When voucher ends? - Nexus 7 Q&A, Help & Troubleshooting

I got a 25 dollars when I purchased my n7 in august in usa.
When the 25$ expire?

It doesn't expire. It's on your Google Play account. Now, new users aren't getting credit, if that's what you're asking.

Yes this is what I mean...
I thought I read somewhere it was expired after 9 months or so, if you didn't use the credit, u will lose it after this date.

C. Receipt of Google Play promotional balance for activation of select new Nexus 7 tablet(s)
If you timely redeemed a Google Play promotional balance offer for purchasing and activating a Nexus 7 tablet, the following additional terms apply to you:
1. Upon activating select new Nexus 7 tablet(s) and completing the tablet set-up process by registering your Google Wallet account, you will receive a one-time promotional balance associated with your Google Wallet account for $25 worth of movies, music, books or apps on Google Play.
2. In order to receive this promotional balance for the tablet activation, you must currently have or create a Google Wallet account on your tablet, and you must also add a credit card or debit card to such account (or already have a credit card or debit card in such account) for use in future purchase and payment transactions with the Google Wallet, by September 30, 2012. This promotional balance is not available for Google Wallet accounts where you only store your bank account or Carrier Billing information as a payment method.
3. Only one Google Wallet account per tablet is eligible to receive this promotional balance. By receiving the promotional offer, you agree that Google Wallet may collect and store the serial number of your Nexus 7 tablet to track your receipt of this promotional balance.
4. Redeemed balances that remain unused in your Google Play account will expire on September 30, 2013.
http://play.google.com/intl/en_us/about/offer-terms.html

the email i received says something different, although the link term and conditions contradict it:
We sent you this one-time message because your Google account was credited with a A$25.00 Google Play balance.
Google Play balance is valid only on Google Play, subject to full terms and conditions.
A$25.00 balance can be used only for purchases with a combined cost of A$25.00 or less.
The A$25.00 balance can be used for purchases on Google Play through June 30, 2013.

Related

[Q] $25 google play credit expiring?

Engadget has a horribly worded article about the $25 google play credit expiring.
The Google press release is just as unhelpful.
Based on both, I cannot tell whether that means everybody's $25 credit (or whatever is left) is expiring, or whether they will simply stop giving new buyers the credit.
http://www.engadget.com/2012/09/28/nexus-7-google-play-credit-promo-ending/
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129
I guess that's the result when you have these idiot bloggers take over journalism and PR.
I can't find the part that says your credit will expire anywhere. The offer just ends Sept 30
It just means that the offer to get the $25 when you purchase the Nexus 7 will expire after 9/30/12. After the 30th, you will no longer receive the $25 credit. Dont worry though, your $25 is safe. Hope this answered your question.
Sent from my ASUS Transformer Pad TF700T using xda premium
It expires next year.
C. Receipt of Google Play promotional balance for activation of select new Nexus 7 tablet(s)
If you timely redeemed a Google Play promotional balance offer for purchasing and activating a Nexus 7 tablet, the following additional terms apply to you:
1. Upon activating select new Nexus 7 tablet(s) and completing the tablet set-up process by registering your Google Wallet account, you will receive a one-time promotional balance associated with your Google Wallet account for $25 worth of movies, music, books or apps on Google Play.
2. In order to receive this promotional balance for the tablet activation, you must currently have or create a Google Wallet account on your tablet, and you must also add a credit card or debit card to such account (or already have a credit card or debit card in such account) for use in future purchase and payment transactions with the Google Wallet, by September 30, 2012. This promotional balance is not available for Google Wallet accounts where you only store your bank account or Carrier Billing information as a payment method.
3. Only one Google Wallet account per tablet is eligible to receive this promotional balance. By receiving the promotional offer, you agree that Google Wallet may collect and store the serial number of your Nexus 7 tablet to track your receipt of this promotional balance.
4. Redeemed balances that remain unused in your Google Play account will expire on September 30, 2013.
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http://play.google.com/intl/en_us/about/offer-terms.html
Logic_ said:
I can't find the part that says your credit will expire anywhere. The offer just ends Sept 30
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terms state that unused balance will expire on 9/30/13...that sucks

