To update... Or not to update... That is the question. - Nexus 10 Q&A, Help & Troubleshooting

A few days back, my wife got me a shiny new nexus 10. This thing is cool for sure. However the one I'm using now isn't the one from a few days back. It is in fact, a replacement because after I hooked into my WiFi and loaded up the apps I have on my GNex off of Google backup, I got a notification for an android update. So I said "SHURE... I need that stuff" so I pushed the item in the notification and it said "push OK to restart...", so I did.... And it did restart to a DEAD ANDY ICON AND A "NO COMMAND" under him! I did a factory reset three times and never got further than the boot animation. The dude at google play support was a bit flummoxed but beyond a reset... Well... He pronounced it mostly dead. So rather than screw up the warranty, I took it back to where we bought it and got a new one.
So here I am again... I'm at JVP15P... And I've got a pending update downloaded and ready to fry my second N10! I've heard 4.2 has some kind of update issue just like this on the N10.... Is that true? What should I do? If this is true how do I get past this... I sure as s**t don't want to return anther one! Any suggestions are most appreciated.
Sent from my Nexus 10 using xda app-developers app

A short time ago, I was unable to update to 4.2.1 from 4.2, either from the automatic update, or from adb sideload. This was because I was using some older factory image (not sure what was wrong with it), but after downloading the latest factory image from Google and flashing it, I was then able to update without any issue

I finally did my updates.
Thankfully all went smooth. Although, my N10 ran as cool as ice before the updates. I could play games for a long time and it would barely get warm. Now it seems to run extremely warm. I wouldn't say hot, but it is noticeably a lot warmer and that is doing nothing but surfing the web.
Not sure what was in that first update, but it changed the way it runs. No other issues though.

What procedure did you use to flash? When you tried the ota updates, did your update attempts brick your tablet?
Sent from my Nexus 10 using xda app-developers app

I'm seeing the term "brick" used to lightly these days, but rest assured, the dead Android recovery is completely recoverable.
FYI for anyone reading, as it's becoming a pet peeve of mine ... "brick" means your device is TOTALLY dead, and as useful as a brick, if you get something (anything) on the screen, it's not a brick.
I think we should start lining up and shooting the people who throw that term around too lightly.
Anyway, back on topic, dead android screen with "no command" means the reboot to recovery flag is still set, but the device has no commend for recovery to perform, there are several ways out of it.
Worst comes to worst, and you want an easy way out, get the factory images from the dev site, flash them and you're golden.

alias_neo said:
I'm seeing the term "brick" used to lightly these days, but rest assured, the dead Android recovery is completely recoverable.
FYI for anyone reading, as it's becoming a pet peeve of mine ... "brick" means your device is TOTALLY dead, and as useful as a brick, if you get something (anything) on the screen, it's not a brick.
I think we should start lining up and shooting the people who throw that term around too lightly.
Anyway, back on topic, dead android screen with "no command" means the reboot to recovery flag is still set, but the device has no commend for recovery to perform, there are several ways out of it.
Worst comes to worst, and you want an easy way out, get the factory images from the dev site, flash them and you're golden.
Click to expand...
Click to collapse
Okay.... Soft-brick.... I stand corrected
I tried to do that using Wug's toolkit... But it didn't take. Did I need to unlock the boot loader first?
Sent from my Nexus 10 using xda app-developers app

Doctor Dedroid said:
Okay.... Soft-brick.... I stand corrected
I tried to do that using Wug's toolkit... But it didn't take. Did I need to unlock the boot loader first?
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
It's a boot-loop, technically, but now I'm just being a pedant
I'm not too sure about the toolkits because I don't use them, but yes, you have to unlock to flash stock images.
Easiest way it do download the zip from the dev site, unlock manually, then just double click the flash-all script, that will take care of the rest, then just relock after and happy days.
I know it's a bit nerve racking when it won't boot, but that will get you out of most sticky situations, in the case of boot loops, a wipe/factory reset from recovery should normally solve the issue, if it doesn't just flash the images again as above.
Pesonally, if I'm messing i'll make sure my device is up to date and working, then fastboot boot TWRP (without unlocking or modifying my device) and backup to a USB drive, then, you can restore your system as is at any stage later if things mess up.
fastboot boot is fantastic because it lets you temp boot a custom recovery, and do all your usual stuff (including rooting etc) without replacing the stock recovery, and without unlocking, soon as you reboot, it's gone, cause it just boot the reovery into RAM.

Doctor Dedroid said:
What procedure did you use to flash? When you tried the ota updates, did your update attempts brick your tablet?
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
If you are talking to me, mine is stock and used regular updates that were DL and ready.

