hello guys, i had recently bought a nexus 7 16gb about a month ago, and while i was gone for the weekend, my little sister was using it. When i returned, she said it had completely died and she had been charging all night but was still at 0%. I've tried the common fixes that everyone has tried, but for some reason my battery says it will not charge, but yet i left it on the charged for over 6 hours and its still at 0%. When i got to Settings > Battery > it has been unplugged for well over 18 hours. is there any fixes out there or any way to reset the battery stats? i'm on 4.1.2/ stock non-rooted. can post screenshots if needed. i dont want to keep charging and risk overcharging my battery or anything like that. It doesnt get hot, make any weird noises or anything. Thank you in advance!
I think you have loose battery connector.
and please post questions in Q&A section (xda made it for a reason)
stupid4life6 said:
hello guys, i had recently bought a nexus 7 16gb about a month ago, and while i was gone for the weekend, my little sister was using it. When i returned, she said it had completely died and she had been charging all night but was still at 0%. I've tried the common fixes that everyone has tried, but for some reason my battery says it will not charge, but yet i left it on the charged for over 6 hours and its still at 0%. When i got to Settings > Battery > it has been unplugged for well over 18 hours. is there any fixes out there or any way to reset the battery stats? i'm on 4.1.2/ stock non-rooted. can post screenshots if needed. i dont want to keep charging and risk overcharging my battery or anything like that. It doesnt get hot, make any weird noises or anything. Thank you in advance!
Click to expand...
Click to collapse
Sounds like a loose connection in the battery.
If you dare, pop the back open and then check the flex cable.
When she said that 'it has completely died', did she mean it just randomly went off when she was using it and the battery level wasn't empty, or did she mean that she had got the 4% warning and kept using it until it died? This is important.
If it was the former, then yes, the battery connector may have come out. If it was the latter, it's very unlikely its anything to do with the connector. I'm sure I've seen something before about a problem when someone has used it until it has completely ran out of charge until it switched off.
Sent from my Nexus 7 using tapatalk 2. (Gone off HD...)
stupid4life6 said:
hello guys, i had recently bought a nexus 7 16gb about a month ago, and while i was gone for the weekend, my little sister was using it. When i returned, she said it had completely died and she had been charging all night but was still at 0%. I've tried the common fixes that everyone has tried, but for some reason my battery says it will not charge, but yet i left it on the charged for over 6 hours and its still at 0%. When i got to Settings > Battery > it has been unplugged for well over 18 hours. is there any fixes out there or any way to reset the battery stats? i'm on 4.1.2/ stock non-rooted. can post screenshots if needed. i dont want to keep charging and risk overcharging my battery or anything like that. It doesnt get hot, make any weird noises or anything. Thank you in advance!
Click to expand...
Click to collapse
Ask her by the scruff of neck, did you drop my n7. If she say's yes, either send in for repair using your warranty or pop off the back. Since it is recently bought - probably better to use the warranty...
thank you guys for the replys, i dont think its a loose battery connector, i popped the back off and everything seems to be okay, i let it charge for like 8 hours and then have been playing with it for about 9 hours now, its what it says in the settings, but it still says the battery has 0%, but its functioning just fine..? idk, its pretty weird but its running completely normal..
knuckles1978 said:
When she said that 'it has completely died', did she mean it just randomly went off when she was using it and the battery level wasn't empty, or did she mean that she had got the 4% warning and kept using it until it died? This is important.
If it was the former, then yes, the battery connector may have come out. If it was the latter, it's very unlikely its anything to do with the connector. I'm sure I've seen something before about a problem when someone has used it until it has completely ran out of charge until it switched off.
Sent from my Nexus 7 using tapatalk 2. (Gone off HD...)
Click to expand...
