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Hi all, I have recently changed my HTC HD for an HTC HD2, but nearly immediately, still without adding any thirdy party program I am nearly systematically facing with the following problem
I am failing opening the received emails (using Microsoft Excange Server Setting) using HTC Sense (i.e. I mean by clicking on the e-mail).
The only way to read emails is then go to the email tab then select ALL from the left bottom corner and then press one of the email in the proposed list to read/open it. This is my actual configuration:
OS = 5.2.21869 (21869.5.0.82), Manila = 2.5.192116190, ROM = 1.48.408.1 (71294) ITA, ROM Date = 11/16/09,Radio = 2.05.51.05_2, Protocol = 15.28.50.07U.
Can someone help me ?
Many thanks in advance for your kind support ))
Cheers,
Max
I am experiencing the -exact- same problem.
Going to the email tab and tapping on the envelope on the screen does nothing. I can see that it registers the tap, since the envelope 'bounces'. The email doesn't open up like it normally would though.
I have no clue why this keeps hitting me :S I have tried hard resetting 4 times, and it keeps happening.
Someone please provide some insight in to what is breaking in Sense when it comes to the 'open email' functionality.
OS: 5.2.21869 (21869.5.0.82)
Manila: 2.5.19211619.0
ROM: 1.48.403.1 (71294) DAN
ROM Date: 11/20/09
Radio: 2.05.51.05_2
Protocol: 15.28.50.07U.
Tap Start, then Lock. Unlock your device and hopefully bug is gone (till it next appears and you redo the steps).
This very bug has appeared with 1.48 ROMs...
Together with another bug: The lockscreen did not work unless you would force the device to lock using the soft button from the start menu.
Once done, the lockscreen bug plus the mail not opening bug magically disappeared, but I have not seen any thread so far with a clear explanation for the exact reason...
It fixed
tnyynt said:
Tap Start, then Lock. Unlock your device and hopefully bug is gone (till it next appears and you redo the steps).
Click to expand...
Click to collapse
Well I don't know what this will do...but what ever it fixed the issue, I never had that issue with version 1.43 and I have updated ROM to 1.48...did that bring in that bug ?
tictac0566 said:
This very bug has appeared with 1.48 ROMs...
Click to expand...
Click to collapse
I've had this on my stock 1.43 too.
tnyynt said:
Tap Start, then Lock. Unlock your device and hopefully bug is gone (till it next appears and you redo the steps).
Click to expand...
Click to collapse
Wow, it worked. Can't believe it was that simple. I guess this will be fixed by HTC in the next ROM update. Seems to be related to the autolock when you put the device in standby, which explains the randomness to some extent...
Thanks tnyynt!
Hi guy, let me try then I was becoming crazy as I did several hard resets attempting to identify which (installed) programs may generate this issue, so installing one by one, resetting etc. but without effect. Suddenly the problem re-appears ... I will re-install everything and let you known accordingly. Anyway just for your info I have opened an official ticket on HTC website about this topic: they suggested me to reset, install latest hotfixes and the new ROM, that today seems to be disappeared from the site, but obviously they did not solve my issue yet :-(
tnyynt said:
Tap Start, then Lock. Unlock your device and hopefully bug is gone (till it next appears and you redo the steps).
Click to expand...
Click to collapse
Massimiliano_C said:
Hi guy, let me try then I was becoming crazy as I did several hard resets attempting to identify which (installed) programs may generate this issue, so installing one by one, resetting etc. but without effect. Suddenly the problem re-appears ... I will re-install everything and let you known accordingly. Anyway just for your info I have opened an official ticket on HTC website about this topic: they suggested me to reset, install latest hotfixes and the new ROM, that today seems to be disappeared from the site, but obviously they did not solve my issue yet :-(
Click to expand...
Click to collapse
Same here, I even Hard reseted my phone twice, and was going to do it again...
Thanks a lot, tnyynt...
