Database Users

Issues since updating my Bravo

I would like to start this out by saying that I have had my Bravo since January 16, and have loved every minute of it. This has been my first Android (Came over from my iPhone 3G). I was extremely excited to finally get the upgrade to 2.2, even though I decided to wait to officially download it OTA.
Since I got my phone, I had no more than three to five apps force close on my using the stock launcher. I rarely noticed much of any lag while working with my phone, and I never once had any issues with the phone rebooting itself on me.
Since I updated my phone on Saturday I've been plagued with all of these issues. Immediately after updating, I noticed my phone was running very hot, and my battery drained to 50% within an hour or two without me even running anything stressful on it. I restarted it twice and since then I haven't noticed any significant issues with my battery, or the phone seeming to run it's processor excessively.
But, I have constant lag, making tasks that were extremely quick and easy before the weekend be significantly more difficult and frustrating. Today I've even noticed that the lag is so bad that I am not even able to use Swype because the phone takes so long to register any touch's it doesn't register anything other than the first and last letter I swyped across. In addition, my phone has rebooted itself 3 times within the last three days I've been using it, an issue that has not happened once in the three months before this weekend.
I will regularly be trying to do things on my phone and it will lag, causing the phone to freeze for 20-30 seconds at a time, and then trying to perform every touch it received in those 20-30 seconds in a scant second after it recovers.
I have noticed some issues not regarding lag, but sometimes it has been difficult for my phone to initiate calls. I have tried to call my wife, and it took 5 times before the call would finally go through, it was immediately ending the call right after I pressed the call button.
I love my phone and the capabilities of the Android system. Until now I haven't had any problems at all with it. Can you help me try to figure out what's happening, and if there are any ways to fix my phone? I haven't gotten around to rooting my phone since I've gotten it, but have been planning on it.

roadkizzle said:
I would like to start this out by saying that I have had my Bravo since January 16, and have loved every minute of it. This has been my first Android (Came over from my iPhone 3G). I was extremely excited to finally get the upgrade to 2.2, even though I decided to wait to officially download it OTA.
Since I got my phone, I had no more than three to five apps force close on my using the stock launcher. I rarely noticed much of any lag while working with my phone, and I never once had any issues with the phone rebooting itself on me.
Since I updated my phone on Saturday I've been plagued with all of these issues. Immediately after updating, I noticed my phone was running very hot, and my battery drained to 50% within an hour or two without me even running anything stressful on it. I restarted it twice and since then I haven't noticed any significant issues with my battery, or the phone seeming to run it's processor excessively.
But, I have constant lag, making tasks that were extremely quick and easy before the weekend be significantly more difficult and frustrating. Today I've even noticed that the lag is so bad that I am not even able to use Swype because the phone takes so long to register any touch's it doesn't register anything other than the first and last letter I swyped across. In addition, my phone has rebooted itself 3 times within the last three days I've been using it, an issue that has not happened once in the three months before this weekend.
I will regularly be trying to do things on my phone and it will lag, causing the phone to freeze for 20-30 seconds at a time, and then trying to perform every touch it received in those 20-30 seconds in a scant second after it recovers.
I have noticed some issues not regarding lag, but sometimes it has been difficult for my phone to initiate calls. I have tried to call my wife, and it took 5 times before the call would finally go through, it was immediately ending the call right after I pressed the call button.
I love my phone and the capabilities of the Android system. Until now I haven't had any problems at all with it. Can you help me try to figure out what's happening, and if there are any ways to fix my phone? I haven't gotten around to rooting my phone since I've gotten it, but have been planning on it.
Click to expand...
Click to collapse
Something probably is messed up in the upgrade process.
Simple solution, flash the 2.2 sbf and you should be good.

roadkizzle, Something doesn't sound right at all with your update. I would try to remove the battery for a minute and reboot. If you still have issues I would try a factory data reset. If that doesn't cure your ills then flashing the 2.2sbf as bandroidx suggested may be in order.

Alright, I flashed the SBF file to the phone through RSDLite, and from what I can see it went through correctly. My only question now is do you think I'll need to try to re-install the full update? Or is that similar to what I did?

roadkizzle said:
Alright, I flashed the SBF file to the phone through RSDLite, and from what I can see it went through correctly. My only question now is do you think I'll need to try to re-install the full update? Or is that similar to what I did?
Click to expand...
Click to collapse
flashing the sbf already updated your phone to 2.2. You don't need to do anything else

I hope reflashing did the trick for you. That experience sounds nasty...
Sent from my MB520 using XDA App

Well, after a couple of hours of playing with my phone it's seeming better. I have been playing a few games of Worms, and my normal surfing the internet and so far I haven't noticed any real lag. The test will be my day through tomorrow.
I was just really confused because I was following the instructions from the Flashing SPRecovery SBF to a Motorola Droid youtube video, and his SBF file really seemed to only change the recovery screen. It looked like he still had to go through the actual update.zip process to make the actual updates to his phone.

Alright it's official, flashing the sbf did not fix the lag issues. My phone hasn't had a critical malfunction and reboot itself yet today, but the lag is unbearable.

roadkizzle, It sounds like you are still having issues. If you look at the system version in "about phone" in settings menu does it say version 37.4.0.MB520??

