I had a problem with a rooted nexus 4 device running cm10.1 rom and faux kernal. when i make a call the screen goes black and has no response at all but i can hear the call through the ear piece. i cannot get the screen to come on at all during a call, i have since done a factory reset installed paranoid android and wiped dalvik cache but still the problem persists. Any help??
the screen protector on your phone is too thick, and it is causing the proximity sensor on your phone to detect it as if it were the side of your face. That's why your screen goes black.
its actually pretty thin, what screen protector should i buy or is there a way to disable the feature??
moneybanks14 said:
its actually pretty thin, what screen protector should i buy or is there a way to disable the feature??
Click to expand...
Click to collapse
Just use a hole puncher and make a cutout for your screen protector.
The easiest thing to do would be to cut a hole on your screen protector around the proximity sensor. Or just remove it altogether.
Sent from my Nexus 4 using Tapatalk 2
It could be something else entirely...
When I lay down on my back to talk on the phone, the screen shuts off like it's supposed to but I can't (easily) turn the screen back on, even when I hit the power button. Everything is fine when I'm on my feet or sitting down, though. I'm fairly certain my Galaxy Nexus used to do the same thing.
It sounds like the dumbest thing in the world, but maybe it has something to do with the way you, yourself, are positioned when you're on the phone. If you do lay down while on the phone, see if anything changes when you stand/sit up.
Theres an app on the market to test what your proximity sensor is doing, I do not remember the name but its easily found. I had the same problem with the first version of the xtreme guard screen protectors. There was no cutout for the proximity sensor and it thought it was against something the entire time. The screen would blank out when I received a call and only come back on if the person on the other end of the conversation hung up first. Find the test app on the market, its an easy free way of seeing if that is your problem. BTW if you decide to cut out your screen guard do not do it with it on the phone, you may leave a nice scratch in the screen.
moneybanks14 said:
I had a problem with a rooted nexus 4 device running cm10.1 rom and faux kernal. when i make a call the screen goes black and has no response at all but i can hear the call through the ear piece. i cannot get the screen to come on at all during a call, i have since done a factory reset installed paranoid android and wiped dalvik cache but still the problem persists. Any help??
Click to expand...
Click to collapse
I had the same issue with my clear screen protector, I had to take an initiative by manually cutting around the sensors to expose them and the issue was gone.
Maybe drilling holes & cutting protectors should be moved to the Ace Hardware Forum
After reading all the wise replies, I installed Smart Screen On, ver 1.6, on my Nexus 4. (Play Store, Google Play or whatever silly name they use now). Then I enabled Light Turn On and changed LG's stupid sensitivity of 50 lux to 218 lux. In "Basic" I enabled "smart screen on" and "start on boot". Then rebooted.
Lo & Behold : The device became a normally functioning cell phone. No blank screens when making or receiving calls.
The app also contains various gimmicks concerning hand gestures, finger swiping etc. but being an atheist, I ignored them lest somebody around might think I'm praying for Almighty God to destroy stupidity. But if you're onto those cheap gimmicks, your 1 $ investment in the app will also give you this perverted satisfaction.
Nexus 4
4.2.1
JOP40D
Rooted
nidany said:
After reading all the wise replies, I installed Smart Screen On, ver 1.6, on my Nexus 4. (Play Store, Google Play or whatever silly name they use now). Then I enabled Light Turn On and changed LG's stupid sensitivity of 50 lux to 218 lux. In "Basic" I enabled "smart screen on" and "start on boot". Then rebooted.
Lo & Behold : The device became a normally functioning cell phone. No blank screens when making or receiving calls.
The app also contains various gimmicks concerning hand gestures, finger swiping etc. but being an atheist, I ignored them lest somebody around might think I'm praying for Almighty God to destroy stupidity. But if you're onto those cheap gimmicks, your 1 $ investment in the app will also give you this perverted satisfaction.
Nexus 4
4.2.1
JOP40D
Rooted
Click to expand...
Click to collapse
Do you meant the interval between waves value? by the way i saw that this app drains the battery.
Sent from my Nexusâ´
Related
Just wanna ask if there is any temporary fix to the proximity sensor of nexus 4.
During calls the screen doesn't turn off when placed close to the face.
I didn't get the chance to test it on stock 4.2 because when i turned my phone on it updated first to 4.2.1. Ever since then it has had proximity sensor not working during calls.
