[Q] Nexus 4 SIM card not inserted error - Nexus 4 Q&A, Help & Troubleshooting

Hi everyone!
I am facing a very frustrating problem. I just got my Nexus 4 about 2 days ago. The problem is, that when I insert my MicroSIM card, the phone says NO SIM CARD.
Everything else on the phone works (I am able to find local GSM networks as well , so I don't think it's the GSM / UMTS modem). I have tried it with 4 different sim cards, but still nothing.
Can it be a software issue, or the sim card reader is corrupted? I don't know what to do.
Thanks for your replies in advance

I think you have a defective Sim Reader, get an RMA

imtiax said:
I think you have a defective Sim Reader, get an RMA
Click to expand...
Click to collapse
I think so too.

If I remove the back cover of the phone, will it void warranty?

szantogab said:
If I remove the back cover of the phone, will it void warranty?
Click to expand...
Click to collapse
Probably. Did you by any chance reboot your phone after you inserted the SIMs?
Sent from my Nexus 4 using xda premium

szantogab said:
If I remove the back cover of the phone, will it void warranty?
Click to expand...
Click to collapse
yes I did several times but nothing happened

Same issue here, any new ? I just received my N4, used it for 4 minutes and it said Cart sim removed and now it doesnt read it anymore

Well, I managed to get it work. The SIM reader was defective, I sent to get it repaired and now it's working fine.

szantogab said:
Well, I managed to get it work. The SIM reader was defective, I sent to get it repaired and now it's working fine.
Click to expand...
Click to collapse
So bad, I think I'll have to do same thing...

szantogab said:
Hi everyone!
I am facing a very frustrating problem. I just got my Nexus 4 about 2 days ago. The problem is, that when I insert my MicroSIM card, the phone says NO SIM CARD.
Everything else on the phone works (I am able to find local GSM networks as well , so I don't think it's the GSM / UMTS modem). I have tried it with 4 different sim cards, but still nothing.
Can it be a software issue, or the sim card reader is corrupted? I don't know what to do.
Thanks for your replies in advance
Click to expand...
Click to collapse
I have the prob

I have a solution
I had the same problem. My solution is: don't use the microsim tray. Just put in the sim and get a good cover. It works like a charm.

Related

Sim card issue

Hello guys
I'm having an issue when my x10 says there's no Sim card inside and the problem isn't with my Sim card since I tried in my old phone and it works. Even other Rogers Sim card don't work. Anyway I tried taking the battery out and after 3 attempt its working again. So, I want to know anyone else having the same problem and what's the solution?
Sent from my X10a
I had the same issue but mine was a little different. My Xperia would not accept my rogers Sim ( 3 years old ) but it worked fine in all my other handsets.. it was the Sim card in my case and I was surprised to have it replaced free of charge.. also I found that some of the Sims are thinner than others so they would not have enough pressure to make a good contact. A quick fix from my friends Nokia was some clear tape on the back of his sim and it worked perfect.
Good luck!
htc fan89 said:
Hello guys
I'm having an issue when my x10 says there's no Sim card inside and the problem isn't with my Sim card since I tried in my old phone and it works. Even other Rogers Sim card don't work. Anyway I tried taking the battery out and after 3 attempt its working again. So, I want to know anyone else having the same problem and what's the solution?
Sent from my X10a
Click to expand...
Click to collapse
TMobile's customer service department told me to bend the sim card very gently to ensure good contacts are made. Did this on first day and not had any problems since (famous last words... I'll be digging out the tape by tomorrow!)
My Sim card is like 5 year old anyway It's working now
Sent from my X10a
All u guys with 5yr old simcards need to get rid of them! Those have like 28kb of storage on them, so their phone books are so, so limited!
I know! U use the phones memory, which is a whooooooole bunch! But if your phone ever crashed, all your contacts will be gone! U cannot always copy the entire list of contacts to the sim card, but with a newer 3G simcard, you can copy a lot more than your 5yr old sim card can hold.
These are free! Just walk into your provider's store and request a new simcard. U dont even have to show them what kind of phone u have (ahem!... those of us who are skimming with grandfathered data plans ). Just walk in and say "left my phone at work, but I need a simcard".
I think this thread will help you
as it does for me
http://forum.xda-developers.com/showthread.php?t=743818
I checked that thread, but I hadn't rooted my x10a yet. Going waiting until something extraordinary happens
Someday I will change my sim card lol