Yes, it says Version.37.4.0.MB520.ATT.en.US

roadkizzle said:
Alright it's official, flashing the sbf did not fix the lag issues. My phone hasn't had a critical malfunction and reboot itself yet today, but the lag is unbearable.
Click to expand...
Click to collapse
what apps do you have installed?

look in task master and get rid of any auto-ends and reboot and see if that makes a difference

Well, immediately after removing the AT&T apps from the auto-end list and rebooting, I thought I noticed some lag initially, but I've let it run for a few days now doing everything I was before and I've not been having any of those issues recently.
I'm not sure what it was. I wasn't very aggressive adding apps to my auto-end list, really just Maps and the AT&T apps. I added maps after a while because when I would use it once it would stay open and I'd notice later on that it would have been a major consumer of my battery, and I couldn't figure out how to close it fully.

Glad to hear things are going better. I had some issues totally unrelated to the apps I had in auto-end but pulling all of them off of auto-end got rid of the issues. Froyo is supposed to minimise the need for having to add apps to auto-end in task manager. Regards

(SIA for the long post)
roadkizzle - my situation sounds very similar to yours and I wanted see if you are also seeing a couple of other symptoms I've seen beyond what you have indicated. This has been an issue from early on for me. At first it seemed to be associated to when the battery was low, but it is now ever increasingly interrupting my use of the phone. I was hoping 2.2 might resolve some of this, but it hasn't.
Background: Purchased/activated phone early Jan 2011; recently upgraded to the 2.2 sys and used the official channels; all apps I've added are lightweight stuff (ex: notepad-type stuff, weather widget) and I have pushed most unused stuff to the auto-end list.
Similar symptoms: I see the same power drain and high CPU usage when using maps/navigator (really evident on a recent trip). Still monitoring if some of that can be attributed to use of the GPS.
I'm getting a similar lag though I wish it was only for the short period you are seeing. I've only rarely been able to just put the phone down and have it responsive when I get back to it. Maps/Navigator were especially susceptible to this problem, and it seemed consistent with the 90%+ CPU usage often seen when they are running.
I don't use swipe, but the keypad is most often what is being used when the lag kicks in... the entire phone just goes completely unresponsive, including any and all other input such as the hardware home/back keys, etc.
In addition: Better than half the time that the qwerty touchpad becomes unresponsive, I see sporadically entered random keystrokes to my messages... everything from initiating the voice input to entering several dozen spaces or just simple random characters. This happens at a random, often changing rate and I see the keys lighting up and the haptic responses happen as if I were touching the keys, but they are not from any delay in the input. Once ruling out an exorcism, this has started me thinking I might have a hardware issue with the touchpad. The phone has not been dropped or roughed up in any way, so if it is HDWR, it's a manuf issue.
Luckily.... in 99% of the cases where this happens, using the HDWR power button to cycle the screen through a sleep and back resolves the issue. Not a big deal unless you have to do it 3 times to send one text/mail. This has me constantly thinking about items on the auto-end list but I have not unearthed anything to support that.
The other 1% of the time I have had to reboot the phone, but in those cases I can't rule out 'user issues' due to just pure frustration. Task Manager has become my most freq used app, but often I see everything at 0% CPU and/or not running.
I'm wondering if any of these additional symptoms sound familiar...
thx.

humanque said:
(SIA for the long post)
roadkizzle - my situation sounds very similar to yours and I wanted see if you are also seeing a couple of other symptoms I've seen beyond what you have indicated. This has been an issue from early on for me. At first it seemed to be associated to when the battery was low, but it is now ever increasingly interrupting my use of the phone. I was hoping 2.2 might resolve some of this, but it hasn't.
Background: Purchased/activated phone early Jan 2011; recently upgraded to the 2.2 sys and used the official channels; all apps I've added are lightweight stuff (ex: notepad-type stuff, weather widget) and I have pushed most unused stuff to the auto-end list.
Similar symptoms: I see the same power drain and high CPU usage when using maps/navigator (really evident on a recent trip). Still monitoring if some of that can be attributed to use of the GPS.
I'm getting a similar lag though I wish it was only for the short period you are seeing. I've only rarely been able to just put the phone down and have it responsive when I get back to it. Maps/Navigator were especially susceptible to this problem, and it seemed consistent with the 90%+ CPU usage often seen when they are running.
I don't use swipe, but the keypad is most often what is being used when the lag kicks in... the entire phone just goes completely unresponsive, including any and all other input such as the hardware home/back keys, etc.
In addition: Better than half the time that the qwerty touchpad becomes unresponsive, I see sporadically entered random keystrokes to my messages... everything from initiating the voice input to entering several dozen spaces or just simple random characters. This happens at a random, often changing rate and I see the keys lighting up and the haptic responses happen as if I were touching the keys, but they are not from any delay in the input. Once ruling out an exorcism, this has started me thinking I might have a hardware issue with the touchpad. The phone has not been dropped or roughed up in any way, so if it is HDWR, it's a manuf issue.
Luckily.... in 99% of the cases where this happens, using the HDWR power button to cycle the screen through a sleep and back resolves the issue. Not a big deal unless you have to do it 3 times to send one text/mail. This has me constantly thinking about items on the auto-end list but I have not unearthed anything to support that.
The other 1% of the time I have had to reboot the phone, but in those cases I can't rule out 'user issues' due to just pure frustration. Task Manager has become my most freq used app, but often I see everything at 0% CPU and/or not running.
I'm wondering if any of these additional symptoms sound familiar...
thx.
Click to expand...
Click to collapse
Try taking things off of the auto-end list. You shouldn't need the task killer because android manages apps on its own (it's supposed to manage apps better in froyo than in 2.1)