Hi guys, I have terminated the re-installation of all my preferred software but this time, following tnyynt indications, before all I have installed the following CAB I found here: "Touch X autolock disable". As result, during the installation of each program and in the end once terminated the restoring of all my preferred applications it seems the problem does not occur anymore so apparently without the need to do the trick suggested by tnyynt. I would you suggest to try ... just in case it works for you too Thanks again tnyynt
Massimiliano_C said:
Hi guys, I have terminated the re-installation of all my preferred software but this time, following tnyynt indications, before all I have installed the following CAB I found here: "Touch X autolock disable". As result, during the installation of each program and in the end once terminated the restoring of all my preferred applications it seems the problem does not occur anymore so apparently without the need to do the trick suggested by tnyynt. I would you suggest to try ... just in case it works for you too Thanks again tnyynt
Click to expand...
Click to collapse
Arfff...your cab is for the screenlock...
Not this Mail problem...
thanks some times problems like this can get you crazy!
Having the same problem here right after I installated 20ShortCuts.....
euror said:
Having the same problem here right after I installated 20ShortCuts.....
Click to expand...
Click to collapse
But you've obviously read the whole thread and therefore know how to fix the issue?
Just come across this issue a few days back, but with a twist -
Firstly the lock/unlock fix detailed on the previous page does not work for me, nor a soft reset. I am loathe to hard reset, since I am suffering none of the other issues many people are (sms etc).
As described on the previous page; on the email tab of HTC Sense the email does register the request to open, as it "bounces" when tapped, but will not open in poutlook.
I noticed it, but wrote it off as one of the many quirks of these phones, expecting all to be well in a few hours. But after almost a week I noticed I was not receiving mail at all. Wanting to check the settings, I opened Pocket Outlook via the start menu, and found that all of my mail accounts had disappeared! Leaving the default outlook demo account only. But I can still view and scroll through (but not open) existing mail via Sense.
I know I am going to have to HR, but I am curious to know if anyone else has suffered the issue, and if a trigger/solution has been found.
MailAccountRepairProgram
In the case of damaged Mail-Accounts u can try this Program before Hardresetting... Quite easy and works 100%
elburna said:
In the case of damaged Mail-Accounts u can try this Program before Hardresetting... Quite easy and works 100%
Click to expand...
Click to collapse
Thanks, never seen this program before. It worked, to a degree. It restored my folders to Poutlook, but the restored accounts have lost the connection settings (pop,smtp). I think that was user error though
Thanks for taking the time to upload
I should have said, that this prog is mainly for making lost accounts visible again in order to delete them afterwards with the same prog (like in the case when they where visible in manila but not in outlook). Never tried to use a repaired account again (always deleted them and created a new one). But if you say, you only needed to reenter the connection-settings... nice to know that this works
Same Problem in my Verizon Rhodium Wit March 7th Energy Maxmanila ROM
same problem for me. I even tried hardreseting and reinstalling the rom witjout any succes. The lock Unlock suggestion doesn´t work for me. Any clue?
HTC sense mail issue problem
I tried the Chrisd1a1 Solution in:
http://forum.xda-developers.com/showthread.php?p=5442905#post5442905
EMAIL ISSUE FIX
Go the following Key:
[HKEY_LOCAL_MACHINE\System\Inbox\Templates\IPM\Note]
Change the following value from:
"Read"="\\Windows\\HTC_read_note.htm"
TO:
"Read"="\\Windows\\read_note.htm"
change Compose to:
"Compose" = \\Windows\compose_note.htm"
And Is not working either.
Any clue???
Hey
I searched around, google, different sites.. nothing. So I hope you guys and girls can help me. I have a Bug here that seems to appear for the first time cause I didn´t find anything. Calender Bug yeah.. but not this one.
First: I run HTC HD2 with HTC Rom 1.66.407.1 Ger
Since I have already synced for a few times and until today there was no bug I'm gonna disregard this. Regarding that I don't use Outlook on my pc let's me disregard it even more.
Today (Feb 22nd) i was looking for an appointment in MARCH (upcoming Month) and I know there are about 6 Appointments there, Calendar did not show anything. I restarted the HD2 and when first looking at the Month for just a moment the Appointments where visible but then the where gone and that in all views (Day, Week, Month and Year).
All other Appointments in February and April are still there an visible, but March is like their invisible.
Oh I forgot: No they are not in the last few years or in the upcoming few years (chechked that first).
Since I installed some Tweaks I get to think it might be a problme around there.