I talk to anyone willing to listen to my drivel! I have heard of similar issues on this device ... Not many to be sure but my concern is if is an endemic issue going from the JVP15P... to JRO... 4.2 . it's good to know that this works for some if not most folks.
Sent from my Nexus 10 using xda app-developers app

Doctor Dedroid said:
I talk to anyone willing to listen to my drivel! I have heard of similar issues on this device ... Not many to be sure but my concern is if is an endemic issue going from the JVP15P... to JRO... 4.2 . it's good to know that this works for some if not most folks.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
It was only a particular issue that caused the update problem from 4.2 to 4.2.1, due to different filesystem formats in the factory images presented by google dev site. You *should* only have experienced it if you had flashed stock images before they updated to fix them.
I havn't seen cases of it happening otherwise. Unlocking will however boot loop you device because it doesn't do the full factory reset like it used to on the XOOM et al. Simple factory reset from stock recovery, after an unlock gets you booting again on the N10.

alias_neo said:
It was only a particular issue that caused the update problem from 4.2 to 4.2.1, due to different filesystem formats in the factory images presented by google dev site. You *should* only have experienced it if you had flashed stock images before they updated to fix them.
I havn't seen cases of it happening otherwise. Unlocking will however boot loop you device because it doesn't do the full factory reset like it used to on the XOOM et al. Simple factory reset from stock recovery, after an unlock gets you booting again on the N10.
Click to expand...
Click to collapse
Got it! To be sure when I tried to update I was around 60% on the battery level... Hopefully my issue was a fluke or due to a low battery.
Update: all updated and good to go. Thanks one and all!
Sent from my Nexus 10 using xda app-developers app

