthorne said:
I'm having identical problem.
It was working fine yesterday, look back to it and now it's got no mobile network, nothing. Just the no bars and cross symbol. I've tried wiping dalvik cache, reflashing the radio, wiping data/factory reset, reflashing the rom, restoring with a backup (Backup of when I first rooted the phone) and still no signal. Nothing has worked..
Anyone got ideas on how to fix this issue?
Click to expand...
Click to collapse
Can you search for and view available networks?
This sounds like the CM7 powerwidget problem (3g/2g) I used it and I loss all network, phone process will crash every second, however if your phones are stock I can't think in anything causing it.
For CM7 you'll have to reflash and delete userdata or edit the sql database for the providers and change a value to 0, but you need root.
When I went to *#*4636.... my preferred service was "unknown" too, but now it is OK.
Try to dail:
*#*#4636#*#*
and find your network information.
ketchup539 said:
Can you search for and view available networks?
Click to expand...
Click to collapse
Nope. Sits their 'searching' but nothing shows up.
In, *#*#4636#*#*, it gives little to no information. Just says nothing for current network and for GSM disconnects it has,
Sate: DvInactiveState
disconnected with last try
at 9:59AM
fail because No Error
And that time never changes, stays at 9:59AM.
As my above post suggested, I've tried doing a factory reset and reflashing. I don't think I use CM.. I flashed with Oxygen 2.1.6 (using it's kernel) but I restored to Oxygen rom and trinity kernel after it didn't work.
Gawthorne said:
Nope. Sits their 'searching' but nothing shows up.
In, *#*#4636#*#*, it gives little to no information. Just says nothing for current network and for GSM disconnects it has,
Sate: DvInactiveState
disconnected with last try
at 9:59AM
fail because No Error
And that time never changes, stays at 9:59AM.
As my above post suggested, I've tried doing a factory reset and reflashing. I don't think I use CM.. I flashed with Oxygen 2.1.6 (using it's kernel) but I restored to Oxygen rom and trinity kernel after it didn't work.
Click to expand...
Click to collapse
That is the EXACT same problem I have. I too was using Oxygen 2.1.6 and lost all connectivity. I've just locked my bootloader and flashed back to stock ready to send for repairs. That rom must be doing something >.>
Oh no
I didn't want to send it back D:
Anyone got some suggestions that I haven't tried?
Gawthorne said:
Oh no
I didn't want to send it back D:
Anyone got some suggestions that I haven't tried?
Click to expand...
Click to collapse
I've been trying *everything* for last past few days. Nothing is working. That shouldn't stop you from trying though. Just stay well away from ODIN and those i9023 files, I've seen bad things.
ketchup539 said:
I've been trying *everything* for last past few days. Nothing is working. That shouldn't stop you from trying though. Just stay well away from ODIN and those i9023 files, I've seen bad things.
Click to expand...
Click to collapse
Cheers, going to a mates place soon to see if he has anything up his sleeves to try and fix this annoying issue..
If we somehow fix it, I'll be sure to post how we did here.
Gawthorne said:
Cheers, going to a mates place soon to see if he has anything up his sleeves to try and fix this annoying issue..
If we somehow fix it, I'll be sure to post how we did here.
Click to expand...
Click to collapse
Ok, it'd be great if you worked something out. I'm so glad i'm not the only person with this issue!
Anyone had any breakthroughs? *hopeful*
I wouldn't call it a breakthrough but I got somewhere!
Ended up putting a extremely thin piece of wire into the external antenna port at the back of the phone. Wasn't too keen on doing this, but my phone now has reception isn't stuck at the dreaded -113dbm.
The reception isn't good, but it's enough to send texts and have calls.
Although the area needs quite good reception for me to receive anything, and it's extremely sensitive. To get 3 bars in a place where I usually get full bars, I have to be outside. While inside it's reduced to none or 1 bar, which is enough to send/receive texts and a sort of lagging phone call (did a few tests). As mentioned before extremely sensitive. The phone seems to like it better when it's up-right. In the middle of the CBD at Brisbane I get full reception and 3G, which is fine but in the places where you usually get 2 bars, you get no signal at all, unless you're outside.