So I have got 3 in mind, the last 3 that might have brought that problem:
1)
WM65_LockScreen_HTC_HD2_v2.3
Or 2)
CoOkie.HomeTab_v1.5.4 (you know this masterpiece for sure..)
Or 3)
Brians Taskbar [g.f. edition] v4.0 (Version E)
All these 3 Tweaks are great and I don't intend on missing on one of them.. Can please anybody tell me that there is something I've overlooked, cause I want to use this calendar when it's there already and no I don't plan to just install another, such bugs drive me crazy and I'm not just giong out of their way.. PLEASE HELP!
silly basic question I know but you have the correct time and date set on your phone?
same problem, and same tweaks installed.I can see my entries in the standard calendar but the htc calendar doesn't show any of my march entries. any ideas?
date and time are correct btw
happened to me when i was messing with date format in HKLM/nls/overrides/SDDate when i changed to d. M. yyyy it was ok...
Yes, at least what it shows is correct..
Perhaps it helps to mention, that I installed .net compact framework 3.5 which seems to work (installed a prog that did not run on 2.0 and now does run).
Amd I have had a little porblem with a earlier tasbar, that just did not wanted to uninstall.. i overwrote it with another and then both where gone and windows symbols where back. Then I installed the one mentioned above.
Lake292 said:
happened to me when i was messing with date format in HKLM/nls/overrides/SDDate when i changed to d. M. yyyy it was ok...
Click to expand...
Click to collapse
I never edited registry (because I wanted to prevent from just such problems)..!
Lake292 said:
happened to me when i was messing with date format in HKLM/nls/overrides/SDDate when i changed to d. M. yyyy it was ok...
Click to expand...
Click to collapse
Hei. If you go to : Settings -> more -> System -> Regional or Country settings (don't know exactely what this is named in english).. there you can set this date setting and when set to d. M. yyyy it shows all the appointments in calendar..!
Great man you're a genius.. thank you for making me look for tihis setting! Now I can sleep well
I have a problem with the clock since the hours changed to summer time.
I try'd 3 diferent Roms now and all have the same problem, the clock delays 1 hour allways.
I set the correct time and sometime later or after a softreset the time delays 1 hour.
Another thing is that I can't mantain my correct time zone (London) that has the correct time for me. It allways changes to (Casablanca) that is 1 hour earlyer.
Please help.
i'm in the UK and i didn't do a thing on the phone when the summer time changed. It changed the time automatically. Running Leo v3 rom, btw
Am in uk aswell. Time changed automatically didnt have to do anything. Using the EnergyROM with Radio: 2.08.50.08_2.
Sorry not got any ideas, hope some1 can help you..
Just don't make any Portuguese City in the world clock your default city. Use "My Location" instead. That's what i do.
This ain't an UK problem it's Portuguese problem, the time zone / weather database file (WWE and other then the PT rom version) of Manila is wrong concerning the portuguese Time Zone, i forgot about the file name but you have to edit it with sqlite.
This just heppens with new Roms, since when the time changed my Rom changed well and automatic, but with new roms a have this problem.
RRibeiro said:
This just heppens with new Roms, since when the time changed my Rom changed well and automatic, but with new roms a have this problem.
Click to expand...
Click to collapse
Read this one maybe is helpfull:
http://forum.xda-developers.com/showthread.php?t=433275
RRibeiro said:
This just heppens with new Roms, since when the time changed my Rom changed well and automatic, but with new roms a have this problem.
Click to expand...
Click to collapse
I'm having the same problem. I'm in Porto and the "My location" sugestion doesn't fix the problem. HD2 always get 1 hour earlier. I could set my location to London but all the geographical integration is lost. For me the ROM is the default one that vodafone delivered (last htc pt stock rom).
Does anyone know what file should be edited to correct the problem as sugested above?
Thanks for your help
Try:
Start > Setting > Menu: All settings > Personal > Phone > GSM/UMTS > Time Synchronization > Get Settings > Tick: Automatic Change time zone and clock.
I had the above problem and this fixed it.
That is already set im my ROM
RRibeiro said:
That is already set im my ROM
Click to expand...
Click to collapse
Go to the settings tab - Data Services - Internet Time Sync and untick
For now this is the only solution.
speed200 said:
Go to the settings tab - Data Services - Internet Time Sync and untick
For now this is the only solution.