And i have never had any screen protectors on the screen.
Tried many custom ROMS as well but no difference at all.
Sent from my Nexus 4 using xda premium
how about kernals could be a bug in franco.
return it to 100% stock make sure its still doing it under those conditions then if it is contact Google and ask for an RMA this is probably your best course of action. if it has been like this since you pulled it out of the box then contact google right now and tell them the proxmity sensor is clearly broken
I have this issue too, but I'm on CM. Not sure if it's CM being a problem. Can someone on STOCK comment?
BTW as for screen protectors, unless you have a giant bubble or crap on your protector or underneath in the adhesive layer, the proximity sensor should perform fine. Before you blame my screen protector, I downloaded a proximity sensor app to show the readout. The screen protector with no cutout is fine. It's not optimal to have one like that, but the proximity sensor works fine.
isnt there a proximity senor app which lets you test it on the market?
dmo580 said:
I have this issue too, but I'm on CM. Not sure if it's CM being a problem. Can someone on STOCK comment?
Click to expand...
Click to collapse
Using stock. No issues on the sensor. Turns off on calls and turns on when I remove from the face. Have a spigen protector on with a cutout for it
Sent from my Nexus 4 using Tapatalk 2
dmo580 said:
I have this issue too, but I'm on CM. Not sure if it's CM being a problem. Can someone on STOCK comment?
BTW as for screen protectors, unless you have a giant bubble or crap on your protector or underneath in the adhesive layer, the proximity sensor should perform fine. Before you blame my screen protector, I downloaded a proximity sensor app to show the readout. The screen protector with no cutout is fine. It's not optimal to have one like that, but the proximity sensor works fine.
Click to expand...
Click to collapse
I was on stock 2 weeks ago when I started noticing it.
I am on cm now as well and its very much messed up.
Sent from my Nexus 4 using xda premium
bobola said:
isnt there a proximity senor app which lets you test it on the market?
Click to expand...
Click to collapse
There is.
I've installed and tested.
According to the app results, The proximity sensor seems to know when my hand is on it and when its off it. The value changes from 1.0 to 2.0
It just won't work on phone calls.
Sent from my Nexus 4 using xda premium
noobdeagle said:
how about kernals could be a bug in franco.
return it to 100% stock make sure its still doing it under those conditions then if it is contact Google and ask for an RMA this is probably your best course of action. if it has been like this since you pulled it out of the box then contact google right now and tell them the proxmity sensor is clearly broken
Click to expand...
Click to collapse
It doesn't seem to be a hardware issue.
Sensor tests were made and the proximity sensor picks up when my thumb is placed on it.
Problem is on phone calls alone. Right from stock ROM to CM, PA, Xylon, AOKP, almost all of the ROMs.
Sent from my Nexus 4 using xda premium
slimldj said:
It doesn't seem to be a hardware issue.
Sensor tests were made and the proximity sensor picks up when my thumb is placed on it.
Problem is on phone calls alone. Right from stock ROM to CM, PA, Xylon, AOKP, almost all of the ROMs.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Mine is stock and during calls it usually goes to my settings menu and changes my clock setting. When I get off the phone, screen is blank and I hit power button to end call. Still annoying at times when the clock changes.
any luck with finding a fix for the proximity sensor? Mine never works when I'm in a phone call. I have to either wait for the call to end or reset the phone by holding the power button to end the call.
feedmylittletroll said:
any luck with finding a fix for the proximity sensor? Mine never works when I'm in a phone call. I have to either wait for the call to end or reset the phone by holding the power button to end the call.
Click to expand...
Click to collapse
I think it's a bug and not a hardware issue. Perhaps one of the other reason for having a new factory image soon.
Sent from my Nexus 4 using xda premium
feedmylittletroll said:
any luck with finding a fix for the proximity sensor? Mine never works when I'm in a phone call. I have to either wait for the call to end or reset the phone by holding the power button to end the call.
Click to expand...
Click to collapse
I'm suffering this same problem too, hope they fix it soon..
slimldj said:
I think it's a bug and not a hardware issue. Perhaps one of the other reason for having a new factory image soon.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yes I think the fact that the app testing showed the sensor working so it points to software. Something is missing when the phone is in a call its not connecting to turn off. I thing Jellybean was flawed in many ways. My drop down brightness slider doesn't work for me nor auto brightness its OK for me cause I don't use either but still makes me mad.