Click to collapse
yes she said she play stupid temple run until it was completely dead, then didnt charge it until a couple hours before i got home and she said it read 0% the whole time it was charging
Your charger might not be putting out 5volts
Sent from my Nexus 7 using xda app-developers app
thank you xateeq, Wilks3y, and knuckles, it was just a loose cable. Also, when i had the back off, i noticed there was 4 soft buttons but only three that are pressable (power, vol up and vol down). did they have plans to make a camera shortcut perhaps? also, i realized there were two screws that are missing out of the holes. is that a normal mishap on their behalf? thanks for the answers guys, just a little curious.
stupid4life6 said:
there were two screws that are missing out of the holes. is that a normal mishap on their behalf? thanks for the answers guys, just a little curious.
Click to expand...
Click to collapse
Yes, that's normal, because they caused the screen lift in the first parties of N7, and without them the issue seems to have been resolved
stupid4life6 said:
thank you xateeq, Wilks3y, and knuckles, it was just a loose cable. Also, when i had the back off, i noticed there was 4 soft buttons but only three that are pressable (power, vol up and vol down). did they have plans to make a camera shortcut perhaps? also, i realized there were two screws that are missing out of the holes. is that a normal mishap on their behalf? thanks for the answers guys, just a little curious.
Click to expand...
Click to collapse
Yeah when you had the back off you would have seen the empty square bit where there was originally going to be a rear camera, before Google told asus to take it out of the design. Sure someone from the modding community will be working on that.... In fact i saw a thread where they found out what camera was going to be in there, and they were in the process of trying to get it in and working...
Sent from my Nexus 7 using tapatalk 2. (Gone off HD...)
Related
Hi,
My battery info screen is always showing 0% - Unknown. I´ve tried different charging options but with no success.
The battery is charging and when I connect the Nexus 7 to the adapter/pc is says charging - 0% when locked.
Any help is appreciated.
Thanks
Had the same problem. It was not ROM specific. Even though the reading said 0 it was still charging normally (as far as I could tell).
I called Google (I bought my Nexus 7 from the Play Store) and they replaced it. I think that the battery sensor was bad.
Sent from my LG-P999 using xda app-developers app
Charge your battery to 100 percent, for the best that you can assume as 100 percent - about 3 hours, - and then run this program https://play.google.com/store/apps/details?id=com.nema.batterycalibration root required
Sent from my rooted Nexus 7 via xda-developers app.
MrSchroeder said:
Charge your battery to 100 percent, for the best that you can assume as 100 percent - about 3 hours, - and then run this program https://play.google.com/store/apps/details?id=com.nema.batterycalibration root required
Sent from my rooted Nexus 7 via xda-developers app.
Click to expand...
Click to collapse
wouldnt wiping battery info from CWM do the same thing?
hhwong said:
wouldnt wiping battery info from CWM do the same thing?
Click to expand...
Click to collapse
OP did not explain if they were rooted or not.
Sent from my rooted Nexus 7 via xda-developers app.
Reflash kernel
Just to let everyone know I tried both that app and clearing battery sats in CWM, neither did anything. I even ran it dead and then fully charged with no change. The OP may have a different problem but in my case I definitely think it was a hardware sensor issue.
Sent from my LG-P999 using xda app-developers app
Um, weird, I came home after leaving my tablet on my desk all day at home, with about 35% battery.
It was dead. Like really dead. Dead dead. I don't know if it should've run down 35% totally idle; I'd left it for 3 days before without a problem.
Now when I plugged it in, it turned straight on. Google Screen -> Lock Screen. No colored X.
Showed 0% for 10 minutes. The battery graph was especially weird. For one thing, it had locked the stats and showed as still on battery basically. For another, it showed going from the low end of green to instantly dropping to 0%, red. Unplugged it, and it died instantly.
I'm letting it charge now with it off. Quick power button press shows the charging indicator thing.
I actually have an RMA out for this one for the touch screen issues, so it doesn't matter, but still... weird.
battery sensor/calibration issues
Old thread but I thought I'd add to it for other people with the same problem.
