[Q] Battery problems (phone won't turn on or charge) - myTouch 4G Q&A, Help & Troubleshooting

So about a week or two ago my phone randomly shut itself off. I'm not sure exactly what happened but I just locked it and slid it in my pocket and an hour or so later I checked it and it wouldn't turn on, yet I could feel the gpu/processor getting extremely hot after a minute or so of failed attempts. Also the trackpad would flash red, which I had never noticed before. Prior to this I had been noticing my battery was draining quicker.
So when I try to charge it will charge itself for approximately a minute or so and then the orange LED will go out, again the processor/gpu gets very hot. After about an hour if I come back the phone will feel cold again as if It had been off and the phone won't turn on. I was able to buy a new battery today, because I read it could be related to a dead battery. This new battery boots to the familiar HTC mytouch4g intro (which is good, considering the old battery doesn't even power on), but then will shut off immediately after that or occasionally just get stuck at that screen. I can boot into recovery but then it says low battery voltage. I tried to do a factory reset but it just takes me back to the bootscreen again and shuts off.
I'm not sure what to do, as I've bricked a previous phone before and this doesn't really seem similar. I'm thinking about leaving the phone on charge, even though the orange LED is off with the hopes that it will charge. Anyone else have similar experience to this?

You tried different chargers?

estallings15 said:
You tried different chargers?
Click to expand...
Click to collapse
Yeah, like 4 or 5 different mini usb's.

Can you get into the bootloader?

estallings15 said:
Can you get into the bootloader?
Click to expand...
Click to collapse
Yes, by holding down on the volume and the power button right? Almost every option leads back to the phone rebooting.

greeny996 said:
Yes, by holding down on the volume and the power button right? Almost every option leads back to the phone rebooting.
Click to expand...
Click to collapse
Try installing PD15IMG.zip.

estallings15 said:
Try installing PD15IMG.zip.
Click to expand...
Click to collapse
Sorry about the long response time. Unfortunately now my phone will not turn on with either battery, so I couldn't flash the img. I think it could be possible that my phone is not actually charging the battery and both of them have died. I'm not entirely sure, I'm going to charge it overnight and hope for the best.

greeny996 said:
Sorry about the long response time. Unfortunately now my phone will not turn on with either battery, so I couldn't flash the img. I think it could be possible that my phone is not actually charging the battery and both of them have died. I'm not entirely sure, I'm going to charge it overnight and hope for the best.
Click to expand...
Click to collapse
Perhaps your USB port is broken
Sent from my GT-I9300 using xda premium

bas3balman said:
Perhaps your USB port is broken
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I doubt it, my phone will charge off the USB for a minute or so when I plug it in.

Related

my xoom appears to be dead (?)

Hello, android developer here.
The other day my xoom drained all the way to 0% (this happened overnight while I was asleep). I noticed right away because I use the xoom as my alarm clock. I ended up sleeping in that day (doh!)
Anyways, now the darn thing simply wont turn on. I try to soft reset (vol up + power) but nothing happens. I tried plugging it in via usb thinking I could reboot it with adb, but my computer fails to see the device. So its turned off and simply will not turn on. I've even let it charge for 2 days straight (green charge light on device).
Nothing.
What the heck man?
Dumb question.... How long have you held the power button? My Xoom (maybe others?) won't turn on unless I hold the button for 2-3 seconds.
Ive gone up to 60 seconds of button pressing...when it doesnt work one tends to go to extremes lol
I can't believe this, first time I've ever had a device die like this :-/
Did you charge it before you tried to turn it back on? My Milestone tends not to turn on after it drained below zero for like ten minutes until the battery has at least some basic charge again.
Try turning on right 3~4 minutes later putting on a yiur charger
Sent from my MZ605 using XDA App
Zhenech said:
Did you charge it before you tried to turn it back on? My Milestone tends not to turn on after it drained below zero for like ten minutes until the battery has at least some basic charge again.
Click to expand...
Click to collapse
Yeah its been charged for 48 hours now, green light on power indicator as well.
It still wont boot. I tell ya its the strangest thing I've seen in a while...
did you try booting in recovery? vol down ±power
zylith said:
did you try booting in recovery? vol down ±power
Click to expand...
Click to collapse
Of course. I've tried every combo imaginable.
F this, I'm getting an ipad.
techs1200 said:
Of course. I've tried every combo imaginable.
F this, I'm getting an ipad.
Click to expand...
Click to collapse
If you really want the iPad, here's the perfect excuse.
However, if you want to save your Xoom, you might want to check out the Motorola Factory cable from Team Black Hat (Google it). If there was ever a use for this cable, your situation seems to define it. Your Xoom seems to think it's not charged (drained) or can't take a charge, but it sounds more like the former situation. The Factory/Programming cable obviously makes a different electrical connection and makes the Xoom think it's charged...something like that. Check it out.
Also, at least one person made one out of a usb cable and it saved his bacon. You'll have to do a search for his thread...it was a while back.
Good luck, what ever you do.
You need to make or buy the motorola factory cable. That will get you booting.
Sent from my Xoom using xda premium
Well I did buy an iPad2 a few days ago, but I will definitely be making one of those cables.
Wow, thanks so much! XDA never disappoints
Remove your SD card then restart... Happens to me all the time..
Sent from my GT-N7000 using XDA App
davidblaine021 said:
Remove your SD card then restart... Happens to me all the time..
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Yes, I have seen this also. Pull out the SD card and the unit comes back to life.