I've also had lag, especially when opening maps (the first time I open maps it often force closes).
Can anyone get the "lock pattern" screen without the slide to unlock? It seems like a common "Motorola 2.2" issue, but I can't figure out if it gets resolved through an update or not

kyngnothing said:
I've also had lag, especially when opening maps (the first time I open maps it often force closes).
Can anyone get the "lock pattern" screen without the slide to unlock? It seems like a common "Motorola 2.2" issue, but I can't figure out if it gets resolved through an update or not
Click to expand...
Click to collapse
it can be fixed through the settings.db in the com.android.providers.settings, but i dont remember what to edit inside.
or you can download No Lock from the Market
https://market.android.com/details?id=org.jraf.android.nolock

jorgonv said:
it can be fixed through the settings.db in the com.android.providers.settings, but i dont remember what to edit inside.
or you can download No Lock from the Market
Click to expand...
Click to collapse
NoLlock just seems to turn the lock screen on and off altogether?
I can get the screen lock on and off, I just can't get the pattern lock without the side-to-side swipe lock at the same time
This is messing with
PS . If you can't get your screen to stop locking all the time with froyo 2.2.1dissable it in the same location ID # 61 screen_lock set to 0. ),
Click to expand...
Click to collapse
and the settings menus.
There are several other seemingly lock-related database settings, but I'm worried about locking myself out

kyngnothing said:
NoLlock just seems to turn the lock screen on and off altogether?
I can get the screen lock on and off, I just can't get the pattern lock without the side-to-side swipe lock at the same time
This is messing with
and the settings menus.
There are several other seemingly lock-related database settings, but I'm worried about locking myself out
Click to expand...
Click to collapse
You can always sbf if you get locked out. your data will also be kept

ICS: random reboots and resumes

Got the ICS update the other day on my totally stock US wi-fi Xoom.
So far, reliability has taken a step backwards.
1. The thing wakes up at random. As in, just sitting there on the nightstand sleeping, and all of a sudden it wakes up as if I had tapped the power button.
2. It's happened at least once so far where it just spontaneously rebooted. It was just sitting on the nightstand, and all of a sudden the screen turns on and the unit is (re-)booting. Might be an evil incidence of issue #1.
3. Tapping the power button sometimes doesn't work and I have to tap it multiple times or tap and hold it in order to get the tablet to wake up.
WTF? I understand that glitches are inevitable with new software but wow, this is pretty basic reliability stuff... the final Honeycomb version on this tablet was rock solid for me.
Also, in contrast to others' reports, I think browsing has also taken a step backwards. It takes longer to load pages, and sometimes I just wind up with an empty white screen instead of a rendered page.
I suppose I could try resetting to shake out any demons but I would very much like to avoid doing that unless it's really known that it fixes some of these issues.
Any thoughts?

Are you using a dock?
I upgraded and it's running way better. No bugs that I can find so far. Wake up lag is nonexistant. No reboots or wakes. Battery is lasting about a day longer than before.

I'm having this problem. I thought it was dock related but looks like I was wrong.
I left it undocked all night and woke up in the morning and found it was at the "enter your password" screen for encrypted tablets.
I also get the problem where it doesn't wake up from sleep, have to force reboot it. Am gonna do a full wipe today and see if that helps, will report back.
I recently GED-ified mine, wonder if that makes a difference, it was originally on the UK/EU honeycomb firmware.

zer0day said:
I'm having this problem. I thought it was dock related but looks like I was wrong.
I left it undocked all night and woke up in the morning and found it was at the "enter your password" screen for encrypted tablets.
I also get the problem where it doesn't wake up from sleep, have to force reboot it. Am gonna do a full wipe today and see if that helps, will report back.
I recently GED-ified mine, wonder if that makes a difference, it was originally on the UK/EU honeycomb firmware.
Click to expand...
Click to collapse
Seems like the only people having the issues use a dock. Maybe it has something to do with being charged by the dock if its happening off the dock too?
Do a little testing. Don't use the dock for a few, two or three days after your reset to see if you have any issues. Then dock it and see if the issues come back?
I have no issues but have never docked it once. Don't own a dock.
Sent from my Xoom using xda premium

crisisinthecity said:
Seems like the only people having the issues use a dock. Maybe it has something to do with being charged by the dock if its happening off the dock too?
Do a little testing. Don't use the dock for a few, two or three days after your reset to see if you have any issues. Then dock it and see if the issues come back?
I have no issues but have never docked it once. Don't own a dock.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
I doubt it is related to the dock. Sometimes you just get a bad download...like a slight power surge while downloading, or whatever. I'm not on stock, but from my experience on ICS, the issues you report are related to your own software install and not the OS or dock hardware.

I am using the standard dock and no issues here at all.

I wiped via Android settings and booted in, signed in, etc. Was changing some settings and it just rebooted :| Have wired it up to adb, hoping it happens again so I can see why.