Using Tapatalk 2
meetoo
Same problem here. Nexus 4. Stock Android 4.2.1. No screen protector installed.
While I'm in a call - the proximity sensor seems to work, as the screen goes dark... but at the end of the call when removing the phone away from my face, the screen does not come back on - making it impossible to hang up on the call (unless the caller on the other end hangs up first). It also makes it difficult to impossible to switch to and from speakerphone in the middle of a call.
Pushing the power button when this happens doesn't wake the screen either... sometimes it flashes but then goes black again. It doesn't happen on every call... maybe 75% of the time it does happen though. I've installed the proximity sensor app and it seems to recognize "covered" and "uncovered" states correctly when I cover the sensor at the top left corner of the phone while not in a call... so I'm thinking this is actually a software issue with the sensor and not a hardware issue. Drives me nuts though.
I've set "accessibility settings" to have the power button hang up calls as a temporary workaround... we'll see how that works.
treaty said:
Same problem here. Nexus 4. Stock Android 4.2.1. No screen protector installed.
While I'm in a call - the proximity sensor seems to work, as the screen goes dark... but at the end of the call when removing the phone away from my face, the screen does not come back on - making it impossible to hang up on the call (unless the caller on the other end hangs up first). It also makes it difficult to impossible to switch to and from speakerphone in the middle of a call.
Pushing the power button when this happens doesn't wake the screen either... sometimes it flashes but then goes black again. It doesn't happen on every call... maybe 75% of the time it does happen though. I've installed the proximity sensor app and it seems to recognize "covered" and "uncovered" states correctly when I cover the sensor at the top left corner of the phone while not in a call... so I'm thinking this is actually a software issue with the sensor and not a hardware issue. Drives me nuts though.
I've set "accessibility settings" to have the power button hang up calls as a temporary workaround... we'll see how that works.
Click to expand...
Click to collapse
Having the exact same issue here too on stock ROM.
Good idea on the accessibility settings! Will work until/if they fix it..
Also no screen protector.
I had the opposite problem to this where my screen would stay off during a call and I have to force restart to regain control.
Turns out it was the rubbish screen protector causing the issue. This was quickly fixed by cutting the screen protector so that the sensor was uncovered.
Dav_prime said:
I had the opposite problem to this where my screen would stay off during a call and I have to force restart to regain control.
Turns out it was the rubbish screen protector causing the issue. This was quickly fixed by cutting the screen protector so that the sensor was uncovered.
Click to expand...
Click to collapse
It was the same fix for mine when I first got my bse it worked fine for about a week but then over time it got worse. It was the screen protector just that lil bit worth of it wear caused enough blockage of the sensor. I got some new bse's and they now have a cutout for the proximity sensor and are screen optimized.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2
use Proximity Actions by Novum Inceptum in playstore
rat99 said:
use Proximity Actions by Novum Inceptum in playstore
Click to expand...
Click to collapse
That won't fix anything.
Hello guys! After a long search on the recent questions in this amazing forum I couldn't find anything similar to my girlfriend problem...
Her Nexus 4 was just fine until the update to 4.3.. After that it started to show a problem during/after calls, the screen turns black completely (even when is not near the face or anything) and its impossible to do anything with the phone after that. Power button doesn't work, and there is only two ways to get the phone working again: the other person hang up the call.. or to hard press the power button until the restart...
I tried already to change for a 4.3 ROM and now I changed it to a 4.2.2 ROM... any idea or suggestions to a possible solution?
Thanks a lot guys!
I too recently had this problem. There was a simple fix after dealing with it a couple of days. My 4yo daughter had been playing with my phone after which I started having the problem. What I found was one of her hairs had become stuck in the bumper and was resting on the screen over the proximity sensor. Once I cleared that, no more problem.
The sensor is on the upper left of the screen.
Sent from my Nexus 4 using Tapatalk 4
If You use screen protector and it goes over sensors, than will be the reason of Your problem. Just remove it.
It could be the 4.3 update. I didn't have any such issues until the update and then they began. AndroSensor confirms that no matter what, proximity sensor is at 0.
Any thoughts on what to do short of RMA?
--Dan
I can assure you its your screen guard that is creating an occlusion for your sensor on top left. Remove it and it will definitely work.
vasusharma.28 said:
I can assure you its your screen guard that is creating an occlusion for your sensor on top left. Remove it and it will definitely work.
