Vanilla Nexus 7 MTP Problem Win7 Transfer Issue - Nexus 7 Q&A, Help & Troubleshooting

I am having an issue backing up files and folders from my Nexus 7 to my Windows 7 PC through the provided USB cable. The problem itself is that when I copy a folder from my Nexus 7 to my harddrive, only the folder will copy but none of the contents. I can still copy individual files from within that folder but not all the time and only some of the time I can copy groups of them. I can copy groups of folders only sometimes also. It seems random which files do not copy and they are not large files but very small only 15kb word documents.
I just got off the phone with Google's support service but no one there knows anything about the issue. The guy I was on the phone with didn't even know what MTP was. He suggested trying troubleshooting steps for fixing Windows XP problems, and told me to use Google Drive. Neither of those were good options for me. He also told me that another tech would tell me the exact same thing. I nearly lost it at that point, but I asked him to escalate the problem anyways and hopefully they will get back to me within a few days.
There is another thread about this same problem but it was posted last year and the title does not match well. That is why I have started a new thread. http://forum.xda-developers.com/showthread.php?t=1996385&highlight=windows+usb+transfer
If you also have this problem please respond so we can get some discourse going on the issue. If you know of a fix let me know. I've tied everything you can do from re-installing drivers to stopping all apps on my device. It's a vanilla Nexus 7 so it could be an Android 4.2.1 issue.
Please don't respond and tell me to use Google Drive or other cloud services or some app. I know of all the other routes for transferring files.

Try re-booting your Nexus 7 by turning it off and then back on. The file list that MTP shows on you Windows computer is often out-of-date and does not match the actual files on your tablet. Your Windows computer may show files that have been deleted and may not show files recently added so it gets confused when trying to transfer these ghost files. Re-booting seems to make the MTP file list current.
There may also be a file refresh app in Google Play that does something similar to re-booting.