After fr008 , no network signal

Hello
After I install FR008 , I LOST MY SIGNAL IN MY ARIA . I cann't even connect to the network at all . I keep getting no services or Limited services .
When i search Manually for an Operator I keep getting , the sim card can't be connected to ... .
HOW TO SOLVE THIS ISSUE ?
I have tried 2 radios .
1- liberty-radio47.41.35.10H_7.09.35.13-signed
2- liberty-radio47.54.35.20H_7.13.35.13-signed
HELO PLZ PLZ PLZ
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
maevro said:
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
Click to expand...
Click to collapse
it didn't work either on CM6.1.1
barisahmet said:
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
Click to expand...
Click to collapse
didn't work .
any other help ?
Do you have the cover on it?
jznomoney said:
Do you have the cover on it?
Click to expand...
Click to collapse
yes , i tried both way
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
dr.saad said:
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
Click to expand...
Click to collapse
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
DanGeorges said:
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
Click to expand...
Click to collapse
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
dr.saad said:
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
Click to expand...
Click to collapse
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
DanGeorges said:
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
Click to expand...
Click to collapse
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
dr.saad said:
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
Click to expand...
Click to collapse
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
DanGeorges said:
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
I just called STC and they said there is a network problem in USA .
IS it possible ??
dr.saad said:
I just called STC and they said there is a network problem in USA .
IS it possible ??
Click to expand...
Click to collapse
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
DanGeorges said:
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
i tried , didn't work
dr.saad said:
i tried , didn't work
Click to expand...
Click to collapse
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
DanGeorges said:
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
Click to expand...
Click to collapse
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
dr.saad said:
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
Click to expand...
Click to collapse
Ok...I think I'm understanding now. I didn't know you searched for networks and got the error message.
The error message "Your Sim Card doesn't Allow Connection to this Network" is a good indicator that the SIM Card is defective.
Try the following. If they don't work, try purchasing a new SIM card.
switch to Airplane mode and back again
go to Settings/Wireless & network/Mobile networks and check "Use only 2G networks."
Go to the dial pad and dial *#*4636#*#* and select Phone Information. Scroll to the end and choose "GSM only" in the drop-down box above "turn off radio"
Go to http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset and see if your phone has been reported lost or stolen and re-branded (I'm not sure where you got it, but it doesn't hurt to check).
If all else fails, I suggest getting a new SIM card from STC Mobile. Explain that it just stopped working and you need another one. They may charge you a small fee, but at least the phone will work.
Good luck,
Dan
It's working Now .
thanks

P6800 SIM Card not recognized!!!