I have basically have the same issue on a stock, rooted 16GB Nexus 7. It's highly intermittent.
It first reared it's head about a month after I got the device (in Aug 2012), on the original firmware. My nexus 7 wouldn't (appear to) charge past 25% and would shut itself off after being on for only a few hours. I spent a day trying to fix it, including wiping the device, but nothing worked. Then magically, a few days later, the problem was gone.
The Nexus 7 worked fine for another month or so and then one day, after having charged it for several hours, I noticed that it was reporting a 0% charge. (Firmware was still stock but had been updated) This time it didn't power off, it just misreported it's charge. I could still run it for 10 hours or so, even though it said that it had a 0% charge and that I should connect the charger. I tried the "battery calibrator" mentioned in this thread which didn't seem to work but the next day, the device reported it had a charge. It's been randomly fluctuating between reporting 0% and a having charge every since. Sometimes it works fine for several days but then it will say 0% again.
It hasn't really affected my use of the device but it can be inconvenient not knowing how much charge you have left. Today I finally called Google and explained the problem and they promptly offered to exchange it. Hopefully this is not a design flaw but a faulty component from bad batch..
There's more than a good bit of bad advice in this thread. That anyone would waste people's time by recommending a ”battery calibration” app or to wipe battery stats is disheartening, as it is widely known that they have no correlation to battery indication.
More often than not, it seems, this problem with the N7 involves the battery connector not being properly seated.
Sent from my Nexus 7 using Tapatalk HD
I'm also having a similar problem, though when my nexus 7 completely dies from the battery I plug in and right away power back up and when it comes to the home screen with 0-1% charge it right away powers down. I tried leaving it off while pluged in let it charge for 5 mins and then power back up again till I see it have a minimum amount of charge, it seems to work not sure if its ROM or kernel related, I'll keep an eye on it.
There's a helpful article that seems to help other nexus 7 users, hope this helps
http://www.droid-life.com/2012/12/27/fix-nexus-7-refusing-to-charge-try-this-trick/
Via Galaxy Nexus [LTE]
I have the same problem with my nexus 7 3g.
Factory reset does not help.
Finally open the back cover (quite easy) and found that the battery cable connector is loose. So I tightened and my tablet is well again.
Hope this help.
Yeah what worked for me was to also unplug my battery. Seemed to correct itself after that. Mine would shut off showing a charge of 60%.
dudung0 said:
I have the same problem with my nexus 7 3g.
Factory reset does not help.
Finally open the back cover (quite easy) and found that the battery cable connector is loose. So I tightened and my tablet is well again.
Hope this help.
Click to expand...
Click to collapse
Does the back just unsnap like a regular battery door?
I have issues sometimes. Like the other night it charged all night and when I woke up it was fine, turn off the alarm on it and had breakfast. Came back and it wouldn't come on. Tried all I could without taking it apart. Ended up removing the back cover, unplugging the battery for ten seconds and then it worked fine. Battery was at 100% once it booted up.
---------- Post added at 08:07 AM ---------- Previous post was at 08:07 AM ----------
atistang said:
Does the back just unsnap like a regular battery door?
Click to expand...
Click to collapse
Use your fingernail to get between it and the chassis. It pops off pretty easy. Just be careful. I'm sure YouTube has a few videos showing it.
atistang said:
Does the back just unsnap like a regular battery door?
Click to expand...
Click to collapse
search for ifixit+nexus+7+battery
You can use your fingernail.
Nexus 7 - Battery 0% Unkown.
dudung0 said:
I have the same problem with my nexus 7 3g.
Factory reset does not help.
Finally open the back cover (quite easy) and found that the battery cable connector is loose. So I tightened and my tablet is well again.
Hope this help.
Click to expand...
Click to collapse
Hi.. I Have the same model and I had the same problem...
I made the turn off method (https://plus.google.com/+DerekRoss/posts/563EVVEPMDS) and did not work...