£15/$15 Play Store credit

Did anyone else know this ended? I didn't think there was any time scale to this?
According to the Google representative on the phone it ended on the 30th of Sept?
Sent from my Nexus 4 using Tapatalk 2
Yeah, it's been known for a while. However, if you activated the credit before they stopped giving it out, you've still got until next year to use it up.
Eligibility and Restrictions
If you travel outside of the country in which the credit is issued, it will not be valid for purchases outside of your local currency.
The $25 Google Play credit is not transferable between accounts
The $25 Google Play credit offer ends September 30, 2012.
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Click to collapse
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129
Receipt of Google Play promotional balance for new Wallet account creation
For a limited time, Google offered a promotional balance credit for creating a new Wallet account. If you timely redeemed a Google Play promotional balance to create a new Google Wallet account by June 30, 2012, these following additional terms apply.
1. ...
2. ...
3. ...
4. Promotional credits for the new Wallet account creation expire on June 30, 2013.
Click to expand...
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http://play.google.com/intl/en_us/about/offer-terms.html
Speaking of Wallet credits, I never got around to using my $10 one, and I filled out the form to get a check cut for the amount. Never got it yet. Has anyone else?

[Q] "Google Wallet account on hold." Am I in trouble?

I live in Belgium and we don't have the full play store, only apps. But I managed to buy a Nexus 4 in November through a VPN with a credit card and an American adress of a service that will ship US items to Belgium or the Netherlands.
Before that I also bought stuff like magazines, movies, music through VPN, both from UK and US play store. Never had any problems! Just used my creditcard and a random UK or US adress when I wanted to buy something from the US/UK play Store. Haven't bought a whole lot though.
But since a few days ago now when I want to buy something from whatever store Belgium/UK/US my payment can not be authorized and the orders get cancelled.
When I go to Wallet and check the the transactions it now says:
Google has cancelled your order. You won't be charged.
Reason: Other (describe below)
Comments from Google: "We have cancelled your order because your account is on hold."
My account is on hold... Buying things from foreign play stores while not living there is illegal or fraude and now it seems my account is up for review I guess. Am I in trouble? Legally? Is there something google can do?
WoozyBE said:
I live in Belgium and we don't have the full play store, only apps. But I managed to buy a Nexus 4 in November through a VPN with a credit card and an American adress of a service that will ship US items to Belgium or the Netherlands.
Before that I also bought stuff like magazines, movies, music through VPN, both from UK and US play store. Never had any problems! Just used my creditcard and a random UK or US adress when I wanted to buy something from the US/UK play Store. Haven't bought a whole lot though.
But since a few days ago now when I want to buy something from whatever store Belgium/UK/US my payment can not be authorized and the orders get cancelled.
When I go to Wallet and check the the transactions it now says:
Google has cancelled your order. You won't be charged.
Reason: Other (describe below)
Comments from Google: "We have cancelled your order because your account is on hold."
My account is on hold... Buying things from foreign play stores while not living there is illegal or fraude and now it seems my account is up for review I guess. Am I in trouble? Legally? Is there something google can do?
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Are you sure its not your credit card account that is on hold? Imho youre not in trouble with google, they cancelled your order. It never was charged.
clockcycle said:
Are you sure its not your credit card account that is on hold? Imho youre not in trouble with google, they cancelled your order. It never was charged.
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They were charged and cancelled right after. My card works and is active.
Uh oh, just had this happen to me too. Same circumstance, VPN to access US play store outside US. Was even able to buy bumper from the play store. Today, tried buying swift key and got cancelled. Twice. Haven't gotten refunds yet.
Sent from my Nexus 4 using Tapatalk 2
Others had mentioned the same thing when trying to buy their phone when the credit card address did not match up to the shipping address. IIRC, one person fixed the issue quickly by changing their credit card address through that credit card company to their desired shipping address and the order went through.
Sent from my Nexus 4 using xda premium
gotzaDroid said:
Others had mentioned the same thing when trying to buy their phone when the credit card address did not match up to the shipping address. IIRC, one person fixed the issue quickly by changing their credit card address through that credit card company to their desired shipping address and the order went through.
Sent from my Nexus 4 using xda premium
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Yeah, heard this as well, although for my case, both shipping and billing address are the same. I also previously received error messages, but those said payment declined, which I would assume is what would happen if the addresses don't match. But now, it says my account is on hold. I've even read people being asked to verify their accounts with passport and drivers licenses but I have not received any similar notification.
Sent from my Nexus 7 using Tapatalk HD
Just make a new account? I'm from Israel and I bought 2 Nexus 4 from US play store by simply making new google account with my own credit card and account details of a friend in the US which also received the items.
kishke said:
Just make a new account? I'm from Israel and I bought 2 Nexus 4 from US play store by simply making new google account with my own credit card and account details of a friend in the US which also received the items.
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I think making a new account is out of the question as many would have already spent quite a bit of money on apps and other stuff on their current accounts.
Anyway, I'm also in the same boat here. Problem started early February for me. Last night, somehow I could actually purchase the Google play credit (where previously I couldn't), but somehow even with that, I could not buy any apps!