Hi,
I just purchased a P6800 to replace my current phone.
Everything is awesome about the device, but everytime I try to insert my SIM from my previous phone, it keeps saying "Please Insert SIM"
After many reboots, same message shows on the unlock screen.
I've tried other SIM cards from my friends' phones (H20, Red Pocket, T-Mobile, Etc.)
The only SIM it seems to detect is my old O2 SIM card from my travel overseas.
Are there different times of Mini SIMs? Perhaps the metal contact sizes are different for data and regular phone SIMs?
I hope someone can help as I would love to utilize the full capabilities of this device.
Thanks.
pimpnyak said:
Hi,
I just purchased a P6800 to replace my current phone.
Everything is awesome about the device, but everytime I try to insert my SIM from my previous phone, it keeps saying "Please Insert SIM"
After many reboots, same message shows on the unlock screen.
I've tried other SIM cards from my friends' phones (H20, Red Pocket, T-Mobile, Etc.)
The only SIM it seems to detect is my old O2 SIM card from my travel overseas.
Are there different times of Mini SIMs? Perhaps the metal contact sizes are different for data and regular phone SIMs?
I hope someone can help as I would love to utilize the full capabilities of this device.
Thanks.
Click to expand...
Click to collapse
It uses a regular sized SIM, not a micro-SIM. Are you sure you're inserting the SIM with the contact side down notch end first?
pimpnyak said:
Hi,
I just purchased a P6800 to replace my current phone.
Everything is awesome about the device, but everytime I try to insert my SIM from my previous phone, it keeps saying "Please Insert SIM"
After many reboots, same message shows on the unlock screen.
I've tried other SIM cards from my friends' phones (H20, Red Pocket, T-Mobile, Etc.)
The only SIM it seems to detect is my old O2 SIM card from my travel overseas.
Are there different times of Mini SIMs? Perhaps the metal contact sizes are different for data and regular phone SIMs?
I hope someone can help as I would love to utilize the full capabilities of this device.
Thanks.
Click to expand...
Click to collapse
Im having the exact same problem. Bought a Telstra sim for my P6800 and it wont recognise it. The same sim works fine in my Galaxy Nexus, and the sim from my Galaxy Nexus works fine in the Tab. It's just this particular sim/data plan it wont recognise the sim, keeps saying 'insert sim'. I had the sim replaced, same issue. Any ideas?
Did you try to go to Settings -> Wireless and then configure the APN, etc.?
tab7_7 said:
Did you try to go to Settings -> Wireless and then configure the APN, etc.?
Click to expand...
Click to collapse
Wont let me into it. When I press Mobile Networks it tells me to insert a sim. The sim works fine in other devices but is not detected by the Tab. A Google search reveals that it is a common problem with certain sims and carriers, I may have to go to a Telstra store and try a few different sims.. Unless there is something else I can try?
I had a problem with my sim card but when I reboot my device It is Ok.
Yes. Try to reboot your device. When I inserted my SIM while the tablet was on, it would give me the same error until I restarted the tablet.
You definitely have to reboot the Tab after inserting the Sim.
Sent from my HTC Desire Z using Tapatalk 2
tab7_7 said:
Yes. Try to reboot your device. When I inserted my SIM while the tablet was on, it would give me the same error until I restarted the tablet.
Click to expand...
Click to collapse
With respect, rebooting was the first thing I tried! Makes no difference whether I insert the sim when the Tab is off or not, still not detected
If a different Sim card works in the tablet you can see if your phone provider can give you another Sim. If no Sim works, it's most probably HW related
Sent from my HTC Desire Z using Tapatalk 2
A sim that worked earlier in the week no longer works, sadly now looks to be a hardware issue..
You can't use the micro sims they mess up the sim reader if you leave it in it will continue to work but once you take it out it breaks the sim slot it happened to me i used a att sim first and it worked fine then a rep at a cell shop put his micro sim with an adapter into to it to see if it worked with t-mobile and when he took it out the sim slot wouldn't work I had to get the device replaced
Sent from my GT-P6800 using XDA Premium HD app
techjunkie702 said:
You can't use the micro sims they mess up the sim reader if you leave it in it will continue to work but once you take it out it breaks the sim slot
Click to expand...
Click to collapse
And that is exactly what has happened to me. I was using a micro sim with adapter and after I removed it, the device no longer recognises sim cards. It will cost me AU$130 to have it repaired.
A big warning to everyone else not to use micro sims with adapters, make sure you use a full old-style sim card! Quite annoying since most carriers these days have the sim card with the micro-sim push out, these will damage the sim slot in the P6800
Same problem here after using a microsim adapter now it doesn't recognize any sim. Do you know how to remove back cover so i try to repair internal sim card reader?
code72 said:
Same problem here after using a microsim adapter now it doesn't recognize any sim. Do you know how to remove back cover so i try to repair internal sim card reader?
Click to expand...
Click to collapse
Same problem here, after using a Micro-Sim Adapter, my p6800 stopped recognizing the sim cards. I hope the repair do not cost too much.
Don't know if this might help.
I had the same experience when I insert my Sim card the first time.
Luckily I have about twenty old Sim card to play with.
I tried most of them and found put that some Sim card is thinner.
So, what I did was to paste a layer of clear tape on the back of my Sim card to make it slightly thicker.
It will fell a but tight at first.
But it helps.
Sent from my GT-P6800 using xda app-developers app
I've also tried that, pasted a piece of tap to make the sim a bit thicker but It didn't worked, I think I have to send it for repair.
Thanks for your help.
Sent from my LT26i using Tapatalk 2
Last try would be the most ancient method.
Try using a eraser to rub the contacts of the Sim card.
Sent from my GT-P6800 using xda app-developers app