Related

Brick while on safe kernel

Guys I still don't believe it but I did very well this evening I just managed to brick my device by copying some avi and wmv files from the external SD-Card to my internal storage. How did I do that? I have no f...... clue. The phone froze, I waited almost half an hour but nothing happened. So I finally decided to pull the battery and restart the phone. And what did I get? I phone nicely stuck at the boot logo. Ok I thought, no biggie. Let's try to clean cache and dalvik cache, this action had helped in the past when the phone had been stuck at the boot logo. But no, it did not help at all. Then I thought ok, before I restore my nand backup I can still try to reflash the kernel. And I think that killed my phone. After the kernel had successfully been flashed (according to the log in CWM) I tried to reboot but nothing worked anymore. I could not even boot into CWM recovery. Hm, that's not good but now I could still try reflashing the rom using pc odin because the download mode still worked (in fact it still works). But it does absolutely nothing. It does not even start to flash. So bang, there it is, my own full brick. Huray. Off to the service center I go. At least I always paid attention not to increase the flash counter/ trigger the red triangle. So since the phone is completely dead I am optimistic that they should not be able to proof that my phone was rooted (fingers crossed).
In case you are interested, my rom was LRQ, my kernel was the latest version of the PhilZ kerne with it's touch recovery.
did you check to see if the drivers on the computer are properly installed? I'm tinking it might be a case of pc not finding the phone.
or maybe you had some bad blocks since the days of unsafe kernels
altae said:
Guys I still don't believe it but I did very well this evening I just managed to brick my device by copying some avi and wmv files from the external SD-Card to my internal storage. How did I do that? I have no f...... clue. The phone froze, I waited almost half an hour but nothing happened. So I finally decided to pull the battery and restart the phone. And what did I get? I phone nicely stuck at the boot logo. Ok I thought, no biggie. Let's try to clean cache and dalvik cache, this action had helped in the past when the phone had been stuck at the boot logo. But no, it did not help at all. Then I thought ok, before I restore my nand backup I can still try to reflash the kernel. And I think that killed my phone. After the kernel had successfully been flashed (according to the log in CWM) I tried to reboot but nothing worked anymore. I could not even boot into CWM recovery. Hm, that's not good but now I could still try reflashing the rom using pc odin because the download mode still worked (in fact it still works). But it does absolutely nothing. It does not even start to flash. So bang, there it is, my own full brick. Huray. Off to the service center I go. At least I always paid attention not to increase the flash counter/ trigger the red triangle. So since the phone is completely dead I am optimistic that they should not able to proof that my phone was rooted (fingers crossed).
In case you are interested, my rom was LRQ, my kernel was the latest version of the PhilZ kerne with it's touch recovery.
Click to expand...
Click to collapse
I have never considered the "hex-patched" kernels to be safe...
jeriz said:
did you check to see if the drivers on the computer are properly installed? I'm tinking it might be a case of pc not finding the phone.
or maybe you had some bad blocks since the days of unsafe kernels
Click to expand...
Click to collapse
Yep. I don't think the drivers are the problem since the phone is recognized. But it does not start to flash. It simply does nothing and the phone stays in download mode forever.
Entropy512 said:
I have never considered the "hex-patched" kernels to be safe...
Click to expand...
Click to collapse
this in itself is a huge statement
altae said:
I could still try reflashing the rom using pc odin because the download mode still worked (in fact it still works). But it does absolutely nothing. It does not even start to flash.
Click to expand...
Click to collapse
This is diferent... not even start to flash...
Sent from my GT-P3110 using Tapatalk 2
Entropy512 said:
I have never considered the "hex-patched" kernels to be safe...
Click to expand...
Click to collapse
It seems that remaining on Gingerbread (until official JB) for the moment is the best thing for people who do not have a warranty for their Note.
Many people confuse superbrick (phone dead right away, no life even if you plug a charger) and other bricks. This is just an unfortunate other brick not related in any way to emmc described one. Good luck at RMA
Also, copying big video to your sdcard is a good way to kill it. Old i9000 thread was popular with that
Sent from my GT-I9100 using Tapatalk 2
Was running Paranoid Android
Tried to restore the Note back to the latest UK stock ICS ROM via ODIN
Forgot to wipe/davlik before hand
then got stuck in boot loop
more boot loops
Then tried flashing a rooted GB rom in ODIN
stuck now on the Samsung Note boot screen occasionally looping.
Then tried flashing an original non-rooted GB rom in Odin
got stuck on Data.img
Then tried again and it stuck on FACTORYFS wont even get passed this.
Took battery out, then back in...
Now the screen shows three images and the message
firmware upgrade encountered an issue
Now with the Samsung Repair centre in Eastbourne and they are failing to be able to do anything...they still have my NOTE:crying:
Entropy512 said:
I have never considered the "hex-patched" kernels to be safe...
Click to expand...
Click to collapse
Sure, you can theorically miss the binary check in rare circumstances. But this is just "an other brick" without any common relation typical to described emmc brick: no wipe, no flash, and mainly no right away (or even) complete dead phone
Sent from my GT-I9100 using Tapatalk 2
@ Entropy. Even guy above Phil3759 his bricked his note starting from PA which has a "safe" kernel, and eventually superbricking just useing PC Odin (long time considered safe). No wipes involved. Anyway, is Tungstwenty's detection method flawed for stock ICS kernels? Or is there are problem changing the offending byte from a 1 to a zero
Sent from my GT-N7000 using xda app-developers app
At least this brick has made me decide to leave my note well alone, after flashing roms practically daily for the last month or so, I have become insanely addicted to changing roms...once i get the Note back from the Sammy Service place, I am sticking with stock and wait till the official JB update arrives, which looks fantastic.
As it states on all these roms flashing custom roms at your own risk, thus its my own fault, finger crossed it can be sorted.
You can brick any phone, it happens, yes. Superbrick related to emmc bug occurs under special circumstances with typical symptoms.
Binary patching kernels, in theory, if you happen to have duplicate binary code or different, you could miss it. But, as far as i know, and for all manual checks i did, it never happened...
Sent from my GT-I9100 using Tapatalk 2
Since this is not the usual EMMC brick, what is the diagnosis? Just so it can be prevented/avoided in the future
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Markuzy said:
Since this is not the usual EMMC brick, what is the diagnosis? Just so it can be prevented/avoided in the future
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
I have no clue. And since the phone is now completely dead (even download mode does not work anymore) it's kind of hard to examine it. So I would say we will never now what exactly bricked my phone.
As i said, it is really non recommended to use your internal sdcard for regular heavy write operations like videos. It will be corrupted at a certain point. On the i9000 this used to be a way for some to get warranty. Phone stuck often after a continuous write/wipe overnight
But this is not the superbrick. And one day, all your phones will brick. That's flash storage
Sent from my GT-I9100 using Tapatalk 2
altae said:
I have no clue. And since the phone is now completely dead (even download mode does not work anymore) it's kind of hard to examine it. So I would say we will never now what exactly bricked my phone.
Click to expand...
Click to collapse
I have read about this before. First can't flash with PC Odin. Then recovery mode goes, then download mode and finally dead phone. Friggin' Samsung
Sent from my GT-N7000 using xda app-developers app
shoey63 said:
I have read about this before. First can't flash with PC Odin. Then recovery mode goes, then download mode and finally dead phone. Friggin' Samsung
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
If you read across HTC and other forums, you'll see so much bricks and unhappy people. Why blame Samsung, there will be always faulty devices and unhappy unfortunate people
Sent from my GT-I9100 using Tapatalk 2
Yeah, you're right. Even PC Nand causes grief. Just hoped a Company on the cutting edge of technology like Samsung would have been able to resolve such problems.
Sent from my GT-N7000 using xda app-developers app
I would better trust seagate or corsair to push it further. Samsung HDD always failed on me. Ditched them long ago
Sent from my GT-I9100 using Tapatalk 2
---------- Post added at 11:40 AM ---------- Previous post was at 11:35 AM ----------
By the way, for people that want to know more about binary patching kernels, read here, it is worth it
http://forum.xda-developers.com/showthread.php?p=29609295
Sent from my GT-I9100 using Tapatalk 2