Related

[Q] Nexus 7 Unable to Transfer Files to Nexus 7

I've searched this thread and have seen a lot of people with the same problem but with no solution. Hopefully we can find one here...
I'm not entirely sure if I have the right drivers installed or this is just a bug, but when I plug my Nexus 7 into my computer (running Windows 7) it is recognized as a portable device. I can create folders and transfer .zip and .rar files but whenever I try to transfer over a .mkv file, Windows Explorer crashes and it fails. I can't find a solution to this anywhere. What is the problem? I've tried everything, turning on/off debugging. My Nexus 7 is rooted so I got all the drivers working for the toolkit. Is there something I'm missing here?
Any help will be appreciated! Thank you for your time!
This happens for me too, only with mkv files. I'm running Windows 7 64bit.
I've just resorted to keeping them on a USB stick and running through Stickmount.
If there's a solution it would be good to know.
miketn said:
... but whenever I try to transfer over a .mkv file, Windows Explorer crashes and it fails....
Click to expand...
Click to collapse
Sounds like it might be a file size problem. Try transferring a much smaller mkv file and see what happens
Sent from my Nexus 7 using xda app-developers app
For me, file size doesn't matter. Even on a 154MB file Explorer crashes.
fangthorn said:
Sounds like it might be a file size problem. Try transferring a much smaller mkv file and see what happens
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yeah, it's definitely not the size. I have tried various sizes of .mkv files and they all crash Windows Explorer
There's a bit more info here http://forum.xda-developers.com/archive/index.php/t-1364866.html
Uninstall DIVX. Doesn't fix anything for me as I don't have DIVX installed on my PC.
If the issue is with codecs on the PC then I'll just stay with running from USB.
If I change the file extension to .mkv_ it transfers, then just have to change it back once it's on the N7.
Timbermill said:
There's a bit more info here http://forum.xda-developers.com/archive/index.php/t-1364866.html
Uninstall DIVX. Doesn't fix anything for me as I don't have DIVX installed on my PC.
If the issue is with codecs on the PC then I'll just stay with running from USB.
If I change the file extension to .mkv_ it transfers, then just have to change it back once it's on the N7.
Click to expand...
Click to collapse
This actually worked! I uninstalled DIVX and all of its components and now I could actually transfer them over without Windows Explorer crashing. Thank you.
For some reason it states that the device will not be able to read it and asks if I want to continue anyway, I just said yes cause I use MXPlayer to watch all my .mkv's.
Anyway, thanks again
miketn said:
For some reason it states that the device will not be able to read it and asks if I want to continue anyway, I just said yes cause I use MXPlayer to watch all my .mkv's.
Click to expand...
Click to collapse
Cool. Yeah, don't worry about that message, that'll pop up for all sorts of files transferred on MTP.
Thanks for raising the question, it motivated me to find a better solution for myself
miketn said:
I've searched this thread and have seen a lot of people with the same problem but with no solution. Hopefully we can find one here...
I'm not entirely sure if I have the right drivers installed or this is just a bug, but when I plug my Nexus 7 into my computer (running Windows 7) it is recognized as a portable device. I can create folders and transfer .zip and .rar files but whenever I try to transfer over a .mkv file, Windows Explorer crashes and it fails. I can't find a solution to this anywhere. What is the problem? I've tried everything, turning on/off debugging. My Nexus 7 is rooted so I got all the drivers working for the toolkit. Is there something I'm missing here?
Any help will be appreciated! Thank you for your time!
Click to expand...
Click to collapse
It's not just you. MTP sucks.
I recommend web-based (even local web-based) file sharing whenever possible. Wifi will actually be faster than MTP in a lot of cases.
I now have another problem that I just ran into. I don't want to start another thread so I'll just post it here, maybe you guys can help? Now when I finish watching an .mkv video, and delete it, it still stays on the device. Its gone from that directory/folder but it's still somewhere on the device because the space available did not change. Even when I reconnect it back to the computer the space available does not change. When I go to delete a file, it asks me if I want to delete it permanently, I click "yes" and it disappears but the space is still being used. Very confusing. Nothing in my recycling bin either.
Has anyone else ran into this problem?
EDIT - Never mind, I figured it out. You have to reboot your device so that all the files you deleted actually deletes. MTP does indeed suck... Is there any way I could get my nexus 7 to be mounted as a USB Mass Storage Device? Is there a custom ROM I could flash that has this feature?
Thank you for your time everyone
Yeah, MTP does suck. Not sure if you already know about SDrescan. I don't remember the technical explanation (something about rebuilding databases) but running this will show all of the files correctly in Windows Explorer. I figured I'd post it anyway in case someone comes across this thread and doesn't know about it
https://play.google.com/store/apps/...t=W251bGwsMSwxLDMsImNvbS5iZXJvLnNkcmVzY2FuIl0.
miketn said:
This actually worked! I uninstalled DIVX and all of its components and now I could actually transfer them over without Windows Explorer crashing. Thank you.
For some reason it states that the device will not be able to read it and asks if I want to continue anyway, I just said yes cause I use MXPlayer to watch all my .mkv's.
Anyway, thanks again
Click to expand...
Click to collapse
I agree to this, it was very frustrating to not transfer movies to my nexus without Windows crashing. After uninstalling Divx, it worked like a charm. Why would Divx be responsible for the crash?
Use this, then
I've found a handy-dandy 5-star app called "Airdroid!" (no, I don't work for 'em, they just solved some problems for me!) It's available on goog playstore for android, at least; didnt look to see about mac applications. Used with wifi, you put in it's address on your computer screen and your device will establish a connection and you can transfer whatever you want(I think) wirelessly! You don't even have to have them in the same room(I guess after you search for the address on your comp). I'm pretty much noobile, and I pulled it off, so I bet you can too! & when you hit the "charging cable is loose" issue(guess it's very common due to cheap parts) you can order a "Qi" charging 'base station' that you just lay your device on 7 it charges through the case! Just sayin...
miketn said:
I've searched this thread and have seen a lot of people with the same problem but with no solution. Hopefully we can find one here...
I'm not entirely sure if I have the right drivers installed or this is just a bug, but when I plug my Nexus 7 into my computer (running Windows 7) it is recognized as a portable device. I can create folders and transfer .zip and .rar files but whenever I try to transfer over a .mkv file, Windows Explorer crashes and it fails. I can't find a solution to this anywhere. What is the problem? I've tried everything, turning on/off debugging. My Nexus 7 is rooted so I got all the drivers working for the toolkit. Is there something I'm missing here?
Any help will be appreciated! Thank you for your time!
Click to expand...
Click to collapse