Click to expand...
Click to collapse
Not sure if I mentioned it earlier (perhaps in another thread) - no screen guard. That wasn't the issue. Finally, I changed the proximity sensor itself, all bueno. No RMA which means avoiding a bunch of hassles (namely new phone, data xfer, etc).
--Dan
Right I have now had this issue several times and it has become a big problem. I put the phone in my pocket, get a call/message/text/ which turns the screen on, and somehow the touch screen buttons keep getting pressed. So far I have lost all my paid for credits in a game when I paused it and put it in my pocket to get off a train, had it start skipping tracks when listening to music when a message arrived and it started pressing the lockscreen music buttons while in my pocket....twice.
I never EVER had anything like this with the S3 that it replaced. Somehow the screen is obviously being pressed by my leg THROUGH my trousers and activating the buttons on the touchscreen whenever the screen is on. Obviously this may have serious consequences if it starts calling contacts or even emergency numbers while in my pocket.
I am looking for a way to reduce the sensitivity so it doesnt do this but so far all I can find in the settings is a single tickbox to INCREASE the sensitivity so you can use it with gloves on (which suggests to me it must also be possible to reduce it).
Yup
Sent from GT-I9500
ewokuk said:
Right I have now had this issue several times and it has become a big problem. I put the phone in my pocket, get a call/message/text/ which turns the screen on, and somehow the touch screen buttons keep getting pressed. So far I have lost all my paid for credits in a game when I paused it and put it in my pocket to get off a train, had it start skipping tracks when listening to music when a message arrived and it started pressing the lockscreen music buttons while in my pocket....twice.
I never EVER had anything like this with the S3 that it replaced. Somehow the screen is obviously being pressed by my leg THROUGH my trousers and activating the buttons on the touchscreen whenever the screen is on. Obviously this may have serious consequences if it starts calling contacts or even emergency numbers while in my pocket.
I am looking for a way to reduce the sensitivity so it doesnt do this but so far all I can find in the settings is a single tickbox to INCREASE the sensitivity so you can use it with gloves on (which suggests to me it must also be possible to reduce it).
Click to expand...
Click to collapse
You may have a faulty handset as I don't have these problems on mine.
Sent from my SM-G900F using Tapatalk
I doubt it. Friend has one as well, does exactly the same, rub phone on chest to clean it and it is pressing buttons/icons etc on the touchscreen if the screen is on.
Did you turn out that thing in settings that makes the screen more sensitive so that you can use it with gloves on?
There's the air wakeup setting too
Sent from my SM-G900I using Tapatalk
I've owned the S2, S3, S4 and never had this problem. Now I have a G900F. The S5 screen is ridiculously sensitive and I have the exact same problem as the OP.
Try to add a pattern lock screen, it should prevent the phone from launching anything even if the screen wakes up.
Yeah I've been having the same problems I switched the touch sensitivity toggle off and it's been ok
Sent from my SM-G900F using xda app-developers app
kthz said:
Try to add a pattern lock screen, it should prevent the phone from launching anything even if the screen wakes up.
Click to expand...
Click to collapse
It' on pattern lock. That doesnt stop notifications coming up for anyone that has it set up like that, and it doesnt stop it pressing the emergency calls button!
Air View is off, Increase Touch Sensitivity is off (as already mentioned). Infact I tried the Increase Touch Sensitivity option to see what effect it has and I can't see any difference to it with it turned on, it is just as sensitive, I can literally put my finger inside my shirt and move the screen around and I can do this just as well with the touch sensitivity on or off. Perhaps there is a bug which is causing the increased touch sensitivity to be on ALL the time even when the box is not ticked. Seems to be a problem many are having anyway.
ewokuk said:
It' on pattern lock. That doesnt stop notifications coming up for anyone that has it set up like that, and it doesnt stop it pressing the emergency calls button!
Air View is off, Increase Touch Sensitivity is off (as already mentioned). Infact I tried the Increase Touch Sensitivity option to see what effect it has and I can't see any difference to it with it turned on, it is just as sensitive, I can literally put my finger inside my shirt and move the screen around and I can do this just as well with the touch sensitivity on or off. Perhaps there is a bug which is causing the increased touch sensitivity to be on ALL the time even when the box is not ticked. Seems to be a problem many are having anyway.
Click to expand...