The dock doesn't work right either. Putting the tablet on the dock doesn't cause it to sleep automatically after a time, and taking it off the dock does not cause it to automatically wake up.
ICS is a definite step backwards, at least for some of us. Hopefully there will be occasional updates like there were for Honeycomb. By the end of Honeycomb, things were nice and stable.

tai4de2 said:
Got the ICS update the other day on my totally stock US wi-fi Xoom.
So far, reliability has taken a step backwards.
1. The thing wakes up at random. As in, just sitting there on the nightstand sleeping, and all of a sudden it wakes up as if I had tapped the power button.
2. It's happened at least once so far where it just spontaneously rebooted. It was just sitting on the nightstand, and all of a sudden the screen turns on and the unit is (re-)booting. Might be an evil incidence of issue #1.
3. Tapping the power button sometimes doesn't work and I have to tap it multiple times or tap and hold it in order to get the tablet to wake up.
WTF? I understand that glitches are inevitable with new software but wow, this is pretty basic reliability stuff... the final Honeycomb version on this tablet was rock solid for me.
Also, in contrast to others' reports, I think browsing has also taken a step backwards. It takes longer to load pages, and sometimes I just wind up with an empty white screen instead of a rendered page.
I suppose I could try resetting to shake out any demons but I would very much like to avoid doing that unless it's really known that it fixes some of these issues.
Any thoughts?
Click to expand...
Click to collapse
Try wiping your Tablet and then reinstalling all your apps. That might help you out.

I reset the tablet. This does in fact seem to have made things better.
Maybe there's some apps, or settings or whatever that don't carry over well into ICS.
The tablet has not turned itself on by itself and it's behaving about as I expect with the dock. I still think something is a bit 'off' in terms of how the tablet sleeps and resumes automatically when docked and undocked, but it's at least not behaving like there's a ghost in it.

My one is still doing random reboots, came back home from work and found it had a mere 1 hr of uptime, I left it in my drawer undocked.

when I upgraded I noticed certain apps that weren't ics ready needed to be reinstalled. Try uninstalling everything that isn't a stock app then slowly add those apps back. Ideally if you can identify the app you can let the developer know so they can fix their app.
Sent from my Galaxy Nexus using XDA App

Mine turns on randomly I think it may be from another reason.. I am on team EOS rom.

Xoom Master said:
Mine turns on randomly I think it may be from another reason.. I am on team EOS rom.
Click to expand...
Click to collapse
Could be overclocked at to high a speed for your CPU, or you're using the wrong governor. Or some other combination of settings, or needing to do a wipe before flashing a new GApps version...

Hmm its on lag free and at 1408mhz could that be the issue?
Thanks

zer0day said:
I wiped via Android settings and booted in, signed in, etc. Was changing some settings and it just rebooted :| Have wired it up to adb, hoping it happens again so I can see why.
Click to expand...
Click to collapse
I have the same problem. Random reboots and freezes while the tablet is idle. I deleted all downloaded apps and wiped the tablet - to no avail. This is what I found out so far:
The reboots/freezes only happen when the tablet is idle, never when I'm working.
No reboots when USB is connected (so you can't use adb to find out the cause)
No reboots in Airplane Mode
Any ideas? Before the ICS update my tablet was fine

Xoom Master said:
Hmm its on lag free and at 1408mhz could that be the issue?
Thanks
Click to expand...
Click to collapse
try interactive.
u do a full wipe (factory reset)
I'm on eos and have not had a random reboot since 5

Mine is also having problems. I put the stock rom on there via CWM recovery with the modified file that got rid of the device check.
If I leave it sitting around for a while even in airplane mode the performance of the whole tablet just plummets. There is literally nothing happening to it when I'm not using it either. Random reboots (almost on cue when I stop using it), etc.
My device history was that I had Honeycomb stock and a locked bootloader, then unlocked (and wiped obviously) and loaded ICS. I then wanted to see if I could get the official OTA update so I flashed back to 3.2.1, and then flashed ICS again.
Edit: On second thought, maybe I should try eliminating apps before I say anything

I'd suggest a Factory Reset for those having consistent random reboots. More than likely it is an app or app related that didn't move over well during the upgrade/update. Especially if you weren't having these problems before the update/upgrade.
I personally always Factory Reset whenever my device goes from one OS version to the next OS version and then re-download the apps as needed (this usually makes for a good cleanup as well, I find a few apps I downloaded I never end up using).
My Xoom has been up 267 hours and would be longer if I hadn't turned it off while away from my charger(s) for an extended time. It has never rebooted on it's own or locked up since getting the ICS update.

With the eos rom i do not have random reboots but sometime my xoom wont wake up. I have to reboot it manually with power-volume up.

[Q] Nexus 7 screen turning itself on?

Hi all,
I'm experiencing an issue on my stock 4.1.1 Nexus 7. The screen seems to be turning itself on randomly. It normally turns off again but may toggle on/off quite a few times. Then it seems to go for a while whitout turning on. Bit odd.
Anyone else experienced this or have any thoughts on a reason for it?
Thanks

Same problem here, except with a Samsung Galaxy Nexus.
I just updated to 4.1.1 today and this is the first time I've seen it happen. Was previously on 4.02 without issues.