[Q] How can I transfer files from my PC to my Nexus 10

I have a Dell PC, I need to transfer some Power Point files and some other files to the Nexus 10. How can I go about that? Please help
I've always used Dropbox for all of my file transfer needs, and it has worked fantastically :good:. Give it a shot!
You could use wufi file explorer. Install it on your n7 then access it through your dell's browser to upload & download.
You can't use the Nexus 10 like a regular storage? USB to PC?
BoneXDA said:
You can't use the Nexus 10 like a regular storage? USB to PC?
Click to expand...
Click to collapse
Yes you can.
If your using Vista+ (and not a N or KN edition of Windows), you should just be able to plug the Nexus 10 to the computer and transfer files via MTP.
If that doesn't just "work":
- You have a N or KN edition of Windows and don't have the media pack installed
- MTP is either removed or disabled
- Old drivers from ADB are possibly interfering (uninstall them, replug device, should work)
No idea what to do on XP or any other OS though.
I would use es file explorer.
Sent from my SAMSUNG-SGH-I747M
pcgeek86 said:
Yes you can.
Click to expand...
Click to collapse
Got me worried for a moment. Now if you can use the Nexus 10 as storage, is it possible to make say a mobile the "PC" or whatever and exchange files tru USB or that is blocked by Google? I'm a bit clueless what is allowed and whatnot on Nexus devices.
BoneXDA said:
Got me worried for a moment. Now if you can use the Nexus 10 as storage, is it possible to make say a mobile the "PC" or whatever and exchange files tru USB or that is blocked by Google? I'm a bit clueless what is allowed and whatnot on Nexus devices.
Click to expand...
Click to collapse
Might be better to think of it the other way around, could possibly connect a phone/camera etc to a nexus 10 and use the nexus as the host to see the files on the phone/camera etc
MPJ88 said:
Might be better to think of it the other way around, could possibly connect a phone/camera etc to a nexus 10 and use the nexus as the host to see the files on the phone/camera etc
Click to expand...
Click to collapse
Yeah but stock N10 doesn't allow that, no? Really strange. It's okay not to have SD slot, but why does Google block USB OTG?
I havent tried but i imagine its possible whether its stock or not i dont know sorry. You can read from usbs as stock, just install Nexus Media Importer, so cameras could maybe be used with this, phones may get a bit trickier.
look at es file explorer. a must for every android user.
it lets you see network lan shares, your dropbox, skydrive, box, gdrive etc etc - with same ease as your device's local storage.
so you can export the share from your desktop where the files are and copy them on your device from that network share.
or, on your desktop, upload the files to your favorite cloud storage and do the same. have a habit of copying important files to the cloud, just in case your desktop crashes. outside of backing then up like that, you now could access then from anywhere using your mobile devices.
encrypt important stuff.
Sent from my Transformer TF101 using Tapatalk 2
get "software data cable" from market
then you can use any FTP client and send files
no cables. profit
benefit of using this option instead of cloud services like dropbox:
say you have a 1gig file, u have to upload that 1 gig to dropbox, then download that 1 gig from the phone. this way you only send file one time
of course if you only using small files then no benefit
but if u have 50 small files in one folder you can send 1 folder with all the files, instead of 50 individual exports from dropbox or other could service
chris198810 said:
I just found a post that has the similar confusion as you do. I also wanna get it work on my Nexus 10. So, I searched some info and tips from google, this article Solve the issues in transferring movie files from PC to Nexus 10 from someone's website helped me out
Click to expand...
Click to collapse
come on guys transferring files is simple
no different than transferring to any android phone,developed years ago
either connect a cable to your computer or use any of the many cloud service available
Just got my N10 and have some questions about file transfer
SayWhat10 said:
come on guys transferring files is simple
no different than transferring to any android phone,developed years ago
either connect a cable to your computer or use any of the many cloud service available
Click to expand...
Click to collapse
I just starting to get familiar with my Nexus 10 16GB tablet. I have an Android phone and a Kindle fire so I've had some experience with transferring files to my devices. When I plug my N10 into my Win7 PC, it shows as a "Portable Device", not a Hard Drive so went I attempt to eject it, that device doesn't show up as a choice to eject. I have no other choice but to 'pull the plug',something I'd uncomfortable with.
Nevertheless, I can double-click into the 'internal storage' and see some of the folders. When I attempt to create a new folder (to attempt some organization), I can create a 'New Folder', but I can't rename it to anything. This is very different from my experience with my Android phone and Kindle Fire.
Anyone got any suggestions as to what I'm doing wrong?
Search google play Airdroid ,awesome app
Sent from my Nexus 7 using xda app-developers app
pcgeek86 said:
Yes you can.
Click to expand...
Click to collapse
+1