[Q] Microsim issue

I received my N4 a couple of days ago and had my vodafone (India) sim cut to a microsim. The microsim works perfectly on the iPhone and even on my DHD (along with the leftover adapter) but when I insert it into my N4 and boot the phone, the network signal lasts only for about 5-10 seconds (every single time). It recognizes the sim and even the operator name gets displayed properly in the phone status. After that it's as if there's no sim inserted. Isn't it weird?
I'm yet to try inserting another microsim but I wonder why the phone would reject the sim after a few seconds? Anyone has an opinion or theory on this?
I've tried resetting the phone but to no avail.
dipeshpp said:
I received my N4 a couple of days ago and had my vodafone (India) sim cut to a microsim. The microsim works perfectly on the iPhone and even on my DHD (along with the leftover adapter) but when I insert it into my N4 and boot the phone, the network signal lasts only for about 5-10 seconds (every single time). It recognizes the sim and even the operator name gets displayed properly in the phone status. After that it's as if there's no sim inserted. Isn't it weird?
I'm yet to try inserting another microsim but I wonder why the phone would reject the sim after a few seconds? Anyone has an opinion or theory on this?
I've tried resetting the phone but to no avail.
Click to expand...
Click to collapse
My guess would be it is not cut correctly.
gee2012 said:
My guess would be it is not cut correctly.
Click to expand...
Click to collapse
This. What did you use to cut it? A template and a scissors? Or did you have a specific SIM cutter that you got from a shop which offered such services? I got my SIM Card cut at a shop which had a specific cutter to cut SIM cards down to size.
dipeshpp said:
I received my N4 a couple of days ago and had my vodafone (India) sim cut to a microsim. The microsim works perfectly on the iPhone and even on my DHD (along with the leftover adapter) but when I insert it into my N4 and boot the phone, the network signal lasts only for about 5-10 seconds (every single time). It recognizes the sim and even the operator name gets displayed properly in the phone status. After that it's as if there's no sim inserted. Isn't it weird?
I'm yet to try inserting another microsim but I wonder why the phone would reject the sim after a few seconds? Anyone has an opinion or theory on this?
I've tried resetting the phone but to no avail.
Click to expand...
Click to collapse
The N4 is really picky with cut down sims. many users report problems with cut down sims. Sometimes those problems don't appear till later on. Best bet is to get a real micro sim.
JamesInsights said:
This. What did you use to cut it? A template and a scissors? Or did you have a specific SIM cutter that you got from a shop which offered such services? I got my SIM Card cut at a shop which had a specific cutter to cut SIM cards down to size.
Click to expand...
Click to collapse
I did the same.. my concern is that it very much recognizes the sim just after bootup but rejects it after a few seconds..
Sent from my Desire HD using xda app-developers app
dipeshpp said:
I did the same.. my concern is that it very much recognizes the sim just after bootup but rejects it after a few seconds..
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Like I said, I read reports from users where their N4 read the sim for days without an issue. Then it began to fail.
xda6969 said:
Like I said, I read reports from users where their N4 read the sim for days without an issue. Then it began to fail.
Click to expand...
Click to collapse
I inserted my friend's microsim and it worked! So now I've to go through all the hassles of getting a new sim from my operator..
Sent from my Desire HD using xda app-developers app
Hey I had the same problem to. What i did was to file the sides of the SIM card and it worked
Sent from my Nexus 4 using xda app-developers app

[Q] some sim cards work but others don't

So to make a long story short, an old straight talk sim card works on my phone but some red pocket sim cards do not. I have tried many things to make the sim cards be recognized like turning the phone off and on, taking the sim card out and putting it back in. I'm wondering if anyone knows of some reason for a new sim card to not work. I just got 10 sims from ebay so I'm going through them hoping that one will work.
inteprid said:
So to make a long story short, an old straight talk sim card works on my phone but some red pocket sim cards do not. I have tried many things to make the sim cards be recognized like turning the phone off and on, taking the sim card out and putting it back in. I'm wondering if anyone knows of some reason for a new sim card to not work. I just got 10 sims from ebay so I'm going through them hoping that one will work.
Click to expand...
Click to collapse
Are they cut-down?
xda6969 said:
Are they cut-down?
Click to expand...
Click to collapse
nope.

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