[Q] HELP!! Phone died, wont charge

Hi. I loved this phone till today.
My phone died while working, went home to charge it..and it wont charge, plug it in to several different outlets nothing works. No lights, nothing..
Any suggestions?
See this thread and good luck.
http://forum.xda-developers.com/showthread.php?t=2013977
Sent from my Nexus 4 using xda app-developers app
chelsierae said:
Hi. I loved this phone till today.
My phone died while working, went home to charge it..and it wont charge, plug it in to several different outlets nothing works. No lights, nothing..
Any suggestions?
Click to expand...
Click to collapse
Where you running Faux's kernel?
Can you hold down the Vol +/- and then plug in your USB cable? If it is a red blinking light then I think it's a battery issue not supplying power to your motherboard.
elliot.newnham said:
Where you running Faux's kernel?
Can you hold down the Vol +/- and then plug in your USB cable? If it is a red blinking light then I think it's a battery issue not supplying power to your motherboard.
Click to expand...
Click to collapse
I dont even know what Fauz's Kernel is... I tired that and I still get nothing
chelsierae said:
I dont even know what Fauz's Kernel is... I tired that and I still get nothing
Click to expand...
Click to collapse
I believe it is the phone, not the charger. Grabbed my old phone that uses the same charger, and it charges that phone instantly..Not very happy with the Google Nexus 4
chelsierae said:
I believe it is the phone, not the charger. Grabbed my old phone that uses the same charger, and it charges that phone instantly..Not very happy with the Google Nexus 4
Click to expand...
Click to collapse
This happened to me today. The battery indicator is incorrect, and shuts down before notifying you sometimes.
Phone shut down on me randomly and wouldn't turn back on today. Plugging into the wall didn't help. It was only when I plugged it into my PC and let it charge for 5 minutes that it came back. Scary bug.
chelsierae said:
I dont even know what Fauz's Kernel is... I tired that and I still get nothing
Click to expand...
Click to collapse
No need to type in bold...
Faux is a developer who is putting together a new kernel for our device, basically it allows one to modify the 'engine' of our phone.
I think the consensus here is there is a manufacturing defect in your phone and a lot of other phones. It seems like this issue is connected to running a custom kernel but there are reports of 100% stock phone bricking (like yours)
It's time to call up google, nothing we can do from here.
elliot.newnham said:
No need to type in bold...
Faux is a developer who is putting together a new kernel for our device, basically it allows one to modify the 'engine' of our phone.
I think the consensus here is there is a manufacturing defect in your phone and a lot of other phones. It seems like this issue is connected to running a custom kernel but there are reports of 100% stock phone bricking (like yours)
It's time to call up google, nothing we can do from here.
Click to expand...
Click to collapse
I thanked you on accident, you didn't deserve it. There is no evidence that his phone is bricked, a user above reported the same thing happening and how he resolved it.
Also, he can type in bold if he wants to.
I hope the OP issue gets resolved. Wish you all the best buddy!
I'm having the same issue. Except this happened when I pulled the device new out of the box. Can't even get it to stay on long enough to get into bootloader mode. :-/ RMA time
Good luck on fixing the problem.
Sent from my Nexus 4 using Tapatalk 2