File transfer issue

I downloaded a 1.2GB file to my nexus 4. upon connecting it to windows to transfer it over I don't see the file.
I see the other files in the folder but its like the larger file is hidden. Is there some file size cap that prevents it from showing in windows?
Edit: turning on and off usb debugging has no effect, still only see various files except for larger files
anyone?
that happens alot, no file cap, i fix it by rebooting 2 or 3 times to get it shown, must be a issue with nexus media storage manager or some lousy process, i dont know why google wants to make it harder for us.
In Windows try to search a dot (.) in the folder. If you couldn't see it then the file is likely encrypted.
republicano said:
that happens alot, no file cap, i fix it by rebooting 2 or 3 times to get it shown, must be a issue with nexus media storage manager or some lousy process, i dont know why google wants to make it harder for us.
Click to expand...
Click to collapse
Cool a restart did the trick. Weird that files don't show up at first, guess it needs a fresh media scan to work.

Not all files showing when connecting to new windows 10 laptop

So when I connect my Nexus 6P to my new Dell XPS13 and I chose file transfer as the connection option, the device shows up and I can see all the folders but when I open them it's like only select files are there. For example my download folder has a few word files, an xcel file, a few pictures and a small movie file. In the file explorer on my laptop, I only see one word document. So I know it can see the files but where are the rest? When I look on my phone they are still there.
Also my TWRP folder I see a few things but not the backup folder with my backup in it. I have hidden files selected to be shown on my laptop, is there something else I am missing?
EDIT: So this is strange, if I boot to recovery while connected, the drive pops back up and my laptop can see everything just fine, but if I reboot back to just the regular phone, the laptop stops seeing select files? I had an older windows 10 laptop and it didn't have this problem (I've since sold that, so that's not an option.)
Which files in particular? I noticed that sometimes I have to force media scanner to run and reconnect the phone to the computer at times, but the behavior is a bit erratic I havent pin pointed a specific time this occurs.
uodii said:
Which files in particular? I noticed that sometimes I have to force media scanner to run and reconnect the phone to the computer at times, but the behavior is a bit erratic I haven't pin pointed a specific time this occurs.
Click to expand...
Click to collapse
It's actually kind of random, but specifically in the TWRP folder there is a folder called BACKUPS that has my backup of my phone, and that whole folder doesn't show up.
Then random stuff like the one word document and one xcel document not showing up, but another word document does show up, it makes no sense to me.
Try going into device manager update device drivers, select location yourself and chose the phone for drivers location. Had to do that to mine when I first got it. It wouldn't let me even copy anything to the phone or create a folder or see contents of folders anytime I clocked on something it would say device disconnected
bump, this is driving me nuts.
This too happens to me. Formatting the phone completely had no effect... I'm going to do more playing around and see what happens.

issues with accessing internal storage, folders & files (with windows 10)