I rooted my Nexus to calibrate the Battery (http://forum.xda-developers.com/showthread.php?t=1838429) and did not work.
But the in my case the most simple solution works : Unplug /plug the Battery (http://productforums.google.com/forum/#!msg/mobile/Knrn4DThksg/ovuWYHUytZ0J).
Show this video about how to do it:
http://www.youtube.com/watch?v=bjh0H6SZHRM&list=PLBGUp1nK51h0Zyb2wIJjIhtTVQKyfj4BB&feature=mh_lolz
I hope have luck
bye.
Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
tacwold said:
Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
Click to expand...
Click to collapse
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
gee2012 said:
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
Click to expand...
Click to collapse
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
tacwold said:
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
Click to expand...
Click to collapse
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
gee2012 said:
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
Click to expand...
Click to collapse
Here it is, and thanks for the replies.
Look in Partial Wakelocks for the biggest consumers.
gee2012 said:
Look in Partial Wakelocks.
Click to expand...
Click to collapse
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Edit: I ordered it by count and the RILJ thing is the one at the top. (its not the attached pic)
tacwold said:
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Click to expand...
Click to collapse
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
gee2012 said:
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
Click to expand...
Click to collapse
Okay I'll uninstall the latest apps I installed and will use the phone normally, if this happens again I'll do a factory reset and if the problem continues I'll call google. Thank you :good:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
stones1313 said:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
Click to expand...
Click to collapse
Thank you anyway
Similar issue here - I've been using the same apps since I first installed them after N4 purchase (meaning no new apps/games installed in the last few days and no settings changed). Took a nap for a couple of hours and woke up to see N4 completely dead - 0% batt. Charging it now and looking at partial wakelocks etc, havn't seen anything out of the ordinary. Hopefully it doesn't occur again but in the meantime still looking for a reason why this would suddenly happen.
Are you guys using the stock chargers? And charging through mains?
Rizy7 said:
Are you guys using the stock chargers? And charging through mains?
Click to expand...
Click to collapse
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
I think there have been a few threads with this issue and nexus4s even prior to 4.2.2 and supposedly it was hardware. I called support while talking it through she had heard a few similar cases and it seems to be a hardware/software design issue. My wonder is how can I enforce 'never deep sleep' because my kernel doesn't seem obey.
I woke up this morning with the indicator light on but phone dead requiring reset (charged though - if not overly so). Just now it died again while sitting on my desk at 80% charge and deep sleeping again.
---------- Post added at 06:24 PM ---------- Previous post was at 06:13 PM ----------
Guiding.God said:
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
Click to expand...
Click to collapse
I've read in a few places today the stock charger has been causing a lot of the charging issues and plan to switch to my old g2's charger tonight
Just RMA'd my nexus for powering off for no reason - would do it a few times a week (and extremely buzzing earpiece - which I was living with), never had a problem putting it back on though or had issues by battery levels being eratic) did quite a bit of testing over the space of a few weeks and found it continued to do it after wiping/fomatting everything and on Stock 4.2.2 non rooted and locked BL. As far as I am concerned if its still doing it with the stock out of the box set up its a hardware fault.
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
gamepr said:
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Dunno about that its up to you mine was doing it 2-3 times per week. I would wipe everything including userdata, reflash stock rom and monitor before going through the rigmorole of the RMA to make sure its deffo a hardware fault. Biggest problem with the RMA is the fact they put a hold on your credit/debit card for the price of the phone. So basically if you don't have the funds available you are shafted (I think you would have to send off to LG in that case).
I got the same problem ..just that my n4 back cracked while was charging :-\
maybe you should try to flash other kernel and rom if you cant solve this issus. if your N4 is unrooted then just bring it to LG store, you got warranty rite ?
Since last week I am experiencing a really strange behavior of my battery.