Click to collapse
Not had any problems whilst in my pocket, but I tried using the screen through my T-SHIRT and it does the same thing for me with touch sensitivity off or on. Just tried with gloves though and it doesn't work unless you switch touch sensitivity on, so it does make some kind of difference to the screen.
Sent from my SM-G900F using Tapatalk
In that case ewokuk, 2 solutions, since your phone is brand new, maybe you should take it back to your store and get another unit.
Or wait for maybe a fix with next firmware update.. which may happen anytime. For helping you, you could get a protection / front cover for your phone
I registered just to post here. This has been driving me absolutely nuts. Every time I have a call when in the car and the phone is in my pocket (talking through bluetooth), if my leg so much as twitches I end up muting myself or hanging up. I went from an S3 to the S5. If I get a text while walking and I have music playing or something, any and every button available will be pressed. I have had random gibberish created on my calendar while walking (screen lock hadn't activated yet because I had just put it in my pocket).
ewokuk, any word on what you did? I have played around with as many settings as I can but nothing seems to do the trick. It's a nice phone, but unfortunately this one thing drives me up a wall
The screens can still be used through simple fabrics .. it can be done so since the S2. If the screen is in the pocket facing down (against your thigh) it still can be triggered. I can only suggest to put the screen facing outwards or well not against your skin or body
Sent from my GT-I9505 using XDA Free mobile app
deathst said:
The screens can still be used through simple fabrics .. it can be done so since the S2. If the screen is in the pocket facing down (against your thigh) it still can be triggered. I can only suggest to put the screen facing outwards or well not against your skin or body
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
The difference in sensitivity between the S3 and S5 is pretty astounding though. Yes, I could use the S3 through a shirt if needed, but I never had it hang up phone calls constantly and go through all my apps randomly.
I think the proximity sensor is just not the greatest as it doesn't detect that it's in a pocket. Again, no real idea, but that is my guess.
Same problems here. Phone pocket dials people, replies to texts. Pattern lock helped..but I prefer not using it. Maybe it's because the phone wakes with text messages received. Annoying as heck
Sent from my SM-G900V using XDA Premium 4 mobile app
Rippley05 said:
Same problems here. Phone pocket dials people, replies to texts. Pattern lock helped..but I prefer not using it. Maybe it's because the phone wakes with text messages received. Annoying as heck
Sent from my SM-G900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm glad I'm not the only one because I really did think it was just me. All of the issues listed in this thread happen to me all the time. Tracks skip, the phone hangs up.. I even find my typing is less accurate unless I really slow myself down (it seems prone to picking up extra key presses although this might just be mel. I did not have these issues with my s3.
---------- Post added at 12:36 AM ---------- Previous post was at 12:32 AM ----------
Forum wouldn't let me edit my previous message so here goes:
No its just me. See here http://phandroid.com/2014/04/19/8-things-i-hate-about-the-samsung-galaxy-s5/:
Hey all, i am facing the same problem with the sensitivity of my screen!
ewokuk said:
Right I have now had this issue several times and it has become a big problem. I put the phone in my pocket, get a call/message/text/ which turns the screen on, and somehow the touch screen buttons keep getting pressed. So far I have lost all my paid for credits in a game when I paused it and put it in my pocket to get off a train, had it start skipping tracks when listening to music when a message arrived and it started pressing the lockscreen music buttons while in my pocket....twice.
I never EVER had anything like this with the S3 that it replaced. Somehow the screen is obviously being pressed by my leg THROUGH my trousers and activating the buttons on the touchscreen whenever the screen is on. Obviously this may have serious consequences if it starts calling contacts or even emergency numbers while in my pocket.
I am looking for a way to reduce the sensitivity so it doesnt do this but so far all I can find in the settings is a single tickbox to INCREASE the sensitivity so you can use it with gloves on (which suggests to me it must also be possible to reduce it).
Click to expand...
Click to collapse
i am ahvind the same issue with the sensitivity of the screen!!!something wrong is happening for sure cause i tested another Samsung S5 and it didnt have any problem!Its has warranty so i dont care!do the same!
---------- Post added at 10:23 PM ---------- Previous post was at 10:15 PM ----------
ewokuk said:
Right I have now had this issue several times and it has become a big problem. I put the phone in my pocket, get a call/message/text/ which turns the screen on, and somehow the touch screen buttons keep getting pressed. So far I have lost all my paid for credits in a game when I paused it and put it in my pocket to get off a train, had it start skipping tracks when listening to music when a message arrived and it started pressing the lockscreen music buttons while in my pocket....twice.