Click to expand...
Click to collapse
Thanks, I think that will solve the problem
I've unticked both settings refering time sync (GSM/UMTS and internet time sync) as suggested above and that doesn't fix the problem when syncing with PC using mobile device center v6.1
It's beggining to be of major concern for me as I need frequently to check the time in different countries for professional reasons and even if I don't sync with PC and I force the clock to the right time, some of the other cities would be wrong (not all with +1h).
HTC should fix this bug.
jpl69 can you please tell me more about the file that should contain the "world time table"?
me too
I'm in Portugal too and last Monday I lost a €12000 contract due to being 1 hour late for the appointment. I had this problem last year too and haven't yet found a solution. I'm quite sickened by it. The Microsoft "patch" doesn't work either. I'm sure these settings must be in the registry somewhere?
problem solved with Weather City Editor
I´m in Portugal too.
I think the bug is on Manila 2.1 and 2.5, the time zone for Portugal is incorrectly Casablanca when it should be London.
Corrected it with Weather City Editor that ca be found here at xda.
forum.xda-developers.com/showthread.php?t=546141
It took me 2 minutes to fix all the 16 cities (Ponta Delgada was the only one already correct) and after a while even "My location" comes ok.
Hope this helps.
Hello.
My treo pro sometimes is changing time itself. Do anyone know how to fix this problem? To set the right time i have to restart the phone or switch off and on the radio. If the only solution of this problem is new ROM, I would be thankful for sending links to some Polish ROM without this bug.
WTF displayed clock.
Mine does this too.
The displayed time seems to really jump! Today, my clock displayed 05:00 at 12:15. It was fine at 09:15.
The "internal" (i.e. not displayed) clock seems fine. As soon as a reminder for a meeting popped-up, the displayed time was back to normal.
I seem to have spoken too quickly.
I have now missed several alarms because the clock is in the past!
What a piece of Palm crap!
kamik19600 said:
Hello.
My treo pro sometimes is changing time itself. Do anyone know how to fix this problem? To set the right time i have to restart the phone or switch off and on the radio. If the only solution of this problem is new ROM, I would be thankful for sending links to some Polish ROM without this bug.
Click to expand...
Click to collapse
Me thinks d devs on here will be needing more info lyk wat ROM u r currently running etc.....i don't think a Polish ROM is available @ d moment and so u might have 2 send some files to ROM builders like Mord4z or Trickbiker 2 work with.
mschaffer said:
I seem to have spoken too quickly.
I have now missed several alarms because the clock is in the past!
What a piece of Palm crap!
Click to expand...
Click to collapse
hmmm, i neva had such problems with d original ROM and d current build 21903 i'm running, so which r u running?...I like setting my time @least 10mins 4ward and it stays so until i sync 2 my pc then it reverts to d correct time,i'd like 2 have such a function disabled...any help with dat?
i dont know much about international roms, but i know that there is a feature in the clock menu to sync with the cell towers. also set your activesync to update time on sync. i am sorry i have no more info. good luck
computerguy509 said:
i dont know much about international roms, but i know that there is a feature in the clock menu to sync with the cell towers. also set your activesync to update time on sync. i am sorry i have no more info. good luck
Click to expand...
Click to collapse
Hi, where do u enable "update time on sync"? I'd like to disable that function.
voncrane said:
Hi, where do u enable "update time on sync"? I'd like to disable that function.
Click to expand...
Click to collapse
for activesync it is in the options when you set it up.... i believe it is something like update time upon synchronization, cant remember from memory..
this may apply... http://forum.xda-developers.com/showthread.php?t=457452
this freeware program can also sync time, im not sure if will work internationally. good luck http://www.smartphone-freeware.com/download-smarttimesync-1-1.html
Oh damn sorry, didnt see this was a palm-subforum. sorry
Stock rom- no apps installed
voncrane said:
Me thinks d devs on here will be needing more info lyk wat ROM u r currently running etc.....i don't think a Polish ROM is available @ d moment and so u might have 2 send some files to ROM builders like Mord4z or Trickbiker 2 work with.
hmmm, i neva had such problems with d original ROM and d current build 21903 i'm running, so which r u running?...I like setting my time @least 10mins 4ward and it stays so until i sync 2 my pc then it reverts to d correct time,i'd like 2 have such a function disabled...any help with dat?