Sometimes my phone (in a random app) just vibrates, the screen goes black and then it reboots. After the reboot I have lost 40-50% battery life. Sometimes the phones isn't even able to complete the reboot because it spontaneously has too little power left. See attached screenshots.
Has anybody had similar problems? Or knows a solution?
About my setup: The problem seems to be not rom or kernel related. It occurs no matter what rom or kernel setting I am using. Currently I am running coool boy's 4.3 GE witch KT's kernel (no OC or UV).
Is it possible that the battery is physically damaged? I have NO IDEA...
Experiencing the same problem. I've flashed back to stock and still experiencing this. Phone randomly turning off, not starting, sudden battery drops. Driving me crazy.
Sent from my GT-I9505 using Tapatalk 2
This looks pretty strange 0.o
Consider buying a new recovery
HITTTTTTT THANNNKKKKSSS
galaxy star duos ****rooted*** xda offical app ) )
I've seen the same sort of graph on my old i9000. You're not gonna like this, but it got worse over time, and eventually my battery wouldn't last more than 5 mins. I thought buying a new battery would help, but it didn't. When I sent it in to Samsung they said they would have to replace the entire motherboard...
I think it's got something to do with the motherboard not being able to correctly sense the battery voltage/whatever/%. The phone reboots automatically because it thinks the battery is flat (even though it isn't).
If you're under warranty I suggest sending it in soon... Hopefully it's not the same as what I had heh.
nwsk said:
I've seen the same sort of graph on my old i9000. You're not gonna like this, but it got worse over time, and eventually my battery wouldn't last more than 5 mins. I thought buying a new battery would help, but it didn't. When I sent it in to Samsung they said they would have to replace the entire motherboard...
I think it's got something to do with the motherboard not being able to correctly sense the battery voltage/whatever/%. The phone reboots automatically because it thinks the battery is flat (even though it isn't).
If you're under warranty I suggest sending it in soon... Hopefully it's not the same as what I had heh.
Click to expand...
Click to collapse
Well *#!$
I'll observate it for the next few days and see if it's getting worse...
If your phone is rebooting as opposed to just powering off, then I suspect it is hardware related (motherboard) as already mentioned.
I do hope I'm wrong though.
Maybe try using it for extended periods while plugged into a charger and see what happens. If it doesn't reboot then it may just be the battery.
Right as OP I'm suffering the same exact problem or there abouts. I've flashed back to stock rom, fully charged to 100% drained to 0% back to 100% yet still phone keeps shutting off randomly and the only way it works properly is with the charger plugged in. It's escalated quite badly with now after a few mins of YouTube turning itself off and not rebooting. I've requested a repair by o2 who I'm in contract with and see what will happen. I've heard crap stories about their repairs before taking it to Samsung.
I9500 owner. Had this exact same problem when using older firmware. After updating to the latest one, never had this issue again. Its been two months now, even more.
Try this. Flash the latest available firmware for you phone, not talking about OTA but the downloadable one from any region (whichever is latest for i9505). I guess it may have something to do with the kernel too.
Edit: wait a minute, why is your battery level going up when it isn't even charging in the second screenshot. Middle of the battery timeline. That's weird. I guess you should send the phone back
Sent from my GT-I9500 using xda premium
Its a hardware issue(motherboard).I hope your under warranty.Best of luck .
i have something strange like that also on my device ..
http://forum.xda-developers.com/showthread.php?t=2409284
Thank you guys :good:
In the last few days the problem occurred more often. But now it is just shutting down (no reboot after vibrate) and after plugging it to the charger and restarting it sometimes I haven't lost any battery. Strange!
I fear there is nothing else to do than turning it in (warranty)
E_Cartman said:
Thank you guys :good:
In the last few days the problem occurred more often. But now it is just shutting down (no reboot after vibrate) and after plugging it to the charger and restarting it sometimes I haven't lost any battery. Strange!
I fear there is nothing else to do than turning it in (warranty)
Click to expand...