I have had the same problem. It seems to happen in the evening and I wondered whether the case was causing it to overheat. Seems to be OK when I take it out of the case. I phoned Google and was told that it hadn't happened before. I will contact them again if it doesn't get any better.
Sorry. Misread the post. Mine goes to sleep, not turns on
Sent from my Nexus 7 using xda app-developers app

gifton1 said:
Hi all,
I'm experiencing an issue on my stock 4.1.1 Nexus 7. The screen seems to be turning itself on randomly. It normally turns off again but may toggle on/off quite a few times. Then it seems to go for a while whitout turning on. Bit odd.
Anyone else experienced this or have any thoughts on a reason for it?
Thanks
Click to expand...
Click to collapse
Same here but mine is not exactly stock.
I have installed Apex Launcher plus numerous apps. I thought maybe it was the launcher doing it. But at this point... I have no idea. Just noticed it tonight coming on and then going off within 1 sec. but its random. it may do it once within an hour, or it may do it up to 5 times within a min... then go several minutes completely black screen. Crazy stuff. I thought maybe it was getting a message at first but then realized I had the WiFi off on my phone so it was dead to any incoming messages/wifi. I am really curious as to what is causing it and will be following this post as well as others quite frequent. Also.... the latest app that I have downloaded was OSMOS HD. it wasn't waking then sleeping before that app... just my 2 cents.

Hi Qbensis,
By stock, I just mean not rooted and not running any custom firmware. I had various apps and the like installed.
I have actually since rooted my N7 and installed a few custom ROMs and since then have not seen the issue at all. If you want to stay stock, I assume the issue will be fixed in the next update

I have seen this a few times. Middle of the night I look over and the screen is on then off. I check the power usage overnight and I see little blips of screen on when looking at the graph. Not sure whats causing it (I figure a app).

Same Problem over here, any solutions???

I'm on stock 4.1.2 and having the same problem, not rooted. Creeped me out in the middle of the night when it goes on and off.

N7 Random Turn On
Same here on 4.2.1. I carry in front pocket all the time with screen facing leg and feel heat when it happens. Has even done it when in Power Off mode and still does it. I thought that would prevent it for sure. Very irritating and drains battery. We Winter in 55+ community and drive around in golf carts. I am starting to wonder if WiFi spots trigger it. Will continue to track behavior and search other forums. Curious that there have not been any solid suggestions or solutions.

Happens to my rooted but stock 4.2.1. It happens randomly when I recharge using a battery pack (4AA) as opposed to charging using regular AC. It's annoying as heck! I don't know how to get this fixed!

I've been getting this on both SmoothROM and raspbeanjelly, and it's very irritating.
It has to be an app that is causing this. I initially thought perhaps it was GPS Status, because I caught it in the notification bar a few times when the screen turned on.
My device definitely isn't hot when it happens.
I'm suspecting the Email app, Maps, or Facebook.
EDIT - not any of them either. I'll test Beautiful Widgets next.

Okay guys, try this.
http://forum.xda-developers.com/showpost.php?p=29420959&postcount=7059
I'd been suffering from this for weeks, factory reset, reinstalled and changed out ROMs, installed apps one by one over the course of several days to keep an eye on what might be triggering it etc. Nothing worked for more than 2-3 days at most, and the issue always came back in one way or another.
It was causing me to have to turn the Nexus off when not in use because it would be draining battery (15-20% overnight compared to 2-3% when the issue wasn't present).
Then I stumbled upon that guide and using Gemini I disabled Maps from auto-running, turned off Latitude, and so far so good.
If it works for you too, be sure to hit thanks on Karpfenhai's post!

I was having this same problem on my Nexus 7 running stock 4.2.2 rooted with SuperSU. Finally tracked it down to having installed BetterBatteryStats and for some reason, I had not granted it perpetual root. It was causing the device to wake and turn the display on for random times (up to 13 hours, which killed the battery), not always showing the SU request dialogue. I granted perpetual SU privilege to BetterBatteryStats and problem went away.

Try taking out the battery and clean out the USB port with a toothpick. This worked for me. All the dust that accumulates in the post can cause the phone to think it's charging.

CQATest app on Marshmallow Causes System Issues?

Thought I would share this here - though I believe this is effecting other Moto models as well.
The Moto app "CQATest" seems to be the culprit with major instability issues I've had since the Android Marshmallow update. Before the update, my phone was so smooth and fast. Then the update came, and I blamed it on Marshmallow. Screen response to anything was very slow. Sometimes completely unresponsive. If i tried to touch a notification in my notification bar, it might be 5-10 seconds later before anything would happen, and the app would open. Sometimes it wouldn't ever open at all. Or when Facebook did open, it might take another 10-15 seconds before it went to the item it had notified me about. The camera in particular was slow to respond - with visible lag whenever trying to take a video - or would just crash. The phone itself got into a fairly normal habit of rebooting itself several times a day. And on startup, sometimes it would take 3-5 minutes before it would finally get to the home screen. Simply unacceptable.
So yesterday I started Googling for answers, and ran across a thread on Android Forums talking about issues people were having with CQATest. I immediately went and found the app in the settings>applications menu, under "All Apps" - force stopped and disabled it, then rebooted.
Guess what? The phone boots normally again! And the general responsiveness and functionality are back to what it was prior to the Marshmallow update. I couldn't be more pleased right now - because I was getting very frustrated with what is a relatively new phone.
I'd be interested if others have experienced something similar? Or are having similar lag issues and try this solution to see if it works for you.
Mods - if this CAN be confirmed, it really should be shared with ALL Moto users who've been upgraded to Marshmallow and have similar issues. The Android Forums thread user was originated by someone on the Moto X for instance.
Thanks for your time and feedback.