I never EVER had anything like this with the S3 that it replaced. Somehow the screen is obviously being pressed by my leg THROUGH my trousers and activating the buttons on the touchscreen whenever the screen is on. Obviously this may have serious consequences if it starts calling contacts or even emergency numbers while in my pocket.
I am looking for a way to reduce the sensitivity so it doesnt do this but so far all I can find in the settings is a single tickbox to INCREASE the sensitivity so you can use it with gloves on (which suggests to me it must also be possible to reduce it).
Click to expand...
Click to collapse
i am having the same issue about the sensitivity of the screen!!!something wrong is happening for sure cause i tested another Samsung S5 and it didnt have any problem!Its has warranty so i dont care!do the same!
s series sensitivity
I have had that problem with the s3 s4 and now s5 i just put my phone in my pocket with the screen facing out that way my leg cant activate it and my pants doesnt press the unlock button when i move.
Ditto, never so bad as this phone, I put it in my pocket now screen out, and put my wallet over the screen so I don't accidentally crack it.
Often in games when I am "hovering" over the screen it will trigger the action anyway. I've tested this to nearly 1 full cm away from the screen. If I hover on the same spot for 2+ seconds at ~1cm it initiates a touch at that point.
I also did not notice a difference switching increased sensitivity on or off.
Rarely, but sometimes during calls the screen turns on briefly when I pull the phone away as it starts making my face sweat, it will the "hover" hang up or mute, or launch some app (often one that has force screen on permissions) and send people gibberish email or text messages, set alarms or calendar events. I even had it start a conference call, adding an old boss to my conversation (I keep the number handy for references) once.
I have used the finger print lock since the first time I turned the phone on. Most annoying is the sensorly app, only works with the screen on even when running in the background...
I have also had to modify my typing to accommodate this sensitivity, I have to tap slightly above and right of the keys to make sure I hit the right ones.
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
lskeys said:
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
Click to expand...
Click to collapse
Lol - most, if not all do that!
But, it's supposed to come back on when moved away from your ear.
Standard behavior.
You have something blocking proximity sensor?
do you have a screen protector? if so, you need one that has the cut out for the proximity sensor.
happened to me. i thought it was a setting or my phone was defective. Found out it was a early production screen protector that didn't have the cut out for the proximity
lskeys said:
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
Click to expand...
Click to collapse
I have this problem as well.
You must have a screen protector or tempered glass protector that covers the proximity sensor. The proximity sensor is under the top speaker on the right side bottom right corner. If you don't have a cut out there for the sensor, then that is why your screen is stuck black. If you have no screen protector, you have a real problem. I thought at first it was caused by google voice but after some google searches I seen that the culprit is my screen protector. I am leaving it on till my new one comes in a few days, but you can go to settings->accessibility-> and turn on hang up phone with power button.
TNS201 said:
I have this problem as well.
You must have a screen protector or tempered glass protector that covers the proximity sensor. The proximity sensor is under the top speaker on the right side bottom right corner. If you don't have a cut out there for the sensor, then that is why your screen is stuck black. If you have no screen protector, you have a real problem. I thought at first it was caused by google voice but after some google searches I seen that the culprit is my screen protector. I am leaving it on till my new one comes in a few days, but you can go to settings->accessibility-> and turn on hang up phone with power button.
Click to expand...
Click to collapse
The thing is that the phone turns black when I make a call or take a call. As soon as I am in a call. I cannot see the screen in a call or press a number or anything. Its all black. I do have a skinomi screensaver on. Cannot see a sensor anywhere. Are you getting a new phone or screen saver. BTW, I did a factory refresh of the phone. Still nothing. Do you think taking the screen saver off will help?
lskeys said:
The thing is that the phone turns black when I make a call or take a call. As soon as I am in a call. I cannot see the screen in a call or press a number or anything. Its all black. I do have a skinomi screensaver on. Cannot see a sensor anywhere. Are you getting a new phone or screen saver. BTW, I did a factory refresh of the phone. Still nothing. Do you think taking the screen saver off will help?
Click to expand...