Hi ppl
before i start... english is not my native language. please excuse some inaccuracies and language defects.
I have this phone for more than two years now. already it have last OTA system update offered by xiaomi: MIUI 11.0.2 estable (with Android 8 kernel ). very satisfied with the phone itself... but the internal storage accessing and copying of files to the PC always been problematic.
first have to manually select "transfer files" option ALWAYS even selecting this option as default in the developer options, this happens since day one. "well, ok". second: access a folder with many files ALWAYS have been a chore... laggy, unreliable, slow.... but the worst issue is the folder contents often does not update correctly when the folder contents change.
lets say i access a folder with... 8000 files inside, using the PC with windows with intention to copy them to the PC (e.g. telegram pictures folder)... it starts "counting"... 100...200...300...500 files (¿?) showing some of them in no particular order... at some time, it stops counting AND STILL CANT SEE ALL FILES IN THE FOLDER!!!... and after 3 or 4 minutes... ¿it timeouts?... with a windows explorer error. "solution": unplug the phone, replug, have to select again "file transfer" mode, re-access to the folder, and windows "remembers" the interrupted accounting and the showed contents and began to account from where stops previously... after 2, 3, or more "retries", it finally "accounts" all the files, then i select them and want to begin copying to the PC, "copy" (ctrl-c) them... and lags before starting doing ¿precaching? ¿or something else?... sometimes starts copying... sometimes not... sometimes timeouts after copying 500 or 1000 files... sometimes sooner, sometimes later... in one occasion i use a file admin tool in the phone itself, and delete... say 5000 files of the folder. next time i enter with windows in the same folder, and the 5000 deleted files STILL APPEAR INSIDE, obviously are "zombie / not real" files, but still appear and still not appear other files that really are inside the folder.... this issues makes me angry... but still there is more.
a couple weeks ago, i change folder configuration in a camera app (one bought at the store, not the standard one bundled with the phone)... and cannot access this new folder from the PC. it does not even appear as a folder. it appears as a "blank file" with a "blank paper" icon, not identified as a folder and system not allow me to enter... restart PC and phone does not change anything... "bueh, some folder issue with this app"... and forget it.
and now it started to do the same with MORE folders in the internal storage. including some folders that could be previously accessed... now to access these ¿unaccesible? folders, i have to enter with file admin app on the phone, move the folder to another location and now (after a unplug/replug cycle)... now maybe i can reach the folder on the new destination.
MTP always been... not very "powerful" in the performance side... but this issues are ridiculous. i can bear a not very fast (30-40MB/s) file transfer speeds, and some lag accessing a folder with an absurd file counting (say over 5000 files or so)... but the lags, timeouts, have to "recycle the connection", deleted or moved files not updated, inaccesible folders... its simply overkill. its highly patetic.
is the accessing to the internal storage from windows in this phones always so terrible f#cked? i dont remember issues that bad with other android phones (samsung, motorola...) is the internal storage dying? there is a way to solve this issues?
thanks for reading. :angel:
ok ppl.
After some more time dealing with this issues, i have come to a conclusion, and a (in a certain way) solution.
the conclusion -> MTP is a hell*sh piece of sh*t, it's crap, and it's the source of all this trouble.
the solution -> stop using MTP and use another way to deal with this matter.
that another way is by using WebDAV, to accomplish this, have to do 3 somewhat simple steps.
1.- NOT USE MTP when connect the phone to the PC via USB cable. leave on "charging mode".
2.- activate USB tethering, do so by activate it in the "more..." section of the communications settings
this activates a network link via the USB cable between the PC and the phone. this IP network can be located by the IPconfig / ifconfig command in the PC side, refer to an ethernet "RDNIS" section. the phone side IP usually assigned to 192.168.42.129 (it can depend on the network configuration PC side)
3.- enable a WebDAV server on the phone. there are various apps to do so available in the play store. I tested some of them and finally came using "webdav server" (free version) by The Olive Tree, but you can use whatever you like or suits you better.
by doing this, and enabling (in my case, windows 10) a network link to the server in the files explorer... bang! access to the files on the phone with far better reliability and much less issues than doing the old way.
I post it here in case it can be of use to someone in the future.
best regards to the community.

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