Bricked?

hey guys need some advice
i got my n4 yesterday, had an gnex before.
so i unlocked my phone, rooted and installed cwm..
i flashed xylon rom, trinity kernel any 10, and everything was fine, like it was usual on my gnexus
after a couple of hours i pressed the power button to unlock the screen but nothing happend.
phone seems to be dead now, pressing power button for longer than10 seconds or 40 seconds does nothing anymore.no vibration or anything
when i plug it into charger, the led blinks 12 red, but phone wont turn on even after being plugged for a while.
do you think the device is bricked or something?
no fastboot modus is possible..
i am really ****ed up, now wtf is the quality of that?
used it for 3 hours and its broken?
any idea is welcome..(
Reminds me of the charging issue with CWM a few months back. The fix was to try to get the phone up again using a wall charger and letting it charge for a few hours and dont touch it for like 2 hours. Because we can't take out the battery, we are pretty stuck with what we have. Try to get to recovery and restore your backup if you can ever boot up. GL and let us know if anything changes and if you have fixed it or not.
kpjimmy said:
Reminds me of the charging issue with CWM a few months back. The fix was to try to get the phone up again using a wall charger and letting it charge for a few hours and dont touch it for like 2 hours. Because we can't take out the battery, we are pretty stuck with what we have. Try to get to recovery and restore your backup if you can ever boot up. GL and let us know if anything changes and if you have fixed it or not.
Click to expand...
Click to collapse
But my battery was completely full
pa.pn2 said:
But my battery was completely full
Click to expand...
Click to collapse
Same issue with CWM few months ago. A lot of us were running a version of CWM and the batt would not keep a charge and the phone was depleting 1% every 5 mins and it was FAST. So it could be similar to that. Hopefully a dev here can chime in to see if anyone else had an issue. Have you asked the dev for the rom you are using?
---------- Post added at 01:49 PM ---------- Previous post was at 01:47 PM ----------
Try different cables, chargers, outlets and also try plugging it into a computer to see if anything starts charging.
kpjimmy said:
Same issue with CWM few months ago. A lot of us were running a version of CWM and the batt would not keep a charge and the phone was depleting 1% every 5 mins and it was FAST. So it could be similar to that. Hopefully a dev here can chime in to see if anyone else had an issue. Have you asked the dev for the rom you are using?
---------- Post added at 01:49 PM ---------- Previous post was at 01:47 PM ----------
Try different cables, chargers, outlets and also try plugging it into a computer to see if anything starts charging.
Click to expand...
Click to collapse
It just blinks red
I saw this recently, not a fix but similar to your issue.
http://forums.androidcentral.com/go...harging-led-light-color-cant-power-phone.html
Hold down all buttons for at least 15 seconds. Then hold them again and see if the phone turns on (you should end up in fastboot mode)
Gesendet von meinem Nexus 4
kpjimmy said:
I saw this recently, not a fix but similar to your issue.
http://forums.androidcentral.com/go...harging-led-light-color-cant-power-phone.html
Click to expand...
Click to collapse
So it seems to be dead
Let it charge for a few hours. I had the same issue (blinking red led) and it turned out the battery was just completely depleted, even though I was sure the battery was at ~50% when I last turned it off. The blinking red led by itself does not mean the phone is dead in any case.
Mahnn said:
Let it charge for a few hours. I had the same issue (blinking red led) and it turned out the battery was just completely depleted, even though I was sure the battery was at ~50% when I last turned it off. The blinking red led by itself does not mean the phone is dead in any case.
Click to expand...
Click to collapse
ok
how many hours should i charge then?
Without the phone being plugged into a power supply, try holding the power button down for 30 seconds, release and then a second or two later try turning it on.
I really hope this works for you.
P.s. if that doesn't seem to work, try holding doing the same procedure but then try to enter recovery mode after the 30 seconds (holding power button + volume up and down all together)
Sent from my Nexus 4 using xda app-developers app
pa.pn2 said:
ok
how many hours should i charge then?
Click to expand...
Click to collapse
One hour should be enough to be able to boot into recovery (power + vol.down), give that a try.
u mad bro?
myorks1127 said:
u mad bro?
Click to expand...
Click to collapse
Please do explain.
Vangelis13 said:
Please do explain.
Click to expand...
Click to collapse
Looks like he's just spamming
Sent from my DROID2 using xda premium
OP, any life in that n4..?
Vangelis13 said:
OP, any life in that n4..?
Click to expand...
Click to collapse
nope. phone is dead
called google this morning, ill get a new one this week
pa.pn2 said:
nope. phone is dead
called google this morning, ill get a new one this week
Click to expand...
Click to collapse
At the rma process works well..
Vangelis13 said:
At the rma process works well..
Click to expand...
Click to collapse
no rma, a new phone..
I can't believe it. People are bricking their devices because they flash different kernels / ROMs and get a replacement only a few days later while other people are still waiting to get their nexus...