So this is hardly a fix. I will most likely be sending it to Samsung to get it actually fixed. Either that or get it fixed the same day and pay probably close to $100 so I don't have to wait 2 months waiting for Samsung to twiddle their thumbs.
Thats awesome! But I'm going to post mine off to Samsung USA tomorrow, which will take forever considering international shipping. Where could you get it fixed same-day? I'm going to try this wire thing
So it can't be a software issue, but maybe the rom overloaded the antenna and fried it or something? I'm glad we've got that far.
I've seen that nexus s has a problem like the iphone, the antenna gate. Try take the phone with the left hand looking to no touch the rear of the softkeys
Inviato dal mio Nexus S usando Tapatalk
RcrdBrt said:
I've seen that nexus s has a problem like the iphone, the antenna gate. Try take the phone with the left hand looking to no touch the rear of the softkeys
Inviato dal mio Nexus S usando Tapatalk
Click to expand...
Click to collapse
Its more serious than that my friend! Thanks anyway
I got a quote from a place in Brissy called "FixMyMobile" and they said if they can fix it, it will cost $99. Although I'll get quotes from different places (if I find them) and see what they charge however I don't think I will be able to get cheaper, most likely around the same price..
So I may do that to not wait the ridiculous time it will take to get it back from Samsung.. Not sure on places in NZ though.
Yeah it seems like a hardware issue definitely. I eventually reverted the phone back to stock everything and it still happened, so that there shouts hardware issue.
I'm using a Nexus 4 and I'm struggling with an insane issue. if I keep my mobile phone without using for about 2,3 hours when data or WiFi turned on, the phone is loosing signal completely and nothing can bring the signal back again except restarting the phone. Please help me to resolve this problem.
Thanks
What did you do so far? Have you done anything that could have caused this issue?
Flash your latest radio or do a factory reset and look what happes afterwards.
Signal issue of my Nexus 4
CCody said:
What did you do so far? Have you done anything that could have caused this issue?
Flash your latest radio or do a factory reset and look what happes afterwards.
Click to expand...
Click to collapse
Once I did factory reset from the settings menu and nothing more.
Android version : 4.4.4
build number : KTU84P
can you please tell me how to install stock android again on to my mobile. please send me a proper guide if possible.
Thanks
Now I suggest you to do a factory reset again, since I am sure you havent root your phone or anything like that?
And what do you mean by 'loosing your signal'? When you turn your wifi on your mobile data will be shut off, but you still can receive calls and sms.
Signal issue of my Nexus 4
CCody said:
Now I suggest you to do a factory reset again, since I am sure you havent root your phone or anything like that?
And what do you mean by 'loosing your signal'? When you turn your wifi on your mobile data will be shut off, but you still can receive calls and sms.
Click to expand...
Click to collapse
Yes I haven't done anything serious to the phone. the problem is once I kept my phone without using for about 2,3 hours with WiFi or MOBILE DATA switched on, the phone goes to the mode "Emergency calls only". that means I'm not receiving any calls or sms and I cannot take calls or send sms.
Anyways I have to reboot the phone to get the phone back alive. all the other functions are working properly when it happens. I think now you got the point?
Thanks
charles_viyan said:
Yes I haven't done anything serious to the phone. the problem is once I kept my phone without using for about 2,3 hours with WiFi or MOBILE DATA switched on, the phone goes to the mode "Emergency calls only". that means I'm not receiving any calls or sms and I cannot take calls or send sms.
Anyways I have to reboot the phone to get the phone back alive. all the other functions are working properly when it happens. I think now you got the point?
Thanks
Click to expand...
Click to collapse
What is your radio version? You can see that in the "settings/about" section.
Android brought out a new radio with 4.4.4
It would be best to flash that, if you haven't already done so. You can find the latest radio version in the "Mako Modem collection", in this same forum. You can see the latest version in my signature.
charles_viyan said:
Yes I haven't done anything serious to the phone. the problem is once I kept my phone without using for about 2,3 hours with WiFi or MOBILE DATA switched on, the phone goes to the mode "Emergency calls only". that means I'm not receiving any calls or sms and I cannot take calls or send sms.