Do you have any misbehavior since you've disabled CQA Test? Like something doesn't work... Are you getting better battery life? I think you should.
I have Moto X Force, didn't touch app and system is smooth, stable with great battery life. I suppose you have Turbo 2.

No apparent issues with anything else since disabling it that I can see. And yes, I'm on a DT2.

Zeljko1234 said:
Do you have any misbehavior since you've disabled CQA Test? Like something doesn't work... Are you getting better battery life? I think you should.
I have Moto X Force, didn't touch app and system is smooth, stable with great battery life. I suppose you have Turbo 2.
Click to expand...
Click to collapse
I have had CQA Test disabled before and after Marshmallow and notice no misbehavior. I also have been using advanced calling since i got the phone on launch day and have never had a problem with the call quality as others have.

CQATest not causing problems on my Droid Turbo(1)
I just got a refurb Droid Turbo on Marshmallow, and I've had others. I was experiencing some of those same issues that you described.... extremely slow boot and shutdown, and lag on launching apps or other screen clicks.
I just disabled the following and was amazed at the speedy boot time and responsiveness:
CQATest
Amazon (old app.... new one is Amazon Shopping)
Connect
Message+ (verizon sms)
Mobile Hotspot
After that first boot, I re-enabled CQATest and have rebooted several times since. It still seems fast and responsive. I've got a boot time of 35 seconds to the home screen, shutdown time of about 10 seconds.
Just to check, I disabled CQATest again, shutdown and started. The times are the same as above. I was hoping to explore the CQA menu, but haven't been able to so far. I've got USB debugging enabled, but not plugged into a computer. I'll look for answers in other threads.

GeckoDad said:
I just got a refurb Droid Turbo on Marshmallow, and I've had others. I was experiencing some of those same issues that you described.... extremely slow boot and shutdown, and lag on launching apps or other screen clicks.
I just disabled the following and was amazed at the speedy boot time and responsiveness:
CQATest
Amazon (old app.... new one is Amazon Shopping)
Connect
Message+ (verizon sms)
Mobile Hotspot
After that first boot, I re-enabled CQATest and have rebooted several times since. It still seems fast and responsive. I've got a boot time of 35 seconds to the home screen, shutdown time of about 10 seconds.
Just to check, I disabled CQATest again, shutdown and started. The times are the same as above. I was hoping to explore the CQA menu, but haven't been able to so far. I've got USB debugging enabled, but not plugged into a computer. I'll look for answers in other threads.
Click to expand...
Click to collapse
My DT2 was suffering from slow-downs for a couple weeks, then suddenly had the random shutdown and power-only-on-charge scenario yesterday. I was getting ready to do a factory reset.
On one of the reboots, I had a notification about CQA test. When I acknowledged it, I got notifications that "CQATest wants to access this," and "CQATest wants to access that." I denied them all and started hunting up this app I'd never heard of. That's when I came across this thread. I disabled CQATest, but still had the problem. I then remembered that the "old" Amazon app had just updated. I force-closed it, disabled it, and now the phone is back to normal. I see no need for CQATest, so I'm leaving that disabled, but I firmly believe that the Amazon app was culprit.
EDIT: I may have typed to soon. The phone shut off randomly twice today, requiring connection to a power cord to bring it back to life. It does, however, remain powered up upon disconnection (for now?).:-/ I did not clear the cache after deactivating those apps, though, so we'll see if that does the trick.
..

Hi there.
Backstory: My DT2 is almost 3 years old. I already had to send it back to Motorola once for a camera issue, but generally I didn't have any major performance issues for the first year and a half or so. Then it started to decline. Namely OS was taking longer to respond, battery life declining. Then when it was about 2 years old it began the random shutdowns. For the last several months I haven't really had the random shutdowns, however, my battery has been pitifully horrible at holding a charge, and it will usually shut down before the battery indicator hits 0%. First it was around 15%, gradually getting worse. Now it often shuts down between 30-40%, especially if I haven't been on battery saver since disconnecting from the charger.
Now today, I ran down my battery within a few hours to about 30% and it shut off, which was not abnormal. However, upon connecting to charger and attempting restart, the battery indicator jumped from 30 up to 40, then down to 4. Got a weird screen before startup that looked like a system error screen and was afraid it was going into factory reset without my prompting it. Pressed the power key once briefly and the phone went into normal startup, but when it turned on, CommServer was stuck in notifications bar and battery indicator was stuck at 3%, similar story to the others in this thread and others.
I disabled the apps suggested by GeckoDad, and so far the phone can operate, but I've had it plugged in for maybe 30 minutes and it's still hanging out at 3%. Was planning to get a new phone soon, but had hoped to wait another month or two... Probably going to head over to Verizon this afternoon to see if they have any suggestions to keep my DT2 alive until I'm able to replace it.