Click to collapse
Yes if you have a screensaver on that's blocking the sensor it won't function correctly. A bunch of people are having these problems with screensavers glass and film ones.
notfaded1 said:
Yes if you have a screensaver on that's blocking the sensor it won't function correctly. A bunch of people are having these problems with screensavers glass and film ones.
Click to expand...
Click to collapse
I cut the top part of the screen saver off. Thanks, btw what kind of screen saver did you order?
lskeys said:
I cut the top part of the screen saver off. Thanks, btw what kind of screen saver did you order?
Click to expand...
Click to collapse
This is what I ordered
http://www.ebay.com/itm/201451006487
You can see where the sensor is below the top speaker bottom right corner
itstee said:
do you have a screen protector? if so, you need one that has the cut out for the proximity sensor.
happened to me. i thought it was a setting or my phone was defective. Found out it was a early production screen protector that didn't have the cut out for the proximity
Click to expand...
Click to collapse
But it's suspicious that the N5/N6 people are having this issue at or near the time Marshmallow was introduced.
https://productforums.google.com/forum/#!topic/nexus/oqh-V37hgDM
& one N6P member has sort of verified this:
http://forum.xda-developers.com/showpost.php?p=63693059&postcount=9
perveeus said:
But it's suspicious that the N5/N6 people are having this issue at or near the time Marshmallow was introduced.
https://productforums.google.com/forum/#!topic/nexus/oqh-V37hgDM
& one N6P member has sort of verified this:
http://forum.xda-developers.com/showpost.php?p=63693059&postcount=9
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well i suggest removing the screen protector if you have one that covers the proximity sensor. worked for me and haven't experienced it yet
itstee said:
well i suggest removing the screen protector if you have one that covers the proximity sensor. worked for me and haven't experienced it yet
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Yep_removed it last night.
Symptom was still there this AM.
Went away for one phone call.
Now back after sitting with no calls for a couple hours.
perveeus said:
Yep_removed it last night.
Symptom was still there this AM.
Went away for one phone call.
Now back after sitting with no calls for a couple hours.
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that sucks..
itstee said:
that sucks..
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Ha, right?!
But at least it is not me only and apparently symptomatic with numerous reports in that Google product support forum I posted above.
I had the issue removed the screen protector works fine now.
Sent from my Nexus 6P using Tapatalk
So I broke the screen. replaced it and it worked fine. However i noticed the adhesive wasnt holding it tight enough. so after a few days I pulled the glass up as munch as I could and used some superglue on the top and then clamped down to hold in place. Now no more light is coming through but.. When I make a call as soon as a i press dial the screen turns back regardless of my distance to prox sensor. I'm assuming I got glue on it or broke it.
Eventually I will replace LCD but in the meantime is there any way to simply have the screen stay on during callsly ap?
I tried a few apps which did nothing. I looked for settings but nothing jumped out at me. I swear I have done this before on either an iphone or a much older android device.
Any suggestions would be great appreciated. Right now by using switches under accessibility im able to hang up at last but I cant turn on speaker and not sure how to set that up. So if there isnt a way to keep the display on any suggestions on how to set up so I can hang up and turn on speaker phone in the most effiecient way?
Its gotta be built in the system to keep the display on during calls but maybe not.
Again thanks!
mdrbase said:
So I broke the screen. replaced it and it worked fine. However i noticed the adhesive wasnt holding it tight enough. so after a few days I pulled the glass up as munch as I could and used some superglue on the top and then clamped down to hold in place. Now no more light is coming through but.. When I make a call as soon as a i press dial the screen turns back regardless of my distance to prox sensor. I'm assuming I got glue on it or broke it.
Eventually I will replace LCD but in the meantime is there any way to simply have the screen stay on during callsly ap?
I tried a few apps which did nothing. I looked for settings but nothing jumped out at me. I swear I have done this before on either an iphone or a much older android device.
Any suggestions would be great appreciated. Right now by using switches under accessibility im able to hang up at last but I cant turn on speaker and not sure how to set that up. So if there isnt a way to keep the display on any suggestions on how to set up so I can hang up and turn on speaker phone in the most effiecient way?
Its gotta be built in the system to keep the display on during calls but maybe not.
Again thanks!
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There used to be an Xposed module to disable the proximity sensor on some SoC... But it is VERY SoC dependent from what I understand... And it may not be supported anymore...
Your other alternative would be to disable the proximity sensor in the kernel... I know it CAN be done... But I have no idea how