Anyways I have to reboot the phone to get the phone back alive. all the other functions are working properly when it happens. I think now you got the point?
Thanks
Click to expand...
Click to collapse
I get you now.
But still this issue is strange since you havent flash or root or anything. What about your sim card? Already tried another one?
Last night I went into Service Mode on my SGH-T889 and as soon as Service Mode opened, my 4G icon disappeared and then kept cutting on and off. I didn't even change any of the settings in Service Mode, I just left it as it was and rebooted. Now, after multiple restarts, re-entering the APN settings, and a hard reset, I'm still having this problem.
Has anyone else had a similar issue? Were you able to correct it, and if so, how? I have been searching all day but can't find a fix. I can still make and receive calls and texts, just can't stay connected steadily to use my internet connection. I am not rooted and I am using a Simple Mobile SIM card, running Android 4.3.
DivaB said:
Last night I went into Service Mode on my SGH-T889 and as soon as Service Mode opened, my 4G icon disappeared and then kept cutting on and off. I didn't even change any of the settings in Service Mode, I just left it as it was and rebooted. Now, after multiple restarts, re-entering the APN settings, and a hard reset, I'm still having this problem.
Has anyone else had a similar issue? Were you able to correct it, and if so, how? I have been searching all day but can't find a fix. I can still make and receive calls and texts, just can't stay connected steadily to use my internet connection. I am not rooted and I am using a Simple Mobile SIM card, running Android 4.3.
Click to expand...
Click to collapse
you more than likely change something unknowingly...
i did that once back in the day, with 'auto-answer mode'... Lol
didn't know why calls wouldn't come through for the longest time, then with enough playing around in service-mode, i found the option and changed it back. Lol
I'm unsure as to if there is a way to change all those settings back to default...
maybe the samsung flash tool would have something for this...
Personally, i would peek around in service mode, and try to deduct from the available options as to what might have changed, based on how comfortable you are with the options though, that might not be a good idea... google is a helper.
all else fails, if you can't use any warranty services for the device, they checking in the phone-specific forum and seeing if someone with the same/similar device can post their settings relative to the mobile network.
good luck
Well, I'm worried that I've developed another of my issues that nobody else will ever have heard of before, but here goes...
Sprint Galaxy S4 SPH-720, Stock rooted NAE 4.4.2 with MF9 bootloader, KT-SGS4 KK4.4-TW kernel, Philz Touch 6.58.7 recovery.
About a week ago or so, my calls started disconnecting randomly and often. This is even though I have an Airave and a perfect cell signal. I figured I might need to update my PRL or Profile. When I go into System Settings -> More -> System Update to access those options, I get the message, "Unfortunately, Settings has stopped." I have cleared my Cache and Davik Cache, no help. I have Nandroided back to a point before I was having the issue with the calls dropping (though I'm not SURE I didn't have the Settings issue then) but Settings still crashes. I have read posts where others with issues with Settings crashes say to go into the app drawer and clear the data, but that option is greyed out, I can only clear the cache, which I have tried, without success.
I have also tried to update the PRL and Profile through the Sprint Zone app, but nothing happens.
HELP ME! My phone is pretty useless as a phone at this point! :crying:
(Just remembered... my phone downloaded a system updated at some point and I've been blocking the update notifications with Notify Clean, if that has anything to do with this...)
(UPDATE: SO GET THIS... I accidentally deactivated the S4 and couldn't remember how to active it again without switching phones, so I was in the process of reactivating my old S2 (the one I f*d up the usb port on), then planning on switching back. Boot the S2 for the first time in a long time (after waiting for the battery to charge in the external charger), go into System Settings and get the same crash. THIS IS NOT A COINCIDENCE!). Since poor me :crying: seems unable to get help with my apparently only-in-the-whole-world Android issues, I think I will buy an iPhone, I hear they are |< <> <> |_ and people will no longer think of me as a nerd!!! (I've also heard rumors that if you get arrested, that have some function that will help you escape!)