[Q] Nexus 7 wont boot

I was playing a game on my nexus 7, it froze then when rebooted it it just got stuck on google screen. Read a bunch of stuff, went into recovery and tried to recover, it would say erasing but never go any further, just sits there. got toolkit tried to restore factory with that, now when it boots I still just get google screen but I get the menu in corner for start/boot/recover/power off. still never boots, when I try to run recovery now it doesnt even go to erasing. Ive read everything I can find to restore it, got 2 toolkits, unfortunatly everything tells me to put it in debug mode, which is funny cause if I could boot up and go into settings to turn on bebug mode then I wouldnt be having these problems... Can someone please help, Im good with computers but dont know much of tablets. I did no messing with tablet besides downloading updates when they came out.
unlock bootloader
wcorey1974 said:
I was playing a game on my nexus 7, it froze then when rebooted it it just got stuck on google screen. Read a bunch of stuff, went into recovery and tried to recover, it would say erasing but never go any further, just sits there. got toolkit tried to restore factory with that, now when it boots I still just get google screen but I get the menu in corner for start/boot/recover/power off. still never boots, when I try to run recovery now it doesnt even go to erasing. Ive read everything I can find to restore it, got 2 toolkits, unfortunatly everything tells me to put it in debug mode, which is funny cause if I could boot up and go into settings to turn on bebug mode then I wouldnt be having these problems... Can someone please help, Im good with computers but dont know much of tablets. I did no messing with tablet besides downloading updates when they came out.
Click to expand...
Click to collapse
Also forgot to add, hen I try and run recovery from toolkit it tells me to unlock bootloader, when I try to unlock bootloadermy nexus asks me if I want to then when I hit yes, unlock it gives me neither usp nor cac partitions found.
Are you rooted?
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
Are you rooted?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
My guess is no, I never messed with any of my system stuff. Everything was factory except for the updates it had me do as they came out.
How long you let it sit in recovery erasing before you rebooted it? Is there an option in boot loader or recovery for a factory reset? Beings you're not rooted I doubt those one click tool kits will work for you.
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
How long you let it sit in recovery erasing before you rebooted it? Is there an option in boot loader or recovery for a factory reset? Beings you're not rooted I doubt those one click tool kits will work for you.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
It sat in erasing for 1 hour and didnt do anything. I was doing factory reset in recovery.
As long as the boot loader starts you can recover your Nexus. Check this guide: http://forum.xda-developers.com/showthread.php?t=1907796
If he can't unlock the bootloader then there's not a whole lot he can do. Run "fastboot getvar all" while in bootloader and tell us what it says please. If adb is seeing your phone in recovery, then run an adb shell and do "ls -l /dev/block/platform/sdhci-tegra.3/by-name/" please.
Sorry I can't help further but I just got this and don't know much. I am glad others came in to give you more help.
Sent from my Nexus 7 using Tapatalk HD
Damn... I didn't see he can't unlock the bootloader. This is going to be difficult.
wcorey1974 said:
My guess is no, I never messed with any of my system stuff. Everything was factory except for the updates it had me do as they came out.
Click to expand...
Click to collapse
Im exact in the same situation. No rooted phone, nexus wont boot anymore, cant dont anything in the bootloader section ...
I would be extremley thankfull for hints how to fix this issue.
Cheers
Papa
Just sayin, I think you guys need to pull the back cover and disconnect the battery for at least one hour.
I am really new at this but it helped me save mine twice. I think?
After you plug the battery back in try fast boot.
Sent from my Nexus 7 using XDA Premium HD app
tnt0303 said:
Just sayin, I think you guys need to pull the back cover and disconnect the battery for at least one hour.
I am really new at this but it helped me save mine twice. I think?
After you plug the battery back in try fast boot.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
But this will void my warranty right ?
They have no way in knowing you pulled your back cover off. Just be careful so not to leave pry marks. Only way they will know is if you tell them you did it.
Sent from my Nexus 7 using Tapatalk HD