Click to expand...
Click to collapse
Running 6.1 Build 19216.1.0.5. This is how it came out of the box. I haven't even installed any applications. I mainly use it for Outlook mobile and as a phone. I occasionally send SMS messages.
mschaffer said:
Running 6.1 Build 19216.1.0.5. This is how it came out of the box. I haven't even installed any applications. I mainly use it for Outlook mobile and as a phone. I occasionally send SMS messages.
Click to expand...
Click to collapse
I see, Well i recommend u flash a WinMo 6.5 ROM unto ur device..Your Outlook functions and sms sending will still function perfectly.
Hello, i am running 1.66 rom on a generic htc hd2 with a t-mobile contract.
I cant update to the very latest rom because theyve only released it for branded phones!
The first bug ive comes across is the Facebook profile pictures in my favourites list sometimes switch around betweeen different people, so say joe's profile picture appears on bills name! happens every so often, and its very irritating. the only solution is to delete both contacts and re enter them into the phone!
The second is when im texting, at the start of the text, after i have done a few characters, sometimes it scrolls up to the last text and selects it, meaning i can still type, but i cant see what im typing, the keyboard covers everything im typing.
Incredibly irritating, i then have to minimize the keyboard, then maximize it aagain.
Also, a new occurance, when i switch on my phone it says launching htc sence and stays there for ages, when i click the cross, i get onto my phone, its as if sence had already loaded and just not removing the message.
The next thing is the wifi, is it meant to switch off affter a while? my battery went from 100 percent to 0 in about 5 hours! (not even joking) i just leaave it off now..
OOh and whilst im at it, one more thing. Can you sync your emails over data conneection? It always displays 'synchronisation error' when ever i try to sync over data connection, but on wifi it connects and downloads perfectly!
Any ideas on any of these issues? has anyone else experienced them?
thanks in advance
stevemilw said:
I cant update to the very latest rom because theyve only released it for branded phones!
Click to expand...
Click to collapse
Flash a custom ROM, they are far superior.
stevemilw said:
The first bug ive comes across is the Facebook profile pictures in my favourites list sometimes switch around betweeen different people, so say joe's profile picture appears on bills name! happens every so often, and its very irritating. the only solution is to delete both contacts and re enter them into the phone!
Click to expand...
Click to collapse
I don't use the Facebook app as it is absolutely usless, but after a search I found this -'Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.'
stevemilw said:
The second is when im texting, at the start of the text, after i have done a few characters, sometimes it scrolls up to the last text and selects it, meaning i can still type, but i cant see what im typing, the keyboard covers everything im typing.
Incredibly irritating, i then have to minimize the keyboard, then maximize it aagain.
Click to expand...
Click to collapse
There is an SMS update from the HTC website, but I believe this just addresses SMS failure to deliver issues. However, flashing a custom ROM with 235xx (WM 6.5.x) will definately eliminate this problem, as it uses a different SMS application. I'd assume flashing a custom 21907 (WM 6.5) would fix it too.
stevemilw said:
Also, a new occurance, when i switch on my phone it says launching htc sence and stays there for ages, when i click the cross, i get onto my phone, its as if sence had already loaded and just not removing the message.
Click to expand...
Click to collapse
I get this from time to time on my Energy ROM, I don't know what causes it, it doesn't really bother me.
stevemilw said:
The next thing is the wifi, is it meant to switch off affter a while? my battery went from 100 percent to 0 in about 5 hours! (not even joking) i just leaave it off now..
Click to expand...
Click to collapse
I am assuming you have BSB Tweaks installed? If so you have the 'Wifi Standby' option in Connections selected on. If you don't have it, download it and make sure it's disabled.
stevemilw said:
OOh and whilst im at it, one more thing. Can you sync your emails over data conneection? It always displays 'synchronisation error' when ever i try to sync over data connection, but on wifi it connects and downloads perfectly!
Click to expand...
Click to collapse
I've done a search using the forums search function, (hint hint) and found this it seems to have helped someone with this same problem with their HD2.
stevemilw said:
The second is when im texting, at the start of the text, after i have done a few characters, sometimes it scrolls up to the last text and selects it, meaning i can still type, but i cant see what im typing, the keyboard covers everything im typing.