[Q] Odd thing will processing a order for Nexus Player

Even Google's Term on the Google Play Store, states that I will not be charged until device gets shipped, but I already see the $1 charge (must commerce makes this charge to ensure the card is legit) and the complete order already debited from my account.
Not that I did not have the money and yes, I want to be charged right away, but I was just wondering why I was charge when all documentation states that the debit is when device is physically shipped.
Sorry for the double post and I think with this, the thread can be closed.
Google Play Store Help on Credit Card Charges said:
Authorizations
When you check your bank account or card statement, payment authorizations are often listed as pending. These transactions may remain in your account between 1-14 business days, depending on your card-issuing bank. Please keep in mind they are authorization requests only, not actual charges.
You may also notice a $0.00 transaction from Google, which is actually a pending authorization request between our billing system and the bank that issued your credit or debit card each time you update a card.
In a small number of countries, authorizations are $1 (may be converted to local currency by your bank). These transactions may appear as pending on your statement for up to a month. We recommend you contact your bank on the authorization status.
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Just in case somebody else has doubts.
They are shipping now, mine shipped today, and it should be here tomorrow given the 2-day shipping.

Pre-order Google Play Store credit.

I just went to Google pay store to buy a new charger and cable for my new 6P and thought I would use my $50.00 credit from google for pre-ordering my 6P. But when I went to check out my $50 credit shows that its a “invalid payment method” WTF
https://support.google.com/googleplay/troubleshooter/3422617#ts=3422626,3438732
Can only be used on the play store for apps, subscriptions, games, movies, music etc.
Google Play cannot not be used for any hardware. Only apps/games/movies/music/etc.
Any ideas on how to monetize the credit? I already have plenty of credit that will also expire soon, I could use the cash to buy some accessories instead
sirxdroid said:
Any ideas on how to monetize the credit? I already have plenty of credit that will also expire soon, I could use the cash to buy some accessories instead
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It won't expire as long as you keep adding to it. If you have the Opinion Rewards app, everytime you get your $.10 or so it extended to the period to whenever that latest credit expires.
Too bad, I need a charger and some cables for my 6P, not a new subscription, game, movie or music
Sell it on eBay. That's what I did.
Sent from my Nexus 6P using Tapatalk
Wait, the credit expires? How long do I never to use it?
2swizzle said:
Wait, the credit expires? How long do I never to use it?
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This is from the email that Google sent me.
*Good for one $50 credit toward your Google Play™ balance with the purchase of a Nexus 5X or Nexus 6P purchased on the Google Store in the US from September 29, 2015 to October 25, 2015. Google Play credit is not reloadable and has no cash value. Google Play credit must be added to a Google Wallet account by December 31, 2015. Once added, credit must be used on Google Play by October 25, 2016. Google Play credit cannot be used on the Google Store. Some subscriptions excluded. Must be 13+ years old and have existing or activate new Google Wallet account. Promotional offer available while Nexus 5X and Nexus 6P supplies last, no rain checks. See Promotional Balance Terms for more information. Google Play and the Google Play logo are trademarks of Google Inc.
*
© 2015 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043
*
You have received this service email to update you about your recent Google Store transaction.
at least you got the credit, I guess. Not hating or anything, but I was waiting for some gift funds to get to me before i ordered my 6p and the money didn't show up until the day after the credit promo expired, and i would have used it for IAPs for a game i'm obsessed with, so I really would have liked the credit :/
ChristianBale said:
It won't expire as long as you keep adding to it. If you have the Opinion Rewards app, everytime you get your $.10 or so it extended to the period to whenever that latest credit expires.
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TIL, thanks!

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