[Q] hard bricked and SOL it seems

I really think I am going to be out of luck but here is my problem.
I was simply changing fonts using Rom toolbox on my rooted N7.
Rebooted and it boot looped. I let it go for a while but nothing. So i tried to reboot into recovery and i am stuck on the google logo screen. Nothing. Happens.
I can't do anything.
Any suggestions?
S.O.L. i think.
neiander said:
I really think I am going to be out of luck but here is my problem.
I was simply changing fonts using Rom toolbox on my rooted N7.
Rebooted and it boot looped. I let it go for a while but nothing. So i tried to reboot into recovery and i am stuck on the google logo screen. Nothing. Happens.
I can't do anything.
Any suggestions?
S.O.L. i think.
Click to expand...
Click to collapse
Can you get into the bootloader?
DaanJordaan said:
Can you get into the bootloader?
Click to expand...
Click to collapse
No. it's really gone. Just spoke with google and getting a replacement. I really can't do jack....bleep...with it.
all this for changing a font with Rom toolbox.
Yeah, bricked, but I'll buy it for 30
So it's permanently stuck on the Google logo and you can't access recovery or bootloader? No boot animation?
I wonder why something so trivial as a font change caused this... I've had font changes cause bootloops but never a bricked device.
Sent from my Nexus 7 using XDA Premium HD app
neiander said:
I really think I am going to be out of luck but here is my problem.
I was simply changing fonts using Rom toolbox on my rooted N7.
Rebooted and it boot looped. I let it go for a while but nothing. So i tried to reboot into recovery and i am stuck on the google logo screen. Nothing. Happens.
I can't do anything.
Any suggestions?
S.O.L. i think.
Click to expand...
Click to collapse
You aren't alone.
That app is made by the ROM Toolbox dev, lotsa complaining in the reviews about it bricking. You did connect it to your PC via USB and tried pushing the needed bits and starting from scratch didn't you? I'd even try one of the toolkits available for rooting and recovery.
After several several hours, I was able to reboot into recovery. It was very tricky and I had a bit of luck on my side. I have since vowed not to use rim toolbox again. Thanks
As long as you see something on the screen, it is not bricked.
I bricked my first N7 by drunk flashing an updated Galaxy Nexus bootloader on my N7. Needless-to-say the backlight wouldn't even light up. Even then it technically isn't bricked. I could use the NVedit tool if I had the right files and commands.
I'm glad I was able to fix it. My computer was not able to recognize the device while I was on the fastboot screen (android laying down.) THe only other screen I ever was able to get was the bootlooping screen. By chance I realized the computer was connected to the device only if it was on the bootloop screen. When I saw that, then I was cooking with fire.
Sounds like you should install your fast boot drivers
Sent from my Galaxy Nexus
I've only just got my nexus (first tablet) had it for two weeks, decided to root mainly because I hate adverts popping up everywhere, anyway I digress. I purchased toolbox pro for my hox ages ago and even though I haven't installed it, for the last few days I've been thinking of it so cheers buddy for bringing this to my attention
Sent from my Nexus 7 using xda premium
player911 said:
As long as you see something on the screen, it is not bricked.
I bricked my first N7 by drunk flashing an updated Galaxy Nexus bootloader on my N7. Needless-to-say the backlight wouldn't even light up. Even then it technically isn't bricked. I could use the NVedit tool if I had the right files and commands.
Click to expand...
Click to collapse
Best. Idea. Ever.
Also, with a Nexus device at least that was a shot. Many others would keel over and die for good if that sort of stuff happened.
neiander said:
After several several hours, I was able to reboot into recovery. It was very tricky and I had a bit of luck on my side. I have since vowed not to use rim toolbox again. Thanks
Click to expand...
Click to collapse
Cool, and agreed with the above. If you can see stuff on the screen, it's technically not bricked.
Bricked an N7 once, it was stuck in APX mode, the lowest recovery mode for tegra chips I believe.
At the time there was no way recovering from it using NVFlash, maybe there is now though.
Mind telling us how you got yours back to life? Just curious
Cheers
all nowellel
Was really luck. I was working on trying to get the computer to sees the device. Trying to load drivers. Anything I could do. The computer kept saying no adb device plugged in. Finally after deleting drivers and reloading drivers, I plugged in the device while it was bootlooping and heard the correct "connected" sound and saw the device in device manager. Then with toolbox, was finally able to reboot into recovery and wipe and reinstall rom. Didn't lose anything in the process.
Oh, the thing that was really the biggest mind blower was that there were 2 screens I could get to, bootlooping screen and what appeared to be the correct fadtboot screen, the computer would not recognize the device when I was on the fastboot screen. That was why I thought I was SOL.
player911 said:
As long as you see something on the screen, it is not bricked.
I bricked my first N7 by drunk flashing an updated Galaxy Nexus bootloader on my N7. Needless-to-say the backlight wouldn't even light up. Even then it technically isn't bricked. I could use the NVedit tool if I had the right files and commands.
Click to expand...
Click to collapse
What is this NVedit tool? I cant seem to find that anywhere. I'm working on my buddy's N7 32GB Wifi, he tried to revert to stock from having CWR and CM10.1 using the Nexus Root Toolkit and now there is that problem happening you mentioned, backlight wont light up and computer doesnt recognize the device and I cant get into the bootloader either. Already checked the Screen itself and it works (disassemble and connected to my N7) and the battery has power, just no luck.