My Nexus 7 is doomed...

A few weeks ago, i flashed a stock rom on my wifi nexus. I was happy with it until last week. Charging became incredibly slow - 30% over 8 hours. I threw it in my bag and wheb i got home 8 hours later, the battery was depleted completely. I couldn't turn it on. I plugged it in over night and it stayed at zero percent. I booted into recovery and reflashed my stock rom abd wiped my data. Still didn't charge. I tried going into my bootloader and hitting power off and then plugging in, but it still wouldn't charge. I can't flash my backup because it's on my card that i lost, and even if i had it, i wouldn't be able to keep it on long enough to flash it. ADB won't run on my pc and i don't know how to use the program anyway. What can i do to save my device? Please help.....
Sent from my YP-G1 using xda app-developers app
Replace battery?
veeman said:
Replace battery?
Click to expand...
Click to collapse
Not the average flasher knows how to tear apart a device - including myself. Anyways, this thing won't power up at all? You tried leaving it plugged in and booted into bootloader? If so, sounds like a hardware issue or the battery is defective.
I would be willing to bet that your battery connection came loose. Start at your USB port with a thin piece of plastic, such as a guitar pic. Work your way around the device and remove the back.
Sent from my Nexus 7 using xda app-developers app
DroidOnRoids said:
Not the average flasher knows how to tear apart a device - including myself. Anyways, this thing won't power up at all? You tried leaving it plugged in and booted into bootloader? If so, sounds like a hardware issue or the battery is defective.
Click to expand...
Click to collapse
It's not too difficult. iFixit has a good tutorial on it. http://www.ifixit.com/Guide/Installing+Nexus+7+Battery/9895/1
happyjack96 said:
A few weeks ago, i flashed a stock rom on my wifi nexus. I was happy with it until last week. Charging became incredibly slow - 30% over 8 hours. I threw it in my bag and wheb i got home 8 hours later, the battery was depleted completely. I couldn't turn it on. I plugged it in over night and it stayed at zero percent. I booted into recovery and reflashed my stock rom abd wiped my data. Still didn't charge. I tried going into my bootloader and hitting power off and then plugging in, but it still wouldn't charge. I can't flash my backup because it's on my card that i lost, and even if i had it, i wouldn't be able to keep it on long enough to flash it. ADB won't run on my pc and i don't know how to use the program anyway. What can i do to save my device? Please help.....
Sent from my YP-G1 using xda app-developers app
Click to expand...
Click to collapse
Sounds like my device... only I even can't get into the bootloader nothing... Someone suggested that the battery got so far depleted that it will nor recharge.
However seems you at least can run the bootloader... for me it just stays black ..... nothing nopes nadda
dkd2625 said:
Sounds like my device... only I even can't get into the bootloader nothing... Someone suggested that the battery got so far depleted that it will nor recharge.
However seems you at least can run the bootloader... for me it just stays black ..... nothing nopes nadda
Click to expand...
Click to collapse
Actually, there's a sticky for these issues haha
N7 Turns Off/Won't Turn Back On/Battery Status Issues - The Fixes **UPDATE**...
---------- Post added at 11:28 AM ---------- Previous post was at 11:27 AM ----------
veeman said:
It's not too difficult. iFixit has a good tutorial on it. http://www.ifixit.com/Guide/Installing+Nexus+7+Battery/9895/1
Click to expand...
Click to collapse
I heard that was a good site. I'm more scared of screwing up any hardware than doing the actually tearing apart.
I can boot for like 30 seconds and then it shuts off. I've tried the solutions in the thread link above; however, i still think it is a software issue. I've used other roms that had really slow charging, but i was able to switch to another one before the battery got depleted. So i think my best bet is to somehow get a new rom on my device somehow. ADB won't run on my computer. It just flashes a command prompt on the screen for like half a second and closes.
Sent from my YP-G1 using xda app-developers app
happyjack96 said:
I can boot for like 30 seconds and then it shuts off. I've tried the solutions in the thread link above; however, i still think it is a software issue. I've used other roms that had really slow charging, but i was able to switch to another one before the battery got depleted. So i think my best bet is to somehow get a new rom on my device somehow. ADB won't run on my computer. It just flashes a command prompt on the screen for like half a second and closes.
Sent from my YP-G1 using xda app-developers app
Click to expand...
Click to collapse
What kernel are you on? The kernel is what does the charging operations.
happyjack96 said:
I can boot for like 30 seconds and then it shuts off. I've tried the solutions in the thread link above; however, i still think it is a software issue. I've used other roms that had really slow charging, but i was able to switch to another one before the battery got depleted. So i think my best bet is to somehow get a new rom on my device somehow. ADB won't run on my computer. It just flashes a command prompt on the screen for like half a second and closes.
Click to expand...
Click to collapse
I had a similar situation in that after the battery died, I got it to the point where I could boot up, but after a screen timeout, it would be dead again. Finally, I got it booted again (while plugged into power) and immediately went to developer options and checked the Stay Awake, never sleep while charging. Keeping the screen awake kept the N7 on and it charged up.
Funny my Galaxy Nexus started doing this crap on me too after I updated the rom and kernel. The phone and battery are only 2 months old replaced in April.
Occasionally it won't take a charge. I have to **** with the battery, removing it several times. Then all of a sudden it starts charging again after 10-15 resets.
Haven't had a problem in a while. Typically hits me like every 2 weeks.
No problem on N7 though but it happens. First thing is to change your kernel and rom to something else. If still draining, flash stock and relock, unlock, relock, wipe. Boot, upgrade to 4.2.2 and test.
Sent from my Nexus 7 using XDA Premium HD app