Click to collapse
Same problem here. It started three days ago and today I'm barely able to use it... I'm still on warraty and I even have insurance, but it's a major inconvenience anyway.
Mines gone in for repair back to my carrier still no movement despite them having it for 2 days now really should have sent it back to Samsung directly. Will keep you guys posted.
Sent from my Nexus 4 using Tapatalk 2
Will send it in tomorrow. Lady on the hotline told me apparently the motherboard is defect and I'll get a new S4. Exchange, no repair. I'm fine with that...
Sent from my GT-I9100 using Tapatalk 4
That's good to hear, just inconvenience but at least you won't have to pay for it (or have the defect materialize a year later or something)
E_Cartman said:
Since last week I am experiencing a really strange behavior of my battery.
Sometimes my phone (in a random app) just vibrates, the screen goes black and then it reboots. After the reboot I have lost 40-50% battery life. Sometimes the phones isn't even able to complete the reboot because it spontaneously has too little power left. See attached screenshots.
Has anybody had similar problems? Or knows a solution?
About my setup: The problem seems to be not rom or kernel related. It occurs no matter what rom or kernel setting I am using. Currently I am running coool boy's 4.3 GE witch KT's kernel (no OC or UV).
Is it possible that the battery is physically damaged? I have NO IDEA...
Click to expand...
Click to collapse
nikzDHD said:
Experiencing the same problem. I've flashed back to stock and still experiencing this. Phone randomly turning off, not starting, sudden battery drops. Driving me crazy.
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
nikzDHD said:
Right as OP I'm suffering the same exact problem or there abouts. I've flashed back to stock rom, fully charged to 100% drained to 0% back to 100% yet still phone keeps shutting off randomly and the only way it works properly is with the charger plugged in. It's escalated quite badly with now after a few mins of YouTube turning itself off and not rebooting. I've requested a repair by o2 who I'm in contract with and see what will happen. I've heard crap stories about their repairs before taking it to Samsung.
Click to expand...
Click to collapse
im4eversmart said:
Its a hardware issue(motherboard).I hope your under warranty.Best of luck .
Click to expand...
Click to collapse
Hey
I am new here.
but i was looking for information becuase my s4 9505i has the same problem
shuts of almost everytime i open apps too quickly or stream youtube or some other high usage apps etc.
battery drops up to 50 percent then back 40 percent then to 0 percent, the fact it that the phone never seems to know where the battery is.
by the way my phone is not rooted and i have done the factory reset a few times.
samsung... hmmm.. they seem to be real hard to talk to on the phone, i have had to call them 4 times already about the s4 i ahve had since june, and they just play me off like i am some kind of idiot etc. and deny that there is possibly any reason for random shutdowns, phone freezing, and now this battery/motherboard issue.
next bit is kinda stupid, the phone has a few internal scratches on it from when i ahve stupidly had the phone next to keys and all that. im sure they are going to try and void my warranty and say i have mistreated the phone...
had many phones before, maybe close to 50 and never, never, never have had to ring up a company to try and complain etc.....
any ideas.
I am in Australia,
I am thinking of trying the CONSUMER AFFAIRS kind of threats, but i have to word it the right way...
Nexus 4 dropped from 100% to 0% while being in use. It was being used with usual apps like Maps, Twitter etc when all of sudden connections went AWOL.. managed to get it on only after connecting in charging for a while but it shown 0%-1% charge only.
https://twitter.com/nkumar_/status/369770908505735168
https://twitter.com/nkumar_/status/369772545429368832
Any suggestions welcome. I have placed the phone in charge via USB mode as of now
Stock 4.3 Android, not rooted
Sounds like a faulty battery. Why not RMA the thing for a replacement?
Can you put your phone on bootloader mode and leave it there to see how long does it take until it comes off?
Sent from my Nexus 4 using Tapatalk 4
Ace42 said:
Sounds like a faulty battery. Why not RMA the thing for a replacement?