Need Advise Before Sending Back To Samsung

Hey Guy,
Need some quick advise. So I bought my N10 back when it launched and its been pretty great! I use it for watching videos, playing games, and teaching (Im a science teacher). Anyways, I use my tablet Daily... a lot... and its never given me any issues at all really. Well about a month ago I noticed it responding a little slow and really laggy for about 2-3 minutes, then it restarted itself. I figured it was no big deal cuz its done that before. Well this time it never turned back on and it just stayed at the Google boot up screen. So I restarted it manually and then it just stayed on the "X" screen forever... Never left either of these screens until the battery would die.
I reinstalled android using the Nexus Root Toolkit and it does the job every time. It works GREAT...but.... only for about 10 minutes, then it starts to get really laggy and then restarts again and gets stuck in the bootloop.
I have it under warranty through staples and they are telling me since its a software issue they want me to send it back to Samsung. If it was a physical issue like broken screen, they would have replaced it by now.
The Tablet isnt rooted. I always root my devices, but since this was a nexus I didnt think it was necessary...for me at least.
Thanks
socjdqcer said:
Hey Guy,
Need some quick advise. So I bought my N10 back when it launched and its been pretty great! I use it for watching videos, playing games, and teaching (Im a science teacher). Anyways, I use my tablet Daily... a lot... and its never given me any issues at all really. Well about a month ago I noticed it responding a little slow and really laggy for about 2-3 minutes, then it restarted itself. I figured it was no big deal cuz its done that before. Well this time it never turned back on and it just stayed at the Google boot up screen. So I restarted it manually and then it just stayed on the "X" screen forever... Never left either of these screens until the battery would die.
I reinstalled android using the Nexus Root Toolkit and it does the job every time. It works GREAT...but.... only for about 10 minutes, then it starts to get really laggy and then restarts again and gets stuck in the bootloop.
I have it under warranty through staples and they are telling me since its a software issue they want me to send it back to Samsung. If it was a physical issue like broken screen, they would have replaced it by now.
The Tablet isnt rooted. I always root my devices, but since this was a nexus I didnt think it was necessary...for me at least.
Thanks
Click to expand...
Click to collapse
Smash the screen and get the replacement lol. Anyways I don't see now its a software issue when you flashed the factory image and nothing changed. Try downloading the new 4.3 factory image from Google and flash it manually instead of with the toolkit. If you still have the problem then I'm pretty sure its something to do with the hardware though I don't know how the hardware would affect it getting stuck at boot screen. This is a confusing problem. Anyways according to most people Samsung won't be much of a help and you'll get you're tablet back a week or two later in the same condition. Some people have had good luck with them and got a fixed device back so I guess if your out of options you might as well give it a shot
Sent from my Nexus 10 using xda app-developers app
abdel12345 said:
Smash the screen and get the replacement lol. Anyways I don't see now its a software issue when you flashed the factory image and nothing changed. Try downloading the new 4.3 factory image from Google and flash it manually instead of with the toolkit. If you still have the problem then I'm pretty sure its something to do with the hardware though I don't know how the hardware would affect it getting stuck at boot screen. This is a confusing problem. Anyways according to most people Samsung won't be much of a help and you'll get you're tablet back a week or two later in the same condition. Some people have had good luck with them and got a fixed device back so I guess if your out of options you might as well give it a shot
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Thanks a lot man. I just finished downloading the factory image now,but .... Noobie Question of the Day ... drum roll please ... how do I flash it manually? I transferred it to the device manually and then I opened up the bootloader then went to recovery mode then got into the stock recovery and the only options were Clear Cache...Clear Data... and ADB. Do I use ADB, If so Ill have to look that process up, I have never done that before. Sorry, Im not new to android or flashing or rooting, just new to Nexus I guess. My Samsung phones have corrupted me haha.
socjdqcer said:
Thanks a lot man. I just finished downloading the factory image now,but .... Noobie Question of the Day ... drum roll please ... how do I flash it manually? I transferred it to the device manually and then I opened up the bootloader then went to recovery mode then got into the stock recovery and the only options were Clear Cache...Clear Data... and ADB. Do I use ADB, If so Ill have to look that process up, I have never done that before. Sorry, Im not new to android or flashing or rooting, just new to Nexus I guess. My Samsung phones have corrupted me haha.
Click to expand...
Click to collapse
No, you don't use ADB to flash image files. Stay in bootloader where you see it say "Fastboot enabled". Extract the system, userdata, recovery and boot image from the package to C:\Program Files\WugFresh Development\data.
Username invalid said:
No, you don't use ADB to flash image files. Stay in bootloader where you see it say "Fastboot enabled". Extract the system, userdata, recovery and boot image from the package to C:\Program Files\WugFresh Development\data.
Click to expand...
Click to collapse
Thanks man, Ill give it a shot!
socjdqcer said:
Thanks man, Ill give it a shot!
Click to expand...
Click to collapse
After that open the toolkit > Advanced Options > Launch CMD.
Your computer should recognize your device by entering
Code:
fastboot devices
Username invalid said:
After that open the toolkit > Advanced Options > Launch CMD.
Your computer should recognize your device by entering
Code:
fastboot devices
Click to expand...
Click to collapse
Well, I manually updated and it worked like a charm...for about 10 minutes. Then it restarted and is stuck at the boot "Google" page! This blows!!!!!!!!!
socjdqcer said:
Well, I manually updated and it worked like a charm...for about 10 minutes. Then it restarted and is stuck at the boot "Google" page! This blows!!!!!!!!!
Click to expand...
Click to collapse
Rebooting into recovery and wiping the cache/dalvik cache usually works for me when it hangs on the loading screen.
Username invalid said:
Rebooting into recovery and wiping the cache/dalvik cache usually works for me when it hangs on the loading screen.
Click to expand...
Click to collapse
Yeah man, thats what I thought, so I have tried it a few times and whenever I go to wipe cache....The tablet doesnt really do anything and then all of a sudden it restarts. What would cause that?
try to use the toolkit to flash a factory image of 4.2.2 (mind it formats all data, files, music etc). See if it works fine. then unlock, root the device and install a custom recovery (all with the toolkit). If everything works you will have a rooted 4.2.2. Try the tablet and the recovery to see if everything works. If it does you can upgrade to 4.3
Well if your still having issues then just send it to Samsung and when it comes back if its still not working take it to staples and tell them Samsung said its a hardware issue or something. I'm pretty sure they'll replace it. I've always had good support with staples
Sent from my Nexus 10 using xda app-developers app
abdel12345 said:
Well if your still having issues then just send it to Samsung and when it comes back if its still not working take it to staples and tell them Samsung said its a hardware issue or something. I'm pretty sure they'll replace it. I've always had good support with staples
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Sounds good man! Thanks for the help!
Thanks EVERYONE! I tried everyone of your suggestions and the original issue still keeps happening. I can get the tablet to work for a little while, but the its back to bootloop.
Thanks