Phone shut off when using LED flash at low battery

Last night my phone was at about 2%, so I decided it was time to just plug it in and go to bed. Well I turned on the led flash to look for my charger and the second it turned on the phone immediately shut off, hard. Not a regular shutdown, but it was instantly off. I'm guessing the flash drew enough current to drop the voltage enough for the phone to simply quit. Anyone else experience something like this?
Ekkoria said:
Last night my phone was at about 2%, so I decided it was time to just plug it in and go to bed. Well I turned on the led flash to look for my charger and the second it turned on the phone immediately shut off, hard. Not a regular shutdown, but it was instantly off. I'm guessing the flash drew enough current to drop the voltage enough for the phone to simply quit. Anyone else experience something like this?
Click to expand...
Click to collapse
This is why many manufacturers don't allow usage of Flash light in stock camera once battery drops below a certain level.
Avoid doing this.
That is interesting. I will have to test it on the flashlight app that I wrote. Never thought about checking for the battery %.
Is your phone booting now? If not it may need a kick to make it boot.
meriosph said:
Is your phone booting now? If not it may need a kick to make it boot.
Click to expand...
Click to collapse
Yeah, it booted as soon as I plugged it in.
Sent from my XT1254 using XDA Free mobile app
Ekkoria said:
Yeah, it booted as soon as I plugged it in.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
Then there is no problem, i thought that your battery was over drained and could not charge

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