Galaxy Note 4 constant freezing & restarting!

Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.

Sounds like your battery is on its way out. Have you tried a new battery?

Already mentioned in post above
tiguy99 said:
Sounds like your battery is on its way out. Have you tried a new battery?
Click to expand...
Click to collapse
QCube said:
I've tried everything, bought a replacement (genuine) battery and not fixed it.
Click to expand...
Click to collapse
Earlier in the week I had an error I've not seen before. Phone restarted and went to black screen sort of looking at a recovery screen with android logo and in the centre of the screen was the message
"Kernal Panic" with some information on the top. This only has happened the one time and hasn't happened since. Took the battery out and restarted again...

Try hardreset or flash via odin

Krprem said:
Try hardreset or flash via odin
Click to expand...
Click to collapse
How do I go about doing either of these....
Still happening and it's driving me insane, It won't last me until the end of my contract (January)

Its rebooting 80-90 times in ONE day? Good god! Have the phone turned off then. Unnecessary pressure is being put on the phone mate!
Factory Reset isn't going to solve it anyway, its for tiny problems. Your system is somehow messed up badly.
Do what the above member said. Flash a stock ROM via Odin. But before that you need to completely wipe the phone. To completely wipe you need a custom recovery like TWRP. So flash it now, root the phone, then reboot into TWRP and use the Advanced Wipe section to wipe everything (external SD not needed), then reboot the phone in Download mode, and flash the latest stock ROM via Odin.

You are now part of a large group of us having the same issues. Several things have been tried. One thought is that the motherboard is faulty. Replacing it would be expensive. Download the app "wake lock" and set it to partial_wake_lock. Don't ask me why it works, but it does. Apparently the phone goes nuts when the screen tries to go off, the partial lock keeps it from crashing. That makes the phone usable, hopefully a permanent solution will become available. ;( The only time it goes nutty again is if the battery runs down and when I restart, the app is not running. Going back to the back and setting it to partial has allowed me to play games, etc for extended periods of time and no problems. It shouldn't be that way, and I really suspect the marshmallow update and then security update screwed it up, it was fine before that.

QCube said:
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Click to expand...
Click to collapse
Which version is your note 4? verizon? att? tmobile? sprint? etc united states variant? other country? This helps find out if others that are having the same problem are on the same setup as you and more importantly tells me if I'm likely to have a problem with mine getting ready to come. :laugh:

ithehappy said:
Its rebooting 80-90 times in ONE day? Good god! Have the phone turned off then. Unnecessary pressure is being put on the phone mate!
Factory Reset isn't going to solve it anyway, its for tiny problems. Your system is somehow messed up badly.
Do what the above member said. Flash a stock ROM via Odin. But before that you need to completely wipe the phone. To completely wipe you need a custom recovery like TWRP. So flash it now, root the phone, then reboot into TWRP and use the Advanced Wipe section to wipe everything (external SD not needed), then reboot the phone in Download mode, and flash the latest stock ROM via Odin.
Click to expand...
Click to collapse
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
phonepie said:
Which version is your note 4? verizon? att? tmobile? sprint? etc united states variant? other country? This helps find out if others that are having the same problem are on the same setup as you and more importantly tells me if I'm likely to have a problem with mine getting ready to come. :laugh:
Click to expand...
Click to collapse
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
grizzylemon said:
You are now part of a large group of us having the same issues. Several things have been tried. One thought is that the motherboard is faulty. Replacing it would be expensive. Download the app "wake lock" and set it to partial_wake_lock. Don't ask me why it works, but it does. Apparently the phone goes nuts when the screen tries to go off, the partial lock keeps it from crashing. That makes the phone usable, hopefully a permanent solution will become available. ;( The only time it goes nutty again is if the battery runs down and when I restart, the app is not running. Going back to the back and setting it to partial has allowed me to play games, etc for extended periods of time and no problems. It shouldn't be that way, and I really suspect the marshmallow update and then security update screwed it up, it was fine before that.
Click to expand...
Click to collapse
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!

While upgrading a phone, especially for major upgrades like from LP to MM, OTA method should always be avoided. You MUST do a clean flash of the ROM, otherwise you are bound to have problems. 80% of time people complain because they didn't flash the ROM cleanly, so whatever you want to do now, do it, but if it doesn't solve it (very likely it won't), then kindly flash the ROM via Odin after a full wipe. And if even that doesn't solve it then its hardware.

QCube said:
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
Click to expand...
Click to collapse
Thanks for letting me know your version. Hopefully it wont affect mine since mine is US Verizon. But out of curiosity have you checked for even the slightest sticky button? I've had phones where a button started to get tacky and would cause it to keep the screen on or go on and off like what you're saying. May not even feel like a sticky button. Do they all click very responsive? or do any feel like they have a dull thud experience?

phonepie said:
Thanks for letting me know your version. Hopefully it wont affect mine since mine is US Verizon. But out of curiosity have you checked for even the slightest sticky button? I've had phones where a button started to get tacky and would cause it to keep the screen on or go on and off like what you're saying. May not even feel like a sticky button. Do they all click very responsive? or do any feel like they have a dull thud experience?
Click to expand...
Click to collapse
The volume rocker and power button feel really loose but this isn't really something new. Something I have noticed is when I take the cover off the back, the battery barely stays in itself. If holding screen upwards and battery cover off then It doesn't hold the battery which made me possibly think that perhaps the battery does not situate properly and doesn't deliver enough power (or too much) but this was just one of my theories into why the hell my phone is acting this way.
Edit:
Forgot to add I'm running the security patch 01/08/2016