Nexus 4 - Softbricked. Infinite Loop. 1 month old

Yo! Before bashing me. Yes, I have watched the n00b video, read the privacy, terms of use and so on. I have made my investigations. In fact I've been having this problem since Sunday and have been squeezing this Nexus 4 thread, Android's Central and other Google Site from top to bottom.
Problem: I have a Nexus 4 16 GB purchased directly from the Google Play Store. IMEI died. It became zero. Tried to root it (with fail attempts at connecting to the phone) so I could modify IMEI. Then phone had bootloop. Current situation: Bootloop, can't pass from the X logo.
What I have done:
- Flashed to Stock ROM using Fastboot manually, and with flash-all: 4.2.2 and 4.3. Current Result: Stuck at the Bootloop
- Left the device charging. Still bootloop (By leaving the phone charging, I managed to get out of the bootloop twice)
- Unlocked the bootloader
- Factory Reset.
- Wipe Drive Cache
- Used the LGNPST technique. (Strange, but it managed to boot with the Optimus Stock!... Unfortunately it was password locked :/)
- Pushed a different ROM (CyanogenMod) using ADB.
- Correctly installed all ADB drivers.
- Used Nexus Root Toolkit to return device back to stock to no avail
. Correctly installed the Unaked drivers for the phone.
- Tried locking and unlocking the boot loader.
- Installed Recovery Clockwork Mod.
- Read lots and lots of posts! Spent 10+ hours doing trial and error.
P.S: The problem started last Sunday, when Juice Defender tried re-enabling the data on my mobile. I saw the mark on the carrier signal didn't turn blue. I reset the phone, and then it started to have baseband problems and no connectivity. I investigated and saw that it was an IMEI problem (It returned me zero). Took it to my phone service and they couldn't fix it.
This phone is a month old, which I purchased with the 100$ price rebate at the Google's Play Store.
Note that I didn't touch the device in terms of Bootloader, custom ROMs, or did something to it aliened from the Play Store (which should have caused an IMEI problem beforehand).
I did some tweaks but never Root or something outside the Play Store (Apex Loader, SwiftKey, Live Backgrounds, eye candy stuff )
I appreciate all of your help and tips beforehand!
Oh, and one last thing. Please, if you would be kind enough to provide me a method for a DIY I’d be much obliged! I don’t live in the United States, I live in the Dominican Republic (Caribbean). Sending the device back to Google will cost me around 50 – 100$ (Half the amount of what the Nexus cost me).
Again, Thanks a million for future replies
looks like nobody knows what to do here, sorry to hear that bro.
Wow, you really have tried everything possible. Since it's only a month old, return to google seems the only way. Normally, IMEI issues are due to blocked phones, people not paying contracts or somehing like that but since you bought it off google I don't see why. The only thing other than what you have tried is flashing the radio again.
superjose said:
Yo! Before bashing me. Yes, I have watched the n00b video, read the privacy, terms of use and so on. I have made my investigations. In fact I've been having this problem since Sunday and have been squeezing this Nexus 4 thread, Android's Central and other Google Site from top to bottom.
Problem: I have a Nexus 4 16 GB purchased directly from the Google Play Store. IMEI died. It became zero. Tried to root it (with fail attempts at connecting to the phone) so I could modify IMEI. Then phone had bootloop. Current situation: Bootloop, can't pass from the X logo.
What I have done:
- Flashed to Stock ROM using Fastboot manually, and with flash-all: 4.2.2 and 4.3. Current Result: Stuck at the Bootloop
- Left the device charging. Still bootloop (By leaving the phone charging, I managed to get out of the bootloop twice)
- Unlocked the bootloader
- Factory Reset.
- Wipe Drive Cache
- Used the LGNPST technique. (Strange, but it managed to boot with the Optimus Stock!... Unfortunately it was password locked :/)
- Pushed a different ROM (CyanogenMod) using ADB.
- Correctly installed all ADB drivers.
- Used Nexus Root Toolkit to return device back to stock to no avail
. Correctly installed the Unaked drivers for the phone.
- Tried locking and unlocking the boot loader.
- Installed Recovery Clockwork Mod.
- Read lots and lots of posts! Spent 10+ hours doing trial and error.
P.S: The problem started last Sunday, when Juice Defender tried re-enabling the data on my mobile. I saw the mark on the carrier signal didn't turn blue. I reset the phone, and then it started to have baseband problems and no connectivity. I investigated and saw that it was an IMEI problem (It returned me zero). Took it to my phone service and they couldn't fix it.