Incredibly irritating, i then have to minimize the keyboard, then maximize it aagain.
Click to expand...
Click to collapse
I get this regularly (and also having the keyboard go mental sometimes, switching character sets, entering characters when I'm trying to backspace etc). Seems worse when the phone's hot or when I'm outside and it's windy! But that might just be a coincidence.
I actually sent the phone back to HTC a month or two ago (their customer service was fantastic btw - picked up the phone on a Monday, I had it back by Friday all by courier).
There was a note in there saying they'd reconnected the touchscreen. Everything seemed okay for a while but it's doing it again (I've never dropped the phone or anything). Wonder if it's a loose connector or something.
Mine's unbranded, so I'm waiting for the next ROM update (currently 1.66). If that doesn't fix it I'll ask for a replacement phone (not a fixed one).
There is an SMS update from the HTC website, but I believe this just addresses SMS failure to deliver issues. However, flashing a custom ROM with 235xx (WM 6.5.x) will definately eliminate this problem, as it uses a different SMS application. I'd assume flashing a custom 21907 (WM 6.5) would fix it too.
Click to expand...
Click to collapse
thanks for the help! You say i would benefit from flashing a custom rom 235xx, what type of rom is that? for instance you have energy rom etc. Sorry if im sounding like a noob, but i like the original layout of my hd2, and dont want too change it too much if possible, but i would like the performance increases that come with it. thanks
stevemilw said:
thanks for the help! You say i would benefit from flashing a custom rom 235xx, what type of rom is that? for instance you have energy rom etc. Sorry if im sounding like a noob, but i like the original layout of my hd2, and dont want too change it too much if possible, but i would like the performance increases that come with it. thanks
Click to expand...
Click to collapse
253xx puts the Start button at the bottom of the screen and makes menus and scroll bars bigger, it's called WM 6.5.x.
219xx is the stock look with the Start button at the top and no so finger friendly menu systems.
That's the basics of the differences between them both.
ok thanks i think ill installl standard reference energy rom 235xx one.
Do i need to change my radio before i flash? i have hspl installed.
The reason being is that i have changed the radio rom before and the signal was no where near as good as the stock radio rom. So i flashed back.
stevemilw said:
ok thanks i think ill installl standard reference energy rom 235xx one.
Do i need to change my radio before i flash? i have hspl installed.
The reason being is that i have changed the radio rom before and the signal was no where near as good as the stock radio rom. So i flashed back.
Click to expand...
Click to collapse
If you have an international HD2 you have to install a 2.xx.50.xx radio before you flash the Energy ROM. if you leave a 2.xx.51.xx radio on the device you'll brick it.
ok thanks, im gonna update the rom now. The rom i have currently is far superior, but i will flash anyway and make the compromise.
Thanks
flangepiece said:
There was a note in there saying they'd reconnected the touchscreen. Everything seemed okay for a while but it's doing it again (I've never dropped the phone or anything). Wonder if it's a loose connector or something.
Mine's unbranded, so I'm waiting for the next ROM update (currently 1.66). If that doesn't fix it I'll ask for a replacement phone (not a fixed one).
Click to expand...
Click to collapse
Thank you for your feedback!
And also thank you the OP who posted about that SMS problem- which I kept reporting with no echoes.
1) Yeah "reconnected the touchscreen" my @ss. That problem was fixed as soon as I changed ROM.
2) "theres a patch for problem with SMS", my @ss, I installed it did not fix anything- Also, if you read the rom's releases notes everything is "fixing the sms". They forget to mention that they moved the "task manager" in rom 1.66 and changed a few other things-
3) i still had lot of bugs with that rom and device. Now some of them are removed and I'm using Artemis 22A- A few bugs but all minor so far- so I finally start to "enjo..."erm hard word to say after so many months of troubles.
4) also for the "quietly brilliant support" you mention, I would not be so happy if you really knows what happens there: it's likely they will swap your device with 2nd hand device as they discontinued the manufacture of new devices. Also they had shortage of 1 part and they took it from random devices...
My point is you also risk to get 2nd spares part or the whole 2nd hand part... not too nice as it does not means that the original fault/flaw is fixed, and its gambling until your warranty expires...