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Bought it this when it was launched in November. Working fine since then.. shouldn't be faulty all of sudden.
Seems SW flaw considering the fact that flat graph before sudden drop. No battery drain despite of usages? Shouldn't be
andyabc said:
Can you put your phone on bootloader mode and leave it there to see how long does it take until it comes off?
Sent from my Nexus 4 using Tapatalk 4
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Click to collapse
Already managed to recover it from the dead state and its on charging.. 9% by now
Really dont' think its a fault in the phone had faced similar issue but it was while charging, Plugged the phone at 5% battery and after 10mins it was 100%. Could be related to the OS also, Charger the phone till 100% and use it again should be fine now.
This has been driving me nuts for ages, and now I just use the battery to transfer my phone from one charger to another! But to be honest I haven't tried anything to fix it as yet.
It started with my phone shutting down when I took a few photos - now, if my phone gets down to 80% I expect it to shutdown. It won't fire back up until I put it on charge.
Occasionally when I try to turn it back on, it wont fire up, and the blue LED comes on and stays on until I charge it or take the battery out.
Occasionally it will reach 50%, but that would be a rare occasion! I do still have the original battery, which is now over two years old.
It's a great phone - if only the battery would last longer than 10 minutes under use! It hasn't been rooted or anything - it is as I got it from new.
Any help would be greatly appreciated.
TIA
magicdrshoon said:
I do still have the original battery, which is now over two years old.
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Click to collapse
A new battery is really cheap ( 15-25 usds) and probably would solve your problem.
There is no reason for this topic unless you have the original battery.
magicdrshoon said:
This has been driving me nuts for ages, and now I just use the battery to transfer my phone from one charger to another! But to be honest I haven't tried anything to fix it as yet.
It started with my phone shutting down when I took a few photos - now, if my phone gets down to 80% I expect it to shutdown. It won't fire back up until I put it on charge.
Occasionally when I try to turn it back on, it wont fire up, and the blue LED comes on and stays on until I charge it or take the battery out.
Occasionally it will reach 50%, but that would be a rare occasion! I do still have the original battery, which is now over two years old.
It's a great phone - if only the battery would last longer than 10 minutes under use! It hasn't been rooted or anything - it is as I got it from new.
Any help would be greatly appreciated.
TIA
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Click to collapse
Your battery needs to be replaced..
Dial *#0228# this will reset the battery calibration. Charge it to 100%..
see if the problem still remains that means your battery is almost dead and expect a random shutdowns at anytime
Sent from my SM-N910G using Tapatalk
heisenberg7 said:
A new battery is really cheap ( 15-25 usds) and probably would solve your problem.
There is no reason for this topic unless you have the original battery.
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Click to collapse
I understand that the battery is probably past it's best, but it was the fact that it states that it has lots of life left, and then acts as if it doesn't that throws me. That's the reason why I have posted this topic.
Amar.B said:
Your battery needs to be replaced..
Dial *#0228# this will reset the battery calibration. Charge it to 100%..
see if the problem still remains that means your battery is almost dead and expect a random shutdowns at anytime
Sent from my SM-N910G using Tapatalk
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Click to collapse
I've done this now. Thanks for the tip. It doesn't seem to have made any difference though so it's probably just the battery.
I just expected it to indicate the correct battery level in the battery level indicator.
You live and learn! Thanks for the replies.
magicdrshoon said:
I understand that the battery is probably past it's best, but it was the fact that it states that it has lots of life left, and then acts as if it doesn't that throws me. That's the reason why I have posted this topic.
I've done this now. Thanks for the tip. It doesn't seem to have made any difference though so it's probably just the battery.
I just expected it to indicate the correct battery level in the battery level indicator.
You live and learn! Thanks for the replies.
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Click to collapse
Anytime mate.. cheers
Sent from my SM-N910G using Tapatalk