QCube said:
The volume rocker and power button feel really loose but this isn't really something new. Something I have noticed is when I take the cover off the back, the battery barely stays in itself. If holding screen upwards and battery cover off then It doesn't hold the battery which made me possibly think that perhaps the battery does not situate properly and doesn't deliver enough power (or too much) but this was just one of my theories into why the hell my phone is acting this way.
Edit:
Forgot to add I'm running the security patch 01/08/2016
Click to expand...
Click to collapse
Are you able to wedge a folded small piece of paper between the bottom edge of the battery and the phone to make the battery fit tighter? I mean it's not good to have a loose battery. But I can't see how that would cause the screen to stay on. If anything I would think it would cause the phone to shut off or reboot.

QCube said:
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
Click to expand...
Click to collapse
Let me know how it goes. There are other threads about same issue. Most of us have tried reflashing, wiping everything, custom roms, going back to stock, trying to downgrade, taking out the sim card, taking out the sd card, not having both in at same time, brand new battery, I think even putting the battery in the freezer momentarily, etc. etc. Nobody seems to have had any real luck with it, except those who were under warranty and got a new phone, or are capable and wiling to exchange some hardware. I just find it odd that it happened all of a sudden after updates and recently to many people.. Still, I keep coming here hoping someone will have great news. Mine started with marshmallow, but definitely got worse with the security update.

grizzylemon said:
Let me know how it goes. There are other threads about same issue. Most of us have tried reflashing, wiping everything, custom roms, going back to stock, trying to downgrade, taking out the sim card, taking out the sd card, not having both in at same time, brand new battery, I think even putting the battery in the freezer momentarily, etc. etc. Nobody seems to have had any real luck with it, except those who were under warranty and got a new phone, or are capable and wiling to exchange some hardware. I just find it odd that it happened all of a sudden after updates and recently to many people.. Still, I keep coming here hoping someone will have great news. Mine started with marshmallow, but definitely got worse with the security update.
Click to expand...
Click to collapse
why don't you reflash you device with supported PIT file and stock F.W ?

QCube said:
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Click to expand...
Click to collapse
Aside from the previously proposed wake lock solution, members in the T-Mobile Note 4 threads have experienced limited success with a downgrade to LP from MM.
From my reading, these issues seem to be common across all Snapdragon models, not to say it Exynos is excluded (I don't frequent Exynos threads).
​
himuslg123 said:
why don't you reflash you device with supported PIT file and stock F.W ?
Click to expand...
Click to collapse
I tried that and it didn't work for me. The only surefire solution is a replacement device, but even then there's no guarantee the device won't start acting up in the future.

pls help stuck in download mode
this is the issue I'm getting...I did a complete data wipe using twrp...now stuck on this screen...cant even push files...device not recognized in adb or fastboot mode....
what to do...??
imgur(dot)com/a/gKPaL

Well a new motherboard was the only thing that fixed it for me, replaced under the 2 year warranty but I had to wait a while for parts. What is interesting is that the phone is much faster, the battery life much better than when it was new. Also it now barely gets warm using google maps - before it got quite hot. It would be very interesting to find out what percentage of Note 4's have been going down with is problem - mine was a fairly early one - was Samsung rushing to beat Apple two years ago and a bad batch of parts used? I don't know -we need some answers on what is the problem to be sure.

Just a personal experience and thus advice, please don't keep flashing bunch of stuffs every other day. The more your eMMC gets used more chance of your phone getting messed up. This is how my Note 3 died, kept flashing this and that, and did the same on Note 4 too, but have now stopped. I don't know whether there's an endurance rating on these eMMCs used or not but this is what I think, I could be wrong, please quote me in that case.

hathertonwood said:
Well a new motherboard was the only thing that fixed it for me, replaced under the 2 year warranty but I had to wait a while for parts. What is interesting is that the phone is much faster, the battery life much better than when it was new. Also it now barely gets warm using google maps - before it got quite hot. It would be very interesting to find out what percentage of Note 4's have been going down with is problem - mine was a fairly early one - was Samsung rushing to beat Apple two years ago and a bad batch of parts used? I don't know -we need some answers on what is the problem to be sure.
Click to expand...
Click to collapse
Wow, that sounds promising. I'm sending mine for replacement, and although I'm not getting a new MB installed, hopefully the incoming unit will be similar in performance to yours.
ithehappy said:
Just a personal experience and thus advice, please don't keep flashing bunch of stuffs every other day. The more your eMMC gets used more chance of your phone getting messed up. This is how my Note 3 died, kept flashing this and that, and did the same on Note 4 too, but have now stopped. I don't know whether there's an endurance rating on these eMMCs used or not but this is what I think, I could be wrong, please quote me in that case.
Click to expand...
Click to collapse
Your reasoning sounds plausible, but my phone suffered similar issues and I only flashed my unit 2-3 times in the 14 months I had it.