This phone is a month old, which I purchased with the 100$ price rebate at the Google's Play Store.
Note that I didn't touch the device in terms of Bootloader, custom ROMs, or did something to it aliened from the Play Store (which should have caused an IMEI problem beforehand).
I did some tweaks but never Root or something outside the Play Store (Apex Loader, SwiftKey, Live Backgrounds, eye candy stuff )
I appreciate all of your help and tips beforehand!
Oh, and one last thing. Please, if you would be kind enough to provide me a method for a DIY I’d be much obliged! I don’t live in the United States, I live in the Dominican Republic (Caribbean). Sending the device back to Google will cost me around 50 – 100$ (Half the amount of what the Nexus cost me).
Again, Thanks a million for future replies
Click to expand...
Click to collapse
Yeah, try flashing every single radio there is, look at the radio thread...
Sent from my Nexus 4 using XDA Premium 4 mobile app
The only thing that has worked for me on my s3 when I had no imei,baseband etc was flashing a different kernel. I hope you manage to find a fix soon. good luck
sent from my nexus 7 using xda-app
phones: nexus 4 running cm 10.2
Galaxy s3 running ultima rom v 15.0
htc one running viper rom v2.7.0
Tablet: nexus 7 running stock
OMG! It booted! Yes! Out of the bootloop!
Seems that after flashing it to 4.2.2 and wiping the cache did the trick of getting it out of the bootloop!
Now I'll be trying to flash all radios as you suggested to get my IMEI back.
A billion thanks people!
Good work superjose and I hope you manage to get your imei back so you can continue to use this awesome phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I haven't solved the issue yet.
I don't know why but the phone doesn't boot when I install 4.3.1 on it (JWR66Y) It does boot with 4.2 on it. Strange... and it doesn't let me install the OTA.
I've been trying different kernels as mentioned above with no luck....
Maybe I'll try flashing an LG Optimus image to see if it works.
superjose said:
Maybe I'll try flashing an LG Optimus image to see if it works.
Click to expand...
Click to collapse
No.
Have you tried fastbooting a factory image from Google? Now that your able to boot, try that.
Sent from my Nexus 4 using xda app-developers app
Jposton said:
No.
Have you tried fastbooting a factory image from Google? Now that your able to boot, try that.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yes! I've tried several several times. From manual fastboot to the Nexus Root Toolkit recovery option and I get hanged.
I decided that I'll be trying to see if by using some advanced recovery options I'll be able to do it.
By now I'll be tinkering a bit with Ubuntu OS to see if I can boot it at all.
By the way I did find by searching something called "Android HD super wiipe note" but I don't know how to install it... And I don't know if it will work either
alt
Pam! Can't get it right yet! Argh! I get a black screen when I try manually installing the Ubuntu OS on the phone :/
Anyone know a way... I can still boot into 4.2.2
superjose said:
Pam! Can't get it right yet! Argh! I get a black screen when I try manually installing the Ubuntu OS on the phone :/
Anyone know a way... I can still boot into 4.2.2
Click to expand...
Click to collapse
Maybe your boot loader is corrupted. Oraybe the recovery.
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 01:49 PM ---------- Previous post was at 01:48 PM ----------
I would put 4.2 on it and reflash the boot loader and a new recovery. Just to be sure.
Sent from my Nexus 4 using xda app-developers app
Jposton said:
Maybe your boot loader is corrupted. Oraybe the recovery.
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 01:49 PM ---------- Previous post was at 01:48 PM ----------
I would put 4.2 on it and reflash the boot loader and a new recovery. Just to be sure.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Already did that! Didn't work though :/
Well. I've decided to return it.
Does someone know an email or something different that is not via phone to contact Google? I've been having problems to contact it from my country.
A friend told me that there's a way in which they contact you instead. How do I do it?
Mini bump
Already issued a return with Google Since the device is within warranty they'll gladly replace it for a new one!

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